Related
So my Prime's screen gets "loose" (clicking sound when I squeeze the front and back of the Prime) around the volume rocker area after I use it for a while. It seems that it spreads farther and farther as I use it longer and longer and after I leave it for a while it goes away.
Also, when I press hard on the screen at aprx 2 inches from to top left pointing towards the center, the screen turns black (not off, but black).
So what should I do? It is not bothersome enough (yet) to send back to Asus for repairs but should I call them to let them know and record the problem on my Prime's serial or something? And do you guys know how long the whole process would take if I send it back to them for repairs (Im in Canada).
Thanks
Mine does that too. I think it's a common characteristic and read about others who have also remarked about it. The TF101 had something similar as well.
_Gir_ said:
Mine does that too. I think it's a common characteristic and read about others who have also remarked about it. The TF101 had something similar as well.
Click to expand...
Click to collapse
Does it also only get loose after prolonged us? Is it because of the tablet getting warm?
xGary said:
Does it also only get loose after prolonged us? Is it because of the tablet getting warm?
Click to expand...
Click to collapse
Beats me, I've had mine for 3 weeks and it's been about the same all along.
I haven't noticed any clicking on mine, but my screen sticks out from the casing a little bit (evenly - all sides). Does yours stick out, too? I figured it was just a poor design choice by Asus. And if yours does, that could be the reason for the clicking since there's probably some wiggle room.
same issue here near volume button... i hear clicking sounds... made me bit worried...
Hello,
So, I received my Prime on 2/8/12 and I absolutely adore it. However, I have noticed that on the right side of my screen near the bottom, the very edges seem to be able to be depressed just slightly. The best word I can come up with is Spongy. If I press quickly I can hear where the case and the screen come together and click softly. There is no Creaking or anything.
Is this a known defect or is it just a soft spot on the case and there is nothing to worry about? So far I have not received a straight answer on it. It certainly doesn't effect anything. I have decent wifi connectivity in an old Cement Style Apartment and the screen is perfect. I walked in knowing the GPS wasn't going to work and had very little worry or interest in GPS in a tablet.
Thanks for your help!
Miles
I know exactly what you're saying...but I'm almost 100% sure that there's no issue here. It just happens to be a place where there's no clip to fully secure it and it doesn't come together exactly in that location, but it's not going to cause an issue.
That is what I was assuming as well. I wanted to make sure. I am so happy with this tablet thus far, I just wanted to make sure I wasn't looking at a defect. Takes a huge load off my mind and my wife's as well. For as much as we paid for it I would hate to see something small be the cause of some major flaw.
Thank you so much!
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
MilesAeon said:
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
Click to expand...
Click to collapse
After reading this, I checked the spot by the camera, and I have that too. You really shouldn't worry about it though...they're WAY within tolerances for devices of this kind...I mean, it moves like what, 0.001mm?
My first one was the same way as it the one I just got as a replacement (I sent the first one in for an unrelated problem). I wouldn't worry too much about it.
So everyone says not to worry. I am really glad to hear that More people are having this problem than just myself. Yes it is a very slight movement, however, I was worried about it hindering the screen. I called office depot today and they said they would refund me if I wished. I think I will probably call off the refund. It is an amazing tablet and I love it to death. Hopefully nothing worse comes of it as time goes on.
I have a lot of thinking to do I suppose. I kind of feel like if I take the refund I am going to have to take a step backwards, due to the loss of the quad core. Though, between my wifes Dual core and my quad core I see very little difference between the two.
I've been suffering the dust issue on 2 lumias now, and have noticed something. If you go to a darkish room/area and tilt the phone, you can see the light from the backlight coming through on the sides of the screen and also at the top and bottom by the capacitive buttons.
e.g. http://discussions.nokia.com/discus...ith_Windows_Phone/30650/1/2012-12-15-1679.jpg
I'm just wondering if there's anyone here who can go to a dark area, and see whether they all have this or not? Kinda worried me because made me think there's a manufacturing defect here and the screen isn't secured properly on the handset - which could maybe account for dust getting in? It might also explain the 'rattle' on vibrate that some are getting.
The three lumias I've seen all seem to have this to a certain extent (the light on the sides is usually much thinner and normally on either the right or the left - not both).
ANyone?
I have two Lumia 920 and I got it there too
uiqjirka said:
I have two Lumia 920 and I got it there too
Click to expand...
Click to collapse
Funny enough, I had mine sent in for repairs due to scratches on the screen. After having the screen replaced I have NO light Issues and no more dust issues.
Seems during the initial build the screen is not fitted in or glued in properly ?
pencilcase said:
Funny enough, I had mine sent in for repairs due to scratches on the screen. After having the screen replaced I have NO light Issues and no more dust issues.
Seems during the initial build the screen is not fitted in or glued in properly ?
Click to expand...
Click to collapse
Oh christ....don't know what to do now. Could either wait until a new batch comes along without this issue or buy one now and send it off to Nokia. I'm rather depressed about the prospect of sending a brand new product away to be opened again
First world problems
paddylaz said:
I've been suffering the dust issue on 2 lumias now, and have noticed something. If you go to a darkish room/area and tilt the phone, you can see the light from the backlight coming through on the sides of the screen and also at the top and bottom by the capacitive buttons.
e.g. http://discussions.nokia.com/discus...ith_Windows_Phone/30650/1/2012-12-15-1679.jpg
I'm just wondering if there's anyone here who can go to a dark area, and see whether they all have this or not? Kinda worried me because made me think there's a manufacturing defect here and the screen isn't secured properly on the handset - which could maybe account for dust getting in? It might also explain the 'rattle' on vibrate that some are getting.
The three lumias I've seen all seem to have this to a certain extent (the light on the sides is usually much thinner and normally on either the right or the left - not both).
ANyone?
Click to expand...
Click to collapse
No leak here
Donny1987 said:
No leak here
Click to expand...
Click to collapse
You GENUINELY have none? I.e. no thin strip of light running down the side(s), no light just above and to the right of the windows key? None above the search key? NONE?!
You must have been sent Elop's personal phone. I've looked at around 6...not that many admitedly, but all from different places so the maths of it all as coincidence is bleak.
Treasure it my friend.
No leaks here too.
Sent from my Lumia 920 using Board Express
paddylaz said:
You GENUINELY have none? I.e. no thin strip of light running down the side(s), no light just above and to the right of the windows key? None above the search key? NONE?!
You must have been sent Elop's personal phone. I've looked at around 6...not that many admitedly, but all from different places so the maths of it all as coincidence is bleak.
Treasure it my friend.
Click to expand...
Click to collapse
no leaks here either... the only issue i have is the dust in the FFC.
No leaks (or dust) here either.
I really tried to find any kind of light leak, but found really nothing.
paddylaz said:
I've been suffering the dust issue on 2 lumias now, and have noticed something. If you go to a darkish room/area and tilt the phone, you can see the light from the backlight coming through on the sides of the screen and also at the top and bottom by the capacitive buttons.
e.g. http://discussions.nokia.com/discus...ith_Windows_Phone/30650/1/2012-12-15-1679.jpg
I'm just wondering if there's anyone here who can go to a dark area, and see whether they all have this or not? Kinda worried me because made me think there's a manufacturing defect here and the screen isn't secured properly on the handset - which could maybe account for dust getting in? It might also explain the 'rattle' on vibrate that some are getting.
The three lumias I've seen all seem to have this to a certain extent (the light on the sides is usually much thinner and normally on either the right or the left - not both).
ANyone?
Click to expand...
Click to collapse
Must be a lucky one here. No light leak...or dust. (Whew)
OK cheers guys....well I guess either I'm having a psychotic episode or the unlocked batches ive looked at in the UK are defective.
Thanks anyways x
How would you define the light leak, eg, if I look at the screen on a very extreme angle, I can see through a minute gap at the bottom and see light from those buttons through it through the screen, but in normal circumstances it isnt noticeable at all. like the light isnt uneven or anything like that
Telstra 920
Moylans said:
How would you define the light leak, eg, if I look at the screen on a very extreme angle, I can see through a minute gap at the bottom and see light from those buttons through it through the screen, but in normal circumstances it isnt noticeable at all. like the light isnt uneven or anything like that
Telstra 920
Click to expand...
Click to collapse
Well it's like in the picture link that I put on the first page - Except as well as the top and bottom, there's also a small amount on the sides too that can be made to partly disappear if you push down hard on the screen there - I.e. the impression the glue holding the screen down is loose. It appears on all the ones I've seen, but I don't know, if you guys say you haven't seem it maybe I've just had extraordinary bad luck! It doesn't affect the screen when looking at it normally but it makes me worry for the future - loose things tend to become looser with time, and my theory is this, the dust and the vibrate rattle are interconnected.
I'm looking at my 920 and I think I see what you mean. On the top I see the light across almost the whole top but not at the sides or bottom. Is really a concern (I don't look at the phone at an extreme angle like that..)
Sent from my RM-820_nam_att_100 using Board Express
paddylaz said:
Well it's like in the picture link that I put on the first page - Except as well as the top and bottom, there's also a small amount on the sides too that can be made to partly disappear if you push down hard on the screen there - I.e. the impression the glue holding the screen down is loose. It appears on all the ones I've seen, but I don't know, if you guys say you haven't seem it maybe I've just had extraordinary bad luck! It doesn't affect the screen when looking at it normally but it makes me worry for the future - loose things tend to become looser with time, and my theory is this, the dust and the vibrate rattle are interconnected.
Click to expand...
Click to collapse
Oh ok sorry, I didn't look at the pic. The vibration rattle (from what I've read) is just how it is because of the kind of vibrator (for lack of a better word I can think of) technology. Would have been good to have a nice clean vibration humm being a flagship phone...
Nothing seems to change for me when I compress the screen. Perhaps you really did just get a bit of a dodgy one?
Me either. I just did it again to make certain I wasn't lying to you. I cannot see anything from any angle. Now I'm starting to feel a little guilty.
I'm on my second 920 because the first one had a problem with switching back to handset mode after unplugging a headphone jack, but neither of them have any light leak! Maybe it is a manufacturing defect because of rushed batches due to the supply problems?
Sent from my RM-820_nam_att_100 using XDA Windows Phone 7 App
NO light leak here either, but I have dust in the FFC.
No light leak, but there are dust under front camera and once in a while the proximity sensor activates all the time.
I love my Xperia Z4 Tablet. However the backlight is noticeably dim on the bottom (when in the default landscape position) or the left hand side when in portrait (volume/power button facing up). It is most noticeable in portrait mode when there is a white background (Kindle, Chrome and Instagram most notably). I am willing to live with this issue, but was wondering if anyone else is seeing any issues?
For the price I paid, it would be nice to have uniform backlighting. But I am worried it could be worse on another unit. Expansys has offered me an exchange or refund but there is a delay in availability now that the first lot has sold out.
No problems with mine
I am sending mine back for an exchange. I miss it already
Now I noticed that too. The difference is really small, but it's there.
awionetka said:
Now I noticed that too. The difference is really small, but it's there.
Click to expand...
Click to collapse
Hopefully my replacement isn't any worse than the one I just sent back. It was as bad as I could handle.
Interesting, the same with my tablet - seems to be a general problem
I don't know if I should return and change the tablet...
can you make a picture for us? I dont know what you mean? my backlight is perfect - no bleeding and no clouding )
I'm sorry, but it was not possible to make a picture where you can see this.
However I can only see it on white backgrounds - the first centimeter is slightly grayish...
turbo001 said:
I'm sorry, but it was not possible to make a picture where you can see this.
However I can only see it on white backgrounds - the first centimeter is slightly grayish...
Click to expand...
Click to collapse
It is not a hardware problem. I see the band only when the bottom menu appears. It looks like the transperancy issue with that menu layer.
Mine looks fine, just hope it is not something my eyes just don't notice, but others do.
Sent from my SGP771 using XDA Free mobile app
rootlover said:
It is not a hardware problem. I see the band only when the bottom menu appears. It looks like the transperancy issue with that menu layer.
Click to expand...
Click to collapse
No, I think it is a hardware problem - if I turn the tablet from landscape to portrait mode, white backgrounds are gray on the left. Btw for me it's only visible in portrait mode - in landscape mode the menu bar on the bottom is usually black or transparent...
It is definitely a hardware problem and it sounds like the backlight is weaker on several units on the bottom (when in landscape) or left hand side (when in portrait with power button facing up). It is a shame as it is very distracting to read on anything that doesn't have a dark or black background in portrait. Still waiting for my replacement unit As long as the replacement isn't worse, I will likely live with it as I really enjoyed (and miss) the tablet.
GhostLeader said:
can you make a picture for us? I dont know what you mean? my backlight is perfect - no bleeding and no clouding )
Click to expand...
Click to collapse
Try anything with an all white background. If you open Chrome with no web pages loaded and the new tab page up or Kindle with a white background and hold the tablet in portrait, you might see uneven backlighting on your left or right sides depending on the orientation.
Backlight direction is notable
Got my Z4 tablet yesterday. After reading some issues with the backlight I checked this at my device and can see there is a notable uniformity.
If you hold the device with power button upside, then one can see a thin bright line from the backlight LEDs on the left side, while the opposite screen edge is slightly darker.
It looks like the screen is only backlighted from one side. For the normal usage it is not really annoying, but it is there and you would see it, if you take attention for the issue.
Do other Z4 owners have the same effect?
matz4z said:
Got my Z4 tablet yesterday. After reading some issues with the backlight I checked this at my device and can see there is a notable uniformity.
If you hold the device with power button upside, then one can see a thin bright line from the backlight LEDs on the left side, while the opposite screen edge is slightly darker.
It looks like the screen is only backlighted from one side. For the normal usage it is not really annoying, but it is there and you would see it, if you take attention for the issue.
Do other Z4 owners have the same effect?
Click to expand...
Click to collapse
That's how I saw my issue. Still waiting a replacement from my reseller.
jwiskowski said:
That's how I saw my issue. Still waiting a replacement from my reseller.
Click to expand...
Click to collapse
I have the impression my Amazon Z4T packages was already a replacement from someone else. The box made used look, some scratches and one corner had a ditch.
It wasn't sealed in any way. The charge adapter cable looked out of its the small box. The screen protection layer made the impression it was reattached, a lot of air bubbles were included.
Can someone describe how he found the delivery when unboxing it?
Was it sealed?
I also consider a replacement, if the screen issue is not a general construction feature.
Oddly enough, I purchased mine from another supplier, and also felt the item had been handled if not used. USB cable was out of wrapping and screen protector had signs of being removed and re-applied. I received mine the day after they were available for sale. I am hoping my replacement looks like new and has minimal or no backlight uniformity issues.
jwiskowski said:
Oddly enough, I purchased mine from another supplier, and also felt the item had been handled if not used. USB cable was out of wrapping and screen protector had signs of being removed and re-applied. I received mine the day after they were available for sale. I am hoping my replacement looks like new and has minimal or no backlight uniformity issues.
Click to expand...
Click to collapse
Hopefully you get it soon and can report here the condition of the replacement.
I have 14 days left to send it back to Amazon for free.
Please also describe how it was packaged.
Are there any seals or blister foil?
I can't believe Sony delivers an open package to retail stores.
Unboxing videos on Youtube don't show this clearly.
Thanks in advance.
matz4z said:
I have the impression my Amazon Z4T packages was already a replacement from someone else. The box made used look, some scratches and one corner had a ditch.
It wasn't sealed in any way. The charge adapter cable looked out of its the small box. The screen protection layer made the impression it was reattached, a lot of air bubbles were included.
Can someone describe how he found the delivery when unboxing it?
Was it sealed?
Click to expand...
Click to collapse
For me:
Not sealed.
Box in perfect condition.
Screen protector had a few bubbles, but not that many.
It was perfectly even on the tablet, edges protector = edges tablet.
Charge cable was in box, but it was wound a bit loopsided. But I think it more likely that it came that way - besides, how many people do even need those cables nowadays? Even if they need them, they likely will not use them when trying the tablet out.
Charge of 65%
Tablet itself:
I couldn't see a backlight uniformity issue, tried it with a white background with 100% luminosity in a dark room. Compared to the Z1 Tablet the screen looks a LOT dimmer in the dark, but I suspect that is more because the Z4 has some auto-dim function there. In bright light the Z4 screen looks slightly brighter.
What I noticed is that the speakers produce a fair amount of white noise. At 10% it is very noticeable, at 50% I do not hear it unless it is a very silent scene and I am concentrating on it. Somewhat annoying and IMO not something a tablet in that price range should have, but not annoying enough for me to play replacement bingo.
My seller is out of stock with a new batch due next week. I'll let you know when it comes. From what I can tell, Sony products are never fully sealed.
Let me start by saying that i bought this phone only 3 days ago and these are the problems I've found with it.
1. The Second screen back light issue. This is a common problem among many lg v10 users as i have noticed, and i have that same problem too. to the extreme left of the second display it is brighter than the rest but only when it is off. I do not find this very annoying since i do not use the second display for reading my notifications while it is off. i mostly use it when the screen is on
2. In addition to that, the power button/ fingerprint scanner combo is completely garbage, as in the actual clicking. the button seems loose and when i click it, it squeaks. Also, when i run my finger up and down the power button it wobbles and has the same annoying squeak.
3. The charging port is loose. Not so much that the cable could slide out not in that axis, but it moves side to side freely and up and down. this worries me because i think that if i put too much pressure on the cable the port could break somehow.
4. The steel bezels are nice and stuff but the gaps, are uneven at the bottom left, the metal bezel is like bent and you can easily see through it. also at the back when you pop in the cover it seems like it doesn't align with the bezel. but that might just be my ocd lol
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
youngpettyboi said:
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Yeah I think I should but I'll wait until the weekend and decide if I should change it.
Probably a good idea. The flaws won't change. I have the lightbleed on the 2nd screen, but I never notice unless it's absolutely pitch black where I am and the screen is off. It doesn't annoy me tho.
Sent from my LG-H901 using Tapatalk
YMartin said:
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
Click to expand...
Click to collapse
I like the phone, maybe I love it. I have the same problem with the residual light on the left of second screen. (phone batch 26 Oct.2015) But, what I dislike the most:
1. The lack of a LED on the front.
2. The second screen, about my opinion is useless until then a developer create an xposed apk for a flashing light on second screen when I loose a call.
3. The fingerprint sensor is useless too for me.
4. Volume of the speaker is not too loud.
But, I like the size and the shape of the phone. It is a catch eyes everywhere I go. Benchmarks are very good for a Snapdragon 808. The screen is very fluid. And the most, the camera and his software are great; you believe or not I compared in photoshop pictures from an expensive Sony semiprofessional DSLR camera with photos made with my V10 and the overall quality are quite the same. It's the best phone I ever had (and I had a lot of top level androids)
I don't want to change it, even on a G5!
H961 dual SIM, rooted, debloated.
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
Okay so today I was wondering if I could find any more nit picky problems and noticed that the back cover did not sit flush with the buttons and that if I pushed it down it became flushnot a big issue but it bugs me when I'm turning up the volume or turning on the phone
thisisjason said:
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
Click to expand...
Click to collapse
Well I exchanged a week ago and now that the time limit to return it is over, it cracked, not from a drop. It just cracked by itself there is a small hair line crack right by the metal rail and if is so annoying I paid good money and I take care of my phones well even if this was made to be tough. It cracked while I was in the car waiting for someone and then out of no where I heard a little pop and I thought nothing about it but after I finished watching the video I noticed it and got so scared I was like"did I drop it" but I did not idk how it managed to break I haven't dropped my phone yet and it just cracked out of nowhere