Mic in calls does barelly transmits any sound, unless you speak at <1 inch from it - Xperia Z5 Compact Q&A, Help & Troubleshooting

When I place or receive a regular call the other person can barely hear me unless I speak less than 0.5 inches from the microphone. At less than 0.5t inches, they hear me good. At 2 inches extremely muffled or nill (this is the distance of the mouth in a regular call), and at 3 or more inches nothing at all.
Physically the mic however works fine when recording videos, so it has to be something non-physical. Also confirmed with a test on the Microphone at *#*#7378423#*#* where the both primary and secondary mics record fine.
In desperation I used flashtool and re-image the whole thing (even with erasing all data) with the latest XpriFirm ROM and tested it right after the successful image and without installing any 3rd party apps. The problem still there.
I also tried 3 different ROMs from different countries, but the problem still there.
Using a external wired headset mic works fine.
It seems, like a setting that is aggressively reducing the mic sensitivity just for the phone calls.
Ruled out 3rd party applications, mic physical damage or normal Android setting, I am really lost on to proceed from here!
Does anyone know what to do?
----
Model: E5823.
Bootloader has never been unlocked so no root.

Do you have the volume all the way up during the call? As in once call is started turn it up.
Idk how much it will help but have you tried to flash the soundmod? I have never had a problem with the mic other than a small echo on speakerphone. Also have you tried speakerphone wile in call? Might be something wrong with the phone apk, try a third party phone dialer? It wouldn't hurt to go through the sound menus to check everything as well.

Hi!
I doubt is a setting (in the Sound Effects options everything is off) since I flashed a stock clean ROM.
Did not know there are alternative dialers... I will study them today.
Regarding flashing the soundmod, can you do that without being rooted? If so, i'll search in how to do it too.
Cheers and thanks from just a couple of dozen miles south of you Sagnasty.

Have you tried to change the value of microphone sensitivity, although the option is in the Settings / Sound and Notification / Accessory Settings - turn mic sensitivity to high and see how it is then in a conversation?

The Speakerphone as suggested by civicsr2cool was surprising... the mic just picks up voice just fine from the distance in that setting!!
Then I just played with those mic sound settings as per Monipeev, (I did that days ago) but now it did something and in any sensitivity setting works fine... it must have been playing with this setting and the speakerphone one that may have unstuck some mic glitch.
Thanks so much guys... and two think I spend hours trying to solve this and even flashing ROMs! :victory:

Hi everybody. It happend to me with my Xperia Z5 compact as well - the mic did not work properly during call, but when I tested it offline the mic was OK. Playing with settings did not work as well as factory reset, so I ordered microphone spare part from China (ca 2$) and replaced it. Then the problem disappeared. I agree with polar_bay above it seems like mic glitch - I think my spare mic was slightly different from the original (maybe less sensitive) and that's it. Maybe also complete voltage drop (battery disconnection) helped to unstuck it.
My recommendations are:
1. play with mic settings (sw)
2. open the phone and disconnect the battery for a while (1 minute)
3. place small&thin absorber between mic and hole in phone case
4. replace microphone

hi, I have just bought another used xperia z5 compact as my other device has gotten old. after I received the new one I almost directly rooted it installed twrp and flashed lineageos 17. after a while I recognized that the microphone is not working during calls, only if the speaker is enabled. also when i want to record audio or use the tuner it doesn't work.
is there any chance to find out if it is a hardware problem or if it can be solved by some setting or so, be it coding?
thanks for any hints!

Related

[Q] Test Noise Reduction Mic?

I was sleepily switching SIM cards and accidentally poked the sim tool into the noise reduction mic.
I'm sure I felt a little click or pop and I'm obviously worried I've damaged something.
Is there any sure fire way to test its definitely working properly other than just making calls?
I pulled up the diagnostics menu but I can't see anything relevant in there to test, is there anything in there perhaps not immediately obvious that could help me see if it's functioning properly?
Thanks!
Well, now I don't feel so stupid for doing the same thing.
Guess we are three.... any findings??
Manolo7 said:
Guess we are three.... any findings??
Click to expand...
Click to collapse
Well either it's an ongoing problem, or there's three stupid people. I'm gonna go with ongoing problem.
Only findings I have is that the phone's function doesn't seem to be impacted at all.
I've not noticed any issues, calls seem to be fine!
I didn't find anything else concrete, just an article somewhere talking about the diagnostics menu where I left a comment. The author came back to me and had also done something similar (it's a real issue! ) and said his was fine and it "probably" hadn't done any lasting damage
Good to know, thanks!
Sent from my SAMSUNG-SM-G925A using Tapatalk
the 4th stupid
and here is the 5th stupid. :silly:
Yet another. I just did the same on Galaxy E5. A bit worried although nothing seems broken.
A 6th stupid
I did the same too...
Well, fortunately I'm not one of you, stupid people D ) but maybe I have a tip to test the microphone.
Open the voice recorder and set the interview mode (I have set the Italian language on my phone, so I don't know the exact english name of the app and of the function, sorry): using that you can record the voice of two people (one in front of the other) using the 2 microphones, with a visual feed of what mic is recording the sound (you have the visual feed in the play mode, too).
Test it!
Thank for the advise Glaucos, I ran the voice recorder and luckily both microphones appear to be in good order even though I poked the hole of the noice cancellation mic pretty hard.
Hey guys, I'm with the same problem haha, someone poked my mic and I don't know how to check it.
My galaxy A3 2016 has the Samsung Recorder, but I'm unable to change to the interview mode. Any thoughts of another recorder I can download?
Thanks in advance!
Working solution for testing mic (works for both the mics )
Dial *#0283#
This will take you to mic test menu, offering 4 options i.e. rcv_1st mic
Rcv_2nd mic
Earphone
Stop.
Generally second mic is the mic on the top(noise cancellation mic)
Choose the option and speak into it. It will be reapting your sound. If it does then its working else you have damaged it.
Choosing the option channels the mic and speaker into something like mic to speaker system where you speak into mic and hear the same thing out of the speaker at the same time.
I have tested this on my galaxy note 5
R.RANJAN said:
Dial *#0283#
This will take you to mic test menu, offering 4 options i.e. rcv_1st mic
Rcv_2nd mic
Earphone
Stop.
Generally second mic is the mic on the top(noise cancellation mic)
Choose the option and speak into it. It will be reapting your sound. If it does then its working else you have damaged it.
Choosing the option channels the mic and speaker into something like mic to speaker system where you speak into mic and hear the same thing out of the speaker at the same time.
I have tested this on my galaxy note 5
Click to expand...
Click to collapse
Thanks! Worked on my A50 with android 10. Droped the phone to the water and I was unsure if the second mic was working ok.

[SD] Weird mic issue which is making my RN3 useless

Hey everyone,
Ever since I've received this RN3, its mic has been a constant source of frustration. it appears to be off during phone/whatsapp/.. calls (other party can't hear me AT ALL). Now before you think that this is a HW issue, when I record a video with the builtin camera app, it does record sound but at a lower volume than I think it should be. This is what i've tried/noticed so far:
- The exact same thing happens on Global 7.3.2, Global dev 6.5.19 and Chinese 7.3.2.
- Swapped SIM and/or placed SIM in tray 2 (no effect)
- Flashed Santhosh's CM 13 ROM (other party still can't hear me)
- Used builtin sound recording app on MIUI ROMS: I can hear a lot of noise but not what has been recorded
- Used builtin sound recording app in CM 13 ROM: nothing
I've looked on the en.miui forum board and apparently I'm not the only one with this issue. Other ppl are facing the issue that the mic gets shut off after recording video (and a reboot solves it), but this is not the case for me.
Does anyone have any idea? Thx.
Have you fixed that problem?
I have the same issue but a little bit different. I don't own a pair of hans-free so when I answer a call I connect a pair of headphones and talk from the phone's mic. So unless I have the phone 1 cm next to my mouth the other person cannot hear me, which didn't happen with my old phone (the other person could hear me even if the phone was 2 meters away from me). And it is not an issue because when I answer a call in speaker mode it operates correctly.
So I've discovered that the problem lies within the secondary mic next to the jack port which is used for noise cancellation as people state in miui forums. The only solution I've came up with is covering the secondary mic with my finger every time I answer a call. With this solution the secondary mic is "disabled" and the primary mic operates as expected, people can hear me even if the phone is not right next to my mouth. Of course this is not a permanent solution but I haven't found a way to disable the secondary mic through software yet, or calibrate it to not falsely filter every sound as noise and canceling it.
hallo guys,
i have the same problem on my redmi note 3 (mtk) for months, its really annoying.
when im having a call, my mic suddenly switches and my call partner can only hear me very very silent.
also i had some situations, that my call partner can not hear me at all. herefore a reboot worked fine...
as mentioned above, the problem are the 2 different mics on the redmi note3.
one is at the bottom which should be used for calls (lets call this MIC1), the other one is on the top next to the head jack plug (MIC2)
sometimes the MIC1 switches and so the call partner only can hear you via the top MIC2 - thats why your voice is very very silent then.
on the other hand when you record a video, the voice is switched to the top MIC2 and might stay there also after the video as standard - thats why no one can hear you in calls then, or only hears you very very silent.
solution: close the hole for the upper MIC2 with a tape, then it won't switch during calls!
disadvantage:
- you can't put a call on speaker, because system switches to MIC2 which isnt working.
- you can't use google now for music detection, because system switches to MIC2 which isnt working.
- you might have sound issues when recording a video in landscape (i tested it, had no problems and could hear the sound when watching the recorded landscape video)
here is a link about the recording videos in landscape vs portrait:
https://www.youtube.com/watch?v=yDE4B8Z3q14
and here a video with the tape solution:
https://www.youtube.com/watch?v=mFjGp3PEZt0
are there any software solutions to disable the second mic??
How to solve Redmi note 3 mic Problem:
Step 1: Go to Google settings (Not phone setting)
Step 2: Tap on Search & Now
Step 3: Tap on voice . After that tap on “Ok Google” detection
Step 4: off the “Ok Google” detection .
Congratulation. Your Redmi note 3 mic Problem is solved. Its happening because of “Ok Google” service. Now your friends can easily listen to you without any disturbance.
This is a serious problem and just insane that is has not been fixed. I have the Redmi Note 3 Pro and Calls and talking is fine
Now recording anything at High Levels it sounds like a wave effect, both mics are on even if the top is covered same issue.
Its as if there is a threshold somewhere on the noise cancellation that after a certain decibel it tries to correct and auto compress and fails Large.
This must be software as it is leaving both mics on instead of having an option to turn one or the other or BOTH off and or on.
Using an acoustic guitar is pointless, I purchased this phone for the price/performance ratio and thought the audio would not be an issue while recording, it is now useless as it was used to get music ideas down for songs, record band in practice for ideas and live situations it is absolutely impossible and upsetting this simple feature has not been fixed. Back to rotary phones and 4 tracks I suppose.
So far 2 out of 3 Redmi note 3 SD i puchased for my self and friends have this problem of mic not working in calls. On speaker phone it is OK. Tried all the "fixes" I have found on various sites but none have worked. Have not tried one of the fixes as it requires installing TWRP and rootingand the owners are not happy for me to do this for them. Rebooting sometimes fixes one off them briefly but just fails again after 1 call . On the MIUI forum there are countless people with this problem on both chipsets with no fix
i have buy redmi note 3 on a month ago, now i have updated MIUI 8 and i face mic issue(other person can't hear me), done every thing but not able to resolve this issue, pls someone give permanent solution on this.
Interested to know if anyone has a solution for this. I have moved to CM14.1 to try and fix it but am still having this issue.
using the phone with closed MIC2 hole like described above
This solution works for me for Nougat:
Use a root explorer like ES Explorer to edit /system/build.prop
Find the line :
ro.qc.sdk.audio.fluencetype=fluence
Change to:
ro.qc.sdk.audio.fluencetype=none
Solution
NO ROOT REQUIRED. Simple Solution.
With me it worked using the soundabout app, just set up "phone call audio" by selecting wired headset (with mic) option.
Once done you can uninstall the app if you want. Cheers!
Hello all, so, the solution for the recording sound problem is the use of soundabout? in my redmi 3s I applied the fix.zip and it is solved, but in the RN3? just using this app?
Thanks!
Juerwotow said:
Hello all, so, the solution for the recording sound problem is the use of soundabout? in my redmi 3s I applied the fix.zip and it is solved, but in the RN3? just using this app?
Thanks!
Click to expand...
Click to collapse
Did it worked?

Call sound problems on MIUI 8 on Redmi Note 4

Hey,
I have had the Xiaomi Redmi Note 4 for a month now and I am totally satisfied. I love MIUI, and its specification, it's performance, and everything. However, today I commenced to have a problem with call sound. No matter who calls me, I have trouble listening to them. Everything works fine if I put on headphones and I am pretty sure it's not a hardware problem since the speaker and the microphone work perfectly in other apps. I can distinguish some sound but it is very hard. It doesn't work even in the maximum volume. What can I do to stop this?
By the way, the other side can hear me fine.
Here's a screenshot of me trying to change the volume, so as to make things work for once:
imgur.com/ wzJTLmS (I can't make it parsable because I'm new)
I noticed that in the left side, there's no phone icon, like it used to be when I changed the volume during a call. Maybe that's the problem?
Thanks
I too have the same kind of problem, where I am not able to hear the other person on call suddenly. Please let me know if there is any fix for this.
Ok, I did face the same problem from a few days now, tried clean flashing the two roms & still the same, so thought of flashing Miui rom, but I just connected my earphone and listened a song approx. 4 mins, then unplugged it and then tried calling to my friend and there's no issues, it's been fixed now.
If I want to play audio having headphone during the call,,and need to play audio someone during the call so that he/she can also listen it properly...is it possible bcoz it's in samsung j7 prime..I am having redmi note 4.
Dear all,
I experience the same this morning.
Was able to fix it.
Got to settings, scroll down to do not disturb, and turn it off all sound is now working. Cheers!!!!
I'm facing the same problem, if I test the earpiece with *#*#6484#*#* and sound perfectly fine, but when I make or receipt a call the earpiece volume is low, How did you fixed it?
Just plug your headphones in and out 3-4 times, and it'll work fine. Has happened with me twice or thrice now.
Cheers.
Change earphone try with some good earphones like JBL mi.

XA Ultra Dual microphone issues

Hello guys,
My XAU Dual showing microphone issues during making calls! when I make a phone call my friends keep complaining about barely hearing me (very low voice) or my voice is like someone talking in a deep tunnel with too much echo ..sort of that!
here are some things I tried to fix the issue but all failed to fix it:
1- I tried factory resetting my device
2- tried repairing my device software using Xperia Companion
3- tried disabling audio enhancement (ClearAudio+ ....etc)
4- in settings>call>SIM>Equalizer ...set to normal
5- tried looking for microphone noise suppression in settings.. can't find it
Didn't drop my device & never exposed to any fluids!!
Tho, I ran diagnostics>tested my microphone, one time I hear my voice good, then gave it another try later on & the microphone recorder a very low sound!!
Am really outta options here & this issue really sucks
My device model number is F3212, running android 6.0, build number 36.0.B.2.146.
Any ideas..
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
grogzero said:
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
Click to expand...
Click to collapse
I didn't notice that flipping the phone or switching to speaker output might work, gotta try it first.
What bugs me the most is the fact that I can't find anything related to disabiling microphone noise suppression at an section of this device settings!
Am using a headphone currently & waiting for Android nougat to hit the device & hopefully fix the issue.
This problem was never there when I first used my device out of its box, but later on it appeard after may be 2 upgrade patches of Android 6.0 few months later.
Waiting is my only hope...

LineAgeOS 14.1 - LG G5 H850 voice record problem

Hey guys,
yesterday I installed the 14.1-20180719-NIGHTLY-h850 version of LineAgeOS on my phone.
Everything worked fine, but then I found a bug.
WhatsApp voice mails and any other voice record doesn't have any sound except an cracky sound at the beginning, after that, theres no sound.
The strange thing is, when I record a video with any camera App, theres normal mic sound, maybe a little bit crackling.
Do you know how to fix this?
PS: If I connect a headset, I get very strange Sound in WhatsApp voice mails/records etc and no Sound in Discord.
Also WhatsApp and Snapchat (no more tested) don't record the sound with Headset mic rather the normal phone-mic.
Ok guys, after flashing it new... a few times... I got normal mic performance when no Headphones or Headsets are connected.
If so, the mic level is very, very, low.
Any ideas?
My mic doesnt work regardless if I was on stock, downgraded version, custom ROM, etc. I dont know what to do. I do have the same symptom as yours tho where when I record, there is a few pops at the beginning then just silence
I got the replacement module for the g5 and not even that fixed it. I am stumped of how to fix this issue.
EDIT: I just now found out that after taking out the motherboard, there was a red sticker covering some golden connectors, after taking that off fixed it. No idea why there was a red sticker there but please check and if it is there then take it off. itll be on the other side of the motherboard..

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