Hi All,
Not sure where to post for help, so apologies if this isn't the correct place.
A few days ago I dropped a padlock on my Xperia Z2 screen and it shattered completely. The display still works fine but obviously, doesn't respond to touch, I can see notifications still popping up. Luckily, I was due an upgrade and so am replacing the phone.
However, I want to make sure I get everything I can off my phone (ideally photos, videos and backing up Whatsapp messages (I thought this setting was enabled, but using my "backup phone", I see I've lost about a year of conversations/media) and wipe it.
I'm quite techy (I work in IT) but have minimal experience "hacking around" with Android and just wondered if anyone could help or even just point me in the right direction.
For me the ideal solution would be to do something like along the line of "How to Remote View and Control Your Android Phone" from HowToGeek (can't post URL sorry), but it requires root, so I'm open to suggestions.
FYI - It's an Xperia Z2 on EE (UK) and, I believe (from memory) that the bootloader is locked.
Many thanks in advance,
Dex
Bump
If the display works enough you could use an otg cable and connect an usb mouse to it to unlock the phone then connect it to a pc and copy everything off the phone that you need.
Related
Yesterday I dropped my Galaxy S3 GT-I9300 softly on the floor, but immediately I noticed that there was a problem with the screen: the glass was not broken, but colours were abnormally green, with a horizontal white line at the top of the screen, and a little circular dead zone in the upper left corner. I could still use it. But a few hours later, the light intensity of the screen had progressively and drastically decreased, and the phone could no longer be used. Today, the screen is totally black…
All data was saved on the external card, and I thought that Gmail synchronization would have saved my agenda. So initially, it did not seem like a too big problem, except for the cost of screen replacement, but when I realized that my calendar synchronization had not been not properly configured, the problem suddenly became more serious! My main problem is now data, not screen!
When the phone is on, and connected to my PC via an USB cable, I can only access two folders on the phone: “Card” and “Phone” (the external card is still in the phone). I have the original ROM, the phone is not rooted.
Do you think that my calendar data is there somewhere? I don’t know where to find it.
I’m afraid that all data will be lost if I send back my phone to the reseller's after sales service.
Alternatively, is there a mean, with an HDMI adapter and an external screen, to use the phone anyway: only the display does not work, the rest of the phone seems OK. The touch screen still worked fine yesterday, when I could still see something. Will I see anything on the TV when touching the phone screen? It would be wonderful if I could just reconfigure my synchronization, in spite of that black screen, and thus recover my agenda data via my Gmail account, before sending the phone to the after sales service.
Any suggestions are welcome.
Search exact same question been asked before and i believe a workaround was found .
jje
You can use ADB to make a backup of all your apps + data. However USB Debugging must be enabled for this to work. Is it enabled on your device?
If yes, there are a lot of guides on how to backup your phone`s content such as Apps + Data.
One such guide is this: http://www.thesuperusersguide.com/adb-backup--restore.html
No, I had not activated "ADB debugging" and without screen, it seems a little bit difficult to do it now, thus precluding "ADB" use. That's why I was wondering if there was a possibility to use the phone with an external screen via a MHL-HDMI adapter, assuming the touch screen still works… Any idea?
yes, just do that. you can also access adb from recovery without having to enable anything
I am now pretty sure that touch screen is OK. Even if I don't see anything, swiping the screen to unlock it produces the usual sound. So I won’t do anything until I get a MHL HDMI adapter. I think it is the simplest way, if that works… I keep you informed in a few days. Many thanks
hey, a week ago my phone was crushed by one of my friends somehow and now, as you could guess, it doesnt.. display. No touch response either as far as i can tell. only response is vibration (turning on and off, recovery mode etc)
see.. i've really messed up here. this is a samsung device which means i have two tools useful in aiding my problem. kies and FindMyMobile (to unlock the screen) and as i just noted my phone is locked so kies will not work. why cant i just import files? Usb Debugging is disabled. FindMyMobile? not enabled on device. AllShare? Remote Control? both disabled. everything seems to be blocking me.
so the question is, is there any way possibly using adb or another method to either enable usb debugging or pull my files from my internal SD? if so, sorry to be a pain but this hasn't happened before. well, my data hasn't been as important before. Anyway, could you explain in deep detail for me? i'd appreciate it.
if not, is there any program or method to unlock my phone through my computer?
please, no one suggest USB OTG as even if my device does support it, it either wont work or i wont be able to get one in time. my phone goes off for repair or replacement on the 28th. (factory reset)
i've been looking for the past 5 or so days for a software that can do this. Wondershare was one of them, installed the recovery package on my phone but did nothing at all.
I apologise for the long and vague question im not sure what im asking. i just want all my photos and videos off my phone. nothing else. my computer recognises my phone but doesnt allow data transfer. i guess my priority right now is finding out a way to unlock my phone. Thank you in advance
So I broke my touchscreen in a way, that it wont respond to touch elswhere but in a tiny stripe at the upper edge of the screen (around 1 cm working). Otherwise, the device seems to be working just like before. My biggest concern is my data - contacts, call logs and messages. I could access the phone via google now (ok google commands) for a few hours, however, now it requests screen lock anytime I try to do any action. What am I asking for? A way to unlock the phone (I have a pin screen lock) so I could navigate via google now for everything I needor a way to access the phone via computer (I would need step by step guide what to do because I am complete newbie). I likely don't have usb debugging enabled, which is a problem i suppose. I would preffer one of the methods above, however I am open to any ideas how to access my phone/data.
Please excuse my english, it's not my native. I will be grateful for any help
Hi all,
First of all, this is my first post on the forum, so I hope this in the right section. I apologize if that’s not the case.
The post is about my zenfone 3 deluxe that I have broken. Precisely, the screen is broken and is not responding anymore but the smartphone is still working (phone call, notification etc).
Now I am desperately trying to recover my SMS/MMS from the phone since several days. I have tried many things but nothing had really worked.
In fact, I have identified two major issues I don’t know how to bypass.
First one is: the phone is on the homepage view (screen after a reboot) where the phone is secured by a scheme (that I therefore cannot draw).
Second one is: when I plug the phone on the PC, the phone is asking to validate if data can be accessed from the PC. Otherwise, phone is in charge mode only and no access is possible.
If one of you have any idea on how to bypass one of these protections, you help will be really appreciated.
Thanks!
Antonio
Hey all, I am totally new to this sort of thing with phones, but have a long IT/networking/Telecom career behind me. I am new to the site, so don't know the best way to find what I'm looking for. My predicament is this: I have an S9+ that was run over (many times ). The case and screen are totally smashed, like a fractured mirror, and are inop. The buttons do not work. BUT it is still powered up and connected to my LAN via WiFi - I can see it in my Connected Devices list on the router. I plugged it into my PC with the USB cable, but unfortunately the PC is not recognizing it. I have already obtained and activated a replacement S9+. Is there any way to recover my data, apps, logs, etc. from the squashed device?
FNBerzerker said:
Hey all, I am totally new to this sort of thing with phones, but have a long IT/networking/Telecom career behind me. I am new to the site, so don't know the best way to find what I'm looking for. My predicament is this: I have an S9+ that was run over (many times ). The case and screen are totally smashed, like a fractured mirror, and are inop. The buttons do not work. BUT it is still powered up and connected to my LAN via WiFi - I can see it in my Connected Devices list on the router. I plugged it into my PC with the USB cable, but unfortunately the PC is not recognizing it. I have already obtained and activated a replacement S9+. Is there any way to recover my data, apps, logs, etc. from the squashed device?
Click to expand...
Click to collapse
Hi,
You can try to connect to findmymobile.samsung.com and find your device. Before that you should have a samsung account configured on the device.
After connecting to the website, you should see your phone with the location and when you click on it you will see some options such as "Save".
Click on it and select what you want to save (app data are not saved if i'm not wrong).
Try from there and let me know if it work for you
Thanks for your response, riojosepha! Unfortunately I did/do not have a samsung account. At least not one intentionally set-up by me. Was one perhaps setup automatically when I purchased the phone through VZN? I'll try poking around at findmymobile.samsung.com as you suggest.
To close out this thread: I am unable to access the phone. I am going to take it to a data recovery company.