No mobile data - Xperia Z5 Compact Q&A, Help & Troubleshooting

So got the Z5 Compact today but no matter what I do I cant connect to any mobile data. Wifi works fine, I can make and receive calls, I have data credit available. Just nothing..........

Stupid question, but did you try fetch mobile data settings? And if yes, do check your apn settings

mele80 said:
Stupid question, but did you try fetch mobile data settings? And if yes, do check your apn settings
Click to expand...
Click to collapse
With the Z3, on some sims, you need to turn it on and off several times before mobile data kicks in,
probably same with Z5.

Solved ☺
Thanks guys, I found that I had to manually enter my phone providers APN details. Strange how it just didn't automatically do it though?

^ Had to do the same as Woza72 and it worked.

Related

Custom ROM MMS Mini Guide (If you don't use a prepaid data plan)

Well I m on Floyo 0.15 and had some issues with MMS sending/receiving.On stock 2.1 SE ROM when you have Mobile Data OFF,our X8s still automatically use GPRS to handle mms messages.On Floyo and other ROMS you need to turn it ON which may result in additional charges from your carrier if you don't use a prepaid internet data plan.
So what do you do in this case you may ask! Well if you only use WIFI for internet and still wanna use MMS you should customize APN Settings.
First google you carrier's APN settings for MMS and set it up manually.Be carefull to not use capital letters on some fields!
Then delete every other APN settings leaving Mobile Data ON all the time and Reboot!
This way you can MMS technology without any fear of additional internet charges. ;-)
APN Settings can be found in WIRELESS ->MOBILE NETWORKS->APN menu in any custom ROM!
Hope I helped someone here!
Cheers and enjoy your phones!
N.
Sent by me!
Ah, yes, killing all other possible internet connections. It will get the job done, but if we ever want to use broadband connection again, we'll have to configure it. Wouldn't it be easier to simply install APNdroid?
Graveir said:
Ah, yes, killing all other possible internet connections. It will get the job done, but if we ever want to use broadband connection again, we'll have to configure it. Wouldn't it be easier to simply install APNdroid?
Click to expand...
Click to collapse
You can have 2 APN's, one with only MMS and one with both and swith between them.
Well you can "right click" on the APN menu,choose RESTORE APNs,reboot and you re done easily!
N.
Sent by me!
heyy thanks dude...this solve my mms problem on minicm...=D
if i use prepaid then how?
kueh9 said:
if i use prepaid then how?
Click to expand...
Click to collapse
just sent request to your network provider. they will send the setting and your phone automatically install it. that's what I do when requesting for TuneTalk APN.
i ran into similar problem in my Mini pro. i tried to have 1 apn too only for mms but still can not get it to work.
more details in this thread
http://forum.xda-developers.com/showthread.php?p=13339868#post13339868
basically, my solution is to install quick settings from market, use both APN (internet and mms) and disable mobile data using q.settings.
i am not sure how qsettings work, but it doesnt work by adding mess lines in the APN. and zap, no internet, yes mms
anyway, hope this might help others with the same problem
cheers
ps: i did not mean to oot, i know this is x8 thread, but just as i said above, might help
hahuhe said:
i ran into similar problem in my Mini pro. i tried to have 1 apn too only for mms but still can not get it to work.
more details in this thread
http://forum.xda-developers.com/showthread.php?p=13339868#post13339868
basically, my solution is to install quick settings from market, use both APN (internet and mms) and disable mobile data using q.settings.
i am not sure how qsettings work, but it doesnt work by adding mess lines in the APN. and zap, no internet, yes mms
anyway, hope this might help others with the same problem
cheers
ps: i did not mean to oot, i know this is x8 thread, but just as i said above, might help
Click to expand...
Click to collapse
Thanks for the guidance. After I installing "quick setting" application, I'm finally successful sending MMS from my custom ROM X8
Glad to know that it works for you in x8!
ps: a bit becareful when you turn on/off wifi. in my case, 1st time i use it, when i turn off wifi, the 3g mobil turn on by itself. since they (wifi toggle and 3g mobile data toggle) are in the same box. just pay attention to 3g data toggle after u turn on/off your wifi. if it goes back on, just switch it off again and your good to go .
for me, it was just that one time though. after that, 3g data is always off no matter what i do with the wifi. i toggle 3g mobile data back on again only when i need it
deani77 said:
Thanks for the guidance. After I installing "quick setting" application, I'm finally successful sending MMS from my custom ROM X8
Click to expand...
Click to collapse
how do you made it? still cant made it -xperia x8 froyo 0.20
Im using maxis prepaid plan and im using floyo 0.20 rom.still cant send and receive mms, anyone?
anasjambu said:
Im using maxis prepaid plan and im using floyo 0.20 rom.still cant send and receive mms, anyone?
Click to expand...
Click to collapse
http://www.maxis.com.my/phonesettings/index.asp
go here and set your phone setting, and choose Maxis Mobile Internet + MMS, and the go to APN settings, "APN Settings can be found in WIRELESS ->MOBILE NETWORKS->APN" delete other APNs, just leave Maxis 2G MMS on your phone. You need to Data Enable to sent and receive MMS.
This work on me.
deani77 said:
Thanks for the guidance. After I installing "quick setting" application, I'm finally successful sending MMS from my custom ROM X8
Click to expand...
Click to collapse
Thanks for the heads-up, have the exact same problem, when I turned on my mobile traffic, the provider charged me regardless if I have MMS or not.
MMS is only received when the data traffic is on, however.
lookingpost said:
http://www.maxis.com.my/phonesettings/index.asp
go here and set your phone setting, and choose Maxis Mobile Internet + MMS, and the go to APN settings, "APN Settings can be found in WIRELESS ->MOBILE NETWORKS->APN" delete other APNs, just leave Maxis 2G MMS on your phone. You need to Data Enable to sent and receive MMS.
This work on me.
Click to expand...
Click to collapse
the setting doesnt received on my phone,i think i must insert it manually
-Solved! Thanks!
i use celcom...not works for me..
edit : SOLVE haha 1 thing remain when using custom rom,the network carrier doesnt appears..
kueh9 said:
i use celcom...not works for me..
Click to expand...
Click to collapse
i use celcom too..this setting works for me
make a new apn..
Name:Celcom 3G MMS
APN:celcom3g
MMSC:http://mms.celcom.net.my
MMS proxy:010.128.001.242
MMS port:8080
MCC:502
MNC:19
APN type:mms
be sure to follow exactly what i wrote there and it should work...it works for me,sending and receiving mms..
thanks mate i got my mms back wuuhuuuu
anyone got digi setting? i using digi... cant send mms...
Sent from my X8 using XDA Premium App

Question on data usuage.

Hi all, i've been having this problem with my Sony Ericson xperia Play.
My bills came in as a hefty $$ bomb. I do not have data plan, so all internet activities are charged at GPRS connection rate. I've had my mobile network switched off, so there's no possibility that applications would still connect to data? Or there is? i only use my phone for smsing and dealing calls.
I called my service provider up, and they told me that my phone's internet activity is active and running. have you guys ever encountered such problem? Could anyone please enlighten me?
Thanks in advance to all.
Usually there arent any problems like this for android. And just to
make sure, the box u checked off was in Settings>Wireless & Networks>
Mobile Networks>Data enabled right?
Normally once you get a phone, the data will automatically on. So normally I will boot up without sim at first, then switch off data.
(I've unlimited plan btw)
Accidentally sent from my Google Nexus S using XDA Premium
Dataslycer said:
Usually there arent any problems like this for android. And just to
make sure, the box u checked off was in Settings>Wireless & Networks>
Mobile Networks>Data enabled right?
Click to expand...
Click to collapse
Yes it was unticked.
melvinchng said:
Normally once you get a phone, the data will automatically on. So normally I will boot up without sim at first, then switch off data.
(I've unlimited plan btw)
Accidentally sent from my Google Nexus S using XDA Premium
Click to expand...
Click to collapse
Hmm normally on as in, everytime you switched it on. The data runs automatically even when i unticked Data Enabled??
Droidwall
You could always use an app that will not allow any apps to access the network. ie a firewall like (droid wall for rooted users). That would eliminate your problem. There are many apps out there which need permission to access the network, including the stock email, google maps, the market, and etc.
I'm of the same mind as the previous posters. But if you see data being used ie. the 3G symbol or whatever your data symbol is and it lights up or is present when the check mark on mobile data is off then it's not actually off. In other words if you don't see only the cell singal bars you could be using data. Hope that helps.
Edit: Also you said "SMSing" would that also include pictures or video in your defn of that? If so those are data. At least in the U.S. they are.
There is a program called APNdraoid or sg like that. this program modifies the apn settings and dont allow your phone to connect to mobile internet. btw you can manually change the apn settings from Settings->Wireless&Networks-> Mobile Networks->Access Point Names. all you have to do is to modify the settings (add some text to the end of the apn row)
Sent from my MB525 using xda premium
To avoid data charges (and seems that you don't have a data plan), I would suggest delete all your APN settings under Access Point Name in Mobile network settings.
If the problem still occurs, you can call your operator to disable internet access from your mobile account.
leftfieldhero said:
You could always use an app that will not allow any apps to access the network. ie a firewall like (droid wall for rooted users). That would eliminate your problem. There are many apps out there which need permission to access the network, including the stock email, google maps, the market, and etc.
I'm of the same mind as the previous posters. But if you see data being used ie. the 3G symbol or whatever your data symbol is and it lights up or is present when the check mark on mobile data is off then it's not actually off. In other words if you don't see only the cell singal bars you could be using data. Hope that helps.
Edit: Also you said "SMSing" would that also include pictures or video in your defn of that? If so those are data. At least in the U.S. they are.
Click to expand...
Click to collapse
nope just plain text, in sg pictures and vid would be charged too.
PsHegger said:
There is a program called APNdraoid or sg like that. this program modifies the apn settings and dont allow your phone to connect to mobile internet. btw you can manually change the apn settings from Settings->Wireless&Networks-> Mobile Networks->Access Point Names. all you have to do is to modify the settings (add some text to the end of the apn row)
Sent from my MB525 using xda premium
Click to expand...
Click to collapse
tjfoo said:
To avoid data charges (and seems that you don't have a data plan), I would suggest delete all your APN settings under Access Point Name in Mobile network settings.
If the problem still occurs, you can call your operator to disable internet access from your mobile account.
Click to expand...
Click to collapse
Thanks for the suggestions ! i'd just go ahead and change the apn ! But i still can't find the root to the problem. It's like paying for something i had never used at all ..
Btw, I am curious that if you tried to load a webpage in your browser when mobile network is unticked? If you did, does it load?

Whatsapp refuses to work over data only wifi

Hello all,
Im running the latest Omega rom and Ive noticed that Whatsapp refuses to work over data (3G) connection even if other application are not so picky. Whatsapp works as supposed with wifi connection, Please help. Several people asked this over the internet, but nobody answered.
Vadwiser said:
Hello all,
Im running the latest Omega rom and Ive noticed that Whatsapp refuses to work over data (3G) connection even if other application are not so picky. Whatsapp works as supposed with wifi connection, Please help. Several people asked this over the internet, but nobody answered.
Click to expand...
Click to collapse
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.
Usually it's not the cause of Whatsapp but your provider blocking it.
Many (if not most) providers are either incapable or unwilling to use transparent packet inspection (not necessarely Layer-7) and rely on the phone to have a Proxy server configured in the APN.
Interestingly exactly this proxy is usually not even given in the configuration details.
Some providers (such as mine) even attempt to do their bandwith throttling via the proxy. I don't complain since I don't use it =)
But other applications are ok with this default configuration. And Whatsapp in my HTC phone worked ok on 3G data with default settings...
later edit - found the solution 4 the problem, when flashed the new omega rom, it put all the APN profiles my provider has, including some ****ty MMS and WAP APNs. After I deleted those and left only the Internet APN, things got back in normal.
tossytheking said:
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.
Click to expand...
Click to collapse
Indeed solve my problem. On APN settings I switched from Orange WAP to Orange net and Viber, along with WhatsApp started to work fine. Thank you
Thank you
tossytheking said:
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.
Click to expand...
Click to collapse
Thank you thank you, this fixed my problem instantly...
Thanks a lot... i have been struggling with the same issue from over a month.....
Regards
Sridhar Nag
Just restor APN to default
I too had a problem in whatsaap with my Galaxy SIII - O2 germany network. Whatsapp was not working on mobile net but was super fine on wifi. I restored APN to default then it again fine.
Whatsapp application problem
Hi all,
I am using samsung galaxy s duos.I am unable to send messages through whatsapp when I am using aircel network,other networks it is working fine.Is that the problem with aircel n/w or whatsapp application.If any suggestions pls give me replies......http://forum.xda-developers.com/images/smilies/confused.gif
Also had a problem with WhatsApp messages not being delivered when on 3G but they would on Wifi. I thought it was something to do with droidwall but the resetting off APN settings makes sense.
I shall try that and hopefully it works.
Okay resetting the APN's did not work.
I am running Omega Rom and Jkay but this happened when I ran stock as well.
On 3G messages will sometimes come through immediately, sometimes not. They will always come through on Wifi. They will also come through if I open Whatsapp. Not sure if it is ISP related but when I had a Nokia on same ISP I never had this problem.
Does anyone know if something in Droidwall would be blocking this?
Thanks!
I was having problems since yesterday with my phone. Even not having the S3, one quick look here and found the solution. Thanks.
one more reason to uninstall Whatsapp
i have this prob o whatsapp not connectin over mobile data only on aosp/aokp roms...!! there are no extra apn created.. new manully created one dont help and also the one sent by network after request dont work!!! :crying: ne1 knows y??? its all bak to normal once m on stock roms!
dudders007 said:
i have this prob o whatsapp not connectin over mobile data only on aosp/aokp roms...!! there are no extra apn created.. new manully created one dont help and also the one sent by network after request dont work!!! :crying: ne1 knows y??? its all bak to normal once m on stock roms!
Click to expand...
Click to collapse
I have the same problem on all AOSP and AOKP ROMS but works fine on the stock roms. Did you found any solutions for this issue?
chiyaanchinnu said:
I have the same problem on all AOSP and AOKP ROMS but works fine on the stock roms. Did you found any solutions for this issue?
Click to expand...
Click to collapse
I dunno if its a solution or not but i always had the wrong access point selected by default in these roms... i change it each time i flash a rom to the 1 i need and this solved it.. No more probs for me! Hope it helps u too..
tossytheking said:
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.
Click to expand...
Click to collapse
Just hit reset APN settings in the Access point networks sub menu... Everything will be alright... Just figured out on my android 4.4.2
Thanks
pkapopara said:
I too had a problem in whatsaap with my Galaxy SIII - O2 germany network. Whatsapp was not working on mobile net but was super fine on wifi. I restored APN to default then it again fine.
Click to expand...
Click to collapse
I had the same problem with a new Samsung S6 and resetting the APN to default fixed it. Thanks very much!
Vadwiser said:
But other applications are ok with this default configuration. And Whatsapp in my HTC phone worked ok on 3G data with default settings...
later edit - found the solution 4 the problem, when flashed the new omega rom, it put all the APN profiles my provider has, including some ****ty MMS and WAP APNs. After I deleted those and left only the Internet APN, things got back in normal.
Click to expand...
Click to collapse
Deleting all unnecessary APNs for different providers helped my problem on the HTC One M8 Dual SIM with CM13! Thanks so much, love you!!
Vadwiser said:
Hello all,
Im running the latest Omega rom and Ive noticed that Whatsapp refuses to work over data (3G) connection even if other application are not so picky. Whatsapp works as supposed with wifi connection, Please help. Several people asked this over the internet, but nobody answered.
Click to expand...
Click to collapse
Go to Mobile manager>Data usage>control app data usage. Scroll down to Whatsapp and tick mobile data box.
This worked on my android phone.
prob_solver said:
Just hit reset APN settings in the Access point networks sub menu... Everything will be alright... Just figured out on my android 4.4.2
Click to expand...
Click to collapse
Reseting apn settings to default worked for me :good:

[Q] Not being able to get my data to work on my s4 SPH-L720

Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
fares231 said:
Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
Click to expand...
Click to collapse
try doing this in the dialer ##72786# wait for your phone to do its thing it should reboot twice and then wait for the phone to reactivate
mderuelle said:
try doing this in the dialer ##72786# wait for your phone to do its thing it should reboot twice and then wait for the phone to reactivate
Click to expand...
Click to collapse
Hi, i tried to do it as you suggested, the phone booted twice, gave me msg that it will reactivate, last thing that happens on second boot is a message saying that the firmware update is not available, then the network changed to CDMA, and it gives me the option to change the roaming network, but when i hit GSM, that option goes back to its gray state, also since that i get the message: Invalid sim Card, so that is not working now, and the data still doesnt work, any other advice?
fares231 said:
Hi, i tried to do it as you suggested, the phone booted twice, gave me msg that it will reactivate, last thing that happens on second boot is a message saying that the firmware update is not available, then the network changed to CDMA, and it gives me the option to change the roaming network, but when i hit GSM, that option goes back to its gray state, also since that i get the message: Invalid sim Card, so that is not working now, and the data still doesnt work, any other advice?
Click to expand...
Click to collapse
Sorry I forgot to mention make sure your wifi is connecred to an acess point you need data to recieve the prl and profile updates all that code does is forces them to update over wifi
Sent from my SPH-L720 using XDA Premium 4 mobile app
mderuelle said:
Sorry I forgot to mention make sure your wifi is connecred to an acess point you need data to recieve the prl and profile updates all that code does is forces them to update over wifi
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i was on wifi, all of that was updated, except the firmware i think, but now it says invalid sim.. so basically i got the phone now that doesnt take the sim card, so i cant even make calls or anything, i tried to factory reset it to see if those changes could be taken off.. but nothing
fares231 said:
i was on wifi, all of that was updated, except the firmware i think, but now it says invalid sim.. so basically i got the phone now that doesnt take the sim card, so i cant even make calls or anything, i tried to factory reset it to see if those changes could be taken off.. but nothing
Click to expand...
Click to collapse
hey, I have the same problem but my SIM works, have WIFI and I am in 4.3. Where you able to fix the "unable to establish a wireless data connection: lte : ESM - 33 EMM - x."???
This is an apn issue. Call orange (the provider) and ask for your apn settings
fares231 said:
Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
Click to expand...
Click to collapse
Go to settings / about / status / sim card status / sim card status and check of you are running LTA.
If not go to general management / reset / reset network settings. This fixed my problem.
---------- Post added at 11:29 PM ---------- Previous post was at 11:29 PM ----------
kenpachi212 said:
hey, I have the same problem but my SIM works, have WIFI and I am in 4.3. Where you able to fix the "unable to establish a wireless data connection: lte : ESM - 33 EMM - x."???
Click to expand...
Click to collapse
see above

[Q] Unable to use mobile data with my SGS3 (Need APN Config)

A week or two ago I updated to the latest version of the Resurrection Remix Rom. It seems this wiped my APN settings as I needed to use my mobile data today only to find that nothing was happening (no icons appearing in the status bar). The thing is, the link on the T-Mobile website that sends the text with APN settings to your phone doesn't work. I have tried manually setting the APN settings using different sources, but none of them work. To double check, I restarted my phone after each change, but still, nothing.
I am based in the UK and I'm on T-Mobile. Does anyone have a working APN config for T-Mobile that I can use?
Thanks in advance!
ExperimentalHDX said:
A week or two ago I updated to the latest version of the Resurrection Remix Rom. It seems this wiped my APN settings as I needed to use my mobile data today only to find that nothing was happening (no icons appearing in the status bar). The thing is, the link on the T-Mobile website that sends the text with APN settings to your phone doesn't work. I have tried manually setting the APN settings using different sources, but none of them work. To double check, I restarted my phone after each change, but still, nothing.
I am based in the UK and I'm on T-Mobile. Does anyone have a working APN config for T-Mobile that I can use?
Thanks in advance!
Click to expand...
Click to collapse
You can call T-Mobile and request APN for your device. In most countries, the carrier can also send a config sms that sets up the APN.
Also please make sure that Mobile Data is set to ON. It is overlooked in so many cases.
PS: Was your phone carrier-locked?
Name: everywhere
APN: everywhere
Leave everything else blank.
I'd guess you have other problems than just APN settings, try a full wipe and flash again.
Sent from my GT-I9300 using Tapatalk
RazorMC said:
You can call T-Mobile and request APN for your device. In most countries, the carrier can also send a config sms that sets up the APN.
Also please make sure that Mobile Data is set to ON. It is overlooked in so many cases.
PS: Was your phone carrier-locked?
Click to expand...
Click to collapse
boomboomer said:
Name: everywhere
APN: everywhere
Leave everything else blank.
I'd guess you have other problems than just APN settings, try a full wipe and flash again.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
boomer, that worked instantly, as for the full wipe & reflash... That'll have to wait.
@RazorMC, heheh it was on don't worry. And nope, unlocked.

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