Voice Mail Settings Not Enabled - Android Q&A, Help & Troubleshooting

I have a Samsung Galaxy Core Prime SM-G360T1, from Metro PCS. I have noticed in Settings, under Voicemail, that the VM Settings are not enabled (grayed out).
Does anyone know a way, maybe a service code, which will enable these settings. I am trying to block undesirable callers from leaving a VM on my phone.
Metro is of no help. They tell me to call Samsung. Samsung says that is the way Metro wanted their phones built (firmware).
I have tried several Blocker Apps that were suppose to hang up on the caller, and not allow them to leave a Voice Message, but none have worked so far.
The blocked call still allows the Voice Mail to be activated. I am thinking the answer may lie in the grayed out Settings on the phone.
Any help would be greatly appreciated. Thank you.

I believe it would have to do with the combination of settings... are dev. Optn. On or off

Thanks for your response. Developer Options are off, but since seeing your response, I have tried viewing the Voicemail Settings
with the DO's turned on. They still appear disabled (grayed out).

Sheldon7801 said:
Thanks for your response. Developer Options are off, but since seeing your response, I have tried viewing the Voicemail Settings
with the DO's turned on. They still appear disabled (grayed out).
Click to expand...
Click to collapse
well, you should, turn them on first..

Related

How to block calls while on EVDO?

Hey guys, I put this over in the regular titan forums, but I wasn't sure where it belonged.
I am wondering if there is any way to send all incoming calls to voicemail when I am using PDAnet to get online. I know there is a PDAnet setting to "allow calls when connected" but even if I uncheck this, calls still come through and discconect my internet.
The reason I'm posting this here is because if something specific to PDAnet isn't available, or possible, is there anything that I can do to the phone to not have incoming calls disconnect my internet connection? I had a Motorola Q for a little while, and there is a "bug" that actually does this automatically (sends call to voicemail while on EVDO). It was a setting in the DEBUG menu, in the field test option, called DDTM, and it was by default on (I think), and so people had to change that to off (could be switched) to allow incoming calls. It was perfect for me though. Now, I think I tried looking for a DDTM setting in the mogul and I had found it a while back, but I dont think it did anything with regard to my situation. So my questions are:
Is there anything with PDAnet that I can do besides the setting I talked about? Registry or something...?
If nothing with PDAnet, then does anyone know how to change the DDTM setting on a mogul? I got into the DEBUG menu (##33284#) and I didnt find any DDTM setting there.
Besides the DDTM setting (since it hasn't worked for me in the past) is there any other method you guys can think of that will do what I want?
Thanks!!
Call Filter
Yes there is There is a program called, Call Filter. you should be able to google it an find it.
SPB Phone Suite can also filter calls.
My understanding of call filter programs is that they screen the calls once they come to the phone and then prevent the phone from ringing. I would imagine this would still disconnect my internet services. I messed around a little with SPB phone suite, and I have nexvisions rom, which comes with Call SMS blocker (it has a call filter option). With SPB phone suite with the filter enabled, I couldn't even connect via PDAnet, it gave me an error 619 or something. With the Call SMS blocker, the program didn't block my incoming call at all, so that's more the program's fault. But am I mistaken in thinking that a call filter program would not work for my needs?
You don't need those programs to do it. Go to phone setting > Mode of Operation > change to EVDO only. This will automatically block all incoming/outgoing calls.
PS you might have to edit your registry if Mode of operation doesnt show.
I believe DCD's clean rom has it on his rom.
basian2001 said:
I believe DCD's clean rom has it on his rom.
Click to expand...
Click to collapse
Yes it does.
That does seem to work for my last option. But I cant receive any calls at all when in this mode, so I guess I would have to manually change this each time . Is there any way this entry can be automatically changed somehow with a script or a registry change? Also, this wouldn't work in areas without EVDO right? Since I'm disabling 1x, it would seem like it. So no software solution for this eh? Wierd how the glitch with the Q was perfect for me...
You are stuck with the manual fix tbh.

[Q] Disabling Conditional Call Forwarding

Hi all.
So I have this great SI4G from AT&T that I rooted and unlocked to my network, Rogers. However I've noticed that the 3 conditional call forwarding options are set with (I assume) the previous owner's number. If I try to disable them, or change the number I get an "unsupported" or "unexpected answer" error message.
I can still make and receive calls, but if I miss them, they will not go to my voicemail. Rogers does not support those options so I really don't know how to kill them... Any ideas?
I've seen this around and about the forums, but no solution really...
Thanks!
This is not meant to bump the topic, but I just flashed a new ROM and I still get those settings. This would mean it's stuck in the SIM card... which doesn't make any sense to me.
Anyone?
call rogers tech support, they should be able to help. My best guess.
*sigh* yeah thanks chrisrotolo, I forget to do that too often... and guess what? The forward thingy was a bug actually; they reset my VM and now it works fine. Turns out all the numbers that appeared are the numbers that the network puts in to compensate for these unsupported options.
+1 for me on the duh scale...

[Q] Issues with voicemail?

This maybe due to my "upgrading" SIM cards at T-mo earlier today, but my new Amaze is not allowing me to set up Google Voice or utilize the Visual Voicemail preinstalled features and keeps directing me to call 611. Google Voice sends back an error stating "Failed to retrieve and save current forwarding number settings." When I click on Voicemail Settings it looks bad. The page doesnt load up (ie appears greyed out, with a jumble of numbers at the top where my phone # should be. Anyone else having similar issues? My first guess is either an issue with Sense or T-Mo.
do you have wifi calling ?
vinterchaos said:
do you have wifi calling ?
Click to expand...
Click to collapse
No I dont see the app. At least like there was in myTouch4G, also no references to it in my settings menu.
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
domin8 said:
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
Click to expand...
Click to collapse
If you try to open VM Settings does it look normal, or is it all greyed out and the number all jumbled?
mines not greyed out. double check and run the setup a few times, maybe itll work through. mine said some error, but i dont have anything greyed out actually. i check mine with the google voice app itself, so i dont see it as an immediate issue (for me at least)
I went from the LG G2x to this device and I had GVoice on that. The voice app failed to set call forwarding options for me, too, when I first installed it on the Amaze4G but becuase they are subscriber specific with the carrier, and not the device it doesn't matter.
If you go through google voice web site and go through the settings you can get the call forwarding codes and dial it from the device and it will accomplish the same thing and work fine.
I was on the phone with TMO this morning about a network issue happening with my phone that's unrelated to voicemail. In investigating potential service issues they mentioned that Seattle and the surrounding area has a new visual voicemail system issue. It could be that. I'm not sure if that's specific to my location or if they rolled out something service wide.

Google Voice voicemail assistance

I've been working at getting the voicemail for my first Android device, the SGH-i777, switched to GVoice for a bit now and I can't seem to get it working.
During the setup process [account selection, etc.] it goes to setup the voicemail and I get this error that reads:
"Error
Forwarding number changed failed"
So I found another route via the web interface with the string of numbers that reads: *004*googlenumber#.
Upon entering that in the dialer, I get:
"Call forwarding
Connection problem or invalid
MMI code
conditionally for All Basic Services"
Then I found a lead, on disabling all the settings under "Settings -> Call -> Call forwarding -> Voice Call". That gives me two errors:
"Unable to deactivate call diverting for unanswered calls. Unsupported by operator"
&
"Unexpected response from network."
Online, the web interface does show:
"Deactivate Google voicemail on this phone"
This is occurs when the device is stock and rooted, and running a new ROM. I've also tried deleting and re-adding my phone's number to my list of phones and reinstalling the GVoice app. [NOTE: It's stock and rooted right now though]
Ideas?
Check if the call can go into the voicemail message system first. If not, I will call ATT to reset the condition forwarding.
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
SquidLord said:
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
Click to expand...
Click to collapse
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
AtlanM87 said:
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
Click to expand...
Click to collapse
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
SquidLord said:
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
Click to expand...
Click to collapse
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
AtlanM87 said:
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
Click to expand...
Click to collapse
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
SquidLord said:
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
Click to expand...
Click to collapse
Glad it works for you! Just for my information, the "conditional" is in which menu - call forwarding? I can't find a "conditional" option. I am sure this will come up again sometimes, so I try to fully grasp it. Thanks man!
I don't understand. I've had this same problem since I got my new phone, the SGH-i727 Skyrocket. My number in the carrier setting exactly matches the number for the "conditionals"... So what gives? I'm rooted and running a custom ROM, but the issue was present before I ever rooted, when I was stock.
I had some issues setting mine up, I am also rooted. Have you tried looking at voice.google.com -> Settings -> Phones -> Mobile and seeing if its checked or even there?
Also I reinstalled all the google apps so that might have also helped.
I had a similar problem. I'm guessing you have the Google voice app installed? I would try to reset to defaults the dialer info.
Try this
1. Remove Google app.
2. Clear dialer and dialer storage cache
3. When you go to dialer, the settings should be reset. Configure it as if you have no Google voice.
4. Install Google voice, but make sure you have both WiFi internet and cell phone reception.
5. Hopefully it succeeded, regardless go to the dialer --> Preference --> voice-mail handler for me its either Google voice, or voice mail, or none(dial voice number)
Like wise if you have the number is correct on the Google voice website and you have configured the phone with the app try entering this code. Remember the number is your Google voice mail.
Remove the dashes, and the X's correspond to the Google number, these are to be entered on the standard dialer. I do recommend this be your last step
AT&T
*004*1XXX-XXX-XXXX#
Verizon
*71XXX-XXX-XXXX
T-Mobile
*004*1XXX-XXX-XXXX#
Sprint
*28XXX-XXX-XXXX
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
jbrinkley said:
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
Click to expand...
Click to collapse
This isn't the s3 section
Sent from Zanpakuto using Getsuga Tensho!
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
jbrinkley said:
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
Click to expand...
Click to collapse
Not sure if you're trying to be a smartass or not, but....either way this is the i777 forum. Post in the forum relative to your device.
why are you guys so touchy about specific forums? Looking for help from wherever it comes from is a good thing.
That little clue about numbers matching would have helped me yesterday, regardless of what phone I was using. ANd it will help someone in the future.
If it was an htc forum I might have said something different, but I still would have said something.
Telling someone to gtf out of your forum for no good reason is just silly.
Everyone is here to help. That's all there is. If no one needed help, there wouldn't be an XDA.
but ya, I'll stay out of your guy's forum. not that I post alot or anything.
Don't choke on your lollypop
And here I thought I was being nice. I don't remember telling anyone to gtfo....I simply said to post in your phones forum. Well good luck. Happy flashing.
All I said was that this isn't the S3 section. Was that so wrong? Many things are device dependent. So many things can't be given support for unless you have our device.
Sent from Team Pirate! Using Tapatalk 2

Verizon - Lock Screen Pin and Advanced Calling

In previous phones I was able to, on lock screen, input my PIN and it would go directly into the phone. Now I need to click OK. Every thing I've seen thus far tells me to go into the settings and into the PIN setup and click "Enable (or disable) confirm PIN without tapping OK". That doesn't seem to show up when I go into the PIN setting.
Also - When I go into Connections>Advanced Calling - Only HD Voice is available, not HD Voice and Video Calling. I checked my Verizon account and it's been applied to my line so I am not sure if it's something I'm missing here.
Anyone tackle these yet?
edit: I contacted Verizon via chat and they needed to activate the Video Calling on their end, even though it was active on my account already.

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