possible virus - Android Q&A, Help & Troubleshooting

Please help,
Hopfully this is a good place for this thread.
From 2 months I have issue with my android 6. Google play randomly opens links to some stupid app and games. This is Very enoying, when I make a phone calls and have phone close to my ear, there is black screen to prevent unwanted operation and suddenly google play open with ads ,screen got awake and I hang out or put someone on hold. This happens very randomly doesn't matter what I do. I tryed install many antivirus and did not showed anything. I tryed clear cache of Google play but did not help this.Can anyone have some solutuon?
Please help

You can do Factory Reset : (this wiil wipe your data ) so make sure you first remove you Google and other accounts before doing this , or you can use
CM Security app to clean viruses .
https://play.google.com/store/apps/details?id=com.cmsecurity.lite&hl=sr

x7nofate said:
Please help,
Hopfully this is a good place for this thread.
From 2 months I have issue with my android 6. Google play randomly opens links to some stupid app and games. This is Very enoying, when I make a phone calls and have phone close to my ear, there is black screen to prevent unwanted operation and suddenly google play open with ads ,screen got awake and I hang out or put someone on hold. This happens very randomly doesn't matter what I do. I tryed install many antivirus and did not showed anything. I tryed clear cache of Google play but did not help this.Can anyone have some solutuon?
Please help
Click to expand...
Click to collapse
It may not be a virus but it is a likely result of adware that was installed as part of an app you installed.
You could probably find out what installed it by using a good security scanner. If that doesn't do the trick, reset the phone back to Factory settings. Make sure you back up your data.
Sent from my SM-G950U using Tapatalk

Related

[Q] My phone seriously messed up itself

Yesterday my phone ran out of battery and it took me a while to get back to my charger. I came back late and I put my phone to recharge over night. I wake up and start my phone and it's like it's never been used before. It has done some sort of reset by itself. All these help popups comes up about how to use slides and motion etc etc. My gmail account is not registered to my phone anymore. I go through my applications and now I start to realize that something is seriously wrong.
Some of my apps are missing on my home screen and when I look for them they seem to be uninstalled, so I try to install these apps again and get the "unknown error code during application install -24" error. This is the case for 3 of my paid applications. Portfolio stocks, swift key and maps with me.
I have more problems though, 50 % of all my apps that are still installed will not even start, like all of my games for example, Every time I try to start one of these I get "Unfortunately, application has stopped" This is also the case for some other apps like skype and spotify. Most of my apps have completely dropped the app settings and information. All my whats app conversations are gone for example and my number isn't even registered anymore.
Some apps still have the icon on my home screen but when I try to start these (like googles for example) it says "application not installed" even though the icon is there.
So as you can tell there some major problem has occurred when my phone turned itself of yesterday.
Now I'm afraid my phone ****ed itself up to much to actually be recovered with is a ***** but I'm wondering how the hell could this happen? What kind of information has deleted itself and why is this possible?
And is there anything you guys think I can do except resetting the whole device. My phone is not rooted and I regret not making backups.....
I have a galaxy s3 I9300 with android 4.1.2
Regards
Victor
factory reset. don't know why it happened

Phone Reboots When Updating Apps in Play Store

Hello again.
I'm experiencing a new problem with my phone that is becoming very aggravating because it seemingly occurred when I did nothing unusual or risky with my phone. Every time I update an app in the google play store, my phone locks up and will reboot itself. Sometimes it will remain frozen until I hold down the power button myself. This problem also happens when uninstalling apps and installing apps, but it doesn't do it regularly. Sometimes it works, sometimes it doesn't. But the phone will always freeze when updating apps. Like I said, I have done nothing risky with the phone. I haven't installed or removed any apps that require superuser access. I haven't downloaded anything to my phone. All I have done is install a few apps here and there from the store, evaluate if I like them or not, and decide if I want to keep them. Recently I haven't been keeping new ones, so I promptly remove them. Out of nowhere this problem shows up when I tried to install another app (thought maybe the app caused it so I got rid of it), and now the updates freeze my phone.
The apps successfully update each time, but immediately after the process finishes, the phone locks up. After rebooting, the updates are saved and the apps aren't corrupt or anything. What can be causing this to happen? Everything on my phone was working flawlessly, and now this problem is seriously hindering the usability of my phone and I don't understand what went wrong.
My phone is the Virgin Mobile Samsung Galaxy S2 4G SPH-D710. It is rooted and is running the stock ROM.
Any help would be appreciated.
Britt47 said:
Hello again.
I'm experiencing a new problem with my phone that is becoming very aggravating because it seemingly occurred when I did nothing unusual or risky with my phone. Every time I update an app in the google play store, my phone locks up and will reboot itself. Sometimes it will remain frozen until I hold down the power button myself. This problem also happens when uninstalling apps and installing apps, but it doesn't do it regularly. Sometimes it works, sometimes it doesn't. But the phone will always freeze when updating apps. Like I said, I have done nothing risky with the phone. I haven't installed or removed any apps that require superuser access. I haven't downloaded anything to my phone. All I have done is install a few apps here and there from the store, evaluate if I like them or not, and decide if I want to keep them. Recently I haven't been keeping new ones, so I promptly remove them. Out of nowhere this problem shows up when I tried to install another app (thought maybe the app caused it so I got rid of it), and now the updates freeze my phone.
The apps successfully update each time, but immediately after the process finishes, the phone locks up. After rebooting, the updates are saved and the apps aren't corrupt or anything. What can be causing this to happen? Everything on my phone was working flawlessly, and now this problem is seriously hindering the usability of my phone and I don't understand what went wrong.
My phone is the Virgin Mobile Samsung Galaxy S2 4G SPH-D710. It is rooted and is running the stock ROM.
Any help would be appreciated.
Click to expand...
Click to collapse
Hi there,
Have you tried clearing the cache for Google Play Store in Application manager? Try this first! You could also try (I assume you also have a working CWM recovery or similar?) wiping cache and dalvik in recovery!
CarlM34 said:
Hi there,
Have you tried clearing the cache for Google Play Store in Application manager? Try this first! You could also try (I assume you also have a working CWM recovery or similar?) wiping cache and dalvik in recovery!
Click to expand...
Click to collapse
I've already wiped the cache, data, and even tried uninstalling updates for Google Play and Google Play services. Made no difference.
As for dalvik, I'm not sure what that means. Any pointers would be helpful!
Britt47 said:
I've already wiped the cache, data, and even tried uninstalling updates for Google Play and Google Play services. Made no difference.
As for dalvik, I'm not sure what that means. Any pointers would be helpful!
Click to expand...
Click to collapse
The dalvik cache will probably be under Advanced in Recovery
zj
I don't have CWM recovery. Sorry I didn't know what you meant when you asked that.
Sorry if bumping or double posting isn't allowed, but I wanted to update this thread.
I think I may have solved the issue. Makes no sense as to why it happened or how it's even related to what I did. I racked my brain for the most recent things I installed on my phone and the only app that came to mind was Cut the Rope. It was the last thing I could remember that installed fine. I removed it and nothing locked up. Then I tried updating one of my apps and presto. No freeze or reboot. Then I installed an app from the play store and it worked perfectly. Did it multiple times with no error. I feel like Android is so temperamental that if I even look at it wrong something will break. -_- I don't know. Maybe being rooted has something to do with it, but my guts don't want to believe it.
I'll put "solved" in the title once I keep using my phone and make sure it's working correctly. If so, I suppose the moral to this problem is just uninstall anything recent from your phone if you experience similar issues. Wish I could know the technical cause though.
Britt47 said:
Sorry if bumping or double posting isn't allowed, but I wanted to update this thread.
I think I may have solved the issue. Makes no sense as to why it happened or how it's even related to what I did. I racked my brain for the most recent things I installed on my phone and the only app that came to mind was Cut the Rope. It was the last thing I could remember that installed fine. I removed it and nothing locked up. Then I tried updating one of my apps and presto. No freeze or reboot. Then I installed an app from the play store and it worked perfectly. Did it multiple times with no error. I feel like Android is so temperamental that if I even look at it wrong something will break. -_- I don't know. Maybe being rooted has something to do with it, but my guts don't want to believe it.
I'll put "solved" in the title once I keep using my phone and make sure it's working correctly. If so, I suppose the moral to this problem is just uninstall anything recent from your phone if you experience similar issues. Wish I could know the technical cause though.
Click to expand...
Click to collapse
Lets hope you have it sorted now:good:

10193 10194 Android

I set a data usage limit in my phone, because I was using a lot of data. After doing it, it alerted me that my mobile data was about to go over and cut off. So scrolled down and discovered these 2 "Android " (looked like the little green Android robot ) and they are named "10193" & "10194" 10194 runs in the foreground all the time and 10193 runs in the background all the time. I was told these are "Kaspersky Mobile Security or Parental Control Monitor" I'm 34yrs old and my parents don't monitor me, please help...
Sent from my SCH-R530M using XDA Premium 4 mobile app
Do you have Kaspersky installed?
veeman said:
Do you have Kaspersky installed?
Click to expand...
Click to collapse
I do not think I did or ever had I looked at all the appsI have installed via play store under the all section of "my apps" and do not see it.
Why do you say it is Kaspersky? My phone has been having some really weird things happening to it. I went though 3 batteries in 2 months, its been using a ton of data. My data just reset on 10/29/13 and it is already at 5gb. Also we have been finding "duplicate processes" running in the application manager. I really don't know what to do, I have installed Avast, Look out, and some other antivirus apps nothing has helped. Reset a few times and it will help it for a little bit and then boom its right back
victhesunshine said:
I do not think I did or ever had I looked at all the appsI have installed via play store under the all section of "my apps" and do not see it.
Why do you say it is Kaspersky? My phone has been having some really weird things happening to it. I went though 3 batteries in 2 months, its been using a ton of data. My data just reset on 10/29/13 and it is already at 5gb. Also we have been finding "duplicate processes" running in the application manager. I really don't know what to do, I have installed Avast, Look out, and some other antivirus apps nothing has helped. Reset a few times and it will help it for a little bit and then boom its right back
Click to expand...
Click to collapse
I recommend wiping completely and start fresh with a new ROM. You could also install an app like Data Manager and see which app is using the most data and uninstall. Also, do not install apps that you download off the internet. Only download from reputable sources like the Play Store and Amazon app store.
veeman said:
I recommend wiping completely and start fresh with a new ROM. You could also install an app like Data Manager and see which app is using the most data and uninstall. Also, do not install apps that you download off the internet. Only download from reputable sources like the Play Store and Amazon app store.
Click to expand...
Click to collapse
this is going to sound crazy, but i just got that phone back up and running in January. But that is what I did,,,
The reason I said Kaspersky is because this guy I know said he "googled " those numbers and symptoms a
and deemed it that. IT did have a spy wear type thing on it but it was not Kaspersky. It was one that was
sent from a website and it has to be removed via the website. I don't remember the name. Anyhow I have
long since ditched that phone and on to bigger and better things. But w/ that phone it has sparked an interest
in this whole "development/modification" thing! Thanks for you help and advice and sorry it took me so long to
get back to you! Be blessed!:laugh:
Hi Everyone, I know this is a very old thread, but I want to give out a solution because I just encountered this 10194 app as well.
I would like to post this for future reference to other people who will encounter this since I've done searching around about this but I can't find any solution.
To remove this app you must:
1. Open Settings and tap [Security] or [Security and Finger Print] or any other name it might now posses.
2. Under this settings entry, you'll see [Device Administrators], tap that
3. Inside [Device Administrators] you'll see that there is a blank application containing a space as well and the indicator should be ticked, that means this app has administrator access to your phone, it has access to calls, messages, email accounts, etc. See: here
4. Tap this app and [Deactivate] or [De-authorize] it
5. Now go back to the main settings list and navigate to [Apps] or [Applications]
6. Tap the app and you can now uninstall it.
I highly recommend changing your passwords for any account that might have been on that phone, there is a high possibility that this app has gathered information on you.
This includes phone call lists, phone call recordings, your contacts, your messages, notes, emails, etc.
This is a speculation of course and will highly depend on the amount of data this application has passed to wherever it connected to but it is safe to assume that you have been infected by malware and your previous information has been compromised.

Multi user issue / apps stuck at 100% download.

Hello internet.
I'm now turning to XDA to look for someone with similar problems. Here we go.
Yesterday my girlfriend came to me in distress, saying that the tablet issnt working and she can't play The Sims ( which was her biggest concern ). So it turns out that switching user and then 3 seconds in the table freezes and reboots.
Tried everything in my not so very good knowledge in Android troubleshooting, clearing cache etc. Ended up with deleting her user. And ofc the game didn't connect properly to Play Games so her progress is lost :fingers-crossed:
I'm hoping this won't happen again, if so, I might as well return it - it has consumed so much time already trying to configure it.
Now after the reset, I can't install apps from the market. They stay stuck at 100% download but won't install.
After some moderate googling, force stop and clear cache of Play Store makes the app (1 app at the time) install/Uninstall.
!Highly! annoying.
So, anyone out there with same luck as me?
Yes. I have exactly the same problem with my CMR-W09 device. I tried to create a other normal user and restricted user and with both account I had the same problem on main user account: stuck at 100%.
I really hope Huawei should fix this problem!

HELP

Urgent help needed adds are popping up, first shows google logo then random add pops up everywhere haven't installed any new apps like wtf what it making it show up?
Ranop11 said:
Urgent help needed adds are popping up, first shows google logo then random add pops up everywhere haven't installed any new apps like wtf what it making it show up?
Click to expand...
Click to collapse
Is it by chance Google Assistant or just the Google App? Can you post a screenshot of the advertisement your seeing?
If in doubt try factory data resetting the phone. I would suggest this combined with an antivirus/malware scanner (at the very least the latter if you don't plan on factory resetting the phone). A factory data reset basically resets everything back to default and removes all your apps. Set your phone backup, install some sort of antimalware/antivirus app and then pay particular attention to what apps you install. If the issue happens again take note of what apps you installed last/recently (cuz they might be the cause).
Don't do factory reset,download Malwarebytes eecurity,u will get 1 month free,then choose "use deep scanner during full scan" from the settings,it will detect and kill the malware nd adware
Chack the apps with an "overlay permisson"
Got it fixed had running Malwarebytes and Samsung owns antivirus both got nothing, i cleaned Google cache, reset their app data, removed few apps and its gone thankfully, have no idea where it would come.
The picture attached is "Estonian language" but yeah it would close my apps and show the add when I click show recent apps shows "Google play services" and then it immediately deletes itself.

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