Something seems to be wrong since the AW2 update. Any time I go out of range and lose the BT connection, the watch asks to be re-paired with my phone. I need to approve the pairing code on the phone and watch to reconnect. I'm using an Axon 7 running Nougat 7.1.1. I've tried uninstalling Wear, forgetting BT pairing, clearing cache, etc. Anyone have any ideas???
Welcome to the club ^^ You can only minimize the problem by disabling audio to smartphone in the Connection settings of the watch
I have the same problem.
Does anyone know any solution to this?
I would assume this has to be a phone issue, not a watch issue, as I don't have this problem. If mine goes out of range, I'll get the no connection icon, but restarting the watch usually fixes it.
Related
I have read the threads here; but I think this is a different problem:
My BT connection is FINE, I can initiate phonecalls from the watch, etc; but it just suddenly stopped receiving notifications from my phone (Huawei mate 7, 5.1.1. stock, unrooted) AND sending data to the phone (i.e. UP movements/ steps data).
I have already uninstalled ZenWatchwithout any effect) and BT is connected (according to wacth and AndroidWear)
Restarting phone/ watch, cleaning android wear/ UP cache/ data does not solve the issue; any other ideas what the culprit is, and how to solve it?
Do you have anything blocking or hibernating Google Play Services? Sometimes GPS crashes on my watch and I have to restart it before I'll get any more notifications. I imagine if something is preventing it from running it'll have the same effect.
Thanks for advice, I shall look into it. Suggestion from another thread was recent Android Wear update as culprit of this problem - I shall try to install an older version of AW as well..
Hey guys - I am a 360 owner with a Note 5. After the update recently the watch's gone bonkers, was wondering if any of you guys have any input or is having the same problems. I am so close to taking this back for warranty but first, let's see if we can troubleshoot this.
The issue is the bluetooth connection - it keeps dropping from the note 5 when ever it goes to sleep. If I unlock my phone, it will report saying the watch is disconnected. Upon opening the Wear app, the phone will try to communicate with the watch. Then it will be connected again. This watch will then stay connected for a while until the Note 5 goes back to sleep. I've been testing all day to see if I can fix this with no luck.
So far - I've factory reset, tried disconnecting and connecting, drained battery and recharge, also rebooted many times for both devices. The watch is draining battery fast trying to look for connection too. Any thoughts?
same for me, i think i fix it but i need more testing just make sure all permissions were provided to the wear app and inside the watch
I have tried to factory reset the watch many times, and everytime it will fix it, but after a few days, same issue persists.
Sometimes it will receive app notifications, sometimes it can't even do that.
**Right now it shows in my bluetooth settings that the watch is connected(probly why Im getting notifications) . But again, no connection in app**.
Very frustrating as I won't be able to view any of my stats on the app at all.
Anyone else experiencing this?
Since no one replied...
UPDATE:
I gave up on the iOS app, seems like it's just a persisting problem right now.
I managed to not lose any data by enabling the hidden app list, and paired my watch with my Samsung phone instead. So I didn't have to factory reset it.
And the Android app so far is working much better. i.e. Custom watch faces actually shows up in the app.
Make sure you have latest firmware on watch and Amazfit app on phone. Pair them properly or you may have problems with your activity data in the future (see thread about sync FAQ). If you still have issues, re-install Amazfit and enable the "Away alert" in watch Settings, it seems to make connection much more stable for me...
Hello I got problem with amazfit stratos 3. I cant pair it with any phone. Its probably becouse I accidentialy factory reset it while airplane mode. It seems like bluetooth is not working after reset becouse still in airplane mode. Now I have no access to settings to turn off airplane mode becouse watch restarted in pairing mode. Is there any option to anyway enter settings in pairing mode? Or what should I do?
malycinek said:
Hello I got problem with amazfit stratos 3. I cant pair it with any phone. Its probably becouse I accidentialy factory reset it while airplane mode. It seems like bluetooth is not working after reset becouse still in airplane mode. Now I have no access to settings to turn off airplane mode becouse watch restarted in pairing mode. Is there any option to anyway enter settings in pairing mode? Or what should I do?
Click to expand...
Click to collapse
I know few people with bluetooth issues on the watch. I've faced some problems to connect the watch to the app.
You can try:
Make sure you don't have the watch still paired in Amazfit app, if so, just unpair it from the app.
Remove the watch from Bluetooth paired devices.
Disable bluetooth on phone, force close Amazfit app and clean cache of the app.
Reboot into Ultra mode:
Code:
adb reboot mcu
and then go back to Smart mode.
Use AeX Amazfit mod app, since I'm using this app, bluetooth connection has improve in my case: https://portal.mi-room.ru/files/aex-amazfit-mod/
If nothing of this works, claim for your warranty.
Thank you, but nothing helped. Ill contact support. If anyone else have any idea how to solve this problem please reply. Btw, checked bluetooth status by adb, it says its off sadly
malycinek said:
Thank you, but nothing helped. Ill contact support. If anyone else have any idea how to solve this problem please reply. Btw, checked bluetooth status by adb, it says its off sadly
Click to expand...
Click to collapse
If you use:
Code:
[COLOR="Blue"]adb shell dumpsys bluetooth_manager[/COLOR]
You will get:
Code:
enabled: false
state: 10
address: D8:80:3C:3B:71:F3
name: Watch
Bluetooth Service not connected
Even if BT is correctly connected so is not 100% trustable.
But yes, it's better to contact them.
If you want to do some other test, you can install PaceOn, which has WiFi/BT toggles and try to enable BT.
Before installing the apk, bypass the QR screen with:
Code:
[COLOR="blue"]adb shell pm hide com.huami.watch.setupwizard[/COLOR]
install the app, and play around with BT toggle.
If you want to launch the QR again:
Code:
[COLOR="blue"]adb shell pm unhide com.huami.watch.setupwizard
adb shell am start -n com.huami.watch.setupwizard/.InitPairQRActivity[/COLOR]
Sadly still nothing. Updated firmware by OTA to 4.2.4.0, no results. Also tried to play with bluetooth. Nothing happend.
If anyone still need information how to pair. It worked somehow, after few days off becouse of battery gone. Battery went to 0, then watch shutdowned. After power on, there is information your watch need alteast 5% battery to pair. If you click on it, pairing QR appears for a moment, then i scanned it before dissapeared and it worked.
Hello all,
Sorry for the offtipic post.
I am new at running and looking to get a sports watch to track my runs along with little smart features like showing notifications and controlling music from my phone.
I have short listed two watches according to my needs. Amazfit stratos 3, price 299 SGD or Garmin Vivoactive 3 element, price 267 SGD.
I need accurate GPS and HR along with less buggy software on watch and app.
Need help in deciding one of these two.
I have same problem.
It can pair only in ultra mode.
What should I do?
try to turn on GPS on the phone. for me was only option it paired.
For some time music controller doesn't work. Has anyone the same problem?
Hello all. I will continue here with my issue.
I have amazfit Stratos 3 (rom version 4.2.8.0)
I used the mobile phone HUAWEI MATE 9. No issue with the pairing in the past.
I bought a new mobile phone, ONE PLUS 9, and the issue started.
I had no issue with the old phone; the watch was always connected only with Bluetooth, without location on. The connection was stable without any problem.
I bought a new mobile phone, moved the APP ZEPP, and paired the watch. It worked, but it was not stable. The connection was dropping. I changed the phone's battery customisation for the app, so the app was always on, but nothing changed. Then I upgraded the firmware to 4.2.8.0.
Long story short, I have an issue with both phones from the firmware upgrade.
I can pair the watch with the old phone, and the connection is stable until the first time that watch loose connection with the phone. Then I cannot pair it anymore, and I need to factory reset the watch to pair it again over and over again. The connection with the new mobile phone does not work anymore.
I mostly used watch for 24/7 notification. And this is getting annoying to me.
What can I do? I appreciate your help.
UPDATE 1: with several attempts, I manage to pair the new phone with Stratos 3. BT and location on. IS location necessary that is on, because it draining my battery. On the previous phone, my location was off and the watch connected without issue.
UPDATE 2: The connection was paired for cca 2-3 hours. But in the last 30 minutes, somehow the connection was lost and I cannot pair it again.
Hello all, I updated my iPhone to iOS 16 beta and my notifications are not working at all. I know there was a fix coming as an update for the Zepp app which I did (7.1.5) but I am still not able to get anything from my phone into my watch. Notifications, calls, nothing at all. I tried submitting a ticket to support but got no response.
Any help is appreciated, thanks.
Exactly the same problem here. iOS 16 (not beta) and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
I have a watch face that indicates if BT is connected or not, so that's how I know when it's disconnected.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Don MC said:
Exactly the same problem here. iOS 16 and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Click to expand...
Click to collapse
Same thing is happening with the Bluetooth too. It gets disconnected and it does not reconnect at all.
Yeah I have seen reports from other watch users and some of them have already been able to fix it but I have tried everything so far with no success.
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Don MC said:
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Click to expand...
Click to collapse
I have also done all that and nothing has worked.
Mine started on iOS 16 beta before 16.1 like the update before it and it broke. First time I updated to the beta it was working fine but then the one right before 16.1 that’s where everything started.
Got an update to the Zepp app on my iPhone yesterday (v. 7.1.6) but it doesn't seem to have made any difference. Still no notifications.
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Just got another Zepp update in the App Store. 7.1.7.
Still no cigar.
There will be no more Huami watches in this household.
Don MC said:
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Click to expand...
Click to collapse
My apologies for my absence, I am not getting any notifications and honestly lost hope on this. I understand that this is something that might take time but 3 updates later, no real resolution or acknowledgment of what is actually happening.
I also believe that this issue has to do with the connection that the app has with the iOS16 beta since it started after an update. I got beta going, and everything was going smoothly, received an update and everything went south after that with no success or real connection whatsoever.
I just updated the app to 7.1.7 as you did and still the same, the only difference is that it seems the connection is more stable as it has not been disconnected yet and still shows connected without any issues.
I have not encountered the situation you are experiencing in that even if you unpair the watch the phone forces the connection again.
Indeed, I think this will be my last Huami watch. My wife is dying to update to iOS16 but I have warned her multiple times not to since it will break the connection.
Right now I just feel I have a regular watch that I have to charge in order to see the time...
It’s not the iOS beta. I was on the official 16.0 to 16.0.2 and the problem was there. Jumped on the 16.1 beta to try to solve it, but no luck there either.
Threw my Amazfit in my desk drawer and bought myself a Withings Scanwatch.
I finally am able to receive my iMessages on my Amazfit GTR4. On the Notifications in iPhone, go to Messages, and make sure in the Lock Screen Appearance-->Show Previews-> When Unlocked. Mine had changed to Never, as soon as I changed that and synced the Zepp app, now my messages are going through to my watch! Just thought I'd share what worked for me.
Seems that the Zepp app version 7.2.1 has fixed the notifications on my watch. They took their time, I might say.
...aaand then I updated my phone to iOS 16.1.1 and the watch (Bip S Lite) stopped notifying again.
EDIT: My Amazfit Bip on the other hand seems to be notifying just fine. Think I'll be using that one for now.
It definitely seems like the Bluetooth on my Bip S Lite is broken somehow. It won't automatically reconnect after it's been out of range/disconnected. I have to manually open the app to connect it again. And still no notifications.
I've contacted both the seller of the watch and Amazfit. Let's see if they have anything to say about it. I'm using the old Bip for now.
Dusted off my old Bip S Lite and paired it to my phone (or rather reactivated it, since I never did unpair it). To my surprise, it updated its firmware (to 2.1.1.86). Will try it and see if the notification issue is gone.