Suddenly mobile internet (data) not working *SOLVED* - AT&T LG G5 Questions & Answers

I don't know if it has anything to do with this but I updated to H82011N 4 days ago and everything had worked correctly until this morning. I was in the middle of a call when it cut out and hung up, I believe I was getting HD call audio before the call ended. When I call back it is no longer in HD audio and sounds crappy and muffled. Ok strange, but I didn't think much of it. Then when I get to work I notice the 4G LTE symbol is there with several signal bars but when I try to use the internet it only shows that it is sending and not receiving. I tried turning off the phone, removing the sim tray, resetting network settings and going over the APN configuration and nothing seems to make internet work. I don't know what happened but I believe WIFI works fine, the last time I used data was probably 2 days ago when I hailed an Uber home from the airport. I sent a picture MMS yesterday - I can't send these now but regular texts and calls are fine. I'm not sure what to do. Any suggestions?

In addition I have tried pulling the SIM card and cleaning it and the internal contacts of the phone with an alcohol wipe. Still no luck. It says in About Phone the signal strength is -107 dBm 33 asu, service state is in service, mobile network state is connected, but I can't use data! I wonder what could've caused this. I need help!
UPDATE: I used the V10 hidden settings app (which also works with the G5) to turn off LTE which defaults me to plain old 4G and data works again, but its awful slow - like before with LTE working I got 12M down and now I get 0.5M down. Does this mean there is something physically wrong with the LTE modem?
UPDATE 2:
I re-enabled LTE with the V10 hidden settings app thismorning and LTE started to work again. That was a very strange experience, hopefully it's the last but this phones been a journey... That V10 hidden settings app tough - it was a lifesaver.

Related

[Q] mobile network state disconnected

ive been using the phone for a few weeks now and it was fine until today, i cant connect to the internet via edge . ive tweaked with all the settings but nothing seems to work. everything else is fine . ie i can make calls and send text's but i cant connect to the internet. i checked under the status and it shows the mobile network state is disconnected. i have no clue as to wat this is since im new to android.
pls help!
Have you turned MOBILE DATA off via the power on/off menu .
jje
ive checked that too.
Go to Settings- Wireless and Network- Mobile Networks- Access Point Names and see if the APN is ticked or not or the correct APN is ticked.
everything is back to normal again,it connected to the internet, by itself . must be a random bug in the os
problem solved. peace
I have experienced the same thing with my phone, except that it shows "activated". After a while it just started working again.
I've had the phone for a couple of months now and everything has worked fine till now, a little bugs here and there but no issues. A few weeks back (on android 2.3.3) I was unable to make or receive calls, but surprisingly was able to make text messages. I tried everything, turning flight mode on/off; the phone on/off; etc. I was on the verge of contacting Samsung but then suddenly the thing started working once I came back home from the office.
There has been no problems till then but today suddenly (now on android 2.3.6) the outgoing calls no longer work, same for outgoing text message; but I still get incoming calls and messages.
Just to be sure that this wasn't a SIM or service issue, I tried changing SIM's (different SIM did not work on the phone) and used my SIM on different phone (where it worked).
Also 3G doesn't work as well, but connection here is spotty so I wouldn't trust that. The only message I see different on the 'About Phone' tab is 'Mobile State-Disconnected'. I have full signal strength and all that.
My thoughts are that it was, or rather is a phone specific issue and would appreciate someone else's thoughts on the matter. As to my problem I assume it will sort itself out in a little while.
FYI: Samsung Galaxy S2; Android 2.3.6; NOT rooted; Indian version; On Airtel Mobile Network.
Mobile network state disconnected.
Hi guys, I have the same problem with my network connection also my 3g does not work anymore, I`m play with some secret codes like a ##72786# on my epic 4g touch sprint phone flashed to metro pcs and now I have no 3G service. In the setting menu under network status say Sprint. How can I get my 3g back?. The mobile net. 3G is on and the wifi is off. I need to change the network to metro pcs in the status setting and how can do that? Thanks for your help and sorry for my bad English.

[Q] No Data Signal on Neutrino rom

Yesterday, my phone was working fine. Today, I wake up and instead of showing H or E in my signal bar area, I just have the bars which are full.
I can send and receive texts, but no photos. No webpages are accessible, email won't sync etc. But I can still make and receive calls as well.
I'm running Neutrino V2.5. This morning I flashed the 36P radio (from 30P) in hopes that might help. Didn't change anything.
Not sure if any of this is needed but here it is anyway:
Signal Strength - 93dBm 10asu
Mobile Network Type - HSPA
Mobile Network State - Disconnected
Wifi is still working fine as well.
Any help is greatly appreciated!
Luke
I'm experiencing the same issue. Not sure what's going on. I went into settings to search for available networks and it's been "Searching" for like 15 minutes. Behind the "Searching" dialog I can see two options for AT&T and looks like one for T-Mobile. If I try to press back to cancel the search, it just takes me back to the last screen. I've also tried resetting APN. ugh.
Check the APNs configurations you might have to set them again.
I read over Atrix Dev that there's a weird bug in Neutrino ROM 2.5 that remove the APNs.
Settings -> Wireless & Networks -> Mobile Networks -> Access Point Names
Hope that helps

[Q] Intermittent data problem

I am using the Lumia 800 on Talkmobile (UK). I have a problem whereby the ability to use the data connection fails intermittently. There is no signal drop - it still has a data connection - I just cannot use the internet, and stop receiving emails etc... Restarting the phone or turning Flight mode on/off will bring back data. I have noticed that it happens when the data connection moves from H/3G to E/G and then back. I am not sure yet if this is the only time it happens. Sometimes I only notice when I haven't received an email for a while... and then realise that the internet isn't working despite an apparent data signal...
Any thoughts/help greatly appreciated - many thanks!!
I had that problem with firmware 11500. It happened about 1 time every day or every other day for a while. Then I fiddled with cellular options (switching data on/off did not help, needed reboot) and ran network setup again and it went away till I updated to 12070 and it has never happened again on this new firmware so far.
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I had that problem WITHOUT an added APN. So I re-added APN among with running Network Setup a second time and then the issue didn't come back for me. I have manual APN added now as well as the Network Setup app and on this new 12070 firmware my data connection has not dropped a single time yet in soon a week.
Actually it's the bands I think
I've had the same exact issue as you, in fact some from the offical Nokia discussion have also asked about this.
If you have a UK phone, and if you're using it else where, like say the US, I think the missing 850 band is causing this. If not, I think it's probably just due to poor signal in your area as well.
I noticed that this Nokia phone unlike all my others, has issues trying to jump from the different frequencies. Like Edge to 3g to HSPDA.
I noticed that if I switched to edge in the settings, I can maintain the data signal much better and much more consistent, sometimes you have to turn data on and off to get it to work though.
I'm using mine in NYC so you can only imagine what kind of service I get with AT&T, but the edge method works.
Also instead of constantly turning your phone on and off (bad for battery life) You can simply just go into settings for network and turn data on and off and this will fix the issue as well.
Hope this helps
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I was never able to get internet working through the Network settings app. it had my network there, but the internet didn't work after selecting it. The only way that I have managed to get internet to work is by editing the APN within the Diagnostics app. editing the APN within regular Settings doesn't work for me either...
I didn't have your exact problem, but some of the stock apps (maps, bing search, skydrive) were not working over a 3G connection (worked fine over wi-fi, and other apps worked fine over 3G). I think it has something to do with Nokia Network Setup thinking I'm on AT&T when I'm actually on Straight Talk (an MVNO that uses AT&T's network). What fixed it was removing the proxy entry in my APN settings.
Interesting - I am on Talk Mobile which uses Vodafone's network. I will try deleting the proxy.

WiFi calling.

While in Mexico next month can I WiFi call to the US on my g3 ?
I have the HTC One (M8) and did my update (Which added the Wi-Fi calling app). I am currently in Mexico (Been here since Saturday) and I couldn't get the Wi-Fi calling to kick in while connected to a Wi-Fi. Everytime I tried to connect by enabling the Wi-Fi the location part of the Wi-Fi calling app would kick in and I would get a message something to the effect that wi-fi calling wouldn't work in my current location (Not exact words but that is what it would tell me). So I decided to turn off the locate me feature in the Wi-Fi calling app and enter my home address (from the US) and it said confirming address took a while and it seemed like nothing happened. A little while later all my text messages and my voicemail s started to show up on my phone and the Wi-Fi calling icon showed up on my status screen.
I'm going to be honest. I was also tinkering with the network connection settings and manually selected cdma/lte in the network mode and enabled Domestic voice and data. I just wanted to get some type of service (i didn't care if it was going to go into roaming because I needed to make calls back to the states). So I'm assuming I am using the Wi-Fi calling feature because I don't have the data portion on the phone turned on and I don't have international voice or data enabled. But I will find out on my bill next month.
If I'm really on Wi-Fi calling mode then the key (i think is to trick the location servive of the Wi-Fi calling app to think you in the US by typing in an address in the US and not letting the app locate you automatically to Mexico....
I was trying to upload screen shots from my phone but the web browser let's me. I will pots the images after the 19th..
matt406regal said:
While in Mexico next month can I WiFi call to the US on my g3 ?
Click to expand...
Click to collapse
Seems I remember Sprint telling me its not supported at this time, will in the future.
sent from my G3
Thank you for the heads up. Ill give it a try next month
Just returned from Mexico
matt406regal said:
Thank you for the heads up. Ill give it a try next month
Click to expand...
Click to collapse
I just returned from Mexico and had turned the wifi calling on my last day their. At first worked great made a few calls back and it worked crystal clear. Then it started to ask for location I tried everything even when it did accept a location over the border in the U.S.(I was in a border town) it stopped working. My friend who has the wifi calling from T-mobile had no problem. Hopefully Sprint (lol) will get a clue.

LG G3 successfully installed CyanogenMod 12, but having SIM issues.

I successfully installed CyanogenMod 12 on my LG LS990, but I'm having some problems involving the SIM card. My carrier is Cricket (or AT&T), and I am able to send and receive calls and text messages, as well as download and browse the internet. The speeds are very fast.
However, it gets wonky most of the time. On the notification menu for my G3 as well as the phone setting, it is still listed as Sprint. It will also turn off randomly and show an "R" at the top and will glitch out. On several occasions, a pop-up will show up and say something like "com.phone.android has stopped working" and the bars at the top will disappear all together. This seems to happen when I turn the display off or put it to sleep
On the mobile data settings,I have put data roaming on, LTE, CDMA roaming to automatic and "NV". I am not sure what most of these settings mean, but on the access points menu " cricket" is checked. I cannot change the NV setting to SIM.
I receive notifications from Cricket. Texting and Calling works completely fine. I'm wondering why it stops working for a while when I put the phone to sleep or why everything is listed as Spring when it isn't. Thanks.

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