My device keeps saying "Current software is up to date, you may check again in X hours"...
The issue is AT&T released Lollipop version 5.1.1 in late October, and now it's mid December;
and I still haven't received any update notification and keep getting "Current software is up to date".
My Device says I am running version 5.0. Is there something i should do or am missing?
Device Information:
Model - SAMSUNG-SM-G870A.
Android Version - 5.0.
Carrier: AT&T.
Random Information (Might be useful?)
I have more than 10GB free space.
All my apps are up to date.
Did Recovery mode> Wiped cache
Anyone here running a Galaxy S5 Active from AT&T also experiencing this problem?
A buddy was running the same issue. Turned out that the update is not always kept on the server. They pull it off after awhile.
zelendel said:
A buddy was running the same issue. Turned out that the update is not always kept on the server. They pull it off after awhile.
Click to expand...
Click to collapse
So, I'm stuck on 5.0 until a newer update comes around? :/
GraysonSH said:
So, I'm stuck on 5.0 until a newer update comes around? :/
Click to expand...
Click to collapse
He ended up calling in about it and they tried to push it to his device but it kept failing. They would up sending him a new device.
Related
Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
LPD is quite an "old"-ish ROM, if we can say so (check here for details: http://forum.xda-developers.com/showthread.php?t=1544487).
The Build Date is 8th May 2012.
I have found LPG to be the most stable version of 4.0.3 (Build date: 24 May 2012).
Looks like we're gonna have to wait a while longer for 4.0.4 (I meant worldwide coverage for it cause as far as I have found out this latest LPO for NEE is quite alright).
Cheers,
Mihai
jmbill said:
Hi there, i updated my S2 to 4.03 in April with ther official Tmobile UK update via Kies.
I have read on a few sites recently about 4.04 being out and that it makes further improvements. Well yesterday i connected my phone to Kies and was informed there was an update due so i went throught he whole update process and when complete it shows my phone as still being on 4.03.
At the end of the update my phone had all my apps, contacts, pics, everything still on phone. I did not have to reinstall anything. Kies now shows that i have latest firmware but i can see no difference.
Kies reports firmware as PDA:LPD / Phone:LPB / CSC:LPD (TMU)
Anyone had anything similar and bottom line is did i get an update or not.
Thanks for any help.
Click to expand...
Click to collapse
There was an update for Kies (just the program you run on your computer) lately, are you sure it wasn't just that?
SNAP!!
Hi guys,
I just went throught the same update issue. I had already upgraded to 4.0.3 earlier this year - but I have been experiencing problems with the phone simply turning itself off at random times and needing to have it's battery removed and reinserted to get it going again.
I e-mail Samsung support and got advised to do a firmware upgrade via kies.
So I did - and lowe and behold it found an update and duely installed it - but I am still showing droid version as 4.0.3 and I can see no difference what at all.
I also didn't need to reinstall any apps etc - so exactly what is going on?
Have samsung realised that they made a mistake with the initial release of ICS and applied a patch?
I've got my fingers crossed that what ever it is, it will hopefully stop the phone turning itself off.
Meanwhile I have e-mailed samsung back to ask exactly what was in the update - if I get anything back I'll post it on here.
Samsungs latest firmware is on 4.0.3.
When upgrading with Kies, none of your apps and personal data is tempered with. Just the system is updated and the rest is left untouched.
So, yes, your're upgraded to the latest firmware.
Sent from my GT-I9100
Hi,
I have a Galaxy S3 (I9300), and recently encrypted the device to enable to me to use my employer's exchange email service (NHS.net). The encryption process went without issue and my phone has been working normally since (about 2 weeks). However I have now received a message for a 170Kb OTA firmware update for the phone. When I click "Update now" is says the following:
Unable to update new software. Device is encrypted. Decrypt?
Click to expand...
Click to collapse
If I click OK it takes me to the "Security and lock screen" sub-menu in settings. In here the "Encrypt device" button is greyed out (as expected) and there seems to be nothing more to do. The update does not proceed. If I click cancel the device re-prompts me later anyway.
The problem is that my device keeps on prompting me to update with my only two options either to proceed as above (and get nowhere) OR postpone the update for up to 3 hours and get prompted again.
So now I am trapped in a situation where my device is nagging me to update but gives me no way to do so. As far as I am aware, encryption of an android device is irreversible without a factory reset so I am confused as to why the firmware update even asks for it?
Am I missing something here or is this a crappily designed security update from Samsung? I really don't want to have to factory reset my device then re-download all my software AND re-encrypt my device to use my email for a 170kb update; especially if this will happen again!
Any advice would be much appreciated,
Thanks
MalcontentUK said:
Hi,
I have a Galaxy S3 (I9300), and recently encrypted the device to enable to me to use my employer's exchange email service (NHS.net). The encryption process went without issue and my phone has been working normally since (about 2 weeks). However I have now received a message for a 170Kb OTA firmware update for the phone. When I click "Update now" is says the following:
If I click OK it takes me to the "Security and lock screen" sub-menu in settings. In here the "Encrypt device" button is greyed out (as expected) and there seems to be nothing more to do. The update does not proceed. If I click cancel the device re-prompts me later anyway.
The problem is that my device keeps on prompting me to update with my only two options either to proceed as above (and get nowhere) OR postpone the update for up to 3 hours and get prompted again.
So now I am trapped in a situation where my device is nagging me to update but gives me no way to do so. As far as I am aware, encryption of an android device is irreversible without a factory reset so I am confused as to why the firmware update even asks for it?
Am I missing something here or is this a crappily designed security update from Samsung? I really don't want to have to factory reset my device then re-download all my software AND re-encrypt my device to use my email for a 170kb update; especially if this will happen again!
Any advice would be much appreciated,
Thanks
Click to expand...
Click to collapse
why dont you use kies? maybe that will fix the problem
John Death said:
why dont you use kies? maybe that will fix the problem
Click to expand...
Click to collapse
Hi,
Tried Samsung Kies repeatedly; it downloads the update and then during the "Firmware upgrade in progress" times out after an hour.
Looks like I am the only person experiencing this problem; may have to factory reset the device after all.
MalcontentUK said:
Hi,
Tried Samsung Kies repeatedly; it downloads the update and then during the "Firmware upgrade in progress" times out after an hour.
Looks like I am the only person experiencing this problem; may have to factory reset the device after all.
Click to expand...
Click to collapse
You are not the only one, I am experiencing the exact same problem with encrypted device and not being able to install updates.
So far I have not been able to find a solution.
Manually apply OTA updates is in testing and a few have got it to work: I cant post a link but I did a search on these forums and found a tread about it.
Hope we can find the answer
Encrypted GALAXY S3 update
I am experiencing the exact same problem with encrypted device and not being able to install updates as my device is encrypted due to the Exchange! Hope someone already solved this issue? TIA
FYI
---------------------------------
Update From
IMM76D.I9300BUALE6
to
IMM76D.I9300BUBLG3
Same problem here. I would appreciate any idea. OTA updates usually work fine with my Asus Transformer, so this should be a Samsung related problem.
steinmarder said:
Same problem here. I would appreciate any idea. OTA updates usually work fine with my Asus Transformer, so this should be a Samsung related problem.
Click to expand...
Click to collapse
Update: For my phone, it actually seems possible to decrypt the device via the Security Menu. Samsungs support told me that this has to be done before the update can be installed....
I was also getting this a few weeks ago but when I connected to my pc and ran the update through Kies it updated without having to decrypt first
I've now removed my exchange connection to nhs.net and decrypted so unable to test
Sent from my GT-I9300 using xda app-developers app
neilybealy said:
I was also getting this a few weeks ago but when I connected to my pc and ran the update through Kies it updated without having to decrypt first
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
We too are experiencing this problem despite Samsungs "SAFE" (Samsung Approved For Enterprise) designation on the S III.
What version of KIES did you use? I've tried v2.2 and v2.3
Remove Exchange Email First
Vicntc said:
We too are experiencing this problem despite Samsungs "SAFE" (Samsung Approved For Enterprise) designation on the S III.
What version of KIES did you use? I've tried v2.2 and v2.3
Click to expand...
Click to collapse
I realize this thread is a little old but i'll reply anyway. I've seen on other forums that your enterprise email is causing the issue. You have to remove your enterprise email/exchange acct in order to decrypt the device. Once removed, the option to decrypt should be available. You may then accept the OTA. Your phone is only doing what it's told to do by the exchange server. It might be a ***** to remove the account but i think it would still be easier than a factory reset.
haddy17 said:
I realize this thread is a little old but i'll reply anyway. I've seen on other forums that your enterprise email is causing the issue. You have to remove your enterprise email/exchange acct in order to decrypt the device. Once removed, the option to decrypt should be available. You may then accept the OTA. Your phone is only doing what it's told to do by the exchange server. It might be a ***** to remove the account but i think it would still be easier than a factory reset.
Click to expand...
Click to collapse
Thanks for the post haddy17. We have investigated that option but when you're working with potentially thousands of staff/employees, it's a tad cumbersome to have them remove, upgrade, reconfigure. If it were just me, it would be fine. We're currently trying to get a response from Samsung and while we have made some progress, it's not clear where the end may be...
You are probably using Exchange servers? One way could be to change ActiveSync policy to not require encryption on device. This is selectable feature. Or maybe create two policies and move clients between them from request of user.
There are still shortcomings what comes to corporate security and Android mobiles (well there are issues on other platforms too)
I have installed Android 4.3 from occam image downloaded from Google to my Google Nexus 4. The phone has been rooted and set up with TWCR.
The problem is that every week or so the phone thinks there is an OTA OS update from Google: a notification icon pops up telling that an "update to Android 4.3" has been downloaded (update size 1.8M). The update "installs" in a second, boots into TWCR which offer to repairs root access (and I do), and then boots normally. There is no that "optimizing app N of M" lengthy process as with a real OS upgrade.
I confirmed that the build incremental version in /system/build.prop does not change; in fact, the build fingerprint is not changed by this "update":
Code:
ro.build.fingerprint=google/occam/mako:4.3/JWR66V/737497:user/release-keys
Why does this happen and what may I try to do to prevent this?
same issue happened yesterday with my phone
andorkin said:
same issue happened yesterday with my phone
Click to expand...
Click to collapse
My wife's all stock Nexus 4 with Android 4.3 got an update notification today, and run an upgrade that did not change anything in the "About phone" page. Unlike mine, thought, it did the "Optimizing application X of Y" step after a reboot.
So maybe there was a systemic glitch which just coincided with my phone re-flash? This explanation would hold if I do not see any more of these "updates" coming in the next few weeks.
Hi kkm000
today I unroot my phone and flash stock recovery and then successfully installed the update.
version of the build changed from JWR66V to JWR66Y
Got the phone last Wednesday, and I could have sworn after checking for updates taking a peek at the System update history and it showed nothing. Under LAST SYSTEM UPDATE: it shows No updates applied, but under Show system update history it is showing the following:
System update history
Software Version: VS99010B
Configuration Version: B15.LGE.VS990.0
Has anyone else noted that that their Verizon V10 came like this and I just missed it, or did they slip us a update?
tnks
jbraft said:
Got the phone last Wednesday, and I could have sworn after checking for updates taking a peek at the System update history and it showed nothing. Under LAST SYSTEM UPDATE: it shows No updates applied, but under Show system update history it is showing the following:
System update history
Software Version: VS99010B
Configuration Version: B15.LGE.VS990.0
Has anyone else noted that that their Verizon V10 came like this and I just missed it, or did they slip us a update?
tnks
Click to expand...
Click to collapse
I just got mine yesterday and it says same thing.
jbraft said:
Got the phone last Wednesday, and I could have sworn after checking for updates taking a peek at the System update history and it showed nothing. Under LAST SYSTEM UPDATE: it shows No updates applied, but under Show system update history it is showing the following:
System update history
Software Version: VS99010B
Configuration Version: B15.LGE.VS990.0
Has anyone else noted that that their Verizon V10 came like this and I just missed it, or did they slip us a update?
tnks
Click to expand...
Click to collapse
Have had the phone (Verizon version) for about a week and I have the exact same information you show. I also haven't noticed any notifications that there's been a system update available or that one was installed.
Your box should say which software version your phone shipped with.
Sent From My LG V10
Phones shipped with VS99010B.
Hi, thought I'd come here as it seems to be full of Android experts!
I bought a Samsung Galaxy Mini S4 - GT-I9195I from eBay.
The phone was brand new, but not sealed and the phone had already been through the initial setup process, although all the new stickers were all over it.
However, when I try to update the handset, I get this message -
The operating system on your device has been modified in an unauthorised way. Try downloading software updates using Samsung Kies on your PC
Could this be down to apps that are installed? (Whatsapp, a Countdown game)? I have tried to use the Samsung software but get told after the latest update has downloaded that there was an error verifying it?
I'm really not sure if the phone has been hacked or not. Could this message be because the seller unlocked the handset? When I view the status of the phone in settings, everything looks normal although shaded out. It's on Android 4.4.4. Build no. KTU84P.I9195IXXU1AOD1
Hope someone can help.
Thanks