Related
I know that there are topics made about this issue. I'm wondering though how many of you actually have it. The main culprit from my research seems to be that the OTA has some bugs that is making the Camera go on the fritz.
If this indeed is true, then would another OTA fix it? My return date is tomorrow so I have some time to think before I exchange it for a fresh new one. If it indeed is a OTA issue, then I don't want to exchange it since I have applied a nice screen protector.
i doubt its the ota. i took all of the ota so far. i have no issue with camera.
Really? That's disheartening..
I googled "evo 3d camera freeze" and many, many people held discussions in other forums about their camera freezes. A lot of them also pointed out that they didn't have the problem until after installing the OTAs.
I really don't know what to do.
There are other threads on this but the bottom line is that the camera software is buggy and yes, it freezes a lot. I can't say anything about prior OTA's but I am confident that future OTA's will fix the camera bugs because they all appear to be software to me.
Mike
Thanks. I think I'll just keep the phone.
Worst comes to worst, I'll still be covered under HTC's warranty and can schedule a free repair with them. Sure I'll be phoneless but it's better than exchanging a otherwise perfectly functional phone and risking getting a phone that's worse.
Same here I have that problem to and I have latest ota. Hopefully this gets fixed.
Sent from my PG86100 using Tapatalk
mikeyxda said:
There are other threads on this but the bottom line is that the camera software is buggy and yes, it freezes a lot. I can't say anything about prior OTA's but I am confident that future OTA's will fix the camera bugs because they all appear to be software to me.
Mike
Click to expand...
Click to collapse
The other thing that I like to point out is..
Why isn't this a bigger issue than it is? Is it mainly because, those who don't have this issue did NOT take the OTAs? I know that everyone is waiting for root so most people on here probably did not take the OTA to ensure full root functionality. I mean that's assuming the main factor for freezing is from the OTAs (which some lucky ones who did install the OTA didn't get this issue like the above.).
I don't know. I just feel like this issue isn't widespread for HTC to notice. :/
My camera is extremely buggy. I did the OTA so that I could see the Green Hornet (Which never worked for me :'( Only option is to buy it) and now my camera is all but totally worthless it locks up so bad
It doesn't seem to concern htc as they contacted me back through email that they currently aren't experiencing any camera issues... Lies.... So the only remedy they offered me was to factory reset... Done that twice.. Or to take it to a repair center. But I believe this is a software issue.
Sent from my PG86100 using Tapatalk
This is a huge issue for me and it's getting worse. Its got to the point now I have to turn the phone off and sometimes even pull the battery. At first it was simply kill the camera and try to open it. After opening it about 7 times it would work. I'm going to start looking in to this further as it has gotten out of control. I'll post back here if I find anything worth sharing.
alanmv567 said:
It doesn't seem to concern htc as they contacted me back through email that they currently aren't experiencing any camera issues... Lies.... So the only remedy they offered me was to factory reset... Done that twice.. Or to take it to a repair center. But I believe this is a software issue.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
This is what they told me as well. The support rep assured me that the phone might need repairs. I mean, they are a big company, so they probably don't want a big issue like this being on the front page to Engadget. So they're most likely downplaying all the issues and we can hope that a fix in the near future is out there...
blkout01 said:
This is a huge issue for me and it's getting worse. Its got to the point now I have to turn the phone off and sometimes even pull the battery. At first it was simply kill the camera and try to open it. After opening it about 7 times it would work. I'm going to start looking in to this further as it has gotten out of control. I'll post back here if I find anything worth sharing.
Click to expand...
Click to collapse
Whoa. This is exactly my problem. Except, mine isn't getting worse but if you have anymore info on this issue, feel free to speak your mind. I do feel your pain brother, I love photography and thought this would be my point and shoot while shopping for a DSLR.
I too am experiencing the freeze up once in a while but my main gripe is well yes it is a down step from the 8meg pixel camera on the original EVO, and I understand that but I came from the Hero with a 5meg camera also and it seems to take sharper and better quality photos than my 3vo...of course in 2D. A little disappointed to say the least.
So far tempt rooting doesn't seem to make the freezing stop. Oh well...I haven't found much use for the camera as of lately. The phone itself is flawless though..
This is my second Evo 3D and both did it. Same issues as discussed here. This is how I can seem to "force" it. If I take a picture and the preview is up and I touch the screen before the preview goes away then it stays of the preview. Have to close and restart camera bunch. Also if I am in the camera and I hit the little thumbnail in the lower left to go to the gallery, also stuck on the first preview it brings up. SOMETIMES if I close the camera and then go to the actual Gallery and then come back to the camera it will work.
I also experience these type of issues when switching from 2D to 3D. Again, this is my second (I had to return the first one fore defective screen) and they both had the exact same behavior. Both BEFORE and AFTER OTA.
It is actually very embarrasing to try to show off your new technology and it freezes everytime you try to show it off. I have had several people just laugh at it. "Yeah nice phone."
If you absolutely do not have to. Don't exchange it. My phone works flawlessly minus the camera freezing and I ended up not taking the risk of getting a phone with a myriad of issues in this forum.
As soon as HTC sends out another OTA fixing this, as I'm sure this is a software issue, I will be extremely pleased.
yeah i dont know what to do, because htc is assuring me that it could be hardware related. Although i dont think thats the case since it hasnt fully failed yet. Camera app works to a point where i start messing with the 2d/3d switch or hold the phone from portrait mode to landscape mode.
Same with mine. It works on and off (mostly off) so I am at least 90% sure it's a bug in the software for the camera.
chlehqls said:
Same with mine. It works on and off (mostly off) so I am at least 90% sure it's a bug in the software for the camera.
Click to expand...
Click to collapse
thanks for your response, i guess we'll just play the waiting game since everything else works flawlessly on this phone
I took all ota's. No camera bugs here.
Sent from my 3rd Dimension of Evolution
The issue is the SD card.
The factory one is SLOW. It takes time to write to a slow card....hence camera lag while it's writing the image file.
That was tough....next.
Okay, so, I just noticed today that my camera no longer works. It was working a few days ago, but, no... death. Did some skulking around XDA and other forums. I thought it MIGHT be caused by something going wrong when I flashed Passion v6.5... so, I reflashed Passion v4 (it used to work fine), nothing. ODIN back to stock... nothing. Are there any other tips out there besides the obvious, and fatal, hardware issue? It would be a ton of help. Thanks.
Try using a differnt camera. There is one in the market today for .10cents
Camera ZOOM FX
For a dime it might provide a solution to your needs or an enlightenment that it may in fact be a hardware issue.
Exactly how is the camera not working? F/c? Doesn't open..etc.? When you flashed did you factory reset, clear cache and data? Have you tried using a camera app?
Same thing happened to me a while back, tried replacing the camera, still didn't work. I:
/notaproblemwithicspassion.
Stuff I've tried;
- I had two Vibrants, tried replacing it. (Worked for a little, then same error.)
- Mounting and unmounting it.
- Flash back to stock, update camera.
- Different camera apps.
- CM7/MIUI/ICS/FROYO
Unfortunately there is not a lot of options. If you can find someonw with a bricked vibrant you could offer to buy the camera. If you get o replacement camera off ebay then more then likely your going to have some banding issues( lines thru your pictures). There is a website (mobiletechvideos.com) that sells replacement cameras that arent supposed to have banding issues. Ive never dealt with them, so I cant say for sure. Mine stopped workin a while back, kept saying "camera fail". I replaced it with one off ebay. It works but i have terrible banding in anything but bright light. There are some videos on you tube on how to replace the camera. Good luck!
GreggoryD502 said:
Unfortunately there is not a lot of options. If you can find someonw with a bricked vibrant you could offer to buy the camera. If you get o replacement camera off ebay then more then likely your going to have some banding issues( lines thru your pictures). There is a website (mobiletechvideos.com) that sells replacement cameras that arent supposed to have banding issues. Ive never dealt with them, so I cant say for sure. Mine stopped workin a while back, kept saying "camera fail". I replaced it with one off ebay. It works but i have terrible banding in anything but bright light. There are some videos on you tube on how to replace the camera. Good luck!
Click to expand...
Click to collapse
So you bought one off ebay and it's working. (Sort of?)
Mind linking me to where you bought it?
I'll link later when I get to my pc. I just typed samsung vibrant replacement camera into ebay. After I replaced it it worked for a day then it's got the camera fail message. Then about 2weeks went by and it started working again. I have no idea why.
GreggoryD502 said:
I'll link later when I get to my pc. I just typed samsung vibrant replacement camera into ebay. After I replaced it it worked for a day then it's got the camera fail message. Then about 2weeks went by and it started working again. I have no idea why.
Click to expand...
Click to collapse
Ah, well I just bought he i9000 FFC camera, hopefully it works.
Mine is having the exact same problem yours was having before you replaced it.
http://cgi.ebay.com/ws/eBayISAPI.dl...20774903766&view=all&tid=795744528011&guest=1
Here is the link to the one I bought.
GreggoryD502 said:
http://cgi.ebay.com/ws/eBayISAPI.dl...20774903766&view=all&tid=795744528011&guest=1
Here is the link to the one I bought.
Click to expand...
Click to collapse
This purchased item information is no longer available.
There are a number of reasons why this information isn't available. The most common reason is that item details for purchases are not kept for more than 90 days.
Hm.. heh.
For those asking, when the camera is opened, all it says is 'Warning: Camera Failed'. I've come to the conclusion that it's a software issue somewhere. After starting this thread, the camera came back to life a few hours later. After flashing a new ROM, same thing. I'm going to see if I can isolate a fix.
I have to bang my camera on a hard surface like furniture or a rock and it works. Could be both.
Sent from my SGH-T959 using XDA App
Lolz, please stopping abusing your servant.
Maybe you guys should try to use titanium backup to clear the data and uninstall the camera apk. Then, odin back to stock. Be sure to wipe both caches and factory reset before flashing another rom.
Good luck
Alex530 said:
I have to bang my camera on a hard surface like furniture or a rock and it works. Could be both.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Hello.
I have an unique problem and I really tried to find for someone with the same problem. My camera has a very strange behavior and it is just the rear camera. Its complicated to explain but please see the attached screenshot that I took. There are some pink/red stripes when the camera is on and when I take the pictures gets a little bettler.
Any ideas of what is going on?
regards
S3
4.2.2 - i am running now Omega latest version but doen not matter, all roms that i tried has the same issue.
Thanks for any help
Renato
mussacredi said:
Hello.
I have an unique problem and I really tried to find for someone with the same problem. My camera has a very strange behavior and it is just the rear camera. Its complicated to explain but please see the attached screenshot that I took. There are some pink/red stripes when the camera is on and when I take the pictures gets a little bettler.
Any ideas of what is going on?
regards
S3
4.2.2 - i am running now Omega latest version but doen not matter, all roms that i tried has the same issue.
Thanks for any help
Renato
Click to expand...
Click to collapse
Well, with all I know about cameras by being a freelancer photographer and with my little knowledge about android what I can say to try to help you is:
Did you wipe your phone between flashes? I'll guess you did since you tried multiple roms. If you didn't, You'd better try to...
If stock ROMs also show the problem I'm afraid to tell you that the only circumstances I saw this kind of problem in my life was in faulty camera sensors.
Were your sensor hit by any kind of laser or a very strong light while trying to snap a picture? Similar problems happened lately with photogs attending a concert. See link:
http://www.diyphotography.net/20000k-red-epic-sensor-burnt-lasers
If this didn't help and the problem started out of nowhere then maybe you got a faulty unit, are you still on warranty? If so, it's time to revert to stock and go to a service center!
Kindly hope I'm very wrong though... Good luck!
[READ THlS FlRST] POST QUESTIONS IN THE Q&A SECTION AND NOT HERE!!!!
lucalunardi said:
Well, with all I know about cameras by being a freelancer photographer and with my little knowledge about android what I can say to try to help you is:
Did you wipe your phone between flashes? I'll guess you did since you tried multiple roms. If you didn't, You'd better try to...
If stock ROMs also show the problem I'm afraid to tell you that the only circumstances I saw this kind of problem in my life was in faulty camera sensors.
Were your sensor hit by any kind of laser or a very strong light while trying to snap a picture? Similar problems happened lately with photogs attending a concert. See link:
http://www.diyphotography.net/20000k-red-epic-sensor-burnt-lasers
If this didn't help and the problem started out of nowhere then maybe you got a faulty unit, are you still on warranty? If so, it's time to revert to stock and go to a service center!
Kindly hope I'm very wrong though... Good luck!
Click to expand...
Click to collapse
Thanks, The funny thing is sometimes works fine and sometimes works like the pic attached. No idea at all. The phone has never felt or had anything like you said such as strong light or laser.
thanks
Search the forum... Maybe a camera fw upgrade may help. Worth a try. Good luck.
Sent from my phone using the "Send" button.
mussacredi said:
Thanks, The funny thing is sometimes works fine and sometimes works like the pic attached. No idea at all. The phone has never felt or had anything like you said such as strong light or laser.
thanks
Click to expand...
Click to collapse
My feeling is that this could well be a hardware problem, not a software problem - ie nothing to do with your ROM, as you said you've flashed a few. If it is a hardware fault then see if you can get it fixed under warranty - but as has already been said, you'd need to return to your stock rom first otherwise they wont honour the warranty.
Having said that... were all the ROMS you tried AOSP / AOKP based? While I haven't had the problem you have and it does seem very unique, I have had more issues and bugs with the camera when using ROMS built from these sources on my i9300 than anything else. At the end of the day, Samsung know best how to drive their camera hardware, and so it doesn't surprise me that the vanilla Google roms can be a bit buggy when it comes to device-specific hardware such as the camera.
You could try flashing a stock-based custom rom - one built from Samsung firmware. Omega ROM that you are currently using also do a stock-based rom built on the 4.2.2 Samsung leak, I have used it and can confirm that it was pretty darn stable and the camera worked really well. It has a few mods in it, nothing spectacular, but it is stable.
Hope this helps.
This looks like a hardware problem. But can't be 100% sure.
I had a camera and someone dropped it, after dropping it, the camera started taking photos like that with stripes of different colours.
Did you drop it or water got on it?
very weird
I tried to fix permission, wipe dalvik and wipe bats and the camera starts to work again. Have no idea how long it will take. so far it is working as has never had a problem.
thanks for all answers...
and sorry to post this on the wrong section.
Bad news not working...dont know what the hell is that...sometimes works sometimes does not
mussacredi said:
Bad news not working...dont know what the hell is that...sometimes works sometimes does not
Click to expand...
Click to collapse
Return phone to stock for warranty and find a service centre .
jje
Hey everyone. So asking for a friend that has the phone.
When trying to use the camera app, everything seems to be out of focus, as if it doesn't wanna adjust. Played around with settings, and wiped data/cache.
I've installed another camera app with manual controls of focus, iso and what not, but still the same.
I think he updated it pretty recent because he is running on 8.1.0.
Just asking to see if anyone else is having similar issues.
lilchicano said:
Hey everyone. So asking for a friend that has the phone.
When trying to use the camera app, everything seems to be out of focus, as if it doesn't wanna adjust. Played around with settings, and wiped data/cache.
I've installed another camera app with manual controls of focus, iso and what not, but still the same.
I think he updated it pretty recent because he is running on 8.1.0.
Just asking to see if anyone else is having similar issues.
Click to expand...
Click to collapse
Here is a post with the same problem:
https://www.asus.com/zentalk/thread-250023-1-1.html
I think it is a hardware issue and I think they returned the phone for a new one.
Tesla74 said:
Here is a post with the same problem:
https://www.asus.com/zentalk/thread-250023-1-1.html
I think it is a hardware issue and I think they returned the phone for a new one.
Click to expand...
Click to collapse
Yeah we tried googling around but weren't able to find anything specific for the phone, and we even found ourselves on their fourms too. Lol
Well it looks like this may be the case, I'll be sure to pass along the info over to him.
Thank you!
Camera issues
So I've had this phone since November 7th and when I got it I noticed the camera was pretty good. After I updated it I noticed that there have been some focus issues and some other problems I pretty much got it day one in the USA through shipping. When I first received it it was fine and now after updating it I've noticed some issues. I think this is a software issue. Since I've gotten it I think I've updated it four times and I retested the camera and I've gone through a few settings. It's not the same as when I first used it. So, I don't think this is a hardware issue at all I totally believe this is software problem. Let me know your thoughts.
I just started to have this issue as well. I am not sure if its hardware or software related but the problem seems to have cropped up after my lastest firmware update.
It was me who had this issue, it was related to a defective Laser Autofocus.
Einheit-101 said:
It was me who had this issue, it was related to a defective Laser Autofocus.
Click to expand...
Click to collapse
@Einheit-101 Did you get any unit replace? Or was it just being fixed?
It has been fixed, not replaced.
Hello,
My wife's been having a Honor 10 (COL-L29) for a little over half a year. Everything fine except the camera is constantly hunting for focus. Every few seconds it is refocusing by moving the lens from close-up to infinite and back to correct focus. I've tried it with the latest camera included in software v9.1.0.326 but also with a random 3rd party app. You can clearly hear the focusing camera elements moving.
The most annoying part is during video recording. And since we have a 7 month old baby, she's filming him a lot.
I've tried searching online but nobody seems to have complained about something similar until now.
My OnePlus 5 doesn't do the same thing in the same environment, so I cannot blame some colors, textures or similar.
Will also try posting on honor/Huawei forums in a moment.
Any suggestions will be much appreciated!
yeah, I got that problem too..... a bit annoying. Maybe I did not realize, but as far as I remember.....it was not happened on EMUI 8.1. The problem starts after updating to EMUI 9.
Yeah I've had this to after the last software upgrade.
I've been chatting with a support rep today.
Interestingly, she talked like she was aware of the problem (she immediately recognised what I was thinking about) and she asked me when did the problem appeared (like it was introduced by an update).
Clearing the camera's and the phone's cache didn't help. I was thinking of checking out if another phone has the same issue (if I can still find one on display).
Otherwise the rep advised me to go to a service center or contact the seller.
daniel_loft said:
Hello,
My wife's been having a Honor 10 (COL-L29) for a little over half a year. Everything fine except the camera is constantly hunting for focus. Every few seconds it is refocusing by moving the lens from close-up to infinite and back to correct focus. I've tried it with the latest camera included in software v9.1.0.326 but also with a random 3rd party app. You can clearly hear the focusing camera elements moving.
The most annoying part is during video recording. And since we have a 7 month old baby, she's filming him a lot.
I've tried searching online but nobody seems to have complained about something similar until now.
My OnePlus 5 doesn't do the same thing in the same environment, so I cannot blame some colors, textures or similar.
Will also try posting on honor/Huawei forums in a moment.
Any suggestions will be much appreciated!
Click to expand...
Click to collapse
Huawei has released a patch pack that seems to solve this problem for Honor 10 in China (COL-AL00 COL-AL10 COL-TL00 COL-TL10). I guess the oversea version is on it's way
Im in the UK and I'm already on .326
I have the same problem and running .326 version .
Glad that i am not the only one.
I found out that if after u ar starting a video and manually do a focus with one finger it stops hunting focusing after.
I first discovered the problem after upgrading to emui 9.1.
Hope this will help others!
I was to the service center some 4-5 days ago. The guy there took a look at the phone, I showed him the issue and he acknowledged it. He ordered a new camera module, a mainboard and something else (I didn't understood what he said): I'm waiting for a call from the service center for the actual parts replacement.
So after what u said then this is a hardware problem not a software problem and i should find the nearest shop and have look!
I'm afraid that it's 400 km from me the neareast shop.
I don't know what it is. I am checking for a new software version on a daily basis (until I'm called that the parts arrived).
I only reported back what the dude from the official service center told me.
daniel_loft said:
I was to the service center some 4-5 days ago. The guy there took a look at the phone, I showed him the issue and he acknowledged it. He ordered a new camera module, a mainboard and something else (I didn't understood what he said): I'm waiting for a call from the service center for the actual parts replacement.
Click to expand...
Click to collapse
please don't forget to let us know how it goes with the new hardware....
So yesterday afternoon got the parts exchanged: mainboard, cameras & back plate. Apparently the back plate cannot be glued back upon removal. The whole thing took some 3.5 hours.
Weirdly the mainboard came with some version 8.1.0.1xx EMUI. I don't know if it was preinstalled of the service tech guy flashed after assembling the phone.
The problem is gone but I cannot say for sure if it is the old software or the new hardware.
When trying to update the software (before restoring with HiSuite) I only got a small version bump (still 8.1.0.1xx). HiSuite was proposing me an update but didn't take it. I want to film something, update, film the same again all while the phone is on a tripod pointing exactly at the same scene.
So yesterday afternoon got the parts exchanged: mainboard, cameras & back plate. Apparently the back plate cannot be glued back upon removal. The whole thing took some 3.5 hours.
Weirdly the mainboard came with some version 8.1.0.1xx EMUI. I don't know if it was preinstalled of the service tech guy flashed after assembling the phone.
The problem is gone but I cannot say for sure if it is the old software or the new hardware.
When trying to update the software (before restoring with HiSuite) I only got a small version bump (still 8.1.0.1xx). HiSuite was proposing me an update but didn't take it. I want to film something, update, film the same again all while the phone is on a tripod pointing exactly at the same scene.
daniel_loft said:
So yesterday afternoon got the parts exchanged: mainboard, cameras & back plate. Apparently the back plate cannot be glued back upon removal. The whole thing took some 3.5 hours.
Weirdly the mainboard came with some version 8.1.0.1xx EMUI. I don't know if it was preinstalled of the service tech guy flashed after assembling the phone.
The problem is gone but I cannot say for sure if it is the old software or the new hardware.
When trying to update the software (before restoring with HiSuite) I only got a small version bump (still 8.1.0.1xx). HiSuite was proposing me an update but didn't take it. I want to film something, update, film the same again all while the phone is on a tripod pointing exactly at the same scene.
Click to expand...
Click to collapse
I just got a new Honor 10, a week ago. I made all the EMUI updates before testing the camera. I noticed the horrible focus in and out problem, and I was prepared to send it back to the seller. After I searched a bit, I found this thread and I realized it may not be a hardware problem, but a software problem. I'm now downgrading to EMUI 9.0 and hooping the HiSuite allows me to downgrade later to 8.1 to test if the problem disappears. BTW, the post processing of the photos in low light is also horrible, especially with people's faces. But I want to keep the phone because of the size, price and specs.
Do you have any more information about your case? Had you the opportunity to do the tests with 9.1?
I haven't update it yet. My wife keeps on postponing it.
Right now it is on 8.1.0.104 and it wants to install 8.1.0.151.
The problem seems to be almost gone, except for critical situations (carpet with high contrast pattern), but even then it is barely noticeable.
It will stay on this software for the time being...
daniel_loft said:
I haven't update it yet. My wife keeps on postponing it.
Right now it is on 8.1.0.104 and it wants to install 8.1.0.151.
The problem seems to be almost gone, except for critical situations (carpet with high contrast pattern), but even then it is barely noticeable.
It will stay on this software for the time being...
Click to expand...
Click to collapse
I have an update on my side. I downgraded to 9.0 and I still had the problem. But when I downgraded to 8.1 the problem simply disappeared! I'm using the build ending in 151, so I think you can upgrade to that version with no problem. If you upgrade to 9.0 and the problem continues, just make a backup before upgrade, and then you can downgrade to 8.1 again and restore with HiSuite (very simple and fast do downgrade).
When you have the problem, you can "fix" it downgrading to 8.1 with HiSuite, but we don't know why some people have the problem, and apparently a lot of people don't have the problem at all. If your works now with 9.0 or 9.1, it probably have something to do with some hardware change in the Honor 10 production that caused the problem.
anyone tried other camera app? I'm gonna try Open Camera
I've tried some random app. I don't remember the name, but the behaviour was the same.
I've mentioned this in the initial post.
I seems that I only have de problem with 9.1 (in the 2 version available). I 'm testing 9.0 and it seems ok.
Techanderer said:
I seems that I only have de problem with 9.1 (in the 2 version available). I 'm testing 9.0 and it seems ok.
Click to expand...
Click to collapse
So it's a software problem after all.
I am curious, did u downgrade, and the downgrade wiped your ur data?