Microsoft Outlook Support - HTC One S9 Questions & Answers

This is a very important decision and decides not only whether you achieve the goal.:good
Thank You.

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Is there a better email client for WM6?

What I'm looking for are:
- Ability to have more than 5 email accounts.
- Ability to create mailing list, or a group of email accounts.
- Still have push mail capability, still able to display mail correctly.
Alternatively, is there an add-on to the standard outlook email application that would give us the mailing list capability?
I tried searching the net, but have not come across anything yet. Does anyone know of a solution?
Thanks and cheers.
How about FlexMail 2007 by WebIS?
Ninja1 said:
How about FlexMail 2007 by WebIS?
Click to expand...
Click to collapse
As I understand it FlexMail uses a different method of pushing (IMAP IDLE rather than Direct Push).
Ninja1 said:
How about FlexMail 2007 by WebIS?
Click to expand...
Click to collapse
Thanks Ninja1 for your info.
Have you tried it? Can you share your experience with us on FlexMail 2007?
If it has the feature that I look for, the method of pushing does not matter to me I guess.
I'm now playing with the trail version. Will report how well it satisfies my requirement of mailing list, and push mail.... Thanks again Ninja1
Edit:
I don't see the mailing list feature any where within flexmail. Or may be it is a well hidden feature. How do I create a mailing list containing a group of email accounts, so that I need not compile this each time I need to send mail to a group of people?
Flexmail is da ****... It also handles SMS's.. All messages/mail in 1 App..
Madhadder said:
Flexmail is da ****... It also handles SMS's.. All messages/mail in 1 App..
Click to expand...
Click to collapse
It's a lovely application, but it does not seem to have the ability to create mailing list. Or have I overlooked something?
Weird Software
If you have multiple mail ids associated to a contact, Flexmail 2007 doesn't allow you to select the mail id, it always select the primary id.
eaglesteve said:
It's a lovely application, but it does not seem to have the ability to create mailing list. Or have I overlooked something?
Click to expand...
Click to collapse
The other way to do this is via server... I guess Flexmail did that to prevent people from spamming using their phone...
I'd like a clone of the Iphone's email client. I hate to harp on about it but this is Apple's FIRST attempt and it's pretty much the mutt's nuts.
Microsoft's attempt at HTML email in comparison is ugly, unfriendly and clunky...I mean what's all that 'scroll right' bollocks about??? Just show us the f**king page in a smooth, user-friendly way, allow us to add multiple accounts and switch them on and off as and when required and we will all be happy no doubt.
I've come back to a Windows Mobile device from an iPhone (perhaps because I'm sadistic) and I'm really lamenting the lack of features which I iitially deemed 'showy' on the iPhone when I first saw Steve Jobs showing it off.
I expect that Apple have poached all of Microsoft's best programmers, or else Microsoft have been dedicating 0.0002 percent of their focus to the Windows Mobile O.S.
Sorry for drifting a little off-topic. I will persevere with my Windows Mobile device in the interim and will also be on the hunt for a genuinely enjoyable and multi-functional Email replacement for Windows Mobile - or praying that they see fit to update the built-in one and stem the tide of XDA regulars pouring to Steve Jobs' door.
Let's face it - we've got more options than ever before - Microsoft now have a lot of competition and surely cant afford to keep making applications with the drab look of a chinese Cect iPhone clone's menu system, and relying on HTC to pick up the pieces.
Soon HTC and their incredibly talented programming team will bugger off to Android and we will start to see PROPER email clients, FULL ports of Openoffice, Thunderbird, Google Chrome/Firefox and Pidgin for example - on an open-source network.
I just hope that Microsoft get their act together before my upgrade arrives in february or else this time I'm gone for good.
I sure agree with Leoni
I just checked my wife's iPhone and I must say the email client is just too good , sent a couple of my HTML emails and I must say it was just the way as they appear in normal outlook.
I am having a Touch HD 800x480 screen and I get to see crappy links while my wife with a
iphone 480x30 screen sees just super HTML emails with all the proper formatting and pictures.
Come on MS , give us a proper email client , after all these years we are in 09 for pet's sake.
since we are off topic, might as well continue.
I have a BB 9000 for email and I still think BB is the most bullet proof email.
Recently I went to a Nokia E71 and the email client reminds me of the MS one, although it seems to rend emails better.
Ultimately as I have a yahoo email account, i don't really need internal email clients and yahoo2go version 3 is just excellent. It is available for symbian, BB and WM. unfortunately the yahoo2go client looks [email protected] on the Athena VGA display - hopefully it will be updated for VGA WM soon.
Also, have you tried profimail ? I hear it is good. its not technically push, but set up with IMAP you won't notice the difference. There is a trial version
http://www.lonelycatgames.com/?app=profimail

Any Build/Cooked ROM work with Exchange 2007?

Hey Everyone -
I hate the sprint stock ROM but it is the only one that will work with Exchange 2007.
Is there any cool cooked ROM/Build that works with Exchange 2007?
Thank you
DCD 3.2.6 syncs with my exchange 2007
All of DCD's
I have used all of DCD's roms and Scott Rosler Reloaded roms with exchange 07 no issues with any of them...
owa works fine for me
I am an Exchange Administrator and I have never had a problem with new WinMo builds syncing with my Exchange 2k7 clusters. Going forward, I anticipate WinMo to drop support for Exchange 2k3 syncing. It's just not as neat, tidy, secure, fast, etc as Exchange 2k7. But that thought is very far fetched, just my thoughts.
Anyway, I have run every Titan ROM put out through XDA and never had an issue with Exchange 2k7. Of course, I use nothing by secure activesync and have full "Autodiscovery" setup with the proper exchange certificates on all the domains, matching the domain names properly, etc. So that could be part of everyone's issue with with Autodiscovery not working or the certificates not matching the domains they were issued for, etc.
djbeames said:
I am an Exchange Administrator and I have never had a problem with new WinMo builds syncing with my Exchange 2k7 clusters. Going forward, I anticipate WinMo to drop support for Exchange 2k3 syncing. It's just not as neat, tidy, secure, fast, etc as Exchange 2k7. But that thought is very far fetched, just my thoughts.
Anyway, I have run every Titan ROM put out through XDA and never had an issue with Exchange 2k7. Of course, I use nothing by secure activesync and have full "Autodiscovery" setup with the proper exchange certificates on all the domains, matching the domain names properly, etc. So that could be part of everyone's issue with with Autodiscovery not working or the certificates not matching the domains they were issued for, etc.
Click to expand...
Click to collapse
I can second everything djbeames said.
Precisely accurate. I too administer 2k7, and agree that the autodiscovery component is key.
djbeames said:
I am an Exchange Administrator and I have never had a problem with new WinMo builds syncing with my Exchange 2k7 clusters. Going forward, I anticipate WinMo to drop support for Exchange 2k3 syncing. It's just not as neat, tidy, secure, fast, etc as Exchange 2k7. But that thought is very far fetched, just my thoughts.
Anyway, I have run every Titan ROM put out through XDA and never had an issue with Exchange 2k7. Of course, I use nothing by secure activesync and have full "Autodiscovery" setup with the proper exchange certificates on all the domains, matching the domain names properly, etc. So that could be part of everyone's issue with with Autodiscovery not working or the certificates not matching the domains they were issued for, etc.
Click to expand...
Click to collapse
Two questions:
1. Do you have the setting "Allow Non-provisionable" devices checked?
2. Do you have the "remote wipe" capability enabled?
It works when they allow non-provisionable devices. Our Exchange admin tested it with me. But when he unchecks then it stops working.
Something to do with the newer ROMs not setup to allow provisioning.
And I have tried full automatic, manual and any other way you think of to test.
Thanks guys!
arifiano said:
Two questions:
1. Do you have the setting "Allow Non-provisionable" devices checked?
2. Do you have the "remote wipe" capability enabled?
It works when they allow non-provisionable devices. Our Exchange admin tested it with me. But when he unchecks then it stops working.
Something to do with the newer ROMs not setup to allow provisioning.
And I have tried full automatic, manual and any other way you think of to test.
Thanks guys!
Click to expand...
Click to collapse
I don't think it has anything to do with that. What "non-provisionable devices" refers to is: A device is considered "non-provisionable" if it cannot apply ALL security policies set by Exchange 2k7. In Exchange 2k7 SP1 Enterprise, there are a TON of settings that are NOT supported by WM 6.1, or even 6.5 (at this time). So if you are wanting to use Exchange 2k7 with ANY device at this time and provision over half the settings, you will HAVE to enable non-provisionable devices.
Here is a link to a matrix of what versions of WM support what:
http://blogs.msdn.com/jasonlan/archive/2007/12/04/exchange-activesync-policies-summary.aspx
And a technet article directly referring to what "is compatible" and what "isn't":
http://technet.microsoft.com/en-us/library/bb232162.aspx
Now. To answer your questions:
1) Yes, I have non-provisionable enabled. You have to.
2) Remote wipe is enabled on all devices. It's an integral part of Exchange 2007. I, on my personal OWN activesync profile, do not require a password. This makes it much easier for me to unlock my phone.. however, I can still do a Remote Wipe. Everyone can.
So to sum it up, you, or your exchange admin (I forgot who you said it was), have created an ActiveSync Profile with some of the settings enabled that current windows mobile (including latest 6.5 builds) do not support yet. You will have to uncheck those options, OR, simply allow non-provisionable devices. ActiveSync will still apply the policies it can, but will just skip the ones it can't apply.
Understand?
djbeames said:
I don't think it has anything to do with that. What "non-provisionable devices" refers to is: A device is considered "non-provisionable" if it cannot apply ALL security policies set by Exchange 2k7. In Exchange 2k7 SP1 Enterprise, there are a TON of settings that are NOT supported by WM 6.1, or even 6.5 (at this time). So if you are wanting to use Exchange 2k7 with ANY device at this time and provision over half the settings, you will HAVE to enable non-provisionable devices.
Here is a link to a matrix of what versions of WM support what:
http://blogs.msdn.com/jasonlan/archive/2007/12/04/exchange-activesync-policies-summary.aspx
And a technet article directly referring to what "is compatible" and what "isn't":
http://technet.microsoft.com/en-us/library/bb232162.aspx
Now. To answer your questions:
1) Yes, I have non-provisionable enabled. You have to.
2) Remote wipe is enabled on all devices. It's an integral part of Exchange 2007. I, on my personal OWN activesync profile, do not require a password. This makes it much easier for me to unlock my phone.. however, I can still do a Remote Wipe. Everyone can.
So to sum it up, you, or your exchange admin (I forgot who you said it was), have created an ActiveSync Profile with some of the settings enabled that current windows mobile (including latest 6.5 builds) do not support yet. You will have to uncheck those options, OR, simply allow non-provisionable devices. ActiveSync will still apply the policies it can, but will just skip the ones it can't apply.
Understand?
Click to expand...
Click to collapse
Yes I completely understand now. It makes complete sense. I talked to our Exchange Admin via email and he said it was corporate policy to not allow non-provisionable devices. We are a 80,000 employee company and according to him, I was the only one having the problem. So they wont change the policy just for me.
But it still makes no sense as to why my stock Sprint ROM works fine with exchange 2007. And the cooked ROMs dont. I think it has to be some sort of a registry fix on the Windows Mobile side that allows it to become provisionable. So even though Exchange 2007 has tighter security settings, it does work fine with the sprint stock WIM 6.1 ROM.

New to Android

I've moved over from the Windows Mobile camp very recently (2 days now!) and thought i'd say hi
I've found plenty of info in the Hero section very helpful to get me going, and so far I'm remarkably impressed, I was expecting a much less robust solution as Android is so young. I've found it slick, fast, easy to use and very reliable - it's taken away all the pains that WM can cause!
To anyone who has yet to take the leap, I'd STRONGLY recommend it, if you're considering Android in place of your WM handset, you won't be disappointed.
Within an hour of having the device, I've updated the rom, connected it to my exchange server and gmail accounts, setup a forward from my sms to my email (for this sms problem that i've heard mention of), looked at the sky on google sky etc. and it's been a great experience so far.
Anyway, I'll see you around in various threads - no actual questions as such...but this felt the correct area!
Does Android itself provide MS Exchange support for corporate emails without any add on third party software?
I am in double minds to switch to Android but am held back only for the excellent MS Office support on Windows Mobile.
Please advice. I need to decide on this in a day.
The Hero supports exchange natively, but the software provided by Touchdown apparently provides a better corporate "experience", in terms of PIN enforcement etc.
For MS Office support, use DocumentsToGo, which is great, though the device is supplied with QuickOffice which can read many MS Office documents.
Both Touchdown and DocumentsToGo are paid apps.
Regards,
Dave
I find the exchange support sufficient with the hero (Hero version of android supports it natively, Android itself doesnt).
I'm running exchange 2007 and connected it with SSL without any issue at all. calendar, contacts, email all work perfectly fine

[Q] Multiple Exchange Sync Accounts?

I'd be grateful if someone in the know would clue me in:
Stock Android, I believe since 2.0, has supported multiple Exchange sync accounts (at least for email sync, and probably contacts). Running the
Android emulator on the desktop, I can configure as many accounts as I please.
However... I just took delivery of a Samsung Fascinate (Verizon) and as hard as I try, I can't make it configure a second account (it dumps me into the 'edit' UI for the first account when I ask to create a second one).
So I tried an HTC Incredible that we have here. Same behavior !
Yet, when I Google search 'samsung galaxy s multiple exchange accounts', I find a bunch of people claiming to be using multiple accounts.
What's up with this? Am I just not doing the setup correctly, or did Samsung remove this capability from the devices recently ?
I also figured I could install the stock Android email app as a workaround, but that doesn't exactly seem to be a 'one-click' process. K-9 has no ActiveSync support, so that isn't useful.
Can't speak for anyone else, but I have yet to see any Android phone that supports multiple Exchange accounts out of the box. That's one of the reasons I bought Touchdown, as it supports multiple Exchange profiles. Of course, only one of them can be active at a time, but if I needed to have two accounts active simultaneously, I could use Touchdown for one, and the stock email app for the other. Oh, and just FYI, I didn't mean for this to become a Touchdown advertisement. ^^;
Sent from my SCH-I500 using XDA App
Actually, I have a Touchdown license so this is a good plan.
Presumably the situation is this : stock Android supports multiple accounts but none of the device vendor skins do, yet. Correct ? (and it isn't possible to manifest the stock Android behavior side-by-side with the vendor skin).
I was just coming in here to ask this question. I would like a way to get multiple exchange accounts too. Since it was supported in 2.0 on up i think we should be able to get this to work. Unless Samsung messed this up for us.
Hmm, I thought Sammy left the stock Android email app on the Fascinate, but it looks as though they modified it just enough to cripple it. :-(
Sent from my SCH-I500 using XDA App
There are actually good reasons NOT to do this. Corporate IT admins have massive problems with this, and because Google/Sammy/etc. are actually TRYING to work with corporate IT... you end up with this.
Outlook doesn't allow it either, nor does any other mail program which respects Activesync conventions.
It has to do with security... and compartmentalization.
The Droid X and the Droid supported 2nd Exchange accounts.
I'm sorry, but I disagree that this is a security issue. They are completely disparate accounts, and this functionality should be stock on all Android phones.
That said, the Samsung client is the worst of all of them, and Touchdown is the best option, IMHO.
Gurm said:
There are actually good reasons NOT to do this. Corporate IT admins have massive problems with this, and because Google/Sammy/etc. are actually TRYING to work with corporate IT... you end up with this.
Outlook doesn't allow it either, nor does any other mail program which respects Activesync conventions.
It has to do with security... and compartmentalization.
Click to expand...
Click to collapse
Oh, really? That's interesting. I work on the helpdesk for an IT company that hosts Exchange servers (and much more) for dozens of clients, including numerous medical and financial institutions (i.e. security is a significant concern), and I have never heard about any such security issue. Please explain to me how being able to setup multiple Exchange accounts on a single device is such a huge security concern, and include links to references if possible, as I may want to present the information at our security meeting, which I'm actually attending tomorrow. No joke, that's my job, and I am on the security team.
Btw, Microsoft themselves eliminated the single Exchange account limitation with Outlook 2010. It's still not unlimited, but you can now have three Exchange accounts per Outlook profile. Oh, and did I mention that iOS 4 now also supports multiple Exchange accounts per device? So yeah, if you have any links to share about these alleged security nightmares, feel free to enlighten me.
Sent from my SCH-I500 using XDA App
8notime said:
That said, the Samsung client is the worst of all of them, and Touchdown is the best option, IMHO.
Click to expand...
Click to collapse
While I tend to agree with you, I'd like to point out that I haven't seen any issues with actually reliably syncing with an Exchange server with the Fascinate, whereas the mail client on the original Droid was plagued with bugs, and while it improved later on, one of the more recent post-Froyo patches broke the ability to sync with Exchange 2010 (which has since been fixed).
Also, if I remember correctly, the helpdesk I work on got a bunch of calls from clients who bought the Droid X when it first came out, because it couldn't sync with Exchange 2003, which was a pretty serious bug. Motorola had apparently tested it thoroughly with Exchange 2007 and 2010, but never with 2003. It was so bad that they were giving away licenses for Touchdown for free to anyone that complained, until they were able to issue a patch for it.
Anyway, no mail client is perfect, and all have their pros and cons. Which stock one is better or worse depends on whether the features that don't work right matter to you or not. Me, I'll stick with Touchdown, which basically mops the floor with the stock mail clients, just in sheer volume of features alone.
Sent from my SCH-I500 using XDA App
IOS 4, android 2.* and up and WP7 all support multiple exchange accounts. Unfortunatley Samsung messed this up for us.
I wonder if there is a way to pull the AOSP e-mail.apk and try that? Or if there would be another way around this.
Since someone got a little cranky I will elaborate on the security problem.
The issue is largely one of partition. Let me paint a scenario...
I am government contractor x. I provide you with exchange on your phone. Your phone very helpfully merges all your data together. That violates my policies. Additionally, your android device doesn't respect remote wipe, remote lock, or security policy for disclaimers, password complexity, etc.
But the biggest issue is that the exchange data isn't self-contained.
If the phone, client, or whatever provides partitioning of the data then multiple accounts becomes a possibility.
Essentially I as an exchange admin don't want some other company's mail cross pollinating with mine. And because my company is in Massachusetts, it's actually a violation of state law at this point to let our emails into someone else's system.
Outlook 2010 supports separate cache files, contact lists, and all other data... So it can do multiple accounts. The iphone doesn't, and neither does droid.
I love my android phone, but I cannot let the end users have them, because we can't secure thee data. Full stop.
Sent from my SCH-I500 using XDA App
And yes, ios 4 and some iterations of droid do allow this, but not in s way that is kosher with either microsoft or your mail admins.
Sent from my SCH-I500 using XDA App
Hehe, I wasn't cranky. I just wanted some additional info to back up a rather vague, blanket statement about data security. I could go on to discuss security issues, but it looks like your concerns exist at a much higher level. If the Android platform as a whole is too insecure for you to allow, then whether or not a phone supports multiple Exchange accounts is irrelevant. That being the case, I won't draw this on much longer, as it's beginning to drift off topic.
Based on what you've listed as your security requirements, I believe Touchdown actually has a strong enough feature set to safely allow Android devices to work in your environment. It supports a healthy set of Exchange security policies, namely remote wipe, PIN/password policies, and complete data encryption (it even encrypts the data it stores on the SD card), and since it only allows one account per profile, and all data is contained within the application itself, and not mixed on the phone, the partition requirement is met. Plus, you can deploy a template that dictates desired config settings for the app, and locks them down to prevent users from changing them. Oh, and don't forget the added benefit of standardization, in that you would only have a single email app to support, regardless of which Android device end users have. The only real down side is the added cost, as it's extra software to buy. And for those wondering, no, I do NOT work for NitroDesk, the makers of Touchdown.
I apologize if I'm still failing to understand any of your points in all this. I do have an interest in security topics like this, and while I'm not completely ignorant, I'm by no means an expert either, not by a long shot. If you'd like to discuss this any further, feel free to PM me, so we don't get any further off topic in this thread. Thanks!
Gurm said:
Essentially I as an exchange admin don't want some other company's mail cross pollinating with mine. And because my company is in Massachusetts, it's actually a violation of state law at this point to let our emails into someone else's system.
Click to expand...
Click to collapse
I have never in my life heard of this happening, nor is there any proof that it's technically possible. I get the whole concept of all data being on the same partition, but cross pollination? They are totally different accounts, with their own data stores.
If a companies security policy is this strict, they probably shouldn't have any phone connecting to their network, unless they have a device management tool in place that prohibits installation of any 3rd party apps unless they install them themselves. Oh and they should probably remove the camera too, if they're a government contractor with this much security in place.
I don't think the Fascinate was designed for a company like this.
Just to throw in my 2 cents. A division of the company i work for engineers nuclear plants and because of the strict government regulations only blackberries are permited because other platforms are not secure enough.
Sent from my SCH-I500 using XDA App
8notime said:
I have never in my life heard of this happening, nor is there any proof that it's technically possible. I get the whole concept of all data being on the same partition, but cross pollination? They are totally different accounts, with their own data stores.
Click to expand...
Click to collapse
Really? Your contact list isn't comprised of all the contacts from all the accounts? Do you keep strict track of which little yellow "new mail" envelope you've just pulled down? It can't happen? Think again.
If a companies security policy is this strict, they probably shouldn't have any phone connecting to their network, unless they have a device management tool in place that prohibits installation of any 3rd party apps unless they install them themselves. Oh and they should probably remove the camera too, if they're a government contractor with this much security in place.
Click to expand...
Click to collapse
Yup. Guess why Blackberries are still the biggest corporate device? For exactly this reason. Why is there always a Blackberry variant with no camera? BINGO.
I don't think the Fascinate was designed for a company like this.
Click to expand...
Click to collapse
No Droid or iPhone was.
Then why are we even having this conversation? We're talking about the Fascinate.
Also, we were talking about email, not contacts. Emails are stored in entirely different data stores. I don't have 1 giant inbox with emails from both accounts. They are totally separated.
8notime said:
Then why are we even having this conversation? We're talking about the Fascinate.
Also, we were talking about email, not contacts. Emails are stored in entirely different data stores. I don't have 1 giant inbox with emails from both accounts. They are totally separated.
Click to expand...
Click to collapse
Because Exchange isn't POP or IMAP. It's an entire comm system. It's not just mail, it's contacts and calendar and notes and public folders and a half dozen other things.
If you just want to sync the contents of two Exchange inboxes, sure there's no TECHNICAL reason you can't. But that's not how Exchange WORKS, typically. I'm sure you could write a client that does that, but as yet folks haven't.
You can go in and uncheck to sync the calendar and contacts, but new "events" will still arrive and have to be thrown out by the client. Essentially you would need to write MORE code to NOT have the entire system than you would to HAVE it.
I'm sorry but that isn't true. Like I said earlier, I was able to add more than one Exchange account - contacts, calendar, and email - on both my Droid and Droid X. One Exchange account for work, and the other a personal account through a hosted Exchange provider. There was no "cross pollination" between either account, and each had a completely separate inbox/data stores. So not only is it technically possible, the functionality is also available for use. Also, as a security professional, I think there are other real security concerns/vulnerabilities to focus on, than something that has never been proven to be one.
8notime said:
I'm sorry but that isn't true. Like I said earlier, I was able to add more than one Exchange account - contacts, calendar, and email - on both my Droid and Droid X. One Exchange account for work, and the other a personal account through a hosted Exchange provider. There was no "cross pollination" between either account, and each had a completely separate inbox/data stores. So not only is it technically possible, the functionality is also available for use. Also, as a security professional, I think there are other real security concerns/vulnerabilities to focus on, than something that has never been proven to be one.
Click to expand...
Click to collapse
I understand that you have done it before. I've done it too on an iPhone. My point is that the capability to do so is not something that comes pre-cooked in an Exchange client. MS didn't do it until recently themselves. Given that a lot of the stuff in the Fascinate is pre-2.1 due to Samsung's pidgin kernel (really a 1.5 or 1.6 kernel hacked up for 2.1, from what I've read on here) I'm not at all surprised that functionality only recently available is missing.
Like I said - it takes more code to do it than not to do it... don't hold your breath for it from Samsung, although anything is possible in 2.2!

Htcsense.com

Who all has used this function? i tried messing around with it and most functions arent working and the ones that are, are super buggy and delayed.
How is your experience?
It works when it wants to, to be fair, it's still in BETA. I wonder if they have a feedback forum for the site?
What is it?
i also have not successfully been able to use these services and just emailed them about this.
@arozer - its a site where you can locate phone, lock phone, and even wipe...all have not worked once for me tho...i've taken suggestions of removing htcsense from phone then add acount again as well as deleting account online then making new one...nothing has worked
I recently sent an email to HTC and got a response basically saying the service wasn't functioning. Something about the service being overwhelmed. I turned off the sync to htcsense in the accounts and sync settings because it was going constantly, and I think it was killing my battery.
I'll add the email when I'm at my computer.
Email response, which only had a semblance to answering my questions... I supposed this is a canned response they have for HTCSense stuff.
Thank you William for contacting us. I understand you're having issues creating an account at HTCSense.com. I am more than happy to be able to provide some clarity to the situation at hand.
Due to greater than anticipated demand for the HTC Sense.com services, some of our customers are experiencing stability and reliability issues that are unacceptable.
We apologize for the inconvenience this has caused; please be assured that HTC treats this as a very important issue and we are working hard to improve the experience for everyone.
We hope to have improvements to the service out in the very near future to help some of these issues and we will continue to communicate with our customers throughout the process. Thank you for your patience.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number ***************.
Sincerely,
Charles
HTC
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