Problems, issues, annoyances & bugs thread - Sony Xperia XZ1 Guides, News, & Discussion

Hello while I really love this phone it's got a few annoyances. I created this thread to see if I'm the only one and if anyone else reports any more.
Frequent FC of the Google and Google photos app
Random things happening if phone is not restarted frequently (eg all sound went quiet until restart)
Keyboard skin doesn't change for lock screen
Let me know if your having these issues or if you have any not listed.

Bugs I've had so far:
- one reboot while using snapchat
- sometimes it takes a lot of time for the device to wake up
- autobrightness is terrible in low light conditions(stuttering and inconsistence)
- while streaming audio with bluetooth in my car the radio somtimes shows audio paused while it's still playing. In this case remote controls also stop working

My xperience
I only had the phone for four days, because I found a dead pixel on my screen. I am currently expecting a replacement or a refund. During that time I noticed that changing the theme does not change anything else besides the home and lock screens. There were some random drops in wi-fi connection. I also noticed a couple of stutters here and there. Two or three apps crashed on exit. I also miss the picture album widget with the swiping pictures on screen. That is not present here.

So no one seems to be getting any issues like me ?
Sent from my Sony Xperia XZ1 using XDA Labs

kistigun said:
Bugs I've had so far:
- one reboot while using snapchat
- sometimes it takes a lot of time for the device to wake up
- autobrightness is terrible in low light conditions(stuttering and inconsistence)
- while streaming audio with bluetooth in my car the radio somtimes shows audio paused while it's still playing. In this case remote controls also stop working
Click to expand...
Click to collapse
Agree about the autobrightness, it's inconsistent and keeps changing in low light conditions. Makes reading an absolute chore.
I'd also love a way to quick enable glove mode, my previous Samsung had that in the drawer menu.

for those of you who have owned sony phones, has there been timely updates to fix bugs like the ones being reported in this thread? some companies like to release updates with new features but without fixing bugs so im just making sure before i pull the trigger on an XZ1
thank you all!

I've had this issue after the recent update to build 47.1.A.2.324 . Google assistant doesnt work with Music ( default sony music app) . it used to work before this update, and it doesnt work anymore and asks me to set google music as the default music service.

WiFi signal drops when I hold my hand on the backside.

1. The phone seems to reboot itself frequently.
2. Sometimes no sound when alarm is going off. I overslept once because of this
3. Quite often no sound when phone is ringing. Need to reboot the phone for it to act normal again.
4. Crashing when picking up phone. Call goes to call waiting and phone rings again. When picking up there is a very loud biping sound throughout the conversation. This goes away when rebooting.

NockIt said:
1. The phone seems to reboot itself frequently.
2. Sometimes no sound when alarm is going off. I overslept once because of this
3. Quite often no sound when phone is ringing. Need to reboot the phone for it to act normal again.
4. Crashing when picking up phone. Call goes to call waiting and phone rings again. When picking up there is a very loud biping sound throughout the conversation. This goes away when rebooting.
Click to expand...
Click to collapse
I've aso had problem 2 & 3. I also overslept myself 3 times over this, very anoying!!!
Edit: found this on the sony forum on how to get smart lock menu back:
https://talk.sonymobile.com/t5/Xperia-XZ1/47-1-A-2-374-new-update-13-10/m-p/1268608#M467
Its a android 8 bug
Solution:
Disable trusted agents on security settings.
Restart phone
Enable security settings. Thats it.

NockIt said:
1. The phone seems to reboot itself frequently.
Click to expand...
Click to collapse
Oh god, i was going to change to the XZ1 this week after returning my Compact due to the rebooting, I thought they'd be different enough internals to not have the same issue. I guess its a Sony/Oreo issue then.

a freeze occourred waking up the phone from camera button. The camera button was set to "open and shot"
I had to reboot via vol+ and power...

Updated to 47.1.A.2.374 yesterday, sadly all bugs remain the same. And I can add one; the smart lock menu is empty and all smart lock function dont work anymore

kistigun said:
Updated to 47.1.A.2.374 yesterday, sadly all bugs remain the same. And I can add one; the smart lock menu is empty and all smart lock function dont work anymore
Click to expand...
Click to collapse
Its a android 8 bug
Solution:
Disable trusted agents on security settings.
Restart phone
Enable security settings. Thats it.

I can add another issue. That is bluetooth delayed when I watch video on youtube and play some games.

NockIt said:
1. The phone seems to reboot itself frequently.
2. Sometimes no sound when alarm is going off. I overslept once because of this
3. Quite often no sound when phone is ringing. Need to reboot the phone for it to act normal again.
4. Crashing when picking up phone. Call goes to call waiting and phone rings again. When picking up there is a very loud biping sound throughout the conversation. This goes away when rebooting.
Click to expand...
Click to collapse
Similar problems here even on the latest build 47.1.A.2.374. Also Google assistant frequently stops responding and then the phone becomes unresponsive and eventually restarts without prompting. Never had problems like this on the XZ when that was released. Seems to be some issues with Google services on this Sony hardware. Suggest everyone having issues pound the send feedback option and hope that someone in Google or Sony are listening!

My notification tones keep going off at random intervals and nothing's in the status bar that could've set it off.

Can confirm random reboots.
Bought the phone from clove and Amazon.
Amazon was horrendous reboots during setting the phone up - returned.
The clove one had no reboots until today, several times.
Some fkd up kernal CPU bogusness going on here.
Sony need to sort this.
I'll check with matlog tomorrow if anything stands out

Phone Idle is always 1st entry of battery drain list, does anyone have similar situation?

roytam1 said:
Phone Idle is always 1st entry of battery drain list, does anyone have similar situation?
Click to expand...
Click to collapse
same here.... battery life is suffering. Stock firmware was better

Related

Some weird quirks I've been experiencing

The past couple of days I've been noticing a couple of quirks with my phone and want to make sure that it's either not just me or some kinda bug in the UI.
The first one is with the speaker. In a couple of different games, when I click around, they'll play some sound. But sometimes, and I've only noticed this two separate times in the past week, the sound will interchange between really quiet and normal volume. I know this info doesn't really help much, but I don't know if it's a battery saving feature of the UI or what.
The more troubling issue regarding sound happened to me today. I was in the middle of a game and the sound just turned off completely. It wasn't muted and I clicked on the rocker to see if I had done so by accident, but nothing came out. I even checked with other games and by testing my ringtone. The only way I was able to remedy this was by restarting. I'm hoping these are purely software based and not my phone's speaker dying. :S
The second thing is less detrimental but weird. Two times today, while playing games, the lights on my dedicated button bar on the bottom would be off. I would exit the game, mess around on the home screen but nothing would bring them back aside from locking and unlocking the phone.
These are not complaints by any means, just a couple quirks I've recently come across that are hopefully universal in some form. Pardon my pickiness.
Ive been getting that sound issue also i was using navigation i basically restarted my phonealso
Sent from my ADR6400L using Tapatalk
Thanks for your confrimation on that one.
In case anyone is interested, I think I discovered the button bar lighting issue. I notice it being off today and not turning back on. I then realized that based on the ambient brightness, the light sensor on the top of the phone will either light up the bar or not. Pretty awesome way for it to save some battery.
I've had the sound issues as well. Not a deal breaker to me, but annoying. The issue with audio being low when recording video bothers me a lot tho.
Sent from my ADR6400L using XDA App
I had the sound issue when clicking when I was stock. It was intermittent and reboot would fix the issue. Haven't seen the others but usually play games on mute.
Discovered a couple more quirks over the course of the week. Would like to know of anyone else has experienced them.
I have the Facebook app (not the HTC Sense one) synced with my contacts. This way, I can fill in photos for the contacts I don't have photos for. But for some, I'd like to use the Gmail icon I made for them. I'll switch it in the linked settings, but after a while, it'll revert back to their Facebook icon. I'm assuming this is a bug with how the app syncs with my contacts?
The second thing is in the stock SMS app. Two times now, over the course of the week, I've clicked to open a particular thread and it instead opens up another one in my list that I didn't click on. I'm fairly sure this isn't user error as I've seen the thread that I want to open up highlight, but I could be crazy.
DJComet said:
The more troubling issue regarding sound happened to me today. I was in the middle of a game and the sound just turned off completely. It wasn't muted and I clicked on the rocker to see if I had done so by accident, but nothing came out. I even checked with other games and by testing my ringtone. The only way I was able to remedy this was by restarting. I'm hoping these are purely software based and not my phone's speaker dying. :S
Click to expand...
Click to collapse
I have had this happen as well. Something is amiss with sound.

Issues so far

I've only had my watch 16 hours or so (7 of which I was asleep), and I like it, and plan to develop apps for it..... but I have the following issues:
Updated (9 Jul)
Take a note voice command just sends me an email, instead of using something like Google Keep
The screen dims for a second before screen turns off (or goes to clock) - if I do OK Google during this time it ignores it
Set a Timer voice command does not work - options set an alarm menu
No music controls when I use default music player, or RocketPlayer Solved my Wear Music Controller
When doing a voice search, it often says Disconnected. 6 times so far, one time I had to restart watch before it could reconnect.
Dictating a longish email will eventually fail, even though it recognized loads of the words.
Step count often not updated on homescreen widget, despite it showing a higher number in the actual watch app
Dismissing a google now card (weather for example), you can't get it back if you did it by mistake
Navigation started from watch sits on Calulating route... if music playing on phone with screen locked.
Screen stays on while charging (reported by dunjamon) Solved by Slumber
I have it paired with HTC One S with Liberty S4 MAX custom ROM.
Anyone else have these issues (what device do you have it paired with)? Or know how to fix/work around them?
I have 4 and 7 8 D:
Number 1 confused me for a while. I searched everything on my phone before I realised that it had just emailed me. With number 7, I've turned off the step count...yet it still tells me my total of 0.
Also, is with the screen always on settings set to no, when you put it on charge the screen stays on. It's a nightmare at night, I have to turn it off and then boot it back up in the morning. There needs to be some kind of sleep mode or setting to allow the screen to be off while charging.
I've had 3 and 5
5 is a bit annoying. I'm hoping a restart means it won't recur as I go thru the day...
dunjamon said:
Number 1 confused me for a while. I searched everything on my phone before I realised that it had just emailed me. With number 7, I've turned off the step count...yet it still tells me my total of 0.
Also, is with the screen always on settings set to no, when you put it on charge the screen stays on. It's a nightmare at night, I have to turn it off and then boot it back up in the morning. There needs to be some kind of sleep mode or setting to allow the screen to be off while charging.
Click to expand...
Click to collapse
There is. Enable developer settings and set if the screen show stay on or not during charging
biggiephat said:
There is. Enable developer settings and set if the screen show stay on or not during charging
Click to expand...
Click to collapse
I didn't know about these developer options: Tapping build version several times works, same as a phone. The "Stay awake when charging" option is disabled by default however. I've only recently enabled the "always keep screen on" mode, so will be interesting to see what happens when charging tonight...
Regarding 1) It has started working! I installed Evernote for Android Wear from play store, also Baby Time and Draw Watch. I also resycn'ed all apps using the option in the Android Wear companion app.
Next time I did "take a note", it asked if I wanted to complete Action using Keep or Evernote, so I chose Keep. I also can see Keep in the list of apps on watch (before it wasn't there). The note was stored in Keep. Still works after uninstalling Evernote.
Regarding 4) I installed Music (Remix) Trial from play store, and Pause, Prev, Next actions are now on my watch. Unfortunately, the buttons do nothing. Not sure if this is an issue with my particular phone or what... Anyone else tried this app?
biggiephat said:
There is. Enable developer settings and set if the screen show stay on or not during charging
Click to expand...
Click to collapse
I've already disabled the stay awake while charging option. Unless it needs to be activated and then the watch itself to be set to not be always on. Will have another play tonight.
I've also noticed Keep show up in the apps now after another update. Will test out another note and see where it goes.
Got none of these problems with my watch. Fix for 8: If eg you swiped away the weather just say "ok google, what's the weather". after it told you the card should be back. this works for me, also with others like world clock, steps etc.
Just tried the screen off while charging and it doesn't work. The only way I can get the screen to turn off is to put it on charge and then on my phone set the screen to go off.
I actually have none of these issues...
barkside said:
Regarding 1) It has started working! I installed Evernote for Android Wear from play store, also Baby Time and Draw Watch. I also resycn'ed all apps using the option in the Android Wear companion app.
Next time I did "take a note", it asked if I wanted to complete Action using Keep or Evernote, so I chose Keep. I also can see Keep in the list of apps on watch (before it wasn't there). The note was stored in Keep. Still works after uninstalling Evernote.
Regarding 4) I installed Music (Remix) Trial from play store, and Pause, Prev, Next actions are now on my watch. Unfortunately, the buttons do nothing. Not sure if this is an issue with my particular phone or what... Anyone else tried this app?
Click to expand...
Click to collapse
i have the same problem with my music controls (nexus5 android L preview)
drsouly said:
i have the same problem with my music controls (nexus5 android L preview)
Click to expand...
Click to collapse
Music controls working fine, paired with Nexus 5 Android 4.4.4 Stock.
alistairs1 said:
Music controls working fine, paired with Nexus 5 Android 4.4.4 Stock.
Click to expand...
Click to collapse
I hope it isn't the case where everything will only work flawlessly with the latest Nexus devices. Have Google tested Wear with anything older?
I suppose it would make good business sense to encourage peeps to fork out for a Nexus 5 after spending money on a Wear watch...
Another issue I'm seeing is starting a Navigation from the watch won't work if I have music playing on my phone (phone lockscreen has music player UI). It just sits there on Calculating route... I'll add this to my list (and others from other peeps)
barkside said:
I've only had my watch 16 hours or so (7 of which I was asleep), and I like it, and plan to develop apps for it..... but I have the following issues:
Updated (9 Jul)
Take a note voice command just sends me an email, instead of using something like Google Keep
The screen dims for a second before screen turns off (or goes to clock) - if I do OK Google during this time it ignores it
Set a Timer voice command does not work - options set an alarm menu
No music controls when I use default music player, or RocketPlayer
When doing a voice search, it often says Disconnected. 6 times so far, one time I had to restart watch before it could reconnect.
Dictating a longish email will eventually fail, even though it recognized loads of the words.
Step count often not updated on homescreen widget, despite it showing a higher number in the actual watch app
Dismissing a google now card (weather for example), you can't get it back if you did it by mistake
Navigation started from watch sits on Calulating route... if music playing on phone with screen locked.
Screen stays on while charging (reported by dunjamon)
I have it paired with HTC One S with Liberty S4 v9 custom ROM.
Anyone else have these issues (what device do you have it paired with)? Or know how to fix/work around them?
Click to expand...
Click to collapse
Number 4, music control, works well with Pandora. I like that I can start Pandora by voice, but there's no way to shut it down the same way.
Number 8, the disappearing cards was giving me hell on stocks. To resolve, I opened a browser on my workstation, Googled "quote xom" or whatever stock, and then the stocks card reappeared. I suspect a simple "Ok, Google...quote XOM" might do the same thing.
None of these issues. Nexus 5 Stock 4.4.4. You are also using a custom ROM so.....
Sent from my Nexus 5 using XDA Free mobile app
No 3. Timer kicks straight into Alarm picker. Timer does work when you get to Google screen, swipe up and manually select it. But that's not a solution. I'm on stock 4.3.
Having the control issue with google play music and youtube when connected to chromecast he buttons wouldn't work and with youtube wven tho there was nothing playing the buttons were still on the watch and couldn't be dismissed
also having the connection issues if i take the watch out of the reach of the phone the app won't reconnect unless i go into the app myself to do it even then the watch says it's not connected when using ok google
EDIT: Happened again this time can't get the Ok Google working at all
Anybody else having issues where raising your arm to activate "Ok Google"isn't working consistently? We've got 2 watches in the house, and I've worn both. Same issue. Seems like if you don't use it for awhile, the arm motion won't wake the watch back up.
Sent from my HTC One_M8 using Tapatalk
I'm having some of the same issues. I've had a few smart watches to compare.
-My Gear 2 worked way better as far as waking up when raising my arm. The LG G is difficult to wake by raising my arm.
-Bluetooth doesn't connect automatically when I get back in range of my phone. The other smart watches have done this that I have owned so not sure why this issue exists.
-There's no way to set the screen timeout. This thing times out very quick. Personally, I have no problem charging my batt every night so I would like to take advantage of the 30 or so % that is left on the watch each night by increasing the screen time out, vibration duration etc.
-I have a difficult time getting cards back after deleting even if I search for the stock, weather, etc. again.
-No way to reply to text messages.
I'll add more as they hit me.

Moto Z Android 7.0 Nougat issues

I have a Moto Z Force (Droid), and got the OTA update for Nougat about a week ago (build NCL25.86-11). Since the update, I've had a lot of problems:
* Wifi issues: Right now my phone can't see any of the 10 or so access points near my house.
* Bluetooth Audio issues: Frequent skips listening to audio over bluetooth (every several minutes)
* Background Sync issues: Hangouts no longer syncs in the background, and Facebook seems to have occasional syncing issues. I get no Hangouts notifications at all (until I open the app), and my Facebook notifications are sometimes missing or delayed.
I think I may be having battery life issues with my Incipio battery Moto Mod, but I'm not sure about that.
Also, I can't remember if I tried this before the Nougat update, but when I'm using bluetooth and use voice commands to play music, all further bluetooth media plays back at extremely low (nearly inaudible) volume, even with bluetooth volume turned all the way to max, and I have to disconnect and reconnect to bluetooth to get normal volume on anything again.
I've tried multiple reboots, and a cache wipe. I'm pretty close to doing a factory reset, but was wondering if anyone else is experiencing these issues.
I am definitely seeing the Bluetooth audio skip - I downloaded my album off google play and had the same effect (verifies it isnt data connection). Skips and stutters on all audio - Pandora, Google Play, etc...
I have noticed WiFi issues - drops connection and comes back up
also getting zero notifications on apps.
Another issue I am seeing is the screen locking and becoming unresponsive - couple threads I have seen suggest this is caused by certain apps - so I am having to boot in safe mode and turn them on one at a time - friggin painstaking.
Definitely starting to miss my Note 5
By now I've no 7, but did you try to do a factory reset? I had similar problems with LG devices when upgrading vom 5 to 6. A factory reset resolved them completely. No fun to so so but ...
I've only experienced the Bluetooth issues. They went away after a reboot though.
Sent from my XT1650 using Tapatalk
I have absolutely no Bluetooth, cannot see or be seen by any other device. I'm exchanging it tomorrow.
Looks like my Wifi issue is not a Moto Z specific issue - it's happening exactly as described in this Nexus/Nougat forum post:
Code:
https://productforums.google.com/forum/#!topic/nexus/Qbeb7ZP0wOw
Perform a factory reset, then see where you are. Factory resets aren't as bad as the "old" days. You can pick your backup image date from the Google Welcome menu screens as you set the phone back up. If you use Nova launcher, import your saved desktop back up.
I've had the Bluetooth Audio skips as well. I also cannot use my camera about 75% of the time. It gives me the Camera error, Please restart the Camera app. I did a FDR and issues are still present.
Sent from my XT1650 using Tapatalk
wifi is slow used to get 218 megs down now only 136 down
I can add an other Bluetoorh issue. When I'm listening to podcasts while the phone is connected to the audio system of my car and I get interrupted by a phone call (which is also routed to the audio system of my car) after the call ends audio play back resumes for about half a second and the stops. I've to start it manually on the phone to resume. The podcast app (https://play.google.com/store/apps/details?id=com.bambuna.podcastaddict) is in paused state.
I'm definitely seeing WiFi drops and battery drain and heat issues with my Tumi battery mod. Also seeing screen freezes requiring a power button reset. Am getting very close to factory resetting.
I'm having problems going from WiFi to data. If I boot up the phone, it establishes a data connection. After Wifi is turned on, data permanently turns off and can't be reconnected without restarting the phone.
Note that I am using the phone overseas with a domestic (Japanese) sim card. Just last week however, I was using a Moto Z Droid Play and had no problems whatsoever. The standard Moto Z Droid has more Lte bands as well, so this shouldn't be happening.
I'm assuming it's a problem with WiFi to Lte handover related to Nougat?
TokyoGuy said:
I'm having problems going from WiFi to data. If I boot up the phone, it establishes a data connection. After Wifi is turned on, data permanently turns off and can't be reconnected without restarting the phone.
Note that I am using the phone overseas with a domestic (Japanese) sim card. Just last week however, I was using a Moto Z Droid Play and had no problems whatsoever. The standard Moto Z Droid has more Lte bands as well, so this shouldn't be happening.
I'm assuming it's a problem with WiFi to Lte handover related to Nougat?
Click to expand...
Click to collapse
Rather than restarting, toggle airplane mode.
Sent from my XT1650 using Tapatalk
PiousInquisitor said:
Rather than restarting, toggle airplane mode.
Actually that doesn't work. I tried it numerous times, along with disabling mobile data and then enabling it. I'm going to wipe the phone tonight and do a fresh start to see if that solves the problem.
Click to expand...
Click to collapse
Fix for wrong default APN Settings for O2 on Android 7.0 Nougat
After Upgrade to Android 7.0 mobile data did not work on german O2 Network.
After some research i found the right APN Option:
MVNO-Type have to be changed from IMSI auf „Keine“
Source: Giga.de - Android 5.0 Lollipop-Bugs & Probleme: Lautlosmodus, WLAN, Videowiedergabe & mehr [Ãœbersicht]
After that change another apn appeared called "O2 Internet", selecting it and LTE started to work as expected.
Hope that's help someone.
And here I was thinking this was the smoothest update on any Android phone I've received. I have no issues at all, didn't factory reset either. I also listen to podcast all the time over bluetooth, and never once did it skip. Maybe it's google music issues?
Also battery life has gotten much better.
Bluetooth disconnected issues for me via car Bluetooth since update.
any one having problems with sound cutting out on the phone only way to get sound back is by rebooting ?????????
I think the issues I'm seeing are due to overheating. Seems to happen after the battery pack charging kicks in at 80%. Anyone else notice this?
For the BT skipping/noise, turn off BT and turn it back on. That fixes it for me.
Don't know what's triggering it, though.

Rebooting feezing

Perchesed xz1 and it reboots 5 times + a day. Can't seem to find a particular thing that causes it though. The phone is unreliable sometimes it freezes too and I don't know=missed calls, alarm clock fails to go off in the mornings, Google voice recognition just stops, Bluetooth packs up, loss of phone signal and WiFi as if it's gone into flight mode on its own. Really unhappy that I have had to start using my old phone as well as this rubbish. Any fixes for this or is it a matter of getting a better phone that works?
John1986 said:
Perchesed xz1 and it reboots 5 times + a day. Can't seem to find a particular thing that causes it though. The phone is unreliable sometimes it freezes too and I don't know=missed calls, alarm clock fails to go off in the mornings, Google voice recognition just stops, Bluetooth packs up, loss of phone signal and WiFi as if it's gone into flight mode on its own. Really unhappy that I have had to start using my old phone as well as this rubbish. Any fixes for this or is it a matter of getting a better phone that works?
Click to expand...
Click to collapse
Same bogus experience I have.
So much so I bought a razer phone, my 5 previous phones have been Sony. I've just straight had enough with them now, albeit reluctantly.
Sony need to sort their game out quick

Spotify + bluetooth audio disconnects

I use Spotify in my car and have set it to manually manage and allow it to run in the background..
However, the audio always cuts off to after a while after the screen goes off.
When I wake the phone I see Spotify still playing (audio via fone now, but this means it's kept running in background which is good) and Bluetooth remains connected to the device. It's like the android system just stops sending audio via Bluetooth after a while
Does anyone know how to solve this? My only workaround now is to keep the phone awake via an app like Google maps...
I'm on mate 10 pro. 8.0.0.131 c636
Sent from my BLA-L29 using Tapatalk
Same for me with deezer app and car audio which hadn't any disconnects on my other mobiles. No help though....
I tried to change the codec in developer options, which didn't change. I hadn't any bluetooth cutoff since then (couple of days now). Maybe coincidence.
I have discovered the same problem just today (my mate pro is fairly new). It is clearly a software bug. It also fails to update the track name on my car stereo - still shows the first track name even several tracks in.
To get it playing again I turned Bluetooth on and off. Quite annoying. I hope it gets fixed.
happens on my P10, happens on my mate10 pro as well.
It's not a bug, just unintuitive EMUI.
Fix Launch settings for Spotify and add the app on the "Ignore battery optimization"-list under Special Access menu.
It can be difficult to find. Search for "Special" and it will pop up, or click
Settings/Apps & notifications/Apps/Settings/Special Access/ignore battery optimization/
vembryrsig9 said:
It's not a bug, just unintuitive EMUI.
Fix Launch settings for Spotify and add the app on the "Ignore battery optimization"-list under Special Access menu.
It can be difficult to find. Search for "Special" and it will pop up, or click
Settings/Apps & notifications/Apps/Settings/Special Access/ignore battery optimization/
Click to expand...
Click to collapse
I did try this and it still doesn't work.
I don't think it's an issue with the app itself as this also happens on stock music app on stock launcher.
Audio cuts out, plays via the phone speakers so the app itself isn't being optimized or shutdown.. Seems like the Bluetooth function is though
Sent from my BLA-L29 using Tapatalk
I set spotify up with battery optimisation off and with manual launch in battery settings as part of my initial set up. That is not the cause of this Bluetooth problem, unfortunately.
Mine cuts off regardless of app and screentime... so even if i am playing music behind navigation, the bluetooth audio still pushes via the phone after a while
bluetooth still showing connected to the device.
The issue seems resolved for me, but don't know exactly what fixed it.
The only 2 things I did was to manually manage all apps(battery settings), prevent almost all apps from running in background except the audio apps (music/Spotify, and other impt widgets.. Which was already done previously)
And reset defaults on developer mode (not that i changed anything)
See if u guys have any luck with this
Sent from my BLA-L29 using Tapatalk
Hey guys,
Greetings from a Mediapad owner. (EMUI should have it's own subforum)
I first experienced this issue, or a similar issue for myself a few days ago - audio would cut out with the screen off, and would be choppy at best with the screen on (but my music player in the background). The music player itself would stay open, and as soon as I put in the foreground, audio would resume from where it left off (i.e. playback would be paused while the app was in the background).
I am also looking for insight. My suspicion is that EMUI's launch feature is responsible for killing an Android system process related to media, bluetooth, and/or battery optimization in this instance. Launch only allows you to specify preferences for user apps; system apps are managed automatically by Launch no?
Here is the insight I can provide:
This issue went away for me as soon as I plugged in a charger. Connected to a charger, EMUI's battery optimization is apparently less aggressive.
After trying random things, I once again attempted to stream music in the background without a charger plugged in. Eventually, the issue fixed itself. I am not sure if I did anything to accomplish that, however there are two things that may have contributed:
As with another poster above, I tried to change the bluetooth driver in Developer Settings. I was unsuccessful and there was no change for a while after.
The other thing I did, is I found what I think is the standard Android battery usage screen that EMUI hides from us, and I played around with it. This screen showed me that "Android System" was not set to ignore battery optimization. I tried to change that and couldn't. Really, I didn't change anything, but in this process it is possible that an Android system app relating to battery optimization may have been reopened after having been killed off?
The only way I know how to access that screen btw, is to download an app titled 'pNutsAnySettings' and then click on the tile with the battery percentage on it.
I had exactly the same issue with my Mate 10 pro in my car. Audio would cut off from car and continue playing on the phone but the car said it was still connected to the phone. I had the same kind of issue with my Garmin Forerunner watch which would constantly disconnect throughout the day meaning I missed smart notifications.
I found on another thread (Cant remember what one) that if you have root, use Titanium Backup to freeze the Power Genius app. Since doing this a few weeks ago I have not had the issue again in the car and my Garmin now stays connected all day and night
djclark25 said:
I found on another thread (Cant remember what one) that if you have root, use Titanium Backup to freeze the Power Genius app. Since doing this a few weeks ago I have not had the issue again in the car and my Garmin now stays connected all day and night
Click to expand...
Click to collapse
I read that same thing as well - but freezing the Power Genius app (via Xposed Edge Pro) didn't help in my case. Maybe it would have if I had rebooted, or something.
In any event, I believe that freezing the Power Genius app partially if not fully disables EMUI's launch feature, which I generally like...
This problem returned for me last night. I turned bluetooth off and back on again. That fixed it.
My mate 10 Pro does this too. 2011 Camaro SS with MyLink conversion. I go into BY, hit the info icon and disconnects the media playback then reconnect it. Works for a few days. Comes back. No clue why
(Unrooted stock btw)
Update: I finally disabled Power Genius and rebooted. No more pesky issues and if anything my battery life has improved. Only differences I observe (on my Mediapad): there are no longer 'app usage' battery stats inside the EMUI settings app (I can access them by other means), and Launch now needs to be managed through the Settings app (rather than the App Info screen).
thref23 said:
Update: I finally disabled Power Genius and rebooted. No more pesky issues and if anything my battery life has improved. Only differences I observe (on my Mediapad): there are no longer 'app usage' battery stats inside the EMUI settings app (I can access them by other means), and Launch now needs to be managed through the Settings app (rather than the App Info screen).
Click to expand...
Click to collapse
What app now
leo72793 said:
What app now
Click to expand...
Click to collapse
The app you need to freeze or disable is Power Genius. It's a component of EMUI. It won't show up in your main app list, but if you are rooted you can use an app like Titanium or Service Disabler to do the trick. If you aren't rooted - this is a prime example of why people root.
If that's what you were asking?

Categories

Resources