Samsung halting shipments of Note 7 - Note 7 Guides, News, & Discussion

Not sure if you all saw this yet or not, maybe shouldn't keep the phone in your pocket, considering the proximity of things haha
http://gizmodo.com/samsung-delays-note-7-shipments-after-explosion-reports-1786000374
Sent from my SM-N900V using XDA Free mobile app

Are Aukey or Anker converters okay?

In all reality, it's only with charging according to the article, the thing about the pocket is a joke, just want to clarify cause some people here don't get sarcasm.
Sent from my SM-N900V using XDA Free mobile app

Whether it's from fast-charging, using cheap cables and chargers, or both, batteries don't like heat. Since my Note 7 was getting pretty warm with fast charge, I turned it off in settings since I don't really need it most of the time anyway. Note 7 no longer gets warm while charging.

If the issue is only with poor quality third-party cables or chargers and not the Note itself, why would Samsung hold up the deliveries?
All they would have to do is issue stern warnings about using only approved Samsung parts.

I'm not having any heat or charging issues with my Verizon Note 7.
Sent from my SM-N920V using Tapatalk

It seems they're only haulting shipments in Korea? Noone seems to know if it's worldwide? http://www.androidauthority.com/sam...pments-korea-possibly-due-fire-hazard-713668/
Considering in the UK the rollout is already underway with ads etc, it would be a gigantic decision to pull the launch.

Batfink33 said:
It seems they're only haulting shipments in Korea? Noone seems to know if it's worldwide? http://www.androidauthority.com/sam...pments-korea-possibly-due-fire-hazard-713668/
Considering in the UK the rollout is already underway with ads etc, it would be a gigantic decision to pull the launch.
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"until Samsung officially makes an announcement, there’s no point in worrying about it."
Exactly.
Sent from my SM-N920V using Tapatalk

I wouldn't trust any random 3rd party charger with my thousand dollar phone. Especially since the Note 7 uses USB type-C, which has a notoriously amount of cables that can actually damage your phone because of either shoddy construction or completely out of spec.
That and the charger in the picture was probably a crappy Chinese aftermarket one/

LinS123 said:
That and the charger in the picture was probably a crappy Chinese one/
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I'm betting that's the cause right there.

All those hardware issues have only been reported on the Exynos variants. North America is safe. ?
Sent from my note 7, my pixel C or my oneplus 3 depending on how I'm feeling!

For the OMG! crowd, here's the original article. Some websites are speculating it could be an Exynos model issue. Korean Samsung products as regular XDA'rs know aren't the same as other regions. The fact that the stop-sale only affects Korea most likely means whatever issue is being investigated (Samsung hasn't said the battery, Reuters is hypothesizing it) is Korean-market specific. If it was a problem affecting all Exynos devices and Samsung only halted sales in Korea that would open up huge liability if someone outside Korea was injured or incurred economic loss after the issue was known.
If the issue is h/w related and requires a design or component change Samsung's screwed. They can't fix a problem serious enough to stop sale for future purchasers without applying an upcoming change to phones already sold. If it is a battery issue caused by crappy third party chargers and/or cables the fix could be as simple as a warning label affixed to the phone and changes to the documentation and manuals. Many a Nexi has been fried by crappy USB-C cables so now more than ever it pays to get charging apparatus that can be trusted.
Here's a great list of what's good and what's crap from someone on Amazon who tested various third-party USB-C cables:
https://www.amazon.com/gp/pdp/profile/A25GROL6KJV3QG/ref=cm_cr_dp_pdp
Tech giant Samsung Electronics Co Ltd (005930.KS) said on Wednesday shipments of the Galaxy Note 7 smartphone are being delayed as the firm conducts additional quality control testing for the premium device. The firm also said Galaxy Note 7 shipments to South Korea's top three carriers - SK Telecom Co Ltd (017670.KS), KT Corp (030200.KS) and LG Uplus Corp (032640.KS) - had been halted. "Shipments of the Galaxy Note 7 are being delayed due to additional tests being conducted for product quality," Samsung said in a statement to Reuters.
The firm did not elaborate on what potential problems it was testing for or whether shipments to other countries were being affected. South Korean media reports have said some users have claimed that the battery exploded.
Quality control problems, if confirmed, could deal a major blow to the world's top smartphone maker, which was counting on the Galaxy Note 7 to help maintain sales momentum in the second half when competition is expected to intensify. The phone, which launched in South Korea and other markets on Aug. 19, retails at 988,900 won ($887.23) in South Korea.
Production problems for the curved displays for the Galaxy S6 edge phone resulted in disappointing sales last year, and Samsung risks a repeat this year if it cannot address the Galaxy Note 7 supply problems quickly. Rival Apple Inc (AAPL.O) is expected to unveil its new phones next week.
Hyundai Securities said in a report released on Thursday that the Galaxy Note 7's problems appeared to be related to modules or parts, and that such "malfunctions" should be resolved quickly.
"Such problems can be addressed by replacing parts and modules and changing the design of circuits, so supply problems for the Galaxy Note 7 should ease within a matter of few weeks," the brokerage said, retaining its third-quarter operating profit forecast of 8.5 trillion won.
It was not immediately clear when Galaxy Note 7 shipments to South Korean carriers would resume.​

so far all public reports of exploding notes are from Asian models, which have no Samsung logo.

I don't know what purpose the people are using their phones for (the ones who's phones have exploded). If they're using their phones for regular purpose and within the guidelines and then the phones exploded, then it is serious.
There could be many reasons for the explosions and the supposed bootloop/bricking issues. Use of non-compliant cords, charging after testing it out in water, more power supply to the phone than its safety limit, etc.
People testing out the phone in water for no reason seems ridiculous to me. Just because you're wearing a helmet and safety accessories doesn't mean you should purposely get into an accident to test out the gear.

DUE TO ****TY CHINESE CHARGERS / CABLES / ADAPTERS.....
Stop using cheap **** to charge your $1000 phone for ****s sake.

im in dubai & had my phone just shut down taking it back for replacement

So are eBay micro USB adapters to type c safe?
I have no idea what is safe and what is not. Can adapters be bought from Samsung directly?
Sent from my SM-N930F using Tapatalk

bonerp said:
So are eBay micro USB adapters to type c safe?
I have no idea what is safe and what is not. Can adapters be bought from Samsung directly?
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Get Branded
Anker Aukey Joyroom etc
they are safe

ilordvader said:
Get Branded
Anker Aukey Joyroom etc
they are safe
Click to expand...
Click to collapse
thanks - I rang Samsung but as its not officially launched until tomorrow (in UK) even though I have it in my hand (for 2nd day!) they don't sell any accessories. So ordered 4 Anker ones that have built in fuses. I doubt the ebay ones I bought do!!!

Uh oh......
http://www.sammobile.com/2016/09/01/galaxy-note-7-recall-will-reportedly-be-announced-soon/
Sounds again like Korea will be the main location with recalled units, as I'm sure they've sold millions worldwide so far (and the estimate was 500,000).
Sent from my SM-N930W8 using Tapatalk

Related

Huge Difference in Price

While reading the announcement that Amazon released the Kindle for $150, it made me think "why the hell does my Rezound cost $400 more than my 8gb Nexus 7?" Comparing it to the 16gb Nexus 7 the only things that the Nexus doesn't have is a rear facing camera and a cell (or two cell?) radio(s) and the Nexus has better hardware!
brando56894 said:
While reading the announcement that Amazon released the Kindle for $150, it made me think "why the hell does my Rezound cost $400 more than my 8gb Nexus 7?" Comparing it to the 16gb Nexus 7 the only things that the Nexus doesn't have is a rear facing camera and a cell (or two cell?) radio(s) and the Nexus has better hardware!
Click to expand...
Click to collapse
Simple, the Nexus 7 is a kamikaze move by Google. It literally costs more to make the device than what it is being sold for. Banking on the Play Store revenue from it and building brand recognition and loyalty in the consumer.
They want to maximize the market penetration of Android through that device, in the hopes that they can deter consumers away from new Apple and Microsoft devices later this year. People are more likely to select Android devices for their next smartphone or tablet after snatching up a Nexus 7; at least that is the bet.
Kamikaze price points are uncommon, big-picture marketing moves and shouldn't necessarily be compared to other devices as such.
Cell radios, GPS (unless the Nex7 has that), 342 PPI
But that doesn't seem to add up to anywhere near $400 more. However if you look at phones like the meizu MX quad, it has a quad core s4, adreno 320 and I think it has a 720p screen and its only $310 so maybe the huge price gap is about to change
Sent from my Galaxy Nexus
Its expensive to make stuff smaller than a tablet. Cost becomes exponential
I do agree though phones are super expensive
Sent from my Nexus 7 using xda app-developers app
brando56894 said:
While reading the announcement that Amazon released the Kindle for $150, it made me think "why the hell does my Rezound cost $400 more than my 8gb Nexus 7?" Comparing it to the 16gb Nexus 7 the only things that the Nexus doesn't have is a rear facing camera and a cell (or two cell?) radio(s) and the Nexus has better hardware!
Click to expand...
Click to collapse
Its called selling at cost. Amazon and Google basically sell their tablets at or slightly below the cost to manufacture them for the reason stated. On the other hand HTC, Samsung, Apple and Motorolla have a huge markup on their phones, this is called profit and all companies do it. Some more than others, a 300% or 400% markup isn't that uncommon for high demand consumer goods. Verizon eats this markup (they also buy the phones at a lower wholesale cost) when they sell you a subsidized phone as they more than make it up on the plan they get you to sign to for 2 years.
AshtonTS said:
Cell radios, GPS (unless the Nex7 has that), 342 PPI
But that doesn't seem to add up to anywhere near $400 more. However if you look at phones like the meizu MX quad, it has a quad core s4, adreno 320 and I think it has a 720p screen and its only $310 so maybe the huge price gap is about to change
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
It does have GPS, but others have hit the nail on the head. Not unlike Walmart, this is a loss leader due to the increased revenue streams in all of the things that go with it. They will see more revenue from books, magazines (maybe not :laugh, music, apps, etc. There is also the potential that many people will keep a tablet longer than the 18-24 months people keep phones. This limits the cash flow cell carriers so, so they have to recoup more up front.
AshtonTS said:
GPS (unless the Nex7 has that),
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Every phone has GPS.
Like kzoodroid said, the carriers play a huge role in pricing, and a lot of it has to do with contracts and subsidization. If HTC sold rezounds for $200 direct unlocked, and Verizon sold them for $200 with a two year contract, Verizon wouldn't have nearly as many customers locked down for several years. But effecting prices isn't the only thing the carriers do, they also build the networks that we rely on.
GrayTheWolf said:
Every phone has GPS.
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Click to collapse
That's what I was saying. But the nexus 7 isn't a phone and I'm saying that GPS is part of why phones cost more than tablets.
But the nexus 7 might have a GPS, I'm not sure
AshtonTS said:
That's what I was saying. But the nexus 7 isn't a phone and I'm saying that GPS is part of why phones cost more than tablets.
But the nexus 7 might have a GPS, I'm not sure
Click to expand...
Click to collapse
Most of the high end tablets have GPS for in car navigation and location services.
Also its not the hardware that makes a phone cost more, the iPhone 4S costs about $188 to make yet sold for $750 when it first came out. Thats a 300% profit for Apple. The iPad 4g costs them about $310 to make and they sold it for $629 which is only a 100% mark up. Its all about supply and demand, basic economics, there's a bigger demand for iPhones than iPads thus the larger profit margin.
Amazon and Google aren't the same as say Apple or Samsung as they aren't manufacturers, tehy don't need to make money off the device as they are more interested in selling content and advertising. They will take a loss to gain market share and sell you a **** load of content.
Let's be honest, it's so the carriers can sell "subsidized" phones and lock you into contracts.
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AshtonTS said:
That's what I was saying. But the nexus 7 isn't a phone and I'm saying that GPS is part of why phones cost more than tablets.
But the nexus 7 might have a GPS, I'm not sure
Click to expand...
Click to collapse
You edited your post.
You originally said "if the nex even has that".
GrayTheWolf said:
You edited your post.
You originally said "if the nex even has that".
Click to expand...
Click to collapse
I didn't edit my post...
Really, it is about the phone companies, and the subsidy. If you google 10 android devices you never heard of, they phones go for cheap overseas. Now some may argue that they fo for cheap because the manufacturer isn't well known, ect, but look at the bending problem with the HTC Evo LTe. We just get raped because of the American business model.
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muertecaza said:
Let's be honest, it's so the carriers can sell "subsidized" phones and lock you into contracts.
When a carriers set retail price it is marked up from what they pay. Not by a huge margin but 25 maybe 50 $'s. Not that your point may not be right but This is why if you look at tmo's retail price vs say a regional carrier Cincinnati bell for the same phone the retail value may be different... side note cinci bell sucks
Sent from my ADR6425LVW using Tapatalk 2
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JeramyEggs said:
Really, it is about the phone companies, and the subsidy. If you google 10 android devices you never heard of, they phones go for cheap overseas. Now some may argue that they fo for cheap because the manufacturer isn't well known, ect, but look at the bending problem with the HTC Evo LTe. We just get raped because of the American business model.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Most of the no name phones are Chinese. As an analogy a Chinese Rolex sells for $5 at the airport in Beijing, looks like the real thing but its whats inside that counts. Most of these cheap phones use cheap Chinese knock off hardware, why pay $50 for a Qualcomm or Samsung processor when you can pay the guy on the corner $5 for a knockoff. You get what you pay for.
for $5 ill take my chances
kzoodroid said:
Most of the no name phones are Chinese. As an analogy a Chinese Rolex sells for $5 at the airport in Beijing, looks like the real thing but its whats inside that counts. Most of these cheap phones use cheap Chinese knock off hardware, why pay $50 for a Qualcomm or Samsung processor when you can pay the guy on the corner $5 for a knockoff. You get what you pay for.
Click to expand...
Click to collapse
I agree, but did you google the article I was talking about? Here, I will do it for you. If we go with that analogy, why do rezounds overheat, and EVO's bend.
http://www.androidauthority.com/the-best-android-smartphones-youve-never-heard-of-108102/
Tell me that the guts of these phones suck...
Sent from my ADR6425LVW using Tapatalk 2
JeramyEggs said:
I agree, but did you google the article I was talking about? Here, I will do it for you. If we go with that analogy, why do rezounds overheat, and EVO's bend.
http://www.androidauthority.com/the-best-android-smartphones-youve-never-heard-of-108102/
Tell me that the guts of these phones suck...
Sent from my ADR6425LVW using Tapatalk 2
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Click to collapse
Some of the guts seem great particularly the miui phone but as the article itself says the build quality is crap. How many terminator movies do you think there would have been if the terminators were built out of plastic, or worse Chinese metals?
Sent from my Nexus 7 using Tapatalk 2
The m2 is made at.........wait for it.................Foxconn. Do you really think that they would cook up some super inferior plastic, and sell to miui? When talking about cheap plastic, aren't all phones made out of it? Rolex isn't made in the same factory as Casio. The knockoffs aren't made by the same factory as Rolex. The same peo pole, and some of the same equipment make the galaxy s3, the iPhones, and the M2. If you read the article,this phone was thrown in at the last second. The hardware, engineering, and manufacturing is what costs so much, Not the plastic shell. So if we follow this train of thought, I would assume(I know make an arse out of me and you) that the mark up for the big Oems, with their purchasing power would be significant. They could be selling these phones with aluminum bodies, and still be making money. I know this is the name of the game, but we are getting the short end of the stick. Doesnt Huawei make Motorola phones? One is a cheap knock off, and one is a American brand. Branding is what we make fun of sheeple for. And again, the Evo lte from Sprint has multiple complaints of the phone bending, literally bending. Even when it has a case on it. It was on the front page just a few hours ago. So how is the cheap plastic different than the cheap plastic of flagship phone? Hell, I am typing on my sons nook color which was made in foxconn. Don't kid yourself, we are all using products made as cheaply as possible by arthritic overworked Chinese. We are just paying for the name. Don't get me wrong, buying quality is important. I am not saying by an Archos tablet or anything. I just think that we as a whole are charged too much on the newest fad of smartphones.
---------- Post added at 10:10 PM ---------- Previous post was at 10:06 PM ----------
Who's being a giant douche trollolloll tonite?
^^^^^^^^^^^this guy^^^^^^^^^^^^^^^^^^^^ Sorry for my rant.
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International warranty if bought from staples?

Hi,
I live in Denmark, and i am trying to get a hold of a 32gb Nexus 10. I am considering ordering it from the US staples.com and having a friend bring it from the US. My only concern is the warranty, ie. where would i have to send it if there is something wrong with it? its not a problem sending it to a place in the EU, but it would be problematic (ie expensive as hell) to get it back to the US.
I have tried ordering it in the UK, but the play store does not like my danish credit card, and besides the 32gb one is sold out currently.
Sv: International warranty if bought from staples?
Handtec.Co.uk sell it and they Ship to Denmark
Sendt fra min EndeavorU med Tapatalk2
torpedohanen said:
Handtec.Co.uk sell it and they Ship to Denmark
Sendt fra min EndeavorU med Tapatalk2
Click to expand...
Click to collapse
From Malmö you might get bit cheeper (4995,- sek) than UK but naturally doesn't beat US with 'hand bag' shipping :victory:
Malmö distributor handled warranty issue but took 1,5 months, Swedish law covers the warranty returning fees also but UK doesn't.
Mine were 2 out of 2 faulty ones so your friend better check units in the store.
torpedohanen said:
Handtec.Co.uk sell it and they Ship to Denmark
Click to expand...
Click to collapse
Hmm, €542 (Handtec.Co.uk) is pretty expensive compared to the ~€449 in the UK play store (+shipping, but still). The US price is €370 + taxes.
d2mac said:
From Malmö you might get bit cheeper (4995,- sek) than UK but naturally doesn't beat US with 'hand bag' shipping :victory:
Malmö distributor handled warranty issue but took 1,5 months, Swedish law covers the warranty returning fees also but UK doesn't.
Mine were 2 out of 2 faulty ones so your friend better check units in the store.
Click to expand...
Click to collapse
What kind of faults did you have?
AFAIK, you should buy it in the EU, then you're protected by all the glorious rights we enjoy here.
Kryten2k35 said:
AFAIK, you should buy it in the EU, then you're protected by all the glorious rights we enjoy here.
Click to expand...
Click to collapse
There are certainly advantages to buying it in the EU, but now a days international warranty is quite common, hence my question. I don't have many options for buying it in the EU without paying alot more than the UK Google Play price due to the issue with using an international credit card.
I also have to keep in mind that i could easily get an iPad (which has international warranty as far as i have been able to tell) brought back from the US instead for $599 ~ €444. I am not about to pay more for the Nexus 10 than for an iPad
ziphnor said:
What kind of faults did you have?
Click to expand...
Click to collapse
The other one kept low buzzing noise which effected to the microphone very badly. The other one had light bleeding, not very bad though - hopefully the new one isn't worse The new ones are still in the mail, old ones I returned 2nd Jan :crying:
Malmö units came with the US power adapters & conversion plugs
d2mac said:
The other one kept low buzzing noise which effected to the microphone very badly. The other one had light bleeding, not very bad though - hopefully the new one isn't worse The new ones are still in the mail, old ones I returned 2nd Jan :crying:
Malmö units came with the US power adapters & conversion plugs
Click to expand...
Click to collapse
I am not sure backlight bleed would bother me much, i am mostly interested in a tablet as way of browsing and reading technical literature (books/papers) and comics I guess backlight bleeding is mostly a concern when watching movies which i would only do when on a flight etc.
Even if the backlight bleeding is annoying, i can probably sell it pretty easily here in denmark, I am more concerned about the buzzing you mentioned or it simply being broken. Perhaps i can get my friend to power it up before bringing it.
I am however still unclear on the international warranty. I am not even sure who has the warranty here? Is it Samsung, Google or only staples?
Im from Denmark too and have got a friend to pick one up in walmart for me. I'll get it within the next few days.
I've been looking at the warranty terms posted on the google play store:
Google Play store said:
Defects
During the warranty period described in the Device Specific Addendum, if the Device is or becomes defective through no fault of your own, please contact Google Play Support. Subject to the Device warranty, Google, in its sole discretion, may offer a replacement Device or may refer you to the applicable manufacturer of the Device for warranty support. If Google chooses to provide you with a replacement Device, you agree that Google may exchange the defective Device with either a new or refurbished Device. If you do not return the defective Device within 21 days from the date the replacement Device is delivered to you, you authorize Google to charge your Google Wallet account for the replacement Device, not to exceed the amount paid for the original Device. Nothing in this section affects your legal rights.
Nexus 10 Addendum
The following paragraphs only apply if you purchase a Nexus 10.
The Nexus 10 has built-in Wi-Fi. You are solely responsible for obtaining internet connectivity through an internet service provider as the Nexus 10 does not support mobile connectivity.
In order to use the Nexus 10, you understand that you will need your own 802.11a/b/g/n access point Wi-Fi router.
Battery life depends on device settings, usage, and many other factors. Battery tests are conducted using specific Nexus 10 units; actual results may vary. Actual formatted capacity of your device will be less than the memory listed.
The Nexus 10 is manufactured by Samsung Electronics Co., Ltd., whose principal place of business is at (Maetan dong) 129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do 443-742, Korea ("Samsung").
Samsung provides a limited warranty for the Nexus 10. Please refer to the warranty card in the Nexus 10 package or Samsung for details on the Samsung limited warranty. This additional warranty does not affect your legal rights.
Click to expand...
Click to collapse
As I understand it if you get a defective unit google will replace it and samsung also provide a warranty for it if it should be needed.
So if google don't want to ship a replacement to Denmark then maybe samsung will
mbeltoft said:
As I understand it if you get a defective unit google will replace it and samsung also provide a warranty for it if it should be needed.
So if google don't want to ship a replacement to Denmark then maybe samsung will
Click to expand...
Click to collapse
The question is whether the replacement can only occur in the same country as you bought it in. I am also not sure the warranty is the same when its not purchased at the google play store.
Just discovered this thread:
http://forum.xda-developers.com/showthread.php?t=1983591
Sounds like there isn't any international warranty.

Samsung Battery Recall

Apparently only the Korean Market replacement for the time being:
Quoting Chosun Ilbo, The Korea Herald says that Samsung planned to exchange batteries of all customers free of charge, but it’s now considering either a refund or a full phone replacement. This affects only the Korean market for now, where Samsung sold more than 400,000 units since August 19th.
Samsung concluded that the faulty batteries are to blame for the explosions. Samsung SDI is the group within Samsung that makes batteries for the Galaxy Note 7. That is, Samsung SDI produces the battery cell, but the battery pack production is outsourced to other firms. Korean ITM Semiconductor produces the battery pack for the Galaxy Note 7’s that are sold in Korea. ITM’s batteries seem to have been the ones that exploded. Meanwhile, most phones sold in China are going to have battery packs from Chinese company Amperex Technology.
The Herald says that Samsung plans to go forward with the September 1st and September 2nd Galaxy Note 7 launches in China and Europe, respectively.
Click to expand...
Click to collapse
More:
http://bgr.com/2016/09/01/galaxy-note-7-recall-is-on-the-table-following-battery-explosions/
More from Korean news agency:
The Samsung official told Yonhap News Agency that the cause of the reported explosions has been traced to the battery of the new phablet.
"The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," said the official, who spoke on the condition of anonymity.
He said Samsung is expected to announce the result of its investigation into the cause of the reported explosions, as well as comprehensive countermeasures either this weekend or early next week at the latest.
"Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers," said the official.
The official said the company's announcement of the recall is unlikely on Friday because Samsung is in talks with Verizon of the U.S. and other business partners on the issue. "Global discussions are under way about matters such as how to deal with products delivered to dealers. Results of the investigation and relevant countermeasures will be made public this weekend or early next week at the latest."
Click to expand...
Click to collapse
http://english.yonhapnews.co.kr/news/2016/09/01/0200000000AEN20160901010900320.html
Being reported that Samsung UK has stopped shipments to suppliers and no more to be shipped out until a resolution is found. I hope that the ones at fault can be identified and we don't have a total recall.
Oh man! I was worried! I was like nooooo I love my note 7. So we are good then in US?
All sales have stopped in the UK. I can see a recall soon.
Just as I got rid of my Note 5! I hope CPW give me a replacement phone.
Already a thread existing on this topic here:
http://forum.xda-developers.com/note-7/how-to/samsung-halting-shipments-note-7-t3452303
Please search before posting.
Thread closed.

Noooooooooo !!!!!

This is really sad.
I feel for those who have pre-ordered the phone and were patiently waiting for their handset to arrive.
I got lucky as CPW delivered my phone on 30th.
But I feel like I may have to return it, if samsung do decide to recall all note 7's.
Ouch.... So this could be a worldwide problem not just Korea. Not good mine seems to be running fine for 2 weeks now. I wonder what the symptoms are before it detonate.
I find it kind of exciting. My phone could self deduct at any moment. It's like playing a never ending game of hot potato. Except you are always holding the potato. And the potato explodes. ?
In all seriousness, I'm confused. Yesterday it was just about batteries from one Korean manufacturer and used only in Korea. Now I could be carrying around a pocket bomb.
Sent from my SM-N930T using Tapatalk
Ya it seems like a global problem, people from around the world are getting messages from their retailers to shut off the phone and return the unit.
I just want to know how to stress the battery to see if it heats up (obviously not to the point it does explode). I've been charging my N930FD with various non Samsung fast charging adaptors and doesn't even get warm.
When rooting my phone, it got extremely hot during the boot process like most phones do, but I've never felt it get warm after that.
NIKKOTUASON said:
Ya it seems like a global problem, people from around the world are getting messages from their retailers to shut off the phone and return the unit.
Click to expand...
Click to collapse
Not in the United States, the phone is still for sale at all five US carriers, and no notice has been sent from either Samsung or the carriers- Verizon, AT&T, T-Mobile, U.S. Cellular, Sprint. My Verizon Note 7, SM-N930V, has no issues, charging or otherwise. Canada is also similarly unaffected. It's looking like a exynos issue, the North American models use the Snapdragon 820.
returning mine to cpw for refund as ive opened it would there be any problems cpw taking it back? also would they ask for gear vr back?
californiarailroader said:
Not in the United States, the phone is still for sale at all five US carriers, and no notice has been sent from either Samsung or the carriers- Verizon, AT&T, T-Mobile, U.S. Cellular, Sprint. My Verizon Note 7, SM-N930V, has no issues, charging or otherwise. Canada is also similarly unaffected. It's looking like a exynos issue, the North American models use the Snapdragon 820.
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Click to collapse
Thank God for that. But now I'm worried for myself and others in North America that got the international version. :crying:
NIKKOTUASON said:
Thank God for that. But now I'm worried for myself and others in North America that got the international version. :crying:
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Click to collapse
Oh, yeah, keeping my fingers crossed for you guys!
californiarailroader said:
Not in the United States, the phone is still for sale at all five US carriers, and no notice has been sent from either Samsung or the carriers- Verizon, AT&T, T-Mobile, U.S. Cellular, Sprint. My Verizon Note 7, SM-N930V, has no issues, charging or otherwise. Canada is also similarly unaffected. It's looking like a exynos issue, the North American models use the Snapdragon 820.
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For once, Snapdragon FTW, lol.
I just had my boss hold my phone to see if by some miracle it'll explode, 10 minutes passed and it is still stone-cold. Mine is a N930FD made in Vietnam.
i23u8 said:
I just had my boss hold my phone to see if by some miracle it'll explode, 10 minutes passed and it is still stone-cold. Mine is a N930FD made in Vietnam.
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If it does, you can get rid of a bad device AND a bad boss, two birds with one stone lol Shh, keep that on the down low
shaazzaarr said:
This is really sad.
I feel for those who have pre-ordered the phone and were patiently waiting for their handset to arrive.
I got lucky as CPW delivered my phone on 30th.
But I feel like I may have to return it, if samsung do decide to recall all note 7's.
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This kind of contradicts your text from CPW. Samsung's said launches are continuing in other markets. Hopefully its CPW trying to be conservative and holding deliveries so they don't have to swap phones until an all clear is given. I've been using mine for over two weeks and it never even gets warm charging whether fast wireless, 9V cable charge, or 25W cable charge. Even if U.S. phones are recalled I'll keep mine until it blows up as it takes me a full day to rebuild my phone. It's not a Takata air bag where I'm going to be maimed by shrapnel.
Samsung concluded that the faulty batteries are to blame for the explosions. Samsung SDI is the group within Samsung that makes batteries for the Galaxy Note 7. That is, Samsung SDI produces the battery cell, but the battery pack production is outsourced to other firms. Korean ITM Semiconductor produces the battery pack for the Galaxy Note 7’s that are sold in Korea. ITM’s batteries seem to have been the ones that exploded. Meanwhile, most phones sold in China are going to have battery packs from Chinese company Amperex Technology.​
pro4ever said:
returning mine to cpw for refund as ive opened it would there be any problems cpw taking it back? also would they ask for gear vr back?
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Of course they'll ask for ut back
Already being discussed here:
http://forum.xda-developers.com/note-7/how-to/samsung-halting-shipments-note-7-t3452303
Please search before posting.
Thread closed.

UK/EU users is No DAC or Wireless Charging really LGs fault

Hey folks
Just unboxed my G6 and waiting with sweaty palms for the first charge to finish... .
Like most EU users I was annoyed at No ESS Dac or Wireless charging.. but I wonder.. how much of this is directly LGs fault.. and I wonder how much of it is EU / red tape interference..
It just doesnt seem logical that a company would manufacture 2 versions of their flagship and turn out a half baked phone..
We never got the V10 or the V20 .. so I wonder, how much of, selling a half finished device for the same £680 (in Asia it works out £650), is interference by the Financial Euro-prats in Brussels.. after all, Samsung havent removed their Wolfsonn DAC or Wireless charging from the S8, could it be the patents ?.. IMO, No..
Are we as consumers being too hard on LG as a company when the blame may lie with the faceless Beaurocrats?
What do you guys think
We should be hard on LG. It's their branded phones.
For clarity the reason for the disparity across the world is due to the networks depicting what they believe their customers will buy and at what price. For example if LG said it could provide a quad dac for an extra £5 per phone the network buyers may not believe that's necessary to include, thereby maximising profits. The networks are LG customers , not you.
I'm not letting LG off the hook. Pressure needs to be applied from every angle to make the networks and LG realise it is not acceptable to hav such disparity where the feature difference is noticeable.
No, no good trying to blame the EU for this (honestly, this isn't the Daily Mail! ). There's no regulatory impediment to a better DAC or wireless charging, and anyway how would Brussels stop the Americans getting the DAC, or indeed stop the Asians getting wireless charging? And you forgot that Asian models get 64GB storage whereas the rest of the world gets 32GB.
No, LG made the decisions on a financial basis. Whether they took feedback from carriers or did their own market research (which is what they told me when I contacted them about this), in the end it was just a business decision on their part.
I contacted them the day that the phone was announced and told them that their regional specifications policy had cost them my custom. I figured that one person buying it or not is invisible to them, but if enough people told them it was stupid and that they would have sold more without it they might learn for next time.
After starting this thread, then reading your replies.. I did a little digging to check my facts and I was saddend to learn that, yes.. this is LG doing so-called market research on what the "networks" want and sadly, all 3 regions have been scr*wed over.. but to give the EU the version that has NONE of the added features (No 64GB/Wireless, or DAC) or the "V 10 / 20 and probably not the 30" is a really stupid move.. I dont know who does LGs research, but they should be fired.. Yet they give us waterproofing which scr*ws call quality and Audiio..
And they wonder why Samsung do so well..
Whatever the reason or whoever is to blame, LG need to realise they are the back marker/the underdog. They need to come out with a headliner that appeals to mainstream AND more hardcore users.
Confusing matters like this will just keep the momentum with Samsung.
No, it's because LG do "market research" and decide what each region wants and a cost/benefit analysis. That's all. Same as their decision not to release the V20 in EU, simply they thought it wouldn't sell.
Ofc it is "LG's fault".
I'm in the UK and I would like 64GB, wireless charging and a quad DAC. But LG decided not to make them available.
So yeah it's "LG's fault".
Market research my arse.
B3501 said:
No, it's because LG do "market research" and decide what each region wants and a cost/benefit analysis. That's all. Same as their decision not to release the V20 in EU, simply they thought it wouldn't sell.
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Then in my opinion they got their analysis compelety wrong.
Ok the S8 is more expensive on contract but imagine the smile on the salesman when he justifies that expense on wireless charging and larger storage. It'll be easy for him.
G6 will just get swept aside which is a shame as I think my G5 is great anf was looking forward to this one.
Maybe they will reanalyse for the G7 ?
WhiteHartMart said:
Then in my opinion they got their analysis compelety wrong.
Ok the S8 is more expensive on contract but imagine the smile on the salesman when he justifies that expense on wireless charging and larger storage. It'll be easy for him.
G6 will just get swept aside which is a shame as I think my G5 is great anf was looking forward to this one.
Maybe they will reanalyse for the G7
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I have 4 flagship phones, the S8+. Huawei P10 Plus, LG G6 and iPhone 7 Plus. I will be ditching the S8+. Whilst it has lots of positives, its just not as nice to use as the G6, nor is it camera as useful or as good at in many areas as the G6.
gavinfabl said:
I have 4 flagship phones, the S8+. Huawei P10 Plus, LG G6 and iPhone 7 Plus. I will be ditching the S8+. Whilst it has lots of positives, its just not as nice to use as the G6, nor is it camera as useful or as good at in many areas as the G6.
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Yea, I remember you saying you felt the G6 was v good (I'm the guy across the brisge from you that had that Twitter conversation ? )
Just no way I'll get the UK version. Its still expensive and I would hate knowing I had a 'dumbed down' version.
I'd rather not import just yet either. But never say never ?
WhiteHartMart said:
Yea, I remember you saying you felt the G6 was v good (I'm the guy across the brisge from you that had that Twitter conversation )
Just no way I'll get the UK version. Its still expensive and I would hate knowing I had a 'dumbed down' version.
I'd rather not import just yet either. But never say never
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I think it's £490 on Three UK with a £10 top up. A bit more realistic.
And hi again
gavinfabl said:
I think it's £490 on Three UK with a £10 top up. A bit more realistic.
And hi again
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Yea saw that deal on HotUKDeals. Think it turned out to be an error in some stores putting the G6 on show at G5 prices.
Pretty sure its back to £600+ now.
£600+ for the G6 is just a crazy, crazy price. Also, for the amount of time it took to release it they could have had an SD835 in it! Perhaps they'll release a V2 with an 835 but some of LGs decisions with phones are insane. They're shooting themselves completely in the foot.
£564 on Tesco Mobile.
Hoping to have it tomorrow Saturday, Monday at the latest.
As the major UK carriers are only selling the black version so they don't have enough confidence to sell the other colours. Only CPW stock all three. I'm not convinced this decision is one by market research as suggested. My own view is that LG rushed the release in the UK knowing that the S8 was comming out only 2 weeks later. Poor marketing really.
I cannot understand why any flagship wouldn't have wireless charging these days as it's becoming more common. Coming from the last few Samsung phones I owned this was a massive loss. The only conclusion is LG don't see this phone lasting.
On the DAC point I chuckled at others view on the sound quality on the S7 as I also found it poor. I think the sound quality is much better on my G6.
If anyone has an EE firmware version could they post the firmware download link?
Iamnorthener said:
As the major UK carriers are only selling the black version so they don't have enough confidence to sell the other colours. Only CPW stock all three. I'm not convinced this decision is one by market research as suggested. My own view is that LG rushed the release in the UK knowing that the S8 was comming out only 2 weeks later. Poor marketing really.
I cannot understand why any flagship wouldn't have wireless charging these days as it's becoming more common. Coming from the last few Samsung phones I owned this was a massive loss. The only conclusion is LG don't see this phone lasting.
On the DAC point I chuckled at others view on the sound quality on the S7 as I also found it poor. I think the sound quality is much better on my G6.
If anyone has an EE firmware version could they post the firmware download link?
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Click to collapse
CPW has an early exclusive on the colours. They seem to do this quite a bit as well as getting the phones earlier than other online retailers. Frustrating. Personally I have the white which I like a lot.
rubiicon59 said:
£564 on Tesco Mobile.
Hoping to have it tomorrow Saturday, Monday at the latest.
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Where did you find that price? It's £629 for me. Also are Tesco Mobile's phones unlocked?
DVC1985 said:
Where did you find that price? It's £629 for me. Also are Tesco Mobile's phones unlocked?
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£564 is what I'll be paying for the phone over 24 months.
Ive been with Tesco Mobile for several years so I just logged in to my account and that was the price that was quoted. And yes it's unlocked, all my phones from Tesco have been network free with no crappy bloatware.
I picked it up in store this afternoon and an hour later I had swapped it for a 1 week old V20, LG folio case (both as new) and £150 cash
My experience with the G6 was very brief but I decided after 5 minutes it wasn't for me. It's a gorgeous phone but the biggest fingerprint magnet I've ever had.
I'm already impressed with the V20 (H990ds Korean model) so I'll be posting my thoughts in the V20 forum.
LG did **** up the UK release of the G6, but not by rushing it, instead by delaying it.
LG had a window of opportunity of just under a month from when they announced the G6 to get it on the shelves, or at least on pre-order, before Samsung announced the S8. They must have known that Samsung would open up pre-order orders immediately, and probably that Samsung would ensure that every phone shop nationwide had S8s on display the day after announcing it; yet LG didn't even announce the UK availability date until a week before Samsung put actual retail S8s in actual customer's hands.
If they'd capitalised on that month lead they had, the G6 would be selling way better, despite the exclusion of its best features.
Sent from my SM-G950F using Tapatalk
It doesn't even has a notification led .

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