Has anyone else experienced the V10 freezing on a single frame while watching YouTube videos? That's the first thing I noticed when I got my phone and thought it was just the video I was watching but now after a week watching a YouTube video is hit or miss for me. Has anyone else experienced this? I'm on AT&T version.
That same thing happens to me, I have to change it to 1080P and rewind a few seconds so it'll play smoothly.
I saw the issue brought up in another thread this morning and decided to test it out as I've mainly been watching in 1080p. Tried a couple movie trailers and random videos and these are my results. If it was 1440p but wasn't taking up the whole screen (black bars) then it never froze. Same resolution but full screen it froze 70 percent of the time. It would usually stutter a couple seconds before freezing completely but once stuck the only way to unfreeze would be to rewind or fast forward a bit..but then a few seconds later it would freeze again. I did notice something else too. Anything titled 4k, but was being played at 1440p obviously, froze 100 percent of the time. The only time it never froze like I said was when it was 1440 with black bars. Specifically a scene from the movie troy.
Side note...troy is a badass movie if you haven't seen it.
Hopefully an update pushed by YouTube or carrier adresses this issue. Its not extremely important to me as it's always bothersome to constantly have to change YouTube's resolution to 1440p but for the simple sake of unintended problems being fixed, I hope it's soon.
Yup you're spot on I was checking out Max Lee and MKBHD videos and wondered why they froze. 1440p is what freezes the playback ugh.
youtube lag
i hope you guys could help. but i have noticed that my youtube app has been lagging. when watching a video and trying to minimize the one im watching. the animation is really laggy, same goes with my playstore. i consider it a lag because i have an outdated lg g3 dual lte with regards to its software but an updated youtube and llaystore, and everything on the g3 is real smooth and fine i hope you guys can help it really bugs me.
Same here. (Heres my comment from another forum) I noticed my T mobile Lg V10 playing videos really choppy when I tested it alongside my brother's Lg G3, and said videos would freeze up totally with about 75% of the ones I'd test set at 1440p resolution. The vids that played were stuttering noticeably. The G3 handled all 8 to 10 videos I tested at 1440p with absolutely no problems , with a smoother frame rate as well. After much research I decided it's gotta be a very odd GPU issue /bug and I should attempt to return/exchange it before my 2 week return window passed. When I went in store to comeplete the process I decided to test the display model Lg V10, which was right next to the G4. So I tested them both simultaneously, and it too had the same video freezing issue at 1440p and played videos lackluster in comparison to the G4 which was 1 foot away and performing beautifully! Afterwards I explained and demonstrated the issue to the very condescending employee and store manager/supervisor, which they oddly passed off as a data signal issue or bug with the youtube app ,along with a couple other nonsensical excuses my brain couldn't even process at the time. Long story short, after nearly getting into a heated verbal dispute they refused to waive the $50 restocking fee for a replacement (I was planning on playing it safe and just get the G4) they said the phone ,"operates fine" and that their own G4,s and Galaxy Note's do the same thing sometimes. Mhm...right. I refused to pay 50 extra bucks to switch devices due to an obvious GPU defect that effects a noticeable percentage of V10 owners (just search forums like this and it's obvious). I decided to take the temporary loss and stick with this phone until the earliest moment I can use my jump on demand and get my 1st choice the G4.
Senor M said:
Same here. (Heres my comment from another forum) I noticed my T mobile Lg V10 playing videos really choppy when I tested it alongside my brother's Lg G3, and said videos would freeze up totally with about 75% of the ones I'd test set at 1440p resolution. The vids that played were stuttering noticeably. The G3 handled all 8 to 10 videos I tested at 1440p with absolutely no problems , with a smoother frame rate as well. After much research I decided it's gotta be a very odd GPU issue /bug and I should attempt to return/exchange it before my 2 week return window passed. When I went in store to comeplete the process I decided to test the display model Lg V10, which was right next to the G4. So I tested them both simultaneously, and it too had the same video freezing issue at 1440p and played videos lackluster in comparison to the G4 which was 1 foot away and performing beautifully! Afterwards I explained and demonstrated the issue to the very condescending employee and store manager/supervisor, which they oddly passed off as a data signal issue or bug with the youtube app ,along with a couple other nonsensical excuses my brain couldn't even process at the time. Long story short, after nearly getting into a heated verbal dispute they refused to waive the $50 restocking fee for a replacement (I was planning on playing it safe and just get the G4) they said the phone ,"operates fine" and that their own G4,s and Galaxy Note's do the same thing sometimes. Mhm...right. I refused to pay 50 extra bucks to switch devices due to an obvious GPU defect that effects a noticeable percentage of V10 owners (just search forums like this and it's obvious). I decided to take the temporary loss and stick with this phone until the earliest moment I can use my jump on demand and get my 1st choice the G4.
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So u think it's hardware related and cannot be fixed by a simple update? The thought hadn't even crossed my mind to return it as I imagine a software update of some sort would fix it.
Abominabel said:
So u think it's hardware related and cannot be fixed by a simple update? The thought hadn't even crossed my mind to return it as I imagine a software update of some sort would fix it.
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Click to collapse
That's a possibility but there's no guarantee. That's why people who experience these annoying video playback issues should explain it to LG and their carrier asap ,as I have. This phone has the specs and screen to play 1440p with no problems, so perhaps a software update would fix the issue. Hopefully
Senor M said:
Same here. (Heres my comment from another forum) I noticed my T mobile Lg V10 playing videos really choppy when I tested it alongside my brother's Lg G3, and said videos would freeze up totally with about 75% of the ones I'd test set at 1440p resolution. The vids that played were stuttering noticeably. The G3 handled all 8 to 10 videos I tested at 1440p with absolutely no problems , with a smoother frame rate as well. After much research I decided it's gotta be a very odd GPU issue /bug and I should attempt to return/exchange it before my 2 week return window passed. When I went in store to comeplete the process I decided to test the display model Lg V10, which was right next to the G4. So I tested them both simultaneously, and it too had the same video freezing issue at 1440p and played videos lackluster in comparison to the G4 which was 1 foot away and performing beautifully! Afterwards I explained and demonstrated the issue to the very condescending employee and store manager/supervisor, which they oddly passed off as a data signal issue or bug with the youtube app ,along with a couple other nonsensical excuses my brain couldn't even process at the time. Long story short, after nearly getting into a heated verbal dispute they refused to waive the $50 restocking fee for a replacement (I was planning on playing it safe and just get the G4) they said the phone ,"operates fine" and that their own G4,s and Galaxy Note's do the same thing sometimes. Mhm...right. I refused to pay 50 extra bucks to switch devices due to an obvious GPU defect that effects a noticeable percentage of V10 owners (just search forums like this and it's obvious). I decided to take the temporary loss and stick with this phone until the earliest moment I can use my jump on demand and get my 1st choice the G4.
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Click to collapse
thank you so much and for clearing that out. It really bothers me, to think that the LG V10 has 4GB of RAM and has one of the latest, if not the latest gpu but experiences these types of issue. Even the simplest animations on The latest Play Store when going from one tab to another ,the animation stutters a lot. And im pretty sure you guys can notice to that when you minimize the window while youre watching on youtube the animation stuttees to and the back ground kind of blinks while pulling the window down. I have noticed all of these issues because when comapring it to the G3, the V10 really is not behaving well. And another issue i have noticed is when i downloaded the game GT Racing 2, graphics cant be raised to the optimal and but with the G3 the game enables the graphics you would expect from these kinds of GPU. in short the graphics it offers to me even at maximum is what you would see om mediatek processors. And i do believe these goes with all the V10 and not an isolated case and that SUCKS!
I don't normally watch YouTube in 4k as to me it is a waste bandwidth on a 5.7 inch screen... but I digress...
I just went and watched the Batman vs. Superman trailer in 4k and, other than having to switch to WiFi because T-Mo where I am couldn't keep up, it played smoothly through for the 2+ minutes with no hitching or freezing... do you have a link to what video you played that caused the issue?
As far as gaming goes... the G3's SD801 has the Adreno 330 vs the V10 with the Adreno 418 in the SD808... not the 430 in the 810. They are not the same class of GPU and even though they have the same 128 ALU count, there are other features that still allow the 330 to beat the 418 in numerous benchmarks.
The V10 is marketed as a premium build quality photo/video/media device, not a hard core gaming flagship.
I see no issues in the Play Store either... which animations are you speaking of? I see slight hitching when you out run the cached content when vertical scrolling fast, and it has to grab more, but nothing heavy. Everything slides in smoothly the from the bottom when I swipe from paid to free etc...
Davidwavid said:
thank you so much and for clearing that out. It really bothers me, to think that the LG V10 has 4GB of RAM and has one of the latest, if not the latest gpu but experiences these types of issue. Even the simplest animations on The latest Play Store when going from one tab to another ,the animation stutters a lot. And im pretty sure you guys can notice to that when you minimize the window while youre watching on youtube the animation stuttees to and the back ground kind of blinks while pulling the window down. I have noticed all of these issues because when comapring it to the G3, the V10 really is not behaving well. And another issue i have noticed is when i downloaded the game GT Racing 2, graphics cant be raised to the optimal and but with the G3 the game enables the graphics you would expect from these kinds of GPU. in short the graphics it offers to me even at maximum is what you would see om mediatek processors. And i do believe these goes with all the V10 and not an isolated case and that SUCKS!
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Click to collapse
You're most welcome! I do notice stuttering after a few weeks owning it when moving from task to task a little more often than I expected with such a new phone. The YouTube video playing though is just not impressive so far. My G2 played 1080p more smooth and my brother's G3 handles up to 1440p beautifully. I compiled a short list of about 8 or 9 videos that display the issue, I thought it may have been an issue with videos with "4k" in the title but it also happens with several other vids. Didn't realize I'm not allowed to link them here yet but out of maybe 15 videos I tested ,at least 8 froze up seconds into playing while the audio continues . All in all it flat out should NOT be playing vids less impressively than 1 or 2 yr old phones hopefully they get enough emails that'll prompt them to rectify this issue.
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
debugger919 said:
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
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Hah! Yup, 1:00 right on the nuts... odd.
debugger919 said:
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
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Yup. Add that one to the list that freezes for me too. I'm starting to get really annoyed.
Mine freezes too on that video, but I just find it hard to care. Not saying no one should care, but it's not a dead/life thing.
I was testing my sd card that arrived today and noticed my read speed was severely lower than the advertised 90mb/s. I'm talking less than 20. Then it dawned on me that I had chosen to encrypt the card upon insertion so I removed the encryption which caused the speed to go up to 85.
My question is, could encryption be causing the performance hit? Are any of you experiencing the freezing encrypted as well?
Not sure how it could...just a thought.
debugger919 said:
my att V10 freezes at 1 minute every time playing this video in 1440p
http://youtu.be/AI1N7oelEW0
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My Verizon V10 also froze, not at exactly 1 min, but about 40 seconds or so later. So next I watched another 1440p from the same poster, similar issues. Then I watched another 1440p from another source.....no issues. Since the video in question was posted 2 years ago it had plenty of comments, so I took a quick look, and noted that at least one person had similar issues viewing the videos on a laptop with a AMD processor.
I also noticed that on my laptop the video quality 2160p can be selected, not just 1440p which is all the youtube app on the V10 is allowing. Maybe there is a encoding difference or the youtube app that causes issues? What got me thinking it could be app related is looking for a faster browser than Chrome. Dolphin is so much faster..... Instead of youtube app content, maybe try some of the video samples from somewhere that streams 4k using/thru HTML5? I tried a couple of sites with no problem, looked like 4k, but the players didn't give me stats on the actual playback quality.
Senor M said:
You're most welcome! I do notice stuttering after a few weeks owning it when moving from task to task a little more often than I expected with such a new phone. The YouTube video playing though is just not impressive so far. My G2 played 1080p more smooth and my brother's G3 handles up to 1440p beautifully. I compiled a short list of about 8 or 9 videos that display the issue, I thought it may have been an issue with videos with "4k" in the title but it also happens with several other vids. Didn't realize I'm not allowed to link them here yet but out of maybe 15 videos I tested ,at least 8 froze up seconds into playing while the audio continues . All in all it flat out should NOT be playing vids less impressively than 1 or 2 yr old phones hopefully they get enough emails that'll prompt them to rectify this issue.
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Click to collapse
thanks again and i really hope they do something about it. i just cant accept the fact that its the latest flagship of LG, and it fails to impress a lot of the owners and when comparing it as you have said it , to a 2 year old phone , it kind of is inferior to it in some aspects. considering youtube is not that complicated. And ive also noticed that the youtube app crashes frequently. i dont know if it happens to you but it happens to me. and to some other apps too, with me just scrolling down the page. ???
My v10 (att) has no issues with animations, but consistently freezes on 1440p. However, using Google Chrome and the HTML5 player, 1440p runs just fine. Odd.
Nope. I take it back. It can do 60fps in Chrome, which it can't do in the YouTube app. Video flat out crashes trying to do 1440p in Chrome.
Sent from my LG-H900 using Tapatalk
---------- Post added at 11:32 PM ---------- Previous post was at 11:16 PM ----------
Something is seriously wrong here. I went to go record chrome crashing at 1440p. Which it did, then I opened YouTube and tried to do it there. Oddly enough, with my recording software running, it didn't crash. As soon as I finished recording I tried again and sure enough it crashed right at 1 minute. I say it's a software bug. Lets just wait till marshmallow. I used "Rec." to record. Will upload later
Sent from my LG-H900 using Tapatalk
Well my v10 stutters on 1080 where my wife's does just fine. But as far as gaming my phone blazes just as my note 4 did no issues at all. Just with the youtube app it freezes. But watching them through the browser no issue only happens with youtube app for my phone
---------- Post added at 08:45 PM ---------- Previous post was at 08:36 PM ----------
It is only on youtube I can watch 2k videos from sd and 1080 on other video apps
---------- Post added at 08:46 PM ---------- Previous post was at 08:45 PM ----------
There have been updated pushed to AT&T from what I have heard that fixed the fingerprint, youtube as well as a few other issues.
Related
Hi, I'm trying to connect my phone with the HDMI cable i've got in box with my full hd tv.
Everything seems to work great - except it seems that my phone slows down noticably - in games, ui responsiveness, everything - i take it may be because outputs 1080p signal to the tv and tries to upscale it?
Did anyone notice that ui responsiveness is not that smooth when the phone is connected to their tv? I was thinking there might be a way to output 720p signal to the tv instead ?
Anyone else experienced this?
It connects at 720p by default.
Ive had it connected to my Monitor at 1080 and 720 and the phone still runs great at either resolution
Can you configure how it connects ? my tv reports 1080 resolution when i plug it in.
And i have like 1/3rd of performance - especially if i try to run any game like cut the rope.
yaeh , just tested again, connects as 1080p and when its connected even scrolling of options or bringing up top dropdown bar is not fluid anymore.
What verson of firmware do you use ? Mine is 6.0.A.3.62.
Ive tried to change the "output quality" setting, but it doesnt seem to do anything in my case. I can only set scaling of phone screen on tb 80%-100% regulation.
Ok, so i've found a "scientific" measurable way to test.
In quadrant (free test in market) i get following results:
Without tv plugged in: ~3100, flyby in room with stairs 30-50 fps
With TV plugged in: ~2700, flyby in room with stairs 20-25 fps so only 50% of what i get normally and it has visible frame skip
Can someone check that on your phone and post your results?
I will give it a try as well when I am done with battery test.
ergo14 said:
Ok, so i've found a "scientific" measurable way to test.
In quadrant (free test in market) i get following results:
Without tv plugged in: ~3100, flyby in room with stairs 30-50 fps
With TV plugged in: ~2700, flyby in room with stairs 20-25 fps so only 50% of what i get normally and it has visible frame skip
Can someone check that on your phone and post your results?
Click to expand...
Click to collapse
Mine was:
Without tv plugged in: 32-42fps score: 3183
With tv plugged in: 23-26fps score: 2876
Hmmm...
ok so we do have a problem then, since your results confirm mine ....
Now i only hope this is some kind of firmware/driver issue,
Games are completly unplayable (at least for me) when phone is plugged to tv, even simple ones like Canabalt from humblebundle ....
Would be good if someone with firmware different than .62 could post their results.
Quick test with Angry Birds:
http://www.youtube.com/watch?v=auksuKwrGsE
Still on .67
Yup, I can easly see 0.5s delayed response to your finger on the movie.
Ok, any ideas what now? I'm trying to contact Sony support but so far no luck.
This is completly unacceptable for such expensive phone.
So this 0.5sec delay is what's bothering you?
Bothering? this renders this phone useless for any other gaming except things like angry birds where you dont have to react on time - besides some other games like canabalt (where you have constantly scrolling fast screen) lag and drop frames like crazy - totaly unusable. Even "cut the rope" where you need to be precise is non-playable.
http://www.youtube.com/watch?v=czrSoosZsMg
Check out this video on Xperia Arc S - in the end they run Angry Birds Rio and there is no problem like this present.
I also think that running "ubuntu for android" and using is would be a very bad experience with this kind of issues
So yeah... im pretty bothered overall with delay and 50% framedrop.
Got response from sony support that they got notified about an issue and there will be be a firmware update in next 10 days that i hope might correct the issue.
Dziękujemy za kontakt z pomocą techniczną Sony Ericsson.
W odpowiedzi na zapytanie pragniemy Pana poinformować, iż Pańskie uwagi zostaną przekazane do odpowiedniej komórki operacyjnej i uwzględnione w najbliższej aktualizacji, która pojawi się na przełomie marca i kwietnia.
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Click to collapse
In my case ! Since i also see this problem, I solve the problem buy not using "TV launcher" I use task manger and i kill this app and i can say that fair improve
but every phone have diffrent app installed other app my influence that as well
I got only 4 screen of apps so not alot!!!
So dont blame me if does not help
BTW
i got hdmi control setting unticked as well
ergo14 said:
Bothering? this renders this phone useless for any other gaming except things like angry birds where you dont have to react on time
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Click to collapse
I have to admit, that's a good point. I haven't looked at this from this point of view. Now we have to wait for fix, or maybe there is a way to make it work properly.
Yeah, its interesting to me, that the video of Xperia Arc S i've posted above seems to indicate that the phone doesnt have any issues when connected to tv. So im hoping its something easly fixable with software.
I have uploaded new, longer version now, icluding Angry Birds, Quadrant and video playback:
Sony Xperia S - HDMI TV-out delay - Angry Birds + Quadrant + Playback
Found another one as well:
http://www.youtube.com/watch?v=m97iy8XEXc4
Awesome work, now it would be great if we could get attention of someone who made custom roms for Xperias - Maybe they would have a better idea whats going on. On posted videos the problem is more visible.
Im not sure if its really "input lag", i would rather blame some kind of rendering problem - input lag is probably a side effect of this.
I don't have mine yet but could it be because the phone's having to render to 2 screens (one at 720 and one at 720/1080)?. Doing this on a pc increases the load on the system even if the screens are cloned - it would be the same on the phones/tablets as well.
From the little testing I did with my Archos 70 before giving up on trying to get it doing HDMI out reliably (wonky £1 adapter at fault maybe) I found that turns the internal screen off and just uses the touch area as a trackpad so as to give maximum performance to the output.
Now the specs of the Archos 70's are a bit poor at best but it does what I want it for - playing music and video while having a nice big 250gb drive. The specs on the latest round of phones should certainly have the power to run 2 screens without issue. However, any resource intensive work (games for example) would degrade performance in such situations.
Are there any similar problems when playing back video?
Maybe try some less intensive games like Robotek or Frozen Bubble?
I would rather say, there is a delay only. When watching above videos, what comes to your mind first? Delay or lag? I would say there is a delay, because picture is rather smooth. So in that case, it would be a matter of changing some settings, rather than phone can't perform running two screens. Arc s can do it, so Xperia S should be even better.
Not having used either handset and with what you've said, I'd say it's more than likely to be a software issue somewhere. Going by Sony's recent behaviour with updates and support little problems like this should be resolved sooner rather than later.
This is what is drawing me to the Xperia for my next handset as HTC seem to just abandon things once something new is out.
Once I get mine I'll hopefully be able to help out a bit more with stock rom problems.
Hello, I just picked up a HTC One X+ and was wondering if my experience is out of the ordinary, as this is the first real smartphone I've ever had. I picked up a Samsung Dart last year when I wanted a cheap smartphone, but needless to say this phone is in a different league. :good: I noticed after playing a handful of HD videos, and even standard-def video in the Chrome browser, that the top of the HOX+, back and display in front, got pretty hot. I was expecting this device to run warm occasionally, as the reviews had warned me [1], but not this hot. I downloaded the Battery Widget app and set about finding out what the problem was.
I was able to get the internal temperature up to 55 C after playing a bunch of 1080p HD videos, all downloaded from the Apple movie trailers website [2], in MX Player, which seems to decode in software most of the time. I think 1080p decoding takes up 2 cores out of the 4, as the load average in Android is usually around 2 when I enable the Show CPU Usage overlay. I then really stressed it by playing more than a dozen 1080p HD videos back to back for 30-40 minutes straight, and got it up to 60 C, as shown in the screenshot. At that point, the top of the phone was pretty damn hot; it wouldn't burn you, but you wouldn't want to put it up to your head for a phone call.
Do all these quad-core smartphones get this hot or is mine possibly defective? I've been looking for other threads that mention overheating, on this phone and others like the GS3 or Note 2, looks like a few people have been able to get their HOX/+ up to the 60s occasionally [3], while other quad-core phones hit high 40s and low 50s max.
This is a very good smartphone otherwise, haven't gotten voice and internet activated yet, but the display is beautiful and the software is very snappy. The audio seems to crackle a bit in podcasts, not sure if it's the speaker or decoding software. Photos are good, not great, and video is average, both don't seem as good as what I've seen from the original Galaxy Note. But these are the handful of blemishes, it's a very good device in most other ways, pleasure to use the display and the nice build fits my hand well.
Should the overheating be a deal-breaker or am I just being too picky with my first real smartphone? The video is important to me: I was planning on using this phone to watch HD video on the go, on that beautiful 720p display. I'm torn, let me know what you think.
I can't post links as a new user, so here they are for copy and pasting:
[1] notebookcheck.net/Review-HTC-One-X-Smartphone.88355.0.html
[2] trailers.apple.com
[3] jayceooi.com/2012/04/24/htc-one-x-overheat-up-to-63-8-%C2%B0c/
At 60.4 C skin will burn... Does the phone continue to run at that temp or does it shutdown? Also, is you phone stock or have you done modifications? I do not believe that to be normal. My phone has gotten hot before but never hot enough to burn. I suggest contacting HTC for their opinion. They would want to know if they have phones in circulation that can actually cause harm when used.
Sent from my HTC One X+ using xda app-developers app
dantegl36 said:
At 60.4 C skin will burn... Does the phone continue to run at that temp or does it shutdown? Also, is you phone stock or have you done modifications? I do not believe that to be normal. My phone has gotten hot before but never hot enough to burn. I suggest contacting HTC for their opinion. They would want to know if they have phones in circulation that can actually cause harm when used.
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Click to collapse
My HOX+ continues to run fine when its status is Overheat, as far as I can tell. I'm running the HTC Sense 4+ Android 4.1.1 that comes with the HOX+, specifically HTC build 1.17.707.1. I have not modified the pre-installed Android software at all, other than adding a few apps. The temperature drops back into the 50s within a minute and back to the baseline mid-30s within 2-3 mins.
Do you run HD videos for half an hour or more at a time? Because if not, I haven't been able to stress my HOX+ that much in any other way that I normally use it, as I don't play heavy 3D games. I have been thinking about trying to stress it with the Nvidia Glowball demo that got it really hot for that guy in the third link I gave, just to see how hot it gets that way.
If anybody else can try the same HD videos and see if they can reproduce, that might help. You can download 1080p HD trailers at davestrailerpage.co.uk (use the procedure linked at the top "Apple Trailer Download Tips" for Apple trailers) and play several of them back to back in MX Player- best in playlist mode with no break between videos, that's what I did to get the temp up that high- to see if you can get the same internal temperature in the Battery Widget app by Elvison, though other apps that report battery temperature may report the same number. Or there's always the Glowball demo.
I don't think the outside of the HOX+ actually reaches 60 C, I think that is an internal temperature, the outside is likely a bit cooler. I was able to hold the top of the phone in my hands after it got that hot. It was uncomfortable and I just wouldn't want to put it up to my ears and face!
I will contact HTC soon and see what they say. It would help if others can independently verify similar behavior.
joakim_one said:
My HOX+ continues to run fine when its status is Overheat, as far as I can tell. I'm running the HTC Sense 4+ Android 4.1.1 that comes with the HOX+, specifically HTC build 1.17.707.1. I have not modified the pre-installed Android software at all, other than adding a few apps. The temperature drops back into the 50s within a minute and back to the baseline mid-30s within 2-3 mins.
Do you run HD videos for half an hour or more at a time? Because if not, I haven't been able to stress my HOX+ that much in any other way that I normally use it, as I don't play heavy 3D games. I have been thinking about trying to stress it with the Nvidia Glowball demo that got it really hot for that guy in the third link I gave, just to see how hot it gets that way.
If anybody else can try the same HD videos and see if they can reproduce, that might help. You can download 1080p HD trailers at davestrailerpage.co.uk (use the procedure linked at the top "Apple Trailer Download Tips" for Apple trailers) and play several of them back to back in MX Player- best in playlist mode with no break between videos, that's what I did to get the temp up that high- to see if you can get the same internal temperature in the Battery Widget app by Elvison, though other apps that report battery temperature may report the same number. Or there's always the Glowball demo.
I don't think the outside of the HOX+ actually reaches 60 C, I think that is an internal temperature, the outside is likely a bit cooler. I was able to hold the top of the phone in my hands after it got that hot. It was uncomfortable and I just wouldn't want to put it up to my ears and face!
I will contact HTC soon and see what they say. It would help if others can independently verify similar behavior.
Click to expand...
Click to collapse
I had exactly the same problem, i too was considering returning the phone, whilst playing mp4`s the phone would heat up to the point that the status led flashes red and green (external about 45 C), the battery would only last about 2 hrs too, i then flashed arhd and elitekernel, now the phone never heats up even when playing 3d games such as horn, nova 3, mc4, etc and battery life is great with about 5-7 hours of hd mp4 playback depending on brightness, of course flashing these things involves rooting so if you are not willing to make the risk you are probably better off returning the phone.
I have the same problem (it's over 62 C degree). I sent my phone to their official service. They changed the mainboard but it didn't solve the overheating problem. Then everything on my phone went wrong: Overheating, screen flickering, battery drains (phone closes at 14% battery), custom lags...
Evereytime I asked about the problems they told me the same. "Heat is normal... You're the first person who claim this problem... Send your phone to our service..." etc. However, their empty words didn't solve my problem.000
So, I sued to the HTC and it's distributor here.
Hello all, some background first...
I'm having some audio problems with my N9.. It's a black, 32Gb, wifi only version, rooted and running pretty much a stock rom... 'Lollipopalooza', I believe.. (Nice by the way)
I bought it on Amazon about two or three weeks ago for $429, plus I received the $50 Google Play Store credit. Good deal, or so I thought.
Ok so... Like the title says, I'm getting audio feedback, noise, popping, and a sort of skipping effect, while streaming music and surfing the web, loading a webpage, or opening an app.
It sounds a lot like 28k modem from 1996... This happens no matter what app or web stream, and really ruins the multitasking/tablet experience. My N7's (2012 and 2013), never did this.
Has anyone had this happen, and is there a fix?? Or should I return it for another one and cross my fingers??
P.S. I also have the 'flat buttons' issue and screen bleed too.. Thoughts?
Thanks for any "Feedback"... Lol
Its not just you, I have the exact same issue. Its like speaker lag or some ****. Between that and screen flicker this thing is pissing me off. I only really use it for web browsing and youtube, so those 2 issues are quickly making this thing a brick to me.
di11igaf said:
Its not just you, I have the exact same issue. Its like speaker lag or some ****. Between that and screen flicker this thing is pissing me off. I only really use it for web browsing and youtube, so those 2 issues are quickly making this thing a brick to me.
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Click to collapse
Damn... Not what I was hoping to hear.
Thank You
No sound problems here
Well only with skype
I just picked up a $200 Nexus 9 from cowBoom.com. It overheats for me after web browsing . using cpu temp app it idles at 30c but when using web browser i get average temp 45-50 c. At 50c it is uncomfortable to me for me to hold it's most hot just below camera. HTC says they'll swap it out if I pay shipping one way I'm wondering what are odds are replacement won't have problems and if replacement does have problem, if I'd be able to get away with sending replacement back to cowBoom if I'm still under 2 weeks return window. It appears my Nexus 9 is a October build according to website where I punched in my serial number.
which website did u punch in serial?
cobyman7035 said:
which website did u punch in serial?
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https://imeidata.net/warranty/htc?query=Ht4aljt00062
I wouldn't consider that overheating. They all throw out some heat. It's the K1. Seems that games and web browsing are the worse, but I've owned two of these and played with others, and they all do it when completely stock. It's a combination of the touch boost and the websites themselves. Turning off "Prefetch Page Resources" under settings/privacy in Chrome appears to help a bit, or it could just be a placebo effect, but either way the N9 is a hot tablet.
I'm going to return to cowboom.com. besides overheating, auto rotate has failed on me requiring a reboot and even with auto brightness feature turned off the screen brightness still fluctuates on its own some times.
Okay, yeah that's definitely an issue. If you end up getting a new one however, they do tend to be on the warm side. Especially web browsing for some reason.
Are you suggesting I should or could to root rom to alleviate heat?
Considering keeping this tablet, seems like screen quality, size & resolution at $200 is hard to match. Does everyone like their Nexus 9?
Wondering if you ended up with another N9. $200. is a great deal-if it works. Rooting doesn't eliminate heat issue. I recently loaded Dirty Unicorn to try to avert lag-it does better, but abandoned Chrome beta which was locking up and even causing random reboots. While it did get warm using Chrome, I hardly noticed because of my case. Now I'm using Dolphin, and the temperature is up. I feel it through the case. It doesn't burn my hand by any means, but it does get uncomfortable.
Sent from my Nexus 9 using Tapatalk
I use Chrome Beta I don't get locked up freezes or reboots fortunately. Yeah I'm past my two week window for returns at cowBoom I guess I'm pretty happy with the tablet.
using video streaming services video seems kind of jittery unfortunately, haven't tested local media playback yet I don't intend on using this tablet very often 4 videos though so this isn't a deal breaker
I purchased a refurbished Nexus 9 a year and a half ago. I've used ROMs to get it to 7.x and get all the regular updates OTA, currently on the May 5th security update. I've been playing CSR Racing 2 on it for about 9 months. The game has many known issues on Android of all versions and all devices, including crashing to "desktop". This problem is more unique. At almost any given moment in-game I can get a whited out or nearly opaque white, blocky screen overlaying the game image. At the same time, usually, an ear-piercing squeal kicks off. I have the volume at zero at all times, btw.
I've done everything except wipe the thing and re-install. Interestingly, I've had the problem outside the game once, although I can't recall what I was doing at the time. I'm inclined to believe it's the hardware. I actually ordered a Shield, and should be receiving it tomorrow, believing that it's the hardware. Once that is received and the game is up and running - unless I have the same problem on the Shield (meaning the problem's in the game or my profile itself) - I will be wiping the Nexus 9 and finding out once and for all if the thing's toast. In that vein, I have two questions.
One, is there some type of diagnostic I could run to check the limits of this tablet? CSR2 is very taxing on hardware, especially Android, and pushes it very hard. I'm wondering if there's a diagnostic that is a stress tester of sorts that I could use to see if there is any specific problem with the hardware.
Secondly, is there a ROM folks think may have better hardware interfacing for the memory, CPU/GPU, than stock Android? Obviously, I'd like the diagnostic to test the hardware while the new tablet will test whether it's the game/profile. What I won't have tested is the Android OS itself. Any recommendations?
Thanks for your time and any help that you may be able to offer!
Kazz5 said:
I purchased a refurbished Nexus 9 a year and a half ago. I've used ROMs to get it to 7.x and get all the regular updates OTA, currently on the May 5th security update. I've been playing CSR Racing 2 on it for about 9 months. The game has many known issues on Android of all versions and all devices, including crashing to "desktop". This problem is more unique. At almost any given moment in-game I can get a whited out or nearly opaque white, blocky screen overlaying the game image. At the same time, usually, an ear-piercing squeal kicks off. I have the volume at zero at all times, btw.
I've done everything except wipe the thing and re-install. Interestingly, I've had the problem outside the game once, although I can't recall what I was doing at the time. I'm inclined to believe it's the hardware. I actually ordered a Shield, and should be receiving it tomorrow, believing that it's the hardware. Once that is received and the game is up and running - unless I have the same problem on the Shield (meaning the problem's in the game or my profile itself) - I will be wiping the Nexus 9 and finding out once and for all if the thing's toast. In that vein, I have two questions.
One, is there some type of diagnostic I could run to check the limits of this tablet? CSR2 is very taxing on hardware, especially Android, and pushes it very hard. I'm wondering if there's a diagnostic that is a stress tester of sorts that I could use to see if there is any specific problem with the hardware.
Secondly, is there a ROM folks think may have better hardware interfacing for the memory, CPU/GPU, than stock Android? Obviously, I'd like the diagnostic to test the hardware while the new tablet will test whether it's the game/profile. What I won't have tested is the Android OS itself. Any recommendations?
Thanks for your time and any help that you may be able to offer!
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Click to collapse
Hi, Kazz5...
I can't comment on CSR Racing 2, having never played it myself, however the crash symptoms you describe - a largely white, blocky, garbled pixelated screen accompanied with a loud, high pitched banshee like squealing or shrieking noise (it scared the crap out of me the first time it happened ) is certainly something I've experienced myself several times on my Nexus 9.
I've had this spectacular and very noisy crash happen whilst playing Minecraft and whilst playing old (1990s) pinball games via video game emulator apps. But it's also happened when doing something no more taxing on the hardware than checking my emails with Inbox or browsing the web using Chrome.
There doesn't seem to be any logically consistent reason why it happens or under what circumstances are required in order for it to happen. It just happens, suddenly and unexpectedly, and then I find myself hurriedly scrambling around for the power button and long pressing it in order to make the ear piercing howl go away!
I've noticed when it happens my battery is on the low side, usually less than 25%, although I'm uncertain whether this is the actual cause.
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A Possible Solution...
Recently I flashed the Fire-Ice kernel , primarily for the purpose of improving the thin, weedy audio that Andoid Nougat 7.1.1 suffers from on the Nexus 9. (See my post here.)
Now it could just be a complete coincidence or maybe the unique circumstances required to trigger this crash haven't yet arisen on my Nexus 9 since I flashed it - in other words, perhaps I haven't been running it long enough yet, but since flashing Fire-Ice eight days ago, I've had no recurrence of this hard and spectacular crash as you and I have described.
Flashing this kernal though, will cause complications (but not insurmountable ones) when the June OTA security patch is due from Google in around three weeks or so.
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Sorry I couldn't provide a more definitive solution to this problem... or suggest any diagnostics of the type you allude to or suggest solutions regarding CSR Racing 2. If this game is as cutting edge as you suggest, it may be asking more than the now two and half year old Nexus 9 can deliver.
Minecraft, old pinball games and Solitaire card games are about as high octane as it gets for me these days .
Good luck with your Shield and I hope you have a better experience playing CSR Racing 2 on it than on the Nexus 9, and which I suspect you probably will. The Nexus 9 has been riven with a variety of problems ever since it was released back in November 2014, and this seemingly random, complete crashing of the device is unfortunately one of 'em .
Rgrds,
Ged.
I read this reply via email before taking the time to come here and I just want to say thanks for such a thorough sharing of your experience and perspective! You made it clear to me that ordering a Shield was the right thing to do in my case. Interestingly, my Nexus 9 did the squeal/crash in another app soon after I posted this.
My Shield came in, upgraded painlessly, OTA, to 7.0.0 and seems to run much smoother than the Nexus 9 in every way. Yes, the screen is a bit smaller. But, frankly, I'm seeing less pixelation - I have to assume - due to the smaller screen size. The Shield runs cooler (I used to blow on the hot end of the Nexus 9 when holding it in my hands, in it's case, for longer periods of time) and the battery definitely lasts longer.
I will finish moving everything over to the Shield in the coming few days and make up my mind what I want to do with the Nexus 9. With it's large size and 4:3 aspect ratio, I may relegate it to electronic magazine reading - of which I have a few. I saw a reference to running some flavor of *nix on it. That could be interesting. A touch panel for security cameras is a thought, if do-able, as well. I'm sure more thoughts will come up, including getting a more stable Android installed on it.
Please keep me/us posted on your experiences with the Fire-Ice kernel! And thank you again!
GedBlake said:
Hi, Kazz5...
I can't comment on CSR Racing 2, having never played it myself, however the crash symptoms you describe - a largely white, blocky, garbled pixelated screen accompanied with a loud, high pitched banshee like squealing or shrieking noise (it scared the crap out of me the first time it happened ) is certainly something I've experienced myself several times on my Nexus 9.
I've had this spectacular and very noisy crash happen whilst playing Minecraft and whilst playing old (1990s) pinball games via video game emulator apps. But it's also happened when doing something no more taxing on the hardware than checking my emails with Inbox or browsing the web using Chrome.
There doesn't seem to be any logically consistent reason why it happens or under what circumstances are required in order for it to happen. It just happens, suddenly and unexpectedly, and then I find myself hurriedly scrambling around for the power button and long pressing it in order to make the ear piercing howl go away!
I've noticed when it happens my battery is on the low side, usually less than 25%, although I'm uncertain whether this is the actual cause.
----------------------------------
A Possible Solution...
Recently I flashed the Fire-Ice kernel , primarily for the purpose of improving the thin, weedy audio that Andoid Nougat 7.1.1 suffers from on the Nexus 9. (See my post here.)
Now it could just be a complete coincidence or maybe the unique circumstances required to trigger this crash haven't yet arisen on my Nexus 9 since I flashed it - in other words, perhaps I haven't been running it long enough yet, but since flashing Fire-Ice eight days ago, I've had no recurrence of this hard and spectacular crash as you and I have described.
Flashing this kernal though, will cause complications (but not insurmountable ones) when the June OTA security patch is due from Google in around three weeks or so.
----------------------------------
Sorry I couldn't provide a more definitive solution to this problem... or suggest any diagnostics of the type you allude to or suggest solutions regarding CSR Racing 2. If this game is as cutting edge as you suggest, it may be asking more than the now two and half year old Nexus 9 can deliver.
Minecraft, old pinball games and Solitaire card games are about as high octane as it gets for me these days .
Good luck with your Shield and I hope you have a better experience playing CSR Racing 2 on it than on the Nexus 9, and which I suspect you probably will. The Nexus 9 has been riven with a variety of problems ever since it was released back in November 2014, and this seemingly random, complete crashing of the device is unfortunately one of 'em .
Rgrds,
Ged.
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I wanted to follow-up with you on an experience. I moved to the Shield K1 and have been using it since May. Something's happened with it's charging (I suspect the mini-USB port's connection as it seems to be a weak spot for many). In a pinch, to keep playing my game of choice, I picked up my Nexus 9 and gave it a full charge. I was thrilled since it was working so well. But once it hit 58% charge the weird screen and shrill shrieking returned. Now cornered, I did my best google-fu and uncovered a couple of threads that claimed I could fix my Nexus 9!
It seems many people were having success with removing the back panel (easy), gently prying a small, metal cover off of the battery's connection at the circuit board, unplugging the cable, cleaning connections with isopropyl alcohol, and re-assembling. I found a Youtube link (ifixit, I think?) there that showed how to disassemble the Nexus 9 and I was off! It seems some folks have had this clear up the problem for months and some have had it recur, fixing it again with the same procedure.
I've been using it for days in all states of charge with no return of the problem so far. It's given me plenty of time to get my warranty-replacement Shield enroute. The Shield is still much quicker. But I'm thrilled that there's not some odd gremlin with the Nexus 9. I knew I needed to track this post and your reply down in order to let you know. I hope it helps you and/or someone else!
And thanks again!
Just wanted to bump this thread as I am having the same problem with my N9 and it is steadily getting worse. When this problem first started, it would happen once every 2-3 weeks, usually when I was in Instagram. Now it is happening daily, or multiple times in a day, and sometimes it occurs right after reboot.
I have gotten frustrated enough that I am going to do a clean (reflash) of Pure Nexus, ElemX, etc and see if that has any effect.
Did you read my reply? Cleaning the connector to the battery has fixed my issues - which were constant - for weeks now!
I just got one of these Nexus 9 32GB giving to me by a family member as they upgraded to something else due to the issues with the Nexus 9 . It had the whole deal going on with the white pixelated screen freezing followed by a loud ear busting screeching noise at roughly 50% and 20% battery. I factory reset the tablet and cleaned the cache in recovery then popped back off the tablet and disconnected battery for a min or two, hooked it back up and it runs like butter so far for the last week through the whole cycle of the battery without freezing or screeching. Strange indeed but that fix works for whatever reason.