Sony Z2 Camera problem - Xperia Z2 Q&A, Help & Troubleshooting

I know this phone has a lot of issues with overheating, especially while using the camera, but recently I bought this phone and it came with a very strange camera problem. I must say first that the phone isn't new it's already used but neverthelss I didnt expcet everything to be working flawless but this thing kind annoys me.
This is the problem that I am facing with watch?v=ANLkCRZ-M-g ( just paste this after youtube com because I am not allowed to post links )
Is is possible to be a software problem or just a camera sensor is not working properly ? Device is running on Marshmellow 6.0.1.
Thanks in advance. Help would be appreciated.

Hello, try to look into your camera glass lens, is it clear?? or you can see some scratches with random colors?
The video shows a kind of glare.
Is it the same in the dark or just in the daylight?
it would be better if you can post here some close photos of the camera lenses.

No matter what, light or dark, pic and video always have the same glare of light which sometimes change colour into pink or lightblue like the one shown in the video . No scratches found on the lens.
Here are the pics, just as above first type imageshack com and then the rest.
a/img924/3623/hBwZzx.jpg
a/img921/562/W4He9m.jpg

If the phone back cover and the camera lens are clear as you said and properly sealed than it is a hardware problem probably. camera could be replaced and it is not very expensive.

Related

Camera flash green tint issue is stupid hardware problem !!!

HI
got like others the green tint on pics or videos taken with flash on.
So i looked deeper on the problem and made some experiment.
And SORRY no software way to avoid it....
Its not a white balance bug like some people said.
Got a good experience in dslr ,lenses and some knowledge on optics.
Results on SGS 2 :
a really bad implementation of flash led.
There s light reflexion of the led on the lens cover (not camera lens) who got anti flare treatment.
at some angle it can be red or green.
u can see it in this picture of a disassemble SGS2.
http://samsungmobilerepairs.co.uk/images/Galaxy S2 disassembled.jpg
Zoom on pic and look at the lens cover.
it s just not enough protected of the led light reflects.
Sure there s some tweak but u have to open ur phone and void ur waranty.
How a real camera engineer can miss this kind of issue???
Im thinkin to open mine so will let u know if i find the way to solve this.
With for sure some sample of a proper camera with led flash !!

Rear Camera Problems Green Picture.

So I noticed I received the firmware update to the camera earlier today, and also of course came the ICS update. Anyways, I started trying out the rear facing camera, it looks fine but when I go to take a picture, the picture saves as just the color green. Its as if you use ms paint and just color the whole screen green. There's no traces of the actual picture. Its just a green screen basically.
The camera was definitely working fine yesterday. Does anyone have an idea of whats going on. I also tried it with Camera ZOOM FX, it does the same thing. Front camera is fine as so is Video.
Was your issue look similar to this pic.
url=http://postimage.org/image/ch2iswpgb/
If so then you are not alone. It seem that we are in the same boat. Here is the link the post started by another member.
http://forum.xda-developers.com/showthread.php?t=1438989
thanks its very similar. my view finder is fine. its after the picture is taken. I get a pure green screen saved. hope it was the update that messed it up and not hardware. waiting for an ASUS response.

[Q] Camera / Photo Issues: Way too much light! (see photos)

Recently after working 100% fine my Unlocked AT&T HTC one x+ started absorbing way too much light when I take photos, I haven't changed any of the photo options and can't figure out what the issue is, do i need to reinstall the stock camera apk? Any help would be great first pic when focusing on an object inside second pic when focusing on the object outside third Outside daylight photo
Did you try another camera application? My friend has a One M7 and thanks to the Ultra Pixel crap after some time his photos got wrong colours. He sent it to the repair service.
/\/\ said:
Did you try another camera application? My friend has a One M7 and thanks to the Ultra Pixel crap after some time his photos got wrong colours. He sent it to the repair service.
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Click to collapse
I did. Still get the same results
Same issue here, I thought it was just me.
So as crazy as it sounds I had some luck getting better photos by cleaning the lens with tooth paste. It buffed out some scuffs and things. Not a complete fix but it helped. First pic focus outside Second pic focus insinde

Focus problem

I've been taking cool photos for like a 2 months. Yesterday I pulled my G5 out of my pocket only to see my main camera screen is blurry. Every other camera seem to focus ok. I try pressing the screen many times to refocus but it doesn't help. I switched to manual and tried to focus manualy but I just can run the bar from right to left only to see more blurry to less blurry. And here is the weird thing. When I mess around with other options in manual mode and quickly press MF (focus option) sometimes (like 1 to 20 tries) it focuses like it used to. When I touch the screen to refocus it goes blurry again. Same when I run from left to right the MF bar. It always goes back to blurry.
I tried reenabling camera, clearing it's data / cache. Today I tried factory reset but the result is all the same.
What could have possibly happend? Do I need to buy new main camera and replace it or just let it be covered by warranty?
Obvious possibility, have you tried cleaning the lens and flash area on back? A smudge or scratch on the focus/light sensor or lens could stop it focusing.
Bringing out an old thread, my G5 started to do this a few weeks ago and have yet to find a solution. Did you find any way to fix it or did you replace it?
My G5 started doing this recently as well. Sometimes, especially when the phone is facing down and tries to focus, you can hear a buzzing sound. It seems to me that this is likely a hardware issue and the mechanism that moves the lens in and out to focus is stripped or not meshing correctly. If I shake the phone, I can hear the lens rattling around. I'll be going into AT&T looking for a replacement/repair.
Mine started doing it this morning. The camera is basically unusable now. I thought it might have been because of the nougat update. But now I think it is a hardware failure. For what it's worth, I hear noise when shaking it.
My screen is cracked and phone has been through hell yet touch still functions GPS is fine and camera is great......go figure lol
Stocklone said:
Mine started doing it this morning. The camera is basically unusable now. I thought it might have been because of the nougat update. But now I think it is a hardware failure. For what it's worth, I hear noise when shaking it.
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I believe the noise you're hearing could be the fingerprint sensor moving around, I too hear a noise when shaking the phone but if I hold my finger on the sensor it stops.
DrunkAzSkunk said:
I believe the noise you're hearing could be the fingerprint sensor moving around, I too hear a noise when shaking the phone but if I hold my finger on the sensor it stops.
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My LG G5's main camera also has focusing issues and I've also noticed that the camera rattles when I shake the phone (with my finger on the fingerprint sensor).
had same issue.. nothing seemed to work. Had to get rid of the phone and get new one cuz there was no support available in my country.
Downgrade is possible?
I also have the same issue.
The problem was disappeared after upgrading the Android to Nougat.
I did a factory reset, but no changes happened.
I believe that it is a bug since there are many people experienced this problem (both here and in the other forums).
Unfortunately, I bought my phone from another country than I live now and LG does not support the phone for the overseas customers!
Is there any way to downgrade the Android to 6? It may solve the problem.
I have the same problem. When I keep down the normal working focus. Engineering menu test Ois Showed that there was a problem. A problem with optical stabilization of the camera.
---------- Post added at 11:03 PM ---------- Previous post was at 10:58 PM ----------
Dear friends, when you try to keep the phone down, the focus is working normally and when you raise the vertical focus does not work
Tigranjan said:
I have the same problem. When I keep down the normal working focus. Engineering menu test Ois Showed that there was a problem. A problem with optical stabilization of the camera.
---------- Post added at 11:03 PM ---------- Previous post was at 10:58 PM ----------
Dear friends, when you try to keep the phone down, the focus is working normally and when you raise the vertical focus does not work
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Click to collapse
Same problem here...focus works when i keep phone in horizontal plane....
In ois test , Gyro failed.
I ordered new camera module from ebay...i hope it will solve the problem
And how to know how to buy this camera is original or not?
Maybe this camera's focus works normally, but the bad picture sensor is bad
Mine is doing this and has been for a little while now and it's not the android version because I just upgraded to 7.0 seeing if it would help and mine does rattle and no it's not the finger sensor and it doesn't matter which way I hold my phone or what I do it's blurry! I use to live this phone and I still would if it wasn't for this!
I used to have this focus problem, it is hardware issue. I solved this problem by buying camera replacement from AliExpress. It cost around 10$-12$. After replacement it seem to work normal again and picture quality seem to be a little better compare to my friend g5. Note that my LG is on Android 7
hero_p113 said:
I used to have this focus problem, it is hardware issue. I solved this problem by buying camera replacement from AliExpress. It cost around 10$-12$. After replacement it seem to work normal again and picture quality seem to be a little better compare to my friend g5. Note that my LG is on Android 7
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Click to collapse
I ordered from Aliexpress too, I bought two cameras just in case one of them is malfunctioning. Both have the same issue and now I'm not sure if that's really a hardware problem. Many people say it happened after upgrade to Android 7.0. Are both of my new cameras faulty or perhaps it's software/dirty lens?
Qkeez said:
I ordered from Aliexpress too, I bought two cameras just in case one of them is malfunctioning. Both have the same issue and now I'm not sure if that's really a hardware problem. Many people say it happened after upgrade to Android 7.0. Are both of my new cameras faulty or perhaps it's software/dirty lens?
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Have you test the laser focusing??? Mine everything is working fine just the camera won't focus. It's like the camera won't move but the ois still work
hero_p113 said:
Have you test the laser focusing??? Mine everything is working fine just the camera won't focus. It's like the camera won't move but the ois still work
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I have no idea how to test laser focusing, any tips?
Qkeez said:
I have no idea how to test laser focusing, any tips?
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Click to collapse
Use an app called hiddenmenucall. You can download it from Gstore. And run some test
LG G5 camera wont focus
I just got an LG G5 ,, i love it , great phone!
I noticed the main camera wouldn't focus sometimes .
It seemed to get worse after a few days .
I came to the post here and read most of the thread.
Hardware / Software ??
Not sure ,, but i tried something ...
If you move the Zoom finger touch scroll ,
at one point it will switch from the main camera to the wide angle camera .
I did this kind of fast until it switched back and fourth a few times .
It seemed to start focusing again .
who knows if it will keep focusing .
Not sure if this random technique will work for you.
good luck everyone ,,
i hope there will be a sure fix sometime because this is really a unique and great phone

Broken Camera (purple screen)

My rear camera isn't working properly anymore so I was just wondering if anyone else has had a similar problem so if I can confirm the likely culprit. Whenever I use the rear camera the screen is mainly purple and pixelated and I can only just about see the background through it all.
The front (selfie) camera is fine so I'm just thinking about replacing the camera at the back but thought I'd ask around in case anyone knew of any other common problem it could be in case I was barking up the wrong tree.
I tried to upload a picture of what it looked like but couldn't manage it.
I've watched a couple of YouTube videos on how to replace it and I'm happy to have a go but if anyone's got any experience/advice on that too it would be appreciated.
Thanks in advance.
Sent from my SM-T813 using Tapatalk
hi,
I had same problem two weeks ago. Suddently the rear camera gone to pink the frontal was good. After the initial panic, I've tried to search internet, on some forums was said to gently push around the rear lens and the camera will show something. Some one says that use this method pushed firmly around the ring and the camera was fixed, some others no.
In my case, pushing around the camera, initially worked for a couple of seconds, then the image was flickering with vertical green lines, noises, and interlaced "grid" grey scan lines like old videogames. then was hardly usable only pushing around the rim for about one minute for take a normal photo. here is the attachments of panic:silly:
I think the camera was damaged by too much overheat that unglued the backplate, and consequentially the use or some hit or light fall may had damaged the flex sensor or the placement lens on the motherboard. In fact in the previous months i had noticed the backplate was moving if poked with fingers on the edges. I mean gently pressed and the back plate was moving. Doing the pressure factory test, it was around 1020,3-1001Millibar on static and changed when pressed on screen or on the back. I had a dbrand skin on the back and due to the heat shrinked and became smaller. I think the overheat was caused by the firmware updates and some app that sucked away the battery in years. Upgrading from Lollipop, twice to MM, to Nougat, in years and then in the last time some flash to MM and then to Nougat again give it the final hit, especially the first time power up after flashing when you have to set everything from scratch.
I sent it in warranty repair, for camera damaged, added the request to swap battery due to duration (because on June the warranty ends ) and to check and fix the IP68 requirements, also noticing very overheat issues.
Now the pressure test is a solid fixed 999,01-999,03Millibar and the feel is more solid in general when handled. If you have luck when Sony repair it, the screen protector on the front if you have applied, won't be touched, only the back.
good luck
So did they just replace the camera module that is plugged in to the top at the back? (obviously apart from battery too).
Your post seems to suggest overheat which caused motherboard damage too.
Unless I've read it wrong you're suggesting swapping the camera will fix the problem.
I know I'd obviously need a new back cover too.
Sent from my SM-T813 using Tapatalk

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