Moto Z Android 7.0 Nougat issues - Moto Z Questions & Answers

I have a Moto Z Force (Droid), and got the OTA update for Nougat about a week ago (build NCL25.86-11). Since the update, I've had a lot of problems:
* Wifi issues: Right now my phone can't see any of the 10 or so access points near my house.
* Bluetooth Audio issues: Frequent skips listening to audio over bluetooth (every several minutes)
* Background Sync issues: Hangouts no longer syncs in the background, and Facebook seems to have occasional syncing issues. I get no Hangouts notifications at all (until I open the app), and my Facebook notifications are sometimes missing or delayed.
I think I may be having battery life issues with my Incipio battery Moto Mod, but I'm not sure about that.
Also, I can't remember if I tried this before the Nougat update, but when I'm using bluetooth and use voice commands to play music, all further bluetooth media plays back at extremely low (nearly inaudible) volume, even with bluetooth volume turned all the way to max, and I have to disconnect and reconnect to bluetooth to get normal volume on anything again.
I've tried multiple reboots, and a cache wipe. I'm pretty close to doing a factory reset, but was wondering if anyone else is experiencing these issues.

I am definitely seeing the Bluetooth audio skip - I downloaded my album off google play and had the same effect (verifies it isnt data connection). Skips and stutters on all audio - Pandora, Google Play, etc...
I have noticed WiFi issues - drops connection and comes back up
also getting zero notifications on apps.
Another issue I am seeing is the screen locking and becoming unresponsive - couple threads I have seen suggest this is caused by certain apps - so I am having to boot in safe mode and turn them on one at a time - friggin painstaking.
Definitely starting to miss my Note 5

By now I've no 7, but did you try to do a factory reset? I had similar problems with LG devices when upgrading vom 5 to 6. A factory reset resolved them completely. No fun to so so but ...

I've only experienced the Bluetooth issues. They went away after a reboot though.
Sent from my XT1650 using Tapatalk

I have absolutely no Bluetooth, cannot see or be seen by any other device. I'm exchanging it tomorrow.

Looks like my Wifi issue is not a Moto Z specific issue - it's happening exactly as described in this Nexus/Nougat forum post:
Code:
https://productforums.google.com/forum/#!topic/nexus/Qbeb7ZP0wOw

Perform a factory reset, then see where you are. Factory resets aren't as bad as the "old" days. You can pick your backup image date from the Google Welcome menu screens as you set the phone back up. If you use Nova launcher, import your saved desktop back up.

I've had the Bluetooth Audio skips as well. I also cannot use my camera about 75% of the time. It gives me the Camera error, Please restart the Camera app. I did a FDR and issues are still present.
Sent from my XT1650 using Tapatalk

wifi is slow used to get 218 megs down now only 136 down

I can add an other Bluetoorh issue. When I'm listening to podcasts while the phone is connected to the audio system of my car and I get interrupted by a phone call (which is also routed to the audio system of my car) after the call ends audio play back resumes for about half a second and the stops. I've to start it manually on the phone to resume. The podcast app (https://play.google.com/store/apps/details?id=com.bambuna.podcastaddict) is in paused state.

I'm definitely seeing WiFi drops and battery drain and heat issues with my Tumi battery mod. Also seeing screen freezes requiring a power button reset. Am getting very close to factory resetting.

I'm having problems going from WiFi to data. If I boot up the phone, it establishes a data connection. After Wifi is turned on, data permanently turns off and can't be reconnected without restarting the phone.
Note that I am using the phone overseas with a domestic (Japanese) sim card. Just last week however, I was using a Moto Z Droid Play and had no problems whatsoever. The standard Moto Z Droid has more Lte bands as well, so this shouldn't be happening.
I'm assuming it's a problem with WiFi to Lte handover related to Nougat?

TokyoGuy said:
I'm having problems going from WiFi to data. If I boot up the phone, it establishes a data connection. After Wifi is turned on, data permanently turns off and can't be reconnected without restarting the phone.
Note that I am using the phone overseas with a domestic (Japanese) sim card. Just last week however, I was using a Moto Z Droid Play and had no problems whatsoever. The standard Moto Z Droid has more Lte bands as well, so this shouldn't be happening.
I'm assuming it's a problem with WiFi to Lte handover related to Nougat?
Click to expand...
Click to collapse
Rather than restarting, toggle airplane mode.
Sent from my XT1650 using Tapatalk

PiousInquisitor said:
Rather than restarting, toggle airplane mode.
Actually that doesn't work. I tried it numerous times, along with disabling mobile data and then enabling it. I'm going to wipe the phone tonight and do a fresh start to see if that solves the problem.
Click to expand...
Click to collapse

Fix for wrong default APN Settings for O2 on Android 7.0 Nougat
After Upgrade to Android 7.0 mobile data did not work on german O2 Network.
After some research i found the right APN Option:
MVNO-Type have to be changed from IMSI auf „Keine“
Source: Giga.de - Android 5.0 Lollipop-Bugs & Probleme: Lautlosmodus, WLAN, Videowiedergabe & mehr [Ãœbersicht]
After that change another apn appeared called "O2 Internet", selecting it and LTE started to work as expected.
Hope that's help someone.

And here I was thinking this was the smoothest update on any Android phone I've received. I have no issues at all, didn't factory reset either. I also listen to podcast all the time over bluetooth, and never once did it skip. Maybe it's google music issues?
Also battery life has gotten much better.

Bluetooth disconnected issues for me via car Bluetooth since update.

any one having problems with sound cutting out on the phone only way to get sound back is by rebooting ?????????

I think the issues I'm seeing are due to overheating. Seems to happen after the battery pack charging kicks in at 80%. Anyone else notice this?

For the BT skipping/noise, turn off BT and turn it back on. That fixes it for me.
Don't know what's triggering it, though.

Related

[Q] Disconnected message when searching

Many times when searching via voice I'm getting a "disconnected" error with a list of other things to tap (like when you tap the clock to see a list of actions).
The phone is within a few feet, on a solid wifi connection. Droid Maxx from Verizon, stock ROM. Watch is the LG G Watch, including the update that came out today.
Any thoughts?
mickmel said:
Many times when searching via voice I'm getting a "disconnected" error with a list of other things to tap (like when you tap the clock to see a list of actions).
The phone is within a few feet, on a solid wifi connection. Droid Maxx from Verizon, stock ROM. Watch is the LG G Watch, including the update that came out today.
Any thoughts?
Click to expand...
Click to collapse
My LG G watch seems to be encountering the disconnected error a fair amount as well. It is paired with a Nexus 5.
It appears the bluetooth link is going down between the two, while the phone shows the watch as being connected if I use the Android Wear app on the phone to disconnect and then reconnect it gets stuck re-connecting. Rebooting the watch lets it connect again.
On other occasions it has reconnected itself after a while.
EDIT:
PS. It is worth noting that the watch does NOT display the disconnect icon when this happens (usually if you walk out of range you get a little cloud with a line through it)
Azarin said:
My LG G watch seems to be encountering the disconnected error a fair amount as well. It is paired with a Nexus 5.
It appears the bluetooth link is going down between the two, while the phone shows the watch as being connected if I use the Android Wear app on the phone to disconnect and then reconnect it gets stuck re-connecting. Rebooting the watch lets it connect again.
On other occasions it has reconnected itself after a while.
Click to expand...
Click to collapse
I'm not getting extended disconnects; just failing to answer questions about half the time. If it fails, I can try again and it often works.
mickmel said:
Many times when searching via voice I'm getting a "disconnected" error with a list of other things to tap (like when you tap the clock to see a list of actions).
The phone is within a few feet, on a solid wifi connection. Droid Maxx from Verizon, stock ROM. Watch is the LG G Watch, including the update that came out today.
Any thoughts?
Click to expand...
Click to collapse
I just got my LG G Watch and paired it with my stock Moto X running 4.4. It paired no problem but I would say 95% of the time I get a disconnected message when doing a voice search. It is pretty infuriating.
Notifications still seem to come through and I still get served cards but voice search fails almost all the time. When I initially went from Wifi to 4g it worked for one search and then back to disconnected. It doesn't seem to be a phone problem since people on here are using a number of different phones. This is a bug that needs to get fixed ASAP by Google.
I am disappointed but hopeful they can get this quickly fixed.
I'm experiencing the exact same thing on my Gear Live. Its paired with stock S5. I just tried for like 5 minutes to get it to save a note and it would think for a while and then just disconnect.
mosi76 said:
I just got my LG G Watch and paired it with my stock Moto X running 4.4. It paired no problem but I would say 95% of the time I get a disconnected message when doing a voice search. It is pretty infuriating.
Notifications still seem to come through and I still get served cards but voice search fails almost all the time. When I initially went from Wifi to 4g it worked for one search and then back to disconnected. It doesn't seem to be a phone problem since people on here are using a number of different phones. This is a bug that needs to get fixed ASAP by Google.
I am disappointed but hopeful they can get this quickly fixed.
Click to expand...
Click to collapse
This is exactly everything I've noticed as well.. Seems to have gotten waaaaay worse after yesterday's update
Azarin said:
My LG G watch seems to be encountering the disconnected error a fair amount as well. It is paired with a Nexus 5.
It appears the bluetooth link is going down between the two, while the phone shows the watch as being connected if I use the Android Wear app on the phone to disconnect and then reconnect it gets stuck re-connecting. Rebooting the watch lets it connect again.
On other occasions it has reconnected itself after a while.
EDIT:
PS. It is worth noting that the watch does NOT display the disconnect icon when this happens (usually if you walk out of range you get a little cloud with a line through it)
Click to expand...
Click to collapse
Happens to me, too. Completely random though. Repairing the watch fixes it, but it is indeed annoying. We will have to wait for Google to fix this together with all the other bugs.
I found a small fix for this issue if anyone still needs help. I just set a tasker task to disconnect and reconnect bluetooth every hour. I haven't encounter this issue after doing so. It takes about 10 seconds and works great for me.
iHelp101 said:
I found a small fix for this issue if anyone still needs help. I just set a tasker task to disconnect and reconnect bluetooth every hour. I haven't encounter this issue after doing so. It takes about 10 seconds and works great for me.
Click to expand...
Click to collapse
Thanks, I'll give it a shot.
What about trying to reply using voice within a received Hangout or email? I'm always getting an error "Can't reach Google at the moment". Am I the only one? But if I select a default reply from the available list, I can reply with no problems...
iHelp101 said:
I found a small fix for this issue if anyone still needs help. I just set a tasker task to disconnect and reconnect bluetooth every hour. I haven't encounter this issue after doing so. It takes about 10 seconds and works great for me.
Click to expand...
Click to collapse
Nice idea, however it doesn't fix the issue for me (I bought Tasker specifically for this). Is this still working for you, or is it just improving things slightly?
Trouble is I don't use the voice search in public often (people stare!), but when I do want to show-off my watch's features, it fails - I look like a nob! Anyone found any sign that Google are looking at this? Does the Gear Live have this problem?
barkside said:
Nice idea, however it doesn't fix the issue for me (I bought Tasker specifically for this). Is this still working for you, or is it just improving things slightly?
Trouble is I don't use the voice search in public often (people stare!), but when I do want to show-off my watch's features, it fails - I look like a nob! Anyone found any sign that Google are looking at this? Does the Gear Live have this problem?
Click to expand...
Click to collapse
I found it only improves it a little, but it's not a full fix. Sometimes my watch works the whole day without connection problems and then suddenly multiple times in a short period of time.
I've read that the gear live has the same problem, so I guess it's android wear wide. Hopefully google is going to bring out an update soon which fixes all the annoying bugs.
barkside said:
Nice idea, however it doesn't fix the issue for me (I bought Tasker specifically for this). Is this still working for you, or is it just improving things slightly?
Trouble is I don't use the voice search in public often (people stare!), but when I do want to show-off my watch's features, it fails - I look like a nob! Anyone found any sign that Google are looking at this? Does the Gear Live have this problem?
Click to expand...
Click to collapse
Like stated by the previous post this is a simple fix. The only one that can truly fix the issue is Google. I have used this for a week and not had any issues relating to bluetooth disconnecting. One issue I noticed was Google Search sometimes breaks after using it multiple times in a short amount of time. I usually have to just force stop Google Search every 3 days also.
This has always been an issue I had even before Android Wear. If I used Google Now too much I couldn't get the "Okay Google" command to work. It seems this also happen when using wear too much. A simple force stop fixed it, but it is annoying when you want it to just work. Another thing I noticed was custom roms are having issues with Android Wear in my case.
Every time I use a custom rom on my Nexus 5 and try to use my LG G Watch I have constant disconnects and Google Search issues. Maybe Android Wear isn't playing nice with custom roms, but after using rooted stock for the last week I am experience very few issues compared to when using different custom roms. I noticed whenever I used a custom rom I got the "Connected, running sync loop". I have no idea if this causes the constant disconnects, but on stock with the simple "Connected" I have no issues.
I started out with the same problem using a Gear Live with a Sony Xperia Z1 Compact. The thing that fixed it for me was turning off battery saving mode on the phone - called stamina on the Xperia - that was turning off BT to save power. Now I rarely see the disconnected message.
Anyone found a solution to this problem?
My lg g watch also disconnects 90% of the time from my note 4. Anything from ok google to search or ser a reminder or or or
SIlvRav said:
Anyone found a solution to this problem?
My lg g watch also disconnects 90% of the time from my note 4. Anything from ok google to search or ser a reminder or or or
Click to expand...
Click to collapse
I have found this issue for Android Wear for my LG G watch R and Galaxy Note 3. If I use watchmaker, I have it set to vibrate twice upon disconnect and vibrate once upon connect. It is constantly disconnecting and immediately reconnecting (2 vibrations, followed immediately by a single vibration). This is extremely annoying and I see the same problem stated in the beginning, the voice search is constantly disconnected or cannot reach the server.
Cheers,
B.D.

Bluetooth Issues with Note 2

I have a Verizon Samsung Note 2. It is NOT rooted, running stock ROM 4.4.2.
I have been having issues with bluetooth devices having audio cutting in & out issues. Here is the odd thing, it doesn't loose connection & it doesn't happen with everything I connect it to via bluetooth.
I can connect with both my vehicles & no issues.
I have 2 LG headsets & a JUMBLR bluetooth, that the audio with cut in & out after 3-5 minutes of playing. I can restart the device & it will work, but with the same result.
I have a Jabrees bluetooth device that will stream audio just fine, no issues.
I am at a loss as to how to correct this & am looking for some input.
Thx in advanced!!
weave423 said:
I have a Verizon Samsung Note 2. It is NOT rooted, running stock ROM 4.4.2.
I have been having issues with bluetooth devices having audio cutting in & out issues. Here is the odd thing, it doesn't loose connection & it doesn't happen with everything I connect it to via bluetooth.
I can connect with both my vehicles & no issues.
I have 2 LG headsets & a JUMBLR bluetooth, that the audio with cut in & out after 3-5 minutes of playing. I can restart the device & it will work, but with the same result.
I have a Jabrees bluetooth device that will stream audio just fine, no issues.
I am at a loss as to how to correct this & am looking for some input.
Thx in advanced!!
Click to expand...
Click to collapse
I'm not sure if this will help or not, but you might try an app that basically keeps your phone's cpu from dropping down into the lower mhz range when you're not actively using the phone. (I'm guessing you probably lock the screen when playing music).
An app like Wake Lock Power Manager might work, found here: https://play.google.com/store/apps/details?id=eu.thedarken.wl.
I actually stopped using Wake Lock Power Manager and switched to an app called Blank Screen ( here : https://play.google.com/store/apps/details?id=com.mirwanda.blankscreen) . I'm not totally sure... but I think that when you only have the screen go blank with this app... that it allows the cpu to keep performing as if the phone still has the screen on.... which may keep the cpu from dropping down into power saving range. I've never run any tests to confirm this theory, so I could be totally wrong.... However it works though, it seems to help prevent the stuttering problem I was having.
I also try to remember to long press my home button to close all running apps, then go to task manager to clear memory before starting up my music. Using the Blank Screen app and taking these extra steps seems to have solved the stuttering for me. It might not work for you, but won't hurt anything to try.
I will try it.
What other don't understand is why doesn't it do it when I'm streaming through my car & the screen is off?
weave423 said:
I will try it.
What other don't understand is why doesn't it do it when I'm streaming through my car & the screen is off?
Click to expand...
Click to collapse
Yeah... I'm not sure what would cause that either. A quick Google search shows that a lot of other people report having Bluetooth problems with KitKat 4.4.2, so you're not alone with the problems. Maybe the quality of the antennas on the LG headsets & JUMBLR are not as good as the antennas in the car and other device. I also wonder if something is trying to sync or run in the background on the headsets... and maybe it doesn't do this with the car??
You could try turning off auto sync on the phone to see if this might help. You could also try to Disable (Turn Off) different apps through the "Manage Apps" feature under phone's settings to see if this might help.
Another easy thing to try would be to clear the phone's "Cached Data" to see if this might help-- (I read somewhere on the Internet where someone said this helped them). You can do this by going into phone settings / storage / then touch on Cached Data and clear it.
Also... here's a post where someone says that they had duplicate Google Contacts that were syncing issues/ that ultimately was causing their Bluetooth problems ( http://forum.xda-developers.com/showthread.php?t=2646592&page=2 ). They say that by going into Google Contacts and deleting the duplicates, that it fixed the syncing problem and the Bluetooth issues. (You could do this by going to Google Contacts at https://contacts.google.com, the go to "Find Duplicates," and either merge or delete any duplicate contacts that it shows).
You could also try rebooting the phone into Safe Mode to see if the Bluetooth works better. If so, this may indicate that an app you installed could be causing the Bluetooth problems. To get into Safe Mode, Power off the phone, and then Press the Power button again to turn it back on... but also press the Volume Down button at the boot up splash screen and continue to hold volume down until the phone boots up completely. This should boot it into Safe Mode and you'll see Safe Mode in the bottom left of the screen. If Bluetooth works better in Safe Mode, then you can just reboot the phone and it will go back into Normal mode...then try disabling or uninstalling different apps and see if the Bluetooth works better.

Internet (WiFi&GSM) randomly stops working until reboot

My Samsung S7 Edge (running Android 7.0) has, for a while, been having the following problem: every so many days, without any obvious triggering cause, the internet ceases to work - in any app, and both on WiFi and on mobile connectivity. Things are only back to normal (i.e. the phone receives data through its WiFi/3G connection) if I restart the phone.
This occurs maybe once every 2 days or so, and is of course very disruptive. I always let the phone install OS updates but it doesn't look like any of them fixes this bug.
Any ideas? Thanks!
same here with a galaxy s8+. I observed that happens when hanging up the phone, especially in car, via bluetooth (though, the bluetooth detail can just be random).
Hm, in my case it doesn't seem to be at all related to phone calls, or at least it's not obvious how (perhaps after a given number of calls, the internet freezes, though it seems very random)
any more thoughts at all?

Problems, issues, annoyances & bugs thread

Hello while I really love this phone it's got a few annoyances. I created this thread to see if I'm the only one and if anyone else reports any more.
Frequent FC of the Google and Google photos app
Random things happening if phone is not restarted frequently (eg all sound went quiet until restart)
Keyboard skin doesn't change for lock screen
Let me know if your having these issues or if you have any not listed.
Bugs I've had so far:
- one reboot while using snapchat
- sometimes it takes a lot of time for the device to wake up
- autobrightness is terrible in low light conditions(stuttering and inconsistence)
- while streaming audio with bluetooth in my car the radio somtimes shows audio paused while it's still playing. In this case remote controls also stop working
My xperience
I only had the phone for four days, because I found a dead pixel on my screen. I am currently expecting a replacement or a refund. During that time I noticed that changing the theme does not change anything else besides the home and lock screens. There were some random drops in wi-fi connection. I also noticed a couple of stutters here and there. Two or three apps crashed on exit. I also miss the picture album widget with the swiping pictures on screen. That is not present here.
So no one seems to be getting any issues like me ?
Sent from my Sony Xperia XZ1 using XDA Labs
kistigun said:
Bugs I've had so far:
- one reboot while using snapchat
- sometimes it takes a lot of time for the device to wake up
- autobrightness is terrible in low light conditions(stuttering and inconsistence)
- while streaming audio with bluetooth in my car the radio somtimes shows audio paused while it's still playing. In this case remote controls also stop working
Click to expand...
Click to collapse
Agree about the autobrightness, it's inconsistent and keeps changing in low light conditions. Makes reading an absolute chore.
I'd also love a way to quick enable glove mode, my previous Samsung had that in the drawer menu.
for those of you who have owned sony phones, has there been timely updates to fix bugs like the ones being reported in this thread? some companies like to release updates with new features but without fixing bugs so im just making sure before i pull the trigger on an XZ1
thank you all!
I've had this issue after the recent update to build 47.1.A.2.324 . Google assistant doesnt work with Music ( default sony music app) . it used to work before this update, and it doesnt work anymore and asks me to set google music as the default music service.
WiFi signal drops when I hold my hand on the backside.
1. The phone seems to reboot itself frequently.
2. Sometimes no sound when alarm is going off. I overslept once because of this
3. Quite often no sound when phone is ringing. Need to reboot the phone for it to act normal again.
4. Crashing when picking up phone. Call goes to call waiting and phone rings again. When picking up there is a very loud biping sound throughout the conversation. This goes away when rebooting.
NockIt said:
1. The phone seems to reboot itself frequently.
2. Sometimes no sound when alarm is going off. I overslept once because of this
3. Quite often no sound when phone is ringing. Need to reboot the phone for it to act normal again.
4. Crashing when picking up phone. Call goes to call waiting and phone rings again. When picking up there is a very loud biping sound throughout the conversation. This goes away when rebooting.
Click to expand...
Click to collapse
I've aso had problem 2 & 3. I also overslept myself 3 times over this, very anoying!!!
Edit: found this on the sony forum on how to get smart lock menu back:
https://talk.sonymobile.com/t5/Xperia-XZ1/47-1-A-2-374-new-update-13-10/m-p/1268608#M467
Its a android 8 bug
Solution:
Disable trusted agents on security settings.
Restart phone
Enable security settings. Thats it.
NockIt said:
1. The phone seems to reboot itself frequently.
Click to expand...
Click to collapse
Oh god, i was going to change to the XZ1 this week after returning my Compact due to the rebooting, I thought they'd be different enough internals to not have the same issue. I guess its a Sony/Oreo issue then.
a freeze occourred waking up the phone from camera button. The camera button was set to "open and shot"
I had to reboot via vol+ and power...
Updated to 47.1.A.2.374 yesterday, sadly all bugs remain the same. And I can add one; the smart lock menu is empty and all smart lock function dont work anymore
kistigun said:
Updated to 47.1.A.2.374 yesterday, sadly all bugs remain the same. And I can add one; the smart lock menu is empty and all smart lock function dont work anymore
Click to expand...
Click to collapse
Its a android 8 bug
Solution:
Disable trusted agents on security settings.
Restart phone
Enable security settings. Thats it.
I can add another issue. That is bluetooth delayed when I watch video on youtube and play some games.
NockIt said:
1. The phone seems to reboot itself frequently.
2. Sometimes no sound when alarm is going off. I overslept once because of this
3. Quite often no sound when phone is ringing. Need to reboot the phone for it to act normal again.
4. Crashing when picking up phone. Call goes to call waiting and phone rings again. When picking up there is a very loud biping sound throughout the conversation. This goes away when rebooting.
Click to expand...
Click to collapse
Similar problems here even on the latest build 47.1.A.2.374. Also Google assistant frequently stops responding and then the phone becomes unresponsive and eventually restarts without prompting. Never had problems like this on the XZ when that was released. Seems to be some issues with Google services on this Sony hardware. Suggest everyone having issues pound the send feedback option and hope that someone in Google or Sony are listening!
My notification tones keep going off at random intervals and nothing's in the status bar that could've set it off.
Can confirm random reboots.
Bought the phone from clove and Amazon.
Amazon was horrendous reboots during setting the phone up - returned.
The clove one had no reboots until today, several times.
Some fkd up kernal CPU bogusness going on here.
Sony need to sort this.
I'll check with matlog tomorrow if anything stands out
Phone Idle is always 1st entry of battery drain list, does anyone have similar situation?
roytam1 said:
Phone Idle is always 1st entry of battery drain list, does anyone have similar situation?
Click to expand...
Click to collapse
same here.... battery life is suffering. Stock firmware was better

Intermittent Bluetooth audio issues (Switching to phone speaker)

I've seen other threads in passing mention issues with bluetooth but no detailed responses as to whether it's likely to be hardware issues common to Huawei, or something that has been fixed in later updates.
The symptoms: Not every time, but regularly enough to be annoying, bluetooth audio will revert to phone loud speaker, even with bluetooth shown as enabled and the device connected. correctly. This has happened with headphones and car receiver (both cheap and cheerful Chinese stuff). Often if I toggle bluetooth off and on again audio will switch to the headphones for a second or two, then back to speaker. If I go into bluetooth settings and disable media audio and then re-enable, it usually then works for the remaining time I have the bluetooth device connected.
When it's in this state, the play/pause button on the bluetooth device still works, showing that there is still a connection - so the issue seems to be audio routing.
Has anyone had this problem in the past and now found that it doesn't happen after an update? (Change log for one of the newer updates not yet available on my model C782 ,mention bluetooth).
Or has anyone who switched to a treble ROM found that the problem is gone (suggesting software) or remains (suggesting hardware or chipset issues).
Considering a rebrand to C432 to get the more recent updates, but would be good to know if that's likely to solve the bluetooth issues.
Thanks
Do you have development settings enabled? Found out that having it disabled solved my problems with fallback to phone speaker. If i enable it, the problem comes back. Even with not changing any parameters in the settings. I'm now on c432 137 and the problem has been there from the release...
L.R.G. said:
Do you have development settings enabled? Found out that having it disabled solved my problems with fallback to phone speaker. If i enable it, the problem comes back. Even with not changing any parameters in the settings. I'm now on c432 137 and the problem has been there from the release...
Click to expand...
Click to collapse
Actually yes I do! (for adb access while trying to get HiSuite to work). I'll try turning it off and see if that fixes it - thanks
gonzo99 said:
Actually yes I do! (for adb access while trying to get HiSuite to work). I'll try turning it off and see if that fixes it - thanks
Click to expand...
Click to collapse
Any update on this - did disabling developer settings help?
I have same issue too. Does it help to disable the mode?
bkakus said:
I have same issue too. Does it help to disable the mode?
Click to expand...
Click to collapse
It did seem to help but hasn't solved it entirely. Neither have the two major updates I've had in 6 months....
It happens intermittently so I've learnt to live with it, but it's still annoying when it happens.
I think that is more a PIE problem.
I was using the Essential PH-1 for the past 3 months (reverted back to my Mate 9 on Oreo) and my Essential would once in a while
do that. I typically wear a BT headset, plantronics 5200 series, and once in a while, I would hear the beep beep as it reverted back
to the phone, requiring me to press the speaker icon to put it back on the headset. It SHOWS the headset connected to BT, but would
just switch from the BT headset to the speaker.
I also wear a Samsung G3 Frontier watch, and once in a while, it would switch from the Essential, to the watch, requiring the same
process of pressing the on screen speaker to switch it back to the headset.
NEVER had that problem on my Mate9, running Oreo.
Hope that helps, that it might not be the phone, but the OS.
Not a Pie problem, because mine isn't on Pie yet.
I have had the exact same problem for a longer period of time. Huawei contacted me saying it was solved, but it wasn't. The latest contact with huawei official said that I should send my phone in for repair. Annoying when I know that several others have the same exact problem.
Maybe it's coincidence, but mine seems to disconnect at similar locations. Maybe that's just a function of me having a boring routine, but it happens almost like clockwork on my drive home from work.
I've seen in other threads that freezing the app (via root) Power Genius solves this problem.
Bobomo said:
Maybe it's coincidence, but mine seems to disconnect at similar locations. Maybe that's just a function of me having a boring routine, but it happens almost like clockwork on my drive home from work.
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I've noticed the same thing. It seems to be more likely to disconnect at certain locations on my drive. I wonder if being near other bluetooth or wifi networks has anything to do with it.
This happens (I think) because EMUI kills off background processes needed for bluetooth music playback (in the name of battery optimization). It happens when your music player is in the background (or your screen is off), and the more apps/processes running, the more likely EMUI is to kill something off.
If rooted, use either Titanium Backup or Service Disabler to get rid of Power Genius, which is the app responsible for Huawei's battery optimization. There are zero negative consequences in my experience with the MediaPad M5.
If you aren't rooted, there's a way to uninstall system apps via ADB, but I don't think it works for this.
I've disabled Power Genius via adb and it has not helped.
yurkyurk said:
I've disabled Power Genius via adb and it has not helped.
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Try rebooting, after disabling it.
But also, I haven't personally seen someone claim to successfully disable it via adb.

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