Case cracking - Honor 7 Q&A, Help & Troubleshooting

Does anyone experience something like (I don't really know how to name it) case squeeking or cracking while pushing it a little harder? Only in one place, near the speaker, left down corner.

Same for me, been so from the first day.
Skickat från min PLK-L01 via Tapatalk

Did you do something about it? I mean is it something that can harm the phone in some time?

I've just checked and noticed something like that. When I press harder my phone body in left corner near to speaker it sounds "crack crack". I'm going to send an email to the service
Wysłane z mojego PLK-L01 przy użyciu Tapatalka

On my 64gb version as well. Id say it exists on all Honor 7 phones. Im not too bothered though.

No issue on mine... How hard are you pushing?

Well, i grabb bottom of the phone between thumb and pointing finger and just press. Not hard. And then it cracks
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Related

[Q] strange home screen behaviour in JB.....

Anyone else notice that sometimes you can touch left or right side of the screen to move to then next screen, as it should be, yet sometimes i cant and have to swipe to get to the next screen? very odd
I have the same problem
Wysyłane z mojego Transformer Prime TF201 za pomocą Tapatalk 2

Gear S died after ~2 minutes at the pool

I went at the pool with my Gear S to test if IP67 works fine. Unfortunately after 1-2 minutes under water (but not constantly) watch simply died. Water was under SIM flap and was also in speaker hole. I put it in rice and it's dry now but it's completly dead... Is there any way to fix it or should I use my warranty (I hope they will accept it anyway)?
kamieniarz said:
I went at the pool with my Gear S to test if IP67 works fine. Unfortunately after 1-2 minutes under water (but not constantly) watch simply died. Water was under SIM flap and was also in speaker hole. I put it in rice and it's dry now but it's completly dead... Is there any way to fix it or should I use my warranty (I hope they will accept it anyway)?
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mod edit
Anything rated at only 1m depth is clearly not really waterproof (splash proof maybe). Just standing straight in chest deep water would put it below 1m!
esseff said:
mod edit
Anything rated at only 1m depth is clearly not really waterproof (splash proof maybe). Just standing straight in chest deep water would put it below 1m!
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That's not what I did. Don't you know how swimming looks like? -.-
Anyway I asked you a quesion so your opinion here is unnecessary.
kamieniarz said:
That's not what I did. Don't you know how swimming looks like? -.-
Anyway I asked you a quesion so your opinion here is unnecessary.
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Don't say them what happened, they will give you another ^^
kamieniarz said:
That's not what I did. Don't you know how swimming looks like? -.-
Anyway I asked you a quesion so your opinion here is unnecessary.
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Honestly you don't need to act like that though.
Agreed with the other posters, be nice.
IP67 could withstand a shower, maybe.... I wouldnt have worn in it the pool, I even take it off in the shower. Just because it states a weather rating, doesnt mean I want to test just how weather proof it is. That being said, I would try to get it covered under warranty. The rice thing is a myth, yes it will get some moisture out but the short circuit already happened.
Good luck!
I shower and bathe with my watch specifically so I can take calls. Its ultra liberating I haven't had an issue with water leak. I was considering swimming with it but I guess now I will not do that.
Not supposed to be exposed to chemicals similar to a pool. This is tested with plain water...not pool nor salt water.
i hope it is sweat resistant as can be considered salted water
kamieniarz said:
That's not what I did. Don't you know how swimming looks like? -.-
Anyway I asked you a quesion so your opinion here is unnecessary.
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.
That's a bit of a rude reply.
.
gnmmarechal said:
Honestly you don't need to act like that though.
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apprentice said:
.
That's a bit of a rude reply.
.
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At least my post wasn't moderated so please stop complaining about my response
Wysłane z mojego SM-G900F przy użyciu Tapatalka
kamieniarz said:
At least my post wasn't moderated so please stop complaining about my response
Wysłane z mojego SM-G900F przy użyciu Tapatalka
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Click to collapse
With an attitude like that you won't get far in these communities. You probably haven't bothered to read the rules. But to make it clear: If you want help from people you have to be polite.
apprentice said:
With an attitude like that you won't get far in these communities. I see you are a junior member and you probably haven't bothered to read the rules. But to make it clear: If you want help from people you have to be polite.
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Click to collapse
I'm not a junior and it's obvious for me that I won't be polite to anyone who call me stupid.
Stay on topic pls
Wysłane z mojego SM-G900F przy użyciu Tapatalka
kamieniarz said:
I'm not a junior and it's obvious for me that I won't be polite to anyone who call me stupid.
Stay on topic pls
Wysłane z mojego SM-G900F przy użyciu Tapatalka
Click to expand...
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I came here to see if I could give you a suggestion to solve your problem.
Oh well.
apprentice said:
I came here to see if I could give you a suggestion to solve your problem.
Oh well.
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Click to collapse
Any solution then?
PS quote from warranty
EXCEPTIONS
c) Damages caused by lightning, water, (...), dust or extreme thermal (...).
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Isn't that ridiculous? What should I do with this fact?
kamieniarz said:
Any solution then?
PS quote from warranty
Isn't that ridiculous? What should I do with this fact?
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Go back to your vendor and try to exchange under warranty or you can try direct with Samsung here: http://www.samsung.com/us/support/service/request
The worst they can say is that its not covered.
The excerpt from the warranty is in fact NOT ridiculous. The watch is marketed and advertised as IP67 which implies "temporary" protection against immersion in water from 15cm to 1m. That weather rating as set forth by the IEC states that the object in questions is "immersed in water under defined conditions of pressure and time" . The test are performed in non moving water, just water, this does not include corrosives such as salt or chlorine. Now theres a whole long explanation regarding hydrostatic pressure and the density of water at whatever temperature your pool water was at the time, how that pressure can change by moving around in the water and how it can all vary depending on what end of the pool you jumped into, how loose the watch was on your wrist, the angle and speed at which you hit the water and the curvature of the earth ( do you know what swimming looks like? ).
Honestly wheres Sheldon when you need him?
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There is no DIY fix for it, its too new, nobody is selling spare parts, if they were the cost wouldn't justify it anyways.
Long story short, the watch was not meant to go swimming. Im sorry that this happened to you and I'm sure it will serve as a warning to everyone else who thought about going for a swim with their watch. Im sure whomever reads this post will stop and remove their watch before the next time they jump into a pool, I know I will.
Go back to the vendor and try to get it exchanged under warranty, if that fails then try Samsung.
This is the final answer, no clever retort or thank you's needed. Im not being a smart alec, I just happen to work in an industry that involves surveillance equipment for some weird applications and I deal with IP weather ratings and water submersion a very good amount of time almost to the point where its annoying.
Good luck , please keep us updated on how the warranty exchange goes if you so choose to go that route.
cipherswitch said:
(...)
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Thank you so much for your response. I'll do as you said
Wysłane z mojego SM-G900F przy użyciu Tapatalka
Good news! Samsung gaved me new device thanks to my warranty
Wysłane z mojego SM-G900F przy użyciu Tapatalka
kamieniarz said:
Good news! Samsung gaved me new device thanks to my warranty
Wysłane z mojego SM-G900F przy użyciu Tapatalka
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Click to collapse
My gear 2 and galaxy s5 has resisted without any problem swimming in the mediteranean sea last summer.
I made some very nice underwater movies. No problems at all. IP 67 it's plain and clear: 1m/30 minutes ( maximum values). Any certification has more "safe" zone . Probably nothing happend to your watch even at 2 m for a few seconds/minutes BUT FOR THAT ALL THE FLAPS SHOULD BE CLOSED WELL. I never had a problem with S5, gear 2, gear S, lg watch r, xperia z1 or xperia z ultra but I always chech twice before getting near water.
BTW. In your case it seems that your watch was defective from manufacturer's faults that's why they exchanged under warranty.
Good luck next time and verify twice your flaps.

Screen distortion when pressed - Normal?

Just got a nexus 9 tablet. I noticed on first boot, when I pressed on the screen, the LCD would distort a bit. Doesn't seem very noticeable on light backgrounds, but on a dark background (like when the tablet is booting) it is super obvious. Do other people have this as well? I have attached a video of the problem.
Nexus 9 Screen Problem Dropbox
I didnt see it on mine but i know that with iPad Air 2 its common problem because tablet is so thin and if you press finger stronger on back cover screen will have disortions
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does back panel vibrates while playing music/videos?

Hi there. Someone said that back panel vibrates while playing music/videos. Everyone has this problem?
How hard it vibrates? (If I use a case vibrates are still feeling? I was looking foreard to also buy a case from sony for xx)
Mine does vibrate. I think thats because of the quite Strong Dual Speakers. In my case its Not anoying at All. I use a case from Roxfit which dampens the Vibration quite good.
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Outline of the fingerprint scamner on the AOD

It would be nice if there would be an option to set the outline of the fingerprint permanently on the AOD to know where to put the finger even with the screen off because it's a weak solution to first wake up the display and then put your finger on it. Any one has a solution ? Sorry for my bad English I'm from Poland
Wysłane z mojego SM-G973F przy użyciu Tapatalka
There's an option close to what you're asking for, but it's not quite permanent. Go into settings and into fingerprints. There's an option called "Show icon when screen is off". This makes the finger guide appear on the AOD also but it won't stay permanently. But you should check it out nonetheless.
I have this but still u need to do 2 taps to perfectly fit the scanner there should be an option to turn this on permanently like f.e. clock
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it will probably come with AOD update.
This would most certaintly create screen-in, right??
JoeFCaputo113 said:
This would most certaintly create screen-in, right??
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Yup! It would definitely cause screen burn-in. The AOD clock actually can move around a bit (even if it's very subtle), but you wouldn't want the icon of the fingerprint sensor to do that as it would defeat the purpose of lining up with the sensor
The guiding circle could move a few pixels to the sides and we wouldn't notice, we are not that exact when placing the finger, I believe something like the previous S lines had for the force touch button on the AOD would be great.
What about a lock screen wallpaper?
Devhux said:
Yup! It would definitely cause screen burn-in. The AOD clock actually can move around a bit (even if it's very subtle), but you wouldn't want the icon of the fingerprint sensor to do that as it would defeat the purpose of lining up with the sensor
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This is exactly what I was thinking as well. Tbh, once you get used to the placement after a few weeks we won't even need any indication of where the fingerprint sensor is.
Yeah. I think we all have to be patient with this phone. Like the iPhone X, it marks a fairly significant change overall for a Samsung device, and it'll take some getting used to. Remember all the reports of how bad Face ID was working on launch?
Nafrota said:
The guiding circle could move a few pixels to the sides and we wouldn't notice, we are not that exact when placing the finger, I believe something like the previous S lines had for the force touch button on the AOD would be great.
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The circle doesn't have to move at all. It could just grow bigger or smaller as long as the center of the circle is the center of the FPS.
JoeFCaputo113 said:
This would most certaintly create screen-in, right??
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i could just be like a small dot or circle that stays where the center of the sensor is. then it can move around slightly like the clock and date do to prevent burn in but still be always somewhat in the center of the fp sensor.

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