Whenever I plug in my earbuds or my headphones, the jack is normally able to turn around, obviously. But for me this results in the earbuds or headphones to stop working. The sound/music/video cuts out. I have to spin the jack around until the sound works again. I know if the sound works again once I hear a little pop.
I used to think it was just my earbuds failing, but it happens on my much newer headphones as well, so I don't think they're failing.
Any ideas what's wrong? Is my jack failing? Currently running Candy Six. Don't know if it does the same on CM/etc.
This does not make much sense to me. Is it in only certain orientations that it cuts out, ie. from 12 to 2? Confident it is not popping out of position as you turn? Maybe the socket is failing...
Sent from my MT2L03 using Tapatalk
jzchen said:
This does not make much sense to me. Is it in only certain orientations that it cuts out, ie. from 12 to 2? Confident it is not popping out of position as you turn? Maybe the socket is failing...
Sent from my MT2L03 using Tapatalk
Click to expand...
Click to collapse
Yup, let's say I plug in earbuds with an L-shaped jack. I can plug it in and it works, but if I spin the jack to some certain angle the audio stops working. It even does this with my Audio Technica headphones with a straight jack.
Can you spin the headphones in another device to see if it's not a problem with them?
Sent from my MT2L03 using Tapatalk
I've only been able to test on the computers and laptops at school so far and sometimes I hear popping or staticy noises. The audio still works though, it doesn't cut out.
So I guess the jack on my phone really is failing. I'll try on some other phones later.
I've been testing on other devices and everything's fine. But on my HAM, I've been receiving very odd failures lately.
Sometimes if I spin the jack or the audio cuts out on its own, my phone actually freezes for maybe ~15 seconds. System UI crashes as well (wallpaper turns black, status and navigation bar disappear, phone takes me to lock screen), but no error messages show.
This leads me to think maybe software issue? Why else would my phone freeze, and System UI crash? I really have to try flashing a different ROM and see if it still happens.
Might also be worth noting I (along with a few others) had audio issues with the original JellyBean ROM, even though they eventually went away.
My sister-in-law gave us a selfie stick, and you'd connect it in the headphone port. In camera mode pushing a button activated something, I'm assuming shorting connections in there to take a picture. I didn't attempt to see what would happen outside of camera mode though. (I wonder where the stick went. Not very organized I'm afraid.)
Sent from my MT2L03 using Tapatalk
Flashed new ROM, same issue still present. I guess it really is a hardware problem then.
ScoobSTi said:
Flashed new ROM, same issue still present. I guess it really is a hardware problem then.
Click to expand...
Click to collapse
I haven't once used the headphone jack for headphone use, in the almost two years that I've owned the phone. I'm not really one with enough experience...
Sent from my MT2L03 using Tapatalk
Hi JZchen,
I had/have a similar problem with my Mate2. I believe there is something structurally wrong with my headset jack. If I use any headphone with a microphone or a square credit card reader, it would not work. I had more problems with roms than stock, stock has a "smart" headphone option. I tend to use apple ear pods and they did not work with CM12.1 or CM13 and I had to go with headphones without a microphone.
I returned my mate to stock and it got rid of my microphone problem, but then I started having issues with the stock OS and some of my most important apps. I sent my Mate2 in for service and I don't think they actually did anything to "fix" it.
One thing to try is some compressed air gently sprayed into the headset jack to remove any debris that might prevent the headphones from being fully inserted.
Good Luck!
Dr.Bones
drbones said:
Hi JZchen,
I had/have a similar problem with my Mate2. I believe there is something structurally wrong with my headset jack. If I use any headphone with a microphone or a square credit card reader, it would not work. I had more problems with roms than stock, stock has a "smart" headphone option. I tend to use apple ear pods and they did not work with CM12.1 or CM13 and I had to go with headphones without a microphone.
I returned my mate to stock and it got rid of my microphone problem, but then I started having issues with the stock OS and some of my most important apps. I sent my Mate2 in for service and I don't think they actually did anything to "fix" it.
One thing to try is some compressed air gently sprayed into the headset jack to remove any debris that might prevent the headphones from being fully inserted.
Good Luck!
Dr.Bones
Click to expand...
Click to collapse
I had GPS issues, but dropping the phone was part of the equation so I wasn't sure what might be a cause until I read more and more on the Mate2 portion of this forum. It seems like some of the problems start with app updates. It will be interesting to see if future updates help resolve some of what I think of as just program bugs/incompatibilities. It really "seemed" like my phone was broken, and I was already looking around for a new one, when I decided to try to change settings to see exactly what was broken. (Personally I am on a budget these days, although my wife is doing a lot better that she is willing to help me replace it.)
As of now I am happy with the GPS performance in just Device Only, so maybe a setting change might help debug the problem for you guys. For example maybe trying to mute on a phone call to see what happens. In fact I just looked at the "Sound" settings on mine. I noticed a "Headset DTS mode" is greyed out, probably because I don't have a headset connected. I'd try toggling this to see if it makes a difference, as a start. I'd dig further to other seemingly related settings to see if I could find the problem....
Sent from my iPad using Tapatalk
---------- Post added at 12:14 AM ---------- Previous post was at 12:03 AM ----------
Settings -> Smart assistance -> More -> Smart headset control is another setting I would toggle and see.... So I'd try both DTS and this off, DTS on this off, this on and DTS off, then both on.....
Sent from my MT2L03 using Tapatalk
---------- Post added at 12:20 AM ---------- Previous post was at 12:14 AM ----------
You could also set the Sound Balance or switch to Mono mode to narrow down if it is only the left or right connection on stereo headset that is the issue....
Sent from my MT2L03 using Tapatalk
Related
Music plays fine out of the wired headset...it always has. The headset has functioned properly until about two weeks ago. At that time, my Atrix began to think that I was pressing the headset button. Constantly. Over and over. Any time the screen is on with the headset in, it redials automatically. When the screen is off, it does it too, because when I turn the screen on, it gives me the vlingo vs. voice command box. Also, when I make a call with the headset plugged in, the other person can somehow not hear me at all, until they call me back, and it's fine. The phone thinks the headset button is being pressed once every few seconds. THIS IS INCREDIBLY ANNOYING.
I know it's not the headset, because I've tried three different headsets (two by Motorola, both the 'official' wired headsets of the Atrix, and one third-party), all with the same result. Also, it's not just my phone! Oddly enough, I replaced my Atrix with AT&T's warranty, and THE NEW PHONE HAD THE SAME PROBLEM.
Has anyone else experienced this, or have the slightest clue what is going on? I've looked around the internet for weeks now and I haven't seen a single instance of it. Pleeeeease. This is brutal.
My headset with mic and button does not have any issues. Its the bose MIE2 mobile phone headset.
Yes I have experienced this as well and it is super annoying I will prob swap it out and hope I don't get another messed up one. Sometimes when I am in my car and connected to my bluetooth handsfree it'll do the same thing and start a song playing and I don't even push anything!!! Hope someone figures this one out.
theres defo something funny about the atrix headphone jack and remote controls.
At first my nexus one remote worked fine with it, but it started doing funny things, then flat out would go crazy (issuing commands without me touching it etc.)
Gave up and went wireless, now I only use wired @ the gyma dn they're just dumb headphones w/out remote
ME TOO!!
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
I had this same problem, mine got randomly solved. You could find how the wiring world for the Atrix and block that connection or cut off the controller on the headphone and solder your headphones back together.
Sent from my MB860 using XDA App
Thanks for the feedback, but a)I'm not looking to do any soldering or rewiring (I'm good with software mods, but not hardware mods), and b) it never happened until recently, then I swapped out the phone for a new Atrix, and it happened right off the bat - again with all three headsets. Tried a bluetooth, worked fine, no problem.
I tried a new headset (skull candy something-or-other) and it's been working so far, inexplicably.
I made a voodoo doll of my Atrix and poked it a bunch of times in its little voodoo headphone jack. Seems to have done the trick. I'd recommend that method.
I have this problem too with my headphones from my Sony x1, or x10. I cant remember which one. But as soon as I plug them in the phone goes nuts!
Which really sucks because they are they best headset/ headphones I have ever used for my funny shaped ears.
I think mine fixed after I dropped it and the headphones came out Anyways as long as its resolved that's awesome.
Sent from my MB860 using XDA App
Anyone having the problem using the pure music widget, by any chance? Uninstalled that and hasn't happened since with any headset.
Sent from my MB860 using XDA Premium App
i also started to experience this issues.At first i thought it is kernel or ROM issue but then after multiple test and experiment it is the Atrix 3.5mm headset jack is the culprit.If im not mistaken it is due to pressure contact sensor inside headphone jack.Please anyone know how to rectify this kind of problem do post your solutions for us.TQ
rknight68 said:
Yes, yes, and yes on having this problem. I use my headphones (SkullCandy FMJ) sometimes when riding my bike and yesterday all I kept hearing was "please say a command...did you say...I'm sorry please try again" over and over...hard to deal with at 70MPH!!! Hope this gets fixed, I thought it was my headphones, but it sounds like another GB issue. I don't have any problems when using my SENA SMH10 Bluetooth inside the helmet.
Click to expand...
Click to collapse
You bike at 70MPH? Holy.
so no one found a real fix or solution for this problem? Maybe we need to make a petition and submit to motorola
I had the same problem with a BB9700. It ended up being a damaged headphone jack. I figure some crap from my pocket had been in the jack when I plugged in the head set. Which jammed everything into it wrecking the receiving end of things.
Luckily I had a spare housing which came with a new jack. I'm not sure if it's as easy to replace on the Atrix since I haven't had the opportunity to tear it apart yet.
Power amp has settings that fix my controls and it works great.
Sent from my MB860 using XDA Premium App
Still no one ever face this kind of problem?
Can anyone confirm that this could fix our problem? http://forum.xda-developers.com/showthread.php?t=1301998
I have same problem too. But I have this problem on stock ROM and CM10.1 (with 3.1 kernel) ROM. I don't have this problem with any other ROM.
I plugged my headphones in for the first time today and i realized that the left side was quieter than the right. And I unplugged it and replugged it in and it was fine. Then I tried it again and the left side was lower again. I'm not sure what's causing this or if my tablet is defective. But it seems like a hit or miss on getting even volume from both sides.
Anyone else having this problem or can test it out?
I have te same issue and it happens every time I plug in headphones and its annoying.
For me this only happened when I use my SGS2 headphones on Nook.
Actually, I found that SGS2 headphones only work well on the SGS2. With my laptop they have tons of noise, on nook sometimes I have uneven volume.
Although on SGS2 they have the best sound I've ever heard in headphones..
Have you guys tried other headphones?
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Montisaquadeis said:
I only have the one pair of head phones and they are a generic brand from dollar general and they dont have any issues when i use them with either my pc or psp or phone for that matter
Click to expand...
Click to collapse
My 5$ noise isolation headphones work just fine? O_O
Montisaquadeis said:
I have te same issue and it happens every time I plug in headphones and its annoying.
Click to expand...
Click to collapse
This.
Every single time.
no issues here.
No issues here.
Headphone bug
Yes I too have that problem. Glad to see that it's not just me & mine.
Stupid question - for those having issues, have you tried wiggling or rotating the plug once it is plugged in? Sometimes I find if I have a spot of oxidization on the plug it will cause said uneven volume. It could explain the difference that occurs when you unplug/plug back in.
Another thing to try would be to plug them in when the device is asleep to see if that helps. If there is anything that tries to reduce the "pop" of the sound of plugging in the headphones it *might* affect how they sound after the fact.
Just grasping at straws here based on my experience with other devices.
I was having this problem until I realized I only had my headphones plugged in half way. Don't mean to be a jerk, but have you tried plugging your headphones in just a little further?
Sent from my DROID BIONIC using Tapatalk
no amount of fiddling with the plug helped me at all still have the issue and its annoying since the speaker isnt loud enough when I am out and about.
Another thing to consider - another issue I've had with certain device/headphone combos is that some headphone jacks either don't have a long enough plug or the plastic jacket of the jack interferes just enough with the plug in the device to affect sound (essentially related to downsay's comment). Try a cheap pair of 'phones from the dollar store with a simple jack and see if the problem persists. If so, perhaps the device is defective...
These are a cheap pair of head phones from dollar general lol.
Edit: Plugging the headphones in while the device was asleep seems to have fixed the issue for me for now. Sound is equal in both cans now
I have tried 4 different earphones, they have been plugged in all the way. Some people have no problem, so I'm beginning to think this is a hardware defect. I'm going to exchange mine and will let you guys know if there is a difference. I'll also try out the display model and see if it suffers from this problem.
Glad to hear you got them to work. Please do let us know how it goes with returning the nook tablet.
Sent from my DROID BIONIC using Tapatalk
I replaced my Nook twice partially due to this issue. Same problem on all three and it's always the left channel that is not connecting properly. I have found that I can get a good connection by plugging the jack in slowly. I think this is more a software issue than a hardware issue.
Yea just exchanged my tablet as well and the same issue is there as well as the one at the store. Plugging in slowly does help. Just before it engages the last click, if you hear both channels you're golden. Hopefully this is a software issue because it seems to be random. Unfortunately the one I exchanged has a creaking case, so now back to exchange again.
I stopped by Radio Shack this afternoon and purchased a $5 female to male 1/4" stereo connector. It seems to have solved the problem. I had similar problem years back with an iPaq PocketPC. Due to the shape of the hole on the iPaq/Nook, the headphone/earphone connector isn't inserting deeply enough.
Another solution would be to use something like a Dremel Mototool and shave away some of the excess material on the headphone/earphone adapter, so it can insert a little bit deeper.
ibgap said:
I think this is more a software issue than a hardware issue.
Click to expand...
Click to collapse
What is everyone testing their audio on? The stock media player? Video (what program)? Is it on every application you try?
I haven't had any issues with audio in games, websites or MX player at all other than a loudish pop when some programs start up, but I'm using a set of Denon stereo headphones (so, good (large/long, gold) headphone plugs on it, jiggling the connection does nothing).
Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Might be the headset
charlie.kaiser said:
Hi all. New here, so hopefully this will be concise enough.
T-mobile HTC Amaze 4g, no mods, all stock plus a few apps. Everything working fine on the phone. Purchased a Platronics BT headset, works OK; limited range, but passable. Just bought a Sony MEX-BT4100P car unit. Did the install myself (retired auto technician, so I know a little about doing it correctly). All working OK, BT pairs fine, functions all good (Phone book, redial, etc). Problem is a buzz noise during calls, only audible on the other end of the call, but it's pretty loud. Sound is similar to a slightly shorted mic cable. Voice is audible, just a loud background buzz. No noises with any other car stereo function. No noises with any other phone function.
Talked to car stereo vendor, they sent new unit and microphone. No change. Talked to HTC. They say that since the Plantroncs works fine, there's no problem with the phone.
I'm trying to find out if anyone else has experienced this specific issue and if so what had to happen to resolve it.
Any thoughts? I don't have another BT phone to try
Android 4.0.3, Sense 3.6. Don't know what other info might be helpful.
Thanks.
Charlie
Click to expand...
Click to collapse
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
SuperAfnan said:
Hey Charlie,
I remember having a plantonics headset. They were awful for me and they broke eventually. Did you try another headset? I think the headphones you're using could be the source of the problem. Hopefully someone else experienced in BT and headsets can assist you.
Click to expand...
Click to collapse
The Plantronics headset is fine; it's the Sony car stereo BT function that's making the noise...
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
It's been a while since I've had the stock ROM on my phone, but try looking under the settings menu in dialer for 'noise suppression' and make sure it's ticked.
Does your head unit have a gain setting for the mic? I had a JVC unit that had one in the Bluetooth menu settings.
Actually, I just looked up your manual, you do have a mic gain.
It looks like you also have an echo canceller/noise canceller setting as well. See what playing with those do for you.
Failing those options, it sounds like you have interference in your mic. Try routing it away from any wires that carry current. You might try just holding it out in the open and making a test call.
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Head unit - I've tried all settings on mic gain and noise cancellation with no changes at all to the noise, although voice quality changed as expected.
Microphone has been pulled out of the car, literally to the full extent of its cable, with no change. I've wrapped the mic and its cable in tin foil and jumpered that tin foil shield to chassis ground with no change.
It does indeed to me sound like microphone interference, but nothing I do, including a different mic, changes the noise. Head unit and mic have been changed out for new.
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
DarkMatter_74 said:
Does it happen even with the engine off?
Sent from my Amaze 4G using xda app-developers app
Click to expand...
Click to collapse
Yes. On, off, no difference. In garage, out of garage, no difference.
charlie.kaiser said:
Yes. On, off, no difference. In garage, out of garage, no difference.
Click to expand...
Click to collapse
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
DarkMatter_74 said:
This tells me it's not interference, at least not from the car's electrical system. Do you happen to live under high tension lines?
Ok, here's what we've got in an extremely simplified flowchart:
mic------>head unit------->bluetooth-------->phone-------->person called
Follow the path, eliminate as you go.
1. Unplug the mic completely. Make a test call, see if your caller hears the noise still. If not, it's either the mic (replaced already, but not unheard of to get multiple bad ones. Try a desktop computer microphone?) or poor shielding in the radio (not easy to fix, even harder to locate.) If it's still there....still might be shielding in the head unit. Unlikely though.
2. You've already messed around with the head unit's settings. Nothing to do here.
3. Bluetooth. My radio used a USB bluetooth adapter, yours is built in. Can't try a different BT.
4. Phone. You don't know someone with a phone with bluetooth? If pairing with a different device results in a clear call, it's the phone (you could try rooting/updating/replacing it. Maybe they just don't like each other?) If the noise is still there with a different phone, it's either the head unit (you got another bad one or they just don't make them very well) or it's outside your control. Maybe the tower itself. You could try driving quite some distance away, till you're on a different tower. See if it's clear then.
Beyond all this, I really don't know of anything else to try, apart from getting a different head unit.
Click to expand...
Click to collapse
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
charlie.kaiser said:
I did try unplugging the mic and the noise goes away, but according to Sony and the vendor, if a mic isn't plugged in, the entire audio chain gets muted automatically, so it's not much of a test. I'm going to see if I can dig up another mic like a computer mic with a mute or on/off switch and see what that might do.
I'm in a rural area and not too many cell phones I can borrow here. Might be one I can find...
I'll try another tower too; that's something I have not tried. But this really sounds like audio input chain noise rather than post-processing noise. I was an audio engineer in a previous life and I am still leaning towards mic-related issues...
Thanks.
Click to expand...
Click to collapse
Update... Tried driving to another location, and voila! The noise disappeared. I'm now getting normal audio from the system. And what's really strange... back at the house the noise is gone as well...
Thanks to all for the suggestions and ideas! Glad it wasn't something more difficult to fix...
Hey there,
Today I decided to eventually officially get the xperia z2 so I opened the headphones and plugged them in. They're absolutely amazing, better than anything I've had so far in terms of in-ear headphones. However, I noticed a problem. Not sure if it's just me with faulty headphones but when they're plugged in and they're not like leaning a certain way, there's extreme noise, songs randomly change, Google Search app randomly opens etc. If I spin the headphones while they're plugged in as in just turn the 3.5mm jack around while it's in the hole, songs stop playing, there's really loud noise too. Have I got faulty headphones or a faulty headphone jack/phone?
Thanks in advance for any help! If some of you could please try reproduce this with your noise cancelling headphones and report back I'd appreciate it tremendously!
P.s it might be worth nothing I did put the phone in a bit of water for about 10 seconds just to test it is waterproof and I assume the headphone jack is too so it shouldn't be that right?
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
feis said:
Jack might take upto few hours to dry up, says so in user manual
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
That's weird. I did the whole water thing yesterday afternoon so it's easily been over 24 hours and it has been heating up like crazy today because I've been using it so much so it should've dried up by now surely?
Thanks for your reply! :good:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
feis said:
Yeah it should be fine by now, then probably faulty jack or headphones as this is first time i hear this problem.
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Just tried a standard pair of headphones they seem to work fine with no interference and no random music stoppages. If I spin the NC headphones while it is plugged in, I hear noise only in the right headphone. The noise specifically sounds like how it would if you were on the phone to someone and they were tapping their headphone mic on their end then the music stops. Hmm guess I'll be going back to get them swapped tomorrow!
Thanks again!
Edit: Just tried the headphones on my laptop and they seem to be working fine regardless of position. I think it may be the jack after all. Will be taking phone in to be swapped/repaired tomorrow.
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
feis said:
Im no professor in these things, but i think nc headphones have more contact points compared to usual headphones, so if say 1 of those extra contacts were messed up, only z2 would react to it while laptop would ignore it and use them as conventional headphones. Just my theory, dont know how valid it is
Sent from my D6503 using Tapatalk 2
Click to expand...
Click to collapse
Yeah I feel like either one of the points are messed up on the headphones or one of the contact points in the jack is messed up. I'll have to go in store tomorrow and try another pair of 5 contact point headphones as I don't have any others with me. I'll update tomorrow afternoon thanks again for trying to help! :good::highfive:
I have exactly the same problem, 10 - 15 minutes after a brief bit of radio in the bathroom, but the phone wasn't inside the actual shower, I plugged my noise cancelling headphones in and immediately heard a couple of small pops. Thought nothing of it to be honest, but as my journey to work went on the noises got louder and more distorted and seemed to be being caused by the background noise itself. Then the phone just went mental, started getting very hot and taking me to the Smart Connect App for no reason, the speakers stopped working completely, could call people, but not hear anything (dial tone or voice), even after multiple re-starts nothing. Tried calling my phone from my desk phone and the speakers were working for ringtone/notification, but not music and voice! Then after turning it off and leaving it for a while, things seemed to come back to normal, but then I tried plugging the headphones in and once again the phone went mental. Running stock ROM, unrooted on 17.1.A.2.55 (STILL!) I'm a bit miffed to say the least. The phone has in some respects exceeded my expectations, but sometimes feels like a half-baked product.
Now the phone isn't recognising the noise cancelling headphones at all and the phone has mad battery drain and random volume issues (alarms are refusing to silence and quiet, then loud speaker volume) considering I was in a steamy room and not actually immersing the device in water.. This totally sucks going to Sony store tomorrow..
OK just an update on what's been happening with my phone/headphones since my last post. Went to Sony store (and three store) and was basically told "meh, phone Sony" so I called 08705237237 and the girl on the phone told me to "repair the software" first and if this don't fix the problem then send headphones in for repair! As for the headphones, they are no longer recognised as noise cancelling ones for 99% of the time, when they are recognised, they make the phone go utterly mental and freeze up! Very annoying. Will try software repair and report back. Will this error affect the use of the stm10 mic I have on preorder, will have to see..
Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Yeah the phone is brand new. I think I'm going to RMA....
Sent from my VS985 4G using XDA Free mobile app
I've noticed it. Seems to be worse when charging.
Verizon remotely detected root, warranty voided.
Posted about it here.
http://forum.xda-developers.com/showthread.php?p=57355721
Word of warning before calling Verizon
Sent from my VS985 4G using XDA Free mobile app
nuke235 said:
Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
Click to expand...
Click to collapse
Just got my G3 a week ago and didnt use headphones until I read your post, I tested many different songs with different players, stock player, google player, Iheart radio, pandora, etc, headphone sound is crystal clear on mine, I dont get any beeps either like you described, I did notice you need to make sure the jack is pushed in good and tight, I put it in and thought it was all the way in and sound was crappy, pushed a bit harder and it clicked in good and sound was great, do you have a case that may be preventing the jack from being pushed in all the way, I had a phone in the past that this happened to me with, had to cut away some rubber on the jack to make it fit snug, if none of those are the issue, I would look into a warranty claim. I am using the beats audio earbuds that came with my HTC M7 I had before this phone.
kchinth said:
I've noticed it. Seems to be worse when charging.
Click to expand...
Click to collapse
That could be the issue. I know on the 2012 Nexus 7, it's really bad. It's supposedly due to the microUSB port and the headphone jack sharing the same circuit, or some engineering thing like.
Wonder if it's the same or if they didn't shield the headphone jack very well and it's picking up interference from the microUSB port when charging?
I didn't want to leave this up in the air so I figured I would post an update.
I replaced my G3 through Verizon for a brand new unit. My first phone was of an earlier batch (came with the 10b update) the second one was of a later batch and had 11b pre-installed.
Both phones had the same issue. There is a hissing noise/distortion that comes from the headphone jack. Even when not playing music.
I noticed it on other phones too but not anywhere nearly as much. I understand that any audio source is going to have a little background interference but the G3 definitely has a more significant issue than others.
However it seems to be entirely dependant on what headphones you are using.
1st. I tested first with my Sony MDR-v6's which the problem is most noticeable on. Extreme hissing/background noise.
2nd. Then I used a pair of Audio Techina ATH-PRO500's and the problem was almost unnoticeable.
3rd. I also tried my Steel Series Siberia v2's and the problem was again almost completely gone.
4th. I also used my receiver at home. JVC 5.1 channel receiver with RCA speakers and a Kenwood sub, didn't notice the issue at all. However there where some occasional strange popping noises when no music was playing I didn't get on my GS3 or other MP3 player.
5th. Finally I tried the ear buds that came with my Galaxy S3 and the distortion was again totally noticeable with and without music playing.
This is most definitely an issue that totally depends on what headphones you are using not sure if it has to do with sensitivity or impedance (this is what most people think) however it is most definitely an issue. I saw a few threads saying that audio issues were a problem in Android 4.4.2 however LG/Verizon have yet to release a stock base on anything but.
I suppose I could flash AOSP 4.4.4 and see if the problem persists but I don't know if that would even be worth it.
2 phones and 4 headsets later this is starting to seem like either a software or a design issue.
However I have nothing but good to say about every other bit of this phone. Really besides the audio jack top notch all around.
Sent from my Stumped and Bumped Verizon LG G3
I might have found a workaround for this
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Ive been having the same issue. I have a pair of Shure SE846 which are about 8ohms. I experience the poor audio, especially the noise in the left channel. I find that placing a call and then listening to music removes the left channel static but the sound is still kinda bad. Ill try your suggestion tonight and post back. Just wanted to let you know your not alone.
I despise my G3 because of this. Im looking to get a new phone unless I can fix this.
Nope, my sound is perfect on my high-end Sony over the ear phones. Crystal clear on pure stock G3 .
I haven't noticed any artifact issues on my phone when using headphones, however when I plug it into my vehicle and also plug in the charger that causes everything to go nuts. The USB interference causes a crazy amount of excess noise. I haven't ever actually tried listening to headphones while charging, so in the car is the only time I've ever noticed it. The same issue occurs when I plug in my Galaxy Tab Pro into the aux jack and charge it at the same time, so this is definitely not unique to the G3. I wish all phones had as good an amplifier as my HTC DNA does, I still use that thing for music because the sound is so good.
pitbull8265 said:
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Click to expand...
Click to collapse
I'm having a different audio problem.
With headphones plugged in and listening to music using any player, the right side sound emits distortion/hissing noise at a certain frequencies. When I tested it with plugging a 3.5mm to 3.5mm to an external amp (JDS labs c5) the distortion/hissing noise is completely gone. So it's definitely not a faulty jack
The hissing is evident at the beginning of (first few seconds) Tina Area's Still Running and You set fire to my heart .
I'm testing it with sensitive iem (Westone Um3x).
So does this mean there is a problem with the internal amp of the g3 or more to do with the os bug that can be solved with a custom kernel or update.
Is this a common issue found on all g3s?
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Fungus999 said:
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Click to expand...
Click to collapse
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
sulkie said:
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
Click to expand...
Click to collapse
I know but some how using line out causes the hissing from the right side to go away completely. Strange huh
Are you also having this problem?
I also don't want to return mine if it exists in all g3s and there's a easier work around.
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
sulkie said:
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
Click to expand...
Click to collapse
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Fungus999 said:
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Click to expand...
Click to collapse
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
sulkie said:
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
Click to expand...
Click to collapse
But mine is stock on stock Lollipop via official update and with the hiss coming from the right side.
Please excuses my ignorance but I know nothing about accessing and editing a ROM.
How do I get into the rom and into the file called system/etc"?