XA Ultra Dual microphone issues - Sony Xperia XA Ultra Questions & Answers

Hello guys,
My XAU Dual showing microphone issues during making calls! when I make a phone call my friends keep complaining about barely hearing me (very low voice) or my voice is like someone talking in a deep tunnel with too much echo ..sort of that!
here are some things I tried to fix the issue but all failed to fix it:
1- I tried factory resetting my device
2- tried repairing my device software using Xperia Companion
3- tried disabling audio enhancement (ClearAudio+ ....etc)
4- in settings>call>SIM>Equalizer ...set to normal
5- tried looking for microphone noise suppression in settings.. can't find it
Didn't drop my device & never exposed to any fluids!!
Tho, I ran diagnostics>tested my microphone, one time I hear my voice good, then gave it another try later on & the microphone recorder a very low sound!!
Am really outta options here & this issue really sucks
My device model number is F3212, running android 6.0, build number 36.0.B.2.146.
Any ideas..

I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.

grogzero said:
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
Click to expand...
Click to collapse
I didn't notice that flipping the phone or switching to speaker output might work, gotta try it first.
What bugs me the most is the fact that I can't find anything related to disabiling microphone noise suppression at an section of this device settings!
Am using a headphone currently & waiting for Android nougat to hit the device & hopefully fix the issue.
This problem was never there when I first used my device out of its box, but later on it appeard after may be 2 upgrade patches of Android 6.0 few months later.
Waiting is my only hope...

Related

[Q] Rear Speaker Intermittently Stops Working

Hello, I am a new user here.
I have a strange problem with my Bolt where at times the rear speaker plays all streams (alarm, notification, ringtone, media, etc.) so quietly that I have to put my ear directly next to the speaker to hear anything. At random times the speaker decides to play at normal volume again. I do not really hear a crackling sound so it seems the speaker is not blown.
The issue occurred when I was using SynergyROM for Thunderbolt r264, but the issue still occurs when I do a nandroid restore to a ROM I flashed previously when the problem did not occur. I am now using CyanogenMod 7.1.1 for Thunderbolt and yes, I am rooted.
The headphone jack works fine, so I'm guessing it has nothing to do with the system volume control. However, the problem sometimes occurs as soon as I plug in my headphones and then unplug them.
Does anyone know what I can do besides taking my phone to Verizon (my carrier) or a phone repair shop to fix this?
I have this same problem. I would also like to know what the cause is. It is very annoying because most of the time, I cannot hear my phone ring.
I think this may have something to do with the system thinking that headphones are still plugged in. I am running a Theoryrom based off of CM7 and if I go into the CyanogenMod settings in the sound menu and check the boxes for notifications, ring tones, and alarms to always play on speaker, all of a sudden the speaker volume seems to have improved. Something you may try. If it happens again on mine (which it will) I will see if I can figure out what the problem is.
Nevermind, it went back to being quiet, and that doesn't seem to fix it. Must have been a fluke.
It seems like there is no indication of when it will happen. Is it a hardware issue or an issue with the Android system and plugging in a headset?
My initial guess would be that it is a hardware issue. I have tried flashing new and different ROMs ranging from Sense base DasBAMF roms to AOSP based liquid roms and the problem persists even after a flash, which to me would indicate that it is not an issue with the Android system.
The last time it came and went for me had nothing to do with plugging or unplgging a headset. I have no idea what is going on.
Ok, so my speaker came back this morning, and I did notice one potentially related thing when it happened. Just before it came back, the DSPManager application force closed. I wonder if something is wonky with that program. If you are still having issues, could you try to force close, uninstall, or freeze (using Titanium) the DSPManager application to see if your speaker volume comes back?
Update: Nope, not it. Must be hardware.
The strange part about this problem is that nothing wrong seems to be happening with the software when the sound comes back on. Also, I have to play music constantly in order for the sound to come back on. It doesn't seem like the speaker is blown out... there is no crackling sound. The sound is just really really quiet.
Alright, I finally decided to replace the speaker unit inside my phone because it would no longer go back to the original volume. It seems my hunch was right. The new speaker is working perfectly now.

[Q] Weird microphone issues

I have recently purchased a Lenovo IdeaTab A2109-F which I was quite happy with, since this was the first time I have used an android tablet as I am coming from iOS background.Before I bought the tablet, I read that id had double microphone in order to make voice calls such as Skype clearer. Now , at first it seemed all good and I had people saying that the audio being received is clear and crisp on the other end of the call.
However after 2-3 mins in a call (every call) the microphone then goes really weird and audio being received from it becomes mumbled until it completely degrades where it seems like just random noises, sometimes it even goes all quiet. What I have noticed however , if I blow into the microphone it then goes all good again.
At first I thought it was a Skype app issue and so I downloaded a microphone voice recorder (memo recording sort of app) and same observations were made where voice being recorded completely degrades within 3 minutes of the recording, where blowing into the microphone temporary fixes the problem until it happens again after a minute or so.
Now I am lost here , I really like the tablet and I really doubt it's a hardware issue for some reason. I have a suspicion that something is either upping/lowering the sensitivity of the microphone and where blowing into the microphone seems to then readjust it.
I really hope somebody could help me out, maybe there is an app that allows to change microphone settings , or maybe something else that I could try out.
Thanks for your time! :good:
P.S Android Version: 4.1.1 and latest Skype app. I also tried upgrading the firmware, same problem was observed.
I still have the same issue on my Lenovo A2109. Skype, Line or any internet call, voice degrades within 8 - 10 mts and I had to end the call and re-do the call again. VERY ANNOYING... I thought it was just my tablet. I didn't try the trick of blowing into the microphone. Thanks for the tip. Did you get a solution yet? I thought upgrading would help. But thanks for confirming.
igiz said:
I have recently purchased a Lenovo IdeaTab A2109-F which I was quite happy with, since this was the first time I have used an android tablet as I am coming from iOS background.Before I bought the tablet, I read that id had double microphone in order to make voice calls such as Skype clearer. Now , at first it seemed all good and I had people saying that the audio being received is clear and crisp on the other end of the call.
However after 2-3 mins in a call (every call) the microphone then goes really weird and audio being received from it becomes mumbled until it completely degrades where it seems like just random noises, sometimes it even goes all quiet. What I have noticed however , if I blow into the microphone it then goes all good again.
At first I thought it was a Skype app issue and so I downloaded a microphone voice recorder (memo recording sort of app) and same observations were made where voice being recorded completely degrades within 3 minutes of the recording, where blowing into the microphone temporary fixes the problem until it happens again after a minute or so.
Now I am lost here , I really like the tablet and I really doubt it's a hardware issue for some reason. I have a suspicion that something is either upping/lowering the sensitivity of the microphone and where blowing into the microphone seems to then readjust it.
I really hope somebody could help me out, maybe there is an app that allows to change microphone settings , or maybe something else that I could try out.
Thanks for your time! :good:
P.S Android Version: 4.1.1 and latest Skype app. I also tried upgrading the firmware, same problem was observed.
Click to expand...
Click to collapse

Microphone is not working when loudspeaker is on

Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
erdetm said:
Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
Click to expand...
Click to collapse
I have the same Issue, I already made a hard reset but the problem remains. Have you had any progress on this?
Totally nothing. I hope service will fix it.
Same Problem here
Guys did found how to fix this?
Hi, guys.
I had the same issue but it has fixed itself already. Yesterday I wanted to show my friend that on loudspeaker 2nd mic doesn't work but... It worked. I was shocked, I hadn't done anything special. Maybe it was some app issue that is uninstalled now, or that was a virus? I don't know, however it works now.
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
atirkhan_07 said:
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
Click to expand...
Click to collapse
Try disabling ok google detection in google app
Sony microphone doesn't work with loud speaker on
I'm having exactly the same problem with my Sony Xperia M4 Dual Aqua. When the loud speaker (audio output) is on, the microphone doesn't work anymore. I can't be heard by the person on the other end of the phone. Has anyone found a fix to this? The phone has 2 microphones, so maybe there's a conflict with the speaker and microphone or maybe the second microphone doesn't work - anyone got any ideas?
Anyone solved it yet?
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
poetoet said:
Anyone solved it yet?
Click to expand...
Click to collapse
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
fadyzico said:
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
Click to expand...
Click to collapse
Thx for sharing,i tried to do this but still like before. I have e2333 too,n it had marshmallow official update last night but didnt solve the problem
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
dr.sushant said:
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
Click to expand...
Click to collapse
the same problems with 2 m4s here its a hardware that phone is very bad creation of sony.........
main microphone not working
voice tone very poor
what can i do?
e2312
mohaiminulmunna said:
main microphone not working
voice tone very poor
what can i do?
e2312
Click to expand...
Click to collapse
remove your SD card and reboot, if not working flash without SD Card, and if Not Working Repair Your rom with Xperia Companion And Feedback.

Mic in calls does barelly transmits any sound, unless you speak at <1 inch from it

When I place or receive a regular call the other person can barely hear me unless I speak less than 0.5 inches from the microphone. At less than 0.5t inches, they hear me good. At 2 inches extremely muffled or nill (this is the distance of the mouth in a regular call), and at 3 or more inches nothing at all.
Physically the mic however works fine when recording videos, so it has to be something non-physical. Also confirmed with a test on the Microphone at *#*#7378423#*#* where the both primary and secondary mics record fine.
In desperation I used flashtool and re-image the whole thing (even with erasing all data) with the latest XpriFirm ROM and tested it right after the successful image and without installing any 3rd party apps. The problem still there.
I also tried 3 different ROMs from different countries, but the problem still there.
Using a external wired headset mic works fine.
It seems, like a setting that is aggressively reducing the mic sensitivity just for the phone calls.
Ruled out 3rd party applications, mic physical damage or normal Android setting, I am really lost on to proceed from here!
Does anyone know what to do?
----
Model: E5823.
Bootloader has never been unlocked so no root.
Do you have the volume all the way up during the call? As in once call is started turn it up.
Idk how much it will help but have you tried to flash the soundmod? I have never had a problem with the mic other than a small echo on speakerphone. Also have you tried speakerphone wile in call? Might be something wrong with the phone apk, try a third party phone dialer? It wouldn't hurt to go through the sound menus to check everything as well.
Hi!
I doubt is a setting (in the Sound Effects options everything is off) since I flashed a stock clean ROM.
Did not know there are alternative dialers... I will study them today.
Regarding flashing the soundmod, can you do that without being rooted? If so, i'll search in how to do it too.
Cheers and thanks from just a couple of dozen miles south of you Sagnasty.
Have you tried to change the value of microphone sensitivity, although the option is in the Settings / Sound and Notification / Accessory Settings - turn mic sensitivity to high and see how it is then in a conversation?
The Speakerphone as suggested by civicsr2cool was surprising... the mic just picks up voice just fine from the distance in that setting!!
Then I just played with those mic sound settings as per Monipeev, (I did that days ago) but now it did something and in any sensitivity setting works fine... it must have been playing with this setting and the speakerphone one that may have unstuck some mic glitch.
Thanks so much guys... and two think I spend hours trying to solve this and even flashing ROMs! :victory:
Hi everybody. It happend to me with my Xperia Z5 compact as well - the mic did not work properly during call, but when I tested it offline the mic was OK. Playing with settings did not work as well as factory reset, so I ordered microphone spare part from China (ca 2$) and replaced it. Then the problem disappeared. I agree with polar_bay above it seems like mic glitch - I think my spare mic was slightly different from the original (maybe less sensitive) and that's it. Maybe also complete voltage drop (battery disconnection) helped to unstuck it.
My recommendations are:
1. play with mic settings (sw)
2. open the phone and disconnect the battery for a while (1 minute)
3. place small&thin absorber between mic and hole in phone case
4. replace microphone
hi, I have just bought another used xperia z5 compact as my other device has gotten old. after I received the new one I almost directly rooted it installed twrp and flashed lineageos 17. after a while I recognized that the microphone is not working during calls, only if the speaker is enabled. also when i want to record audio or use the tuner it doesn't work.
is there any chance to find out if it is a hardware problem or if it can be solved by some setting or so, be it coding?
thanks for any hints!

Question Popping/crackling sound during calls on multiple apps [SOLVED]

Every couple of minutes I am getting a loud pop/crack sound during normal calls and the same behaviour on Whatsapp and Viber calls.
I tried both on speaker and without and the result is the same. I am running all the latest updates. The adaptive sound is disabled.
Also tried Stealth Audio Player to hear both the external and internal speaker on Youtube videos and I can't reproduce it except sometimes it pops when a video is started. I also tried recording my mic and it sounds clear without this popping.
Is there anything else I can try to fix or debug this issue? It sounds like it is trying to record or adapt the sound while on call even if the adaptive is off.
sabotage3d said:
Every couple of minutes I am getting a loud pop/crack sound during normal calls and the same behaviour on Whatsapp and Viber calls.
I tried both on speaker and without and the result is the same. I am running all the latest updates. The adaptive sound is disabled.
Also tried Stealth Audio Player to hear both the external and internal speaker on Youtube videos and I can't reproduce it except sometimes it pops when a video is started. I also tried recording my mic and it sounds clear without this popping.
Is there anything else I can try to fix or debug this issue? It sounds like it is trying to record or adapt the sound while on call even if the adaptive is off.
Click to expand...
Click to collapse
This kinda sounds like the problem I had, but ALLLLL the way back to my Pixel 2 XL!
If you're rooted, you can try what worked for me below -- although, I'm not up to date with Viper4Android (V4A) and I believe it's either EOL or is in the process of being updated to work in x64 architecture or there are newer updated branches or something... But if it's possible to lower the frequencies, you might luck out like I did on the taimen...
I Found a Speaker Distortion Fix
Like many, my phone has the lower speaker distortion on speaker phone calls and general audio, like YouTube, when turned up high. If you are rooted, I have found a solution to all situations except speaker phone calls. I installed Viper4android...
forum.xda-developers.com
Thanks for the help. I can hardly hear any issues while on youtube. There is noticeable pop when videos ending or starting. Some people are reporting motherboard issues with Pixel 7 leading to similar problems. I am trying to find if it is a hardware or software issue.
After further investigation it looks like interference. If I disable the mobile data and WIFI it seems to be a lot better. After 16 minutes call it was a very faint pop if at all. Does it sound like it needs a motherboard replacement or a future patch might fix it. Update: still happening regardless of connectivity on both the inner and outer speaker. I am going to RMA for motherboard replacement.

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