I, like many others across the web (and some non-web silent ones) have experienced spider cracking of the camera glass for no apparent reason...didn't drop the phone...nothing else in the pocket...etc.
There seems to be a quality control issue with the camera glass that LG and Tmobile refuse to accept, and are putting the responsibility on the customer to pay for. This is incredibly, enormously, and exceedingly unfair.
Between both companies blaming us, and less than smart forum posters on the internet who don't understand what quality control is (some are bad, some are good...you probably got a good one...so chill)...I am looking to jump to another flagship sometime soon. Preferably one with a wide angle camera.
Sounds like a user error.
xphyle1971 said:
Sounds like a user error.
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Click to collapse
Sorry, but I disagree. The sheer amount of complaints I've read that are very similar, coupled with the fact this has been an issue on previous LG's leads me to believe it's a little more than user error.
Thankfully I seem to have one of the good ones, but for me LG should at least be investigating the issue further rather than fully blaming the consumers.
How do you know you have a good model without this default ?
DVC1985 said:
Sorry, but I disagree. The sheer amount of complaints I've read that are very similar, coupled with the fact this has been an issue on previous LG's leads me to believe it's a little more than user error.
Thankfully I seem to have one of the good ones, but for me LG should at least be investigating the issue further rather than fully blaming the consumers.
Click to expand...
Click to collapse
xphyle1971 said:
Sounds like a user error.
Click to expand...
Click to collapse
Spot on!
User error buying pi*ss poor engineering.
Rinzler said:
Spot on!
User error buying pi*ss poor engineering.
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Click to collapse
Every new phone launches with some random issues. I just don't think this is anything widespread. Time will tell but the number of complaints on this topic seem minimal. In comparison look at the Galaxy S8 and the pink tint, the iPhone randomly shutting off at 40% or the pixels camera flare.
Rinzler said:
I, like many others across the web (and some non-web silent ones) have experienced spider cracking of the camera glass for no apparent reason...didn't drop the phone...nothing else in the pocket...etc.
There seems to be a quality control issue with the camera glass that LG and Tmobile refuse to accept, and are putting the responsibility on the customer to pay for. This is incredibly, enormously, and exceedingly unfair.
Between both companies blaming us, and less than smart forum posters on the internet who don't understand what quality control is (some are bad, some are good...you probably got a good one...so chill)...I am looking to jump to another flagship sometime soon. Preferably one with a wide angle camera.
Click to expand...
Click to collapse
Taking into consideration, the sheer quantity of handsets (USA Complaints) compared to other markets... How many people outside of the USA, have had genuine issues (No user carelessness) with their camera glass?
By general market sale proportion, obviously there will be more American complaints about build quality issues.. BUT.. as someone in Europe and having owned several LG handsets now.. I have never had any of the "common issues" commented on over the past few generations of LG handsets.. ?
zathus said:
Every new phone launches with some random issues. I just don't think this is anything widespread. Time will tell but the number of complaints on this topic seem minimal. In comparison look at the Galaxy S8 and the pink tint, the iPhone randomly shutting off at 40% or the pixels camera flare.
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Click to collapse
Exactly. Good luck to OP switching phones. Hope he doesn't get a S8 with red tint or any other flagship phone that all have a list of problems you can read about online.
This is all surely stirring the pot to be sure but how do we benefit from doing so? We have no objective idea of how widespread these issues are, so hard to comment beyond our personal opinions of what exactly is happening with the case of a cracked lens. It's up to each to decide I guess. Even harder to convince LG to open up about it given their past rep with QC.
I think the camera lens having more area and being flush with the case is bad design as "pretty" as it is.
Device durability seems to have been sacrified for features/aesthetics as of late, but this is not just LG. What is the point of having a pretty phone if you need an awkward case to protect the edges of the screen?
There isn't much choice either when it comes to Android flagships. Not like there used to be...
It is possible that a flaw in the glass crystal structure causing these problem, but it seems unlikely as not that Hugh amount of people is having this problem.
I've dropped my G6 about 18 inches down onto a granite surface plate at work without any problems lol. I don't think it's widespread.
It is a widespread issue and needs to be stopped
Rinzler said:
I, like many others across the web (and some non-web silent ones) have experienced spider cracking of the camera glass for no apparent reason...didn't drop the phone...nothing else in the pocket...etc.
There seems to be a quality control issue with the camera glass that LG and Tmobile refuse to accept, and are putting the responsibility on the customer to pay for. This is incredibly, enormously, and exceedingly unfair.
Between both companies blaming us, and less than smart forum posters on the internet who don't understand what quality control is (some are bad, some are good...you probably got a good one...so chill)...I am looking to jump to another flagship sometime soon. Preferably one with a wide angle camera.
Click to expand...
Click to collapse
Previously i posted about starting a petition or contacting media outlets as well as LG about the issue but got nothing but nonchalant comments in return. Something needs to be done about this issue now
HKpKsON said:
It is possible that a flaw in the glass crystal structure causing these problem, but it seems unlikely as not that Hugh amount of people is having this problem.
Click to expand...
Click to collapse
A familiar theme that I've noticed with the complaints I've read is that they were taking photos a short while before they noticed the cracks. Could it be the flash or camera body overheating the glass? That heat combined with a little stress and pressure in a pocket could be the cause of most the problems.
DVC1985 said:
A familiar theme that I've noticed with the complaints I've read is that they were taking photos a short while before they noticed the cracks. Could it be the flash or camera body overheating the glass? That heat combined with a little stress and pressure in a pocket could be the cause of most the problems.
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Click to collapse
Possible but very unlikely, the heat should never transfer to the camera glass in the first place. There is an empty between the glass and the camera and the flash.
I love it here, the most entertaining of the XDA forums I use.
Threads like this and the I-never-researched-before-buying-and-now-I'm-SO-pissed-there's-no-all-important-notification-LED are great to read through.
I love my V20
Just because there is a thread reporting camera glass problems with hundreds of replies doesn't equal a wide spread problem. The v20 had cases of this too I think it's likely a random issue with the quality.
Without g4 bootloop level exposure you aren't likely to get it fixed for free. It took literally over a year for LG to acknowledge the bootloop problem and that was only the g4 that was acknowledged.
The free repair on this issue was a hit and miss but reportedly LG covers this issue under the V10 and g4 past warranty.
You have to also look at it from LGs prospective, there are a select few that can't take responsibility for dropping their phone and will attempt to get fixed for free when it's their fault.
How is LG supposed to know that the camera lens magically cracked? Until there is enough reports sent in to put it on g4 bootloop level of exposure I am afraid you're unlikely to get a free replacement or repair.
I don't think the problem is false and I wouldn't blame you for being pissed but there is an unfortunate few that ruin it for the rest of us.
On that note TMobile is usually pretty good about exchanges, especially with the jump program. I was able to jump with a V10 still rooted without a problem. They're pretty lax compared to other carriers.
Sent from my LG-H918 using XDA-Developers Legacy app
No one is saying that quality issues shouldn't be brought to LG's attention. I think what most people who have responded are saying is that the "I got a phone that has a problem and I read on the internet that 10 other people had this problem some I'm done with said phone forever" comments are silly. All phones have a batch or 2 that have problems. Contact LG and get a replacement or move to another phone and hope you get one without problems. I will say LG's handling of the bootloop issue was poor but hopefully they've learned.
Related
Just wondering something here. How many devices do you think Verizon is having to replace/refund/take back for light leakage, dust under the screen, broken volume rockers, sunk power buttons, etc etc etc? How much money is Verizon losing over replacements getting swapped, possibly running out of stock for new customers, and losing business because people get sick of trying to find one? Will it get to a point where vzw starts taking the issue up with HTC for loss of revenue? Or am I just thinking too much about it? I've personally swapped 2 devices. And do you think HTC will ever clean up their manufacturing so we don't keep having to accept devices with the least fault simply because a replacement might have worse problems?
Sent from my ADR6400L using XDA Premium App
Honestly, this isn't anything new. HTC had this same issue with the EVO. Apple has had it with the iPhone, iPad and iPad2. Those are just the ones I've had personal relations with as I had the EVO, wife had the original iPad, and my niece has the iPad2. My coworkers had some of the issues you listed with their Droids. Nothing has changed and in my opinion, the profits companies make isn't comparable to what you think is a loss. Most consumers don't notice or care about the issue. If they do, their returned device gets sold, or given away, again as a refurbished phone.
Sent from my ADR6400L using XDA App
Yeah. I guess you're right. Its just unfortunate that it has come down to this. Do the evos still have the issues even brand new ones?
Sent from my ADR6400L using XDA Premium App
The only issue I've noticed is a sunk power button. Which I don't mind since it makes it tougher to accidentally bump it while in the pocket. Plus my case helps too.
Hopefully it won't sink to the point it stops working.
The same day HTC rails on Verizon for crippling their operating system with bloatware...
Sent from my ADR6400L using Tapatalk
I'm not trying to be a jerk or anything, but most of these "issues" that people have been having are wayyyyy over blown. I mean light leakage? Really? people have nothing better to do than notice a tiny bit of light leakage? Yes, mine has it too, but I would have never noticed it if someone else on here hadn't mentioned it. Coming from a picky person, I don't say this lightly. But most of the things that people are whining about happen to just about every manufacturer of electronic devices.If you want build quality then find someone to build a 2k device. This is merely a situation of you get what you pay for. Personally, I love my phone, and I wouldn't trade it for anything else. I've had moto's, and nokias before. Their build quality is no better than HTC(actually Moto is much worse.). Last, paying attention to build quality issues on a message board is the same as working in a car dealer for brand X and saying that all brand X cars sucks because all you have are problems coming in on those cars. We are a very small subset of phone buyers and we will notice problems that MOST people won't.
1454 said:
I'm not trying to be a jerk or anything, but most of these "issues" that people have been having are wayyyyy over blown. I mean light leakage? Really? people have nothing better to do than notice a tiny bit of light leakage? Yes, mine has it too, but I would have never noticed it if someone else on here hadn't mentioned it. Coming from a picky person, I don't say this lightly. But most of the things that people are whining about happen to just about every manufacturer of electronic devices.If you want build quality then find someone to build a 2k device. This is merely a situation of you get what you pay for. Personally, I love my phone, and I wouldn't trade it for anything else. I've had moto's, and nokias before. Their build quality is no better than HTC(actually Moto is much worse.). Last, paying attention to build quality issues on a message board is the same as working in a car dealer for brand X and saying that all brand X cars sucks because all you have are problems coming in on those cars. We are a very small subset of phone buyers and we will notice problems that MOST people won't.
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Click to collapse
Agreed 100%
Sent from my ADR6400L using XDA Premium App
I have gotten a Thunderbolt with a blown out speaker and crooked kickstand and another with major light leakage. It was so bad it looked like there were 2 leds on the bottom of the soft buttons under the buttons. When trying to use your phone in the dark it is not acceptable and I don't blame people for being upset. If im going to shell out $600 or sign a contract for something it better not be flawed out of the box.
My phone is perfect. I might have a sunk power button but it was like that from the start so its all I knew!
Love this phone.
Not the best, but not bad
I understand that everyone wants their new $200+ phones to have been constructed to a dimension accuracy of a micron, but I guess its inevitable given the mass production process... I personally have really bad light leakage, but it doesn't really affect daily use so why make a big fuss over it? At least verizon is replacing them and not blaming us for "holding it wrong." Cough. Cough.
pegasixi said:
I understand that everyone wants their new $200+ phones to have been constructed to a dimension accuracy of a micron, but I guess its inevitable given the mass production process... I personally have really bad light leakage, but it doesn't really affect daily use so why make a big fuss over it? At least verizon is replacing them and not blaming us for "holding it wrong." Cough. Cough.
Click to expand...
Click to collapse
+1
(10char)
1454 said:
I'm not trying to be a jerk or anything, but most of these "issues" that people have been having are wayyyyy over blown. I mean light leakage? Really? people have nothing better to do than notice a tiny bit of light leakage? Yes, mine has it too, but I would have never noticed it if someone else on here hadn't mentioned it. Coming from a picky person, I don't say this lightly. But most of the things that people are whining about happen to just about every manufacturer of electronic devices.If you want build quality then find someone to build a 2k device. This is merely a situation of you get what you pay for. Personally, I love my phone, and I wouldn't trade it for anything else. I've had moto's, and nokias before. Their build quality is no better than HTC(actually Moto is much worse.). Last, paying attention to build quality issues on a message board is the same as working in a car dealer for brand X and saying that all brand X cars sucks because all you have are problems coming in on those cars. We are a very small subset of phone buyers and we will notice problems that MOST people won't.
Click to expand...
Click to collapse
My first thunderbolt, the light leakage, was so bad you could see a steady line of light pouring out, forming a giant U from the bottom of the left side of the LCD, going all the way around to the bottom of the right side of the LCD, where the glass meets the bezel. I'm sorry, but when I'm paying 250 plus dollars for a flagship device, I expect a little quality control. These aren't things we should just have to expect and live with.
Sent from my ADR6400L using XDA Premium App
pegasixi said:
I understand that everyone wants their new $200+ phones to have been constructed to a dimension accuracy of a micron, but I guess its inevitable given the mass production process... I personally have really bad light leakage, but it doesn't really affect daily use so why make a big fuss over it? At least verizon is replacing them and not blaming us for "holding it wrong." Cough. Cough.
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Click to collapse
Exactly. At least our phones don't suffer from the death grip.
Then return it and get another one. With any electronic device you can expect a 10% or more defective rate. I'm not saying that none of the problems exist, but they exist with all phones, not just yours. You were just one of the "unlucky" 10% or so.
I'd love to get my hands on phone like the one Daniel Ocean's team procured to give to Willy Bank in Ocean's 13! Laser etched solid gold! Except Androidified! 4.3 inch shockproof screen and armed with a magnetron!
I swapped out today. It just seems unfortunate that issues like the light leakage (it may not be a big deal to some, but others it does matter) are something that people have come to expect and seem to have to live with. Especially when it seems like its as simple as the bottom of the screen not getting sealed as well as it should. Maybe I'm just picky, but ill keep taking phones back until I'm a satisfied customer.
Sent from my ADR6400L using XDA Premium App
chrisjm00 said:
I swapped out today. It just seems unfortunate that issues like the light leakage (it may not be a big deal to some, but others it does matter) are something that people have come to expect and seem to have to live with. Especially when it seems like its as simple as the bottom of the screen not getting sealed as well as it should. Maybe I'm just picky, but ill keep taking phones back until I'm a satisfied customer.
Sent from my ADR6400L using XDA Premium App
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Click to collapse
And that's fine, the customer should be satisfied. But, there are alternative methods out there to seal the phone from that light leakage. A very small bead of black silicon should do the trick. It just seems like people expect 1000+ dollar build quality from a few hundred dollar device. If you want to take the phone back 50 times, that is your choice. However, being picky is not a build quality issue.
That is fair. But if it comes down to me having to take it upon myself to seal the screen with a small bead of silicon, that, at least in my eyes, is a fix for a build quality issue. And you are right, there is a difference between a 250 dollar device and a 1000 dollar device. However what about the folks that paid full retail for their phone? 599 I think? Are they entitled to expect more from the same device simply cause they paid more? In the end of it all, I don't feel like I should need to add a bead of silicon to seal my screen when it should have been sealed in the first place.
A friend of mine got the TB, and right away noticed multiple specs of dust under his screen. And I'm not talking about 1, maybe 2, he had a dozen or so scattered under his screen. How is that not bad QC? I know we shouldn't expect every device to be flawless and never expect issues, but some stuff just seems like it is easily fixable, stuff that the evo faced a year ago. That the Eris faced 2 years ago. And it keeps recurring in their devices.
Sent from my ADR6400L using XDA Premium App
I paid full retail fwiw.
Sent from my ADR6400L using XDA App
I'm not saying you're wrong at all, but I still feel like some of the things we have to live with, are things that we really shouldn't need to learn to live with. But how small of a bead of silicon were you thinking? I'm not taking this one back, there are only 3 small pinholes of light on the bottom.
Sent from my ADR6400L using XDA Premium App
With all the praise for the solid construction of this device I was surprised to hear mine rattle slightly when setting it down on the sofa.
Try holding your phone in your right hand and tap the top edge at the rear with your right index finger.
Does yours rattle too?
Dont have the device yet, but its not surprising to hear that. Although Samsung has done a wonderful job with utilizing space to the maximum, it is plastic after all.
Its surprising to me. A top end device like this should not rattle!
i'd bet any amount of money its the auto foxus mechanism in the cmaera lense. every phone i've owned does this when i set it down on a hard surface. my n1 which is solid does it as well.
only way to prove it is attempt to take a photo and shake the phone to simulate the rattle. while the camera turns on the auto focus mechanism, it is no longer "loose" and the rattle will briefly go away. once the photo is snapped the focus mechanism goes back to idle/loose position, so it will then rattle.
Only rattle i have is not a rattle just the noise of hitting hard plastic .Same noise on SGS1
jje
I couldn't hear anything on mine aside from the sound of my finger tapping the plastic. Could it be your back cover? It might not be fully on. I carried mine around for a few hours before realising one of the plastic clips wasn't fully in place.
RogerPodacter said:
i'd bet any amount of money its the auto focus mechanism in the camaera lense.
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Click to collapse
I think you're right. I've done what you suggested with varying success in changing the pattern of the rattle when constantly tapping the phone whilst touching different areas of the viewfinder.
Ok, maybe this is the auto focus mechanism but is it right and if it is why does it affect some and not others?
DVC1985 said:
I couldn't hear anything on mine aside from the sound of my finger tapping the plastic. Could it be your back cover? It might not be fully on. I carried mine around for a few hours before realising one of the plastic clips wasn't fully in place.
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Click to collapse
I get the same with the back cover off. If I apply gentle pressure to the camera lens it does lessen the rattle a little.
I know we don't go round tapping our phones as a rule but I'm not happy at this.
Just checked mine and no rattle here
Sent from my GT-I9100 using XDA Premium App
xspyda said:
I think you're right. I've done what you suggested with varying success in changing the pattern of the rattle when constantly tapping the phone whilst touching different areas of the viewfinder.
Ok, maybe this is the auto focus mechanism but is it right and if it is why does it affect some and not others?
Click to expand...
Click to collapse
More than likely (as with nearly all audio / visual imperfections people find) is that some people have better eyes or ears, or a much quieter environment. Try going to downtown Tokyo and even hearing your phone, let alone a rattle. Meanwhile up in the Drakensburg mountains here, I could probably hear a stone dropping at over a kilometer away.
Less likely is that your phone has a looser camera than others - there are always imperfections in manufacturing, and you might have hit the bad end of the spectrum with the lenses being too small for the holder. If this is the case, a replacement would definitely fix it.
But more than likely it's the first case.
I appreciate what you are saying Ryan but in all honestly, I think it my case it's the second scenario.
I don't go looking for faults but I do expect a premium device with a premium price tag to feel like such. This rattle totally spoils it for me and with a few other niggling little doubts I had about the phone (mainly personal preference) this was the push I needed to prompt me to return the handset.
I won't be getting a replacement. Don't get me wrong, the phone is a very nice phone and is probably the best Android out there currently but again, personal preference and a few little niggles means it's not for me.
Great for those that have no rattle, enjoy your devices as I am sure you will.
It was fun while it lasted anyway
xspyda said:
I appreciate what you are saying Ryan but in all honestly, I think it my case it's the second scenario.
I don't go looking for faults but I do expect a premium device with a premium price tag to feel like such. This rattle totally spoils it for me and with a few other niggling little doubts I had about the phone (mainly personal preference) this was the push I needed to prompt me to return the handset.
I won't be getting a replacement. Don't get me wrong, the phone is a very nice phone and is probably the best Android out there currently but again, personal preference and a few little niggles means it's not for me.
Great for those that have no rattle, enjoy your devices as I am sure you will.
It was fun while it lasted anyway
Click to expand...
Click to collapse
Sorry to hear about this 'rattle' on your unit...why not try at least another unit to see if that 'rattle' is also present there, especially if you think you might have gotten a defective unit...
You seem a bit to be quick at dismissing the device. Almost like you just waited to find a reason to get rid of it.
In any case, I hope I don't have that problem on mine.
xspyda said:
I think you're right. I've done what you suggested with varying success in changing the pattern of the rattle when constantly tapping the phone whilst touching different areas of the viewfinder.
Ok, maybe this is the auto focus mechanism but is it right and if it is why does it affect some and not others?
Click to expand...
Click to collapse
well to me its normal since i've explicitly noticed the rattle in every phone i've owned, and learned a while back that it was the auto focus mechanism. so it all depends on your personal opinion i guess, but my hunch is that if exchanged every other one would do it as well. who knows though....
jimbiye said:
You seem a bit to be quick at dismissing the device. Almost like you just waited to find a reason to get rid of it.
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Click to collapse
No not at all. There are a few things that I don't like about the SGS2 that had me considering returning it before I even noticed the rattle - this is just what cemented my decision to return it. As said previously though, the annoyances I have with it are down to personal preference and comparison to other devices I have owned.
I'm not in the 'business' or picking faults with something for the sake of it, regardless of brand, I just want quality when I pay a quality price and to me at least this rattle makes the whole thing feel cheap.
Remember those two important words, personal and preference!
RogerPodacter said:
well to me its normal since i've explicitly noticed the rattle in every phone i've owned, and learned a while back that it was the auto focus mechanism. so it all depends on your personal opinion i guess, but my hunch is that if exchanged every other one would do it as well. who knows though....
Click to expand...
Click to collapse
You may well be right but it bugs the hell out of me after forking out the money, I need the device to feel solid!
xspyda said:
No not at all. There are a few things that I don't like about the SGS2 that had me considering returning it before I even noticed the rattle - this is just what cemented my decision to return it. As said previously though, the annoyances I have with it are down to personal preference and comparison to other devices I have owned.
I'm not in the 'business' or picking faults with something for the sake of it, regardless of brand, I just want quality when I pay a quality price and to me at least this rattle makes the whole thing feel cheap.
Remember those two important words, personal and preference!
You may well be right but it bugs the hell out of me after forking out the money, I need the device to feel solid!
Click to expand...
Click to collapse
I guess I see your point.
I was hoping it was a defective unit rather than a general problem with the SGS2 since I hadn't heard about the rattling.
If I noticed something like that on mine, I probably would be bothered too.
yes i agree too. if it's a defective unit, just exchange with another one while it's still under warranty.
just keep that in mind. there are no other devices out there that can match with SGII at this point. What is your second choice, if I may ask?
6spdtls said:
just keep that in mind. there are no other devices out there that can match with SGII at this point. What is your second choice, if I may ask?
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Click to collapse
Good question! I don't have one. It would possibly have been the Nexus S but for the irreversible problems with freezing and lock ups - mainly for the feel / size of the handset rather than its features.
I think I will wait a while now ...
lol at this thread. Sell it, probably be worth more right now.
xspyda said:
Good question! I don't have one. It would possibly have been the Nexus S but for the irreversible problems with freezing and lock ups - mainly for the feel / size of the handset rather than its features.
I think I will wait a while now ...
Click to expand...
Click to collapse
metal back cover will be released anytime soon. i was thinking about ordering one when i get my SGII in US.
Its now that my country is receiving the Z2. After readingall the issue that the mobile is getting, i wanted to know if someone has try this BATCH? Is it Good?? can i Buy it?
Truth is, if you want the phone, Just buy it. I have W17 and it works good for me. Buy it if you like it. Leave it if you don't. Cheers.
zakiyy said:
Its now that my country is receiving the Z2. After readingall the issue that the mobile is getting, i wanted to know if someone has try this BATCH? Is it Good?? can i Buy it?
Click to expand...
Click to collapse
@zakiyy
All the BATCH's mostly have issue, Although these issue's not important but you can check your phone to have perfect one.
The list of detail's that you must check is:
1. Top right and bottom left GAP
2. 4Corner of phone to check GAP
3. Front and back camera for center lens
4. and at last check LCD for dead pixel and yellowish issue
I never buy first few batches that comes to my country.
I have waited for a few weeks and I bought w20 - no issues at all...
If that lt55 will be good (probably Z3) I'll do the same thing.
I really think w25 should be nothing but good...
Sent from my D6503 using Tapatalk
I have a 14W25 and everything is ok so far, including 120 FPS video capture (didn't try 4k)
The lens seems slightly off center but nothing to worry about.
arash64a said:
@zakiyy
All the BATCH's mostly have issue, Although these issue's not important but you can check your phone to have perfect one.
The list of detail's that you must check is:
1. Top right and bottom left GAP
2. 4Corner of phone to check GAP
3. Front and back camera for center lens
4. and at last check LCD for dead pixel and yellowish issue
Click to expand...
Click to collapse
How do you test for excessive heating ?
I really in all my years writing on tech forums never come across such utter nonsense as this batch crap. This paranoia was the cause of a well meaning youngster who thought he could perform some sort of cyber quality control without any of the relevant information. I thought this had all been seen as misinformation?
Every thing we purchase from the shoes on our feet will have lemons! The Z2 is a decent flag ship phone and deserves praise. The Z2 has no more bad nor good press than any other such device.
This stuff about "gaps" is also a complete nonsense. The mobile is water and dust resistant so it is very well assembled and monitored.
EVERY phone ever made that has a forum page dedicated to it will be full of these horror stories. That is why people join these forums in the first place. it will be a tiny minority that are happy with the mobile that are going to seek out a forum and write a positive review .
Go read the forum threads on any of the flag ship phones are they are all the same. When we do eventually buy a lemon it is a pain in the rear BUT those lemons are the exception to the rule for all the flag ship phones presently on the market.
Buy the Z2 or not but for goodness sake don't base your decision because you read something negative here about it.
Ryland
I have a W17 as well. All is good with it. Regardless of the week it was assembled just do a once over the phone such as checking for gaps etc..
I wouldn't put too much concern over batches, weeks, etc. Every batch is going to have the odd unit with minor flaws, such as a gap, or a dead pixel in the screen, or something of that nature. If you happen to get one, simply walk it back to your local Sony store and get it swapped for a non-defective model.
So I am THINKING about getting the V30 at Verizon come holiday time. If you go on YouTube, you see how many wonderful reviews this phone gets, and to be honest, the phone does look pretty bad ass. HOWEVER, 2 years ago, the V10 had awesome reviews on YouTube and seemed like a solid phone, so I bought it. Well after about a year, and having gone through 3 V10's (or the same one repaired 3 times) due to bootloop problems, I am a little skeptical about how the V30 is going to turn out. Also I am seeing that the new Pixel is having screen burn in issues, and it being made by LG, this makes me even more worried about the V30. I really want to get this phone, but I also want to ask all of you owners how it has been holding up for you so far. Any issues like the V10? Such as the very irritating Bluetooth issues, battery life, etc...
If you are worried about your device bootlooping, then wait for the non-carrier versions to come out and keep waiting to see if they actually end up being rootable. If they are, then it is easy enough to unlock the bootloader, request the developer unlock, and then reflash stock or a ROM to recover from any potential bootloop situation. If you decide to go with the Version carrier version, then LG's lack of quality control for their software could potentially still be an issue in the future. There has already been one update so far and no one has reported it bootlooping their device as of yet.
jaedenhudson14 said:
So I am THINKING about getting the V30 at Verizon come holiday time. If you go on YouTube, you see how many wonderful reviews this phone gets, and to be honest, the phone does look pretty bad ass. HOWEVER, 2 years ago, the V10 had awesome reviews on YouTube and seemed like a solid phone, so I bought it. Well after about a year, and having gone through 3 V10's (or the same one repaired 3 times) due to bootloop problems, I am a little skeptical about how the V30 is going to turn out. Also I am seeing that the new Pixel is having screen burn in issues, and it being made by LG, this makes me even more worried about the V30. I really want to get this phone, but I also want to ask all of you owners how it has been holding up for you so far. Any issues like the V10? Such as the very irritating Bluetooth issues, battery life, etc...
Click to expand...
Click to collapse
You can put a check in the "no problems" box for me.[emoji6]
Sent from my LG-H932 using Tapatalk
jaedenhudson14 said:
So I am THINKING about getting the V30 at Verizon come holiday time. If you go on YouTube, you see how many wonderful reviews this phone gets, and to be honest, the phone does look pretty bad ass. HOWEVER, 2 years ago, the V10 had awesome reviews on YouTube and seemed like a solid phone, so I bought it. Well after about a year, and having gone through 3 V10's (or the same one repaired 3 times) due to bootloop problems, I am a little skeptical about how the V30 is going to turn out. Also I am seeing that the new Pixel is having screen burn in issues, and it being made by LG, this makes me even more worried about the V30. I really want to get this phone, but I also want to ask all of you owners how it has been holding up for you so far. Any issues like the V10? Such as the very irritating Bluetooth issues, battery life, etc...
Click to expand...
Click to collapse
I have yet to here bootloop problem of lg g6, lg v20, or lg v30. I know most people are scare of LG but bootloop was a thing of a pass with the lg g4, lg g5, lg v10
jcsww said:
If you are worried about your device bootlooping, then wait for the non-carrier versions to come out and keep waiting to see if they actually end up being rootable. If they are, then it is easy enough to unlock the bootloader, request the developer unlock, and then reflash stock or a ROM to recover from any potential bootloop situation. If you decide to go with the Version carrier version, then LG's lack of quality control for their software could potentially still be an issue in the future. There has already been one update so far and no one has reported it bootlooping their device as of yet.
Click to expand...
Click to collapse
From what I understand, it's not the software that is the problem. The cpu comes un-soldered from the motherboard making the phone pretty much useless. Was a widely known issue with a few lg phones.
I returned one because of screen issues.
We all know about the off-angle blue tint, but mine had it bad. I didn't really notice it until watching a Late Show clip in a dark room -- dark set, Colbert's white shirt, skin tone was all so obviously off, and it shifted blue just a degree or two off axis.
Compared it to the demo models in two Verizon retail stores and despite the bright lighting, the difference in whites was apparent.
Store did an exchange no problem even though I purchased online. New one seems fine.
Since receiving my replacement phone from a first batch phone issue, I have had ZERO issues
Sent from my LG-H932 using Tapatalk
jaedenhudson14 said:
From what I understand, it's not the software that is the problem. The cpu comes un-soldered from the motherboard making the phone pretty much useless. Was a widely known issue with a few lg phones.
Click to expand...
Click to collapse
Hmmm. I don't see how that would cause a bootloop if that was the case. A hardware problem with the solder would more than likely cause the phone not to power up at all. Bootloops are usually more software related than hardware unless you are talking about core issues, like with the Nexus 6P. Thankfully I never experienced that on both the units I purchased.
jcsww said:
Hmmm. I don't see how that would cause a bootloop if that was the case. A hardware problem with the solder would more than likely cause the phone not to power up at all. Bootloops are usually more software related than hardware unless you are talking about core issues, like with the Nexus 6P. Thankfully I never experienced that on both the units I purchased.
Click to expand...
Click to collapse
Without going too into it, I am part of a class action lawsuit regarding these bootloops. According to all the evidence, the cpu comes un-soldered just enough where the lg logo will appear and the phone freezes. The only way to shut it off after that is to either pull the battery or let the phone die if the battery is not removable.
jaedenhudson14 said:
Without going too into it, I am part of a class action lawsuit regarding these bootloops. According to all the evidence, the cpu comes un-soldered just enough where the lg logo will appear and the phone freezes. The only way to shut it off after that is to either pull the battery or let the phone die if the battery is not removable.
Click to expand...
Click to collapse
Interesting! You should be able to power off the phone by holding the power button until it shuts off, which is about 7 or so seconds. The V30 does come with a 2 year warranty once you register, as long as you are in the US. The rest of the world gets the shaft though and only gets a year.
jcsww said:
Interesting! You should be able to power off the phone by holding the power button until it shuts off, which is about 7 or so seconds. The V30 does come with a 2 year warranty once you register, as long as you are in the US. The rest of the world gets the shaft though and only gets a year.
Click to expand...
Click to collapse
Yeah. even the power button wouldn't work. I believe the phones affected were the nexus 5x, LG G4, G5, V10, and I think a couple others. The new 2 year warranty is probably because of this as 90 percent of these failures occurred after the 1 year warranty period. For all the devices affected they extended the warranty to 2 years for bootloop related issues.
jaedenhudson14 said:
From what I understand, it's not the software that is the problem. The cpu (from some other phone) comes un-soldered from the motherboard (of that OTHER PHONE) making the phone (from years ago) pretty much useless. Was a widely known issue with a few lg phones (not made in 2017).
Click to expand...
Click to collapse
jaedenhudson14 said:
Without going too into it, I am part of a class action lawsuit regarding these bootloops (from phones made in past years). According to all the evidence, the cpu (from some other phone) comes un-soldered just enough where the lg logo will appear and the phone freezes. The only way to shut it off after that is to either pull the battery or let the phone (from years ago) die if the battery is not removable.
Click to expand...
Click to collapse
Thankfully, that has nothing to do with the LG V30. We are talking about any issues with 2017 LG V30, not phones from past years. You're going to confuse people who think you are talking about problems with the LG V30. I understand you are upset about LG's failures in the past, but the question is about possible CURRENT problems with LG V30.
ChazzMatt said:
But we are talking about issues with 2017 LG V30 not phones from past years.
---------- Post added at 05:57 PM ---------- Previous post was at 05:57 PM ----------
That has nothing to do with the LG V30.
Click to expand...
Click to collapse
I know. I was explaining to jcsww about the issues of the previous phones and was kinda wondering if the V30 is going to end up the same way those phones did in terms of seeming like pretty bad ass phones for the first year and then developing serious problems after a year.
jaedenhudson14 said:
I know. I was explaining to jcsww about the issues of the previous phones and was kinda wondering if the V30 is going to end up the same way those phones did in terms of seeming like pretty bad ass phones for the first year and then developing serious problems after a year.
Click to expand...
Click to collapse
I understand. It's just skimming through the thread, there was all these details about CPU coming loose, blah, blah. Sounds scary! But it's not the LG V30.
Mine has zero issues. Very good phone - and that says a lot since I swore years ago Id never own LG again.
I have seen that Verizon loads so much bloatware on the phone ... I was amazed. I have Tmo ... a few things on there than cannot be removed or disabled, but nothing crazy.
Hi,
I am seriously thinking of buying LG V30 when it becomes widely available in Europe,
however this review (https://www.theverge.com/2017/10/16/16457544/lg-v30-review-design)
has put me off. Can anybody comment on the screen issues this guy mentions?
deciBel71 said:
Hi,
I am seriously thinking of buying LG V30 when it becomes widely available in Europe,
however this review (https://www.theverge.com/2017/10/16/16457544/lg-v30-review-design)
has put me off. Can anybody comment on the screen issues this guy mentions?
Click to expand...
Click to collapse
I've been following closely those complaints about the display. From what I read on Reddit or on XDA, it seems that only the first batches of V30s had those display issues, but LG corrected their production in october. The Verge must have tested one of those first units (their review was published on october 16). It should be solved right now, complaints have dramatically decreased lately...
deciBel71 said:
Hi,
I am seriously thinking of buying LG V30 when it becomes widely available in Europe,
however this review (https://www.theverge.com/2017/10/16/16457544/lg-v30-review-design)
has put me off. Can anybody comment on the screen issues this guy mentions?
Click to expand...
Click to collapse
pomponazzo said:
I've been following closely those complaints about the display. From what I read on Reddit or on XDA, it seems that only the first batches of V30s had those display issues, but LG corrected their production in october. The Verge must have tested one of those first units (their review was published on october 16). It should be solved right now, complaints have dramatically decreased lately...
Click to expand...
Click to collapse
And I can show you a review (sample below) from October 12, where the both pre-production and early production displays (on two different phones) were tested thoroughly and nothing was wrong. The point I'm making is even in the pre-production and early production phase seems the the problems were not widespread. It was luck of the draw, not every phone. Dozens of professional reviewers praised the display, but a couple of reviewers got bad ones. Same with early purchasers. But Android Headlines got great displays in both pre-production and final retail (but still early production). So, the display issues had to be some minor percentage.
That's not to say LG hasn't improved the process so there's less lemons getting through the line, or perhaps with another month under their belt improved the quality even more, but you wouldn't have gotten such glowing reviews if every phone LG released in early October was a disaster.
Note the date, and note they tested two separate phones.
_____________
https://www.androidheadlines.com/2017/10/lg-v30-review-ultimate-creativity-tool.html
LG V30 Review – The Ultimate Creativity Tool
October 12, 2017
There is some color shifting when looking at the display from an angle, pushing the normally warm hue of the display to a much cooler, bluer one.
This color shifting is a bit odd for an OLED, as any color shifting is usually caused by the oleophobic coating on the glass rather than shifting of the panel itself, although without taking the glass off it would be difficult to determine the reasoning for the shifting. It doesn’t look all that odd though simply because so many displays already exhibit a cooler tone to them, and while you’ll certainly notice the difference when looking at the display straight on, it might not be so noticeable to folks looking at the phone with you. Outdoor visibility is not affected by this color change at all, and in fact you’ll find it’s incredibly easy to see the V30’s display outdoors, no matter how sunny it is.
Click to expand...
Click to collapse
Panel uniformity is perfect thanks to the fact that OLED’s pixel illumination methodology is done via individual pixels and not via a backlight that can easily exhibit light bleeding or uneven surface lighting.
Despite some reports we’ve seen during the preview period with the device, both our preview device, as well as the final retail unit, never showed signs of panel color uniformity issues, and looks fine at any brightness. When we test panel uniformity we use three different solid color backgrounds:
100% white,
100% black and
50% gray.
Each of these are then tested at the panel’s lowest and highest brightness, as well as a 50% brightness test. You’ll also find no issues with pixel refresh rates or pixel persistence rates of any kind, and this panel is an excellent performer for VR for many reasons, as we’ll cover below.
Click to expand...
Click to collapse
________________
https://hothardware.com/reviews/lg-v30-review?page=6
LG V30 Review: Setting The Record Straight For A Great Smartphone
October 27, 2017
In the final analysis, again, we're here to set the record straight on the LG V30. Though garnering its fair share of passionate praise, some have taken specific issue with this phone's LG-built pOLED display. To that we would quite simply offer that we're unsure what a select few others are looking at. Perhaps they're observing image inconsistency in corner-case lighting conditions, or maybe even in certain apps, where Android's gradient overlays can cause a "perceived" banding effect. We're not sure what others may have seen, but what we're looking at is a pretty fantastic flagship Android phone here, with an equally fantastic display.
To wit, I have used Samsung Galaxy devices as my personal phones for the past few generations, from the Galaxy S5 on up to the Galaxy S8+. Side-by-side versus Samsung's AMOLED displays, the LG V30 might not offer quite the same viewing angles as the GS8+, but the V30 is very competitive. In fact, I prefer the V30's slightly cooler screen calibration.
Click to expand...
Click to collapse
No problems with my V30 so far. Manuf in October, only had it a few weeks. Slightly disappointed in the auto camera shooting (the Google camera app works for me, have not tried it much), but the most striking thing so far is the absolutely stellar battery life I am getting. I don't keep screen on time numbers and such, but I go to bed at night with well above 50%, and if I top up at all throughout the day, I'll go to bed with 65-70%. Thats using waze for about an hour, web surfing, reddit, Facebook, messaging, location turned on, etc. No messing around.
pomponazzo said:
I've been following closely those complaints about the display. From what I read on Reddit or on XDA, it seems that only the first batches of V30s had those display issues, but LG corrected their production in october. The Verge must have tested one of those first units (their review was published on october 16). It should be solved right now, complaints have dramatically decreased lately...
Click to expand...
Click to collapse
Yeah I read that big thread on reddit too. After reading it, it made me really second guess getting the V30, but after reading your post it makes me feel a bit better knowing LG acknowledged the issue and corrected it. So to be on the safe side should I try to make sure I have an october made unit (if I even have a say in it)?
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
Click to expand...
Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
Click to expand...
Click to collapse
First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
Click to expand...
Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
Click to expand...
Click to collapse
even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
Click to expand...
Click to collapse
return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
Click to expand...
Click to collapse
It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED