Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
G4m3rHead said:
Hello
I'm wondering just how durable an E3D is, namely the touch sensors inside it.
Recently I dropped the phone twice on a hard surface, and started noticing strange behaviours, firstly with the touch functions and secondly with the phone always freezing up.
Not always, but sometimes when typeing, it's just a mess, the capitalizer writes a letter, multi letter feature is inaccessible, basically none of the characters work like they were ment to. The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Sometimes I can't unlock the phone because the ring moves 3 times shorter of a distance, opposed to when its working properly, and if so you can forget about dragging icons into the circle to answer a call, it just won't go in all the way.
Oh and the freezes, completely, none of the touch sensitive buttons or the screen responds, sometimes the screen is the only responsive part while the buttons are completely dead, a lock/unlock is needed to fix it short term, also the buttons led go out, becoming none responsive, sometimes the led is off, yet I still get a vibrational feedback (Have it enabled) So all these irregularities are new, it never happened before dropping the phone! The only touch sensitive related issue I had before, from time to time, was the unlock pattern gesture not tracing, instead of sticking to the first circle I begin at, it moves to the next I drag my finger over. (also fixable by relock/unlocking)
During this post the keyboard wasn't acting up thankfully, but its getting more and more irritating to lock and unlock the phone while typing a message to someone.
First I was suspecting a virus, or low memory causing this behaviour, but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Any idea how sensitive the components are if subject to repeated shock from a distance of 1.5m or 5ft?
What are my options here if the irregularities persist?
Click to expand...
Click to collapse
Don't know how durable it is...but I too face the unlock pattern issue sometimes, IMO it is a software issue .. Also if you take too much time to draw the pattern the screen goes off (even if you keep your fingers touched)......
The only solution thus far is to lock and unlock the phone, which fixes the keyboard and the touch functionality.
Click to expand...
Click to collapse
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Recently I dropped the phone twice on a hard surface,
Click to expand...
Click to collapse
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
First I was suspecting a virus
Click to expand...
Click to collapse
There are no android viruses.
but after thoroughly cleaning the phone and acquiring more memory (by closing apps) I was still having the problem.
Click to expand...
Click to collapse
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Dropping your phone will usually cause hardware problems. Get a case or don't drop the phone anymore.
There are no android viruses.
DON'T use task killers or force close apps, that only makes things worse, and is probably what is causing your problem.
Click to expand...
Click to collapse
Well when app's foreclose there isn't much to do but close them ?
The task killer, well, I don't really use it much, I just have it, its called eRay..
Sent from my HTC EVO 3D X515m using XDA
sitlet said:
If a reboot fixes the problem, then it's not hardware, its a software problem. Do a factory reset.
Click to expand...
Click to collapse
It's not a reboot, just a lock/unlock of the screen/phone..
Sent from my HTC EVO 3D X515m using XDA
What on Earth is a 3vo!? Is it anything like an iphone 4!?
joehunni said:
What on Earth is a 3vo!? Is it anything like am iphone 4!?
Click to expand...
Click to collapse
An 3VO or E3D are abbreviations for the EVO 3D from HTC
Sent from my HTC EVO 3D X515m using XDA
Here's an update on this issue...
I've noticed that the upper left corner is the cause. How?
Well, in landscape mode on my homescreen, trying to pull the notification bar down (then from, the bottom left since were in landscape) will instead (without any animation) try to go to full homescreen view where I see all my 7 homescreen, but it does it in a zoom like feature, where the more I pull it to the side the more it will zoom in until final animation frame is reached LMAO.. I'm actually crying...
The sensor might be off, in that corner of the screen as dropped phone tend to land/hit the corners first...
I should ask an xda dev. to cook me up a "sensor status check" app to check if any of them are functioning incorrectly..
I don't know what more then that I could do?!..
Sent from my HTC EVO 3D X515m using XDA
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
G4m3rHead said:
Hey guys, thought I drop my final verdict on this issue.
As you all (who read this thread) knows, I was having an irritating problem with my E3D, namely the touch functionality of the screen was messed up, but only in a certain area, where I thought the sensors got discalibrated from the drops the Phone went through on hard surfaces.. I have used an app called "Check My Android" and the feature "MultiTouch" to identify the spot on the screen, where if I touched, a daemon took over my phone and started all kinds of wired behaviour such as item triggers on the other side of the screen and freezing, even slow mo zooming of the homescreen, one touch passive zooming of webpages and so forth..
Now with that app, I was certain that everything with it is not in order, but I didn't have the slightest clue on what to do about it. I ran across a comment about the built in utility diagnostics tool code for the Phone while browsing on U2B (YouTube), so by typing "*#*#3424#*#*" (which starts as you enter the lasts star) will basically allow you to test every aspect of functionality of your phone, where i also went for the screen draw test, and found myself strengthening what I already thought was the problem "an area on the screen messing everything else up" as I pressed within this area I found a straight line jump, from the "dead zone" to the bottom middle of the screen, as I was drawing circles, it drew a straight line there as i went over it with my finger every time. Than browsing on after that code's discovery, for "EVO 3D touchscreen problems" I ended up on a video offering similar problems..
Now the breakthrough or rather yet the solution came from that videos second and only comments, saying how "Disabling the ScreenLock of the Phone would fix that problem" and so it did!!! I'm not having any disturbance while typing, flipping pages touching that area or anything out of the ordinary, otherwise the Phone was almost unusable. It let's me to believe its a software miscoading flaw, but it wasn't always like that even though I used the screenlock since day one, so I'm not entirely sure what's up? other than its fixed...
I hope this fix can relieve others just as it did me
And the diagnostics code is also useful.. should be stickyd :]
Sent from my HTC EVO 3D X515m using XDA
Click to expand...
Click to collapse
Never mind that, it was only a temporary fix, as it started doing it again after a while...
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
laie1472 said:
Try calibrating your screen via display settings if you haven't already. Also are you having just touch screen issues or are reboots part of the issue as well ??
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
It's screen issues only, no reboot problems yet..
I have calibrated the G-Sensor several times...
In another post someone replied, that its a grounding issue, and trying that once it did give a result, but then again, I'm not having that, unusable level of the issue I was having, after a hard reset.. so I'm not really sure weather this is a grounding problem, an app caused problem, all I know is that I still get an extra touch input on the screen, when I approach the upper left corner.. with every multi touch app I test..
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
laie1472 said:
Have you tried that app called touch screen booster ??? If not give it a shot. Set the multi touch point settings to two. Then apply then start the service and select run at boot. Then reboot and see if it helps any. Also a way of trouble shooting to find out if it is a rogue app is to Uninstall all of your apps. Then see if you still have the issue.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
G4m3rHead said:
Yes i have, thanks to you, but it was futile. Had no impact what so ever...
It's handed in for repairs, so I'll know what it was soon..
Click to expand...
Click to collapse
Bummer. Well at least you'll get it back fixed.
#Root-Hack_Mod*Always\
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
punkerEVO said:
are you running any of the custom kernels? If I run why kennel besides stock I get the exact same behavior
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
No i have not rooted, i was waiting for the official ICS before i root.
So I'm on the Stock... everything lol
This is my second 3D. The first one stopped responding to touches. Sprint replaced it for $30 even though I bought it from wirefly.
In my own experience, I had the exact same symptoms. Only difference is I didn't even drop my phone. After a few months of owning the phone it started to show the aforementioned symptoms occasionally. Eventually, it just got worse. After a lot of forum searching, google searching, etc, it turned out to be the digitizer that was faulty. I had tried everything from flashing different ROMs, Kernels etc before I was finally able to narrow it down to a hardware issue. The digitizer seems to be an issue for a lot of 3VOs from what I understand.
Luckily I had a friend who replaced the entire front housing of my phone so I wouldn't have to exchange it since I was unlocked on HBOOT 1.40. At the time I was afraid that, had I gotten it replaced, I'd have to deal with Hboot 1.50 and HTC's half ass unlock method. Either way, after that it was like a brand new phone but better cuz I didn't have to redownload apps, etc since the motherboard and software weren't touched at all.
Hope it all works out for ya... G'luck, brothah!
Sent from my PG86100 using XDA
Shame I hadn't seen this thread sooner, I could have saved you a lot of time. I am on my 3rd 3d. Basically any fall which lands on the touchscreen will cause this problem.
What makes it worse, I was rooted with my last phone, and when it happened, I had to unroot before I could take it in for repairs. The touchscreen was so badly damaged with this problem, I could hardly do anything.
TL;DR get a case that will cover the screen and protect it from flat on touchscreen falls.
Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
Siri.nguyen said:
Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
Click to expand...
Click to collapse
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
Xenoism said:
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
Click to expand...
Click to collapse
Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
Siri.nguyen said:
Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
Click to expand...
Click to collapse
That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
Xenoism said:
That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
Click to expand...
Click to collapse
Ok! Thanks you so much. I will make a short video when it happen again.
Siri.nguyen said:
Ok! Thanks you so much. I will make a short video when it happen again.
Click to expand...
Click to collapse
I have a video but i'm new member i can't send link to my post. I will sent to your inbox. tk
Okay, so that anyone else that happens to come to this thread is on board, here is the video that shows his problem:
http://www.youtube.com/watch?v=5xDolJhmDog&feature=youtu.be
As you can see in the app, if the origin of the trail is on the right side of his screen, the swipe is recognized across over to the left without problem...if however the origin is on the left side of the screen, no touch is recognized until he reached the middle of the screen, at which point it becomes recognized.
I am still looking around for a similar problem, but thus far have few ideas. Typically, the screen either is totally unresponsive or momentarily unresponsive...never half and half, and especially with such weird rules. By this, I mean that obviously the left side of the device is capable of recognizing touches, since if he begins at the right side, it does just fine....the only problem is if he originally touches the left side, then it doesn't recognize it.
My guess: it could be a kernel issue.
I would try the following:
Pull battery and reboot. Take out any external SD card.
Back up what important apps or data you have and try a factory reset.
You can also try some the options below:
1. Reflashing the kernel.
2. Try a different kernel if available.
3. Factory reset and full wipe and flash a different ics or cm9 rom to see it the problem persist. You can try to isolate the issue to hardware or firmware.
4. Full reset and flash back to complete stock to see if the problem persists. If you are fully reseted and back on stock eclair or froyo and the problem persists, you may have to open up the device to check all the connections.
sometimes a bad battery may also creates some problems
Now i'm using xerxes custom 2.3.6 gingerbread. It's ok but i don't know why when i use ics. I can use half left screen
Sent from my SGH-T959 using xda premium
I noticed today when i woke up i cannot press the right side of the screen and get any kind of response. It is only about a thumbs with of the right edge but this prevents me from being able to hit send on text messages on the default messaging app and also on go sms as the send buttons are in the same general location. Is my phone just FUBAR or is there some way i can resolve the issue. Have tried power cycling and thats about it. I guess i need to know if this is a software issue or a hardware issue and if there is any way to find out and fix the problem.
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Murasakiii said:
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Click to expand...
Click to collapse
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Ciloteille said:
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Click to expand...
Click to collapse
I don't think I've had an image stuck to my screen yet. I have this problem even if it isn't plugged in, which is really strange. Not sure why it's so unresponsive, takes several tries to unlock/select.
And kudos for being in Portland too! :good:
Have either of you found a consistent way around the problem or a way to resolve it? Also are you running the phone in the base state that you bought it in or is it rooted / unlocked?
I just tested my phone, by opening the browser to google.com (mostly white background), all around the edge of the screen. And I can see feedback animations for all my touches around the edge of the screen. So I don't think there is any problem with the touch digitizer, at least on my phone. Phone is still stock, rooted and TWRP.
I have touch animation when I touch the bottom right corner on the lockscreen, but it doesn't always drag/ripple out. Sometimes it acts like I've pulled my finger off so I have to do it again.
Rooted, unlocked, stock.
After touch responsiveness got increasingly worse i contacted AT&T and they are sending me a free replacement since these issues seem to be covered under the one year warranty. Just throwing that out there in case anyone else gets as frustrated with the problem as I have and cant find a permanent fix.
I can confirm that I am having very similar problems... it is getting worse.
I am stock rooted and unlocked.
It is getting harder and harder to press things, fling actions (like scrolling through a list) hardly move a thing.
I just installed a multitouch visualizer and whenever I have 2 fingers on the screen and then go to cross them (start with fingers in opposite corners, move one up and the other down until they pass each other in the middle) it actually loses both fingers and then sometimes only one pops up again on the screen.
Can anybody try an app like this Play Store Link.
I've had similar results with 2 other multitouch testers.
Is it my phone, or everybody's?
----EDIT-----
Figured I would install the Base ROM (7.0>7.3) because either it was a software issue and maybe the ROM would fix it, of it was a hardware issue (I really didn't think it should be acting like that) and I would try to get it replaced.
The Base ROM fixed my issue (for now, fingers crossed).
Now using a multitouch visualizer, the contact points are always seen, even when the fingers cross.
Don't know what caused it, but it was software (at least for me).
----EDIT----
Just plugged in the charger again... now the touchscreen is acting strange again... this phone does strange things when plugged in...
My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
ErrorCode680 said:
My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
Click to expand...
Click to collapse
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
barry_ said:
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
Click to expand...
Click to collapse
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
ErrorCode680 said:
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
Click to expand...
Click to collapse
#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
barry_ said:
#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
Click to expand...
Click to collapse
That's unfortunate, but at least I know that's what's wrong. Thanks for your help!