Hi, a few days ago I've updated my Z5C to the last firmware (32.0.A.6.152). Everything went fine, except for this problem with contrast or gamma right after unlocking the screen. It goes all the way up, stays crazy for a few seconds and then goes normal. It happens only if Adaptive brightness is turned on.
I really have no idea what is going on, but I've seen around the forum that others had the same issue with Z3C, but no solutions were given.
Any idea of what could it be?
Thank you.
I have same problem. So I use 3rd party application in google play. (like lux auto brightness). Then the problem solved.. (My eng is not good. I hope you will understand.)
Same problem here. The problem always had been here, since the first firmware. Wait and see.
Same here, I also noticed some extreme oversharpening (LG G3 style) while it does that.
I can't reproduce this issue because sometimes it doesn't do anything and sometimes it does.
This was a known issue on the z3c since it surfaced never got fixed, I believe Sony acknowledged this issue too.
If we indeed have the exact same panel in the z5c then its almost understandable why it is occuring on the z5c.
However I have not yet noticed this issue on my z5c (adaptive brightness turned off.)
It is caused by adaptive brightness. Yeah i had it before on my z3c as well. Only solution was to turn auto brightness off
How could it be possible that Sony still has to fix this? I mean, adaptive brightness is quite useful, what are they waiting for?
Yep.
For now turn it off, as that's the work around for now buddy
Same problem here, it is really annoying since adaptative brightness is very useful... don't want to change the brightess manually 5 times a day ...
Same here with z5 UK
Same here too. Z5c spain
Enviado desde mi E5823
Same...I thought it was some app going crazy, lucky I found this thread. Z5C HK on the latest version.
Same problem here aswell, but i also noticed i dont know about you, when i scroll text its getting blurish and greenish dont know really how to explain, if it problem with something in software or screen panel?
I opened this topic weeks ago, uploaded a "bug report" to a Sony forum member (a few weeks after). And he contacted the development team. After that he told me that it will be fixed in Marshmallow update.
https://talk.sonymobile.com/t5/Xper...e-Brightness-quot-generates-color/m-p/1053628
I hope its true!
Sent from my E5823
Related
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
UPDATE 8/15: All my screen issues have been fully resolved with FW .475
So we have our own thread for the curtain now.
Sent from my C6802 using XDA Premium HD app
I think the issue is Power Management related, let me explain. If I turn on the device after being idle for a while (device is COLD) there will be no curtain issue, but if I turn it OFF and then ON right away (device is WARM) it seems the phone is entering a power save state and is not ready to be powered on again and that's when you get the curtain issue. The result seems to be very consistent with my explanation.
What I do not understand is that why this problem started happening after one week of usage, I thought it was application related but after my "safe boot" mode where no new applications are running only stock apps and I got the same result it can be application related. Also I thought that maybe the Stamina Mode had something to do with it, but it does not.
My last theory is that there is a piece of hardware that is getting degraded over time and when the phone is warm it will produce the curtain effect, if that's the case this is really bad, because the whole phone could stop working down the road. but it's just a theory.
Oh man
My experience with similar LCD issues has been around poor connection between the LCD screen and the motherboard. However, I'm by no means an expert on this.
I would definitely be claiming under the warranty for this.
I spoke with the vendor in Singapore and told me this is a known problem by Sony and they are working on a Firmware update. They suggested to keep the phone until the FW will be released in September and then decide if I will exchange it or keep it. The vendor also extended the Return/Exchange window until October so I will have enough time to test the phone after the FW update.
It's good to know that Sony has acknowledge the problem and is working on a solution.
Any chance Sony will do a firmware update to resolve this?
So it might be a firmware issue? I sure hope so
Sent from my C6802 using XDA Premium HD app
UPDATE 2
I think the problem is Power Management related, because if I leave the phone idle for 5min and then I turn it ON it will happen the issue you are seeing on the attached video. But if you turn it OFF and immediately turn it back ON again it will be fine. I think what is happening is that after 5min the phone will enter into DEEP POWER SAVE. The threshold to enter power save mode is around 15 seconds. I would say is something that should be able to be fixed with a Firmware update, but my only concern is why this problem did not happen during the first week, that behavior makes me think it's a Hardware problem that developed over the first week of usage, meaning a defective device.
NOTE: As you can see at the beginning of the video the phone has been Factory Reset, so there are no third party apps and anything wrong on the configuration.
http://youtu.be/vgnILc3ib8M
Mine did it the first day. I noticed it did it about 3 times that day. And I agree with you it might be the power save mode. Hopefully it gets resolved.
Sent from my C6802 using XDA Premium HD app
my phone has a problem too
http://youtu.be/Jv-QkbZBi58
Watch my video..
yellstop said:
http://youtu.be/Jv-QkbZBi58
Click to expand...
Click to collapse
I got a XPERIA Z ULTRA TODAY and I didn't install anything.
but When I push the power button, this phone wake up randomly.
after factory reset, this situation is same continuosly
http://youtu.be/pig1BurDaGw
brosenz said:
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
Click to expand...
Click to collapse
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
ScottishSwan said:
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
Click to expand...
Click to collapse
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
brosenz said:
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
Click to expand...
Click to collapse
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
dragnar said:
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
Click to expand...
Click to collapse
I've tried both scenarios Stamin ON and OFF, same result no difference
So far the new update looks to have fix the curtain
Sent from my C6802 using XDA Premium HD app
Update:
2 days ago I left my ZU on charge all night and today updated to firmware 14.1.B.0.475 and touch wood no more screen issues, and finally my cover arrived just need the sbh-52 and dock and I am all good.
Do a factory reset with full wipe!!!
For make sure you totally wiped that garbage bro
Hi it's a well know issue already and I think all the S6E has this issue. My phone does this too when the auto brightness is turned off and I move from a bright place to a dark room the screen dims it self which can be quite frustrating as you can't turn use the full brightness at all in a dark room. Though it's been discussed in many threads already I did not see any one commenting in it in a last couple of days. So just wondering if every one is just living with it? My phone is just a week old and here in india there is no policy for returning the phone so I will have to take it to the service center or wait for some fix
Hey xda-community,
i've registered, because i have a strange problem with my LG G5 (H850) European Edition. If this is of any use, it's the Vodafone-Edition. Sorry for my language, i'm not a native speaker .
I got my G5 yesterday and was really pleased with the build quality (i was afraid, i was about the get some of those flawed devices as seen on the internet) and the raw power of the whole package. At first i didn't notice but then i realized, that the automatic brightness didn't work. Then i noticed, while having a conversation, that the display was'nt turned down. Up to this point it sounds like the known bug.
What i think (and please, push me into the right direction if i'm wrong - i'd love to take the shame not beeing able to look properly) makes the difference is, that after installing several sensor test apps from playstore, i always got the information, that both sensors are missing.
I took a trip into service menu and tried to calibrate (or better so say, to see if there was any sign of them) those sensors, but nothing happened. No reaction while covering the area where they are supposed to be, nothing.
Firmware is v10c-262-02. Tried to reset the phone and check while having nothing installed - same problem. I tried safe mode - same problem. I can check autobrightness but it doesn't have any effect whatsoever.
What really makes me shake my head is, that when i'm called and i turn the the display downwards to stop the sound, it works after 2 up to 3 times trying to cover the display.
I'd hate to send it in - maybe i'm just too stupid to look for answers, i'd really appreciate any efforts to help.
Thanks in advance and have a nice day.
Nero
Hey there,
short follow up to the problem. Yesterday evening i got a notification about an firmware update and wanted to install it. After hitting the proceed button nothing happened. Nothing. No installation, nada. I shook my head, deceided to return the damn brick and forgot about it. After an hour i noticed that my soft keys had changed their appearance. They got smaller. I asumed a kind of silent update (? nothing is shocking me anymore concerning this phone), checked the brightness control - no change. An hour ago i wanted to unlock my phone and got no reaction. I was about to hard reset it when it unlocked. I scrolled down the notification bar to check something when i noticed that the brightness was different from my setting. I hit the auto brightness button and bazinga. It changed by itself and since then everything works like a charme. The firmware version hasn't changed. I don't have the knowledge to explain anything or to know if something like this is even possibe (something was definitly new because all those vodafone apps where there again - which i deinstalled yesterday). Okay, long story short - either i'm officially going insane or they fixed it. Don't know, don't care.
Have a nice weekend!
Update: And it's gone again. I have no idea what to do anymore. I don't know if anyone is interessted in this, but i share the info anyway...
With Sensors (Umgebungslichtstärkesensor = Ambient light sensor, Näherungssensor = Proximity Sensor)
fs5.directupload.net/images/160508/459jqzhk.png
Without Sensors
fs5.directupload.net/images/160508/wiazcglk.png
nero
It certainly sounds like it *might* be defective, as you say that you have tried a factory reset.
It is a strange problem you have as it only appears to happen occasionally. It also sounds quite annoying. I know it is a pain to have t return it, but it might be better to do that and have a fully functional device, than to keep on facing this problem.
Sorry not to be able to give you a more satisfactory solution.
Good luck.
nobnut said:
Good luck.
Click to expand...
Click to collapse
Hello,
thank your very much for your reply. I agree, i think it'll be the only option i have. I'll try to do return it, it's quite easy in Germany but, nevertheless, connected to some time without a phone.
Have a nice sunday,
Nero
I have this same issue with the proximity sensor and in my case it is because of the Lifeproof case is causing this, many others with this case report the same thing. Try taking out of the case and test again - mine works fine with no case; If this still happens, with no case on, then maybe the phone
jrhlaser said:
I have this same issue with the proximity sensor and in my case it is because of the Lifeproof case is causing this, many others with this case report the same thing. Try taking out of the case and test again - mine works fine with no case; If this still happens, with no case on, then maybe the phone
Click to expand...
Click to collapse
Thank you for trying to help Sensor was damaged, send it in for repair and got it back. One can be sure that it's not a matter of blocked access to the sensors when a sensor test shows, that there are no sensors.
Told about this in so many forums that i forgot to tighten the loose ends. Sorry.
Kind regards
Seems that a lot of people complain about this bug/glitch. It mostly happens with this device, specific to some carrier like s5 t mobile etc. Mostly what people face is flickering with a green/yellow nuance that covers at least half of the screen, and that happens when you set screen brightness on minimum. Some other ( like me ) also get the flickering while turning the screen on or off. So I started doing some searches over the web, and tried all the 'fixes' possible. Sadly to me nothing worked. Some of these 'fixes' are :
Turning off auto brightness.
Turning off adaptive display.
Turning off screen overlay ( found on developer settings )
Also other strange ones like removing your sd card etc. Few people say that these worked for them, but for me it didn't.
I tried booting on safe mode, and the problem was still there. I also flashed official 5.0 and the same. So the only thing left was to blame the hardware. But I was sceptical about this since the problem is not persistive, sometimes it happens, sometimes not. Sometimes it happens on small scale, sometimes it is worse. Also a lot of people say that their devices were working fine and the problem started after marshmallow update. A certain person on an online forum claims that he/ she spoke with samsung officials and they are aware about this problem and working on an update to fix this. Does this mean it is not physical problem but just a software glitch ? Hard to say, I sent my phone to different local repair shop and they say it is screen physical problem. But maybe they just want to scam me and take money ( new screen costs too much )
After going through all these, I just got the idea to try and flash an older firmware, like kitkat. And to my surprise, on official kitkat rom it still does the problem, but FAR less.
So TLDR if you have this glitch and gave up on all the 'fixes' you found online, try flashing kitkat, it might work for you even if it's not a permanent fix.
I'm sorry to bump this topic being that it seems dead. However after my own research and now my second S5 from T-Mobile. I'm at the same point as you. My research states that it's more of an AMOLED screen issue, which after a factory reset and flash of older ROM and such does make sense. However, at the same time it could be an actual issue with the screen.
It's definitely a hardware issue in my case-cold temperatures exacerbate it ie-I have no flicker issues in the summer, but get flicker issues in the winter if my phone cool's down to the 60s. The flicker goes away if I heat the screen.
It seems the lower the temp, the more wattage (brightness) is required for the display matrix to function; insufficient wattage/heat when the screen is activated, and the matrix collapses. This is why it autobrightness tends causes issues when it provides power below threshold for matrix stability.
Easiest legitimate econimical fix is ordering a replacement screen, if you have reaervations about yiur shop doing it, it's a very easy/cheap/simple process to do yourself and plenty of how to YouTube videos.
okay, I will solve this issue for yall. I have an s5 g900t that had the screen flicker issue and also when temps are cold, the screen would blank out till I warmed the screen. I fixed this issue after a year of having the issue. a temp fix which can damage the device was found by accident when I went to change out a broken rear cam. heating the screen with a heat gun during surgery fixed the issue for a while then the symptoms came back. after much much research and testing, I found the amoled screen was the culprit. I ordered a new screen and replaced it. no more issues. I took the old screen and replaced it to my other s5 which is for testing only and the screen flickered under low light and would not come on when cold. so, if you have a screen that is flickering in low light and/or wont come on during cold, its your screen. replace it and fixed. how long the new screen will last? well 2 years later no problems, yet.
FYI, AMOLED screens are notorious for this issue and the manufacture is well aware.
Hi, I just got the notification that the Android 13 update is ready for my phone. But I'm not really sure if it's worth to go through with the update. I wouldn't want to wait another 6 months for stupid fixes needed. If anyone was brave enough to install it let me know how your experience has been so far. Thanks!
CONFIRMED BUGS FOUND BY USERS AFTER THE UPDATE:
Screen flickering when using auto refresh rate. The screen quickly changes between 120hz and lower causing flickering especially on darker tones (from grey to black). This is almost certain to happen, be ready if you choose to go through with the update!
Increased contrast. Screen constrast has been increased requiring increased brightness for outdoor visibility. Poor viewing performance in bright day light and overall darker hues at lower brightness levels
Charging issues. Phones are not charging correctly when turned on, constantly disconnecting. Charging when the phone is off is the only solution. Wireless charging is also affected and unusable due to overheating that stops the phone from chaeging
Moto Secure folder locked. Moto Secure folders cause the phone to crash and can't be unlocked anymore. Do not use Moto Secure folders to avoid data loss!
Ready For broken. If you try to connect your smartphone to the TV no output is displayed
HDR video playback is broken. When trying to play back HDR video from any app it shows as SDR. No brightness increase as it was in Android 12.
POSSIBLE ISSUES:
Overall performance degradation. Some users are experiencing slow downs and an increased heat output from the device
Audio playback not working. Some users are reporting audio not working after boot. Startup sound works as usual
Increased battery consumption
Connectivity issues might appear during calls or mobile data usage. Reports are not clear about specific conditions in which these issue appears
Screen flashes white when waking the device through the fingerprint reader
Fingerprint reader breaks and might show up as not working in the built in diagnostic software
MISSING FEATURES AFTER THE UPDATE:
Dolby app lost the custom EQ setting
WORKAROUNDS:
A device reset might get rid of most of the issues, beside the flashing screen when using auto refresh rate
To fix the auto refresh rate it is possible to lower the maximum refresh rate from 120Hz to 90Hz. Thanks to @mansell68 for posting it in the thread. Download the app https://play.google.com/store/apps/details?id=by4a.setedit22 and change the parameter "peak_refresh_value" to 90. This will solve the issue for now and let the phone switch between 60 and 90Hz correctly.
Read here.
My friend have the edge 30 pro, after update he had the same issue.
I told him to completely reset the phone after update, but he didn't do it.
giacomowrc said:
Read here.
My friend have the edge 30 pro, after update he had the same issue.
I told him to completely reset the phone after update, but he didn't do it.
Click to expand...
Click to collapse
I update my edge about 2 days ago and this is the only issue that i found with, just like says on Lenovo's forums I set the refresh rate on 60hz for the moment until we get an update.
@giacomowrc thank you very much for reporting this issue! I knew there would be something wrong with the update. Motorola just doesn't care anymore.
@iOrizon thank you a lot too for reporting back on the issue. So there's no amount of resetting it to factory that would fix this issue?
@MeltingSnowman tbh this issue doesn't affect me so much so I prefer to wait for a fix instead of reset my phone. There is no a mayor issue that force me to do that, for me at least, and in general I think that is a solid update.
I update it yesterday.
Everything is perfect, no issues, 144hz and automatic refresh working.
Very Stanley and fluid.
With all turner on on the night ONLY consumes 6% of battery on 12 hours.
Great job from Motorola.
Waiting for official a13 update.
@giacomowrc @iOrizon @almmpt you might be having two different releases? The one is asking me to update to is T1SH33.35-23-20. Also I think I got one of the first batch of units since I got it soon after launch. So I might be more affected in case they different hardware revisions that act differently depending on the software.
Also 6% on a 12h night is a bit much to be honest. I wish they addressed the incorrect scheduling that kills this phone's battery but doesn't seem to be the case.
MeltingSnowman said:
@giacomowrc @iOrizon @almmpt you might be having two different releases? The one is asking me to update to is T1SH33.35-23-20. Also I think I got one of the first batch of units since I got it soon after launch. So I might be more affected in case they different hardware revisions that act differently depending on the software.
Also 6% on a 12h night is a bit much to be honest. I wish they addressed the incorrect scheduling that kills this phone's battery but doesn't seem to be the case.
Click to expand...
Click to collapse
I have This.
With bluetooth, WiFi, and paired with Samsung Smartwatch 5 Pro with all sensors enabled.
100% imperial.
I have the Chinese variant and we still haven't received android 13
almmpt said:
I have This.
With bluetooth, WiFi, and paired with Samsung Smartwatch 5 Pro with all sensors enabled.
100% imperial.
Click to expand...
Click to collapse
The wifi and bluetooth pairing with the smartwatch might explain the battery drain, makes sense.
Thanks for the screenshot. But I'm seeing that your play store security updates are stuck to last year and the security patches for the OS are from february. Do they don't get updated with Android 13?
MeltingSnowman said:
The wifi and bluetooth pairing with the smartwatch might explain the battery drain, makes sense.
Thanks for the screenshot. But I'm seeing that your play store security updates are stuck to last year and the security patches for the OS are from february. Do they don't get updated with Android 13?
Click to expand...
Click to collapse
Hi. The security patch is only from february 2023 on A13.
mansell68 said:
Hi. The security patch is only from february 2023 on A13.
Click to expand...
Click to collapse
Bruh, this is so stupid! So the security patch is basically rolled back one month. This doesn't make sense. Thanks for the insight.
I updated a couple of days ago. I feel like the battery drain increased, but maybe it'll bounce back? I definitely like the split data/wifi buttons in the notification - I like turning off unneeded services.
I loved the side bar in 12 and it's still great, but I definitely don't see a reason to give it a permanent on-screen indicator in 13 (the half-transparent bar near the power button). It makes a visual mess if I'm using something that has a scroll bar. Let us turn it off...
Samug11 said:
I updated a couple of days ago. I feel like the battery drain increased, but maybe it'll bounce back? I definitely like the split data/wifi buttons in the notification - I like turning off unneeded services.
I loved the side bar in 12 and it's still great, but I definitely don't see a reason to give it a permanent on-screen indicator in 13 (the half-transparent bar near the power button). It makes a visual mess if I'm using something that has a scroll bar. Let us turn it off...
Click to expand...
Click to collapse
Thanks a lot for the feedback. I was concerned that they would make a mess of it and it happens to be the case, adding to the screen flickering an increased battery drain.
So there's no option to disable the indicator and keep the double tap on the power button to make that side bar appear? What a bummer...
P.S. if you don't mind me asking you have no screen flickering right? Did you get an early batch of the phone or a later one? I'm trying to figure out if they changed hardware revisions for the display and that's causing the flickering. Also any weird colour shifts appearing at night? Like having a darker tint at low/lowest brightness settings?
MeltingSnowman said:
Thanks a lot for the feedback. I was concerned that they would make a mess of it and it happens to be the case, adding to the screen flickering an increased battery drain.
So there's no option to disable the indicator and keep the double tap on the power button to make that side bar appear? What a bummer...
P.S. if you don't mind me asking you have no screen flickering right? Did you get an early batch of the phone or a later one? I'm trying to figure out if they changed hardware revisions for the display and that's causing the flickering. Also any weird colour shifts appearing at night? Like having a darker tint at low/lowest brightness settings?
Click to expand...
Click to collapse
To be fair I hadn't noticed any screen flickering yet, but I keep the refresh rate at 60 Hz.
Samug11 said:
To be fair I hadn't noticed any screen flickering yet, but I keep the refresh rate at 60 Hz.
Click to expand...
Click to collapse
If you don't mind trying, see if auto refresh is bugged.
MeltingSnowman said:
P.S. if you don't mind me asking you have no screen flickering right? Did you get an early batch of the phone or a later one? I'm trying to figure out if they changed hardware revisions for the display and that's causing the flickering. Also any weird colour shifts appearing at night? Like having a darker tint at low/lowest brightness settings?
Click to expand...
Click to collapse
I got the phone the moment it was available in EU - a little over a year ago. Didn't notice anything extraordinary when it comes to colors.
Will try adaptive refresh rate for a few days.
Samug11 said:
I got the phone the moment it was available in EU - a little over a year ago. Didn't notice anything extraordinary when it comes to colors.
Will try adaptive refresh rate for a few days.
Click to expand...
Click to collapse
Mine's from the same batch.
Thank you for being so helpful, I really appreciate it. I can link you the Lenovo forum's thread where people are reporting the issue, if you happen to experience it aswell.
Finally arrived in India. Downloading now and will update on my experience soon