Z5 Compact Blueooth disconnection - Xperia Z5 Compact Q&A, Help & Troubleshooting

Hi all,
i use my Z5 Compact for tracking my run with an Android Wear device (LG G Watch R)
I have several problems with Bluetooth. It works for some secs, then crash. After a min re-start works and reconnect....and so on..
When i use a cardio strip also the hr disconnects.
This is a video of the problem:
youtube. com/watch?v=YgA45nP8Nk4
Can you help me? I'v yet Hard reset it 3 times.
Thanks to all

I cannot offer help unfortunately but I am seeing similar things. And I am starting to think (hope, even) it is software.
My Jawbone UP3 disconnects continually and getting a reconnection is very hard, often involving a band reboot. I also have 4 TrackR tags which are randomly but frequently showing a re-paired message (smart lock device) in the status bar for no reason at all.
I've a Pebble Time but that has not been connected too much and seems ok, equally my Jawbone Jambox and MDR-XB950BT Sony headphones have been working without issue.
Possibly then it is only Bluetooth LE that is an issue (your fitness tracker would be that) and the three working devices are regular BT connections.
With luck this is something then that a firmware update will address. I hope so, because I'm bloody sick of buying broken hardware.

I use Bluetooth at various times throughout the day. I've never had a single problem with it! I am communicating with cars and obd2 systems though not low powered items like watches and headphones. Fwiw I'm on .152 firmware.

I am having massive Bluetooth Low Energy issues, I came to post about it but will do so here.
I have the E5823 unlocked in White. Android 6.0 although this started with 5.1. 32.1.A.1.163.
Basically I am concluding BLE is totally screwed on this phone, and I was about to send it back but realise the number of other BT issues people are having means it is likely not hardware on this one unit so perhaps software resolvable.
Jawbone UP3 loses connection continually, it occasionally connects and syncs, but I cannot force this.
TrackR Bravo tags work on occasion, frequently disconnected and randomly 're-pair' to the phone with no interaction (new BT device notification all the time)
Tile same thing.
Parrot Minidrone cannot be seen by the phone most of the time, it works on occasion.
All these devices are Bluetooth Low Energy. On the other side I have a Jawbone Jambox, Sony MDR-XB950BT headphones and Onkyo-NR626 Amplifier with regular old Bluetooth and all of these work, A2DP, atpX.
The only difference I noticed with 6.0 vs 5.1 is that TrackR can now tell the range by signal strength, something that always worked on the LG G4 Android 5.1 and 6.0. So I think the z5c started with issues and has not exactly improved.
Saying this there are known bugs in Android 6.0 and BLE, solved in 6.0.1. But right now I am super angry that yet another phone I buy is broken out the box. It never ends.

had BT issues, using a smartwatch (LG W100 G Watch).. but it was more frequent when used in combo with other accessories.
updating and restoring to MM 6.0 solved any issue.. so i managed to get well working, at the same time, smartwatch, cardio band, earphones and cadence/speed sensor (for bike).. all using BT LE..
before restoring and updating i got disconnections and glitchy music

Related

[Q] Android bluetooth in-call dropout issues

I've been having issues with bluetooth headset dropout during a call. Pairing is never an issue, and the bluetooth connection is solid outside of a call, but during a call the bluetooth may drop out without warning. This means that while I'm talking to someone, there is no audible noise or visual cue that the connection has dropped and has defaulted back to the phone, and thus I'm relegated to a "hello? hello?" query before I check the handset and find out the caller was asking the same thing to my pocket (which also shows the devices are never more than, say 1.5m apart maximum when this happens). As far as the phone is concerned, it's still 'connected' to bluetooth, as indicated in the dialer, and somehow isn't aware the connection has been dropped (or is and isn't showing). I thus need to redirect the audio via the UI either to the handset or speakerphone (away from the bluetooth connection it still think it's on), wait for the reroute to register, then redirect once again to the bluetooth to reestablish the connection. Again, without any audio cues the caller magically appears again on the headset, and we play the whole dropout game all over again. Connection duration seems arbitrary, lasting anywhere from 10s to a tens of minutes (with a 2-3 minutes on average).
This isn't isolated to any particular hardware, as I have had this occur on every one of my phones (Nexus S @ Android 3.x, stock and custom; Meizu MX @ Android 3.x - 4.x AOSP, OEM stock, and custom; HTC One @ Android 4.2.x - 4.3, stock only) and across all the headsets I've tried (Plantronics Discovery 925, LG HBM-585, Motorola H790), with Android being the common denominator. Note, I have used a Plantronics Discovery 655 and the same Plantronics Discovery 925 headset on my Nokia 8800 in the yesteryears, and have NEVER had connection or dropout issues.
Is this a known and/or ongoing issue, or is there already a fix for it? I haven't found anyone else with the exact same symptoms I've got, but seeing as the sample spectrum is so wide I'd be surprised if there weren't.
same issues
i have the same issues with my SGS3 and plantronics bluetooth headset... I'm thinking an app is the problem, but I didn't find it yet....
li Arc said:
I've been having issues with bluetooth headset dropout during a call. Pairing is never an issue, and the bluetooth connection is solid outside of a call, but during a call the bluetooth may drop out without warning. This means that while I'm talking to someone, there is no audible noise or visual cue that the connection has dropped and has defaulted back to the phone, and thus I'm relegated to a "hello? hello?" query before I check the handset and find out the caller was asking the same thing to my pocket (which also shows the devices are never more than, say 1.5m apart maximum when this happens). As far as the phone is concerned, it's still 'connected' to bluetooth, as indicated in the dialer, and somehow isn't aware the connection has been dropped (or is and isn't showing). I thus need to redirect the audio via the UI either to the handset or speakerphone (away from the bluetooth connection it still think it's on), wait for the reroute to register, then redirect once again to the bluetooth to reestablish the connection. Again, without any audio cues the caller magically appears again on the headset, and we play the whole dropout game all over again. Connection duration seems arbitrary, lasting anywhere from 10s to a tens of minutes (with a 2-3 minutes on average).
This isn't isolated to any particular hardware, as I have had this occur on every one of my phones (Nexus S @ Android 3.x, stock and custom; Meizu MX @ Android 3.x - 4.x AOSP, OEM stock, and custom; HTC One @ Android 4.2.x - 4.3, stock only) and across all the headsets I've tried (Plantronics Discovery 925, LG HBM-585, Motorola H790), with Android being the common denominator. Note, I have used a Plantronics Discovery 655 and the same Plantronics Discovery 925 headset on my Nokia 8800 in the yesteryears, and have NEVER had connection or dropout issues.
Is this a known and/or ongoing issue, or is there already a fix for it? I haven't found anyone else with the exact same symptoms I've got, but seeing as the sample spectrum is so wide I'd be surprised if there weren't.
Click to expand...
Click to collapse
Have you found solution to this issue ????
zbisho said:
Have you found solution to this issue ????
Click to expand...
Click to collapse
It seems to happen less frequently now between my HTC One and the LG headset, perhaps due to Android updates if it indeed is an underlying problem within Android itself, but it still happens from time to time. With such a wide spectrum, however, I certainly expected many more people to have experienced this problem, instead of it being an isolated problem (if it is, I don't see the connection between the hardware).
Would love someone more knowledgeable on this case (or perhaps on Bluetooth connection continuity in general) to chime in.
li Arc

Bluetooth Media Audio Connectivity Issues W/ T-Mobile V10

I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Exact same problem with a 2015 Silverado. Hopefully it gets fixed soon.
Yep
Same here as well.
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
I've got a 2013 Civic SI, works great. Must be a different Hondalink platform in the newer models.
This has been my big complaint so far. Every other phone I have automatically connects to my bt receiver when I get in the car, but I have to physically connect with the V10.
So i made a thread about this a couple days ago then no one replied and of course 3 new threads on it popped up.... anyways im having the same issue with verizon. I just purchased the NEX 4100 and phone calls are fine but audio doesnt work nor does android auto which a HUGE issue for me.... Im thinking about returning it because of this. I called lg today and they of course brushed it off onto pioneer which i will call tomorrow. What do you guys think should i get a different phone? I was also thinking of returning it next week and still getting the promo stuff then buying it again on black friday for a better deal? Are these issues normally patched quickly or should i not bother holding onto a phone that doesnt work with my new $1500 sound system that i intentionally got for android auto....
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
I have a 2015 Accord EX-L. Have not had this problem. Not yet anyway.
However as I mentioned in another thread, the V10 does not continuously update the signal strength meter on the car dashboard. Only when the V10's screen is lit. After it goes out, you can drive through deadspots and think you have 5 bars of signal. Until you press the power button which then updates the display in the car. Since I had the HTC One M9 up until this past Friday, I can tell you that it definitely kept the signal strength meter in the car up to date continuously.
Have a 2015 Chevy SS.. Had a situation where there was no bluetooth audio with the mylink system in the car. Happened once.. Has worked reliably ever since.
Luckily for me on my Subaru system the phone has always connected properly at startup. But the audio regularly skips when playing... not jut on my car, but on my bluetooth headphones I have as well, same thing with skipping issues. On occasion my car's audio will get completely disconnected while I'm driving as well, very annoying.
Used my car's audio and bluetooth headphones with my S6 and had zero issues with them. Must be V10 issues. Hopefully a 6.0 update fixes the problems, otherwise I'm trading in again.
I'm having similar issues, 2014 Kia Optima Hybrid, streaming Spotify via Bluetooth incoming calls don't stop the Spotify music automatically and the person on the other end cannot be heard. I'm coming from the Note 4 and it never had this issue. Any recommendations?
I've got a 2015 VW Jetta TDI manual and this is the first phone I've had that works properly. I've got the LG Tone Pro headphones too, and when I shut the car off it goes to headphones almost immediately. Vice versa too, and this is the only phone I've had that video syncs with audio or is maybe 1ms off.
My thinking is it must be different bt link platforms in the car, but we should all be on BT 4.0 by now. Sorry that it's not working properly for you guys. Keep complaining until they fix it. Customer satisfaction is their goal.
My 2013 Chevy cruze works perfect. Not any issues what so ever
Sent from my LG-H901 using Tapatalk
My problem on dodge durango audio delay its annoying any body having this issue
Sent from my LG-H901 using Tapatalk
I was thinking of picking up a v10 but this thread makes me hesitate for now. I have a 2014 Honda CRV, and Bluetooth music in the car is very important to me. I hope this gets fixed for us all
Sent from my HTC One M9 using Tapatalk
I'm having problems connecting to my 2015 GMC Sierra (GMC Intellilink). I can connect, connect automatically, make and receive phone calls, but the bluetooth audio for music DOES NOT WORK. Most of the time, when I try to play a song via google play music or Deezer, the head unit in my truck immediately goes BLACK for about 10 seconds, I hear a whirrr of an internal fan, and it starts back up disconnected from the phone. The phone is causing the head unit to fail & restart. Sometimes it doesn't restart. It'll show the progress bar of the music, as well as on my phone. I can pause, play, next song, etc. but NO AUDIO comes out. It's just dead silent.
I actually have my truck in the shop right this second to see if they can upgrade the software in the head unit, or figure it out. I'm sure they're going to tell me I'm S.O.L. I really don't want to have to return this phone. It's perfect, aside from that 1 issue, but I didn't buy a brand new vehicle to be plugging my phone into a headphone jack like a knuckledragger
It turns out the Bluetooth seems to work fine in my 2014 Honda with Hands Free Link. It takes maybe 10-15 seconds longer than my previous phones to auto- connect when I start the car, but it does it. Music sounds on par.
Bluetooth
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
Same issue with my V10 in a 2013 FR-S. Between the Bluetooth and Fingerprint scanner issues I'm returning this Flag****...I mean Flagship phone.
There seems to be an issue with auto A2DP bluetooth connectivity even if Bluetooth is connected.
After I connect with bluetooth: Oftentimes, I will have to choose the "Chromecast share" app logo on apps and explicitly choose to "connect to a2dp device" - for 8tracks and youtube for example. For apps that don't have that "share" button, I will have to play out of phone speakers first, than go in to the bluetooth details section while connected via bluetooth already, select configure for the bluetooth connected device....than uncheck and check the "Media Audio" box.;The media will than usually switch to play through bluetooth device.
Clunky workaround. I've had to do this with nexus devices too and it seems to be an issue with android OS a2dp audio routing. I believe the blame is with Android versus LG. If a2dp worked on Samsung, it's bc Samsung patched the hole in android.
Have a VW Passat 2013.Was now problem with Bluetooth connection until yesterday. Have a V10 for a week, but yesterday it was looping in connection and unable to connect back did everything what you guys did ,no luck .Very disappointing
I have this issue and it's on every bluetooth device I connect to. I literally had to put the phone less than 2 feet from my head to listen to music... Hope a fix comes out soon

Bluetooth issue?

Quick question: is anyone having issues with Bluetooth stopping every so often while playing music? It does it on my Klipsch earphones & in my car (my only Bluetooth listening so far). What I've noticed is that it interrupts the music because it thinks it's in a call. If I press the button on my earphones that would end a call (or likewise in my car), the music starts right back up. It seems like an odd bug. Any thoughts?
Haven't seen anything wrong. I don't want to jinx myself but so far, it's actually working much better than my V20 was. Every day I'd have to turn my BT off and back on before starting my car or it might not connect the audio properly. Then, about once a week, a complete restart was needed. Haven't had to do either with the V30 yet.
V30 Bluetooth issues
I've had multiple issues with Bluetooth connectivity for a few of my devices come up recently.
For example, I'm getting delays in receiving notifications for both my smart watches, even though only one of them is active at any given time.
My Snap Spectacles was paid, but suddenly stopped transferring videos to the V30. I paired the glasses to my iPad, and videos transferred seamlessly.
The notification for WiFi Direct keeps popping up abet few minutes. Says something about running Bluetooth, wifi, and wifi direct at the same time can cause issues. Sadly, I couldn't find a toggle to turn wifi direct off. Even when I turn regular wifi off, it turns back on.
I have no issues with BT ... but, the sound issue is likely notifications.
Yup...Bluetooth Issues Here
So I finally have the LG V30. Generally a great phone. But I too have bluetooth issues. I hear static on calls made over bluetooth. Two phones, same issue. My G6 did not have this problem. When I (briefly) had the GS8 and Note8 this was not a problem. The funny thing is, when the phone is in my pocket with the screen off, there is no static. When I remove the phone from my pocket and wake the screen, the static returns. The bluetooth works fine for my podcasts and music. Weird. But reproducible. I use the BT in my car a lot (yes, I actually make phone calls on my phone )
So I was wondering if others have had any bluetooth issues.
anl2304 said:
...when the phone is in my pocket with the screen off, there is no static. When I remove the phone from my pocket and wake the screen, the static returns. The bluetooth works fine for my podcasts and music. Weird. But reproducible. I use the BT in my car a lot (yes, I actually make phone calls on my phone )
Click to expand...
Click to collapse
Weird indeed. No problems here. I'm paired to a 2013 Audi, a 2013 Ford, and a 2017 Chevy, not to mention an older Plantronics earpiece. No problems -- all my calls sound normal, or even crystal clear in Verizon HD.
This is with screen on with Waze, Pandora, even Android Auto running.
No static for me either paired to a 2013 Audi with screen on and Waze running
Nay Tyzon said:
Weird indeed. No problems here. I'm paired to a 2013 Audi, a 2013 Ford, and a 2017 Chevy, not to mention an older Plantronics earpiece. No problems -- all my calls sound normal, or even crystal clear in Verizon HD.
This is with screen on with Waze, Pandora, even Android Auto running.
Click to expand...
Click to collapse
cazcryy said:
No static for me either paired to a 2013 Audi with screen on and Waze running
Click to expand...
Click to collapse
Thanks for the responses. I can find no one else with the problem. Yet I had no issue with any other phone. I'll keep looking for a fix.
All of you guys with BT issues, do a factory reset and report back.
Hisma said:
All of you guys with BT issues, do a factory reset and report back.
Click to expand...
Click to collapse
I did this on my first V30. A factory data reset did not resolve the problem. I am not sure if a reset will help with this one either. But I will give it another try.
I am having similar issues with the Bluetooth on the LG V30. When the phone is too close to the built in navigation screen/Radio in my vehicle, I am getting a lot of static. Only when making/receiving phone calls. When I move the phone 1 foot or more away from the center counsel of the dashboard the static goes away.
Went to the TMobile store where I bought the phone. They produced another LG V30 and connected to my vehicle's bluetooth. Same issue.
No issues when connected to music players.
Quite frustrating as I really like the phone.
I'm having BT problems. Calling is pretty much useless in my car (2015 Subaru), but music works reasonably well.
I'm getting continuous toast notifications about the phone connecting/disconnecting every 30 seconds or so, no matter what device. Very, very frustrating.
2Henchmen said:
I'm having BT problems. Calling is pretty much useless in my car (2015 Subaru), but music works reasonably well.
I'm getting continuous toast notifications about the phone connecting/disconnecting every 30 seconds or so, no matter what device. Very, very frustrating.
Click to expand...
Click to collapse
I'm wondering if you have the cheaper stereo in the 2015? It's the one with a small monochrome screen and manual knobs?
My wife has issues in her 15 WRX with that stereo and her phones. As soon as my number ports, I'll try mine with my 16 WRX. I have the premium version with the smaller non navigation stereo.
20degrees said:
I'm wondering if you have the cheaper stereo in the 2015? It's the one with a small monochrome screen and manual knobs?
My wife has issues in her 15 WRX with that stereo and her phones. As soon as my number ports, I'll try mine with my 16 WRX. I have the premium version with the smaller non navigation stereo.
Click to expand...
Click to collapse
Yup, its the stock version. My S6 Edge before the v30 didn't have any issues. The calling thing is awful on the v30, it's unusable.
2Henchmen said:
Yup, its the stock version. My S6 Edge before the v30 didn't have any issues. The calling thing is awful on the v30, it's unusable.
Click to expand...
Click to collapse
Same issue. My S6 never had an issue, however my new LG v30 sounds crystal clear when streaming audio but when I connect to a call, the call is distorted, broken, and static filled. I tried force stopping and clear data & caches of both bluetooth services, but nothing worked.
I also have a 2014 Subaru Outback with the stock radio.
My car is also a subaru (2012 Legacy). Issue is static in calls, however.
I have no problems with BT on my JBL headphones or my 2014 Ford Focus bluetooth but with my motorcycle bluetooth comm (Scala Freerider 1) I get playback of audio at like 75% speed with a lot of crackling and popping. No BT issues on the motorcycle comm with my Pixel C or S8.
I have the same issue. When I connect with my Bluetooth on my car the music plays but it randomly stops in the middle of the song, then starts again. It's like it loses the connection then gets it back right away. Doesn't seem to do it when I use the headphone jack.
In my case something different has happened.
The audio quality for connection inside the car gives a lot to be desired compared to the Galaxy S8 plus. I listen to the music as if it were with some bad quality or grit.
If the bluetooth has apt-x quality, it seems to me that my terminal does not hear how well this compression codec contributes, which theoretically transmits more audio data than bluetooth without apt-x.
Is there someone else who has the same thing?
Enviado desde mi LG-H930 mediante Tapatalk
Guys I'm new to the v30 I came from g4, my issue is that in my yaris 2014 I've connected the v30 but it doesn't recognize the phone, but it pairs as "unregistered" even I've tried to pair it with passcode but the phone just connects, and doesn't ask for any passcode after it connects I can play music but when I turned the car off and then on again v30 doesn't connect back, I have to unpair the car audio system to pair it again with the same problem of the unregistered device thing...
Edit:
Guys I just fix my problem downloading an app from the store that connects the Bluetooth to my car sistem, it recognizes it and connects automatically now, what I believe it is a problem with Bluetooth app from the phone itself

Flaky Bluetooth not auto connecting to car

Hi folks,
I've seen a few comments on bluetooth on this phone but not this specific one. I have a Kia Optima with bluetooth and when I get in the car I expect my M20P to auto connect to the head unit. It seems very temperamental though, often not connecting at all. Other times it will connect and then randomly drop connection and reconnect. Has anyone else had this or know what might be causing it?
I'm currently testing if it only connects when I wake / screen on / unlock the device which it seemed to do on my commute this morning, but then a second time it still didn't connect doing the same thing.
I'm also checking with Kia if there is a software update for the head unit but i'm expecting them to blame the phone and Huawei to blame the head unit.
Any help appreciated.
Hi, I am experiencing something very similar. Very bad audio quality during calls, and temperamental connections with Bluetooth - disconnecting and re-connecting.
I haven't been able to find any solution, hoping to awaken this forum.
Same issue here - On 9.0.0.187
Volkswagen Golf 7 2016
Voice sounds like its lagging and like metallic treble
Also i notice with Spotify will streaming music that the display unit is out of sync with what i am listening
It shows the title of the previous song that i have listen not the current one
Did you ever figure this out?
My girlfriend just reported to me that her new 6T is not automatically connecting to her car like her old Android did. It's paired, but she gas to manually connect.
I have audio speeding up and slowing down on my Skoda Citigo bluetooth with Mate 20 Pro, its slightly better than my Galaxy S8 which used to continually drop connection.
9.0.0.266, Very flakey Bluetooth since this update applied. Used to be fine before this, now i get random disconnects from my Galaxy Watch,, by VW headunit in the car, and random drops of audio from my Freebuds 2 Pro.
Starting to get rather annoying

Returning my S10

As the title says, I have sent back my S10 for refund. When I pre ordered I was genuinely looking forward to the phone. My previous phone was a LG G7 which is low key a great device. I also have a Oneplus 6T.
Not gonna lie I really like the S10 size and ergonomics and on the whole it's a great phone but a few things irked me but one issue was the main deal breaker.
1/ in display fingerprint reader is not ready for prime time (firmware updates may improve it over time)
2/ contacts pictures are low res and tiny (again firmware updates may solve it but as my daughters S9 exhibits the same thing, I doubt Samsung are in a hurry to do anything)
3/ infinity display takes hella getting use to, example being ghost touches & screen distortion on the sides
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know.
There is an ongoing thread regarding the S9 having the same issues after the Android 9 pie update on Samsung EU forum affecting specifically the JLR group of vehicles
https://eu.community.samsung.com/t5...S9-Bluetooth-issues-Android-9-Pie/td-p/895531
Shame really as I could adapt & live with the 3 other things but as I spend over an hour everyday commuting in my Land Rover the Bluetooth issue is not acceptable.
My S10 pairs with my Honda bluetooth and Android Auto no issues and remains connected. Maybe a defective unit?
The S10 pairs and works faultlessly with my wife's 2014 Mini Countryman and also my daughter's VW Polo. Also I had it paired and working fine with all our Bluetooth speakers, laptops, etc so I don't think the phone is faulty.
As an aside I tried my daughter's S9 that was updated to Android Pie with my Discovery Sport and it exhibited the same issues as my S10. So there is definitely an incompatibility with Samsung's Android Pie update and the infotainment system of my Discovery. Now which one is at fault I don't know but I'm not expecting either Samsung or Land Rover to be in a hurry to rectify.
Sounds like a unique experience. Coming from an S9, I'm experiencing better Bluetooth connections, smooth experience with the fp sensor and no problem with the curved screen with a case on.
zen123 said:
As the title says, I have sent back my S10 for refund. When I pre ordered I was genuinely looking forward to the phone. My previous phone was a LG G7 which is low key a great device. I also have a Oneplus 6T.
Not gonna lie I really like the S10 size and ergonomics and on the whole it's a great phone but a few things irked me but one issue was the main deal breaker.
1/ in display fingerprint reader is not ready for prime time (firmware updates may improve it over time)
2/ contacts pictures are low res and tiny (again firmware updates may solve it but as my daughters S9 exhibits the same thing, I doubt Samsung are in a hurry to do anything)
3/ infinity display takes hella getting use to, example being ghost touches & screen distortion on the sides
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know.
There is an ongoing thread regarding the S9 having the same issues after the Android 9 pie update on Samsung EU forum affecting specifically the JLR group of vehicles
https://eu.community.samsung.com/t5...S9-Bluetooth-issues-Android-9-Pie/td-p/895531
Shame really as I could adapt & live with the 3 other things but as I spend over an hour everyday commuting in my Land Rover the Bluetooth issue is not acceptable.
Click to expand...
Click to collapse
My s10 also does the same thing with my bluetooth in the car. I think my phone is faulty because my wife has the same phone and hers is fine using bluetooth in the car
zen123 said:
As the title says, I have sent back my S10 for refund. When I pre ordered I was genuinely looking forward to the phone. My previous phone was a LG G7 which is low key a great device. I also have a Oneplus 6T.
Not gonna lie I really like the S10 size and ergonomics and on the whole it's a great phone but a few things irked me but one issue was the main deal breaker.
1/ in display fingerprint reader is not ready for prime time (firmware updates may improve it over time)
2/ contacts pictures are low res and tiny (again firmware updates may solve it but as my daughters S9 exhibits the same thing, I doubt Samsung are in a hurry to do anything)
3/ infinity display takes hella getting use to, example being ghost touches & screen distortion on the sides
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know.
There is an ongoing thread regarding the S9 having the same issues after the Android 9 pie update on Samsung EU forum affecting specifically the JLR group of vehicles
https://eu.community.samsung.com/t5...S9-Bluetooth-issues-Android-9-Pie/td-p/895531
Shame really as I could adapt & live with the 3 other things but as I spend over an hour everyday commuting in my Land Rover the Bluetooth issue is not acceptable.
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That's unfortunate. As other's have stated, it may be a faulty unit. I have a 2014 Chevy Sonic and have had no issues using phone and media bluetooth with the stereo. I can definitely understand the disappointment, though, and I'd be weary of possibly getting a replacement with the same issue.
I was initially having some BlueTooth issues with having to repair the phone with my 2014 BMW after re-pairing it for the third time a few weeks ago it has been stable ever since. As far as the ghost touches I completely agree, my Note 9 was not like this and I don't want a case on the phone so I have been using the Edge Touch app from the Good Lock app and have had a decidedly better experience.
As I explained I don't think it was faulty as it connected fine to a couple of different vehicles as well as all my home bluetooth electronics. I'm leaning towards it being more an issue with my Land Rover infotainment system as my daughters Galaxy S9 on Oreo connected fine to it but after she updated to Pie it did exactly the same as my S10.
I've already spoken to Land Rover but will be not holding my breath for any update in the near future.
Why every one talks about cars ? How bigger how better ? Lol
Your cars have nothing too do with your bluetooth hubs :laugh:
But I don't have any problems with my car radio it's a Sony
I'd hold on a bit
Since the latest update I've been having problems with both finger print and Bluetooth connection in my car, and it seems Samsung have pulled this update from any further roll out , do there is clearly a problem
I'd wait for an update from Samsung
Sent from my SM-G975F using Tapatalk
Davey Dual Sim said:
I'd hold on a bit
Since the latest update I've been having problems with both finger print and Bluetooth connection in my car, and it seems Samsung have pulled this update from any further roll out , do there is clearly a problem
I'd wait for an update from Samsung
Sent from my SM-G975F using Tapatalk
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I've already sent it back, but I have kept all the cases I bought for it just in case I decide to buy another one at a later date.
Sounds kind of like whiny things to complain about but if you didn't like the phone that was probably your best bet
highaltitude said:
Sounds kind of like whiny things to complain about but if you didn't like the phone that was probably your best bet
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+1
"However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport. Basically the phone pairs with the system but almost immediately would continously unpair & pair in a loop. No matter what I do with the settings on the phone it would not keep a constant connection. The only way was to un-tick the phone connection on the cars system so that only media was connected. Whether its a problem with Samsungs implementation of Android 9 Pie causing this or the cars system I don't know."
Same. Since the note 8, all samsung phones (and I have tried them all) have a horrible time with the bluetooth connection on all 3 vehicles in my household (13 BMW X3, 14 Caddy ATS, 14 Chrystler 200) hey google does not work after it registers the first time making hands free driving impossible and the constant disconnects after you use it or just make a call are a joke. Pair that with a camera that is not even close to the pixel 3 and this hot piece of garbage is gone. Boy the hardware is spot on for size and ergonomics, but it just dosen't work.
2016 Jaguar XF. Same exact issue with bluetooth connecting and disconnecting every 10 seconds or so. I plan on messing around in developer settings but not holding my breath for a fix through an update from JLR or Samsung.
found a fix for this
I have a Android head unit in my Car on Android Oreo. I keep having issues with the Bluetooth connection from my S10 in which it disconnects and reconnects over and over every 30 seconds. Here are results and a work around I found.
Galaxy S4 connection to Head Unit
First pair: Works fine
Future auto connects: Works fine
Galaxy S9 connection to Head Unit
First pair: Works fine
Future auto connects: Works fine
Galaxy S10 to Head Unit
First pair: Works fine
Future auto connects: disconnects and reconnects over and over every 30 seconds
Galaxy S10 to Head Unit paired using 3rd party app called Force Pair
First pair: Works fine
Future auto connects: Works fine
I tried everything to get this working since my S10 arrived.
S10 is on the latest update
Updated my Car Head Unit to the latest Firmware and Software.
Played with the developer bluetooth settings on the S10.
Tested pairing from the head unit and the phone separately.
Tried factory reset on both phone and head unit.
Tried forgetting all network settings on S10.
Tried disabling media and ringtone volume sync
Disabled Sleeping Apps, adaptive battery etc
Set All apps to not optimised
Tried unlocking the screen.
NON of the above worked. Only using this 3rd Party app Force Pair works, which has to suggest its a bug in the Bluetooth Connection Pairing. I dont even seem to need to keep this app running on my S10, just paired with it and the problem is gone. Samsung support just keeps telling me to take my phone to a repair centre but its not broke, all other bluetooth devices work fine.
If your experiencing any issues like this, its possible this workaround will work for you also
is it one of those "off road" vehicles that people never drive off road? lol
best of swapping your vehicle :highfive:
all seriousness however, I'm finding that I'm getting inconsistent connection to my Bluetooth headphones. they just randomly seem to cut out whilst listening to tunes and when I go to replay the tune from where it last stopped, its right at the beginning again.
zen123 said:
However the deal breaker is Bluetooth connection to my cars infotainment system, specifically the Land Rover Discovery Sport.
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Hello
I have a similar issue as my new SM-G973F cannot connect to a Jabra Elite 25e neck ear plugs or to a Wonderboom speaker (Logitech). My former S8+ connected without problem.
I've tried kdowney's solution to no avail.
It's also a pain for me since I spent almost 2 hours a day commuting to work.
[Edit] It took re setting the hear plugs (+ & multi function for 5") and it works now

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