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Hello,
I got my Lumia 800, and it's charging at the moment. But when I bought the phone from Amazon through FGS Trading, the box it came with has a sticker on it in German. It says:
"Neuwertig, gebrauchtes
Ihre Qualitätskontrolle 35"
Gebrauchtes means used...so does it mean I bought a new phone, but was given a used one?
hawc1506 said:
Hello,
I got my Lumia 800, and it's charging at the moment. But when I bought the phone from Amazon through FGS Trading, the box it came with has a sticker on it in German. It says:
"Neuwertig, gebrauchtes
Ihre Qualitätskontrolle 35"
Gebrauchtes means used...so does it mean I bought a new phone, but was given a used one?
Click to expand...
Click to collapse
Translated: As good as new, used their quality control 35
sHaHiN786 said:
Translated: As good as new, used their quality control 35
Click to expand...
Click to collapse
Does that mean the phone isn't actually new? Seller said it was new...
hawc1506 said:
Does that mean the phone isn't actually new? Seller said it was new...
Click to expand...
Click to collapse
It means mint condition too, kind of weird, but it states it's new yeah, but used to check some sort of quality control, maybe they opened it up to check.
sHaHiN786 said:
It means mint condition too, kind of weird, but it states it's new yeah, but used to check some sort of quality control, maybe they opened it up to check.
Click to expand...
Click to collapse
Ah that's interesting to hear...Pesky Germans : )
But why is Gebrauchtes also printed on the label?
For me this sounds like it's not new. Looks more like a refurbished one that has gone through quality control to assure it's like new.
Maybe Nokia support would be able to tell using the phones IMEI?
-obiwan- said:
For me this sounds like it's not new. Looks more like a refurbished one that has gone through quality control to assure it's like new.
Maybe Nokia support would be able to tell using the phones IMEI?
Click to expand...
Click to collapse
That's what I'm thinking. I contacted the seller and we're going to sort this out.
At this point, it doesnt even matter right now because the phone won't turn on anyway Spent eight hours yesterday doing every trick/button combination possible.
I'll take it to the Microsoft store to see if they can do something.
hawc1506 said:
That's what I'm thinking. I contacted the seller and we're going to sort this out.
At this point, it doesnt even matter right now because the phone won't turn on anyway Spent eight hours yesterday doing every trick/button combination possible.
I'll take it to the Microsoft store to see if they can do something.
Click to expand...
Click to collapse
Try a Nokia store, or you can arrange a repair if your phone has a warranty (which it should have). Check Nokia care online.
sHaHiN786 said:
Try a Nokia store, or you can arrange a repair if your phone has a warranty (which it should have). Check Nokia care online.
Click to expand...
Click to collapse
Unfortunately, the U.S. doesn't have Nokia stores. I went to the Microsoft store and they weren't able to do anything.
I've contacted both Nokia and the Amazon seller. We'll have to see how this works out. I waited all of my spring break for a phone that won't turn on!
At least I'm still very satisfied with how well it's built. It's like an Alfa Romeo. Won't work, but take one look at it and all the negatives will be forgotten.
Meanwhile, I'll live with my HD2.
hawc1506 said:
Unfortunately, the U.S. doesn't have Nokia stores. I went to the Microsoft store and they weren't able to do anything.
I've contacted both Nokia and the Amazon seller. We'll have to see how this works out. I waited all of my spring break for a phone that won't turn on!
At least I'm still very satisfied with how well it's built. It's like an Alfa Romeo. Won't work, but take one look at it and all the negatives will be forgotten.
Meanwhile, I'll live with my HD2.
Click to expand...
Click to collapse
http://www.nokia.com/us-en/support/troubleshooting/warranty?c=1
Here's the link to check regarding the warranty and repair services, they should have the phone or in your case a replacement back to you in around a week, as mine is coming to me on Monday. An American who knows the beauty of an Alfa, sweet.
If you bought it on Amazon, just return.
sHaHiN786 said:
http://www.nokia.com/us-en/support/troubleshooting/warranty?c=1
Here's the link to check regarding the warranty and repair services, they should have the phone or in your case a replacement back to you in around a week, as mine is coming to me on Monday. An American who knows the beauty of an Alfa, sweet.
Click to expand...
Click to collapse
Of course, I'm waiting for Alfa to make its return to the U.S.
I tried doing a search, and this popped up:
"Device was not designed for the US market:
We do not have the capability to repair devices that were not designed for the US market. Please check the warranty information that was included with your device and/or please contact your point of purchase. If you purchased the device in the US and you determine that your device came with a US warranty, please contact Nokia Customer Care at 1-888-665-4228 for information. Please include a copy of your proof of purchase that confirms the device was purchased in the United States and a copy of the in box US warranty documentation when you send your device in for repair."
It makes sense, since my particular unit was imported from T-mobile in Germany by the seller. Maybe I should've shelled out the extra $50 for the Amazon-certified international one.
Itaintrite said:
If you bought it on Amazon, just return.
Click to expand...
Click to collapse
I think this might be my only solution at this point.
hawc1506 said:
Of course, I'm waiting for Alfa to make its return to the U.S.
I tried doing a search, and this popped up:
"Device was not designed for the US market:
We do not have the capability to repair devices that were not designed for the US market. Please check the warranty information that was included with your device and/or please contact your point of purchase. If you purchased the device in the US and you determine that your device came with a US warranty, please contact Nokia Customer Care at 1-888-665-4228 for information. Please include a copy of your proof of purchase that confirms the device was purchased in the United States and a copy of the in box US warranty documentation when you send your device in for repair."
It makes sense, since my particular unit was imported from T-mobile in Germany by the seller. Maybe I should've shelled out the extra $50 for the Amazon-certified international one.
I think this might be my only solution at this point.
Click to expand...
Click to collapse
Ouch! I should've known that, it's not out in the US yet, it's a European device, yup, sorry, that's the way to go. Hope it goes well.
sHaHiN786 said:
Ouch! I should've known that, it's not out in the US yet, it's a European device, yup, sorry, that's the way to go. Hope it goes well.
Click to expand...
Click to collapse
Thanks
The Lumia 800 is sold in the U.S. at Microsoft Stores, but it only comes in a bundle with speakers and headphones for $800 (about £500). Amazon sells the international unlocked version for $550. As far as I know, they're the same version, except Microsoft won't sell the phone separately.
i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
hollandipiranha said:
i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
Click to expand...
Click to collapse
My guess is it's probably a lesson in false economy... Seriously though, no idea - no watermarks on mine - where did you buy it 'online'?
jtOttawa said:
My guess is it's probably a lesson in false economy... Seriously though, no idea - no watermarks on mine - where did you buy it 'online'?
Click to expand...
Click to collapse
kijiji.ca
can you tell me if that firmware is the latest.. it says it is...
Does it connect to gear manager OK? And also try and connect it to kies to see if it connects. If it does then its legit if not then u prob have bought a fake one...
My gear s doesn't have a watermark on it either.
hollandipiranha said:
kijiji.ca
can you tell me if that firmware is the latest.. it says it is... but i cant get all of the notifications to work..
Click to expand...
Click to collapse
My software version ends in NJ7, and interestingly, my IMEI SV shows '02' whereas yours shows '01' - so no, I don't think you are running the latest software version if yours is a North American Gear S. If you can't prompt an update via Gear Manager, try connecting it via your computer to Samsung Kies.
For what it's worth, especially with the advent of blacklisting, I wouldn't buy any mobile product off Kijiji unless the seller could produce an original receipt and show his account was in good standing...all of which is more trouble than it's worth...
hollandipiranha said:
kijiji.ca
can you tell me if that firmware is the latest.. it says it is... but i cant get all of the notifications to work..
Click to expand...
Click to collapse
By the way, I haven't seen a white Gear S in stores yet - maybe yours is a demo? Let us know if you get it updated and working properly.
hollandipiranha said:
i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
Click to expand...
Click to collapse
NO idea which one you have but I know the white Gear S is exclusive to BestBuy here in the states also the firmware ending in NIE was what was on my Gear S however you may still have a demo or knockoff
http://forum.xda-developers.com/gea...ing-gear-s-t2973455/post57765271#post57765271
#101 says he has your version of the watch that being R750WV
Uniquebarbee said:
NO idea which one you have but I know the white Gear S is exclusive to BestBuy here in the states also the firmware ending in NIE was what was on my Gear S however you may still have a demo or knockoff
http://forum.xda-developers.com/gea...ing-gear-s-t2973455/post57765271#post57765271
#101 says he has your version of the watch that being R750WV
Click to expand...
Click to collapse
It occurs to me that if this Gear S did come from the States, it's more than likely carrier-locked (to a U.S. carrier) - unlike the Gear S which are being sold here, all of which are being sold unlocked.
not sure, but i doubt its from the us.. update went to the watch today. everything started to work. i called rogers for a sim. i'll let you guys know when it gets here.
hollandipiranha said:
not sure, but i doubt its from the us.. update went to the watch today. everything started to work. i called rogers for a sim. i'll let you guys know when it gets here.
Click to expand...
Click to collapse
OK, glad to hear you're making progress - and yes, please let us know how you make out once you put a SIM in it - what sort of plan are you getting from Rogers?
jtOttawa said:
OK, glad to hear you're making progress - and yes, please let us know how you make out once you put a SIM in it - what sort of plan are you getting from Rogers?
Click to expand...
Click to collapse
i signed up for a 5$ a month data tier plan.. it assigns a number and the guy at rogers said it will get text.. but unsure if voice will work.
i'm under no contract so i have nothing to lose to try and all to gain.
hollandipiranha said:
i bought this online... when i opened up the box it has weird water marks on the face and a different firmware the others on here.. anyone have any idea what it is?
Click to expand...
Click to collapse
When you say water marks on the face, you mean the numbers?
I suspect they're indicative of it being an engineering sample or some other sort of pre-production unit.
thats one of the international variants R750W, there are a few out there. so far as the watermarks, definitely looks like a demo build.
cipherswitch said:
thats one of the international variants R750W, there are a few out there. so far as the watermarks, definitely looks like a demo build.
Click to expand...
Click to collapse
The Gear Ss being sold here in Canada (at least the one I got from Best Buy) are R750W. Only sold unlocked too, BTW, and currently on sale at best Buy for $350 CAD, or about $300 USD.
Uniquebarbee said:
NO idea which one you have but I know the white Gear S is exclusive to BestBuy here in the states also the firmware ending in NIE was what was on my Gear S however you may still have a demo or knockoff
http://forum.xda-developers.com/gea...ing-gear-s-t2973455/post57765271#post57765271
#101 says he has your version of the watch that being R750WV
Click to expand...
Click to collapse
Said who? The white gear S is available at ATT stores. They had run out at my store and all they had was black left...which is what I wanted anyways.
erick161 said:
Said who? The white gear S is available at ATT stores. They had run out at my store and all they had was black left...which is what I wanted anyways.
Click to expand...
Click to collapse
The person in post #101 of THAT thread. Yes BestBuy is selling the white one Exclusive to AT&T.
"Samsung's Galaxy Note 7 IMEI tool is now live to tell you if a Note 7 is explosive"
http://www.androidpolice.com/2016/0...ote7-imei-tool-now-live-tell-note7-explosive/
The one that I returned ended up being affected.
All that where sold before they announced the recall will show up affected, it doesn't mean the phone will have a problem. Of course everyone should change it regardless....
Mine came up "affected" but i haven't had any issues and i watch it like crazy
Sent from my SAMSUNG-SM-N930A using Tapatalk
It says in the article that this IMEI tool is for future purposes. An example would be buying a used Note7 off of Ebay or something. You won't know for certain if you are buying a "first gen" Note7 or a "2nd gen" one unless you use this tool.
So as of this very post, every single one of us who use this check tool will have affected phones. The tool is currently useless until the fixed phones come out and the population begins to mix with a few stragglers of the old version.
Edit: Only phones currently not affected are the Chinese phones btw.
Sent from my SAMSUNG-SM-N930A using Tapatalk
lovely.
New Note 7 does indeed come up as unaffected.
mhill1986 said:
New Note 7 does indeed come up as unaffected.
Click to expand...
Click to collapse
How do you have a new one?
naplesbill said:
How do you have a new one?
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Click to collapse
I called my local Sprint store today, and they had them in stock. Yes, wrong forum, I know, but I've been closely following all the carriers. I'm just glad to have this thing over with. I'd call your local stores tomorrow to see if they got them, though. Doesn't seem like Sprint would be alone in receiving them.
mhill1986 said:
I called my local Sprint store today, and they had them in stock. Yes, wrong forum, I know, but I've been closely following all the carriers. I'm just glad to have this thing over with. I'd call your local stores tomorrow to see if they got them, though. Doesn't seem like Sprint would be alone in receiving them.
Click to expand...
Click to collapse
Great to hear. I will do that in the morning for sure
Has anyone been able to find a replacement SIM tray for the 6T? I have the Tmo version and am looking to get the international tray so I don't have to hack mine up. Any leads would be appreciated!!
Much love , Haz3
Have you already tried asking Oneplus customer service? That's how I got mine. Some people have had luck with that and some have not so YMMV. Otherwise you can try cutting up the existing or use the closely fitting Oneplus 6 dual sim tray.
There are a couple of options on ebay, and I would say, they work as intended...
enzzo28 said:
There are a couple of options on ebay, and I would say, they work as intended...
Click to expand...
Click to collapse
There's plenty for the OnePlus 6 on eBay US,but,I'm not seeing one listing for the OnePlus 6T,as of 12/8/18 (perhaps in some other markets around the globe?).
While the OP6 Dual-SIM Tray works on the OnePlus 6T,it's not a perfect fit.
If you have a link for the OnePlus 6T Dual-SIM Tray,there's a lot of us here who would be extremely grateful if you could post it.
KOLIOSIS said:
There's plenty for the OnePlus 6 on eBay US,but,I'm not seeing one listing for the OnePlus 6T,as of 12/8/18 (perhaps in some other markets around the globe?).
While the OP6 Dual-SIM Tray works on the OnePlus 6T,it's not a perfect fit.
If you have a link for the OnePlus 6T Dual-SIM Tray,there's a lot of us here who would be extremely grateful if you could post it.
Click to expand...
Click to collapse
My bad... I thought the posts on eBay said 6013 instead of 6003, fortunately I didn't order one...
enzzo28 said:
My bad... I thought the posts on eBay said 6013 instead of 6003, fortunately I didn't order one...
Click to expand...
Click to collapse
No problem at all,was just hoping you'd found a source that was tucked away somewhere on eBay (or anywhere,for that matter). :good:
Just tried OnePlus customer support and they require an order number (which having the TMobile version I obviously don't have). Ridiculous.??
Haz3 said:
Just tried OnePlus customer support and they require an order number (which having the TMobile version I obviously don't have). Ridiculous.
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Click to collapse
Yeah,that's where most of us end up.
I let it go after about 4-5 back & forths,but,their robo follow-up persisted,so,I started nagging them again,just for the hell of it.
I could tell they were growing tired of it & I brought up the robo follow-up as my reason for continuing the dialogue.
I haven't heard from a CSR in over a week now,whether it's a live/breathing script reader,or,the robo variety & nothing.
I have the OP6 tray,it's working fine,I'll patiently wait until the OP6T Dual trays hit the market.
Looks like the replacement OP6T Dual-SIM Replacement trays are now available on eBay:
https://www.ebay.com/itm/For-OnePlu...rd-Seat-Tray-Holder-Replacement-/332967281707
https://www.ebay.com/itm/For-OnePlu...at-Tray-Holder-Displace-Replace-/283311152961
already found out how to get a replacement dual sim tray
just need to ask someone with an int. 6t for their imei to give to customer service rep and they can "verify" you have a dual sim or single sim
one you give them the imei they will send a replacement tray
anyone care to share their imei to help me outttttt would gladly appreciate it
Works!
KOLIOSIS said:
Looks like the replacement OP6T Dual-SIM Replacement trays are now available on eBay:
https://www.ebay.com/itm/For-OnePlu...rd-Seat-Tray-Holder-Replacement-/332967281707
https://www.ebay.com/itm/For-OnePlu...at-Tray-Holder-Displace-Replace-/283311152961
Click to expand...
Click to collapse
Ordered mine on New Year's Day using your first link, got delivered today and the tray works and fits perfectly. Thanks.
guywong said:
Ordered mine on New Year's Day using your first link, got delivered today and the tray works and fits perfectly. Thanks.
Click to expand...
Click to collapse
For those who ordered via oneplus, how long before you got your tray?
look like from the US
https://www.ebay.com/itm/For-OnePlus-6T-A6013-A6010-6-4-Fix-Dual-SIM-Card-Tray-Holder-Replacement-Slot-/264106600978
ruff97 said:
look like from the US
https://www.ebay.com/itm/For-OnePlus-6T-A6013-A6010-6-4-Fix-Dual-SIM-Card-Tray-Holder-Replacement-Slot-/264106600978
Click to expand...
Click to collapse
You can order one from China cheaper... $10 for a piece of plastic LOL
OnePlus said they will send me a free one but it's been almost 2 weeks and still nothing
radekmazur said:
You can order one from China cheaper... $10 for a piece of plastic LOL
OnePlus said they will send me a free one but it's been almost 2 weeks and still nothing
Click to expand...
Click to collapse
Yes but you will need to wait 2 to 4 week or pay 10 and it is in the US 2 to 4 days
Anyone who has actually received theirs point to a good source to buy the dual sim tray for the mirror black finish (glossy not matte)?
jommyjomjom said:
Anyone who has actually received theirs point to a good source to buy the dual sim tray for the mirror black finish (glossy not matte)?
Click to expand...
Click to collapse
Using dual SIM.now. It is glossy
https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/292911546063
Arrives in 3-4 days.
strictlyphat said:
Using dual SIM.now. It is glossy
https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/292911546063
Arrives in 3-4 days.
Click to expand...
Click to collapse
I didn't think to worry if it was glossy or matte. Just ordered from this seller. Thanks.
I had luck on ebay. I believe the one i received was for oneplus 6 instead of 6t and the edge where the sim button sits was just a bit longer than the slot on the device. I used a nail file to sand it down a little and it sits in my phone flawlessly now. Currently running dual sims, OOS Beta 14.
Clove.co.uk sells the 64GB and 128GB version of the SM-G965F, but they don't seem to sell the 256GB version.
Are there any *trusted* vendors who do?
Samsung UK it them direct, and Currys PCWorld sell it from what I can see.
Sent from my SM-G965F using Tapatalk
Incarniac said:
Samsung UK it them direct, and Currys PCWorld sell it from what I can see.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
As far as I can tell, even if I buy a prepaid UK SIM card, using it in the US wouldn't let me deactivate the region lock. So unless that's incorrect, or there's another good option, I have no choice but to use a dealer who will activate the phone before shipping it. I don't think either Samsung UK or PCWorld would do this.
In addition, I'd be surprised if Samsung UK would sell and ship to an international address, and the Delivery section on PCWorld's site doesn't list international as an option.
Didn't realise you were in the US and this was a requirement. I don't have any personal experience from working around the region lock in this manner, so can't offer any definite help on whether it needs to be in the region or whether a SIM from the region will do the trick.
Clove's option of pre-activating (and breaking seals in the process) is one that I don't know anyone else do, this to me sounds like a very specialised niche they have targeted and I wouldn't expect most, if any, other retailers would do this (technically, once opened, it can no longer be sold as 'new').
Incarniac said:
Didn't realise you were in the US and this was a requirement. I don't have any personal experience from working around the region lock in this manner, so can't offer any definite help on whether it needs to be in the region or whether a SIM from the region will do the trick.
Clove's option of pre-activating (and breaking seals in the process) is one that I don't know anyone else do, this to me sounds like a very specialised niche they have targeted and I wouldn't expect most, if any, other retailers would do this (technically, once opened, it can no longer be sold as 'new').
Click to expand...
Click to collapse
I wish a SIM card by itself was a guarantee - I hate getting opened box goods. And I've seen *way* too many sales/tech reps be casually careless with cell phones. I hate the possibility that I'm going to be paying $1k to get a brand new(ish) scratched phone.
That being said, I found one other dealer that does the activation - KickMobiles.com. They do have the 256GB version (only in Titanium) - but the reviews are very mixed for them. Clove has a much better reputation, but they don't stock the 256GB at all.
Haphim said:
I wish a SIM card by itself was a guarantee - I hate getting opened box goods. And I've seen *way* too many sales/tech reps be casually careless with cell phones. I hate the possibility that I'm going to be paying $1k to get a brand new(ish) scratched phone.
Click to expand...
Click to collapse
Indeed. I don't know how accurate this article from TechAdvisor is, but it implies you do need to be in the region to remove the region lock, or alternatively apparently a Samsung Support/Repair Centre can do so for you. The latter may be an avenue worth investigating if there is one near you, maybe call them and ask and see what they say.
Haphim said:
That being said, I found one other dealer that does the activation - KickMobiles.com. They do have the 256GB version (only in Titanium) - but the reviews are very mixed for them. Clove has a much better reputation, but they don't stock the 256GB at all.
Click to expand...
Click to collapse
Never heard of or used KickMobiles myself. I have used Clove in the past (it is quite a few years ago now) and would use them again if opportunity arose (right pricing, etc).
Incarniac said:
Indeed. I don't know how accurate this article from TechAdvisor is, but it implies you do need to be in the region to remove the region lock, or alternatively apparently a Samsung Support/Repair Centre can do so for you. The latter may be an avenue worth investigating if there is one near you, maybe call them and ask and see what they say.
Click to expand...
Click to collapse
I've looked into this. Apparently, local support centers won't do it - they refer you to the support centers in the phone's intended region. And I've seen numerous reports from people who say that when people call the support centers of the home region, they couldn't care less and while some of them have helped, others have told them that they have to get on a plane and fly back to make the local call that disables the region lock.
I can't risk having a $1000 brick.
There are websites that claim to sell you an unlock code for $50, although I don't know how trustworthy they are nor do I know how they're able to do this unless they're run by disgruntled Samsung techs. If xda had a keygen for the unlock codes, that would be sweet, but I haven't seen any sign of that.
Haphim said:
There are websites that claim to sell you an unlock code for $50, although I don't know how trustworthy they are nor do I know how they're able to do this unless they're run by disgruntled Samsung techs. If xda had a keygen for the unlock codes, that would be sweet, but I haven't seen any sign of that.
Click to expand...
Click to collapse
I didn't think you could unlock the region lock via codes. Don't know for sure mind, but be wary.
Sent from my SM-G965F using Tapatalk
Incarniac said:
I didn't think you could unlock the region lock via codes. Don't know for sure mind, but be wary.
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
You can - that's how the Samsung support centers do it. But I appreciate the note of caution - will do.
I found a site that has a lot of good reviews, so I've got some hope on that front, at least.
Good luck If you're so inclined, updating your thread here with how it goes would be of interest even if it's not something I personally am looking to do. Sharing the information is good