I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
AddictedToGlass said:
I started to restore to a back-up I made two days ago in TWRP and I think it got interrupted by my accidentally canceling it. I was on my way out the door and wasn't paying attention and must've touched the screen (phone in hand).
Now it behaves much like cadcamaro's description in his recent post about having tried to install a Z2 ROM. I can get into FastBoot, but all options simply shut down the phone. If I don't choose an option, it shuts down by itself after a a minute or so.
Power + Volume Down gets a short vibration.
When I plug it into the PC, Power + Volume Up Gets me a blue LED that stays lit, but the PC (and Flashtool) doesn't see it.
Power + Volume Down gets an orange, then green LED with vibration that repeats.
The first time I realized it was screwed up, I did get into Recovery. I tried to re-run the back-up (which is saved to external SD), and it shut down.
Thanks, all.
Click to expand...
Click to collapse
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Have you tried pressing and holding the reset button next to the SIM tray? Try holding it down for 2+ minutes and see what happens.
Click to expand...
Click to collapse
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
AddictedToGlass said:
Thanks for responding, BladeRunner.
I just tried that in a variety of ways, and got either no response or it simply did what it was doing. I'll explain;
Believing the phone to be OFF, nothing happens for 2 1/2 minutes of pressing the Reset button.
Same goes for a variety of combinations of switches also depressed, such as Volume Up/Down, Power, or any combo therof.
(At this point, I'm uncertain if I even have much of a charge in the phone.)
FastBoot is the menu that has the green Droid with a choice of 4 options, including Power Down, Continue to Power Up, Factory Reset, and something else, correct?
The one time that I did get that to appear during these last few attempts to use the Reset switch, the menu simply shut down after 15 seconds. I continued to press the reset switch, but nothing happened.
Plugged into the PC, the phone continued to cycle Power-On every 8 seconds, with the Orange LED followed by the Green, then Shut-Down. (Apparently, as without the screen on I have no idea what it's really doing....)
Plugged into PC, Power Button in and Volume Up gives me the Blue LED that stays on constantly, but depressing the Reset Switch does nothing.
As I stated earlier, I have no idea how much charge the phone has, so I'm leaving it on the PC in the Blue LED state. It may not be charging, but all it does when I try to charge it any other way is cycle through every 8 seconds with the Orange & Green LED.
Sigh... This would be the first phone I've ever bricked, and I've been messing around since Vivo on the V3m, and always very careful. Sucks since this has been my favorite of them all.
Click to expand...
Click to collapse
I'm not sure what fastboot mode on the z3v looks like honestly, but your description sounds about right. You could try getting into xz dual recovery again and wiping the cache maybe? The instructions to there are in the xzdr thread. If you can get there wiping, a factory reset or flashing something might work but failing that you might want to try letting the battery drain all the way down. If you just let your phone sit that can take a while ( days at least) or you use a rubber band to hold down the poet and volume down button, I believe, to drain the battery. Once its dead completely connect it to your PC and see what happens.
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
1linuxfreak said:
A failed flash on a eeprom can be a hard thing to recover from, sometimes it can ruin the eeprom preminently, depends on the state the eeprom was in in the flash process,usually in erase process it will not be recoverable. . Removing power will not reset the eeprom, eeproms are preminent memory, but it can allow the device to be discovered again hopefully.
You have to get something to erase and flash again, if the eeprom is in a failed state that may be impossible to do.
Click to expand...
Click to collapse
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
AddictedToGlass said:
So I'm assuming the eeprom is like an order of operations & file allocation index or something really basic upon which everything else is built? This is an old school term for file index, right?
So even if I manage to get everything wiped, I need to start fresh by installing the stock ROM that the phone came with and progress to where I can load the saved Back-Up that's on the External SD?
If the eeprom gets wiped as it's re-written from the Back-Up, and interruption blew this process mid-wipe, will my Back-Up still be useable?
How is it that battery drain will help my device become recognized by the PC?
Thanks for all the help.
Click to expand...
Click to collapse
Correct. Your backup is safe as long as you don't mess with sdcard storage. You have to get the eeprom healthy before you can do a recovery.
Back to working on my bricked Z3v...
Plugged into PC with Volume-Up held in yields solid Blue LED. This is the only time that in Windows 8.1 Device Manager that the phone shows up as a connected device. The name of the device is "S1 Boot Fastboot", for which there is no driver installed. When I navigate to Z3-lockeddualrecovery2.8.23-RELEASE.combined / files / adbdrivers and try to install the driver, Windows says "Windows could not find driver software for your device."
However, in the "Events" tab it shows three previous dates that the device was configured. It listed the device as such "Device USB\VID_0FCE&PID_0DDE\BH900JCL1N was configured." on those dates.
Was there something different I had to do for Windows 8? I cannot remember, but this feels familiar.
Driver Name: Google, Inc. (WinUSB)...
Status: Install failed
Meanwhile other drivers do install. What gives?
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
AddictedToGlass said:
Well I was hoping for a bit more. Extremely frustrated right now as it took me about 15 minutes just to get here to see that nobody can help.
In the meantime with all the **** I've downloaded trying to fix my phone, I've completely scxrewed my computer. 4 virus scans later and I'm still f'd.
Great.
Click to expand...
Click to collapse
Your phone is toast and the only way to get it back is through the Flashtool imo. It wouldn't be common for many to have your circumstances with a bricked phone so you aren't getting much feedback. See if you can follow these instructions with Flashtool that I posted. I've gone from 4.4.4 to 5.02 non-rooted and back to root on 4.4.4 and then forward again so it has worked well for me.
http://forum.xda-developers.com/showpost.php?p=63800685&postcount=8
See if you can download the 4.4.4 firmware after getting flasthool 09.18.6 installed. Granted my instructions are from Windows 10 64 bit but it should work.
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
AddictedToGlass said:
Couldn't do any of it. My PC is s screwed up, but even in Safe Mode I was unable to load drivers that would recognize my z3v.
So I'm typing this on my replacement phone that came today via FedEx. I was very nervous about getting a refurb, but this one really is like new. I managed to get the glass protector of the old one, rinse it off, and apply it to the new one.
Now I'm on unrooted kitkat.
If I root and install TWRP, can I simply flash my saved lollipop backup from my SD card and make this phone exactly like the other one was before I borked it?
Click to expand...
Click to collapse
I wouldn't recommend that. I have used titanium backups before from one device to another and it worked. The whole system from a twrp backup really doesn't sound like a good idea.
OK. Think I'll just be patient and do it from scratch. Have to get the computer cleaned up first.
Really glad to have a clean, new z3v back again, but this ordeal has certainly impacted my confidence doing this stuff.
Thanks for your help, everyone.
Related
So I just got done configuring chompSMS. Disabled notifications on the built in SMS app. Did a battery pull and got this screen and haven't been able to get out of it. Held down home & power and got a user memory wipe screen. Figure I'd give that a shot. Still stuck on the FASTBOOT screen and now have to redo the whole thing if I manage to get out of this screen.
Anyone else see this? Not much out there about Sprint's Hero, but there's a bit about Orange's Hero, rooting, flashing rom's and all that fun stuff. Nothing about getting it back to normal though.
and to add....after letting it sit connected to usb for a bit, the screen finally went dark but now won't turn back on. Really odd.
hmm im kinda new to android, but if your stuck in fastboot cant you use the devkit to push a new recovery image like RA 1.2.3 and flash ?
i might be wrong tough
I'm brand spanking new to Android. Haven't dealt with sdk's andn loading rom's in ages and don't have the time to figure it out. Thought there might be some hard reset button combo that I was missing or something. Just heading to the Sprint store now with box in hand to have them switch it out or activate my Treo Pro again. Kinda need the phone for work and don't have a home phone so downtime is not a good thing.
darkenergy said:
hmm im kinda new to android, but if your stuck in fastboot cant you use the devkit to push a new recovery image like RA 1.2.3 and flash ?
i might be wrong tough
Click to expand...
Click to collapse
he won't be able to push that to do ADB tricks, nor do fastboot flashing with img files
Goldcard doesn't help as well
I hv got a G1 in same situation after pulling out the battery.
Stucked at first splash screen on next boot.
I assume that is a rom / system problem so I tried to boot into recovery but still freeze on 1st splash screen.
I tried to figure out the problem and I'd try to connect by usb and tried adb logcat but only waiting device return. And yep the screen goes black ( but still on ) likely in this situation.
And yea SPL enter was successful but can't connect to fastboot so no recovery can flash.
I notify the phone (seemingly) won't be able to charge as the notification do not turn on, or it does charge but problem with notification light (?), probably it is more likely a hardware problem due to removing the battery. Recently I take the G1 to a shop to figure out is that a hardware failure.
I'm all for troubleshooting and playing around with ROMs, but there's times when I just need to be up and running and have opted not to screw around with something I depend on for work. There's other toys to "play" with.
So after a way too long stay at the Sprint store I have a new Hero that's up and running just fine.
Wanted to say it was something I installed, but everything seemed to be approved by the masses as working well. Maybe it was something with the battery pull. I'm surprised no one has made a soft reset widget. Seems kinda basic coming from 13yrs of PalmOS and a bit of winMob.
dbpaddler said:
So I just got done configuring chompSMS. Disabled notifications on the built in SMS app. Did a battery pull and got this screen and haven't been able to get out of it. Held down home & power and got a user memory wipe screen. Figure I'd give that a shot. Still stuck on the FASTBOOT screen and now have to redo the whole thing if I manage to get out of this screen.
Anyone else see this? Not much out there about Sprint's Hero, but there's a bit about Orange's Hero, rooting, flashing rom's and all that fun stuff. Nothing about getting it back to normal though.
and to add....after letting it sit connected to usb for a bit, the screen finally went dark but now won't turn back on. Really odd.
Click to expand...
Click to collapse
download htc sync and install it.
http://www.htc.com/us/supportdownloadlist.aspx?p_id=300&act=sd&cat=all
download sprint RUU and run it, it will wipe your phone, but it will work agian
ftp://xda:[email protected]_Hero_C_Sprint_1.29.651.1_signed_release.exe
thanks for that. Will keep that handy for next time or if I ever play around with it. I think I'm going to the Moment though when it hits next month. Better screen, processor and keyboard will be doing it for me.
fixing any android stuck in fastboot
If your stuck in fast boot this is what you do.
1. Remove the micro sd card and somehow connect it to your computer.
2. Download a rom that is made for your phone and put it in a easily accessible folder on the micro sd.
3. Reinsert the sd card in the phone and reboot, once in fast boot go to hboot.
4. After going into hboot select recovery.
5. After this is done you must go to "install zip from sd card" and choose the rom that you have downloaded, select install and wait until the installation is complete, if unsuccessful redownload and try the whole process again, if unsuccessful the second time try downloading another rom.
If you have any questions please personal message me so i can help you.
Download: cyanogenmod.com
Btw i had a HTC hero and had this problem many times and this had worked every time.
I have a similar situation
when i power on the phone it goes straight to fastboot mode.
I Checked volume keys and are not stuck.
If I connect phone via usb and run:
fastboot reboot
the phone will load normally the android OS and will work just fine until you power it off again.
\
I dismantled the phone just to be sure there is no hardware issues, I tried to power on the phone without the home button connected to the board and the phone will load the android OS without any issue.
I dismantled the button itself, it has some sort of touch IC inside and a normal key button downside.
I could not notice any dust or water tracks in the button, so
at this point and dont know where to go...
I dont have another button just to be sure if it is the button itself or a board issue.
dbpaddler said:
So I just got done configuring chompSMS. Disabled notifications on the built in SMS app. Did a battery pull and got this screen and haven't been able to get out of it. Held down home & power and got a user memory wipe screen. Figure I'd give that a shot. Still stuck on the FASTBOOT screen and now have to redo the whole thing if I manage to get out of this screen.
Anyone else see this? Not much out there about Sprint's Hero, but there's a bit about Orange's Hero, rooting, flashing rom's and all that fun stuff. Nothing about getting it back to normal though.
and to add....after letting it sit connected to usb for a bit, the screen finally went dark but now won't turn back on. Really odd.
Click to expand...
Click to collapse
yurais said:
I have a similar situation
when i power on the phone it goes straight to fastboot mode.
I Checked volume keys and are not stuck.
If I connect phone via usb and run:
fastboot reboot
the phone will load normally the android OS and will work just fine until you power it off again.
\
I dismantled the phone just to be sure there is no hardware issues, I tried to power on the phone without the home button connected to the board and the phone will load the android OS without any issue.
I dismantled the button itself, it has some sort of touch IC inside and a normal key button downside.
I could not notice any dust or water tracks in the button, so
at this point and dont know where to go...
I dont have another button just to be sure if it is the button itself or a board issue.
Click to expand...
Click to collapse
People still use the Hero? There are so many better phones you can buy for dirt cheap. Heck, I got the Evo LTE for $80 on Craigslist. Even the Evo Shift, Design and 3D can be had cheap. I'd dump the Hero without blinking.
Today i decided to try out the nocturnal rom, but before that i had to make a backup. at the the time the phone was what i would a call luke warm so i paid no mind to it. so a few minutes later i look back at the phone and notice that the screen turned off annd the phone was now averagely hot
so i let it cool down for a bit (i thought that the phone must have shut itself off in order to make sure the internals wouldn't be damaged), then when i try to turn it on the lg logo does show up but never gets to the base roms nexus boot animation, now i'm thinking that TWRP must have drained my battery because when i usually make a backup my battery can go from 94% to 50% in a span of 7 minutes (only during backup). So i leave it to charge for 30 minutes 1 hour and then 5 hours but each time i check it still won't turn on correctly.
Now i have had this happen to me before, when i had the atrix 4g this happened and i had to buy a battery only charger to even get it to work again
but as we all know that won't work for the optimus g because you cannot take out the battery.
so i have to ask, what should i do? is there any way to fix this?
Side note: can't get into recovery (seems to shut off before it loads up, its like an infinite loop of dying and turning on again) the power button still glows while its connected giving the appearance of charging but it still never boots up all the way ( the most i can get it to is the part of recovery before going into TWRP. you know holding vol+ and seeing fastboot mode)
There is thread here someone made of disassembly. You can do a battery pull pretty easily. Never know might help.
Have you tried download mode at all BTW?
Sounds more like something was deleted then a batter problem to me. If download mode works you could try lgnpst back to stock.
The information in THIS thread might be able to help.
I can't vouch for it because I haven't experienced these problems, but the OP there seemed to get his problem fixed.
GL.
Although, looking things over, sounds like you have a different issue.
So you can get to the bootloader?
from the bootloader have you tried hitting the volume down key twice then hitting power?
That should reboot you into recovery, where you can restore something or flash stock.
Edit. Quote from FreeGee post.
To enter bootloader, hold volume UP and power.
Upon entering the bootloader, you will notice that there is no 'menu' to enter fastboot or recovery. Unfortunately, since the stars didn't align properly, we were unable to tell the new bootloader where to load the images that contain the menu from.
In light of that, you'll have to navigate the menu blind. Use the volume keys to change selection, and the power key to select.
The choices are (in order of pressing volume down):
Start - boot the phone normally [already selected]
Restart Bootloader - reboot into the bootloader
Recovery Mode - enter recovery (CWM)
Power Off - powers the phone off
So, to get to Recovery, you would press volume down twice then power.
Click to expand...
Click to collapse
bleached45 said:
The information in THIS thread might be able to help.
I can't vouch for it because I haven't experienced these problems, but the OP there seemed to get his problem fixed.
GL.
Although, looking things over, sounds like you have a different issue.
So you can get to the bootloader?
from the bootloader have you tried hitting the volume down key twice then hitting power?
That should reboot you into recovery, where you can restore something or flash stock.
Edit. Quote from FreeGee post.
Click to expand...
Click to collapse
when i try to get into TWRP it doesnt start up, same as when it trys to turn on, it seems to die before it boots fully or so to say the screen
goes from a backlit black to just black and then it doesn't come on again. (looking at thread and nothing has worked yet i'm now trying last advice in thread since my phone won't even turn on unless its connected to the charger)
also i have no idea what download mode is but since nothing seems to be working i will assume that does not work either
Edit: actually maybe i can lgnpst. all i have to do is be able to get into the bootloader right? going to try in the afternoon.
Kurodo said:
when i try to get into TWRP it doesnt start up, same as when it trys to turn on, it seems to die before it boots fully or so to say the screen
goes from a backlit black to just black and then it doesn't come on again. (looking at thread and nothing has worked yet i'm now trying last advice in thread since my phone won't even turn on unless its connected to the charger)
also i have no idea what download mode is but since nothing seems to be working i will assume that does not work either
Edit: actually maybe i can lgnpst. all i have to do is be able to get into the bootloader right? going to try in the afternoon.
Click to expand...
Click to collapse
Sorry none of that is working.
To enter download mode:
Connect phone to computer, power off, and then power on, holding down the power button and both volume buttons
Click to expand...
Click to collapse
In the FAQ section of THIS thread, it explains how to use LGNPST.
This is god's way of telling you not to mess with flashing roms on your phone. Hopefully you will learn your lesson and keep your dirty hands off your phone, it just wants to be left alone!!!!!!!
sent from my Nexus 4 using xda premium
jamesc760 said:
This is god's way of telling you not to mess with flashing roms on your phone. Hopefully you will learn your lesson and keep your dirty hands off your phone, it just wants to be left alone!!!!!!!
sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I can't tell if you're being serious or not
to that nay sayer
jamesc760 said:
This is god's way of telling you not to mess with flashing roms on your phone. Hopefully you will learn your lesson and keep your dirty hands off your phone, it just wants to be left alone!!!!!!!
sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
There is beauty in god given stock but there is TRUE beauty in the purgatory that is flashing roms and making it all your own!!!!!!:laugh:
last resorts
well the lgnpst did work but the battery still won't charge, so if i can't get a replacement i'll try this http://forum.xda-developers.com/showthread.php?t=2039707 and see if i can charge it.
now a different question...
does anyone know if i can exchange the phone at an att store if i bought it from amazon or would i have to go through amazon?
and exactly how does that work?
Kurodo said:
well the lgnpst did work but the battery still won't charge, so if i can't get a replacement i'll try this http://forum.xda-developers.com/showthread.php?t=2039707 and see if i can charge it.
now a different question...
does anyone know if i can exchange the phone at an att store if i bought it from amazon or would i have to go through amazon?
and exactly how does that work?
Click to expand...
Click to collapse
Amazon is actually VERY easy to deal with, and a HELL of a lot easier than AT&T. They'll ship you out a replacement, you send the old one back once you receive the new one. Done. You MAY have to send the old one first, but if you let them put a hold on a credit card, I believe they'll definitely ship first.
You may be able to fix this by holding down both the volume down and power buttons for at least 45 seconds after you plug in the phone.
so
STEP 1: PLUG IN PHONE
STEP 2: PRESS AND HOLD THE VOLUME DOWN AND POWER KEYS TOGETHER FOR AT LEAST 45 SECONDS
STEP 3: LEAVE PLUGGED IN FOR TEN MINUTES
STEP 4; BOOT INTO RECOVERY MODE, WIPE BATTERY STATS, WIPE CACHE, AND WIPE DALVIK, THEN REBOOT TO SYSTEM FROM WITHIN RECOVERY.
LAST PART IS TO PREVENT IT FROM HAPPENING AGAIN.
I've gone the three of these for various reasons and some times lgnpst pretends to work and you need to do it again. And some times you need to wipe data boot back into download and do it again. This phone is retarded.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note will not boot into recovery or it's ROM, I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
I have tried Odin, Adb, and Heimdall with five or six different versions of Samsung USB drivers, Version #'s 1.5.14.0, 1.4.6.0, as well as the drivers listed in the Note 'Super thread' ATT I717 v1_3_2200_0 and two other sets of drivers that did not have version numbers listed, but came from other XDA USB problem posts. I have also tried the Google drivers from the Android SDK.
I have done all this on two different pc's and different usb cables. I've read other problem threads about this and tried most of those suggestions I.E. Uninstall old drivers, reboot, install new ones, reboot, turn off internet, plug in phone. Nada, no sign of the device being recognized at all.
I've tried the 'adb devices' command while the device was in download mode, the command returns nothing.
the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in and the phone had been charging fine before this issue, so i've no reason to suspect a bad port.
I have however encountered this USB problem before even while the note was stock and functioning with it not being recognizable over USB, I eventually gave up and it's what caused me to install a ROM on it in the first place because i couldn't get the official android updates with Kies (they require a usb connection).
Would a USB jig be of any benefit in this situation? After searching through XDA forums and the like that's the only thing that seems like it may work but i haven't tried. I'm unclear if it will be of any benefit because the device can already access the ODIN downloading screen.
All in all I've been working on this for about 12 hours so far, so it's possible i may have forgotten something I've tried but i'll update if i remember anything significant.
Finally I'm aware there are two similar threads currently running on the XDA note troubleshooting forums,"Is my note bricked?" and "can't enter download mode" I am also watching them and trying anything that looks relevant but elected to make a new post as my problem is slightly different in that I can access the download screen. If you posted anything there that you think may have applied here, you don't have to re-post. I'll have tried it.
Your power button is stuck.
rangercaptain said:
Your power button is stuck.
Click to expand...
Click to collapse
Thanks, I should clarify that the reboot cycle is not indefinite though. it'll give the boot vibration 6-8 times with a few seconds in between each vibration and then stop trying to boot. It also doesn't cycle every time, just occasionally. The other times it will give the vibration only once and then do nothing till you hold the power button down again as if you were trying to turn it on.
It will also stay in the downloading mode until i manually hold the power button down, so the power button is functioning correctly.
morthicius said:
. . . so the power button is functioning correctly.
Click to expand...
Click to collapse
If you say so.
Take out the sim and sd card.
I have tried removing the SD card and SIM card as well. Makes no noticeable difference.
I can also add that the USB port still works so far as i can tell, if you plug it in to a charger or the pc the phone will try to boot like it usually does if it's powered off and you plug it in.
I can dismantle the phone and check the power button if you're fairly convinced that's what it is but it really responds exactly like you would expect. The press and return feels fine and the way the device responds to it also feels fine.
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Before you go tearing apart the phone try this first. Take off the battery cover and where the power button is you'll see a lil outline. Flick this area with your finger a few times. Flick it hard enough to mildly hurt your finger but not the phone. I had to do this for a while till I got a new note. If that doesn't help take it apart at your own risk.
440bro said:
Yeah I'm pretty sure it's a stuck power button. If the phone is off and you plug in usb, or charger it should NOT startup by itself. If it does it's most definitely a stuck power button. So I'm guessing your phone is no longer covered by warranty?
Click to expand...
Click to collapse
It has always started up on its own when you plug it in, at least if it's out of charge. Of that I'm certain. I've had the phone a year and a half or so now. It may not boot up on it's own if you just manually shut it off and plug in a charger though. I don't recall ever trying that scenario directly. It could also be a functionality Slimbean added if stock phones don't do it.
I did just try your flick trick though, thanks. No change.
Just as another example on the power button, I can take the battery out and put it back in and the phone will do nothing until i hold the power button down a few seconds, only then does it do the the "i'm trying to boot" vibration.
Damn I was really hoping the flick trick worked for you like it did me. If you decide to take the back of the phone off, try flicking again anyways before you completely disassemble it. Once you disassemble it, there really isn't much you can do power button wise other than replace it. I'll attach a pic of the power button area for ya. I have one already torn down.
If it's not your power button, I wonder if it's your usb charger port on the phone.... That's an easier part to replace if it is.
I do feel like the USB port is a possibility, even despite my saying it appears to work. is it possible for the port to be damaged in such a way that it still allows the phone to be charged but not establish a data connection? When the phone went brick yesterday It had pretty much just finished fully charging. I had disconnected it from the charger used it a little bit, set it down when it still at about 98% battery life. Around 10 minutes later I got a text message, it made the god awful slimbean text tone (i hate that tone) I went to check it, turned on the display it then repeated the incoming text message tone about five more times in quick succession, locked up, and then died never to return.
I have had the phone apart before because i'm a curious cat, and didn't really mind voiding a warranty.
The only things that would make me skeptical of it being a usb port problem is. 1: It was charging fine and 2: the symptoms at least of the reboot problem itself are leaning towards a software issue the Slimbean install has never really worked great, and would crash and reboot probably twice a day.
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
morthicius said:
Editing this post as I try new things i find or the things i try that people suggest.
Currently my Note is in a reboot cycle, it will not load the ROM or go into recovery mode. I was running a version of Slimbean.
I can get it to go into download mode via the volume down + power key but I can not for life of me get any pc to recognize it via usb.
Click to expand...
Click to collapse
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
He has more than one problem. He can NOT get a pc to recognize it. I missed it first too and had to re-read it a few times. So it could be the port, or the power button.
I think your options are....
-Find a repair center nearby
-Send it in for repair
-Find out which part is cheaper and replace that yourself first.
Sounds good. The usb port is cheap and easy and while the bezel is off you can verify the power button isn't stuck in its hole in the bezel.
Because he flashed a custom ROM from a stock ROM I took that to mean he had to connect to a pc through the usb port, either to Odin flash a recovery or Odin flash Slimbean. And he can still charge it. And data cables go bad, removing drivers doesn't take them out of memory, etc. So usb port isn't 100% bad for sure, but you're right, its a cheap, easy repair.
rangercaptain said:
Just because the button works doesn't mean it isn't stuck. I've only saved about ten phones by helping the owner to understand the cause of the reboots.
The fact that you already opened the phone increases the chance its the button. Because you said it rebooted on stock or custom ROMs eliminated software. Because your phone charges normally and is recognized by a pc shows its not the usb port.
But hey, what do I know. . .
Click to expand...
Click to collapse
If the button is 'stuck' it implies that the it's either stuck engaged or disengaged correct?
If that were true and lets say it were stuck engaged, the power button should be acting as if it is pressed. Which at first would make sense when i say it reboot cycles. It however does not make sense that i can get into download mode and the phone never shuts off until I hit the power button.
It also does not make sense that if i pull the battery out and put it back in the phone does nothing. until i hit the power button. If it were stuck engaged the phone would immediately try to boot when i put the battery back in.
The rom has also been on it for awhile now, 6 months? So i don't exactly remember the processes i went through but i know i never got kies or odin to recognize it. And Yeah, pc wont recognize it now even tryin two different pcs, one of which has never had a samsung device connected to it.
That said I wont rule the power button out either, Is there a good way to check the power button with a multimeter?
I should also say I have the phone apart now so i could at least do external checks of the power button since you both thought it was a possibility, externally it looks fine the actual button inside the case (the little white button the big silver one hits) acts fine but the circuit inside could still be screwed i suppose, which is why i ask about a meter test.
Ultimately I think you're both right though, I'm just going to have order a replacement button and port. Start with the port since it's easier, and if that doesn't enable me to connect it to the pc to flash it try the button too.
Since you mention the ROM, it is possible to have a bad download, flash the ROM, and get into a bootloop. The usual cure for that is a re-download of the ROM, wipe caches, wipe system, and flash fresh ROM.
The sticking power button is a common fault of Samsung phones. Its not broken, but it just gets a little out of alignment in its hole in the bezel. If you already wiggled and snapped, you would have noticed a difference in the phone's behavior, unless there's lint under it.
I think you have your plan -- replace the usb port, and check the button while the phone is without the bezel.
The usb port is on ebay and there is a Youtube video for the process. Everything is here:
http://forum.xda-developers.com/showthread.php?p=28247335
Good luck.
Thanks for the Help Ranger and 440.
Update; Rangercaptain and 440bro suggested the power switch or the usb port may be the problem.
I dismantled the phone and got my ohm-meter, the power button's circuit is opening and closing as it should between pressed and depressed.
Furthermore I tested the usb port for conductivity at each pin, from the side of the usb cable that would normally connect to the pc all the way through the 'charging flex ribbon' to the phones PCB. all connections are good.
I'm going to try the phone tonight on a friends PC. Who doesn't have another note but at least has a Samsung Gs2 and 3 that connect to Kies and see if i can get it to establish a connection.
If anybody else has any ideas on troubleshooting the connection between the device and a PC i'm all ears.
Good luck!
440bro said:
Good luck!
Click to expand...
Click to collapse
Well interestingly, when i hooked it up to the friends pc (using one of the same usb cables i already had) not only did his pc recognize it, the phone also booted up immediately. with 15% battery life remaining.
Strange strange.
Hello,
Last night, i plugged my phone into the charger,woke up, phone was off,tried turning it on but didn't respond.
Anyone else has experienced anything like this?
Things i tried:
took out the battery, waited for a while and tried to turn it on.(nothing)
hold volume down key and press the power button.(nothing)
hold volume up key and press the power button(nothing)
Phone does not respond to anything. does not even vibrate.
LED does not blink when plugged to charger.
nothing.
If you pull out the battery, then put it in again and connect the phone to the power plug does it turn on? In thst case could be just the power button not working.
My god, it happened the same to me on Monday, yesterday. Went to sleep, put phone to charge, woke up in the morning, phone is turned off. Also bought a new original battery couple of months ago. Never had a problem really. I took it to official care service and they diagnosed one of the processors on the motherboard has failed.
Ofcourse them being them "they cannot fix this without replacing motherboard" meaning losing all the data.
Can anyone please advise what to do? I am willing to pay for the information or the work if you can do it. I am picking up the phone in two days and will try to do something myself. Care service provider is a total let down. In 2020 they say they cannot access internal memory. I cannot believe this.
By the way, did the OP get any info or resolution yet?
---------- Post added at 11:29 PM ---------- Previous post was at 11:25 PM ----------
tremalnaik said:
If you pull out the battery, then put it in again and connect the phone to the power plug does it turn on? In thst case could be just the power button not working.
Click to expand...
Click to collapse
Mine it does not. What does happen, when I plug it in computer I hear the sounds a device has been connected but nothing happends, phone is not seen as charging or anything.
If you are able to reach at least the recovery, you can back up the memory and then replace the motherboard.
By the way, do you have any recovery installed?
How is the phone recognized by the pc? Try to look in the device manager, if you are using windows, to see which driver is loaded when you connect the G5.
tremalnaik said:
If you are able to reach at least the recovery, you can back up the memory and then replace the motherboard.
By the way, do you have any recovery installed?
How is the phone recognized by the pc? Try to look in the device manager, if you are using windows, to see which driver is loaded when you connect the G5.
Click to expand...
Click to collapse
Thank you for a quick response. Unfortunately after reconnecting the phone to notebook I only hear the sound "that sth is attached - win10", after opening the device manager nothing new is shown in the "usb section". In addition I also cannot find any past backups I have done of the phone so that option is out.
I did find these two firms 1) securedatarecovery and 2) r3datarecovery. I have sent an enquiry with description of my situation asking if they can do an image copy of the internal memory to another phone or at least access the data and waiting for their reply. Do you maybe have any experience with them and knowing if they are any good?
Unfortunately I have never tried a similar recovery. Usually the phone just gets stuck into bootloop or fastboot, but in the worst case, it is locked on a screen with the processor's name. For both these options there are guides on XDA. But for your case, i have no idea on how to proceed.
When you said there is nothing in usb section, you mean on the icon on down on right of the screen for ejecting the pendrives or you mean the device manager in the control panel?
Talking about recoveries, I didn't mean shops that repair phones, but a partition on the phone that can be used to reboot the phone in a simple operating system if android stops working. If you have never installed TWRP or OrangeFox, you have the stock recovery on your phone, that just erases everything and restores the phone to the original state.
tremalnaik said:
Unfortunately I have never tried a similar recovery. Usually the phone just gets stuck into bootloop or fastboot, but in the worst case, it is locked on a screen with the processor's name. For both these options there are guides on XDA. But for your case, i have no idea on how to proceed.
When you said there is nothing in usb section, you mean on the icon on down on right of the screen for ejecting the pendrives or you mean the device manager in the control panel?
Talking about recoveries, I didn't mean shops that repair phones, but a partition on the phone that can be used to reboot the phone in a simple operating system if android stops working. If you have never installed TWRP or OrangeFox, you have the stock recovery on your phone, that just erases everything and restores the phone to the original state.
Click to expand...
Click to collapse
Thanks again for reply. I meant in the device manager. I have never installed mentioned program, I did use LG default app for making backups in windows but those are too old to be relevant.
I found info online where people swtich emmc chip to another motherboard and just turn on the phone or use a direct chip reader to access data in explorer view through specific programs. Do you have maybe any info of that? Thanks again for all the answers so far.
In theory, that should be possible, but it would require very good soldering skills and tools. I have no idea of the exact procedure in this case.
As the title suggests I have an old Z2 tablet that has been an absolute work horse for many years. I was using it one night and the Android OS prompted me that the device hadn't been rebooted in 28 days. So after I was done using it for the night I rebooted it. Only, it didn't reboot it just stayed off. I tinkered with it for a while and got it to show the Sony logo but then it just went dark again. The device is rooted and I have TWRP on it. So when I got it to turn on again I booted it into the TWRP recovery. I proceeded to clear the cache and also attempted to make a current backup. However, the backup would fail after running for several minutes. I decided to try backing up to an external OTG USB drive but the device needed to be rebooted to detect that the OTG USB drive was attached. So from TWRP I selected "reboot recovery".
Unfortunately that was the last time it worked. The screen will not come at all. When I hold volume+ and power it vibrates 3 times but still doesn't boot. I plugged it into the charger even though the battery charge last showed at 85%, but with the cable connected the charge light doesn't even come on. I tried plugging it into my computer but it doesn't detect the device has been connects and adb devices doesn't show anything in the list.
I read on a forum to try drying it out with a hair dryer and while the device hasn't ever gotten wet it has been humid here so I figured what the heck. Unfortunately that also hasn't resolved the issue.
Pretty much everything I've tried hasn't worked. Even the red reset button under the top panel just causes it to vibrate 3 times.
The device has been in this state for a week now. I was hoping maybe the battery would die and then I could recharge it, but since it still vibrates 3 times I'm guessing the battery still has a charge.
One thought I had is that maybe the internal storage is either dead or corrupted.
At this point I'm wondering if the device is a lost cause and I should just let it rest in peace or if there's any other solution. Even if there was a way to factory reset it from it's current state that would be better than having it be a paper weight.
Any suggestions beyond what I've already tried would be greatly appreciated. And, yes, I may look into seeing if I can get it serviced however there's definitely no warranty and I don't really want to poor money into it since it's probably time for an upgrade anyway.
Why is my phone vibrating 3 times and won't turn on? - Sony Xperia Z5
When I try to turn my phone on it just vibrates 3 times and does nothing after that, just wondering what the problem could be?? - Sony Xperia Z5
www.ifixit.com
The device vibrated 3 times, that's good, then it is off.
"Sony writes: This is how you force the device to turn off:
Press and hold the power button and the volume (+) button simultaneously until the device vibrates three times."
Did you try to put the device into flash mode after that? I think only a complete flash will bring the device back to life.