Horizontal lines and dark spots on screen - Sony Xperia XZ1 Questions & Answers

Hi guys,
This is my 2nd XZ1 from Amazon and have a weird problem with the display, not sure if it's common!
Lines shows up whenever I rub/glide my thumb on the screen up and down at moderate speed!
Please check attached pics
Any ideas?
View attachment 4330700View attachment 4330701
Sent from my [device_name] using XDA-Developers Legacy app

I have a similar problem on my xz1 blue buyed from Amazon.
I have return the xz1 blue and I bought the black color that currently has no problems.
In blue color I also had touch problems

Well that sucks! So you are saying its a problem with the blue color! I'm just gonna send it back to Amazon and get the XZ1 Compact instead.
Sent from my [device_name] using XDA-Developers Legacy app

I believe that some of XZ1 screen does suffer from serious issues for me it was yellowish screen and now this, I think Sony should check what they are selling

Guess what! Just received XZ1 compact in blue color and that phone has the exact same problem! Sony is using some low quality screens on these two phones! The XZ premium I had got zero problems! So disappointed...
Sent from my [device_name] using XDA-Developers Legacy app

Guys I have this exact problem on my X compact
Im not sure about what you said about gliding up and down,
Ive been using my phone for more than a year now and never seen this problem untill today
The exact horizontal lines showed up when the phone was on charging and then faded out after some minutes
Any ideas?

I have the exact same issue currently toying the idea of getting rid of it because it's only 3 weeks old *sigh*

Hi got the same issue, is this common or

I have the same issue. It happens every single day and almost every time I push down on the screen. Please report this to Sony Customer Support; it seems to be a widespread issue. I will link this forum post in my report to them. Do the same in your ticket please.

i have noticed this issue on my phone in the first 2 weeks, but after that it's gone. The issue was also temporarily solved by restarting the phone.

Mine seems to be worse when the phone is cold

_Matthew said:
Mine seems to be worse when the phone is cold
Click to expand...
Click to collapse
Agree, I first noticed it when the phone was cold, and it was terrible that day. but its still there when the phone it in normal temperature too
Edit: Phone was sent for repiair under sony warranty, and got a replacement, so far did not see the issue

I have the same on XZ2... just low quality screen... Never agin Sony.

michal89chz said:
I have the same on XZ2... just low quality screen... Never agin Sony.
Click to expand...
Click to collapse
Do you also see a grid all over the screen?

Yes. Looks like we can see digitizer, this grey lines... but if you mean pixel location as,, grid'' then no.

Does anyone knows if there are many manufacturer for xz1 screen ?
As said in other thread, I personnaly do not have this on mine but had this on one of my previous xz5.
If there is different screen... How to check/determine which one is to share with potential buyers ?

I have not seen this problem. I have a black XZ1 dual with a glass screen protector on it.

I have had every color of the XZ1 and I never saw the issue. One of my phones had a weird ghost touch problem so I returned that one but over all they have been fairly problem free.

I unlocked bootloader and have same problem.
Will sony fix it free?

https://www.techradar.com/news/sony-claims-that-a-display-issue-on-its-xperia-phones-isnt-a-defect

Related

[Q] Xperia S' screen problems

So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Razje said:
So did anyone already found some dead pixels or subpixels, or yellowspots / stains in the screen.
Let us know here.
Click to expand...
Click to collapse
Nope just perfect
awf said:
Nope just perfect
Click to expand...
Click to collapse
Lucky you, i have a "dead pixel", green one.
And a yellowspot in the rightbottom corner, but that'll fade over time. (i hope)
I'm glad that the screen has a very high resolution, it's really hard to even notice the dead pixel.
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
I have the exact same, a yellowish spot in the bottom right corner.
I hoped it was the same problem as the iphone or SGS2.
They say the yellowspot is from the glue that they use to stick the screenlayers together, but it needs time to vaporise and should go away over time.
But I have my phone now almost a week and i still get the spot back now and then.
dibdin said:
I have noticed a yellowish tinge at the bottom of the display. Only really notice it when there is a white background. Is it likely that the display is somehow faulty??
Click to expand...
Click to collapse
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
prathaban said:
+1.
I've the same problem. I checked with service centre and they say it's software issues, which I can't believe.
Sent from my LT26i using Tapatalk
Click to expand...
Click to collapse
Lol software problem :')
Sounds like bull**** to me.
I had contact with T-Mobile today, about the dead pixel and yellowspot.
The guy told me he's going to get information for me, and see if they can replace it. he'll send me an email later.
Same hear.
Barely visible yellowish (only on whites) at the bottom part of the screen.
It varies depending on the view angle.
Perfect screen here
Sent from my LT26i using xda premium
T-Mobile called me today, they'll send me a new one next week
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Razje said:
T-Mobile called me today, they'll send me a new one next week
Click to expand...
Click to collapse
Lucky you! I'm still waiting for update from Sony! Will see if they can replace the unit.
I also noticed that at times the yellowish spot disappears and appears back again! I wonder what it could be!!
hiraj_panosian said:
I've had 2 Xperia S's so far both have some/one dead subpixels, T-mobile will call me when they have it on stock it again.
Click to expand...
Click to collapse
Ah you are the guy from the T-Mobile forum (Hiraj) with 5 dead pixels.
Anyway they told me it's in stock again next week (Monday 19th)
Just noticed that my screen keeps flickering, this is more noticeable on white backgrounds, is this normal as in the auto brightness or should I be worried?
Sent from my LT26i using xda premium
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Got a blue/whiteisch pixel to the top right of my screen
They said i need to have more then 3 to get a new phone :/`
Can i fix this ?
GiveMe2Beers said:
Hi guys just wanna update you regarding screen issues.
I've spoken with people on the forum of my country, other 2 guys with Xperia S and both of them got that really barely visible yellow tint on the bottom part of the screen (also, one of these guys has 2 Xperia S -him and his brother- and both of them have that tint).
Really difficult to explain it on forums (nothing compared to the GS2 yellow tint) because it's really hard to see and only visible on white/clear colors uniform backgrounds, but according to what I'm seeing it's a common issue, not a problem of a single faulty unit.
Click to expand...
Click to collapse
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
dibdin said:
I have the problem too. I called technical team dept from where i bought the phone, and they asked me to do a screen test over the phone. I tap the screen it shows all white, tap again red, green etc etc. He asked me if i could see a yellowish tinge running across the bottom of the display when these colours appeared on the display which i couldn't to be honest. I took it back to the shop, and i dont know if it has to do with the bright lighting within the store, but it didn't show up hardly at all, barely noticeable. It seems less noticeable in a well lit environment, or outside as opposed to when i am at home where it i notice it more. It is midly annoying, but this shouldn't be the case.
Can anyone throw any light as to what this could be??
Thanks
Click to expand...
Click to collapse
I believe that yellowish tint has something to do with warmth from the screen or the battery or the screen staying on for a longer time or something or something.
because when I'm using it alot, playing games, browsing, whatsapp etc etc. for like an hour. It gets more visible.
And then it's from "barely noticeable" to "hard to miss"
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Razje said:
I can clearly see it on Grey (notification slide down) or Blue (startscreen DrawSomething) or White.
Click to expand...
Click to collapse
Same here. Interesting what you say. I would still like to know where the consumer stands on this issue, and if Sony themselves would recogonise if this is a somehow a fault with the display. My Arc had no such problems.
Hi guys,
I'm new here, but I was reading the threads on the S from the start.
Reading through the screen problems I was thinking about the following:
The Xperia S's screen is glued- as I know -, like for example the iPhone4/4s'. Some i4 users noticed this yellowish tint as well, and they've came to a conclusion it was because of the glue what was used to put the screens together and it disappeared after about 1,5-2 weeks.
This could explain the reaction to temperature differences too.

Nooooooo dead pixel :(((((((

I thought I was in the clear with prime issues as I had none for over 3 months but I just noticed today I have 1 dead pixel (( its only noticble in whiteish backgrounds but its really annoying and I can't send it back cuz I've had it since the beginning of January. I can't even see it in non white backgrounds though. Is it even possible to fix this because it just happened today? Also by serial number starts with b not c so its one of the early models
Sent from my Transformer Prime TF201 using XDA Premium App
There are a couple of apps in Google Play that might help. They play a pattern of shifting colors repeatedly over either the entire screen or a small area. This can sometimes help, although I think it's more common for stuck pixels (i.e., those stuck showing a single color) to be fixed compared to dead pixels.
wynand32 said:
There are a couple of apps in Google Play that might help. They play a pattern of shifting colors repeatedly over either the entire screen or a small area. This can sometimes help, although I think it's more common for stuck pixels (i.e., those stuck showing a single color) to be fixed compared to dead pixels.
Click to expand...
Click to collapse
I second this! Pixel Fixer on the market did the trick for a stuck pixel I had on mine.
Well the pixel only shows as the colour white. also pixel fixer didnt work
Are you sure it isn't LCD mura and not a dead pixel? Do a quick search for LCD mura and you'll see what I'm talking about. I have LCD mura, which is only visible on white backgrounds, and it appeared after a few months of ownership.
Sent from my Galaxy Nexus using xda premium
Well i dont think its lcd mura. Its a pixel upon whiteish backgrounds that shows up contrastingly to the white. Under other colours, its very hard to notice but it is still there
Sent from my HTC Vision using xda premium
evilcuber said:
Well i dont think its lcd mura. Its a pixel upon whiteish backgrounds that shows up contrastingly to the white. Under other colours, its very hard to notice but it is still there
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Man! I noticed the very same thing while on holiday last week. Couldn't believe it.
My Prime had 3 dead pixels out of the box. It's a C3 and other then the pixels the device functions flawlessly...I'll probably just wait and see if anything else goes wrong as I don't plan on unlocking the bootloader anytime soon.
Got mine right before the year end or around that time, one of the first models. Just noticed today that it has some stuck pixels, a few in a spot somehow. Trying some pixel fix apps, but it might be stuck. Damnit, need to RMA already? It's 3-4 months old...this is why I didn't want to unlock the bootloader yet. Asus quality, I've done nothing to the tablet to make this happen, yet if I had the unlocked bootloader they would have blamed me and probably not fix it since it has a void warranty. Even though it seems like a hardware defect. Stupid.
evilcuber said:
I thought I was in the clear with prime issues as I had none for over 3 months but I just noticed today I have 1 dead pixel (( its only noticble in whiteish backgrounds but its really annoying and I can't send it back cuz I've had it since the beginning of January. I can't even see it in non white backgrounds though. Is it even possible to fix this because it just happened today? Also by serial number starts with b not c so its one of the early models
Sent from my Transformer Prime TF201 using XDA Premium App
Click to expand...
Click to collapse
I also have a similar issue with mine, 3 bright pixels that only show against white backgrounds. I am waiting till they get these devices more stable before RMA, which everybody should be able to do even if you get it in January, since it is covered under the hardware warranty.

Dead Pixels

Has anyone found dead pixels on their Z2 got mine Saturday and already had it replaced once for this issue and the replacement has the same problem
Cant find any dead pixels on mine. Come to think of it i always got lucky with stuff like that. Not a single dead pixel on any device i ever had.
2, one really noticeable, one is faded
Sent from my D6503 using Tapatalk
Sony warranty states that 2 dead pixels are acceptable. Fortunately, my Z2 has none.
I've sent mine back for a replacement with one dead pixel and overheating issue. Bought it last Friday, already gone
I found one dead pixel on mine, but I'm ignoring it for now.
OK. I have one stuck green pixel on the top right. Is this a common thing with xperias? Does anything actually work to fix them? My phone is ULB so I can't get it replaced.
robt772000 said:
OK. I have one stuck green pixel on the top right. Is this a common thing with xperias? Does anything actually work to fix them? My phone is ULB so I can't get it replaced.
Click to expand...
Click to collapse
Try display tester pro. No guarantee but worth the try
I had a Z replaced at least a dozen times due to dead pixels, eventually got a Z1 which had none but now it looks like Sony is plagued by them back with the z2
I've tried a few apps to fix it. Its only barely visible when on full brightness with a black background when its close to my eyes. No biggie.
Is this pretty common with Sony Xperias?
robt772000 said:
I've tried a few apps to fix it. Its only barely visible when on full brightness with a black background when its close to my eyes. No biggie.
Is this pretty common with Sony Xperias?
Click to expand...
Click to collapse
Every phone manufacturer suffers from these problems not just sony, I remember it was a common problem with the nexus 5 when it got released, if it's only 1 dead pixel then it should be much of a problem, besides I have heard you need at least 3 dead pixels to get a replacement
do you guys check for dead pixels with a magnifier? As now with these high dpi screens it's pretty hard to identify "one" dead pixel to me... maybe mine has but i don't think i can notice it without a magnifier lol
I only noticed it on the black screen in the dark. It doesn't bother me, it's only one pixel.
whiteblazer01 said:
I only noticed it on the black screen in the dark. It doesn't bother me, it's only one pixel.
Click to expand...
Click to collapse
Same for me. Only visible on full brightness with black. Its never like that unless I check.

Xperia Z Red Tint Bottom Half of Screen!

Hi,
I recently got the Xperia Z2 Black and I noticed when I look at the phone directly without tilting there is a reddish tint on the bottom. When I tilt the phone slightly it go away. However, the way I use my phone is to put it directly (no tilt) when using it.
Is that normal? I read here that there are some Z2 that have gap or overheating but I have non of those. I recorded 4K video for 16 minute and nothing happened. I turned it off as my hand got tired.
Do you think I should return it?
Thanks.
PS: The red tint is not very extreme but it is very noticeable in white background. I used the white balance to reduce it but it's still there.
Note: The title say Z but it's actually Z2.
Iorveth said:
Hi,
I recently got the Xperia Z2 Black and I noticed when I look at the phone directly without tilting there is a reddish tint on the bottom. When I tilt the phone slightly it go away. However, the way I use my phone is to put it directly (no tilt) when using it.
Is that normal? I read here that there are some Z2 that have gap or overheating but I have non of those. I recorded 4K video for 16 minute and nothing happened. I turned it off as my hand got tired.
Do you think I should return it?
Thanks.
PS: The red tint is not very extreme but it is very noticeable in white background. I used the white balance to reduce it but it's still there.
Note: The title say Z but it's actually Z2.
Click to expand...
Click to collapse
Of course, you have to return it. If you do not you'll regret in the future
discipuloosho said:
Of course, you have to return it. If you do not you'll regret in the future
Click to expand...
Click to collapse
Well, do you have any red tint on the bottom half of your screen?
Iorveth said:
Well, do you have any red tint on the bottom half of your screen?
Click to expand...
Click to collapse
I have worse problems, and I was dumb and not returned it when I had the opportunity
discipuloosho said:
I have worse problems, and I was dumb and not returned it when I had the opportunity
Click to expand...
Click to collapse
I returned the phone for replacement and waiting for it.
Hopefully I will not get any of the overheating problems or the gap problems as my old one didnt have any of those.
Thanks.
Iorveth said:
I returned the phone for replacement and waiting for it.
Hopefully I will not get any of the overheating problems or the gap problems as my old one didnt have any of those.
Thanks.
Click to expand...
Click to collapse
not at all

Yellow Tint

Hello,
I was just wondering if this is a hardware error or software error but my screen seems to have a slight yellowish tint, but the very bottom seems more white.
Sent from my ONE E1003 using Tapatalk
Pixelicious said:
Hello,
I was just wondering if this is a hardware error or software error but my screen seems to have a slight yellowish tint, but the very bottom seems more white.
Sent from my ONE E1003 using Tapatalk
Click to expand...
Click to collapse
Seems like a hardware problem
Sent from my ONE E1003 using Tapatalk
I'd guess it's because of glue which is used to hold screen and glass panel together. Probably it haven't dried yet. Wait couple of days and screen should lose it's yellowish tint. If not then RMA the phone.
Znamir81 said:
I'd guess it's because of glue which is used to hold screen and glass panel together. Probably it haven't dried yet. Wait couple of days and screen should lose it's yellowish tint. If not then RMA the phone.
Click to expand...
Click to collapse
^^I agree!
Yeah just a check back and the yellow is still there I've submitted a ticket waiting for reply :S
Sent from my ONE E1003 using Tapatalk
So I ordered a OPX on 8th Nov and got it on 10th Nov, What an awesome device with brilliant Display !!!!
Then my cousin saw it and wanted on for himself, so I ordered another one for him on 11th and got it on 14th ...
But when I saw compared both the phones, I realized that my OPX's display has a Yellow Tint
So after the Moto X(gen 2), Nexus 5X ... The OPX also has the same problem ...
I wonder what might be the reason behind this and why none of the company ever commented on this issue before ????
I want all of you to check your device and see what type of display you have, so that we may be able to conclude which one is defective, and if a particular batch is affected .
Here is the information of my 2 OPX :
1.
Month and Year of Manufacture: Oct 2015
Month and Year of Import : Nov 2015
QC: 2003D
Date : 2015.10.21
Yellow Display : YES
2.
Month and Year of Manufacture: Oct 2015
Month and Year of Import : Oct 2015
QC: 2003D
Date : 2015.10.17
Yellow Display : NO
Once we get color correction in the custom kernels this won't matter.
geko95gek said:
Once we get color correction in the custom kernels this won't matter.
Click to expand...
Click to collapse
Still annoying it being there is the first place tho, it's not meant to be like that. Clearly a defect. Also my QC was 2002N
Pixelicious said:
Still annoying it being there is the first place tho, it's not meant to be like that. Clearly a defect. Also my QC was 2002N
Click to expand...
Click to collapse
Yeah definitely annoying.
How did you find the build date and all? Is it on the box?
geko95gek said:
Yeah definitely annoying.
How did you find the build date and all? Is it on the box?
Click to expand...
Click to collapse
The only information I could find was the QC Code and it was on the bottom of my box
Blue Tint Display On OnePlus X
Using This phone for about 2 days and just found that the whites on the display are bluish in color or i can say that it has blue tint on display when viewed from different angle . Also found that the Reds are somewhat orangish red in color .
Just wanted to Know that is this is Software problem or i have got a phone with defective display .
Maybe it's your personal taste of colors ? I haveQC2006N
Date 2015.10.24 Screen perfect for me,no blueysh or yellow here
Shubham84 said:
Using This phone for about 2 days and just found that the whites on the display are bluish in color or i can say that it has blue tint on display when viewed from different angle . Also found that the Reds are somewhat orangish red in color .
Just wanted to Know that is this is Software problem or i have got a phone with defective display .
Click to expand...
Click to collapse
I've read about a slight blue tint when looking at the display from an angle, in several video reviews.
I've came here to rant as well, bought the OPX and have used it for a few days, mine also has the yellow tint issue on the top half of the screen (bottom half is a nice white). It is visible on day to day use which makes it annoying. Would've been able to live with it if the whole display was slightly yellow but the fact that part of it is and part of it isn't bugs me.
I've seen possible solutions like using a hairdryer of leaving it on the car dashboard but this issue is not my fault-I shouldn't have to go through **** to fix it. OnePlus better do something about it or I want my money back.
I've opened a ticket/RMA hopefully they get back to me early next week.
On a side note camera isn't as good as it could be, sd card bug is annoying, battery isn't great. My LG Spirit served me better to be honest.
ShinOrochiX said:
I've came here to rant as well, bought the OPX and have used it for a few days, mine also has the yellow tint issue on the top half of the screen (bottom half is a nice white). It is visible on day to day use which makes it annoying. Would've been able to live with it if the whole display was slightly yellow but the fact that part of it is and part of it isn't bugs me.
I've seen possible solutions like using a hairdryer of leaving it on the car dashboard but this issue is not my fault-I shouldn't have to go through **** to fix it. OnePlus better do something about it or I want my money back.
I've opened a ticket/RMA hopefully they get back to me early next week.
On a side note camera isn't as good as it could be, sd card bug is annoying, battery isn't great. My LG Spirit served me better to be honest.
Click to expand...
Click to collapse
That's a shame mate,hope you get it sorted soon.
On the battery front I find it quite good tbh. I get over 5 SOT regularly in day to day usage.
Sent from my Nexus 4 using Tapatalk
geko95gek said:
Once we get color correction in the custom kernels this won't matter.
Click to expand...
Click to collapse
Are you sure that custom kernels will be able to fix this?
(Maybe blu_spark)
Calvin2394 said:
Are you sure that custom kernels will be able to fix this?
(Maybe blu_spark)
Click to expand...
Click to collapse
Yeah, once the kernels implement colour correction it will be fixable.
Think back to Nexus 4, so many people were running different colour profiles lol
I don't know if it's plcaebo or it really happened. I stay in Mumbai which has a hot and humid climate (40degree is normal for us) and went to a cold place with temperature around -5 degree. I noticed that the screen got a yellow tint but it got back to normal once I got to warmer place. Now it could just be my illusion. Could anyone with some knowledge on this opine on this??

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