Honor 7 Whatsapp contacts - Honor 7 Q&A, Help & Troubleshooting

Hi,
I keep losing all contact on my WA. I can get them back by refreshing them from the contacts menu, but again it loses them a few minutes later. I have done some testing, but for the life of me I can't see what makes them drop.
Are there anyone else with similar issues?
I had Sony earlier and it did no such thing, I have all the updates and latest versions. I haven't done any modifications to WA permissions or anything else that would make it act like this.

Look here:
http://forum.xda-developers.com/honor-7/general/honor-7-ota-update-b121-t3213137

Related

ROM update

Hi guys
Little help needed.. I've had the phone since Aug 09. Had loads of problems with it, but have now decided after nearly a year to update phone as I've lost all notification lights, the charging light, etc. etc. It's not a great phone at the moment!
Donwloaded latest ROM from the HTC site, plugged in phone, and it wouldn't work. Something about the abl, or acb? Wouldn't connect properly when searching etc.
Anyway round it, Tried disconnecting from net, but figure it needs the connection. But didn't work either way.
Is the latest Orange update the one to go for? Does it help the lousy signal, the frozen text messages?
When it says you lose all data, can someone clarify that for me please? Numbers, Sim card info, Phone numbers info, Pics, Music, Email set ups? etc. etc.?
Thanks
Which ROM have you tried?
If you haven't tried it yet, try the VillainROM 12 I think its pretty stable.
Hi, its the latest one for Orange on the HTC forum, but that's not the problem.
It's the fact I can't get the programme to take. It's that ab thing that keeps stopping me and the ROM just exits..
If your ROM is rooted then you shouldn't install the HTC official updates, instead look at the developers forum here and try ROMs from there. For example VillainROM 12 and many others are based on the latest official HTC update.
If your ROM is not rooted, I am not sure what the problem is. Assuming you don't want to root it, maybe you can get support either from HTC or from the shop you bought it at.
Have you got the latest HTC Sync installed?
Hi
Thanks for your replies.
No, not rooted, not anything, since I got it 12 months ago. Other than plugging into pc to transfer pics which always worked. HTC sync? Not aware of?
Never updated Rom ever, but its given me so much grief over the last year, I get maybe 2 web pages and then it freezes for ages and the green line sits for 10 mins before another page. Is that the nature of this phone? Would an update make a difference to that problem?
I downloaded few apps the other night and removed them and now all lights notifications and charging lights don't work. Typing is so laggy and painful to do. Texts won't scroll for minutes...
I just can't understand how everyone says this phone is so great?
I know its a year old now but its always been like this.
Any help much appreciated.
Install HTC Sync and you're problems should go away, though you may need to boot into fastboot and install the driver for that too for the update to work. I can describe that if necessary.
Thanks again ...
Fastboot? Lost me on that one
What does the Rom update erase?
Will try this tomorrow and see if I can get sync on there
You lose everything, but considering the problems you're having this may not be a bad thing. You can backup certain data without root access (such as texts i believe) but that is about it. Check out SMS Backup & Recovery for that. HTC Sync will do contacts (though you should really be using Google contacts by now rather than phone or sim).
Having said that you should lose nothing on your SD card, but I would format that after putting the new system on just in case (so backup to computer etc).
I'll explain fastboot if it's needed. Post back detailed error messages if you get any after installing HTC Sync.
Thank you for your help. I will attempt that when I'm at home, can't do at work.
Forgot to ask, have many others had the phone switching itself off problem? It still does this, and only when you remove battery will it switch on again. No idea why, but you can press every button and nothing doing till battery is removed. Love to know what causes that...
I'm a great ad for this phone huh.

Problem with Whatsapp

Is it me or anyone else having issues with whatsapp.
Sometimes it just does not notify me of a new msg, until I open the application (whatsapp). Probably, I guess its a glitch on the application side and not with Windows 7.5.. just comfirming, if others too are facing the same problem?!
same here with kik (whatsapp like)
if the lumia is on standby mode I receive new messages only when I unlock the screen and open the app
hmm.. seems like windows stops the installed application on standy mode... as the integrated mail system works fine.
I don't know if it's right or these apps aren't mango optimized
I have spotify streaming great even with the screen locked
same here ... i also think the start up is very slow
I have noticed this problem after the whatsapp update for group chat...
alright so its almost confirmed its the problem with the software and not our windows mango.. hope the developers tries to fix it, if its fixable..
how is the battery drain after installing whatsapp.
I had installed whatsapp sometime back on my Nokia E71 and it completely trashed the battery (I mean 100 to 0 in 2 hrs without even using the phone sometimes)
So is the version of whatsapp for wp7 better to battery
well Haven't noticed any significant drain..
I didn't notice battery draining but i have some issues too. It does notify new message also when the application is closed but when i open it i can sit down and wait till the next day to see the new message. I can say after a month experience that it works very bad.
WhatsApp for WP7 is glitchy and I think it does impact the battery. The developer really need to fix and optimize it better.
Yes, it seems to eat up the battery like crazy. My Lumia has pretty mediocre battery life already, but WhatsApp makes it even worse. Today I unplugged at 100%, sent 5 messages, received 7, and then left it alone. Less than an hour later I came back to find that my battery is now at 85%.
Not to mention that messages (on EDGE, mind you), take at least 10 minutes to deliver/receive. On WiFi it's almost instantaneous.
JMBasquiat said:
Yes, it seems to eat up the battery like crazy. My Lumia has pretty mediocre battery life already, but WhatsApp makes it even worse. Today I unplugged at 100%, sent 5 messages, received 7, and then left it alone. Less than an hour later I came back to find that my battery is now at 85%.
Not to mention that messages (on EDGE, mind you), take at least 10 minutes to deliver/receive. On WiFi it's almost instantaneous.
Click to expand...
Click to collapse
battery is still great after whatsapp.
have you ever used an android? battery does not last more than 24 hours.
anyway lets hope dev fix whatsapp asap. some times i do not receive new sms till i start application.
Not sure about the battery issue. But I did notice a few things about WhatsApp.
1. It does receive messages when its lying on my desk, if you have the tile for this enabled. Not sure if works with Tile disabled.
2. It only picks up Windows live phone numbers, and not FB phone numbers, even though both numbers are visible in the contact list and available in other apps, e.g. Voxofon, etc.
3. Battery issue, yes it does seem to consume a little extra battery with this app.
IMO, the app is not really optimised for WP environment, and is just a quick place-holder port onto this OS.
I really hope they update the app to fix the issue with accessing the FB numbers from Contact list.
EDIT:
Another suggestion for WhatsApp developers will be to use an IM service gateway, so that the WhatssApp messaging can be integrated into the beautiful messaging system in WP by just adding an account into the email/accounts menu.
This will allow users to seamlessly switch from text to WhatsApp to FB and so on, without losing the thread.
There's a new update for Whatsapp.
Another Problem.. dont know How did i missed to mention it, the first time...
is anyone able to open the received pictures from whatsapp..?!!
Mr.Sanju said:
Another Problem.. dont know How did i missed to mention it, the first time...
is anyone able to open the received pictures from whatsapp..?!!
Click to expand...
Click to collapse
Yes, pictures send/receive works fine. If on G it takes forever, fast and seamless on 3G/WiFi.
Itaintrite said:
There's a new update for Whatsapp.
Click to expand...
Click to collapse
Which is the latest version...
I had mine last week and I dont see any updates to it
shamreez said:
Which is the latest version...
I had mine last week and I dont see any updates to it
Click to expand...
Click to collapse
1.6
I did uninstall/install to get the update as it refused to prompt me although I had 1.5 installed.

Android welcome screen bug

I've just had the weirdest bug experience ever. Or at least it was to me. Maybe its a known bug, but I can't find any references to it anywhere. (I don't really know what to search for to see if others have mentioned it or not)
I was trying to get back to the home screen, so pushed back repeatedly and very quickly. Suddenly all I could see was the wallpaper. I assumed the launcher was reloading. Imagine my surprise when instead I'm greeted with the Android language selection.
I was afraid if I selected anything it might wipe my phone, assuming it hadn't already, so did a reboot. Same thing. So, in dismay I proceeded to setup the phone. When I finished, everything back to normal. No applications missing, no contacts or messages gone.
The Samsung backup wasn't even responsible. It returned "no data" (presumably because all the data it had was already on the phone).
Anyone else experience this? Or hear of a similar bug. The only permanent effect it seems to have had was wiping half my Chrome bookmarks. I can certainly live with that. I can't be sure the phone did it, but I think its too much of a coincidence to be anything else.

New LG G3 not receiving push notifications for Hangouts. Kicker: It's running 4.4.2!

Halp!
I'm losing my mind trying to figure out the issue here. SMS works fine. Hangouts will only notify of a newly received message if you open Hangouts and are on the conversations list screen (main screen). If you are in a conversation it won't even update of the newly received message until you back back to the main conversations list screen. Doesn't matter if it's on WiFi or mobile data. This is a brand new phone that I bought about a week ago and for the record I'm using the same phone I bought a month ago from the same seller on the same firmware. The only difference is that mine is rooted and I've frozen or uninstalled most all of the bloatware and VZW bullcrap. Otherwise they're identical and one has what seems like an app bug but the other one does not.
I've tried numerous things before posting here (to include lots of searches that only seem to turn up similar issues for those who updated to Lollipop) including uninstalling Hangouts updates as well as Google+ updates as per one thread I saw. Neither had any affect on the issue. I went into the user's Google account to see if any other devices were signed in currently and it doesn't appear to be the issue.
My next step is to root and see if freezing the same apps corrects but where it sits right now would make a warranty exchange through the seller a little bit easier I would imagine.
I'm not really sure what else to try short of accepting the OTA update (Lollipop) which will w/o a doubt introduce more problems than it fixes based on what I've read. Not only that but my LG G3 is functioning just fine on 4.4.2 so I see no reason why the same device shouldn't perform the same on the same firmware version. Makes no sense.
Can someone help me out here?
Thanks!

Delayed notifications for almost 3 years. Unable to resolve to date. Help Needed!

For almost 3 years now, around the time I purchased my Nexus 6 in December of 2014, I've had delayed notifications. I always thought it was a Nexus 6 issue but it seems I was wrong.
Any help at all would be greatly appreciated. Thank you!
Having recently purchased a Note 8, one thing I was really looking forward to was no longer having these delayed notifications. From the moment I set everything up, the issue was and is still present - even on a brand new, unmodified Note 8 purchased directly from my carrier (Telstra, Australia).
This has lead to me to look further into the issue and to finally get to the bottom of what might be causing it and hopefully, get it fixed.
From what I can tell, pretty much anything that uses Google's Cloud Messaging, which I beleive is everything from Gmail to Facebook, Google+ and many others, the notifications will be delayed. Sometimes only a few minutes, sometimes much longer.
Anything that doesn't rely on GCM works perfectly fine. For example, if I use Nine (an Exchange client app) and connect to an Exchange server, those notifications are always perfect. I'll get notified within seconds of receiving the email.
My partner, who has the exact same phone (Note 8) as well as Gmail and Facebook setup, receives notifications instantly (within seconds) and has never had the issue on previous Android devices either. So it's not a carrier issue, nor a WIFI issue, nor a phone issue. It is something directly related to my Google account.
Has anyone ever come across this issue that has been able to successfully resolve it? I've seen a couple of apps on the Play Store that apparently let you fix the issue but you need to be rooted in order for the apps to run. This is simply not an an option.
Given all testing points to something Google Account related, where would be the best place to start looking for a fix?
NOTE:
- I don't use any battery optimisation or task killer apps nor anything related. Never have.
I've come across the following information. It appears as though it may be something to do with this: https://productforums.google.com/forum/#!msg/nexus/fslYqYrULto/lU2D3Qe1mugJ
Although this looks promising, it doesn't really explain why it would affect some and not others. My partner who is using the same phone with the same carrier, connected to the same WIFI networks doesn't have the issue.
Nucleotide said:
Although this looks promising, it doesn't really explain why it would affect some and not others. My partner who is using the same phone with the same carrier, connected to the same WIFI networks doesn't have the issue.
Click to expand...
Click to collapse
I've never had this issue before, but I've had friends that ran into issues similar to the one you've explained. I'll be sure to ask them what they did to resolve them, and get back to you when I know!
WillyWilliams said:
I've never had this issue before, but I've had friends that ran into issues similar to the one you've explained. I'll be sure to ask them what they did to resolve them, and get back to you when I know!
Click to expand...
Click to collapse
Thank you!
I haven't made much progress here however, I can confirm my carrier is actually taking the time to do some thorough research themselves and ensure there is actually nothing wrong in the background.

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