Moto Maker Shipping Issues - Moto 360 2015

I order my 360 on September 5th, got an email on September 17 saying my watch was being built and then this evening received an email from Motorola saying they were having issues. Hopefully they will expedite fixing these issues.
Order status
Dear Scott,
I am very sorry we're late delivering your customized Motorola device. We experienced technical difficulties with our ordering and shipping system. We are working hard to get your device to you as soon as possible, and we will send you an updated estimated shipping date as soon as we can.
I apologize for the inconvenience, and I am grateful for your patience.
Sincerely,
Bjorn Kilburn
Vice President, E-Commerce
Motorola Mobility, LLC
Update Friday Oct 2nd: I received my Moto360 today. It only ended up being 4 days beyond the original estimated delivery date. Looks like Moto is trying to quickly fix the issues they were having.

I received an email saying mine was being built on the 13th to be delivered by the 25th and got the same email

I'm on the UK.
Bought it on the 17, had the delivery date estimated for the 24, but not it's set to the 5th of October. Cant wait for it

Just got an email saying it will now be delivered by Oct 7th. Used to be Sept 25th

Mine says order complete September 28..how long after did you guys order ship?
Sent from my SM-N910T using XDA Free mobile app

Mine said order complete this Sunday. It hasn't been shipped yet

sometimes, technical difficulties is pretty epic :silly:

I got another email about mine, says October 8 now. I'm trying to cancel the order (have been on the phone all morning with Moto's terrible customer service) because I got a Huawei Watch (arrived in two days from Amazon!) and I love it.

Mine shipped. Got an email from motorola stating it ^shipped showing delivery for this Thursday by 10:30 via fedex
Sent from my SM-N910T using XDA Free mobile app

DHL has mine in china
---------- Post added at 02:04 PM ---------- Previous post was at 02:03 PM ----------
HAVOK83 said:
Mine shipped. Got an email from motorola stating it ^shipped showing delivery for this Thursday by 10:30 via fedex
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you freaking lucky bastard.
mine wont be here till next week

FernandoMiguel said:
DHL has mine in china
---------- Post added at 02:04 PM ---------- Previous post was at 02:03 PM ----------
you freaking lucky bastard.
mine wont be here till next week
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Maybe you'll get lucky.
When I ordered it, my delivery estimate was the 2nd of October.
When it dispatched, it said 7th of October.
But when I came into work today, there it was, sitting on my desk*. It is beautiful. I am charging it now
*I checked the tracking last night before I went to bed and the status said it was in bloody China. Maybe Motorola's next product is a teleporter?

catachresistant said:
Maybe you'll get lucky.
When I ordered it, my delivery estimate was the 2nd of October.
When it dispatched, it said 7th of October.
But when I came into work today, there it was, sitting on my desk*. It is beautiful. I am charging it now
*I checked the tracking last night before I went to bed and the status said it was in bloody China. Maybe Motorola's next product is a teleporter?
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mine arrived to london last night and says it's with the courier
maybe i will get it this week...
but i wont be the 1st.... you wont that battle, lucky bastard

Update for my Moto:
- Sept. 5th preordered
- Sept 17th email being built, estimate delivery Sept 29th
- Sept 26th email from Moto VP sorry we are experience technical difficulties
- Sept 28th email from Moto Sorry it will be late, estimate delivery Oct 8th
- Sept 30th (today) email from Moto Your watch is on the way.
I now have a Fedex tracking number and my Moto will be here on Friday Oct 2nd before 10AM. So Moto seems to be working hard to correct the issues, I hope everyone else gets their preorders straight in the next day.

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mine has been delivered
woot

I got a tracking number for my unit yesterday saying it will be delivered by thursday. Today I wake up to check and it says Shipment documentation indicates value discrepancy. Correct value of shipment is required.
Recommended action:
Shipper or Importer must confirm or verify value of goods.

Just to share, I ordered my 42mm silver case / silver bezel, cognac leather on the 18th. While placing the order it said it would be delayed due to the silver bezel and it would be delivered Oct 6th. Last night I received the "I'm sorry" email followed a few hours later with a revised delivery date email stating 10/14.

studdmufin said:
I got a tracking number for my unit yesterday saying it will be delivered by thursday. Today I wake up to check and it says Shipment documentation indicates value discrepancy. Correct value of shipment is required.
Recommended action:
Shipper or Importer must confirm or verify value of goods.
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Click to collapse
I got the same thing on my tracking, clearance issue delay due to value discrepancy. Due to be delivered tomorrow
Sent from my SM-N910T using XDA Free mobile app

Bought mine at the local Best buy last Thursday, the 24th. The only 1 men's style they had in stock and it was the 42mm black with black leather band. Since then I've ordered the black 42mm with the metal band from best buy and it will be delivered today at which point I'll take this leather one back. The 46mm watches are an unknown... though I can pre order one, the site can't tell me when to expect it and there was definitely a 2 week delay on any watch, 42mm or 46 mm, with metal bands. Motorola screwed something up.

Uga_boy said:
Bought mine at the local Best buy last Thursday, the 24th. The only 1 men's style they had in stock and it was the 42mm black with black leather band. Since then I've ordered the black 42mm with the metal band from best buy and it will be delivered today at which point I'll take this leather one back. The 46mm watches are an unknown... though I can pre order one, the site can't tell me when to expect it and there was definitely a 2 week delay on any watch, 42mm or 46 mm, with metal bands. Motorola screwed something up.
Click to expand...
Click to collapse
Here in the UK, Moto Maker is currently saying the metal bands are "out of stock". No option to even place an order.
Man, I'm lucky, I only placed my order (with a metal band) on the evening of the 25th. There's nothing physically wrong with the band so I can only imagine Motorola incorrectly estimated the demand for metal bands. For some reason.

UK: Ordered 42mm Silver/Silver with Black Leather Band (Metal not available ). Ordered on 16th, Build Complete same day, ETA 23rd Sept. Now 01/10 and I've not even had a "it's delayed" email. No new ETA/. Nothing. Poor.

Related

Titan AT&T Penny Sale Shipments

I've been checking my email every 5 mins to see if my phone has shipped yet. Just can't wait to get it, hoping for Weds. Especially since they've sold out of them. Anyways, to try and gauge how AT&T is doing on the processing how about every one post the time they ordered, what shipping method they ordered and update their posts once it has shipped? I'll go first.
Time: 0012
Shipping: 2day
Ordered mine on Sat at 1130 am. Called yesterday because I forgot my order number and found out the retards didn't submit my porting request for my phone number, so the order is now technically submitted on Sunday. No telling if it's now on backorder or not. However, the guy I was working with swears it wouldn't be as he checked on it.
If you purchased the phone through device upgrade, you can check the status by loging in to you at&t account. The link is on the right hand side of the "check eligibility" page. Not sure how the info will displayed for new customer.
You will have all the details about the content in the shipment, tracking number etc.
clia said:
If you purchased the phone through device upgrade, you can check the status by loging in to you at&t account. The link is on the right hand side of the "check eligibility" page. Not sure how the info will displayed for new customer.
You will have all the details about the content in the shipment, tracking number etc.
Click to expand...
Click to collapse
Just checked it this way and it says backordered Going through Premier it just says processing.
Got mine today. Ordered 10 minutes before they stated the sale would "officially" start. Selected next day shipping
Mines shipped today with free over night shipping. Will be here by 3pm
Sent from my HTC Radar 4G using XDA Windows Phone 7 App
sayonical said:
Mines shipped today with free over night shipping. Will be here by 3pm
Sent from my HTC Radar 4G using XDA Windows Phone 7 App
Click to expand...
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Are you going to get Nokia Lumia too?
Your sig says so!
It must be awesome having 4 different WP!
Mine still says processing as well. I ordere mine at about 3:30 pm CST. They seemed to be in stock when I ordered it, but the order hasn't shipped yet. Come on AT&T! We want our Titans!
Tempest790 said:
Mine still says processing as well. I ordere mine at about 3:30 pm CST. They seemed to be in stock when I ordered it, but the order hasn't shipped yet. Come on AT&T! We want our Titans!
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Called "Premier" service. After the initial "we don't know", I asked a few other questions and got "I do apologize" about eight times. I started to ask about unlimited texting and requirements for discounts, etc., the lady just couldn't change gears away from the order. The thing that really baffles me is that the store next door to my office has a Titan. I can't just show them my order number and pick it up.
Whatever. It was a $.01. Just disappointed to not even have an eta. I want to sell the wife's iPhone, blow out my focus and set it up for her. I'm going to be busy this weekend, so even if I get the phone, I may have to wait another few days.
Ordered as an upgrade on 11/26. Shipped on 11/28.
drupad2drupad said:
Are you going to get Nokia Lumia too?
Your sig says so!
It must be awesome having 4 different WP!
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Lol yes I'm getting the Lumia when it hits the US!. I just put my HD7 up on eBay now that I have the titan. Will see whether I'll keep the radar or titan till Nokia
Sent from my HTC Radar 4G using XDA Windows Phone 7 App
Just got an email from AT&T stating the item is backordered. They'll notify me when they ship it or if more than 30 days, cancel the order.
Titan is here and its HUGE compared to my Radar that is...
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Woodway said:
Ordered as an upgrade on 11/26. Shipped on 11/28.
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Hopefully, I'll get my shipment notification soon.
HalcYoN-Fuze said:
Hopefully, I'll get my shipment notification soon.
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I never got a shipment notification. Logged into my AT&T account and looked at the "order status" page to get shipment date and tracking number.
Should be wednesday
Was playing Battlefield 3 Friday night and almost forgot about the sale. So at 2am I got on Premier and ordered a second line for a penney on a 1 year contract I am in Plano, TX area and phone is coming from Ft Worth. They should have sent it today but it was free two business days so will be tomorrow.
Will give Focus to friend and put my old Razr on the new number so I can remove the data plan. So basically 10 a month for one year. Nice they even credited the penny.
http://forum.xda-developers.com/showpost.php?p=19779982&postcount=4
drokkon said:
Lucky! I was ready to order at about 11:30pm ET on Friday night (the sale went live a little early, I guess) but I went through checkout about 5 times and it never would apply the instant rebate, even when I tried a few times an hour until after midnight MT. I had no desire to pay the $300+ and then try to get a refund from AT&T later.
I also have Premier, so I called in to "business care" in the wee hours of Saturday morning, but they couldn't access promotions so told me to call Premier SALES (separate department), which is only open M-F. I told them the sale was only good on Saturday, so they said they put a note on my account to guarantee that Premier would honor the deal on Monday.
Didn't want to take that gamble either, so I called "regular" sales when they opened on Saturday (which turned out to be 8am MT). I ordered the Titan, they honored the penny deal, and said NOTHING about being sold out or backordered yet. That said, I STILL have not received my shipping confirmation email, and checking my order on the website says that it's processing, not backordered, but not shipped.
Wednesday would be a welcome surprise, but I'm not expecting it and I've been using this Samsung Solstice for 2 months now since I accidentally "laundered" my Focus, so I suppose I can eke my way through a few more days.
UPDATE: Shipped, baby!
Click to expand...
Click to collapse
So I ordered over the phone around 8am MT on Saturday, and received my "shipped" notification late Monday. Guess I got in before the backorders started!
I'll say this, though: the USPS tracking doesn't update NEARLY fast enough.
UPDATE: OUT. FOR. DELIVERY. Concentrating on work this afternoon is going to be tough!
I ordered mine over the phone Saturday and got it today. Expected date was tomorrow, but it got here a day early... And it is huge compared to my Radar and even my HD7. It's big next to my RAZR, too... I love it. Can't wait to get some custom ROMs to add more colors to the themes!
Just called, went through hoops to find out the status. The rep said my two orders are on backorder. That sucks. She doesn't have any idea when they will get more.
Sent from my SGH-i917 using XDA Windows Phone 7 App
Just got mine. Took forever to install all my apps.

Collective Pre-Order/Release Date (Multi-National) Thread)

Just Trying to Collaborate everything to a central thread. We all know searching seems to be the hardest things to do on forums
//Troll
All Release Dates are SPECULATIVE. No retailer has an official date, and it seems every retailer has a different date (see below). If anything gets official, i'll make sure to update.
United States
Amazon - 32/64GB All Colors SOLD OUT/CANCELED - Suggested Release Date: 12-9-2011 - Doubt it though
Bestbuy - 32GB Gray and Gold SOLD OUT - Suggested Release Date: 12-18-2011
JR.COM - All Models and Keyboards Preorder Available - Suggested Release Date: UNKNOWN
Gamestop - All Models SOLD OUT/ - Some IN STORE Pre-Orders available! - Gray Keyboard Preorder Available - Suggested Release Date: 12-19-2011 through 12-22-2011
Tiger Direct - All Models and Keyboards SOLD OUT - Suggested Release Date: 12-20-11
Adorama - All Models and KeyboardsPreorder Available - Suggested Release Date: 1-12-2011
Frys - All Models Preorder Available - Suggested Release Date: Unknown
Newegg - 32GB Grey SOLD OUT - Suggested Release Date: 12-27-2011
UK
Release Dates:
December 16, 2011 - January 2012
Pre-Order Links MIA - Their forum had no links. If anyone has anything, please leave them in a comment below
Bestbuy perhaps?
Canada
Amazon - 32GB Grey and Grey Dock Pre Order Available - Suggested Release Date: 12-16-2011 through 1-31-2012
Bestbuy - All Models SOLD OUT/ - Gray Keyboard Preorder Available - Suggested Release Date: 12-22-2011
Staples - 32GB Grey Sold Out - Suggested Release Date: 12-12-2011
NCIX - All Models and Keyboard Back Order - Suggested Release Date: 12-22-2011
Futureshop - 32GB Grey and Keyboard SOLD OUT - Suggested Release Date: 12-22-2011
If anything is missing or needs updating, post in the thread!
Please give thanks or rate the post high if this helps you!
If this could get pinned perhaps, may make things much easier as well
add newegg to the list http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
---------- Post added at 11:36 PM ---------- Previous post was at 11:36 PM ----------
also, where's your source for amazon? If it seriously is the 9th, that'd be super badass!
Newegg all grey 32/64 SOLD OUT...ETA: 12/8/11
FRY's also has all colors and sizes for preorder not just 64GB Champagne
spalding1028 said:
add newegg to the list http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
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Click to collapse
just did right before the post. forgot it on my many open tabs haha. thanks!
spalding1028 said:
add newegg to the list http://www.newegg.com/Product/Product.aspx?Item=N82E16834230217
---------- Post added at 11:36 PM ---------- Previous post was at 11:36 PM ----------
also, where's your source for amazon? If it seriously is the 9th, that'd be super badass!
Click to expand...
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the 9th was an old release date. Most likely it is false considering all of the problems amazon has been having
im confused about the canadian amazon one, i thought they wernt going to start sending them to people until after christmas.
what are my chances of getting it on the 16th? or even the 18th? or 20th? or 22th? or... lol im just wondering if its even possible to get it on or before the 18th?
blaziner18 said:
im confused about the canadian amazon one, i thought they wernt going to start sending them to people until after christmas.
what are my chances of getting it on the 16th? or even the 18th? or 20th? or 22th? or... lol im just wondering if its even possible to get it on or before the 18th?
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its all speculative. dates have been seen from the 16th all the way to january of the next year. Since the release date is UNKNOWN for all retailers right now
I have a gold and a gray on pre-order from Best Buy.com, they were selling both.
Asus UK Facebook says arriving January in the UK, 499 combo, tablet + keyboard.
biggem001 said:
its all speculative. dates have been seen from the 16th all the way to january of the next year. Since the release date is UNKNOWN for all retailers right now
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so if i preorder on amazon, would i be able to cancel my preorder a month from now? as long as its not shipped?
im just wondering, encase i find a place that will let me do an in store pickup or possibly get on from a store.
blaziner18 said:
so if i preorder on amazon, would i be able to cancel my preorder a month from now? as long as its not shipped?
im just wondering, encase i find a place that will let me do an in store pickup or possibly get on from a store.
Click to expand...
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yup. with amazon, you have until the day before it ships to cancel i believe.
Canada BB and Futureshop are expected on the 22nd.
http://www.bestbuy.ca/en-CA/product...spx?path=f3edf757669f54096ab5fbe2fefb3bd8en02
I also got an email from NCIX last week stating that they expected them by the 22nd as well. I'm waiting for a second email for a confirmation.
SwissyChief said:
Canada BB and Futureshop are expected on the 22nd.
http://www.bestbuy.ca/en-CA/product...spx?path=f3edf757669f54096ab5fbe2fefb3bd8en02
I also got an email from NCIX last week stating that they expected them by the 22nd as well. I'm waiting for a second email for a confirmation.
Click to expand...
Click to collapse
thank you sir!
A fair few Australians are importing from B&H Photo and Video, since there's no official release date here just yet:
http://www.bhphotovideo.com/c/product/825956-REG/ASUS_TF201_B1_GR_32GB_Eee_Pad_Transformer.html
Its currently out of stock though, and it's expected availability is sometime in December.
Despite my desire for a Prime asap, i'm going to play the waiting game and pick one up next month instead
Yeah B&H should definitely be listed in the OP, it is listed by Asus as one of the launch partners.
Also, absolutely horrible font in the OP.
I've looked through the threads on this forum and transformerforums.com and from what I can tell according to posts here is that the first time pre-ordering was possible from following US sellers was at those dates:
Amazon 18 November
TargetDirect 21 November
Bestbuy 22 November
GameStop 22 November
B&H 24 November
Newegg 25 November
We also have Adorama that is not listed by Asus, who was first mentioned on 1st December.
This might be helpful to figure out how likely it is or is not that you are part of the first batch or not. But do note that these dates are only the first time someone mentioned here or in transformerforums.com that pre-ordering is possible from those sellers, they might have been up for pre-orders already before that.
What about German in this thread?
Gesendet von meinem GT-I9100 mit Tapatalk
Here's the message I got from Adorama yesterday
Hi,
At this time we have the item on order. However, this is a brand new model and we have yet to receive our first shipment.
Currently, we are estimated to receive this item around 1/1/12. Please note that these dates are estimates from the manufacturer and are subject to change at their discretion. Please bear with us as we are the mercy of the manufacturer. We will ship the item as soon as it arrives. Orders are fulfilled in the order we received them, on a first come first serve basis. We appreciate your patience and loyalty.
still looking for a preorder in canada that will get me one faster then amazon.ca
I ordered mine 22th November. My order hasnt been cancelled but I still dont have a Delivery Stimate for my tablet, I only have a delivery stimate for the dock? Do you think that the order will be updated and shipped on the 18th?
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josuetenista said:
I ordered mine 22th November. My order hasnt been cancelled but I still dont have a Delivery Stimate for my tablet, I only have a delivery stimate for the dock? Do you think that the order will be updated and shipped on the 18th?
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still very much up-in-the-air. everything is speculative. everyone is getting "official" reports for different dates.
biggem001 said:
still very much up-in-the-air. everything is speculative. everyone is getting "official" reports for different dates.
Click to expand...
Click to collapse
That's exactly what my order says. I'm hoping for some (positive) change in the next couple of days.

Best Buy Pre-Orders Only.

It's now the 8th of December. I am curious to everybody who had a pre-order from best buy, does yours still say 12/18/2011 sa the release date and also, does it say "in process"?
Have any of you spoken with Best Buy in the last day or so? I spoke to someone on Monday night and they said as far as they can tell, I am good to go.
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Still says "in process." Dated 12/18/11
Yeah mine is the same.
Sent from my Thunderbolt using Tapatalk
Mine still says the same, ordered mine Dec 2, after amazon deep six'd my preorder...
Wru 64gb version Bestbuy? :-(
Sent from my EVO 3D w/ Tapatalk
bwalker25 said:
Mine still says the same, ordered mine Dec 2, after amazon deep six'd my preorder...
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Ditto, hopefully we won't get screwed again!
Ordered Dec 2 after Amazon cancelled my order. Best Buy still shows 12/18/2011.
posted this in the other thread:
i just found out today that the place a "hold" on your debit card every 8 days, despite what the email says about not being charged until the item shipped.
I ordered on 11/25 and was charged $531 twice since then. Caused a bunch of stuff to bounce and caused me to be charged over 200 bucks in overdraft fees. If I'd have known this was going to happen, I could've moved some money around to cover. My fault for not checking, I guess, but I was some pissed.
When I called the other day (the 2nd time I was charged), she said it was because it was in the warehouse and shipping was imminent. When that charge was removed (like the first one; this is when I found out they do it every 8 days) I called back. Today, the supervisor I spoke with said I should just cancel my order, as the SKU is no longer in the system and orders will be canceled. I told her not to touch it, as I wasn't trusting anything anyone was telling me.
I'm pretty pissed about the whole thing, but can't cancel b/c this is what the old lady wants for Xmas. We'll see, I guess.
p.s., I ordered the champagne one.
Click to expand...
Click to collapse
Bought mine on the 26th and I have the same "In Progress" and 12-18-2011 date.
Ordered on 11/3 and still shows 12/18 in process.
My temp charge was removed today and BB CSR told me they have no information on availability, other than the stated 12/18/11 release date.
Mine says same ...
Order date 12/4, Release 12/18 (that's different from ship date), champagne tablet only.
try searching the sku for the champagne one on BB website. It's gone. silver one is there still (i think).
cooper1010 said:
posted this in the other thread:
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Click to collapse
The supervisor said that, huh? I think I'll call again just to see if I can get anymore information.
Ordered 32g Grey on 11/28 and still showing "In-Process" with a release date of 12/18.
When I called Best Buy a couple of days ago, they said that I should expect mine to be shipped so that I have it by 12/18 (not sure how they would do that since 12/18 is a Sunday). Here's hoping that I have it on 12/16 or 12/19 at worst. I also paid for next day shipping.
Ordered 32GB champagne and dock on 12/1. Mine still says 12/18 for TFP and 12/31 for dock.
Mine is the same, ordered a 32gb Champagne 11-29. My dock ordered the same time shows 12-31.
Ordered on 12/2, still shows release date of 12/18. (edit: it's for a 32gig gray model)
I also PMed a member of these forums who works for BB and he looked up my order number and said it lists the "fulfillment date" of 12/13 which he took to mean it should be in my hands on that day (although I'm taking it to mean they'll ship on 12/13)... so we'll see. I at least feel confident that it won't be cancelled.
beavertank said:
Ordered on 12/2, still shows release date of 12/18. (edit: it's for a 32gig gray model)
I also PMed a member of these forums who works for BB and he looked up my order number and said it lists the "fulfillment date" of 12/13 which he took to mean it should be in my hands on that day (although I'm taking it to mean they'll ship on 12/13)... so we'll see. I at least feel confident that it won't be cancelled.
Click to expand...
Click to collapse
Yeah, he told me the same thing. I wonder how he is getting his info. compared to a rep. you call?
Best Buy is making me crazy (and poor)
I got beat at Amazon with a Prime IN MY CART on the 23rd. I let it sit for an hour, knowing my debit card might take the full hit if I hit "Purchase" When I finally hit the button, it was too late. Went from "Pre-order" to "We will email you" Best thing ever happened to me. 1st: My Prime was a 32 gb Amethyst Grey: same model that was on all those cancellations. Who know if I would have got hit. AND: I complained in a series of escalating emails, and got: $100 credit toward anything Amazon sells and ships instead of the $20-30 most folks got. HA!
Went to BestBuy, next biggest retailer, right after the pre-order link went back up (was down on December 1st for half a day- said "Not Available" Pulled the trigger Dec 2nd - Tablet only (figured I'd get Dock at Amazon when stock came back, using my credit. When BB debited my account in 15 seconds (I had my bank account open in another tab) I panicked and canceled the order. Then freaked again, when I realized the pre-orders were limited (and they were) so I called "The credit will show up in 24-48 hours" I was told, so I placed a SECOND Order. Guess what: Both debits are still on my account. My bank said 3 days from when credit is issued. Well, BB must be holding back - it's 7 days now, and I am out $1130 - no credit for the canceled order (though it shows that way on BB site.
As for my valid order: same as everyone:
"In Process"
"Order Status: 1 item(s) preordered, release date is 12/18/11"
I have called: 3 times, and gotten 3 different answers: We are getting them on the 18th, should ship out soon after that"
"We are getting them on the 19th"
"We are getting them on the 16th, and should start shipping same day.
All supposedly read right off the BB system....
Oh, and if they tell you your order is "Verified"? That means the MONEY is verified, and BB knows they have you money, all set, no problemo, we are getting PAID, by you, so we are all set! oh... you want to know about YOU? Shipping? Stock? Release? Policies? (We have policies galore, in fact, we come up with new variations all day long!)
I just want the damn thing, and if they ship on 18th or within a day or two, cool.. (19th is a Sunday folks, so even if they package on 19th, nothing is going out that day) Oh... and Mr. BestBuy sir... where is my $#@& CREDIT!!!!?????
PS: I ordered a dock from GameStop of all places, as they were the only place left today that had a dock with an actual release date: Frys:"Unknown" J&R: "Unknown" Gamestop: December 13th ! Whee, I can type on it and pretend I have a tablet (my TF101 is gone, shipped back for refund)
Only issue: Freaking Gamestop will NOT state the freaking COLOR of the freaking DOCK!!!
Thank you for contacting GameStop.com.
We apologize however we cannot determine the color or design preference on this item as all of the colors and variations are under the same Sku.
If there is a specific color you would like to purchase, please visit one of our local stores for further assistance regarding this purchase.
Please be aware if you do not receive the color that you would prefer, you may also exchange this at a store level.
If you have any other questions, please feel free to respond to this email.
Even though the combined Pre-Order Thread here shows it as a GREY dock. sigh. Don't think I will be getting too much envy at work with a 2 tone, freaky looking mismatched TF Prime in Amethyst-Champagne GoldGrey

Waiting Room - Shipping & Receiving

Please let us all know when someone sees movement for AT&T Note 7. Appears TMO is seeing the love first.
chrispyutec said:
Please let us all know when someone sees movement for AT&T Note 7. Appears TMO is seeing the love first.
Click to expand...
Click to collapse
Hopefully by Monday we will see something.
I ordered from bestbuy. Just got the watch which most likely will sell. I called att retention and threatened to go to Tmobile. They gave me a 100 dollar credit. Upgraded my 15gig family plan to 20 gig with no price increase. And added 100 dollars off for each phone i bought in the near future. I plan to get my son a phone in the next couple of months and my wife iPhone in September.
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borijess said:
I ordered from bestbuy. Just got the watch which most likely will sell. I call att retention and threatened to go to Tmobile. They gave me a 100 dollar credit. Upgraded my 15gig family plan to 20 gig with no price increase. And added 100 dollars off for each phone i bought in the near future. I plan to get my son a phone in the next couple of months and my wife iPhone in September.
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Click to expand...
Click to collapse
Wow that's awesome!!!
Order status now showing backordered. Black onyx version preordered on 8/3. :crying:
Ordered mine on the 5th (Black Onyx) and was notified of a problem with my order yesterday. Contacted them and fixed the issue and now it's showing this... My account ordered through the Premier website btw. Not sure if that makes a difference, but I suspect it does.
Click here to see the status--->
Mine looks exactly the same until you click on the order detail directly above that. See attachments for what I'm seeing.
Its looking like a lot of people are pre ordering the black onyx version maybe that could be the reason for the backorder status.
Ordered on 8/3. Silver Note 7. So far order still says preparing to ship with 8/17 , 8/18 expected ship date.
mikechek said:
Mine looks exactly the same until you click on the order detail directly above that. See attachments for what I'm seeing.
Click to expand...
Click to collapse
When I spoke to the Premier Business support rep yesterday he didn't say it was on backorder and that I will be getting it this week.
---------- Post added at 01:53 AM ---------- Previous post was at 01:36 AM ----------
sean8102 said:
Ordered on 8/3. Silver Note 7. So far order still says preparing to ship with 8/17 , 8/18 expected ship date.
Click to expand...
Click to collapse
Mine shows sipping dates as 8/16-8/17
mikechek said:
Mine looks exactly the same until you click on the order detail directly above that. See attachments for what I'm seeing.
Click to expand...
Click to collapse
When I click on Order Details this is what I see...
Click here---->
borijess said:
I ordered from bestbuy. Just got the watch which most likely will sell. I called att retention and threatened to go to Tmobile. They gave me a 100 dollar credit. Upgraded my 15gig family plan to 20 gig with no price increase. And added 100 dollars off for each phone i bought in the near future. I plan to get my son a phone in the next couple of months and my wife iPhone in September.
Click to expand...
Click to collapse
Ordered from best buy, too (black onyx). Got my watch, and really like it. Already learned how to design my own watch faces. Keep an eye out for an at&t promo that i got about 1 1/2 years ago. It is 30GB for the price of 15GB. It's bound to show up again. Probably around Christmas.
i ordered on samsung.com .. i called and got the most depress customer service agent ever from the sound of his voice.
i was told it would ship on the 19th... owell..
I talked to an AT&T rep today and he assured me that my order has been processed and will be shipped either 8/16 or 8/17. He verified that my order was not on back order either. He did say that if there is a problem they will hold one for me at my local store on launch day since my order was guaranteed. I'm also a premier business customer, maybe that's why I was promised one either way.
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on its way!
i got an email notification that it is on its way! blue coral AT&T
jeloremo said:
i got an email notification that it is on its way! blue coral AT&T
Click to expand...
Click to collapse
what was your shipping date meant to be
I just spoke with a Premier biz rep and she confirmed my order is shipping today and that I'll have a email by the end of the day. She said everyone that calls the order status line is getting a back ordered msg by default. If in doubt just ring up support and speak to an agent.
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I also can confirm that my preorder of Black Onyx from 8/3 has finally changed to shipped on the order status page within the last half hour. FedEx overnight TX to STL MO delivery by 8pm on 8-18-16.
Placed my order in store on Aug. 8. Finally shows shipped via UPS as of an hour ago. Arrival on Friday.
---------- Post added at 12:04 AM ---------- Previous post was at 12:02 AM ----------
nolimit06 said:
I just spoke with a Premier biz rep and she confirmed my order is shipping today and that I'll have a email by the end of the day. She said everyone that calls the order status line is getting a back ordered msg by default. If in doubt just ring up support and speak to an agent.
Sent from my iPhone (Note7 arrives this week) using Tapatalk
Click to expand...
Click to collapse
I can verify that as well. Online it showed "preparing to ship", but when I checked using *6737# it said "backordered". Just received my shipping info about an hour ago for a delivery on Friday through UPS.
Is Bestbuy getting any love??
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Best buy shipped awaiting ups pickup

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Awesome! I thought they were waiting until the 15th!
Mine says shipped, delivery tomorrow. I'm not putting any stock in it though.
Mine is the same, but it's just the shipping label that's been created so far. No idea when it will actually ship though.
Yep same here! Got a tracking number with UPS delivery stated for tomorrow.
EDIT: Looks like it's coming from "BASTROP, TX" for me which is like 2 1/2 hours away. Guess it really is possible to be delivered by tomorrow. Excited!
Mine still says preparing.
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I ordered mine in the store. Went by today to talk to them about it the supervisor said that even if he had stock he wasn't able to release it until the 15th. I asked him why would I ever order from him ever, if I have to wait till 15th and everyone else even BestBuy customers who ordered online, are getting them now. He just Shrugged.
Says preparing!!!!
I got a text this morning from best buy saying sorry there was a problem with your mobile package for my order which was weird cuz i picked to keep my plan had to call them and give more info..... was kinda worried that now that i have a past due balance that they would stop my order or something but verizon claims i should be good
Just refreshed my tracking. Shows it was received in San Jose, and will be delivered tomorrow!
Wow that was fast, didn't expect this early lol .... Just noticed an E-Mail from BB and tracking shows out for delivery
My is in "preparing" status. Not bad for only ordering end of last week. However, i'm not expecting it until the 15th since i did it so late.
Hate to be "that guy", but I guess it's my lucky day! Ordered a VZW note yesterday at 1 P. M., checked just now, says out for delivery. Maybe I should buy a lottery ticket?!
HeRe4oNeReAsoN said:
Hate to be "that guy", but I guess it's my lucky day! Ordered a VZW note yesterday at 1 P. M., checked just now, says out for delivery. Maybe I should buy a lottery ticket?!
Click to expand...
Click to collapse
You ordered through Best Buy? Wow! I ordered Monday so wasn't expecting anything for a while. Good to know it's possible! I ordered from VZW too. Orchid gray. What color did you order and what state do you live in?
PsiPhiDan said:
You ordered through Best Buy? Wow! I ordered Monday so wasn't expecting anything for a while. Good to know it's possible! I ordered from VZW too. Orchid gray. What color did you order and what state do you live in?
Click to expand...
Click to collapse
Yes, online. I ordered the black one, and I live in East Texas. Shipped from Dallas. Still kinda shocked! I didn't expect anything this week. Ordered a case and screen protector separately, but at the same time, says they won't arrive till Friday. So a couple days naked with my fingers crossed nothing happens!
So what is the process like? Mine says "processing" which is the first dot of 4 on the visual timeline. What happens from there? When it goes to "preparing", what's the expected timer I'll wait from there before it's shipped?
Mine is scheduled for delivery tomorrow, coming from San Antonio. Trading in my LG G6 for the bigger screen, getting $480 for it.
PsiPhiDan said:
So what is the process like? Mine says "processing" which is the first dot of 4 on the visual timeline. What happens from there? When it goes to "preparing", what's the expected timer I'll wait from there before it's shipped?
Click to expand...
Click to collapse
Mine went from processing to preparing within an hour yesterday. Then I didn't check again till this morning when it said shipped. I tracked it thru UPS and it was picked up yesterday at 5:20 p. M. Was at my local hub at like 4 a. M., on a truck for delivery at 7:22 a. M. Still waiting for delivery now. My ups driver usually don't make it here till like 5ish.
HeRe4oNeReAsoN said:
Mine went from processing to preparing within an hour yesterday. Then I didn't check again till this morning when it said shipped. I tracked it thru UPS and it was picked up yesterday at 5:20 p. M. Was at my local hub at like 4 a. M., on a truck for delivery at 7:22 a. M. Still waiting for delivery now. My ups driver usually don't make it here till like 5ish.
Click to expand...
Click to collapse
Thanks! Sounds like I just need that initial movement and then it'll come together quickly.
HeRe4oNeReAsoN said:
Mine went from processing to preparing within an hour yesterday. Then I didn't check again till this morning when it said shipped. I tracked it thru UPS and it was picked up yesterday at 5:20 p. M. Was at my local hub at like 4 a. M., on a truck for delivery at 7:22 a. M. Still waiting for delivery now. My ups driver usually don't make it here till like 5ish.
Click to expand...
Click to collapse
My AMEX showed a charge yesterday at 1407. Went to preparing about an hour after that. Thought it would have shipped yesterday. Still as of right now shows preparing. If it doesn't ship today I'm calling to complain because they need to ship when they charge my account.
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