EDIT: this issue was caused by the double tap to lock screen from nova prime.
Hello,
Sorry mods if there's another thread with this issue but I didn't find it.
So my problem appeared 2 days ago. At first I thought my phone was restarting in my pocket but that wasn't the case. Almost every time I try to unlock my phone using the finger print I get this message "use backup password instead of fingerprint sensor because of security policy".
Do you have this issue? How did you solve it?
Galaxy s6 edge emerald green SMG 925F, Android version 6.0.1. Kernel 3.10. 61-7884513. Security patch may 1 2016.
Thank you!
Edit: screenshot: http://imgur.com/eY5Fpka
Hello,
I think this is related to the last update. It happens if you lock the screen with an app, not if you use the power button ? It is like that on mine.
Sorry for my english
styx42 said:
Hello,
I think this is related to the last update. It happens if you lock the screen with an app, not if you use the power button ? It is like that on mine.
Sorry for my english
Click to expand...
Click to collapse
I came back here to edit the post. Yup, that's exactly what was happening. I have Nova prime and I was using the double tap gesture to lock the screen.
Any way to solve this "bug"? I always use a software lock to preserve the physical button and now I have to use the button to be able to use fingerprint wth??
Related
Hi guys,
I realized that the lockscreen is doing nothing in the sense of the security on the S2. I am using a lock pattern and sometimes when I get a text call, or press the sleep/wake button a couple times, I can unlock the screen without the pattern. Anyone else notice this?
I read about this a while ago, some bug with TouchWiz 4.0
security *FLAW* found...
Bascotie said:
Hi guys,
I realized that the lockscreen is doing nothing in the sense of the security on the S2. I am using a lock pattern and sometimes when I get a text call, or press the sleep/wake button a couple times, I can unlock the screen without the pattern. Anyone else notice this?
Click to expand...
Click to collapse
Yup, I noticed this also... on my 2nd day... I was *informed* that if I truly wanted to SECURE the phone 100% with PIN/PASSWORD/Pattern, I would have to choose LOCK immediately, otherwise, every other swipe the phone can be unlocked without it... EXACTLY like you experienced it.
Just change it to IMMEDIATE and you should be fine...
lonewolf69 said:
Yup, I noticed this also... on my 2nd day... I was *informed* that if I truly wanted to SECURE the phone 100% with PIN/PASSWORD/Pattern, I would have to choose LOCK immediately, otherwise, every other swipe the phone can be unlocked without it... EXACTLY like you experienced it.
Just change it to IMMEDIATE and you should be fine...
Click to expand...
Click to collapse
You want to set the Lock Timeout to Immediately (to clarify things) Located in Settings->Location and Security->Timeout
hi everybody,
when installed quick lock widget into GSIII from market it worked fine at first day:fingers-crossed: but later when i press on the icon the phone does not lock as usual way but the screen blinks twice and then stay lock screen illuminated until display off time pass:silly:
i tried several other widgets from market but the same happen does anybody have an idea what happened
i would appreciate your help and thanks in advance
Nobody knows about this issue
my old 'screen off and lock' widget had the same problem, must be something on the S3 firmware that all the screen lock widgets are incompatible with
i've not yet tried to find one that works, using the power button for now
*i think this one might work because it does not act as a device administrator but just puts the display off after 5 seconds*
http://www.appbrain.com/app/off-screen/jp.co.misky.pikaichi.screenoff
tmzbeme said:
my old 'screen off and lock' widget had the same problem, must be something on the S3 firmware that all the screen lock widgets are incompatible with
i've not yet tried to find one that works, using the power button for now
*i think this one might work because it does not act as a device administrator but just puts the display off after 5 seconds*
http://www.appbrain.com/app/off-screen/jp.co.misky.pikaichi.screenoff
Click to expand...
Click to collapse
thank you very much I appreciate your help I thought that only me that encountered this problem.
i really like screen locks widgets and I hope that the developers will make one compatible with SGSIII soon
again thank you very much:highfive:
this one works again (sort off)
was updated today, screen flashes back on briefly then goes off for good
http://www.appbrain.com/app/screen-off-and-lock/com.katecca.screenofflock
*nevermind, forget that one, it's flaky and runs constantly*
this one works perfectly:
http://www.appbrain.com/app/screen-off-and-lock/com.katecca.screenofflock
Thank you very much
I appreciate your help:highfive:
Hello,
Long time lurker here and was hoping for some advice/ suggestions.
I have a Canadian S9 Plus (on Bell Mobility) and noticed the following issues/ annoyances:
1) When the phone is woken up (e.g. pressing the virtual home button, plugged into charger, new text message received, etc.), the screen would turn on, continuously look for fingerprints ("Wipe the fingerprint sensor and try again" message would keep flashing) and would not shut off until I press the power button to turn off the screen
2) The fingerprint sensor generally works (e.g. unlocks the phone, swipes to drop down notification window), HOWEVER it does not work to unlock the phone if the phone has been sleeping for more than a few minutes (nothing happens no matter which direction I swipe/ press the fingerprint sensor). When I try to unlock the phone, I will have to press the power button to wake up the phone then swipe the fingerprint sensor. This may be a standard feature, but after pressing the power button to wake up the screen I will always get a message that says "The fingerprint sensor may be dirty. Clean it and try again.". Again the fingerprint sensor otherwise works so cleanliness of the sensor isn't really an issue here.
Has this happened to anyone's phone? I tried clearing cache/ resetting app preferences/ factory resetting the phone multiple times but with no luck. I also called Samsung but the conversation didn't go anywhere.
Any other suggestions? Thanks in advance for your help!
Have not had that issue with mine.
Do you have the finger sensor gesture on?
chickenbb said:
Do you have the finger sensor gesture on?
Click to expand...
Click to collapse
Tried both finger gesture on and off - no difference with the same issues persisting :crying:
this is the exact issue im facing when i got my s9+, i also thought that it was a factory defect. but luckily recently it didnt came up again and i did nothing. but still continuing monitoring the issue as it is really so bothersome.
Sounds like a defect to me. I'd exchange it.
I have not had any issues. Have you tried re-scanning your fingers? I noticed that this finger print scanner is different from the one on my LG V20. It feels different, and seems to operate different. It's also a little smaller which makes me have to position my fingers different.
I also read the instructions wrong.. I was supposed to swipe my finger during the setup. I was pressing it down. Either way mine works great.
Same issue here, did you manage to solve it?
Mario_Nissan said:
Same issue here, did you manage to solve it?
Click to expand...
Click to collapse
Not at all - I ended up returning it. Any luck on your end?
Maybe try registering your finger/s with and without a case on. See what happens.
Same issue here. This is the one thing that really bugs me about this phone.
Hi all,
I keep running into the same issue on different roms.
When i wake up the device, double tap to wake or the power button, sometimes the screen comes on black with no further. I lock and unlock the device and it doesn't move onto the lock-screen. All i see is the notification bar on LOS17.1, the rest of the screen is black.
I have to hard reset it, and then the device comes back on normally until the issue re-occurs.
Anyone have any idea what kind of hardware issue this is?
Thanks
w1ll1m said:
Hi all,
I keep running into the same issue on different roms.
When i wake up the device, double tap to wake or the power button, sometimes the screen comes on black with no further. I lock and unlock the device and it doesn't move onto the lock-screen. All i see is the notification bar on LOS17.1, the rest of the screen is black.
I have to hard reset it, and then the device comes back on normally until the issue re-occurs.
Anyone have any idea what kind of hardware issue this is?
Thanks
Click to expand...
Click to collapse
Disable Double tap to sleep on lockscreen and check if it happens.
Yes, this bug is in several or probably all Android 10 based ROMs.
Try turning of pocket detection and see if that solves this issue for you.
I am using Havoc OS 3.4, i have kept turn off pocket detection and it does happens to me once or twice in a day or two and that to if i use device heavily with multiple apps.
This bug could be solved but the problem is that bug/crash report is not getting created when black screen occurs and hence it became difficult to resolve.
Black_Stark said:
Disable Double tap to sleep on lockscreen and check if it happens.
Click to expand...
Click to collapse
metelhammer said:
Yes, this bug is in several or probably all Android 10 based ROMs.
Try turning of pocket detection and see if that solves this issue for you.
I am using Havoc OS 3.4, i have kept turn off pocket detection and it does happens to me once or twice in a day or two and that to if i use device heavily with multiple apps.
This bug could be solved but the problem is that bug/crash report is not getting created when black screen occurs and hence it became difficult to resolve.
Click to expand...
Click to collapse
Hey guys,
Just to let you know, i disabled double tap to sleep and pocket detection and i haven't ran into the issue once.
This solved it.
Cheers
Hello,
I have a ZF9 for a few days and I can't get used to the fingerprint on the side. I often unlock it by mistake when I put it in my pocket.
You don't have a problem with that?
I didn't have a problem with other devices with a fingerprint on the side, I set to physically press it. It cannot be set on ZF9.
I'm unhappy about it
efkosk said:
Hello,
I have a ZF9 for a few days and I can't get used to the fingerprint on the side. I often unlock it by mistake when I put it in my pocket.
You don't have a problem with that?
I didn't have a problem with other devices with a fingerprint on the side, I set to physically press it. It cannot be set on ZF9.
I'm unhappy about it
Click to expand...
Click to collapse
I have this problem to, its very gentleness
Same problem until found that you can unlock only by pressing the button unlock
and not only touch it
you goes to settings -> security & lock screen -> Fingerprint -> screen off unlock
and you have two options press or touch and press only
choose "press only"
well thank you!
shondx said:
Same problem until found that you can unlock only by pressing the button unlock
and not only touch it
you goes to settings -> security & lock screen -> Fingerprint -> screen off unlock
and you have two options press or touch and press only
choose "press only"
Click to expand...
Click to collapse
I feel really dumb right now for not searching in there ... Thank you so much. Like most I had trouble with unintentional unlocks.
after this annoying problem I start looking all other settings for solution
Oh, this is so smart! I had the issue of my phone going weird places when I pull it out of my pocket sometimes, even with pocket mode enabled, and I didn't realize what caused it... Now I found the problem along with a solution in this thread. Thanks
Wooh, thanks, i thought it was an issue on my zf9