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My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
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Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
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Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
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i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!
update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA
Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?
yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit
UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem
aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
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Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck
After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..
SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.
Hello guys,
My girlfriend is using the honor 5X KIW-L21C432B350 version updated to marshmallow since the date it was officially released. The phone is running on stock version since we bought it.
The last 3-4 weeks the phone reboots randomly 1-2 days per day. It usually happens when the phone is not in use and it is idle.
I am clueless of what to do. We tried to factory reset the phone and reinstalled the applications she was using, problem reappeared again after 2 days.
Now i am using it with few apps installed, no dual sim card setup, no sd card installed. Any way to figure out what might be causing this problem?
Maybe the battery is loose?!
huawei will probs fix if still under warranty
CptBill said:
Hello guys,
My girlfriend is using the honor 5X KIW-L21C432B350 version updated to marshmallow since the date it was officially released. The phone is running on stock version since we bought it.
The last 3-4 weeks the phone reboots randomly 1-2 days per day. It usually happens when the phone is not in use and it is idle.
I am clueless of what to do. We tried to factory reset the phone and reinstalled the applications she was using, problem reappeared again after 2 days.
Now i am using it with few apps installed, no dual sim card setup, no sd card installed. Any way to figure out what might be causing this problem?
Click to expand...
Click to collapse
It sounds like a hardware problem
Sent from my FRD-L04 using Tapatalk
Try connecting the device via USB, entering developer options, enable the Keep screen awake option.
Then using ADB, record any unusual errors through the adb logcat command, if nothing important shows up then yes it is a hardware error. Otherwise, post it here.
most likely to be a hardware problem, some loose contacts.., better get it to a service station..
have a mate 10 pro and its reboots radom.. not every day but some time two time of i day. happen when i listen to music with sleep timer and when i awake and press power button once its reboots(not always) .. and it also had happens when i was just using the phone (never in calls) only had the phone 1 week. to keep it short it randomly reboot sometimes.
any else with similar error or help?
kind regard Dexter
Random reboot
I got same problem. It is exactly as you described. My firmware is BLA-L09 8.0.0 (C782). And Yours?
It's happened to my one 3-4 times since I got it and happened last night when I was using it's torch to see where I was going in total darkness, which was not helpful!
I'm on BLA-L09 8.0.0.124 (C782).
So... It was happend to me last night as well. Two days ago when I ve used torch. I ve spoked with Polish branch of huawei support and they said that they have different firmware but they had same problem. With some update it has been sorted out. So apparently we have to wait for an update. I am sure for 99% we have problems with our firmware. No reasons to be worry.
Having the same issue on my Mate 10 PRO, random restart while using the phone
clockwork.satan said:
It's happened to my one 3-4 times since I got it and happened last night when I was using it's torch to see where I was going in total darkness, which was not helpful!
I'm on BLA-L09 8.0.0.124 (C782).
Click to expand...
Click to collapse
Known issue on nova launcher with Mate 10 or maybe with all Oreo phone...
You're on nova I bet...
I had a soft reboot on my mate 10 standard yesterday after using Instagram with google maps navigation mini screen running on top of all other windows.
Not using Nova launcher.
SkyboneNoya said:
I had a soft reboot on my mate 10 standard yesterday after using Instagram with google maps navigation mini screen running on top of all other windows.
Not using Nova launcher.
Click to expand...
Click to collapse
There are some reboots with Nova when you use torch.
Don't know on mate 10 standard
Huawei mate10 pro auto reboot
I have same problem here with mate 10pro. When I bought the phone it doesn't reboot this way. After 1 month it start to reboot randomly. Even I did not do anything on my phone. Please help.
Hi;
This problem started to occure this week on my huewai nova, does anybody know how to fix it?
It occurs randomly, while speaking on phone, while surfing on chrome, while looking at photos or writing in whatsapp...
Also started on MATE8
The same problem started this week on my Mate 8. I was going to replace it with a 10 and now find out it is happening on all the Huawei. What in the world is going on?
The same problem with my Mate 9 Pro since the second March update of Oreo.
I returned to the factory settings with no hope but it' s ok for now, if you have a chance, you can try to return factory settings too. (Nova)
I also reset to the factory settings, but after a few days the problem returned
I use Nova on Mate 10 standard, only one random reboot in 3 months so far
kazprotos said:
I use Nova on Mate 10 standard, only one random reboot in 3 months so far
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Click to collapse
Same here!
I'm using P20 Pro. I also experienced random reboot same as all of you. I even brought the phone back to Huawei service centre just last week to fix it but it didn't help. What they did was just to reflash the firmware into my phone. It seems like most huawei phones on Android 8 has this issue. Terrible!
Get used to it it's a Huawei
Same here... Using Mate10 ALP-L29C636B136. I just do updates OTA til I got to 136 then suddenly my phone is now useless due to severe random reboots. I ended up unlocking bootloader, rooting it and installing TWRP, and trying several means to flash stock firmware but I'm always failing. Also tried HuRUpdater but failed as well. Any other suggestions?
Found this thread on google. This is frustrating. Random soft reboots on my P10 at least twice per day. I've tried root, non-root, downgrading versions, nada. I haven't tried returning to nougat though. Maybe I'll do that.
EDIT: Turned out to be a huawei accessibility bug. Uninstalled an app that uses accessibility permission and it doesn't randomly reboot anymore.
So lately after the 8.0.0.112 update on my USA mate 10 pro APP when I am using an intensive app or multitasking, screen suddenly turns off and comes back on very quick and asking to input pin which it usually does when I restart and it doesn't appear to restart whole but a real quick one, I am not rooted or anything, pure factory stock, any ideas or guesses?
Strange I have had this phone only reboot at random once.Does it get hot when it does this ?
No, and it only started happening after the latest update and it happened like 3 to 4 times, just using for normal usage.
I have the US Mate 10 Pro on the same firmware. I've never had a random reboot.
Check your SIM card is fitting properly and the SIM slot is not loose
SIM is not the problem, it sits in very snug.
Factory reset ?
Didn't see the need, I was just curious about the issue, it's occassional and I can live with it.
didnt have one yet but i usually reboot myself atleast once per week. atleast do cache clear in recovery after update if you didnt
Ok thank u.
I've had my honor 10 for over a year now,never experienced any issues,not even after updating to emui 10,however recently ive noticed the device restarting itself while not even in use,and these days its starting to sometimes freeze and reboot. Has anyone experienced anything like this, i am considering to do a factory reset however first id like to hear if anyone has any other ideas what could be the cause.
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
RGAGA said:
I'm experiencing exactly the same. I had no problem in two years but for the past two days I think my honor 10 froze and rebooted maybe 5/6 times... It's completely random, three times when I had the phone in hand, the other during night or non using period.
I'm also on emui 10 since it was available : currently on 10.0.0.177(C432E3R1P4patch01). @Anubiz_DK did you find any clues ?
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Click to collapse
My problem was the same, factory reseting it worked.
Started having same problem myself two days ago. I really don't want to do the factory reset, but it seems like it is the only way ?
Update, after the factory reset everything was good for a month, yesterday the issue came back, no apparent reason why
I had a similar problem, but after a couple of days it went away by itself.
Im also seeing visual bugs before some of the reboots, like colorful squares and such
I wiped cache partition yesterday and so far so good. Before wipe it was restarting 5-10 times a day.
Did the same today and it seems to help
Also i how much free ram do you have without an open app, seems to be conected to the issue, both time i had reboots it was around 800mb and 1.12gb,after wiping the catches ive stayed around 1.8-2.0 gbs
About 2 days after wipe of cache partition the reboots started again. No apparent reason why. Sometimes it happens when in use, sometimes it happens when not it use. Some times there are plenty of apps in background, sometimes 1 or 2. Sometimes it reboots 3 times in a few minutes, sometimes it goes 1-2 days without reboot. Heavy use and multitasking doesn't seem to trigger the reboot. Few times it even rebooted while booting and once it booted to safe mode.
Anyone tried checking if it could be a hardware issue, and are you all on emui 10
Im on EMUI 10. I can't think of any HW issue. Maybe RAM related?
The reboots started to intensify for last 4 days. I get about 5-15 daily at various situations. Formatting cache partition doesn't help anymore, i got one reboot about 5 minutes after wiping cache partition.
I just got August security update along with system update 10.0.0.180 (C432E5R1P4). Will report later if it helped with the reboots.
Well I got one reboot yesterday and one today. So no help here..
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
Anubiz_DK said:
I have a new theory after traveling last night on a train, for a while there were no reboots, but as i was in a hell hot train last night the phone could not stop rebooting, sooo im imaginine its possible overheating issue
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Click to collapse
Hi! It's unlikely, IMHO, since my phone reboots too, but it's of ~room temperature, no signs of overheating. Maybe, it's thermal compound bug/lack, but unlikely.
At 4PDA, I've counted around 10 people having the same reboot issue. I've asked some of them here, but we don't know the reason for sure. 4pda.ru/forum/index.php?showtopic=904618&view=findpost&p=101416402
So, still guessing. One of them said that After downgrading to android 9.1 and resetting , her phone runs just fine. That trick does not work for me...
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
ichepurnoy said:
Important note : for the cases I've seen, it has started ~within 2 months (around Sept 2020)
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Click to collapse
I can confirm that. And I think it is quite strange. Could it be something with NPU unit?
BTW, I have early unit. I bought it right when the phone was available. In 5/18.
It had stoped. and it started again, honestly i have no idea at this point, there is no good reason for all this, im done with this at this point
I'm angry. I have sent my phone to RMA, the last day of warranty, 31st May 2020. The USB-C connector wasn't able to transfer data and it couldn't fast charge.
They actually accepted it and changed everything except motherboard. So 3 weeks later in June I got basically new phone back, with new battery, display, back cover... And because I wiped it before sending it to RMA, I did clean install and rightaway also a clean install of Android 10. Everything was working perfectly, battery life was great..
And then the damn reboots started, late September or early October. It pisses me of, since the phone has been recently refurbished in official service centre within the warranty. I was expecting to be able to use it quite comfortably for at least another year since the service. Possible up to 2 years...