Focus problem - LG G5 Questions & Answers

I've been taking cool photos for like a 2 months. Yesterday I pulled my G5 out of my pocket only to see my main camera screen is blurry. Every other camera seem to focus ok. I try pressing the screen many times to refocus but it doesn't help. I switched to manual and tried to focus manualy but I just can run the bar from right to left only to see more blurry to less blurry. And here is the weird thing. When I mess around with other options in manual mode and quickly press MF (focus option) sometimes (like 1 to 20 tries) it focuses like it used to. When I touch the screen to refocus it goes blurry again. Same when I run from left to right the MF bar. It always goes back to blurry.
I tried reenabling camera, clearing it's data / cache. Today I tried factory reset but the result is all the same.
What could have possibly happend? Do I need to buy new main camera and replace it or just let it be covered by warranty?

Obvious possibility, have you tried cleaning the lens and flash area on back? A smudge or scratch on the focus/light sensor or lens could stop it focusing.

Bringing out an old thread, my G5 started to do this a few weeks ago and have yet to find a solution. Did you find any way to fix it or did you replace it?

My G5 started doing this recently as well. Sometimes, especially when the phone is facing down and tries to focus, you can hear a buzzing sound. It seems to me that this is likely a hardware issue and the mechanism that moves the lens in and out to focus is stripped or not meshing correctly. If I shake the phone, I can hear the lens rattling around. I'll be going into AT&T looking for a replacement/repair.

Mine started doing it this morning. The camera is basically unusable now. I thought it might have been because of the nougat update. But now I think it is a hardware failure. For what it's worth, I hear noise when shaking it.

My screen is cracked and phone has been through hell yet touch still functions GPS is fine and camera is great......go figure lol

Stocklone said:
Mine started doing it this morning. The camera is basically unusable now. I thought it might have been because of the nougat update. But now I think it is a hardware failure. For what it's worth, I hear noise when shaking it.
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Click to collapse
I believe the noise you're hearing could be the fingerprint sensor moving around, I too hear a noise when shaking the phone but if I hold my finger on the sensor it stops.

DrunkAzSkunk said:
I believe the noise you're hearing could be the fingerprint sensor moving around, I too hear a noise when shaking the phone but if I hold my finger on the sensor it stops.
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Click to collapse
My LG G5's main camera also has focusing issues and I've also noticed that the camera rattles when I shake the phone (with my finger on the fingerprint sensor).

had same issue.. nothing seemed to work. Had to get rid of the phone and get new one cuz there was no support available in my country.

Downgrade is possible?
I also have the same issue.
The problem was disappeared after upgrading the Android to Nougat.
I did a factory reset, but no changes happened.
I believe that it is a bug since there are many people experienced this problem (both here and in the other forums).
Unfortunately, I bought my phone from another country than I live now and LG does not support the phone for the overseas customers!
Is there any way to downgrade the Android to 6? It may solve the problem.

I have the same problem. When I keep down the normal working focus. Engineering menu test Ois Showed that there was a problem. A problem with optical stabilization of the camera.
---------- Post added at 11:03 PM ---------- Previous post was at 10:58 PM ----------
Dear friends, when you try to keep the phone down, the focus is working normally and when you raise the vertical focus does not work

Tigranjan said:
I have the same problem. When I keep down the normal working focus. Engineering menu test Ois Showed that there was a problem. A problem with optical stabilization of the camera.
---------- Post added at 11:03 PM ---------- Previous post was at 10:58 PM ----------
Dear friends, when you try to keep the phone down, the focus is working normally and when you raise the vertical focus does not work
Click to expand...
Click to collapse
Same problem here...focus works when i keep phone in horizontal plane....
In ois test , Gyro failed.
I ordered new camera module from ebay...i hope it will solve the problem

And how to know how to buy this camera is original or not?
Maybe this camera's focus works normally, but the bad picture sensor is bad

Mine is doing this and has been for a little while now and it's not the android version because I just upgraded to 7.0 seeing if it would help and mine does rattle and no it's not the finger sensor and it doesn't matter which way I hold my phone or what I do it's blurry! I use to live this phone and I still would if it wasn't for this!

I used to have this focus problem, it is hardware issue. I solved this problem by buying camera replacement from AliExpress. It cost around 10$-12$. After replacement it seem to work normal again and picture quality seem to be a little better compare to my friend g5. Note that my LG is on Android 7

hero_p113 said:
I used to have this focus problem, it is hardware issue. I solved this problem by buying camera replacement from AliExpress. It cost around 10$-12$. After replacement it seem to work normal again and picture quality seem to be a little better compare to my friend g5. Note that my LG is on Android 7
Click to expand...
Click to collapse
I ordered from Aliexpress too, I bought two cameras just in case one of them is malfunctioning. Both have the same issue and now I'm not sure if that's really a hardware problem. Many people say it happened after upgrade to Android 7.0. Are both of my new cameras faulty or perhaps it's software/dirty lens?

Qkeez said:
I ordered from Aliexpress too, I bought two cameras just in case one of them is malfunctioning. Both have the same issue and now I'm not sure if that's really a hardware problem. Many people say it happened after upgrade to Android 7.0. Are both of my new cameras faulty or perhaps it's software/dirty lens?
Click to expand...
Click to collapse
Have you test the laser focusing??? Mine everything is working fine just the camera won't focus. It's like the camera won't move but the ois still work

hero_p113 said:
Have you test the laser focusing??? Mine everything is working fine just the camera won't focus. It's like the camera won't move but the ois still work
Click to expand...
Click to collapse
I have no idea how to test laser focusing, any tips?

Qkeez said:
I have no idea how to test laser focusing, any tips?
Click to expand...
Click to collapse
Use an app called hiddenmenucall. You can download it from Gstore. And run some test

LG G5 camera wont focus
I just got an LG G5 ,, i love it , great phone!
I noticed the main camera wouldn't focus sometimes .
It seemed to get worse after a few days .
I came to the post here and read most of the thread.
Hardware / Software ??
Not sure ,, but i tried something ...
If you move the Zoom finger touch scroll ,
at one point it will switch from the main camera to the wide angle camera .
I did this kind of fast until it switched back and fourth a few times .
It seemed to start focusing again .
who knows if it will keep focusing .
Not sure if this random technique will work for you.
good luck everyone ,,
i hope there will be a sure fix sometime because this is really a unique and great phone

Related

[Q] Is it normal that the back camera lens makes noise?

When I open camera app, the back camera lens moves front and back and makes 'clicking' noises as it sort of hits the glass in front it. When taking photos, cant hear any noise. but when switching to video recording mode, the same 'clicking' noises happens again. And switch back to photo shooting mode, the noises persist.
Is this normal? the noise the lens makes?
leonl_w said:
When I open camera app, the back camera lens moves front and back and makes 'clicking' noises as it sort of hits the glass in front it. When taking photos, cant hear any noise. but when switching to video recording mode, the same 'clicking' noises happens again. And switch back to photo shooting mode, the noises persist.
Is this normal? the noise the lens makes?
Click to expand...
Click to collapse
there shouldnt be an audible noise when Focusing, but certainly when switching from Photo/video there will be a slight noise as the Aperture/Stutter opens/closes etc, its not a major problem
Greenie-UK said:
there shouldnt be an audible noise when Focusing, but certainly when switching from Photo/video there will be a slight noise as the Aperture/Stutter opens/closes etc, its not a major problem
Click to expand...
Click to collapse
I went to a Carphonewarehouse shop, and tried their demo phone, the lens doesn't make any noise. Besides, in my case, the lens physically moves front and back when you open the carema app and swith between photo/video shooting modes.
My camera does move and makes a slight noise when turning it on or switching to video mode. I assume that is normal behavior. Can't remember if it acted the same when buying the phone, meanwhile i changed the rom from KE1 to KE5 and updated camera from SamsungApps twice.
I had the same problem, it "clicks" two times if you activate the camera. Sometimes (but very seldom) I could even feel the "clicks" while holding the phone.
In some other thread I read a quoted statement from Samsung support that this is a malfunction and the camera will take damage over time.
Since I had the same problem, I contacted support and they asked me to factory reset my phone. That did not help and so they asked to send my phone in for checkup/repair.
Well, it should have arrived today at their repair facility, so I'll just have to wait and see...
yea, i thought i already broke the camera ;-)
Looks like majority, if not all, of S2 cameras behave like that, so i doubt it's a flaw. Some say it's normal, some say it isn't. Guess an official reply from Samsung could make some light on this.
Well, if the Samsung support wanted me to send it in because of this issue, I doubt that this is normal.
Anyway, it really seems normal - just got my phone back. They could not retrace my problem.
Nevertheless, if its turns out to damage my camera somewhere in the future, I have the repair voucher wich should help me in this case.
EvilGeniusHST said:
Anyway, it really seems normal - just got my phone back. They could not retrace my problem.
Nevertheless, if its turns out to damage my camera somewhere in the future, I have the repair voucher wich should help me in this case.
Click to expand...
Click to collapse
So your camera still clicks twice when opening it and switching to video mode ?
This is normal, the camera checks that it's ok (the aperture). It does this sometimes when starting up the phone as well.
Is it actually touching the glass cover or does the mechanics just making the noise?
iKaosTony said:
Is it actually touching the glass cover or does the mechanics just making the noise?
Click to expand...
Click to collapse
The latter.
Just done some sets under a strong light and can confirm the lens is actually hitting some material. I assume that this is a hardware defect and will have to be fixed some time during your warranty period. When i get some time ill try make a video of it happening.
Sent from my GT-I9100 using XDA Premium App
NIK516 said:
Just done some sets under a strong light and can confirm the lens is actually hitting some material. I assume that this is a hardware defect and will have to be fixed some time during your warranty period. When i get some time ill try make a video of it happening.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Actually, you will find that all OC cameras behave the same, i highly doubt that every SII device with an OC camera is broken
Ive had a few phones that do that. I wouldnt worry too much.
Well normal or not here it is, ive posted a youtube video of it happening. you can see the lens does in fact hit the glass.
I am posting this just as an insurance for all the members,so if the cameras starts failing for some reason we can prove it was happening from the very start and get some sort of defect fix?
http://www.youtube.com/watch?v=lzHza-wTpEA
NIK516 said:
Well normal or not here it is, ive posted a youtube video of it happening. you can see the lens does in fact hit the glass.
I am posting this just as an insurance for all the members,so if the cameras starts failing for some reason we can prove it was happening from the very start and get some sort of defect fix?
http://www.youtube.com/watch?v=lzHza-wTpEA
Click to expand...
Click to collapse
I could bet 100 dollars that your camera version is OC. Could you please check ?
from what i can see it is down to camera firmware which makes the camera do it. i also think that why some do it and some dont is cause we have the wrong firmware for our camera on the phone. its just being able to get all the firmwares and workout which one doesnt make the noise for our phone
Can we revert back to older camera firmware without factory reset? Kinda regretting upgrading now!

[Q] S3 spot metering mode broken?

The spot metering function on my camera seems to have stopped working. When you choose spot metering mode in the camera and use your finger to point at a bright object on the edge of the screen, the exposure does nothing. Samsung tech support confirmed that the exposure is supposed to be adjusted to that spot that you touched but it doesn't do it on my S3. It used to work but just stopped a couple of weeks ago. What's even stranger that some S3's seem to work fine but others also don't work - I tried whole bunch of them today in various stores and some work just fine but others don't work at all.Is yours broken?
Homey said:
The spot metering function on my camera seems to have stopped working. When you choose spot metering mode in the camera and use your finger to point at a bright object on the edge of the screen, the exposure does nothing. Samsung tech support confirmed that the exposure is supposed to be adjusted to that spot that you touched but it doesn't do it on my S3. It used to work but just stopped a couple of weeks ago. What's even stranger that some S3's seem to work fine but others also don't work - I tried whole bunch of them today in various stores and some work just fine but others don't work at all.Is yours broken?
Click to expand...
Click to collapse
Mine is broken as well, it only focuses. That's probably related to the fact that my manual exposure controls also don't work though.
It never occurred to me that spot metering should work according to the area you touch. I had always assumed that spot metering takes the reading from the centrer spot on the camera like a DSLR.
Mine only focuses, it does not meter the point that I touch.
Actually, this functionality has been there from the Galaxy S so it's nothing new or revolutionary!
I think that most people don't use the camera as anything more than a simple point and shoot, which is a pity because its easily as good as the iPhone 4S camera and perhaps even a bit better, and we all know the fuss people make about that.
There are a lot of users wandering around with broken cameras but no one seems to care, as you can tell from the number of responses to the original post!
I was always wondering why my S3 only does spot metering at the center spot. Is this a bug or a feature? I think my spot metering is broken but if it should work only at the center then it's fine. Can somebody clear this up?
I'm so glad someone else has this problem - not in a mean way. It's just infuriating me at the moment - was trying to take a sunset picture today and realised it wasn't working when I tapped on the different areas. Infuriating, but not sure how to fix!
same issue here... my Galaxy S does it wonderfully right with spot metering on the spot I touch... my S3 which has a far better cam miserably fails at spot metering and only takes the center average... so spot metering is just broken
Galaxy Note 2 has same camera hardware and software as the S3. My spot metering worked in the past while on the stock rom. I'm on a custom rom, Jedi rom, and it no longer works. This is a TW based rom so I'm surprised it doesn't work. But from what I'm hearing, users on stock firmware are having problems as well.
Thanks to those who stuck it out diagnosing and raising the level of awareness around this problem. Almost every thread I find has some long-winded helpful genius in it explaining to us how we don't understand what spot metering is and that there is no problem. Sometimes you have to be extremely persistent on the net or your problem will be buried by the highly motivated know nothings.
I hope this problem is figured out. I, for one, would NOT trade a faster camera against one with spot metering. These cameras have tiny sensors and will never be great (I have aps-c and full frames). The ability to expose a particular point properly with no regard for the rest of the frame is the only saving grace for these cameras with so narrow a dynamic range due to the small sensor.
I'm learning in this search that this is a big reason most people take poor pictures with camera phones. They don't know how to use the spot metering to mitigate (somewhat) the limitations of the small sensor. I'll report back when/if I find a solution.
Sent from my SGH-T889 using Tapatalk 2
_atlien_ said:
Galaxy Note 2 has same camera hardware and software as the S3...
Click to expand...
Click to collapse
And guess what... SGS4 has the exact same issue with their cam!!! Can you believe it? I could for one not... When I was testing out the SGS4 in the phone store with stock firmware... it had no touch spot meter that would measure where I push... but the same dumb center weighted spot meter it has in SGS3 and NOTE2. I am disappointed Samsung... it has the best camera but without a proper spot meter. :crying::crying::crying:
I am starting to think this has been done intentionally to dumb things down a bit... or they have some patent issue with apple or someone else with their "touch to spot meter" tech... sigh... patents...
Sigh... I tried asking about this when I first got my GS3 back in October. Same thing.. I don't get how this hasn't been addressed. You can see my thread here: http://forum.xda-developers.com/showthread.php?t=1963959
I even contacted Samsung France where I am, Samsung USA, and even my mobile carrier and nobody could answer. The shameful thing was that Samsung's TECH SUPPORT didn't even know what I was talking about. I kind of gave up.
A trick for you guys which seems to have worked for me...
Ironically, before getting the GS3, the spot meter worked brilliantly on my HTC myTouch4G. You would touch a spot, wait for it to register with a beep and then wherever you moved, it locked in that exposure. Try this...
- point the screen to the place you want the exposure to be set for
- tap the screen there to focus
- only when you've seen it focus (green square) and heard it beep signaling exposure and focus lock, press and HOLD the shutter button and move to the framing you actually want
- let go of the shutter to take the picture
I have found that it takes one or two tries but it DOES work. You will see that the moment you let go of the shutter, it will go back to what the exposure would have been where you framed.
Feel free to ask questions if this doesn't make sense.
I can't get that to work. But I may not be following the instructions correctly. The beginning steps aren't clear for me.
Center the desired focal point on the screen then touch and lock that point. Then press and hold shutter. Then recompose picture. Then release shutter.
This doesn't work for me. Holding the shutter button doesn't lock the exposure.
Also wondering if this problem is hardware or software. I installed ProCapture app which is supposed to have spot metering which didn't work on my Galaxy Note 2. Just FYI.
Sent from my SGH-T889 using Tapatalk 2
Hi guys! It's a pleasure for me to notice that other people are struggling for this problem!!!:high five:
I remember that my Samsung Wave 2 , with Bada 1.2, gave me amazing shots: the exposition were linked to the focus point. Then with Bada 2.0 all has changed and, independently from the metering method the exposure is alway always weighted at the centre of the image.
Ok one can make recomposition, but it takes minutes and a the results are not so brilliant.
Now I have a Lumia 620: same problem, i'm getting crazy!!
Does anybody knows the reason of this stupid choice??
i select spot-metering mode, point at my brightly sunlight desk, i click different areas of the screen and while focusing the colours seem to change saturation and "fill".. does this mean my metering is working?
Yeah! If the colors of the photo change on the basis of your taps on the screen, then you have the exposure that follows the AF point. You are very lucky!!
Notice that in many devices even if you choose spot metering, the spot is linked to a central point of the image!
But does it happen only with spot or also with other metering modes?
yep mine's broken too not sure if it worked before it fell on the floor but i highly doubt that it worked in the first place it's damn sad that the S3 is such a great phone but has a partly broken cam on 90% of the S3's and still they didn't fix it in the S4
Thank you so much for the quick fix
ive tried over 20 apps
messed around with 100's of setting..... no dice
tinpanalley, your tip is the only way yo make this work
this is by far THE WORST camera a phone could ever had, i feel very sorry for people who purchased the S3 for it's incapable camera.
and the funniest thing is that they screwed up the s4 camera as well, L O L

Front camera issue

Front camera seems broken.
Had phone on monday and front camera was working fine, did a factory reset when i put my new dimcard in and now my phone crashes when i switch to front camera. Gonna try another factory reset tonight.
Ok, done another factory reset but the front camera still does not work. Does anyone else have this issue or do i have a faulty handset?
Have you tried with few different camera apps?
Hi, yes i downloaded the google camera app from the play store and that did not even give me an option to use a front camera. I also got an app called z device detect which checks your phones sensors and that says there is no secondary camera either. I have opened a ticket with Oneplus now as im confident it is hardware issue. Gutted really as its a beautiful phone! Hope i can get a replacement quickly.
So i got my front camera kind of working. If i pinch the phone and hold it next to the camera sensor it works. So i guess I have a sensor connection issue.
Camera issue
Hello Shambolicuk
It seems the front camera issue is rather common in OnePlus X. I got mine on Nov 22nd and front camera does not work at all. Images are blurred and confused. No improvement pinching the phone in any specific part. Have you got a solution?
Virmettu

Camera not focusing

I have a problem with the rear camera ,all the subjects are out of focus .
Tap your screen so it can re focus lol I'm teasing. Try a third party app. If that fails inspect the camera, is it scuffed up? Any moisture inside? Is the front camera ok? You can find and replace your devices drivers for the camera if rooted and you know how.
This seems to be a common problem for Mate 9 and 9 Pro and i've RESOLVED it in MY case.
FIrst, does the monochrome mode (camera) work OK? If so, then you *could* be in the same situation I was in.
So, first and most important, I have a gel cover on my case to absorb impacts or, at least stop the phone getting marked when dropped. I dropped my phone and it landed on one of the TOP corners. From this moment on, the COLOUR camera was out of focus. I asked around in the Mate 9 forum and it seems others have had this problem and one person there said he fixed it by tapping his phone. With this in mind i actually i banged mine on the other end ..... and focus was INSTANTLY much better, although not perfect. I then banged it again and focus is back to perfect!
In my case, it looks like my initial drop dislodged a lense/cover over the colour camera sensor and a "reverse" knock has vibrated it back in to place.
Again, check if this is just the colour sensor with the monochrome remaining perfect and, if you do try this, make sure you have something soft like a towel on the surface you're hitting to ensure your phone doesn't get marked.
Good luck!
hi i have the same issue , kindly advise me how to solve it
poemex said:
hi i have the same issue , kindly advise me how to solve it
Click to expand...
Click to collapse
Umm ... Try reading the previous posts?
Monty Burns said:
Umm ... Try reading the previous posts?
Click to expand...
Click to collapse
i have try follow the post knocking at the corner of the phone and yet its not working. do i have any alternative choice
I actually had the same issue. Camera would not focus. Probably due to a drop in the right corner. Hitting the phone on the left corner a few times fixed my problem.
Sent from my MHA-L29 using Tapatalk

Clicking/rattling sound from back camera lens

Hi all. I just want to be sure that my 'problem' is not a hardware issue. I bought Honor View 10 five days ago and from day one I can hear some clicking or rattling noise when I tapp the top back side of my phone or when I put it on the bed for example (nothing to hear when I shake the phone). Sounds like something is loose near the back camera or in that top back area around the camera (maybe I'm wrong). When I tapp it near the middle or the bottom of back cover, everything is tight and without that sound.
I've read on other forums that this issue is common and that sound is from camera auto focus, lenses etc, maybe vibration motors or power and volume button. But I just wanted to see if anyone else has this 'problem'. And if this is not common, what do you think I should do? And, just to clarify, everything is working without any problems, just that annoying sound.
I get the same from my V10 here.
I guess we will have more people with it...
Nope. nothing like that in mine.
I checked the other one in shop and does the same but am not sure if it's only related with certain badge...camera seems to be fine but in instagram it just won't focus. ANyone with the issue?
hranjit said:
I checked the other one in shop and does the same but am not sure if it's only related with certain badge...camera seems to be fine but in instagram it just won't focus. ANyone with the issue?
Click to expand...
Click to collapse
maybe try getting it replaced.
The camera has optical image stabilisation, that's what the rattling is from, turn the camera on and do the same again and there will be no more rattling.
DANIELWHITT said:
The camera has optical image stabilisation, that's what the rattling is from, turn the camera on and do the same again and there will be no more rattling.
Click to expand...
Click to collapse
No ois for our fone and no eis so far... Don't mislead it
---------- Post added at 01:58 PM ---------- Previous post was at 01:58 PM ----------
hranjit said:
Hi all. I just want to be sure that my 'problem' is not a hardware issue. I bought Honor View 10 five days ago and from day one I can hear some clicking or rattling noise when I tapp the top back side of my phone or when I put it on the bed for example (nothing to hear when I shake the phone). Sounds like something is loose near the back camera or in that top back area around the camera (maybe I'm wrong). When I tapp it near the middle or the bottom of back cover, everything is tight and without that sound.
I've read on other forums that this issue is common and that sound is from camera auto focus, lenses etc, maybe vibration motors or power and volume button. But I just wanted to see if anyone else has this 'problem'. And if this is not common, what do you think I should do? And, just to clarify, everything is working without any problems, just that annoying sound.
Click to expand...
Click to collapse
It's not camera... It's volume key... I too have same problem
.. press volume key and tap it and check
hranjit said:
Hi all. I just want to be sure that my 'problem' is not a hardware issue. I bought Honor View 10 five days ago and from day one I can hear some clicking or rattling noise when I tapp the top back side of my phone or when I put it on the bed for example (nothing to hear when I shake the phone). Sounds like something is loose near the back camera or in that top back area around the camera (maybe I'm wrong). When I tapp it near the middle or the bottom of back cover, everything is tight and without that sound.
I've read on other forums that this issue is common and that sound is from camera auto focus, lenses etc, maybe vibration motors or power and volume button. But I just wanted to see if anyone else has this 'problem'. And if this is not common, what do you think I should do? And, just to clarify, everything is working without any problems, just that annoying sound.
Click to expand...
Click to collapse
my honor view 10 also has that little noise when hit by the part of the camera, is normal as I see no ??
Yup. Same with my view 10. The top part made a lil noise when you tap it but it's normal. I heard the same thing on other phones before too.
Yup, I hear the clicking sound on my Honor View 10 when I tap near on the back. I had the same "issue" on my P10 Lite, but everything works fine, so there's no reason to fear.
Hey, nothing to worry about. It's not any issue at all or any kind of manufacturing defect. The sound comes because of camera and its lens function. You can observe such sound in other smartphones too especially when you open camera app and close it or capture something. It's more audible on DSLR cameras whereas smartphone camera it's less. So don't get bothered about sound and enjoy capturing beautiful photos with your Honor View 10.
I have this in my aswell, my guess is either the camera as some of you mention, OR it could be the vibrator thingy i guess..
I have it too. I tried to press the volume button and tap the back like that, but sill had the noise. Later I opend the camera app, zoomed and tapped the back like that. It had a different sound. It has to do something with the zoom function, because of the lenses. I think it's normal. The lenses have to move, that's the optical zoom.

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