Mobile data network slows and disconects. - AT&T LG G5 Questions & Answers

Hello, I've been having some issues while browsing the internet with chrome or using Imgur's app. I started noticing that after a period of time Gifs on the imgur app start becoming choppy even after waiting for them to completely download. Only after turning off my data and then turning it back on will the gifs play normally.
Another strange thing when the phones data connection seems to slow down, I had tried to use chrome (and firefox) and it gave me unable to connect to the internet errors. I forgot the exact error message. All I know is that if I turn off data then turn it back on quickly it will be fine.
Even stranger, while my lg g5 was giving me "unable to connect to the internet" errors, I turned on the hotspot on the g5 and used the Wi-Fi on my older lg optimus g chrome browser and it would connect and browse online just fine.
Anyone have similar experiences or ideas why this happens?
The next time this happens I'll probably head to the att store and see what they can figure out.

I've had some similar issues like that which started last week while doing Google searches and also on chrome. Very strange. I've had my G5 since mid April
Sent from my LG-H820 using XDA-Developers mobile app

Related

[Q] Disconnected message when searching

Many times when searching via voice I'm getting a "disconnected" error with a list of other things to tap (like when you tap the clock to see a list of actions).
The phone is within a few feet, on a solid wifi connection. Droid Maxx from Verizon, stock ROM. Watch is the LG G Watch, including the update that came out today.
Any thoughts?
mickmel said:
Many times when searching via voice I'm getting a "disconnected" error with a list of other things to tap (like when you tap the clock to see a list of actions).
The phone is within a few feet, on a solid wifi connection. Droid Maxx from Verizon, stock ROM. Watch is the LG G Watch, including the update that came out today.
Any thoughts?
Click to expand...
Click to collapse
My LG G watch seems to be encountering the disconnected error a fair amount as well. It is paired with a Nexus 5.
It appears the bluetooth link is going down between the two, while the phone shows the watch as being connected if I use the Android Wear app on the phone to disconnect and then reconnect it gets stuck re-connecting. Rebooting the watch lets it connect again.
On other occasions it has reconnected itself after a while.
EDIT:
PS. It is worth noting that the watch does NOT display the disconnect icon when this happens (usually if you walk out of range you get a little cloud with a line through it)
Azarin said:
My LG G watch seems to be encountering the disconnected error a fair amount as well. It is paired with a Nexus 5.
It appears the bluetooth link is going down between the two, while the phone shows the watch as being connected if I use the Android Wear app on the phone to disconnect and then reconnect it gets stuck re-connecting. Rebooting the watch lets it connect again.
On other occasions it has reconnected itself after a while.
Click to expand...
Click to collapse
I'm not getting extended disconnects; just failing to answer questions about half the time. If it fails, I can try again and it often works.
mickmel said:
Many times when searching via voice I'm getting a "disconnected" error with a list of other things to tap (like when you tap the clock to see a list of actions).
The phone is within a few feet, on a solid wifi connection. Droid Maxx from Verizon, stock ROM. Watch is the LG G Watch, including the update that came out today.
Any thoughts?
Click to expand...
Click to collapse
I just got my LG G Watch and paired it with my stock Moto X running 4.4. It paired no problem but I would say 95% of the time I get a disconnected message when doing a voice search. It is pretty infuriating.
Notifications still seem to come through and I still get served cards but voice search fails almost all the time. When I initially went from Wifi to 4g it worked for one search and then back to disconnected. It doesn't seem to be a phone problem since people on here are using a number of different phones. This is a bug that needs to get fixed ASAP by Google.
I am disappointed but hopeful they can get this quickly fixed.
I'm experiencing the exact same thing on my Gear Live. Its paired with stock S5. I just tried for like 5 minutes to get it to save a note and it would think for a while and then just disconnect.
mosi76 said:
I just got my LG G Watch and paired it with my stock Moto X running 4.4. It paired no problem but I would say 95% of the time I get a disconnected message when doing a voice search. It is pretty infuriating.
Notifications still seem to come through and I still get served cards but voice search fails almost all the time. When I initially went from Wifi to 4g it worked for one search and then back to disconnected. It doesn't seem to be a phone problem since people on here are using a number of different phones. This is a bug that needs to get fixed ASAP by Google.
I am disappointed but hopeful they can get this quickly fixed.
Click to expand...
Click to collapse
This is exactly everything I've noticed as well.. Seems to have gotten waaaaay worse after yesterday's update
Azarin said:
My LG G watch seems to be encountering the disconnected error a fair amount as well. It is paired with a Nexus 5.
It appears the bluetooth link is going down between the two, while the phone shows the watch as being connected if I use the Android Wear app on the phone to disconnect and then reconnect it gets stuck re-connecting. Rebooting the watch lets it connect again.
On other occasions it has reconnected itself after a while.
EDIT:
PS. It is worth noting that the watch does NOT display the disconnect icon when this happens (usually if you walk out of range you get a little cloud with a line through it)
Click to expand...
Click to collapse
Happens to me, too. Completely random though. Repairing the watch fixes it, but it is indeed annoying. We will have to wait for Google to fix this together with all the other bugs.
I found a small fix for this issue if anyone still needs help. I just set a tasker task to disconnect and reconnect bluetooth every hour. I haven't encounter this issue after doing so. It takes about 10 seconds and works great for me.
iHelp101 said:
I found a small fix for this issue if anyone still needs help. I just set a tasker task to disconnect and reconnect bluetooth every hour. I haven't encounter this issue after doing so. It takes about 10 seconds and works great for me.
Click to expand...
Click to collapse
Thanks, I'll give it a shot.
What about trying to reply using voice within a received Hangout or email? I'm always getting an error "Can't reach Google at the moment". Am I the only one? But if I select a default reply from the available list, I can reply with no problems...
iHelp101 said:
I found a small fix for this issue if anyone still needs help. I just set a tasker task to disconnect and reconnect bluetooth every hour. I haven't encounter this issue after doing so. It takes about 10 seconds and works great for me.
Click to expand...
Click to collapse
Nice idea, however it doesn't fix the issue for me (I bought Tasker specifically for this). Is this still working for you, or is it just improving things slightly?
Trouble is I don't use the voice search in public often (people stare!), but when I do want to show-off my watch's features, it fails - I look like a nob! Anyone found any sign that Google are looking at this? Does the Gear Live have this problem?
barkside said:
Nice idea, however it doesn't fix the issue for me (I bought Tasker specifically for this). Is this still working for you, or is it just improving things slightly?
Trouble is I don't use the voice search in public often (people stare!), but when I do want to show-off my watch's features, it fails - I look like a nob! Anyone found any sign that Google are looking at this? Does the Gear Live have this problem?
Click to expand...
Click to collapse
I found it only improves it a little, but it's not a full fix. Sometimes my watch works the whole day without connection problems and then suddenly multiple times in a short period of time.
I've read that the gear live has the same problem, so I guess it's android wear wide. Hopefully google is going to bring out an update soon which fixes all the annoying bugs.
barkside said:
Nice idea, however it doesn't fix the issue for me (I bought Tasker specifically for this). Is this still working for you, or is it just improving things slightly?
Trouble is I don't use the voice search in public often (people stare!), but when I do want to show-off my watch's features, it fails - I look like a nob! Anyone found any sign that Google are looking at this? Does the Gear Live have this problem?
Click to expand...
Click to collapse
Like stated by the previous post this is a simple fix. The only one that can truly fix the issue is Google. I have used this for a week and not had any issues relating to bluetooth disconnecting. One issue I noticed was Google Search sometimes breaks after using it multiple times in a short amount of time. I usually have to just force stop Google Search every 3 days also.
This has always been an issue I had even before Android Wear. If I used Google Now too much I couldn't get the "Okay Google" command to work. It seems this also happen when using wear too much. A simple force stop fixed it, but it is annoying when you want it to just work. Another thing I noticed was custom roms are having issues with Android Wear in my case.
Every time I use a custom rom on my Nexus 5 and try to use my LG G Watch I have constant disconnects and Google Search issues. Maybe Android Wear isn't playing nice with custom roms, but after using rooted stock for the last week I am experience very few issues compared to when using different custom roms. I noticed whenever I used a custom rom I got the "Connected, running sync loop". I have no idea if this causes the constant disconnects, but on stock with the simple "Connected" I have no issues.
I started out with the same problem using a Gear Live with a Sony Xperia Z1 Compact. The thing that fixed it for me was turning off battery saving mode on the phone - called stamina on the Xperia - that was turning off BT to save power. Now I rarely see the disconnected message.
Anyone found a solution to this problem?
My lg g watch also disconnects 90% of the time from my note 4. Anything from ok google to search or ser a reminder or or or
SIlvRav said:
Anyone found a solution to this problem?
My lg g watch also disconnects 90% of the time from my note 4. Anything from ok google to search or ser a reminder or or or
Click to expand...
Click to collapse
I have found this issue for Android Wear for my LG G watch R and Galaxy Note 3. If I use watchmaker, I have it set to vibrate twice upon disconnect and vibrate once upon connect. It is constantly disconnecting and immediately reconnecting (2 vibrations, followed immediately by a single vibration). This is extremely annoying and I see the same problem stated in the beginning, the voice search is constantly disconnected or cannot reach the server.
Cheers,
B.D.

Moto Z Android 7.0 Nougat issues

I have a Moto Z Force (Droid), and got the OTA update for Nougat about a week ago (build NCL25.86-11). Since the update, I've had a lot of problems:
* Wifi issues: Right now my phone can't see any of the 10 or so access points near my house.
* Bluetooth Audio issues: Frequent skips listening to audio over bluetooth (every several minutes)
* Background Sync issues: Hangouts no longer syncs in the background, and Facebook seems to have occasional syncing issues. I get no Hangouts notifications at all (until I open the app), and my Facebook notifications are sometimes missing or delayed.
I think I may be having battery life issues with my Incipio battery Moto Mod, but I'm not sure about that.
Also, I can't remember if I tried this before the Nougat update, but when I'm using bluetooth and use voice commands to play music, all further bluetooth media plays back at extremely low (nearly inaudible) volume, even with bluetooth volume turned all the way to max, and I have to disconnect and reconnect to bluetooth to get normal volume on anything again.
I've tried multiple reboots, and a cache wipe. I'm pretty close to doing a factory reset, but was wondering if anyone else is experiencing these issues.
I am definitely seeing the Bluetooth audio skip - I downloaded my album off google play and had the same effect (verifies it isnt data connection). Skips and stutters on all audio - Pandora, Google Play, etc...
I have noticed WiFi issues - drops connection and comes back up
also getting zero notifications on apps.
Another issue I am seeing is the screen locking and becoming unresponsive - couple threads I have seen suggest this is caused by certain apps - so I am having to boot in safe mode and turn them on one at a time - friggin painstaking.
Definitely starting to miss my Note 5
By now I've no 7, but did you try to do a factory reset? I had similar problems with LG devices when upgrading vom 5 to 6. A factory reset resolved them completely. No fun to so so but ...
I've only experienced the Bluetooth issues. They went away after a reboot though.
Sent from my XT1650 using Tapatalk
I have absolutely no Bluetooth, cannot see or be seen by any other device. I'm exchanging it tomorrow.
Looks like my Wifi issue is not a Moto Z specific issue - it's happening exactly as described in this Nexus/Nougat forum post:
Code:
https://productforums.google.com/forum/#!topic/nexus/Qbeb7ZP0wOw
Perform a factory reset, then see where you are. Factory resets aren't as bad as the "old" days. You can pick your backup image date from the Google Welcome menu screens as you set the phone back up. If you use Nova launcher, import your saved desktop back up.
I've had the Bluetooth Audio skips as well. I also cannot use my camera about 75% of the time. It gives me the Camera error, Please restart the Camera app. I did a FDR and issues are still present.
Sent from my XT1650 using Tapatalk
wifi is slow used to get 218 megs down now only 136 down
I can add an other Bluetoorh issue. When I'm listening to podcasts while the phone is connected to the audio system of my car and I get interrupted by a phone call (which is also routed to the audio system of my car) after the call ends audio play back resumes for about half a second and the stops. I've to start it manually on the phone to resume. The podcast app (https://play.google.com/store/apps/details?id=com.bambuna.podcastaddict) is in paused state.
I'm definitely seeing WiFi drops and battery drain and heat issues with my Tumi battery mod. Also seeing screen freezes requiring a power button reset. Am getting very close to factory resetting.
I'm having problems going from WiFi to data. If I boot up the phone, it establishes a data connection. After Wifi is turned on, data permanently turns off and can't be reconnected without restarting the phone.
Note that I am using the phone overseas with a domestic (Japanese) sim card. Just last week however, I was using a Moto Z Droid Play and had no problems whatsoever. The standard Moto Z Droid has more Lte bands as well, so this shouldn't be happening.
I'm assuming it's a problem with WiFi to Lte handover related to Nougat?
TokyoGuy said:
I'm having problems going from WiFi to data. If I boot up the phone, it establishes a data connection. After Wifi is turned on, data permanently turns off and can't be reconnected without restarting the phone.
Note that I am using the phone overseas with a domestic (Japanese) sim card. Just last week however, I was using a Moto Z Droid Play and had no problems whatsoever. The standard Moto Z Droid has more Lte bands as well, so this shouldn't be happening.
I'm assuming it's a problem with WiFi to Lte handover related to Nougat?
Click to expand...
Click to collapse
Rather than restarting, toggle airplane mode.
Sent from my XT1650 using Tapatalk
PiousInquisitor said:
Rather than restarting, toggle airplane mode.
Actually that doesn't work. I tried it numerous times, along with disabling mobile data and then enabling it. I'm going to wipe the phone tonight and do a fresh start to see if that solves the problem.
Click to expand...
Click to collapse
Fix for wrong default APN Settings for O2 on Android 7.0 Nougat
After Upgrade to Android 7.0 mobile data did not work on german O2 Network.
After some research i found the right APN Option:
MVNO-Type have to be changed from IMSI auf „Keine“
Source: Giga.de - Android 5.0 Lollipop-Bugs & Probleme: Lautlosmodus, WLAN, Videowiedergabe & mehr [Ãœbersicht]
After that change another apn appeared called "O2 Internet", selecting it and LTE started to work as expected.
Hope that's help someone.
And here I was thinking this was the smoothest update on any Android phone I've received. I have no issues at all, didn't factory reset either. I also listen to podcast all the time over bluetooth, and never once did it skip. Maybe it's google music issues?
Also battery life has gotten much better.
Bluetooth disconnected issues for me via car Bluetooth since update.
any one having problems with sound cutting out on the phone only way to get sound back is by rebooting ?????????
I think the issues I'm seeing are due to overheating. Seems to happen after the battery pack charging kicks in at 80%. Anyone else notice this?
For the BT skipping/noise, turn off BT and turn it back on. That fixes it for me.
Don't know what's triggering it, though.

Apps not loading over Wifi

Hello,
I noticed a problem on my LG V30 H930 on Android 9.
Some apps won't load data over wifi networks (e.g my home wifi, sometimes in hotel), but not all (it works at my college, or in public wifi in shops), or they load very slowly.
For example Twitter : it plays videos or pictures only after 1 or 2 minutes of loading. However there is no such issue when I go on twitter.com in my web browser (on my phone).
Google Play Store : Downloading apps is stuck, it stays pending download for 5-10 minutes (sometimes forever). So I don't get updates whenever they are available.
Some games get stuck at the login step with my google play games account.
I have an Internet Speed widget showing only a few Bytes/s whne these apps get stuck, compared to 2-3 MBytes/s when everything is working fine
I don't have these problems using 4G
So I don't know if it is a network issue or the phone.
Do you have any idea ? Thanks
Are you using VPN? Try with that turned off if possible.
Please do hardware test using *#546368#*930# , kindly check if wifi test returns passed.

Wifi Freezing

Got the Reno 2 this week to try as ive never had an oppo phone before.
The only issue i have is when browsing on wifi every now and then it will stop loading any internet pages. Its looking like it starts to try to load a page then stops and the only way i get it working again is to toggle wifi off and on then pages load fine again until the next time. Its not my internet or router as every other device i have connected never has an issue.
Anyone know of wifi issues with this phone? Its still on Android 9 as no update os showing yet. I'd rather not send it back for a refund but i cant live with this issue so id rather find a fix.

Wifi connected but cant update playstore apps or play online games

Hi! I am not sure if this is the same wifi bug that everyone is reporting. But please hear me out. I have been using my RN9s for over 2 months now. No issues whatsoever. Then yesterday I picked up my phone connected to my wifi then showed me this notification "This wifi network has no access to the internet". The weird part is that I can get online with every apps in my phone except for gaming app that requires internet connection and I am unable to update and download any apps from playstore. Here are the steps I did to try and fix the issue. Restart phone, power off completely, clear cache for playstore and apps that are not accessing internet and master reset the device. I did ask friends and workmates who are using the same ISP and they dont encounter any issues like mine. Restart, power off completely and master reset my modem/router as well but to no avail. Any thoughts? Thank you!

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