SIM recognized but no service - Android Q&A, Help & Troubleshooting

I have an unlocked Lenovo Golden Warrior Note 8/A936 2 gb ram dual sim phone. Its also rooted. In my country there are 2 network providers. I have a SIM for both. The phone recognizes both of the sim cards and even labels them by their network name but only picks up the service for one of the network providers. Ive made sure both sims are good. They both work fine in my Samsung Galaxy Note 4. Trying to figure out what could be wrong with the Lenovo as it won't pick up any service for that SIM card.
Ive tried:
both sim slots and still only one recognized.
removing the working one and the other still wont find service
Factory resetting
Manually/Automatically finding the network. Manual search doesnt find the ine i want to find
Switching from 2g,3g,4g preferred types
Any idea what could be wrong?

wrong lte/4g channel
Maybe your provider uses a for the handy not usable channel and the sim is a lte/4g only! So the device doesn'T recognize the sim, Iguess. I'm sorry, bad luck

Related

samsung vibrant not registering on t-mobile or simple mobile network

i bought a new in the box samsung vibrant off craigslist to use on simple mobile, i unlocked the vibrant it works on both at&t and H20 but not t-mobile or simple mobile. anyone out there have a solution i can't call t-mobile since i am not an account holder and advice would be appreciated
bad simcard or if the phone is registered on diferent carrier put timobile sim card and try to unlock your phone with it
its not the sim card it works fine in my mytouch 4g with simple mobile, the sim is not blocked i believe the phone must be block from system by imei
put the simcard in and unlock the phone again ! ! duhh
???????
bartek25 said:
put the simcard in and unlock the phone again ! ! duhh
Click to expand...
Click to collapse
sarcasim is a good thing but maybe you aren't comprehending what i am saying duhh!!
i own NSPRO box and have unlocked the galaxy S phones quite frequently, the phone is sim unlocked for any sim card or gsm carrier, what i am saying has nothing to do with unlocking with the sim card in( which i tried for ****s and giggles). the problem is the vibrant is not recognized on the network , i have tried my sim and several other t-mobile sims the phone doedn't receive signal on t-mobile network or simple mobile( which is a NVO of t-mobile)so what i am asking is does t-mobile block imei's from their network and is their a solution other then changing imei of the phone which i do not wish to do although i can change imei i will not since it is illegal.
the problem
let me clarify it actually says on the screen
"not registered on network"
anyway to register it on system???
its unlocked and works on at&t, h2o and all other gsm carriers except t-mobile and simple mobile
clone another imei, that will solve this problem, There is an app that allows you to give you a new I D # to your phone
I am same problem here everytime try to make call it says "Not Registered on the Network", SIM card works fine on different phone, also other SIM when inserted on Vibrant gives same message.
Under Settings> Wireless> Mobile network settings does not allow access...
Can someone help resolve this situation.
Thanks,
I am also
having the same problem. I purchased a used Vibrant from my friend whom defaulted on his bill so he sold his phone to me. When I attempt to use the T Mobile prepaid SIM or a regular T Mobile SIM it will not allow me to connect to the network. It stays on (Searching) or (No Service) but the date and time updates so I know it is connecting, just not able to use the network. Is there anyway to get around this problem or do I need to root and unlock to go to another carrier?
Hi guys I am having similar issue, please help
I was using bionix 1.3.1 by team whiskey, whats your advice do I change to ICS, will that solve the problem or simple radio upgrade will solve the matter? I have gone through several sites and found that this problem is with many android mobiles since last 2-3 years. Is there no solution to this yet! I have tried Airplane mode, removing battery, downloading autocut and all those basic methods but to no help ...
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
alberto02005 said:
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
Click to expand...
Click to collapse
So you have a T-Mobile sim that won't work on a vibrant?
???
samsgun357 said:
So you have a T-Mobile sim that won't work on a vibrant?
???
Click to expand...
Click to collapse
Same here. This all happened when I let my friend borrow my phone to put his SIM on it. It was a prepaid Simple Mobile SIM. It didn't work but after I went to put my SIM card back into my Vibrant, the phone never got service.
Funny thing is, my SIM works on one of my older phones, so I know the SIM still works, but my Vibe gets messages like "out of service" and "not registered on network" even through it still has some bars.
I think the problems relates to this thread: http://forum.xda-developers.com/showthread.php?p=37703090#post37703090
Somehow the bands on your device is messed up so you never get a signal. Not sure how to fix it but any solutions would be great.

[Q] Unlocked Aria Getting Error with T-Mobile SIM.

I recently decided I loved my Aria so much I was going to purchase the unlock code so I could use it on a prepaid service (I no longer use at&t).
I am ROOTed, and am running the Liberty Sense 2.2.2 ROM.
After I inserted my T-mobile pre-paid SIM and got the message "enter SIM unlock code" I did as instructed. It said it was accepted and My phone booted without that annoying please insert sim message. Yay right? Nope it can't connect to the mobile network. After doing a little googling and hunting around I found that the phone has to be compatible with the GSM frequency that the company your planning on using has.
Well this is what my device supports:
HSPA/WCDMA:
900/2100MHz
Up to 2 Mbps upload and 7.2 Mbps download speeds
GSM:
850/900/1800/1900MHz
(Band frequency, HSPA availability, and data speed are operator dependent.)
Which is apparently compatible with T-mobile. Well whenever I try and connect it says it fails and gives me and error message:
"SIM card not provisioned MM2"
After doing some google searches on that I found that it may mean you need to replace your sim etc. I've tried 2 different T-mobile SIMS and they both failed. Yet they both work in the T-mobile phones.
If anyone knows a work around to get me past this crap I would GREATLY appreciate it. It's been turned into an all day project and I'm nearing a tired and disappointing end.
Also info that may help:
-Neither of the SIMS currently have minutes on them but are both still activated under the owners names and display signals on the T-mobile devices.
- My HTC aria IS unlocked and IS rooted/loaded with a custom rom
-I can locate the 2 networks available in my region when I click on search for networks in my "wireless/network settings"
If you need anymore info to help answer the question please let me know and I will provide it as soon as I am able.
The phone is fine. It may be because you don't have minutes on the plan, or because the SIM card is too old or something. I'd suggest going into a T-Mobile store and getting it squared away.
Yes after several hours of hunting I was able to find someone who had the same problem. Apparently whether the SIM gets signal or not from the device it came from it will give you an error on the device you put it in until the SIM has actual minutes on it. The guy had said on his post he tried around 3 different cards and all had the same effect.
Sorry for the double post just wanted to update.
The reason I wasn't able to get signal on the phone was because the T-mobile sim card I was using was an un-paid Flex Pay SIM card with T-mobile. The actual prepaid SIM (which im using now) gets a signal even when there aren't minutes on the device so you can add funds to your account through the mobile phone.

Hyundai MultiCav Q5L+ Smartphone - Doesn't work in India

Hello,
I bought this phone in Malaysia @ Lowyat PLaza.. Paid RM1099.. The Hyundai Multicav Q5L+ has good features & worked Ok in MY using the MY SIMs but when I moved to India (Chennai) it stopped working. When I put my India SIM (Vodafone) and the MY SIM - Tunetalk (it's a dual SIM phone) neither of the network signals seems to pick up. Note, the phone does display that its a Vodafone SIM, Tunetalk SIM etc. but no signal and there is a "cross" displayed next to the signal bar. I tried selecting the network manually but that didn't help. When I contacted the MY vendor (who sold me the phone) he said something about the IMEI range registered on the phone being different than the one in India and hence the phone needs to be patched. Apparently it can be done by some of the service center shops locally. When I went to a few of them, they took a look and couldn't figure out how to fix it for this brand of phone. Note, both the SIMs (incld the MY one which is on roaming) work perfectly well with my old phone which I had purchased in India. So nothing wrong with the SIM cards or the networks in general but something to do with this phone. Any help will be appreciated.

Honor 7 PLK-AL10 dual sim issue

hi!
i'm facing a weird problem with dual sim network. sim 1 or sim 2 whichever is assigned with 2g/3g/4g option gets cellular network only and the remaining one shows 'emergency calls only'. assuming that this is an software issue, i've changed the rom using HiSuite; but the problem yet prevails! the phone was okay for last around a year and this issue just happened couple of days back...
is there any solution/suggestion to get rid of the problem? thanks in advance!
dbnripan said:
hi!
i'm facing a weird problem with dual sim network. sim 1 or sim 2 whichever is assigned with 2g/3g/4g option gets cellular network only and the remaining one shows 'emergency calls only'. assuming that this is an software issue, i've changed the rom using HiSuite; but the problem yet prevails! the phone was okay for last around a year and this issue just happened couple of days back...
is there any solution/suggestion to get rid of the problem? thanks in advance!
Click to expand...
Click to collapse
factory reset or reinstall rom.
While it might be ROM/firmware issue, another possibility is the cellular frequency bands. Whichever SIM is assigned as data sim (2/3/4g), the other SIM can only be (2g). It might be that the telco has discontinued 2g frequency band.
I have similar issue on Honor 8 which I think has the same limitation (only 1 data SIM). If I assign SIM A as data SIM, SIM B would lost signal; but SIM A has signal if SIM B is set as data SIM. This is regardless of the SIM card slot. In my case, probably SIM A (its telco) supports 2g band, but not SIM B.

Can I Resolve My 'Phone Now Allowed For Voice' Issue By Rooting?

My device is a 128GB Hybrid SIM variant
I decided to change my network provider as my current 4G speed on the 3 network is atrocious, however when I put in a Vodafone SIM card into the phone it displays the message 'Phone not allowed for voice'
So it transpires that for whatever reason my phone has been network blocked on that network only as other SIM cards work fine, I purchased the phone legitimately but the seller has washed their hands of me
My question is will rooting allow me to use the phone on the Vodafone network or not, I've heard conflicting information regarding this so wanted to get a definitive answer from the community
Thanks in advance

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