Front camera issue - OnePlus X Q&A, Help & Troubleshooting

Front camera seems broken.

Had phone on monday and front camera was working fine, did a factory reset when i put my new dimcard in and now my phone crashes when i switch to front camera. Gonna try another factory reset tonight.

Ok, done another factory reset but the front camera still does not work. Does anyone else have this issue or do i have a faulty handset?

Have you tried with few different camera apps?

Hi, yes i downloaded the google camera app from the play store and that did not even give me an option to use a front camera. I also got an app called z device detect which checks your phones sensors and that says there is no secondary camera either. I have opened a ticket with Oneplus now as im confident it is hardware issue. Gutted really as its a beautiful phone! Hope i can get a replacement quickly.

So i got my front camera kind of working. If i pinch the phone and hold it next to the camera sensor it works. So i guess I have a sensor connection issue.

Camera issue
Hello Shambolicuk
It seems the front camera issue is rather common in OnePlus X. I got mine on Nov 22nd and front camera does not work at all. Images are blurred and confused. No improvement pinching the phone in any specific part. Have you got a solution?
Virmettu

Related

[Q] Black dot on camera

Two weeks ago I installed the application "camera360" and since I have a black dot appears in the center of the camera.
I have the device for almost a year and the camera worked Perfect.
I tried to replace Rom, kernel, do a full whip and nothing worked ..
Thought it might be mess so I opened the device, cleaned the lens and of course this is not the problem.
I think this is a software problem, because when I put my finger on the camera lens and remove her off quickly - everything goes white and when the photography goes back the black dot appears.
I even tried to replace the "camera.apk" and it did not work.
Anyone else having this problem? Because it drives me crazy!
Thanks
Hi,
this look like an hardware issue or some dirt got inside the camera lens.
if you already tried replacing camera.apk and re flashed a ROM, next thing i would try is maybe open the device and try to blow with your mouth near the camera, see if the dirt goes away or moves to a different corner. take a closer look also on the lens itself, see if you can see something in it, use a flashlight.
Agent_Adodas said:
Hi,
this look like an hardware issue or some dirt got inside the camera lens.
if you already tried replacing camera.apk and re flashed a ROM, next thing i would try is maybe open the device and try to blow with your mouth near the camera, see if the dirt goes away or moves to a different corner. take a closer look also on the lens itself, see if you can see something in it, use a flashlight.
Click to expand...
Click to collapse
Thx for your comment but as I said, I already open and clean the lens.
To be sure I have done that again, and the black dot still appears at the same place
I have this too, sadly. In my case, only on the front-facing camera. It sucks, but I don't use the front-facing camera much. From my investigation, it does appear to be a hardware defect on the sensor itself.
My problem is on the back camera and its really sucks.
If I will replace the camera itself, it will work out?
someone have an idea?
Two weeks ago I installed the application "camera360" and since I have a black dot appears in the center of the camera.
I have the device for almost a year and the camera worked Perfect
That says simply that camera 360 is the culprit and who knows what will happen if you change the camera .
jje
Edit:Ignore me, I didn't read the OP properly.

[Q] Camera Duo Problem

My HTC one M8 was bought 2nd hand and the rear camera was not working. i changes the entire flex daughter cable and still was not working. i then replaced the rear the camera and then it started to work. my problem is the phone gives an error saying sometimes saying the duo is blocked remove my hand if its blocking or sometimes when click camera it opens then closes right away.
can someone tell me if the small rear camera is the same as the front camera? also any ideas on repairing my camera issue?
best regards

Focus problem

I've been taking cool photos for like a 2 months. Yesterday I pulled my G5 out of my pocket only to see my main camera screen is blurry. Every other camera seem to focus ok. I try pressing the screen many times to refocus but it doesn't help. I switched to manual and tried to focus manualy but I just can run the bar from right to left only to see more blurry to less blurry. And here is the weird thing. When I mess around with other options in manual mode and quickly press MF (focus option) sometimes (like 1 to 20 tries) it focuses like it used to. When I touch the screen to refocus it goes blurry again. Same when I run from left to right the MF bar. It always goes back to blurry.
I tried reenabling camera, clearing it's data / cache. Today I tried factory reset but the result is all the same.
What could have possibly happend? Do I need to buy new main camera and replace it or just let it be covered by warranty?
Obvious possibility, have you tried cleaning the lens and flash area on back? A smudge or scratch on the focus/light sensor or lens could stop it focusing.
Bringing out an old thread, my G5 started to do this a few weeks ago and have yet to find a solution. Did you find any way to fix it or did you replace it?
My G5 started doing this recently as well. Sometimes, especially when the phone is facing down and tries to focus, you can hear a buzzing sound. It seems to me that this is likely a hardware issue and the mechanism that moves the lens in and out to focus is stripped or not meshing correctly. If I shake the phone, I can hear the lens rattling around. I'll be going into AT&T looking for a replacement/repair.
Mine started doing it this morning. The camera is basically unusable now. I thought it might have been because of the nougat update. But now I think it is a hardware failure. For what it's worth, I hear noise when shaking it.
My screen is cracked and phone has been through hell yet touch still functions GPS is fine and camera is great......go figure lol
Stocklone said:
Mine started doing it this morning. The camera is basically unusable now. I thought it might have been because of the nougat update. But now I think it is a hardware failure. For what it's worth, I hear noise when shaking it.
Click to expand...
Click to collapse
I believe the noise you're hearing could be the fingerprint sensor moving around, I too hear a noise when shaking the phone but if I hold my finger on the sensor it stops.
DrunkAzSkunk said:
I believe the noise you're hearing could be the fingerprint sensor moving around, I too hear a noise when shaking the phone but if I hold my finger on the sensor it stops.
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Click to collapse
My LG G5's main camera also has focusing issues and I've also noticed that the camera rattles when I shake the phone (with my finger on the fingerprint sensor).
had same issue.. nothing seemed to work. Had to get rid of the phone and get new one cuz there was no support available in my country.
Downgrade is possible?
I also have the same issue.
The problem was disappeared after upgrading the Android to Nougat.
I did a factory reset, but no changes happened.
I believe that it is a bug since there are many people experienced this problem (both here and in the other forums).
Unfortunately, I bought my phone from another country than I live now and LG does not support the phone for the overseas customers!
Is there any way to downgrade the Android to 6? It may solve the problem.
I have the same problem. When I keep down the normal working focus. Engineering menu test Ois Showed that there was a problem. A problem with optical stabilization of the camera.
---------- Post added at 11:03 PM ---------- Previous post was at 10:58 PM ----------
Dear friends, when you try to keep the phone down, the focus is working normally and when you raise the vertical focus does not work
Tigranjan said:
I have the same problem. When I keep down the normal working focus. Engineering menu test Ois Showed that there was a problem. A problem with optical stabilization of the camera.
---------- Post added at 11:03 PM ---------- Previous post was at 10:58 PM ----------
Dear friends, when you try to keep the phone down, the focus is working normally and when you raise the vertical focus does not work
Click to expand...
Click to collapse
Same problem here...focus works when i keep phone in horizontal plane....
In ois test , Gyro failed.
I ordered new camera module from ebay...i hope it will solve the problem
And how to know how to buy this camera is original or not?
Maybe this camera's focus works normally, but the bad picture sensor is bad
Mine is doing this and has been for a little while now and it's not the android version because I just upgraded to 7.0 seeing if it would help and mine does rattle and no it's not the finger sensor and it doesn't matter which way I hold my phone or what I do it's blurry! I use to live this phone and I still would if it wasn't for this!
I used to have this focus problem, it is hardware issue. I solved this problem by buying camera replacement from AliExpress. It cost around 10$-12$. After replacement it seem to work normal again and picture quality seem to be a little better compare to my friend g5. Note that my LG is on Android 7
hero_p113 said:
I used to have this focus problem, it is hardware issue. I solved this problem by buying camera replacement from AliExpress. It cost around 10$-12$. After replacement it seem to work normal again and picture quality seem to be a little better compare to my friend g5. Note that my LG is on Android 7
Click to expand...
Click to collapse
I ordered from Aliexpress too, I bought two cameras just in case one of them is malfunctioning. Both have the same issue and now I'm not sure if that's really a hardware problem. Many people say it happened after upgrade to Android 7.0. Are both of my new cameras faulty or perhaps it's software/dirty lens?
Qkeez said:
I ordered from Aliexpress too, I bought two cameras just in case one of them is malfunctioning. Both have the same issue and now I'm not sure if that's really a hardware problem. Many people say it happened after upgrade to Android 7.0. Are both of my new cameras faulty or perhaps it's software/dirty lens?
Click to expand...
Click to collapse
Have you test the laser focusing??? Mine everything is working fine just the camera won't focus. It's like the camera won't move but the ois still work
hero_p113 said:
Have you test the laser focusing??? Mine everything is working fine just the camera won't focus. It's like the camera won't move but the ois still work
Click to expand...
Click to collapse
I have no idea how to test laser focusing, any tips?
Qkeez said:
I have no idea how to test laser focusing, any tips?
Click to expand...
Click to collapse
Use an app called hiddenmenucall. You can download it from Gstore. And run some test
LG G5 camera wont focus
I just got an LG G5 ,, i love it , great phone!
I noticed the main camera wouldn't focus sometimes .
It seemed to get worse after a few days .
I came to the post here and read most of the thread.
Hardware / Software ??
Not sure ,, but i tried something ...
If you move the Zoom finger touch scroll ,
at one point it will switch from the main camera to the wide angle camera .
I did this kind of fast until it switched back and fourth a few times .
It seemed to start focusing again .
who knows if it will keep focusing .
Not sure if this random technique will work for you.
good luck everyone ,,
i hope there will be a sure fix sometime because this is really a unique and great phone

Sony Z2 Camera problem

I know this phone has a lot of issues with overheating, especially while using the camera, but recently I bought this phone and it came with a very strange camera problem. I must say first that the phone isn't new it's already used but neverthelss I didnt expcet everything to be working flawless but this thing kind annoys me.
This is the problem that I am facing with watch?v=ANLkCRZ-M-g ( just paste this after youtube com because I am not allowed to post links )
Is is possible to be a software problem or just a camera sensor is not working properly ? Device is running on Marshmellow 6.0.1.
Thanks in advance. Help would be appreciated.
Hello, try to look into your camera glass lens, is it clear?? or you can see some scratches with random colors?
The video shows a kind of glare.
Is it the same in the dark or just in the daylight?
it would be better if you can post here some close photos of the camera lenses.
No matter what, light or dark, pic and video always have the same glare of light which sometimes change colour into pink or lightblue like the one shown in the video . No scratches found on the lens.
Here are the pics, just as above first type imageshack com and then the rest.
a/img924/3623/hBwZzx.jpg
a/img921/562/W4He9m.jpg
If the phone back cover and the camera lens are clear as you said and properly sealed than it is a hardware problem probably. camera could be replaced and it is not very expensive.

Camera wont focus......

I have a HUAWEI P10 and the camera no longer focus's unless the object is 2 inches from the phone lens.
I sent to back to HUAWEI who said it cant be fixed under warranty as theres damage on the corner of the phone!. They wanted silly money for a repair, and the principle that its under warranty opted me to reject their kind offer of charging for a repair. I paid to get it returned and decided to try repair it myself.
I have all the opening tools to open it, which i did succesfully, had a tinker and realised that the camera lens is easily replaceable.
So i bought a replacement lens, fitted it and the camera app wouldn't open at all. Reset cache - no joy, hardware reset phone - no joy.
I put the original lens back and strangely it started working again!. Only till i restarted the phone then it went back to not focusing again.
I decided the lens i bought must be faulty. So i returned it for a refund.
1 month later i decided to buy another lens and give it another go. Installed the lens but guess what? not focusing again!. Again i erased cache and hardware reset phone - no joy.
Oh and i've tried other third party camera apps such as camera 360..etc - No joy.
Tried removing the cover that goes over the lens to make sure that isn't causing it.- No joy.
There is no damage/scratches/scuffs to the outer glass panel.
99% of the time its blurry, although very very rarely it starts working again. This is with old lens and new lens.
What the heck is causing it to not focus??? Surely its lens related, but it can't be!!!.

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