Invalid battery... again?! - LG G5 Questions & Answers

Hello XDA,
My G3 was broken and I have been using G5 for almost 2 months.
A genuine battery was bundled when I bought the phone, so I have a spare one in case one of them is used up.
The battery life of my phone is not bad that I think I only swapped the battery for about 10 times? But yesterday, after I swapped it and turned it on, “Invalid battery...” showed up after maybe 30 seconds.
I came across this issue in G3 too, but it would be okay after a couple of reboot. However, it happens everytime I boot it up.
Habe anyone came across this issue and somehow has a fix for this?
Thanks in advance!

thyau said:
Hello XDA,
My G3 was broken and I have been using G5 for almost 2 months.
A genuine battery was bundled when I bought the phone, so I have a spare one in case one of them is used up.
The battery life of my phone is not bad that I think I only swapped the battery for about 10 times? But yesterday, after I swapped it and turned it on, â??Invalid battery...â? showed up after maybe 30 seconds.
I came across this issue in G3 too, but it would be okay after a couple of reboot. However, it happens everytime I boot it up.
Habe anyone came across this issue and somehow has a fix for this?
Thanks in advance!
Click to expand...
Click to collapse
Try cleaning the contacts of the battery with a piece of cloth, making sure debris or any other particle wasn't on it. If you don't know what contacts are, they are the gold strips on top of the battery. Also clean the pins that the contacts press against. Maybe that will work?

Hello, thanks for your reply!
However, this doesn’t work for me..
I noticed a weird thing that the % indicated on my phone is 50% with the questioned battery.
I didn’t notice it several days before. But before pitting it in this time, it was fully charged with the LG batteey charger.
I am not going to play with the battery anymore. I will bring it to LG and seek for replacement. Let see what is their comment on this issue.
Sent from my LG G5 using XDA Labs

thyau said:
Hello, thanks for your reply!
However, this doesnâ??t work for me..
I noticed a weird thing that the % indicated on my phone is 50% with the questioned battery.
I didnâ??t notice it several days before. But before pitting it in this time, it was fully charged with the LG batteey charger.
I am not going to play with the battery anymore. I will bring it to LG and seek for replacement. Let see what is their comment on this issue.
Click to expand...
Click to collapse
Yeah probably best ideal. Man yalls issues with this phone scare me. Starting to think I will get warranty.
Sent from my LG G5 using XDA Labs

Related

[Q] Wireless Charging pad recalled

Anyone know if the LG WCP-700 Charging pad was recalled? I called Verizon about the charging issue I'm having, (starting them stopping randomly) I have tried every different position and nothing seems to help, When I talked to verizon the told me they no longer carry it.
I think they are ramping down/stopping production of it, but its not being recalled.
Sent from my HTC6435LVW using xda app-developers app
electrogiz said:
Anyone know if the LG WCP-700 Charging pad was recalled? I called Verizon about the charging issue I'm having, (starting them stopping randomly) I have tried every different position and nothing seems to help, When I talked to verizon the told me they no longer carry it.
Click to expand...
Click to collapse
A little off topic but you might try another charging pad to see if it is your phone. Some are losing wireless charging capabilty altogether and phones are getting replaced.
electrogiz said:
Anyone know if the LG WCP-700 Charging pad was recalled? I called Verizon about the charging issue I'm having, (starting them stopping randomly) I have tried every different position and nothing seems to help, When I talked to verizon the told me they no longer carry it.
Click to expand...
Click to collapse
I haven't heard of a recall, but I can tell you I am aware of 2 incidents where this charger severely overheated phones. When I returned mine to get the Nokia charger, they said they have gotten a lot of them returned.
Sent from my HTC6435LVW using xda premium
buy it on amazon
I just bought one recently on amazon (2 day prime shipping). It came in perfect condition and works awesome with the nexus 4. It gets a little warm but thats what happens in the induction process. The rubberized texture is perfect for the crazy slippery glass back.
I dont see any issues with it.
electrogiz said:
Anyone know if the LG WCP-700 Charging pad was recalled? I called Verizon about the charging issue I'm having, (starting them stopping randomly) I have tried every different position and nothing seems to help, When I talked to verizon the told me they no longer carry it.
Click to expand...
Click to collapse
It was a problem for me. It would take about 5 hours to charge the phone to 99% and just slightly warm, then the temp goes up and up and up till phone kicked out at 130 degrees and turned off red hot. Never would hit 100% and kick out. I took it back and Verizon rep said they are all coming back when using with DNA. I don't think its compatible with DNA, but everyone on here argues that it is. Bottom line. Doesn't work properly and will severly shorten phone and battery life.
Sent from my HTC6435LVW using xda premium
Try the nokia fatboy.
Charges the phone fast!
Sent from my DROID DNA
Got the DNA and wcp700 this past weekend
Charged completely (slight warmth)
Does take about 3-4 hours to charge (haven't really paid close attention on exact time)
It appears they are phasing it out, since folks are having a hard time locating them to purchase. I have the LG WCP-700 and it works fine with my DNA. Every night I charge it up and it is full in the morning with normal temperature...~80°. I can place it anywhere on the plate and it will detect and start to charge. No complaints here.
I'm starting to have issues with my phone. My fat boy charges for about 30 secs then drops off. I then tried my jbl power up speaker and same problem it's my dna. I might have to put in for a replacement.
Sent from my HTC6435LVW using Tapatalk 2

New Battery Now Phone will not turn on

Ordered a Gold Battery from ebay,
put it in my phone today, the samsung logo came on, but stalled and froze on that screen....
tried rebooting, now no power whatsoever, tried original battery, will not charge ,
pulled batt,simcard,sd card,
still no avail!
Is my phone fryed?
sutty86 said:
Ordered a Gold Battery from ebay,
Click to expand...
Click to collapse
FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
tell me about it,
any sort of fix would be great though
sutty86 said:
tell me about it,
any sort of fix would be great though
Click to expand...
Click to collapse
The fix is to not buy silly fake Chinese battery's from ebay.
Completely agree. That's why I have the official extended battery. Pointless paying good money for knock off, unofficial, ****e batteries. Worth the extra cash for the original branded kit that will actually work.
Sent from my GT-I9100 using xda premium
obviously no help
Hindsight is the best sight but what do you want us to say, keep the battery under your armpit for 5 minutes and all will be well?
Does the phone start up with the original battery?
Sent from my GT-I9100 using xda premium
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
sutty86 said:
obviously no help
Click to expand...
Click to collapse
Obviously its your problem, not ours!
Maybe if you gave more relevant information you would get more helpful replies. All you did was tell people you're silly enough to buy a cheap/crap battery from ebay and then wonder why you get replies you did??
sutty86 said:
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
Click to expand...
Click to collapse
Then it sounds like your hardware has failed or you bricked it at some point.
What was you doing prior to your device originally losing power?
Have you tried different charger?
What rom you on?
What kernel you on?
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
sutty86 said:
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
Click to expand...
Click to collapse
Borrow an original s2 battery and see what's up.
Long shot tho.
Sent from the little guy
no, still not working got samsung fixing it now whoop

Battery Replacement - is it possible? Where to buy?

Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
chroust said:
Hi guys,
my Nexus 9 started to randomly shutdown around 40-50% with some strange noises and screen artefacts. I know some people faced that as well. I've tried to go trough that google support bull*hit and finally when we agreed it's battery issue, they stopped answering - seriously.
So I've removed the back cover - it's pretty easy. The battery is 2 pieces, one is ok, the second is probably dead - very bloated. So I need a new battery and it will probably be ok. BUT the battery is impossible to buy
I've contacted our local HTC partner repair centre, but they told me, they no longer do repairs, they just send it to HTC, so they cannot say how much will the battery replacement cost :silly:
So finally the question - is there any way how to get a new battery for the Nexus 9? Swap is super easy and paying half a price of the tablet for battery replacement, which I can do in 3 minutes is just lame.
Anyone saw Nexus 9 battery as spare part? Anywhere? I've found a guy in Poland, but he's not replying to my emails.
Thanks!
Click to expand...
Click to collapse
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry
Click to expand...
Click to collapse
Furthermore, both Google and HTC know of this issue. I swear they instruct their tech people to play dumb.
Sadly that make sense. After I've send a few photos, when I was quick enough to take a photo of the display before shutdown, google support went silent!
These are not a good news, but I thank you for reply and sharing some light on it. I will consider buying a new tablet then.
GibsonSGJ said:
Don't waste your time putting a new battery in it. It's a hardware issue. My first N9 thr exact same issue after 4 months of use and ultimately had to be replaced. There's another forum here on XDA pertaining to the exact same issue. Under 50% screen locks up with a scrambled image and loud noise from the speakers. It's a bad motherboard and the only fix is a new motherboard or new Nexus 9. Trust me on this. You can replace the battery, but it won't help this issue. Sorry :
Click to expand...
Click to collapse
Makes sense. My N9 has had minimal use (displaced by Pixel-C). Brought it out of hibernation a while back, and it kees crashing (even when on charge!)
I've had this problem with crashing and loud noises several times. Previously I had a charging issue, under warranty the mainboard was replaced. A long while after that the problems with scrambled screen and loud noises started. I then disconnected the battery, and reconnected it, and the problem went away for a long time. But it has returned and even returning more often.
So I ordered a replacement battery via ebay (straight from China), and yesterday I finally found some time to replace it. First thing I noticed the tablet is more responsive, snappier.. It hasn't discharged enough to reproduce the problem, but I had trouble lately with updating apps when it wasn't on the powersupply, which convinced me it was a faulty battery. Now it's updating without charger no problem at all.
2,5 weeks after replacing the battery, and the problem did not come back. I'm happy with it.. pretty easy fix..
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
DeathAdder666 said:
So the same problem has been happening to me also, got the N9 up to 7.1.1 and this started to happen a lot more. Seems to be when the battery is low (under 50% or 40%, somewhere around there) and usually when I'm looking at the Chive app, mostly again with animated GIF's they have. I'm not sure it's happened with games since I mostly game on my N6 since it has more RAM so it plays a bit better where the 2GB on the N9 is too laggy.
Any way, so this happens now too. So some say bad motherboard, others say bad battery. Has anyone gone through the trouble of the motherboard replacement? Or have actually had HTC replace the motherboard on warranty? If yes, has it made the problem go away? Has anyone else bought a battery off eBay (I can't find them new OEM anywhere and I hate the idea of a Chinese knockoff so close to my hands and face - ya know, fire) and had the problem go away?
I've replace all manners of parts from various phones so I know I can do it to the N9, which is just a large ass phone. I have to give up my N9 for some Samsung tablet (sorry 7" tablets are too small). I love having a 8"-10", pure vanilla Android tablet. I wish Google would make another one that was like the N9.
Click to expand...
Click to collapse
Some people have just unplugged and replugged the battery and had great success.
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
I couldn't figure out how to unplug the cables.
You need to pull it vertically from the board. I used a guitar pick to make it a bit looser, then I pulled it of.
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
can you provide a link to the battery you purchased.
enriquejones666 said:
can you provide a link to the battery you purchased.
Click to expand...
Click to collapse
Mine came from eBay: http://www.ebay.com/itm/282260137225
Verstuurd vanaf mijn Nexus 9 met Tapatalk
Mine from Amazon
amazon.de/gp/product/B01MR3AW8Z/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
Anyone know a link to a reputable seller for a new N9 battery?
jupppo said:
I changened by battery last week. The problem is gone and I have 6h oof screentime back. Change is easy, would recommend everyone to do so.
Click to expand...
Click to collapse
Is it still working?
I am pretty sure is the battery connector. I unplugged and replugged the connector and the problem was gone for a few days. I could finally solve it applying a contact cleansing spray to the connector and then using a special kind of glue which is typically used to prevent screws for unfasten. It has worked perfectly since then, no need to replace the battery.
Zurko said:
Is it still working?
Click to expand...
Click to collapse
´
Ähm yes, why shouldn't it?
jupppo said:
´
Ähm yes, why shouldn't it?
Click to expand...
Click to collapse
Just wanted to be sure this was the root cause.
Already exchanged my battery in the meantime.
Thanks anyway!
I installed a replacement battery six months ago due to shortening run times on the original battery. I purchased it from newpower99.com for $60. They have an instructional video on their site that shows how to replace the Nexus 9's battery. It worked well for me, giving me a run time that was comparable to the run time when the Nexus 9 was new.

LG G5 doesn't charge - fresh out of the box

I just recieved my LG G5 H850 and it doesn't charge. After plugging it in to the charger that it came with battery with 0% on it shows up, then changes into a battery with loading circle, eventually it shows battery with question mark and red stripe on it and next to that - battery with LG logo. What does it mean? I just recieved the phone and how come it considers the components unoriginal when they are fresh out of the box?
Qkeez said:
I just recieved my LG G5 H850 and it doesn't charge. After plugging it in to the charger that it came with battery with 0% on it shows up, then changes into a battery with loading circle, eventually it shows battery with question mark and red stripe on it and next to that - battery with LG logo. What does it mean? I just recieved the phone and how come it considers the components unoriginal when they are fresh out of the box?
Click to expand...
Click to collapse
Where did you purchace it from a carrier or online. There have been many rumors of cheaply made clones. If its new take it back for waranty. They should exchange it..
I bought it abroad so I'd rather not send it for warranty because I'm afraid it's going to take ages to send me back a new one. Im thinking of buying a new battery, it's going to cost me like 10$ and maybe save me a lot of time, any other thoughts what might it be? Because it can be either a charger or battery, right? Since phone displays some battery error I'd take a guess at the first one
Have you tried charging it from the PC? If that works, the charger might be broken.
Qkeez said:
I bought it abroad so I'd rather not send it for warranty because I'm afraid it's going to take ages to send me back a new one. Im thinking of buying a new battery, it's going to cost me like 10$ and maybe save me a lot of time, any other thoughts what might it be? Because it can be either a charger or battery, right? Since phone displays some battery error I'd take a guess at the first one
Click to expand...
Click to collapse
Make sure you get offical version battery, just to be safe. You try taken it to your cell phone carrier'? A lot of them will let you test battery and charger.
Nick216ohio said:
Make sure you get offical version battery, just to be safe. You try taken it to your cell phone carrier'? A lot of them will let you test battery and charger.
Click to expand...
Click to collapse
Didn't think of that! I'm going to test it tomorrow and update the post with info on the issue.
Qkeez said:
Didn't think of that! I'm going to test it tomorrow and update the post with info on the issue.
Click to expand...
Click to collapse
Could be a bad usb circut in the chin also i know. I can use any battery i want in my g3 if it fits or not. It turns on with a old 1800mah lg battery but if i put the orig g3 or no batter i get the ? So now that i read what im typing it could be a battery issue. But if batt dont work next quikest cheapest would be the chin
TheMadScientist420 said:
Could be a bad usb circut in the chin also i know. I can use any battery i want in my g3 if it fits or not. It turns on with a old 1800mah lg battery but if i put the orig g3 or no batter i get the ? So now that i read what im typing it could be a battery issue. But if batt dont work next quikest cheapest would be the chin
Click to expand...
Click to collapse
Sorry but whats the "chin" you are talking about?
Qkeez said:
Sorry but whats the "chin" you are talking about?
Click to expand...
Click to collapse
The bottom slide out mudule. With the usb port in it. What the battery clicks into. But i dont think its that cause there is electricity making it to the lcd to display the question mark so thats like a last resort.
TheMadScientist420 said:
The bottom slide out mudule. With the usb port in it. What the battery clicks into. But i dont think its that cause there is electricity making it to the lcd to display the question mark so thats like a last resort.
Click to expand...
Click to collapse
Oh, thus the "chin" name, clever. Yeah I also think this might be the last thing thats faulty since phone seems picky on battery.
Alright, battery just arrived, phone turns on, charges using Quick Charge so I guess it proves the obivious - it was the battery fault. Thank You for the help

LG V10 "Invalid Battery" Issue

Hello all,
I'm currently at a loss and wanting to know the opinions of others who have had this phone.
I am currently on my fifth replacement V10 from Verizon. Each replacement I've received has had some issue (overheating, severe image retention, bootlooping, extremely poor reception, etc). However, this one seems to have completely bit the dust.
I received this replacement a couple of weeks ago and everything worked fine with it. The other day, the battery died while playing Pokemon Go and when a guy in our group tried to help me charge the phone, it just showed a screen with the battery and a blinking strike-through (seen here: http://i.imgur.com/2mRJLVA.jpg and http://i.imgur.com/xjeHpna.jpg). After several attempts of getting it to charge, I finally gave up and went home to charge it. After trying the wall charger, a PC, and two battery backups, I was met with the same result. I took it to Verizon, which they promptly told me to kick rocks and that there was nothing they could do for me. They didn't offer a replacement due to a hairline crack on the screen.
I bought my friend's old V10 off of him for now and it seems to work, however it's having some battery issues as well (The phone can't keep a stable reading on battery life and it seems to power off on its own/dies randomly). After charging the battery in his phone, I placed it in my old one and was able to get the phone to boot, but after a minute it shuts down stating "Invalid battery". I've tried three different batteries, factory reset, and clearing the cache with no resolution. The phone will not shut off if it's in the middle of a factory reset, so it seems to maybe be OS related? Photo here: http://i.imgur.com/HBQIO9P.jpg
Currently, I'm stuck with the phone until I pay it off. I'm also unable to get another replacement unless I shell out the $150 for the insurance deductible. I'm kind of at a loss as to what to do, as I've already invested too much money in trying to get a properly working phone. I don't think I should keep paying for a phone that I cannot get to work properly. Has anyone had this experience with Verizon before? What is the best option for me at this point?
Any advice would be appreciated.
Bump. Anyone?
I had this problem just today, got the phone below 15% and when I plugged it in to charge, it said that I had an invalid battery which was odd since I didn't even replace the battery and was using the original one that came with the phone. So tried different solutions same as yours but what really worked for me was cleaning the contact points of the battery and the contact pins of the phone, after that, plugged it in and haven't had the error anymore. Will update though if it occurs again. Good luck!
Buy a new one. NOT THE PHONE!
I read your story as if it is bound to happen to me.
My LG V10 has after (approximately) 9 months been giving up on me. It turns off immediately if the battery gets below 15 percent or 5 percent.
I never had this issue to be honest. I never had any issues with LG phones, to be honest. they always worked fine. I got my G2 still lying around which works just fine (regarding battery, not the random freezing).
So you see I'm quite satisfied with LG. But I did get to a point where I had to say: no more LG. not because they are bad. but because there is always A problem which I don't truly mind. yet it is still a problem and my investment of 4 to 500 dollars should give me better.
To give you a quick answer. I bought a replacement battery for my LG v10 from online retailers. try those replacement batteries. they are around 20 dollars. if the same issues persist then it is indeed the motherboard. Nothing to do about that.
I wish you all the luck!
invalid battery fix
Lg mobile check validity by 2 method 1st by allignment of pins 2nd by different values of voltage from the terminals which make the battery irregularities thus to resolve the issue simply discharge the battery by using some motor or some other appliance and also with the help of a wire, short the connectors of terminals on mobile when battery is not inside mobile so that if it has any voltage for storing record of previous error data should be removed. Now put the battery in back and charge it through mobile. Mobile ahould be turned on and from my previous experience the mobile should not do the same invalid battery again. In my case i also clear cache when mobile turned on.....best of luck....
I have just experiencing this problem on my LG V20. I open the cover back, and see that battery swells. I replace the battery then the phone's started normally.

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