Whatsapp problem - Android Q&A, Help & Troubleshooting

Hello to everyone
I would like to ask for your help ...
Today I upgraded my phone ( z3 compact) to marshmallow and consequently I did a factory data reset.
When I try to do a restore of whatsapp chat from google drive it appears this message " impossible to restore messages , check the Internet connection on your phone and tap Retry to restore " and every time I try to tap Retry It always appears the same message even if my connection goes normally and it works with any app .
What can I do? whatsapp find the backup but i can't restore it.
Thanks to everyone in advance and sorry for my bad english

please help asap
I have the same problem. I did the factory reset on my galaxy s5, installed whatsapp and get this error message -
Couldn't restore messages
Check your phone's internet connection and tap Retry to restore.
whenever i tap on restore it loads couple seconds and then shows the same error message.
The problem is that it happens on bluestacks also, I installed bluestacks and installed Whatsapp on it. I get the same error on it too. I've been trying to find some actual solutions and fixes for this for like 10 days and I have found 0 usefull threads on solutions. I have around 200,000 messages but I have around 400 that I really need. Those are most important messages I'll probably ever have. Please help. Thanks :fingers-crossed:

Brunorh said:
I have the same problem. I did the factory reset on my galaxy s5, installed whatsapp and get this error message -
Couldn't restore messages
Check your phone's internet connection and tap Retry to restore.
whenever i tap on restore it loads couple seconds and then shows the same error message.
The problem is that it happens on bluestacks also, I installed bluestacks and installed Whatsapp on it. I get the same error on it too. I've been trying to find some actual solutions and fixes for this for like 10 days and I have found 0 usefull threads on solutions. I have around 200,000 messages but I have around 400 that I really need. Those are most important messages I'll probably ever have. Please help. Thanks :fingers-crossed:
Click to expand...
Click to collapse
You try to download WhatsApp from the official page.
I solved this problem in this manner.

Thiago16 said:
You try to download WhatsApp from the official page.
I solved this problem in this manner.
Click to expand...
Click to collapse
WOOOOOOW, Ur a ** lifesaver. Inever tought it would be so simple. Love you and thank you so so so much. And thanks for fast respond.

Brunorh said:
WOOOOOOW, Ur a ** lifesaver. Inever tought it would be so simple. Love you and thank you so so so much. And thanks for fast respond.
Click to expand...
Click to collapse
Hi dear, I am also facing the same problem. I switched to PixelExperience 8.1 ROM for OnePlus 2 for HalogenOS 8.0 and got the same error message. I have a backup size of 1.2GB but unable to restore. Having really important msgs. I tried many things like
- downloaded WhatsApp APK from whatsapp official site and installed
- switched the data network from WiFi to SIM Data and vise-versa
- factory reset the phone a couple times
- got back to the old ROM i.e. Halogen 8.0
but I am still unable to restore my whatsapp msgs. Please help me out. Thanks in advance.

You need to install the exact same version of Whatsapp which was installed previously used for backup.
To check older version of whatsapp (or any other app), Goto Play Store -> My Apps & games -> Library -> Got o Whatsapp -> Click on Details -> See the version (which is you older version of Whatsapp). To see the Whatsapp in Library your unistall the current Whatsapp version.

Anyone found a solution for this?
WhatsApp won't restore backup from Google drive.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-G975U using Tapatalk

Related

How do I backup the SMS Messages from Inbox?

Is there any software that can do the backup ? I have tried to copy the files from MY Database but it won't get copied.
Do I need any software?
Try this:
http://home.earthlink.net/~yorch/downloads/SMSExport Setup.zip
jtphl said:
Is there any software that can do the backup ? I have tried to copy the files from MY Database but it won't get copied.
Do I need any software?
Click to expand...
Click to collapse
Hello
my free advice just get this cool software and i'm pretty sure it will do the job.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
click here for more info
good luck.
Othman
Vagelis,
How does the software work? I downloaded it but don't want to install crap on my XDA. Is there a page to describe the use and functions? I've read some of the files in the ZIP file but nothing seems to say how it works? Does it backup to a file for restoring later or does it sync to Outlook like the email Inbox?
thanks!
Hello
Jeyo Mobile Companion could be a good choice
some of the Features include
Work with any Windows Mobile Smartphone or Pocket PC Phone Edition device
Send, receive and search SMS messages from a Windows PC
Notify and retrieve new SMS automatically
Chat over SMS using an instant messaging-style UI
Organize contacts in a Windows Mobile device's memory or on a SIM card
Manage call history
Backup and restore SMS messages, contacts and call history
Install applications and homescreen themes on a device
Take screenshots of a device
View a device's system information
Manage running applications and processes on a device
Support multiple-language UI in English, German, French, and Chinese
15 day free trial
for more information here's a link http://www.jeyo.com/products/JeyoMobileCompanion.asp
i hope this help
best regards.
Othman
how do i restore backed up files of Call Log using Jeyo Mobile 1.1? i have a file that i have exported and can't restore it back to the phone. does Jeyo mobile support call log back ups?
IMSMS
hello!
please make a search for "IMSMS" in this forum, hope this tool helps!
sms backup 1.2
try this one, sms backup 1.2 at :
http://www.ziddu.com/download.php?uid=cK6fm5Slcq6Zl5mnt6yZlJyiaa6WlZqn9
jeyo mob compn 1.1
better use this one , i think : jeyo mobile compinion 1.1 , "complete" at :
http://www.ziddu.com/download.php?uid=bLCdlpStbbOdnJentqyZlJyiaK6WlZyr8
imobiletool said:
Try imobiletool sms backup. It helps to backup all SMS messages from Windows Mobile Phone to computer and keep them safe. It works well.
Click to expand...
Click to collapse
No, does it not....
As mentioned on your Homepage at least WM5 is required and the Wallaby just has PPC2002 or WM2003.....
Stefan
Trojan alert
gohengky said:
better use this one , i think : jeyo mobile compinion 1.1 , "complete" at :
..........
McAfee reports a trogan in that file!
Click to expand...
Click to collapse
hey gohengky ,
brother thank u ...
thank u very much....
its so easy and very fast...
pls suggest me any other software related to windows mobile like this...
again thank u....
thank you so much
GansitoLoco said:
gohengky said:
better use this one , i think : jeyo mobile compinion 1.1 , "complete" at :
..........
McAfee reports a trogan in that file!
Click to expand...
Click to collapse
I think , your Mc Afee LOL because never update....
You look at the notifications provided through your posts .... not report the Trojans !! Heeem but lets Trogan
Click to expand...
Click to collapse
SMS backup and restore works great. I installed it, backed up my messages, super wiped my phone. Afterwards, all my apps auto-redownloaded including this one then I restored all my messages. Easy as pie.
Hope this helped.

[Q] Paranoid android - great ROM but !!!.. HELP

Hi
I recently installed paranoid android rom ..
Love it .. But
Whenever i receive a call or sms the screen stay off and won't wake up.
And if i want to answer the call i need to unlock . go to notification bar press
The call row and then answer ! Because the call wont appear on screen !
What can i do.. ?
Thanks
What can i do.. ?
You can learn to search before posting is your first step .
Two posts below your post .
ParanoidAndroid Q&A
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
no answer in that post
sndebad said:
no answer in that post
Click to expand...
Click to collapse
Then post the question in that thread
sndebad said:
no answer in that post
Click to expand...
Click to collapse
Perhaps but that's the place where you should ask. No need to open a specific thread.
already posted there but my problem is kinda argent and i need a solution really fast !
i hope some of you guys knows the answer , cause the problem is affecting my jobs efficiency !
Sorry for that .
full wipe and perform a clean install again. :good:
SRIRAM
Sent from GALAXY S3 I9300 running PARANOID ANDROID 3+
sriram231092 said:
full wipe and perform a clean install again. :good:
SRIRAM
Sent from GALAXY S3 I9300 running PARANOID ANDROID 3+
Click to expand...
Click to collapse
so your saying that the problem is from my device and not all the users have it ?
cause i dont want to do a full wipe/factory reset and lose everything without solving this !
sndebad said:
so your saying that the problem is from my device and not all the users have it ?
cause i dont want to do a full wipe/factory reset and lose everything without solving this !
Click to expand...
Click to collapse
if you want it functioning, you better try. what's wrong when you have backup option?
sndebad said:
so your saying that the problem is from my device and not all the users have it ?
cause i dont want to do a full wipe/factory reset and lose everything without solving this !
Click to expand...
Click to collapse
If all users have it then its well posted in the Dev thread or in the roms Q&A thread .
jje
weird !!!
Did factory reset and installed the rom again .
The problem solved abd screen wake up when i recieve a call .
Did some restore for apps like facebook whatsapp etc..
The problem is back !!,
sndebad said:
weird !!!
Did factory reset and installed the rom again .
The problem solved abd screen wake up when i recieve a call .
Did some restore for apps like facebook whatsapp etc..
The problem is back !!,
Click to expand...
Click to collapse
i'm on the same rom with 130 apps installed and no such problem yet. there might be any app conflicting with the default phone app? do you remember exactly after which app installation the problem started?
Tip 1...Make sure you untick "system" in filters if you're using titanium to restore.
Tip 2... inclusive with above, also do "restore missing apps with data" and untick everything. Restore "app + data" ONLY for apps that have important data.
Tip 3... do a second "restore missing apps with data" and restore "app only" for apps that dont need data restored
Sent from my GT-I9300 using Tapatalk 2
Thanks guys .
I think the problem is that the ROM cosiders Phone app as a notification app . because when i recieve a call it apears on notifications mini special screen and not full screen !
Any ideas ?
sndebad said:
Thanks guys .
I think the problem is that the ROM cosiders Phone app as a notification app . because when i recieve a call it apears on notifications mini special screen and not full screen !
Any ideas ?
Click to expand...
Click to collapse
See above post regarding restoring.
If its fine before you restore, its something you're restoring causing it.

Lost contacts in factory reset

I did a factory reset to my Samsung Galaxy S II (GT-I1900) as I was facing some performance issues. Unfortunately, did not take a backup & lost all my contacts (almost 1100). Now the issue is that I'm left without any contacts in my phone. Can someone please help me recovering lost contacts?
Few details -
The device is rooted & running on Cynogenmod 10.1.3
Tried almost every data recovery software available on the internet
Have an idea of querying the android contacts database using adb, but require some help with this.
Any assistance would help a lot.
Thanks!
Ashher Khan said:
I did a factory reset to my Samsung Galaxy S II (GT-I1900) as I was facing some performance issues. Unfortunately, did not take a backup & lost all my contacts (almost 1100). Now the issue is that I'm left without any contacts in my phone. Can someone please help me recovering lost contacts?
Few details -
The device is rooted & running on Cynogenmod 10.1.3
Tried almost every data recovery software available on the internet
Have an idea of querying the android contacts database using adb, but require some help with this.
Any assistance would help a lot.
Thanks!
Click to expand...
Click to collapse
you've introduced an google account at the first boot of the rom ?
if so retype that account and you'll have back your contacts as cm roms get all the contacts from your google account data base
Christian Nothing said:
you've introduced an google account at the first boot of the rom ?
if so retype that account and you'll have back your contacts as cm roms get all the contacts from your google account data base
Click to expand...
Click to collapse
Thanks for your response. I tried syncing back from Google but it synced only those contacts (only email addresses) of people whom I've communicated over Gmail. No relevant contacts were recovered.
Ashher Khan said:
Thanks for your response. I tried syncing back from Google but it synced only those contacts (only email addresses) of people whom I've communicated over Gmail. No relevant contacts were recovered.
Click to expand...
Click to collapse
go to settings , accounts , press on your gaccount and in the sync area where is written contacts check that and it will resync all your contacts
Christian Nothing said:
go to settings , accounts , press on your gaccount and in the sync area where is written contacts check that and it will resync all your contacts
Click to expand...
Click to collapse
The option is already "checked", but it doesn't seem to sync.
Ashher Khan said:
The option is already "checked", but it doesn't seem to sync.
Click to expand...
Click to collapse
try with this app
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix
Thanks for the app mate, but it says "no broken contacts found". Nothing seems to be working in my case.
Ashher Khan said:
Thanks for the app mate, but it says "no broken contacts found". Nothing seems to be working in my case.
Click to expand...
Click to collapse
Go to your contacts
- Click the menu button
- Click on import/export contacts
- import from sim (or other, your choice)
Here are some picture:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Hope it helped :highfive:
KingOfDope said:
Go to your contacts
- Click the menu button
- Click on import/export contacts
- import from sim (or other, your choice)
Here are some picture:
Hope it helped :highfive:
Click to expand...
Click to collapse
This could work only if I had a backup. As I said in the first post, I missed taking a backup. Thanks.
Ashher Khan said:
This could work only if I had a backup. As I said in the first post, I missed taking a backup. Thanks.
Click to expand...
Click to collapse
okey, sorry man
And given you didn't take a backup, what miracle are you expecting exactly ? (I mean, I know it's Christmas, however...)

MDM does not allow factoryReset

i cant use simple reset because its not availble and when i try hard reset message apears : MDM does not allow factoryReset
can someone help ?
Mayersdz said:
i cant use simple reset because its not availble and when i try hard reset message apears : MDM does not allow factoryReset
can someone help ?
Click to expand...
Click to collapse
Found this via a google search, try giving it a shot and see if it works. Otherwise there are other results and YouTube videos. One of those should point you in the right direction.
https://forum.xda-developers.com/showpost.php?p=65620618&postcount=1
scottusa2008 said:
Found this via a google search, try giving it a shot and see if it works. Otherwise there are other results and YouTube videos. One of those should point you in the right direction.
https://forum.xda-developers.com/showpost.php?p=65620618&postcount=1
Click to expand...
Click to collapse
i cant find security in setting
already set passwor when i turn on phone it ask for pass
youtube have nohing to offer and google too 0 results only non working tricks xda is the best place :good:
Mayersdz said:
i cant find security in setting
already set passwor when i turn on phone it ask for pass
youtube have nohing to offer and google too 0 results only non working tricks xda is the best place :good:
Click to expand...
Click to collapse
There are a lot of results on Google over this. Here's a few screenshots to back that up
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Though it would help anyone who would want to try and help if you provided some more information on the nature of the issue and phone.
For example knowing the disposition of the phone (how you got it, is it a demo/retail/company provided/etc), what kind of phone it is (snapdragon, exynos), model of the phone and how MDM was (or would have been) activated on the phone. MDM isn't there for no reason, and it would seem (reading what little I did on those Google Searches) the solutions would kinda seem too tailor towards the reason:
For example:
You work for a company (or of your own accord) that installed Mobile Device Management profiles
This is a demo unit from a store
You installed an application that configured MDM
You may have tried installing firmware (official, custom, unofficial, etc)
well i think im gonna keep using it as demo there is no help any where .exept the 120 usd to drop the file for parmanent remove of that demo .
Mayersdz said:
well i think im gonna keep using it as demo there is no help any where .exept the 120 usd to drop the file for parmanent remove of that demo .
Click to expand...
Click to collapse
and where does they sell such thing ?
Hi there. I had the same issue on my samsung Note 10.1 2014 edition I purchased as a demo unit. tried flashing stock ROM using ODIN with no effect and unable to factory reset. finally, this was how I was able to factory reset by tablet with all the retail settings including all the preinstalled videos and images gone.
1. Firstly, your device should be signed into your google account.
2.Enable find my phone in settings
3.Go to your google account (in the same device or different device).
4.Go to devices and select lost device
5.press "consider erasing" device
And Voila, the tablet was reset to stock android with no retail apps or data.
Hope this helps someone.
Thanks
leochemmachel said:
Hi there. I had the same issue on my samsung Note 10.1 2014 edition I purchased as a demo unit. tried flashing stock ROM using ODIN with no effect and unable to factory reset. finally, this was how I was able to factory reset by tablet with all the retail settings including all the preinstalled videos and images gone.
1. Firstly, your device should be signed into your google account.
2.Enable find my phone in settings
3.Go to your google account (in the same device or different device).
4.Go to devices and select lost device
5.press "consider erasing" device
And Voila, the tablet was reset to stock android with no retail apps or data.
Hope this helps someone.
Thanks
Click to expand...
Click to collapse
Interesting
But I doubt this flaw will work on latest devices note 8, j7 pro,. Just to mention two of the devices I have got.
Also some MDM implementations will not allow you to enter settings menu.
Enviado desde mi SM-G930F mediante Tapatalk

Poco F1 After 11.0.9 update(Not MiUi12) dialer not opening.

Apologies guys as this may be a very small problem with very small solution but somehow I spent over an hour trying to make it work but I couldn't. This phone is on stock MiUi and even the bootloader is not unlocked. Elaboration:
1. Before update dialer functioned okay, I had restricted maybe one or two permissions like Location but still it worked.
2. After Update I got to know google had my location history 'on' so being a privacy freak I turned it 'off' (I know they can still get the location, but atleast not where I was 6months ago now).
3. I didn't find any other issue post update but I hadn't tried to open dialer yet;
When I tried it said required permission has been not allowed and it just wouldn't open. Sms app worked fine, contacts and dialer didn't.
4. Them I tried giving the 'contacts & dialer' app all the permissions it required via the settings ->apps-> Contacts & dialers -> permissions, including the location which is I haven't allowed on my other Poco F1(yes I have 3 at home, all purchased before COVID time) and the same update was already on that phone and it works fine.
For now I have a third party dialer app installed which does the work, it would be very helpful if someone could help me getting the original dialer to work. And yes I know Mi sucks with things like this and bloatware I might install Lineage or something in months to come but this belongs to my father he might not want his phone to be unable to operate banking apps and wallets so on hold for now.
Thanks already guys.
Not sure but try to clear all data of the "contacts and dialer" app first (Settings -> apps -> manage apps -> contacts and dialer).
If it doesn't work then I suggest you re-download the latest update and install it again. (Settings -> about phone -> system update -> the three dots menu -> download latest package).
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my POCOPHONE F1 using Tapatalk
Go to "menage apps" -> "phone services" and force stop it. Then Open "storage" and clear the data.. Then do the same in "call manager" (i think thats the name in inglish). The 2 apps haver a phone símbolo. Then restart you Poco F1. Turn it completly off and turn ir on again.
Worked with me..
You have disabled a required permission. Tried what both of you suggested above except for reinstalling the update. Not resolved
OsGhaly said:
Not sure but try to clear all data of the "contacts and dialer" app first (Settings -> apps -> manage apps -> contacts and dialer).
If it doesn't work then I suggest you re-download the latest update and install it again. (Settings -> about phone -> system update -> the three dots menu -> download latest package).
Click to expand...
Click to collapse
Didn't work, but I'm a little sceptical about download latest package and installing, never done it before so. I tried the other solution you have but didn't solve the problem.
SmaxTRex said:
Didn't work, but I'm a little sceptical about download latest package and installing, never done it before so. I tried the other solution you have but didn't solve the problem.
Click to expand...
Click to collapse
First of all downloading the latest package is just the same as installing a normal update, no difference at all.
Second, I think to avoid all this hassle; you might need to do factory default/factory reset.. But of course before doing that you have to write down all your accounts login data (especially Mi account and Google account) and also backing up your personal data (photos, docs, music, videos downloads,...etc.) as it will be deleted when you do this factory reset.. But this will eventually solve all these problems.
Sent from my POCOPHONE F1 using Tapatalk
OsGhaly said:
First of all downloading the latest package is just the same as installing a normal update, no difference at all.
Second, I think to avoid all this hassle; you might need to do factory default/factory reset.. But of course before doing that you have to write down all your accounts login data (especially Mi account and Google account) and also backing up your personal data (photos, docs, music, videos downloads,...etc.) as it will be deleted when you do this factory reset.. But this will eventually solve all these problems.
Click to expand...
Click to collapse
I was hoping to avoid Factory Reset, and all the efforts and time associated with doing it but I'm being sure by the days that pass, of there being no other alternative for me. I'm so fed up of Xiaomi after this. Once a stable Lineage or PE comes after MiUi 12 upgrade I'll lose no time to this. Also out of 4 phones in my home 3 are Poco F1 and the last one was Lenovo zuk till Feb and Vivo since, but non Mi phone doesn't get as many ads on YT and Instagram (virtually none on insta when I get one ad every 10-15posts, despite of having not allowed similar permission to Mi during setting up of my phone).
So I spent good time backing up and reloading after factory reset. The problem is solved costing me alot of time and effort for backup and stuff.
So basically problem solved by a factory reset.

Categories

Resources