Phone randomly drops calls. - Sprint Samsung Galaxy S8+ Questions & Answers

I'm in an area with great coverage and strong signal. Since I switched to S8+, I have experienced numerous dropped calls. One day it is good and another day it just happens like crazy. Anybody with me?

does it happen with only incoming calls, cutting you off before you can say hello? or is it both incoming and outgoing calls that are affected?

Related

Q. Is anyone having problems with calls?

Everytime I make a call there is a crackling noise.
Is that a bug on the phone or problems with Sprint? I think it's the former because I have full bars on 3G and an Airave sitting 5 feet from me.
When I call someone there is a cracking noise, but when I get a call back there is no problem of any kind.
Plz help. Should I return the phone for a new one? I'm still within my buyers remorse period soo......
We are here in the Orlando area. I see your in Miami
Edit: When me and coworkers make calls goes into roam. Some of us can text and that's it basically.

[Q] Calls getting cut off

Hey guys,
Just wanted to check with you if you had experience outgoing calls getting cut off.
My E3D is just 2weeks old and i make alot of voice calls. Sometimes my call will last for 15mins (sometimes less the 30 seconds) straight then i thought the call is cut off because i cant hear the other line but when you check the phone its still connected.
I've tried calling my telco but they said everything is fine (signal wise). Now I'm not sure if its the phone's problem or what.
Thanks

Dropped calls and digital static?

Has anyone else had frequently dropped calls even when you have 3 or more bars of service? Also, my wife says that she often hears an echo or a "digital " static while talking to me. I have made many calls from all the same places with my old iPhone with no trouble.
I am loving this phone in every other way, but this is still a phone after all
I would hate to have to go back to an iPhone!
I am having the same issues. The static only seems to happen while using a bluetooth headset. I've only had dropped calls happen in my local area. Since this is where I use the phone the most, it's an obvious problem. I tested this with my Captivate and no dropped call. I am returning my SGS2 for a new one. The store was thinking it might have an antenna problem. I did notice that side by side against my Cap the SGS2 was getting much better reception. Standing still the Cap had a signal of -95, the SGS2 had -77. This is a very big difference. So I really don't think it's an antenna problem but I'm willing to try it rather than give up on it. If this doesn't work I'll return it and wait until new modems start hitting the forum.
Possible fix for dropped calls
Update to yesterdays post. I did return my SGS2 and received a new phone and sim card. There was one area in particular where my ability to make a phone call was near impossible. My Capitivate had no trouble here so I was annoyed. The new phone had some improvement but still not great. Later in the day on the way to bringing my son to Best Buy the phone was back to terrible. If I had had my box and receipt with me, I would've returned it right there. I told the cellular manager about my call issue. She told me to turn off 4G if possible. I don't have a toggle for 4G/3G so I just turned off the data. That solved my problem! I called someone to stay on the phone while driving through the effected area. There was a small span of about 30 seconds where he said my call was getting garbled but the call didn't drop. Before turning off the data it would have dropped numerous times by then.
If you're having call trouble, it's worth a shot.

[Q] Calls keep ending prematurely

I've started noticing a strange occurrence on my Galaxy SII.
I can be on a call (either in the car on bluetooth, or just normally), and with a perfect signal the phone beeps and the call is terminated.
Battery is fine.
Signal is fine.
Call log doesn't show the last call made. As if it never happened!
I noticed that just prior to it happening, the person I am calling ceases to hear me for a few seconds and then it cuts out.
I haven't noticed it happening with incoming calls.
Any ideas???
WearTheFoxHat said:
I've started noticing a strange occurrence on my Galaxy SII.
I can be on a call (either in the car on bluetooth, or just normally), and with a perfect signal the phone beeps and the call is terminated.
Battery is fine.
Signal is fine.
Call log doesn't show the last call made. As if it never happened!
I noticed that just prior to it happening, the person I am calling ceases to hear me for a few seconds and then it cuts out.
I haven't noticed it happening with incoming calls.
Any ideas???
Click to expand...
Click to collapse
Please Elaborate... Modem Version, Rom u r using ... GB or ICS
Also which Operator ...
A friend of mine had that error, he made a hard reset and it worked fine after that.
Would be my suggestion also factory reset before doing anything else .
jje
Thanks for all the replies.
It's only started happening recently. Well, that I've noticed at least. I've been running this same custom ROM, modem etc for months.
I'll give it a factory reset and see where that gets me.
Was planning on giving an ICS rom a try shortly, so will roll them both in together, so less downtime.

Phone call issues, audio cuts off everytime

Im not sure if anyone else is having this issue but whenever i make a phone call the fluctuates. It like moves in waves, i hear them and then it goes quite then i hear them again. This happen on speakerphone, on regular ear piece calls and even via the audio jack. The problem also occurs when i get voice messages. It seems fine someday and then someday calls are almost impossible to hear or voice mail is impossible to hear. I have been having this issue basically since day one and im not sure what is going on. Please any help would be appreciated.
Am i the only one with this issue?

Categories

Resources