Note 7 Screen Gap problem - Samsung admits it - do you have this screen gap on phone? - Note 7 Guides, News, & Discussion

On my Note 7 version 2 (black Exynos model) I noticed a very annoying problem. The phone has a huge screen gap.
I have dust under the glass and it can't be removed because the glass is somehow sticky.
I've made a video with this.
I have contacted Samsung and after a week or more I received today a phone from a manager from the Samsung Company.
They are very sorry for my inconvenience and they admit that the phone has a problem and it seems that the entire stock of them has the same problem. They can't replace my phone because all the phones have the same screen gap. Samsung Romania has contacted the mother company in Corea. They are waiting an answer on this problem from the mother company on how to resolve this problem.
Also, I have a friend who received his Note 7. He has the same screen gap.
Both model phones are Note 7 Exynos versions manufactured after the replacement.
Who has the same problem?

Having the same problem on SD820 version
Left side of the phone have a much larger gap than the other side

ennis214 said:
Having the same problem on SD820 version
Left side of the phone have a much larger gap than the other side
Click to expand...
Click to collapse
Samsung has to solve this. I will wait to see what Samsung Korea will answer on this. If it isn't solved, I will sue them.
Maybe this is my last Samsung phone. Sad... I really like Note 7 but considering how much did the phone cost me and after that to have all this problem, I better give up on them

AdrianR2016 said:
Samsung has to solve this. I will wait to see what Samsung Korea will answer on this. If it isn't solved, I will sue them.
Maybe this is my last Samsung phone. Sad... I really like Note 7 but considering how much did the phone cost me and after that to have all this problem, I better give up on them
Click to expand...
Click to collapse
Samsung are having trouble solving the battery fires, nevermind a screen gap!

It's not a bug it's a feature
According to the user SayHu on reddit this gap is mentioned in the manual namely,
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
Click to expand...
Click to collapse

AdrianR2016 said:
Samsung has to solve this. I will wait to see what Samsung Korea will answer on this. If it isn't solved, I will sue them.
Maybe this is my last Samsung phone. Sad... I really like Note 7 but considering how much did the phone cost me and after that to have all this problem, I better give up on them
Click to expand...
Click to collapse
Have this gap on both devices. There's no dust though and it doesn't seem to affect its submersible properties.
Why wouldn't you return it and call it a day instead?
Sent from my unexploded N930W8

dxtly said:
According to the user SayHu on reddit this gap is mentioned in the manual namely,
Click to expand...
Click to collapse
Ok, but in this case the gap is between the metal and glass and it continues with space under the glass. The S7 edge doesn't have a gap between the metal and glass, not to mention this space under the glass. And official Samsung Company from my country it admits that this is a problem. They called me and admited. They have contacted the Korea Samsung company for an oppinion about this.

millicent said:
Have this gap on both devices. There's no dust though and it doesn't seem to affect its submersible properties.
Why wouldn't you return it and call it a day instead?
Sent from my unexploded N930W8
Click to expand...
Click to collapse
I really like this phone. I believe I can live with that dust under the glass
I can't return it because all the other phones have the same problem. Samsung company admited that. They are waiting an answer from Samsung Korea.

Related

[Q] Galaxy S3 bezel/trim question

Hi all, newbie here
Just received my shiny new S3 this morning and it's beautiful - haven't had a chance to power it up yet.
Thing is, I'm a complete OCD freak when it comes to my gadgets, and I've noticed that on each of the four corners of my handset (on the bezel) there are small lines that appear to be joinery spots, but I'm not quite sure. At first I thought it was a crack but then realised that there are small lines on each corner, which leads me to believe it is joinery and not cracks. The lines are not that visible but if you focus you can spot them.
Sorry to be so OCD but can anyone else confirm this?
Thank you
Yep, mine has the same. Never noticed before.
You b*****d!!! I have noticed it now!!!
I too have OCD........
johnboywilson said:
You b*****d!!! I have noticed it now!!!
I too have OCD........
Click to expand...
Click to collapse
Haha I am sorry! We can all suffer with our joinery spots together haha
me too, think of it as the design
Probly moulding marks
i noticed em on mine as soon as i got the phone! and i dont have OCD ! LOL.
crappy manufacturing process if you ask me! they could could have moulded it in one piece! should have been made out of metal... the bezel at least!
itoYo said:
i noticed em on mine as soon as i got the phone! and i dont have OCD ! LOL.
crappy manufacturing process if you ask me! they could could have moulded it in one piece! should have been made out of metal... the bezel at least!
Click to expand...
Click to collapse
Saw it right from the moment of unpacking, too... and I don't have OCD neither.
But that barely visible and after a few days with the handset, I'm actually glad it's plastic and not metal... It's softer, warmer, and it will actually absorb shocks better, effectively protecting the screen a tad more. And it's moulded in one piece...Only the mould was not in one piece itself
I noticed mine today which led me here. Thing is i saw a post on the net and the guy had one just below home button and cpw changed the phone for him.
Same lines are on the Galaxy Nexus. I never saw them but my friend dropped his phone and thought he cracked it in those 4 spots. Then he asked me to check mine and sure enough, they were there.
Mine too...............
I have also seen those 4 hair line cracks/joints around all corners on my white S3 this morning. Because I already requested for return and refund from eXpansys-usa.com. so before sending then I want to confirm it, Is it normal?. otherwise they will laugh on me.:silly:
I think the 4 corners are normal, but the other random spots aren't. I ordered mine from Expansys-usa.com too. I don't have the random spots, but do have the 4 corners and they aren't like the one in the picture. They are hard to see unless you look for them. Like it's how the phone is put together.
b-eock said:
I think the 4 corners are normal, but the other random spots aren't. I ordered mine from Expansys-usa.com too. I don't have the random spots, but do have the 4 corners and they aren't like the one in the picture. They are hard to see unless you look for them. Like it's how the phone is put together.
Click to expand...
Click to collapse
Thanks Buddy...
Cracks in Plastic around edge on my Galaxy S3
I noticed a crack near where I plug the charger into the phone. At first I thought it was a seam where the plastic came together so I didn't worry about it. Now I have noticed that the phone has developed several small cracks around the edge (near the volume rocker and at the top corner.). I have never dropped it and have always taken care of it.
Today I did a quick search and found that this is a problem others have reported so I gave Sprint a call to find out what could be done. They said to bring it into the closest sprint store which is 70 miles away. The only other option they gave was to call Samsung. So I did.
Samsung said they could repair the phone but they needed to take my credit card info and would charge me if it was due to damage and I wouldn't have my phone for over a week! Needless to say I am beyond frustrated. I am a loyal Samsung customer... Have 2 galaxy s2 phones ( for my kids) a Tab2 and just got the Note 10.1. I am even considering upgrading to the note II when it comes out. I am completely concerned about the quality of plastic that they are using in this phone and am reconsidering my loyalty.
Guess I have to take it back to sprint when I am close to their store to get anything done without having to give a credit card or be phone less for a week! What a pain in the arse! Should I un-root my phone before doing this to avoid the inevitable "warranty" - issue?
Are there others that have noticed these cracks and gotten any resolution from Samsung or their carriers?
Mine has a crack
sav_uk said:
Hi all, newbie here
Just received my shiny new S3 this morning and it's beautiful - haven't had a chance to power it up yet.
Thing is, I'm a complete OCD freak when it comes to my gadgets, and I've noticed that on each of the four corners of my handset (on the bezel) there are small lines that appear to be joinery spots, but I'm not quite sure. At first I thought it was a crack but then realised that there are small lines on each corner, which leads me to believe it is joinery and not cracks. The lines are not that visible but if you focus you can spot them.
Sorry to be so OCD but can anyone else confirm this?
Thank you
Click to expand...
Click to collapse
i was just wandering never dropped the phone so how could it break but i even saw it with a magnifying glass it is surely a crack
gotta complain samsung to use such a cheap quality product

Lines all over the screen and it flickers

Hello guys, I hope for you expert opinion here. Yesterday I picked up my beloved Note 4 Global version and saw lines all of the screen, and it flickers all the time. It is definitely a hardware issue because the lines can be seen on the boot and in the TWRP. Also if I apply a bit of pressure on the phone on different sides, sometimes you can see the lines changing, ones they diapered for 5 minutes completely. I have dropped it a day before, from my trousers pocket, but it was fine for a while after that...
I bought this phone from www.gearbest.com and I live in Germany. After reading all the reviews about the warranty procedure I decided that I don't want to send it back to gearbest, because in the best case scenario I will get the phone in half a year, in the worst I won't get it at all.
My question is, do you think the fault is in the motherboard or LCD screen itself? I could buy a new LCD for 25 euros and replace it myself.
NiKiToS-04 said:
Hello guys, I hope for you expert opinion here. Yesterday I picked up my beloved Note 4 Global version and saw lines all of the screen, and it flickers all the time. It is definitely a hardware issue because the lines can be seen on the boot and in the TWRP. Also if I apply a bit of pressure on the phone on different sides, sometimes you can see the lines changing, ones they diapered for 5 minutes completely. I have dropped it a day before, from my trousers pocket, but it was fine for a while after that...
I bought this phone from www.gearbest.com and I live in Germany. After reading all the reviews about the warranty procedure I decided that I don't want to send it back to gearbest, because in the best case scenario I will get the phone in half a year, in the worst I won't get it at all.
My question is, do you think the fault is in the motherboard or LCD screen itself? I could buy a new LCD for 25 euros and replace it myself.
Click to expand...
Click to collapse
from the teardown video, the screen removal is not that hard but not sure if you can get the screen for 25 euros tbh. Best of luck~
asusm930 said:
from the teardown video, the screen removal is not that hard but not sure if you can get the screen for 25 euros tbh. Best of luck~
Click to expand...
Click to collapse
I know it's not hard, I've done it to other phones as well. The question is if it's the screen, or the motherboard.
Found a screen here, as far as I know, the 4X screen is compatible with Global version.
https://www.amazon.de/HYYT-Touchscr...30886&sr=8-1&keywords=xiaomi+redmi+note+4+LCD
NiKiToS-04 said:
I know it's not hard, I've done it to other phones as well. The question is if it's the screen, or the motherboard.
Found a screen here, as far as I know, the 4X screen is compatible with Global version.
https://www.amazon.de/HYYT-Touchscr...30886&sr=8-1&keywords=xiaomi+redmi+note+4+LCD
Click to expand...
Click to collapse
yweah ur concern is more on wether its a motherboard problem or screen problem right? gotta be tough buying a phone from china @ your place
asusm930 said:
yweah ur concern is more on wether its a motherboard problem or screen problem right? gotta be tough buying a phone from china @ your place
Click to expand...
Click to collapse
That is correct, I don't want to buy a new LCD to find out that some controller somewhere on the motherboard is dead.
Actually buying the phone was very easy. Having any kind of service is much harder. And you can't buy this phone in Germany. They don't sell them here.
NiKiToS-04 said:
That is correct, I don't want to buy a new LCD to find out that some controller somewhere on the motherboard is dead.
Actually buying the phone was very easy. Having any kind of service is much harder. And you can't buy this phone in Germany. They don't sell them here.
Click to expand...
Click to collapse
Can You Tell how the issue got resolved? Did replacing the LCD Work for You? I have the Same issue....
grc_king said:
Can You Tell how the issue got resolved? Did replacing the LCD Work for You? I have the Same issue....
Click to expand...
Click to collapse
Yeah, replacing the LCD did the trick, except I got my new screen cracked and have to replace it again :cyclops:

Samsung galaxy s9 plus screen issues

Hey guys,
I just received my new Samsung Galaxy s9 Plus and I have realised that my device is faulty. But I really don’t know if I should just let it be, or ask for my device to be exchanged.
So basically on the screen there is two lines which are visible only when the device is turned fully off or when always on display is showing on the phone.
Do you think I’m being to picky?
Do you think the issue wold get worse over time?
Has anyone else had this issue before on the s9 Plus?
Do you think it’s the coating on the phone that is the issue?
Ps the screen is not cracked, does not have any dead pixels etc.
it would be helpful if you could post a couple of photos of the screen so that we can see if there's really an issue or not.
but if it really is a issue, i would bring it back immediately for a exchange especially given how much the phone cost
Ali9009000 said:
Hey guys,
I just received my new Samsung Galaxy s9 Plus and I have realised that my device is faulty. But I really don’t know if I should just let it be, or ask for my device to be exchanged.
So basically on the screen there is two lines which are visible only when the device is turned fully off or when always on display is showing on the phone.
Do you think I’m being to picky?
Do you think the issue wold get worse over time?
Has anyone else had this issue before on the s9 Plus?
Do you think it’s the coating on the phone that is the issue?
Ps the screen is not cracked, does not have any dead pixels etc.
Click to expand...
Click to collapse
Same here. I post one photo of my s9+. Check & confirm.
I've contacted samsung, I will let you know the end result.
Erm, are you sure that isn't the thin tape that runs down the edge of your screen protector!?
Sent from my SM-G965F using Tapatalk
I have the same lines. It's at the very edge of both sides of the screen. It's almost as if you can see the touch layer.
Just a quick update, I spoke to Samsung and they said it’s the first they heard of the problem, currently it’s been escalated to a higher department, I’m going to receive a call back today, I’ll update you with anymore info,
Ps can everyone contact them who are also Having this issue as it will only help with making the case stronger as a whole.
What screen protector are you using? Mine is the bodyguardz glass one.
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Chris_c81 said:
Erm, are you sure that isn't the thin tape that runs down the edge of your screen protector!?
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
After more research and a closer inspection I do believe it is the adhesive at the edge of my screen. I also found pics of other people discussing this issue with zagg cases. This is my first curved screen so I was unaware of how they curved tgsp worked.
Thanks Chris.
Ali9009000 said:
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Click to expand...
Click to collapse
I haven't been having much luck myself. Two devices with terrible lens flare and one with black splotches showing on the screen.
Ali9009000 said:
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Click to expand...
Click to collapse
You can clearly see a screen protector in the image you posted? What is going on here?
Toss3 said:
You can clearly see a screen protector in the image you posted? What is going on here?
Click to expand...
Click to collapse
What's going on here is that OP hasn't posted any image.
Sharpshooterrr said:
What's going on here is that OP hasn't posted any image.
Click to expand...
Click to collapse
And that's why one shouldn't be posting at 3 am. I'll see myself out.
Toss3 said:
And that's why one shouldn't be posting at 3 am. I'll see myself out.
Click to expand...
Click to collapse
Lol. Happens to the best of us.
Quick update, Samsung was willing to replace the device under warranty, however I decided to cancel my contract and wait for the note 9.
I dropped my phone on a hard surface and now my screen is black. Any suggestions?
rroberge said:
I dropped my phone on a hard surface and now my screen is black. Any suggestions?
Click to expand...
Click to collapse
The oled underneath the digitizer more than likely is broke. Screen replacement is gonna be what your looking for. Might shine a flashlight across the screen and look close for a crack under the digitizer

Have the initial hardware issues been resolved for the S9+?

There were a few hardware issues that existed for the S9/S9+ such as:
Touchscreen dead zones
Display issues regarding dark colors (i.e. "Black crush")
Inconsistent/poor oleophobic coating
Have these (and any other known hardware issues) all been addressed in current batches, or are some of these still a problem? If they still exist, is there an expectation that they will be addressed in the near future?
I'd like to know if it's worth waiting to purchase if it means a hardware revision that fixes known problems.
My S9+ manufactured in March came with poor oleophobic coating and it ended making three permanent smudges on my screen surface. The good thing is that Samsung covered it under warranty and they replaced the entire screen and the battery for free.
The only that I hate is the fingerprint scanner location which is too close to the cameras.
victorbayas said:
My S9+ manufactured in March came with poor oleophobic coating and it ended making three permanent smudges on my screen surface. The good thing is that Samsung covered it under warranty and they replaced the entire screen and the battery for free.
The only that I hate is the fingerprint scanner location which is too close to the cameras.
Click to expand...
Click to collapse
How can u check manufacture date?? I couldn't find
It's on the back sticker but you can also check it by downloading Samsung Phone Info from Play Store
victorbayas said:
It's on the back sticker but you can also check it by downloading Samsung Phone Info from Play Store
Click to expand...
Click to collapse
Great thanks dude
victorbayas said:
My S9+ manufactured in March came with poor oleophobic coating and it ended making three permanent smudges on my screen surface. The good thing is that Samsung covered it under warranty and they replaced the entire screen and the battery for free.
The only that I hate is the fingerprint scanner location which is too close to the cameras.
Click to expand...
Click to collapse
Thank you, that's very helpful!

General 23 ultra screen defect - right bottom corner - mine as well...

Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
Click to expand...
Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
Click to expand...
Click to collapse
First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
Click to expand...
Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
Click to expand...
Click to collapse
even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
Click to expand...
Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
Click to expand...
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED

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