LG G5 doesn't charge - fresh out of the box - LG G5 Questions & Answers

I just recieved my LG G5 H850 and it doesn't charge. After plugging it in to the charger that it came with battery with 0% on it shows up, then changes into a battery with loading circle, eventually it shows battery with question mark and red stripe on it and next to that - battery with LG logo. What does it mean? I just recieved the phone and how come it considers the components unoriginal when they are fresh out of the box?

Qkeez said:
I just recieved my LG G5 H850 and it doesn't charge. After plugging it in to the charger that it came with battery with 0% on it shows up, then changes into a battery with loading circle, eventually it shows battery with question mark and red stripe on it and next to that - battery with LG logo. What does it mean? I just recieved the phone and how come it considers the components unoriginal when they are fresh out of the box?
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Where did you purchace it from a carrier or online. There have been many rumors of cheaply made clones. If its new take it back for waranty. They should exchange it..

I bought it abroad so I'd rather not send it for warranty because I'm afraid it's going to take ages to send me back a new one. Im thinking of buying a new battery, it's going to cost me like 10$ and maybe save me a lot of time, any other thoughts what might it be? Because it can be either a charger or battery, right? Since phone displays some battery error I'd take a guess at the first one

Have you tried charging it from the PC? If that works, the charger might be broken.

Qkeez said:
I bought it abroad so I'd rather not send it for warranty because I'm afraid it's going to take ages to send me back a new one. Im thinking of buying a new battery, it's going to cost me like 10$ and maybe save me a lot of time, any other thoughts what might it be? Because it can be either a charger or battery, right? Since phone displays some battery error I'd take a guess at the first one
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Make sure you get offical version battery, just to be safe. You try taken it to your cell phone carrier'? A lot of them will let you test battery and charger.

Nick216ohio said:
Make sure you get offical version battery, just to be safe. You try taken it to your cell phone carrier'? A lot of them will let you test battery and charger.
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Didn't think of that! I'm going to test it tomorrow and update the post with info on the issue.

Qkeez said:
Didn't think of that! I'm going to test it tomorrow and update the post with info on the issue.
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Could be a bad usb circut in the chin also i know. I can use any battery i want in my g3 if it fits or not. It turns on with a old 1800mah lg battery but if i put the orig g3 or no batter i get the ? So now that i read what im typing it could be a battery issue. But if batt dont work next quikest cheapest would be the chin

TheMadScientist420 said:
Could be a bad usb circut in the chin also i know. I can use any battery i want in my g3 if it fits or not. It turns on with a old 1800mah lg battery but if i put the orig g3 or no batter i get the ? So now that i read what im typing it could be a battery issue. But if batt dont work next quikest cheapest would be the chin
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Sorry but whats the "chin" you are talking about?

Qkeez said:
Sorry but whats the "chin" you are talking about?
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The bottom slide out mudule. With the usb port in it. What the battery clicks into. But i dont think its that cause there is electricity making it to the lcd to display the question mark so thats like a last resort.

TheMadScientist420 said:
The bottom slide out mudule. With the usb port in it. What the battery clicks into. But i dont think its that cause there is electricity making it to the lcd to display the question mark so thats like a last resort.
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Oh, thus the "chin" name, clever. Yeah I also think this might be the last thing thats faulty since phone seems picky on battery.

Alright, battery just arrived, phone turns on, charges using Quick Charge so I guess it proves the obivious - it was the battery fault. Thank You for the help

Related

[Q] Atrix not powering on

My atrix won't power on (dropped in water); I have had it in dried rice, placed in a zip bag, and sun dried....before all that I immediately removed the battery and shook out whatever water i could. I've waited a full day but still no luck; if I remove the battery and plug in to PC with battery removed I get green LED but other than that I get nothing (for example if I switch to wall charger immediately the LED goes out). If at worst case I need a replacement, how difficult would it be to have this done without the AT&T purchase receipt (I'm not an AT&T customer)? I purchased the item on eBay a little over a month ago. I've read in forums to unroot before attempting return but that's not gonna happen (lol). My girlfriend hates that I even got an atrix so she's kinda happy this happened...a little off topic here, but I really love my atrix so can someone please help me out?!
43 views and no help?
weisey9 said:
43 views and no help?
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Well, no help cuz no solution is available. Your phone is screwed and if it fell into water, the water seals must be screwed up as well and guarantee is void.
Think about it
Well the green LED comes on when plugged into USB like I said...but other than that nothing...I can't find the OEM charger adapter of all the times to be lost. I guess since other threads were successful in revival I would have hoped I would get lucky. Thank you for your reply.
They will know it's been in water by the sensors. They will also know you didn't buy from them. Best bet is insurance if you have it, but I think you are out of luck.
Beamed in from WinBorg 4G via XDA Premium app
i jumped in the river about 2 weeks ago and completely forgot i had my atrix in my pocket. i would say it was about a good 5 mins underwater. Water damage sign appeared on atrix as well as battery. (red dot). i did the rice thing too..but nothing. unless you're insured..which i was..theres nothing you can do. sorry for your loss.
Does anyone have a general idea of how much it would cost to have the board replaced then?
weisey9 said:
Does anyone have a general idea of how much it would cost to have the board replaced then?
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http://www.portatronics.com/product_info.php?info=p2520_Motorola-Atrix-Motherboard.html
Is that USD? H%*LY *^&%!! But that doesn't look like the board that I've seen
funny. i looked up the same info as you are. That link is what a friend of mine sent me. so im not to sure. maybe someone here with better knowledge can help you out.
Cheaper to buy a new phone!
You're guessing/assuming it is the board/just the board.
CaelanT said:
Cheaper to buy a new phone!
You're guessing/assuming it is the board/just the board.
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Actually I sat and thought about it and there's the fingerprint and camera to also take into consideration, as well has other functionalities just didn't post. I'm in between studying Windows Server 2008 , watching TV, and just randomly doing other things. Thanks to you all for your help though. I may just try to find an atrix with just a broken screen or just forget about it all together. I've only had the phone for 3 weeks but stuff happens, consider it $500 down the drain .
Disassemble it, take a look at it, remove the corrosion manually. Use a heatgun on the components, but dont overheat it. Afterwards put together and check if battery still has power with a multimeter. Reassemble and plug into wall charger. See what happens
crnkoj said:
Disassemble it, take a look at it, remove the corrosion manually. Use a heatgun on the components, but dont overheat it. Afterwards put together and check if battery still has power with a multimeter. Reassemble and plug into wall charger. See what happens
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I say this is your best bet. Try this, or get someone with some electronics knowledge to take a look.
It beats just tossing it.
Either that or put it up on ebay and try to recoup some money. someone with a broken screen, or camera might want to buy it for parts.

New Battery Now Phone will not turn on

Ordered a Gold Battery from ebay,
put it in my phone today, the samsung logo came on, but stalled and froze on that screen....
tried rebooting, now no power whatsoever, tried original battery, will not charge ,
pulled batt,simcard,sd card,
still no avail!
Is my phone fryed?
sutty86 said:
Ordered a Gold Battery from ebay,
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FAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
tell me about it,
any sort of fix would be great though
sutty86 said:
tell me about it,
any sort of fix would be great though
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The fix is to not buy silly fake Chinese battery's from ebay.
Completely agree. That's why I have the official extended battery. Pointless paying good money for knock off, unofficial, ****e batteries. Worth the extra cash for the original branded kit that will actually work.
Sent from my GT-I9100 using xda premium
obviously no help
Hindsight is the best sight but what do you want us to say, keep the battery under your armpit for 5 minutes and all will be well?
Does the phone start up with the original battery?
Sent from my GT-I9100 using xda premium
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
sutty86 said:
obviously no help
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Obviously its your problem, not ours!
Maybe if you gave more relevant information you would get more helpful replies. All you did was tell people you're silly enough to buy a cheap/crap battery from ebay and then wonder why you get replies you did??
sutty86 said:
nope nothing! phone feels warm near cpu when charging with a battery in ( well obviously not charging)
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Then it sounds like your hardware has failed or you bricked it at some point.
What was you doing prior to your device originally losing power?
Have you tried different charger?
What rom you on?
What kernel you on?
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
sutty86 said:
on Miui, been working fine, i had a sgs2 previously but it ended up getting smashed in the gym.
bought a replacement with already a cheap battery in, nowhere near has good as a stock,
Numnuts here being a Cheap Northerner decided to get a cheap GOLD battery off ebay , which had some good reviews,
So today i received the gold battery in the post, swapped around,
the phone started up got to the Samsung Boot Screen and Stalled,
i pulled the battery out after five mins,
This is the last time the phone responded......
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Click to collapse
Borrow an original s2 battery and see what's up.
Long shot tho.
Sent from the little guy
no, still not working got samsung fixing it now whoop

[Q] My Galaxy Note is Siiiiccckkkk

Please... someone help me as I have bought this phone without a warranty and likewise have no insurance.. and I JUST bought the phone maybe a month ago!!!!/B]
My phone won't keep a charge, it charges only to a certain point while on the charger (that is any charger, inc. the one that came with the phone), but will die within about 15-20 mins after taking it off of the charger, and if I use it while on the charger it will drain the battery the same way as if it was off of the charger, and die within 10-15 mins! Likewise, it started doing this funky vibrating stuff just an hour ago and will not boot up while on the charger at all anymore! I did a little research and found different opinions.. the most relevant being a need to replace the charger port and the other to change the battery. This is crazy as my phone as well as the accompanying accessories such as the battery and the charger were bought brand spanking new and SHOULD NOT be going crazy like this!
Signed,
One p.o'd Miss
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
Response
Agoattamer said:
I take it the phone is 100% stock; not rooted or no custom ROM? And you say that it is new and you did nothing to cause this? You didn't get it wet?
Try a factory restore. If that doesn't help then I would try a new battery.
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No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
Response
i717 said:
Sounds like a failed battery to me.
A trip to your phone carrier store would be easy enough. I think they would at least try another battery for quick diagnosis.
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Thank you very much for the quick response. I figured that the battery was the issue. I had a Samsung Galaxy 3 prior to purchasing the Note and it had the exact same issue,.. well not the same exact symptoms, but the need for a new battery due to not taking a charge, and I hadn't had that particular phone more than 6 months! Perhaps it is a Samsung manufacturing issue with faulty batteries, similar to car manufacturers who have massive recalls on their vehicles due to faulty engine or other car parts. My physician told me that I needed to switch to an IPhone, lol... better quality I assume. Perhaps he is right.. ???
....
MommaHoney said:
No, I did no cause the issue nor did I get my phone wet. It simply started doing what I described in my initial post.. I noticed it when I plugged my phone in and it has been an ongoing situation for about 4-5 days now.
Thank you for the response and suggestion
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Oh.. I forgot, yes the phone is 100% stock as you assumed. Terrible that it is doing what it is doing! Guess I need to get that battery then... ho hum.. more moola out of my darn pockets!
Your carrier (AT&T, T-Mobil, etc) store would at least put in a known good battery to see if that is all it is. And if so, then a new the cost of a new battery is next.
And as far as the iPhone......been down that road, and I could never go back to the iPhone. It was good for it's purpose and reliable. But NO more reliable than any Android phone I've owned. (3 of them).
And should the battery die in the iPhone, you will need to take it or send it back to an iPhone repair center. You don't just pull the back of it off, and replace the battery. At least in my 2 - iPhone 3G versions anyway.
And then there is rooting...cant hack an iPhone. You can jail break them, but that is not the same thing, and you still have no control over the OS.
JMO on the apple stuff.. Good, but VERY limited.
Keep your Note, it's better IMO, and has a huge screen.

Invalid battery... again?!

Hello XDA,
My G3 was broken and I have been using G5 for almost 2 months.
A genuine battery was bundled when I bought the phone, so I have a spare one in case one of them is used up.
The battery life of my phone is not bad that I think I only swapped the battery for about 10 times? But yesterday, after I swapped it and turned it on, “Invalid battery...” showed up after maybe 30 seconds.
I came across this issue in G3 too, but it would be okay after a couple of reboot. However, it happens everytime I boot it up.
Habe anyone came across this issue and somehow has a fix for this?
Thanks in advance!
thyau said:
Hello XDA,
My G3 was broken and I have been using G5 for almost 2 months.
A genuine battery was bundled when I bought the phone, so I have a spare one in case one of them is used up.
The battery life of my phone is not bad that I think I only swapped the battery for about 10 times? But yesterday, after I swapped it and turned it on, â??Invalid battery...â? showed up after maybe 30 seconds.
I came across this issue in G3 too, but it would be okay after a couple of reboot. However, it happens everytime I boot it up.
Habe anyone came across this issue and somehow has a fix for this?
Thanks in advance!
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Try cleaning the contacts of the battery with a piece of cloth, making sure debris or any other particle wasn't on it. If you don't know what contacts are, they are the gold strips on top of the battery. Also clean the pins that the contacts press against. Maybe that will work?
Hello, thanks for your reply!
However, this doesn’t work for me..
I noticed a weird thing that the % indicated on my phone is 50% with the questioned battery.
I didn’t notice it several days before. But before pitting it in this time, it was fully charged with the LG batteey charger.
I am not going to play with the battery anymore. I will bring it to LG and seek for replacement. Let see what is their comment on this issue.
Sent from my LG G5 using XDA Labs
thyau said:
Hello, thanks for your reply!
However, this doesnâ??t work for me..
I noticed a weird thing that the % indicated on my phone is 50% with the questioned battery.
I didnâ??t notice it several days before. But before pitting it in this time, it was fully charged with the LG batteey charger.
I am not going to play with the battery anymore. I will bring it to LG and seek for replacement. Let see what is their comment on this issue.
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Yeah probably best ideal. Man yalls issues with this phone scare me. Starting to think I will get warranty.
Sent from my LG G5 using XDA Labs

LG G5 Charger no longer works. (Need replacement help)

Hey everyone,
I'm just gonna get straight to the point my charger has completely stopped working and I need a new bottom module. My phone model is the H850 is it really necessary to get the right one because I read up about people getting bottom module replacements and the phone says Insert a supported module and the phone will refuse to work. I'm from the UK could anyone link me a H850 Battery Module so I can buy the right one.
Many Thanks
ZuneYT said:
Hey everyone,
I'm just gonna get straight to the point my charger has completely stopped working and I need a new bottom module. My phone model is the H850 is it really necessary to get the right one because I read up about people getting bottom module replacements and the phone says Insert a supported module and the phone will refuse to work. I'm from the UK could anyone link me a H850 Battery Module so I can buy the right one.
Many Thanks
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Click to collapse
https://www.ebay.com/i/262752657291?chn=ps&dispItem=1
https://www.google.com/aclk?sa=l&ai...EwiHn-fnxajXAhXGYyYKHcIfBc8Q2CkIhQMwCQ&adurl=
I found out the hard way i got a sprint and Verizon models and they are not interchangeable
Shame on you LG.....
Google is your best friend mate
https://www.google.com/search?q=h85...xqjXAhVr9YMKHZ2lBmMQ_AUICigB&biw=1262&bih=612
TheMadScientist said:
https://www.ebay.com/i/262752657291?chn=ps&dispItem=1
https://www.google.com/aclk?sa=l&ai...EwiHn-fnxajXAhXGYyYKHcIfBc8Q2CkIhQMwCQ&adurl=
I found out the hard way i got a sprint and Verizon models and they are not interchangeable
Shame on you LG.....
Google is your best friend mate
https://www.google.com/search?q=h85...xqjXAhVr9YMKHZ2lBmMQ_AUICigB&biw=1262&bih=612
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Click to collapse
Thanks for the links I have bought one now and should be with me in a few days time. Thanks Mad Scientist :good:
ZuneYT said:
Thanks for the links I have bought one now and should be with me in a few days time. Thanks Mad Scientist :good:
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A good idea is to find the charging cradle and spare batt. I got 2 g5s. So i ended up with 3 batts and a cradle.
TheMadScientist said:
A good idea is to find the charging cradle and spare batt. I got 2 g5s. So i ended up with 3 batts and a cradle.
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God damn Scientist Hahaha you're well prepared! Yeah I got another spare battery with me obviously with the lg g5 battery's performance it is necessary to carry one with you. I'm not too sure about the LG battery cradle I just dont think its that useful to me I charge one battery when its full then i charge the other one.
ZuneYT said:
God damn Scientist Hahaha you're well prepared! Yeah I got another spare battery with me obviously with the lg g5 battery's performance it is necessary to carry one with you. I'm not too sure about the LG battery cradle I just dont think its that useful to me I charge one battery when its full then i charge the other one.
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I have several type c cords numbered the batts 1 2 and 3. So its never a out thing. I like the cradle as it protects the batt from pennies and such in the pocket. No one likes a rocket in the pocket. Lol:silly:
Im not big on the modular swap out as does wear and tear on the modules but my usb ports like new....
TheMadScientist said:
I have several type c cords numbered the batts 1 2 and 3. So its never a out thing. I like the cradle as it protects the batt from pennies and such in the pocket. No one likes a rocket in the pocket. Lol:silly:
Im not big on the modular swap out as does wear and tear on the modules but my usb ports like new....
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Hahah thats true swapping it does deteriorate the battery when swapping it on a constant use. My bottom module has come but It still not charging at all, I don't understand whats wrong with the phone I've checked for anything thats effecting the charging port especially the new one and found nothing. I had like 3% of battery left on my phone everything seems normal nothing is wrong with the phone except that its not charging at all.
ZuneYT said:
Hahah thats true swapping it does deteriorate the battery when swapping it on a constant use. My bottom module has come but It still not charging at all, I don't understand whats wrong with the phone I've checked for anything thats effecting the charging port especially the new one and found nothing. I had like 3% of battery left on my phone everything seems normal nothing is wrong with the phone except that its not charging at all.
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Gonna be a pretty dumb question. BUT have you replaced your cable?? It might of had a sudden death or is your wire damaged by any chance, any exposed cables showing? If so then replace your charger wire not saying it will repair your problem but give it a try.
HunterTubeHD said:
Gonna be a pretty dumb question. BUT have you replaced your cable?? It might of had a sudden death or is your wire damaged by any chance, any exposed cables showing? If so then replace your charger wire not saying it will repair your problem but give it a try.
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Okay I replaced the charger, wire and battery everything seems to be in working order! Thanks everyone!

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