Phone Locks Immediately After Unlocking - OnePlus X Q&A, Help & Troubleshooting

Has anyone else had this happen to them?
I was playing Deep Dungeons of Doom (ftw), then the screen suddenly turned off and locked. So I unlocked it, but as soon as I put in my code the screen shut off and locked again. It wouldn't stop. So I had to force a reboot. When the phone came back on, I unlocked it and sure enough it locked again. I did this again but put in the code slowly (I'm using the swipe lock). Then it unlocked properly. Seems to be working properly so far...
Anyone else experience this?

Me too...
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!

Sixelasco said:
Hi!
My phone has the same behavior (screen goes on and off randomly).
It does look like we are not the only one since people opened a topic on OP forum: https:// forums.oneplus.net/threads/screen-lock-issue-oneplus-x.404960/
Does it still happen on your side?
See ya!
Click to expand...
Click to collapse
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).

dgrasley said:
I recently installed MasterAwesome's CM 12 ROM and no longer have the issue (at least not yet).
Click to expand...
Click to collapse
Never mind... It just happened again. :/

I just realized something. The screen lock issue only seems to happen when the phone goes into landscape, specifically when you turn it to the left (camera on the left side, capacitive keys on the right). I can reproduce the issue by playing a game which forces landscape orientation (sword of xolan, cytus). The issue happens every time, within a minute of playing. However, when I start the game and hold the phone in the opposite position (capacitive keys on the left, camera on the right), it works perfectly well. The screen does not shut off and lock by itself.
I have no idea if it is the same with others.

I guess I had this issue while playing NFS no limits
Sent from my ONE E1003 using Tapatalk

I know this is an old thread, but I just thought I should add an update. I know what the issue was. It was the magnetic sensor. I have the OP case with the flip cover. When I have the cover folded back behind the device, and the device is put into landscape and then you adjust the volume, it would shut the screen down as though I had closed the cover. If i take the phone out of the case the issue does not occur. I can replicate the issue again and again with the case on and the cover folded back.
So there you have it. If you have the same issue, try taking the cover off.
I just ordered a new spigen case. One without a cover.

Having this issue with my one plus 3t
I don't have a magnetic cover it seems to occur when I plug in head phones earphones are fine but videos on youtube will freeze but once even after resetting it was locking and unlocking so wiped data ?

My phone is samsung J4 and as soon as i unlocked it, it turns off and locks again. This has been going again and again for quite a while and Im confused because i dont usually play games like the other cases mentioned here. Please reply if u know a solution or atleast think of it as a solution.

Related

[Q] Freezing HD2 after lock

I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.

[Q] Menu button flashing issue

Hi to everyone in this forum. I've recently received as a present a new toshiba folio 100, but, since I'm experiencing an annoying menu button flashing, I've thought of it as a software problem so I upgraded the folio using the foliomod1.3c and applied the rotate patch and also the 1.3c fix patch. The menu still flash with no apparent logic. I've tried to kill all applications running and it's still there. It seem to come up and down at random. I ask to all in this forum: do you believe it's a hardware issue or is a software issue? Because if it's a hardware issue I'm going to try to have a new folio from toshiba. I'm overall very pleased with the work that Dexter made to make the folio an usable machine but this flashing is driving me crazy. I use the folio basically as a portable scientific pdf reader so I need to concentrate on what I read and this flashing is really annoying. I would like very much to thank you all in this forum in advance for all the suggestion/help you could provide.
use my "foliobuttons" app
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I have a request that serve All those who suffer MENU crazy button .
Is it possible to prepare application you can setting ON/OFF the MENU button
Most of the time useless button.
sometimes button jump after 10 minutes, sometimes after an hour
Usually I fix the problem by changing the settings with FolioButtons 1.1.
If you could add to FolioButtons on/off operation for menu Buttons was the best.
Hi teknoraver,
Can you add enabled/disabled menu button in foliobuttons application ?
flashing on...
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I am pretty desperate about this issue, because none of the methods seem to help...
Right now the buttons work opposite- Menu button flashes mad and none of the other 3 responds...dont know how it happened
Just a thought- while the folio is booting up the menu button ALREADY flashes! I have zero understanding in there but isn't it a process that loads / starts early in the line?
I appreciate everyone's effort trying to solve this bug as it makes this handy tool a useless pile of crap.
I was wondering how many folio users are suffering of this crazy buttons madness.
Mine was crazy from the very beginning; I sent it back for repair and toshiba only did a firmware restore... Nothing changed at all!
It makes my folio almost unusable!
bye bye crazy buttons
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
I think it's a hardware issue and even a build quality issue.
If i hold my folio at the side of the buttons, i get the flashing buttons problem (even the foliobuttons app will not help), if i hold it at the other side, i've got no problems at all.
Do you have an animated background? Because I saw that some people had this issue with an animated background...
Hi Mshr73, nice first post indeed
Could you post some pictures of what you did?
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
seems to get better...
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
vietnamibalzsam said:
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
Click to expand...
Click to collapse
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
I just tested without thickness under the screen, with foliomod 1.4 and after a few hours I again the problem of crazy buttons.
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
Well, I just finished dismantling e reassembling my Folio. Following your hint, I cut a piece of paper and put it between the audio connector and the back of the screen (yes, it was metal vs metal). I'll see whether it's gonna work or not. Crossing fingers for now.
Not that I'm so confident in leaving a piece of paper stuck right where the DC input is .
BTW, did you try with a smaller thickness? Even if this is the problem, I'm wondering whether a piece of paper would be enough or not.
thyself can someone. post pictures of before and after details?
we will be much appreciated
i didn't have the crazy buttons issue this far in 2 weeks, just my home butten needs to be pressed harder. I'm pretty sure it's hardware related, i read often that users experience it when changing from an warm room to a colder one, or in regions where its verry humid(some circuit closes maybe...). so Mshr73 is on the right way as far as i can tell.
Dexter's 1.4
^Sbk79^ said:
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
Click to expand...
Click to collapse
Really sorry mate, I hope it will solved this for others too...
Anyhow, it is so disturbing, that I was already considering to send the tablet back to Toshiba...
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Mshr73 said:
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Click to expand...
Click to collapse
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
^Sbk79^ said:
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
Click to expand...
Click to collapse
Well ... with a piece of paper the problem Come back.
I handed a piece of cardboard and the problem disappears.
I think that to raise the screen to solve them but I'm still not 100% sure.

[Q] auto-rotating screen?

As stated almost every time a new thread hits this forum, the search function sucks, which is why I don't know, if this has been mentioned before, but:
Has anyone experienced, that once in a while the screen just rotates randomly, without any physical influences? I can even have it placed in the, so-called, multimedia dock, and the tab just rotates to portrait mode for a second or two, and then back again. It's highly irritating, and it hasn't been resolved with a factory reset.
Anyone with similar experience, and/or with a solution?
Same issue here. I use a cover case, it could be what causing this, i will try to remove it and let you know.
I haven't seen that, but I have seen mine rotate for a split second from just the slightest of tilts. Like sitting on my chest, I breathe with one hand holding it causing a slight tilt to that side.doesn't happen often at least.
whithout the case, it's better... Weird :/
Yes, this issue has been reported before and i also have this problem. But it's really rare, maybe 3-4 times a week?

[Q] My HTC One's touch is acting weird...

So, this thing drives me crazy...I've tried everything I knew and still nothing solved this problem.
I'm using HTC One. About 10 days ago weird things with touch started to happen. It seems that touch is partly unavailable/unresponsible on touch in one or two small areas. It seems to me like theres an empty place on my touch. Visualy is everything fine. Screen is crystal clear and has no damages or scratches. But I can't slide icons without troubles. Somwhere on 1/4 of screen, touch brakes briefly and I need another try to slide the icon. The same thing happens with status bar on the top of screen - I can slide it until that 1/4 part and it stops there and goes back. If I slide it quick with short move, it works fine, just slide alone over problematic area.
Also, few times I had that problem where screen works things on itself will. Makes pictures, or adds filters on Instagram, or, I don't know, just jumps around for few secons. Then, I lock the screen, then unlock it and usually that calm down the screen.
Also weird thing is that, when I want to send message, I can't reach "send" button in first try. I have to drop down writing sheet, than to touch the letters to put it in writing mode again, and then I can click the "send" button. On the same place where it was previously!
At first, I thought that plastic case or PVC protection is the problem, so I took off the protector from the screen. That solved problem for a bit. Then, I put back screen guard, and problem came back. After I totally rejected screen guard, problem is still here. I've tried to reset phone on factory, but that wasn't helpfull...
I forgot to state that I'm using Android 4.2.2 and this started to happen after that version update. I had no problem before.
So, now I'm here, as I don't know what else to do before I take this beauty to service. I just hope that this happens because of software bugs :crying:
Is there anyone who could help me? Have similar problem or know how to fix this?
In the meantime, I'll just hope that 4.3 will fix it themself... :fingers-crossed:

[Q] Rolling screen, please help!

Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
csumm said:
Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
Click to expand...
Click to collapse
Rolling back? Screenshot
?
RealityFails said:
Rolling back? Screenshot
?
Click to expand...
Click to collapse
It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because I still remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it now; I hope it won't return
csumm said:
It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because Is till remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it bow; I hope it won't return
Click to expand...
Click to collapse
From what you describe it sounds like your flex cable is causing the issue.
If that's the case, I could be wrong you can take it apart or return it to Sony. I'd just buy a new one. Sounds like a flex cable issue to me
A final development in the story of my phone. The rolling came back, got worse, and then I had times where I would push the power button to light up the screen out of power-saving screen off mode, and nothing would happen. The back-light would light up, but just a blank, black screen...
I sent it to the repair center and the quote came back. It would need a whole new screen.
The cost was going to be pretty high, so I looked online and bought a whole new phone for only 60 cents more than the repair quote!
I just hope my new phone lasts longer than the old one

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