Help me: Phone update.app failse - Honor 5X Questions & Answers

Help me: Phone update.app failse
can not unlock bootloader
can not flash update.app
....
Help me
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which firmware you tried??
which firmware number you have before issue?

Try using Huawei Multi Tools software.
Extract the firmware for your phone model using Huawei update extractor software.
And use the software above said.

hemanth.k said:
Try using Huawei Multi Tools software.
Extract the firmware for your phone model using Huawei update extractor software.
And use the software above said.
Click to expand...
Click to collapse
Can not unlock bootloader.

vietpro2008 said:
Can not unlock bootloader.
Click to expand...
Click to collapse
Only option left is dload..you have to download correct firmware for dload..
Correct firmware means yoi cannot flash lower number firmware if yoi were on higher number firmware..
You will have to flash same number full firmware or higher number firmware...

hassanjavaid8181 said:
Only option left is dload..you have to download correct firmware for dload..
Correct firmware means yoi cannot flash lower number firmware if yoi were on higher number firmware..
You will have to flash same number full firmware or higher number firmware...
Click to expand...
Click to collapse
Install dload 15% is error.

vietpro2008 said:
Install dload 15% is error.
Click to expand...
Click to collapse
What is your phone model and build number??
You can try rollback package and then try to flash full firmware...

hassanjavaid8181 said:
What is your phone model and build number??
You can try rollback package and then try to flash full firmware...
Click to expand...
Click to collapse
Phone model KII-L21C185
Build number: CUSTC185D002
I can not Flash KII-L21C185B321CUSTC185D001 New version.

vietpro2008 said:
Phone model KII-L21C185
Build number: CUSTC185D002
I can not Flash KII-L21C185B321CUSTC185D001 New version.
Click to expand...
Click to collapse
It should flash...
You should try any other firmware like b310 and tyen upgrade to b321..

hassanjavaid8181 said:
It should flash...
You should try any other firmware like b310 and tyen upgrade to b321..
Click to expand...
Click to collapse
Error for all version.
Phone model Huawei GR5
Version KII-L21 C636B310CUSTC636D001
I flash rom KII-L21 C185B130CUSTC185B130 to Phone Brick
Restart. The phone enters the PUK code ?

I flash Huawei_GR5_Firmware_KII-L21_Android 6.0.1_EMUI 4.0_C636B310CUSTC636D001_Viet Nam_Bangladesh_Channel-Others rom but still error.

vietpro2008 said:
Error for all version.
Phone model Huawei GR5
Version KII-L21 C636B310CUSTC636D001
I flash rom KII-L21 C185B130CUSTC185B130 to Phone Brick
Restart. The phone enters the PUK code ?
Click to expand...
Click to collapse
Why would you flash firmware which is not made your phone....
You can try with erocovery...

hassanjavaid8181 said:
Why would you flash firmware which is not made your phone....
You can try with erocovery...
Click to expand...
Click to collapse
I do not understand Erecovery. It works like that.

What firmware can i use pls give me a kink

renzeardiente said:
What firmware can i use pls give me a kink
Click to expand...
Click to collapse
Give me your phone detalis like model number and build number..

hassanjavaid8181 said:
Give me your phone detalis like model number and build number..
Click to expand...
Click to collapse
Huawei GR 5
Huawei kll L22
HUAWEI KLL L22 C636B310
IMEI NOW IS UNKNOWN
AFTER I UPDATE ITS HAVE A BUG ITS LIKE THAT ON PICTURE THE BUG IS AUTOMATICALLY LOWBATT,WIFI LOCK,AND NO SIM CARD DETECTED
PLS HELP ME

renzeardiente said:
Huawei GR 5
Huawei kll L22
HUAWEI KLL L22 C636B310
IMEI NOW IS UNKNOWN
AFTER I UPDATE ITS HAVE A BUG ITS LIKE THAT ON PICTURE THE BUG IS AUTOMATICALLY LOWBATT,WIFI LOCK,AND NO SIM CARD DETECTED
PLS HELP ME
Click to expand...
Click to collapse
You should try another firmware...
I tried to find but couldn't..

Related

please help me with my KII-L21

i've downloaded form the official site of huawei an update for my phone which name is " KII-L21C636B130 "
this update contain 2 files which ends with .app
the first one which is the rom was 2.7 gb
and the second one was 1 kb
when i tried to flash the rom from a micro sd card , i couldn't
so i tried to flash the other file which was in a folder named as " CUSTOMIZE_HW_SPCSEAS "
my phone had turned to this :crying: :crying:
please any help because i have searched a lot for a solution and i couldn't find any
i want my phone back to it factory condition
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Hi
Do you have twrp in your device ?
This happens you flashed CUSTOMIZE_HW_SPCSEAS, And from where did you bought the device ?
Sent from my HUAWEI KII-L21 using Tapatalk
AL_IRAQI said:
Hi
Do you have twrp in your device ?
This happens you flashed CUSTOMIZE_HW_SPCSEAS, And from where did you bought the device ?
Sent from my HUAWEI KII-L21 using Tapatalk
Click to expand...
Click to collapse
i don't have twrp ,, and the rom i have downloaded was containing this two (.app) files
can you help me :/
ali.abdelwahd65 said:
i don't have twrp ,, and the rom i have downloaded was containing this two (.app) files
can you help me :/
Click to expand...
Click to collapse
are you from Egypt ?
if yes please download your region software here
if you bought the device from another country change to it and check if theres software available for it
AL_IRAQI said:
are you from Egypt ?
if yes please download your region software here
if you bought the device from another country change to it and check if theres software available for it
Click to expand...
Click to collapse
i have downloaded it and updated my phone but when the phone turned on , it was the same problem again . like nothing changed
ali.abdelwahd65 said:
i have downloaded it and updated my phone but when the phone turned on , it was the same problem again . like nothing changed
Click to expand...
Click to collapse
is there 2 update.app in Egypt software also ?
Sent from my HUAWEI KII-L21 using Tapatalk
AL_IRAQI said:
is there 2 update.app in Egypt software also ?
Sent from my HUAWEI KII-L21 using Tapatalk
Click to expand...
Click to collapse
no .. the large one only
ali.abdelwahd65 said:
no .. the large one only
Click to expand...
Click to collapse
You shouldn't flash small update.app in Vietnamese ROM because it changed your region to spcseas instead of your old region, that's why you lost your device infos
you need root/twrp to fix it
I had the same problem before and managed to fix it
Sent from my HUAWEI KII-L21 using Tapatalk
AL_IRAQI said:
You shouldn't flash small update.app in Vietnamese ROM because it changed your region to spcseas instead of your old region, that's why you lost your device infos
you need root/twrp to fix it
I had the same problem before and managed to fix it
Sent from my HUAWEI KII-L21 using Tapatalk
Click to expand...
Click to collapse
so how can i root/twrp my phone in order to fix my phone info :/
ali.abdelwahd65 said:
so how can i root/twrp my phone in order to fix my phone info :/
Click to expand...
Click to collapse
Check this thread
http://forum.xda-developers.com/showthread.php?t=3305190
But dont root your device, go to Huawei service center, they should fix it in same day
Sent from my HUAWEI KII-L21 using Tapatalk
upppppp
please any one help me with that !
if u fined the answer told me cuz i have same problem
ali.abdelwahd65 said:
upppppp
please any one help me with that !
Click to expand...
Click to collapse
hisham.mansy said:
if u fined the answer told me cuz i have same problem
Click to expand...
Click to collapse
If you have stock recovery put the large update.app in your sdcard in a folder dload
shut down the phone. now bootup the phone holding volup+voldown+power
when you do it correctly the phone will flash the software from the dload folder to the phone.
when it's done reboot to recovery with volup+power and choose a factory reset from the stock recovery menu
i tried it but nothing new
as i told you before, visit huawei service center and they will fix it for you
or you have to flash twrp then root your device to fix it
Sent from my HUAWEI KII-L21 using Tapatalk

Oeminfo bricked my phone

Hi,
I accidentally flashed oeminfo from a KIW-L24 on my KIW-L21 (Yes I'm retarded).
My bootloader is now locked.
Someone know if I can at least flash a firmware ?
I don't know much but have you tried to unlock it again via ADB commands?
Unlock your bootloader and flash stock rom.
Well I don't know if my IMEI is the same (oeminfo contain the IMEI and the serial number)
I will try to get an unlock code but I don't think it will work
Ghakizu said:
Well I don't know if my IMEI is the same (oeminfo contain the IMEI and the serial number)
I will try to get an unlock code but I don't think it will work
Click to expand...
Click to collapse
IMEI and serial number shouldn't have changed with this. Please try once and report.
shashank1320 said:
IMEI and serial number shouldn't have changed with this. Please try once and report.
Click to expand...
Click to collapse
I will try then
I flash a rom or I just unlock the bootloader ?
Ghakizu said:
I will try then
I flash a rom or I just unlock the bootloader ?
Click to expand...
Click to collapse
Unlock bootloader.
Install trwp
Flash OEM file for your model.
shashank1320 said:
Unlock bootloader.
Install trwp
Flash OEM file for your model.
Click to expand...
Click to collapse
Okay so I will take an unlock code tomorrow
But is this normal ?
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Ghakizu said:
Okay so I will take an unlock code tomorrow
But is this normal ?
Click to expand...
Click to collapse
You just need to use
Fastboot oem unlock <16 digit code>
shashank1320 said:
You just need to use
Fastboot oem unlock <16 digit code>
Click to expand...
Click to collapse
I need to take an unlock code but I can't log on the huawei website until tomorrow
Is there a way to install a stock firmware without unlocking the bootloader ?
I tried to ask for a unlock code but I don't have my product id
Someone know how i can do without fhe id ?
Ghakizu said:
I need to take an unlock code but I can't log on the huawei website until tomorrow
Is there a way to install a stock firmware without unlocking the bootloader ?
Click to expand...
Click to collapse
Yes. Using dload method.
So I used the dload method and I got a firmware now but now it's weird.
Ghakizu said:
So I used the dload method and I got a firmware now but now it's weird.

Click to expand...
Click to collapse
Model number looks correct but not othwe info. Try uodatinf via ota or next update via dload again. And do facrory reset. As ling as your model is correct you will be able to flash files for your model easily. Or may need to live with it.
---------- Post added at 03:40 PM ---------- Previous post was at 03:37 PM ----------
Ghakizu said:
I tried to ask for a unlock code but I don't have my product id
Someone know how i can do without fhe id ?
Click to expand...
Click to collapse
Use *#*1357947#*#* to get product id
shashank1320 said:
Model number looks correct but not othwe info. Try uodatinf via ota or next update via dload again. And do facrory reset. As ling as your model is correct you will be able to flash files for your model easily. Or may need to live with it.
Click to expand...
Click to collapse
I will try this
shashank1320 said:
Use *#*1357947#*#* to get product id
Click to expand...
Click to collapse
I tried but it doesnt work
Ghakizu said:
I will try this
I tried but it doesnt work
Click to expand...
Click to collapse
Sorry its *#*#1357946#*#*
shashank1320 said:
Sorry its *#*#1357946#*#*
Click to expand...
Click to collapse
Okay I got my product id but I can't get an unlock code.
I send an request to the vmall support
Ghakizu said:
Okay I got my product id but I can't get an unlock code.
I send an request to the vmall support
Click to expand...
Click to collapse
Try from here
https://www.emui.com/en/plugin/unlock/detail
its working
miststudent2011 said:
Try from here
https://www.emui.com/en/plugin/unlock/detail
its working
Click to expand...
Click to collapse
It still doesn't work
I got this message : "Please make sure the verification code and model number are correct. If your device has multiple IMEIs or MEIDs, please try another IMEI or MEID."
I got an KIW-L21 and I tried my two imei and it still doesn't work
Ghakizu said:
It still doesn't work
I got this message : "Please make sure the verification code and model number are correct. If your device has multiple IMEIs or MEIDs, please try another IMEI or MEID."
I got an KIW-L21 and I tried my two imei and it still doesn't work
Click to expand...
Click to collapse
use Huawei Product ID Generator and select HUAWEI Y300-0000 and use IMEI 1.
in web page type HUAWEI Y300-0000 for model and use product id from the app. just Serial & IMEI from your device is complete

" Boot image verify failed!" piease help me ..

hi guys .my phone was unlocked and i flashed an image file on it.
but when rebooted it .the screen shows red and blue color on page then tell " Boot image verify failed!"
The phone is locked in fastboot mode and i forget my unlock keys.
and
I can not flash anything on it ... because it says " comment not allowed.."
I do not know what the problem is.....
the update page not working to update with the dload folder.
see the pictures and help me please...
I'm very sad..
Amirabdolmaleki said:
hi guys .my phone was unlocked and i flashed an image file on it.
but when rebooted it .the screen shows red and blue color on page then tell " Boot image verify failed!"
The phone is locked in fastboot mode and i forget my unlock keys.
and
I can not flash anything on it ... because it says " comment not allowed.."
I do not know what the problem is.....
the update page not working to update with the dload folder.
see the pictures and help me please...
I'm very sad..
Click to expand...
Click to collapse
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Amirabdolmaleki said:
Click to expand...
Click to collapse
Wr is the image.
Bharath kumar 007 said:
Wr is the image.
Click to expand...
Click to collapse
i can not send image because i am junior member in this forum
Amirabdolmaleki said:
i can not send image because i am junior member in this forum
Click to expand...
Click to collapse
Did u flash rom or GSI (system.img)
Bharath kumar 007 said:
Did u flash rom or GSI (system.img)
Click to expand...
Click to collapse
I only have a fastboot that i use every commands tell "command not allowed."
I can not flash rom or imgs files
Amirabdolmaleki said:
I only have a fastboot that i use every commands tell "command not allowed."
I can not flash rom or imgs files
Click to expand...
Click to collapse
Hi , you didn't say what is model of device and do you have dload firmware ?
Teddy Lo said:
Hi , you didn't say what is model of device and do you have dload firmware ?
Click to expand...
Click to collapse
yes i have dload firmware.
my phone model is honor 5x kiw-l21
Amirabdolmaleki said:
yes i have dload firmware.
my phone model is honor 5x kiw-l21
Click to expand...
Click to collapse
For now the only way to fix is with Sigmakey BOX , it is not free so is better to send your device to Service Center ...
https://sigmakey.com/pt/sigma-overview/supported-models.html?brand=4
Amirabdolmaleki said:
Click to expand...
Click to collapse
hi me friend did you fix your mobil i hav The same problom plz told me how you fix your mobil
@AxA_200000
I used box and dungle because my device boot image breaked
If your bootloader is unlocked, try installing twrp recovery, and flash from there, it may work. If not, flash a custom 5x rom, and really enjoy your phone. The 5x is old now, no warranty now, and there are a lot of stable roms for it(I use arrows 9.0) . From lollipop, to pie now, it’s pretty indestructible.

Unlock bootloader and root honor 7x

I want to unlock my honor 7x android 9.1 emui 9.1
Bootloader and root for customization is there any way to do it for free
rudra33 said:
for free
Click to expand...
Click to collapse
https://forum.xda-developers.com/t/unlock-bootloader-for-free.4054619/post-84195325
-Alf- said:
https://forum.xda-developers.com/t/unlock-bootloader-for-free.4054619/post-84195325
Click to expand...
Click to collapse
If you're willing to pay the four euros, how would you unlock the bootloader?
Crescent2135 said:
If you're willing to pay the four euros, how would you unlock the bootloader?
Click to expand...
Click to collapse
You have to downgrade to A7 Nougat.
Use HiSuite, try it with chinese version:
Link
or
Link
If the rollback option is not available with your HiSuite ("switch to the older version" or "Earlier version"), you must downgrade to the lower Pie/Oreo build version number doing the dload method (flashing Service ROM ) and try again with HiSuite. (Dload process will erase your data!)
What is your build number? (Settings > About phone)
-Alf- said:
You have to downgrade to A7 Nougat.
Use HiSuite, try it with chinese version:
Link
or
Link
If the rollback option is not available with your HiSuite ("switch to the older version" or "Earlier version"), you must downgrade to the lower Pie/Oreo build version number doing the dload method (flashing Service ROM ) and try again with HiSuite. (Dload process will erase your data!)
What is your build number? (Settings > About phone)
Click to expand...
Click to collapse
9.1.0.146 (C00E135R2P7). I haven't tried doing the HiSuite thing yet.
I tried using the first HiSuite link and while I can downgrade versions, it's only to Android 8.
-Alf- said:
If the rollback option is not available with your HiSuite ("switch to the older version" or "Earlier version"), you must downgrade to the lower Pie/Oreo build version number doing the dload method (flashing Service ROM ) and try again with HiSuite. (Dload process will erase your data!)
Click to expand...
Click to collapse
I guess, I might need to do this then?
Crescent2135 said:
9.1.0.146 (C00E135R2P7). I haven't tried doing the HiSuite thing yet.
Click to expand...
Click to collapse
Full build and model please, e.g. AL00, AL10 etc.,
Crescent2135 said:
I guess, I might need to do this then?
Click to expand...
Click to collapse
Yes, ane then downgrade to A7, if it's possible
-Alf- said:
Full build and model please, e.g. AL00, AL10 etc.,
Yes, ane then downgrade to A7, if it's possible
Click to expand...
Click to collapse
It's the BND-AL10.
Crescent2135 said:
It's the BND-AL10.
Click to expand...
Click to collapse
Okay, supported model , now you can try to download to A7 using the same method
-Alf- said:
Okay, supported model , now you can try to download to A7 using the same method
Click to expand...
Click to collapse
Pardon, but what method?
Crescent2135 said:
Pardon, but what method?
Click to expand...
Click to collapse
HiSuite
-Alf- said:
HiSuite
Click to expand...
Click to collapse
I've downgraded it to Emui 8. HiSuite doesn't seem to let me downgrade it any further than that though, instead pushing for me to upgrade again.
Crescent2135 said:
I've downgraded it to Emui 8. HiSuite doesn't seem to let me downgrade it any further than that though, instead pushing for me to upgrade again.
Click to expand...
Click to collapse
Your current build number?
-Alf- said:
Your current build number?
Click to expand...
Click to collapse
BND-AL10 8.0.0.368(C00)
Crescent2135 said:
BND-AL10 8.0.0.368(C00)
Click to expand...
Click to collapse
Okay, download 8.0.0.352 service ROM
Link
Unpack, find dload folder in "Software", copy it to the SD card (without unpacking it! ).
Turn of the phone, press and hold Power and both Volume buttons.
- initial settings and try HiSuite again.
-Alf- said:
Okay, download 8.0.0.352 service ROM
Link
Unpack, find dload folder in "Software", copy it to the SD card (without unpacking it! ).
Turn of the phone, press and hold Power and both Volume buttons.
- initial settings and try HiSuite again.
Click to expand...
Click to collapse
I managed to downgrade it to 8.0.0.352, but HiSuite's doesn't give me an option to downgrade from it. It just tells me that it's the latest version available.
-Alf- said:
You have to downgrade to A7 Nougat.
Use HiSuite, try it with chinese version:
Link
or
Link
If the rollback option is not available with your HiSuite ("switch to the older version" or "Earlier version"), you must downgrade to the lower Pie/Oreo build version number doing the dload method (flashing Service ROM ) and try again with HiSuite. (Dload process will erase your data!)
What is your build number? (Settings > About phone)
Click to expand...
Click to collapse
I tried,
HiSuite_9.1.0.305 (from the Link)
HiSuite_10.0.0.510_OVE
HiSuite_10.0.1.100 (from the Link)
HiSuite_11.0.0.650_OVE versions,
There is no such options related to downgrade/switch to older version.
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HELP!!! Unlock old mobile Nokia C1-01

Hello everyone, I have an old Nokia C1-01 from Yoigo Spain and I would like to unlock it for free.
Thanks
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ANUBIS1975 said:
Hello everyone, I have an old Nokia C1-01 from Yoigo Spain and I would like to unlock it for free.
Thanks
View attachment 5912877
Click to expand...
Click to collapse
Network lock or passcode lock?
mvikrant97 said:
Network lock or passcode lock?
Click to expand...
Click to collapse
Network lock
ANUBIS1975 said:
Network lock
Click to expand...
Click to collapse
Flash firmware from other country and it shall unlock network lock.
mvikrant97 said:
Flash firmware from other country and it shall unlock network lock.
Click to expand...
Click to collapse
What program can be used to flash this phone?
ANUBIS1975 said:
What program can be used to flash this phone?
Click to expand...
Click to collapse
Nokia Care Suite.
mvikrant97 said:
Nokia Care Suite.
Click to expand...
Click to collapse
I managed to flash it with the nokia best BB5 software but it doesn't remove the network lock.
ANUBIS1975 said:
I managed to flash it with the nokia best BB5 software but it doesn't remove the network lock.
Click to expand...
Click to collapse
Flash try flashing Indian firmware.
mvikrant97 said:
Flash try flashing Indian firmware.
Click to expand...
Click to collapse
The problem is that I can't find the Indian firmware.
ANUBIS1975 said:
The problem is that I can't find the Indian firmware.
Click to expand...
Click to collapse
I can make it available for you. Give an hour.
mvikrant97 said:
I can make it available for you. Give an hour.
Click to expand...
Click to collapse
Very thanks
ANUBIS1975 said:
Very thanks
Click to expand...
Click to collapse
Download Nokia Firmware Suite 1.4. I have attached the tool here.
You can download old Nokia Firmwares from official servers.
For list of Product codes, please see this link.
Please see the screenshot and the product code to enter for Indian Firmware.
mvikrant97 said:
Download Nokia Firmware Suite 1.4. I have attached the tool here.
You can download old Nokia Firmwares from official servers.
For list of Product codes, please see this link.
Please see the screenshot and the product code to enter for Indian Firmware.
View attachment 5913351
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Do I only have to put these three files?
ANUBIS1975 said:
Do I only have to put these three files?View attachment 5913367
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The last I used this phone and tool was 2018 so I don't remember on how to unlock it.
Please refer to YouTube for more information.
Flash the firmware and then use unlock tab in Best Infinity software.

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