Hello i just bought mate 10 pro and i'm trying to restore an app from the older phone, since i don't want to root (not even the older was rooted) and can't use TB i made a backup with adb. I have the .ab file on the desktop and i want to restore it on the mate, when i launch the command on desktop it say "now unlock your device and confirm the restore operation" as it should be but on the mate nothing happen, the prompt doesn't trigger. The phone is recognized by adb (phone code is displayed on adb devices), I activated dev option, debug usb , tried mtp, ptp, took off the security lockscreen..i even noticed that sometimes debug turn off by itself but i've been sure to have it unlocked during the process...any tips?
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This bull**** driving me crazy
Did you try to enable USB debugging in Developer settings?
vanzant83 said:
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This bull**** driving me crazy
Click to expand...
Click to collapse
Windows 10 and the mate 10 don't play nice together because of driver signing, that may be the issue, there is a registry fix in the mankindtw thread on rebranding which has the fix, perhaps try that.
Related
Im so saaad! i think its all my fault.. i copied everything from my galaxy s2 storage over to my new xperia s.. and now it doesnt recognize the phone so i can transfer files..
what should i do ? please help!
btw the phone is just awesome! wauw!
I would also like to know how to properly mount the storage to a PC so that it is recognised as a Mass Storage Device rather than a MTP connection..?
Its so annoying not being able to see thumbnails of the pictures/videos you are trying to access..its also annoying that the PC has to spend time on downloading the files before playing rather than streaming straight from the storage.
Anyone have any ideas? plz..
Rather than starting a new thread I just used this one..thx in advance
When you connect the phone, on notification bar should say Internal storage connected. When you go to My Computer you should see Other section, where new device come up, called... Xperia S. Double click on it, so it goes to Internal storage. Again, double click and... you can see internal content. Hope it helps.
Same thing happened to me.... Today onwards time n again seeing a mtp driver failed issue when connecting to my win7 laptop. It wad working fine earlier. When I switch off n restart the device,it installs driver correctly and autoplay option comes up to open the xperia s device. However when I click on open folder, I dont see any folders in my xperia s phone. Hence no file transfer is possible. How can I get my phone working again?
I tried to do pc system restore... Since it was working yesterday...but that didnt solve the issue either. Any ideas?
Sent from my LT26i using XDA
Do you use different USB ports? Try to stick to only one. I still have XP and mine is always working, so this is definitely PC and windows issue.
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Hi has this problem been solved. I have two computers, the win 7 one installed fine but it refuses to work on the xp one.
any help?
intellix said:
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Click to expand...
Click to collapse
I've got the same problem, but you can still use MyPhoneExplorer from
.fjsoft.at
to access your phones data. please also read the forum, because it needs an app on your phone too.
fjsoft.at/forum/viewtopic.php?t=11454
Also I've called with the xperia help line about a driver pack, but there aren't any lose available, exept what is in SEUS or PC Companion, but they don't work for me.
Can also some tell me if SEUS also will provide the new firmware 6.0.A.3.67? because SEUS tells me that my phone is uptodate, but I still have 6.0.A.3.62.
Install the latest version of media player, that worked for me.
Try connecting phone in Debug mode. On first time MTP driver installation will fail too but after that disconnect phone, disable Debug mode in phone and connect. Now it should working.
If will not working then go to Device manager on your PC, find "Mobile devices", select something with MTP in name, right click and choose "Uninstall". Disconnect phone, connect again and now it should working.
Worked for me!
Hurray! I fixed it on my computer WinXP sp3. I did everything with MTP bla bla winmedia11 even dev kit MTP = No fix.
go to Settings-> apps-> handle apps-> all-> MtpApp <open it.
Clear data and cache. (restart phone if you want)
plug the phone in USB and wait.. the scanner/camera thing comes up.
Right click on This computer (my computer?) chose "Handle" -> device manager -> scanners and printers-> right click on the "phone" -> settings -> device driver-> update.
Chose let windows search for XXX and voila MTP device driver found and installing.
(I'm using Swedish interface so the names of step might be wrong )
I can confirm that delete data / cache on MTP App indeed solved the problem. Thanks
Hi
Wondering how to set my new z5 in ptp mode, so i can use helium to transfer my userdata from games to new phone.
Im looking for that answer too, just bought z5c.
Hi, I just did a Helium Backup yesterday, you don't actually need the ptp connection. Go into the device manager and right click on "ADB device" (it has a yellow triangle icon on it) and reinstall driver from your pc, choosing "ADB interface". Then disconnect the device from the computer, close helium on the computer and reopen, then reconnect. The connection will establish. That was my experience, YMMV but fiddling a bit can help. I hope you succeed
The steps I did to enable PTP mode so I can use adb:
- plug the phone into the PC USD and install normal drivers
- install Helium backup app on the phone. Run Enable PTP from Helium. It will not work, but will pop an ADB unknown driver in your computers Device Manager
- Download Sony ADB drivers: http://developer.sonymobile.com/downloads/drivers/xperia-z5-compact-e5803-and-e5823-driver/ and then unzip
- in device manager, right click on ADB Device, Select update driver, select Search Location and point to the drivers unzipped in the step above. Make sure you include Search Subfolders. The driver will be detected and you can install it.
- In helium app, enable PTP
After this I could use ADB!
After doing this, my phone rebooted and then could not be seen by Windows. So there are no recognizable drivers for windows? Sony PC Companion re-install did not reinstate the drivers.
Anyone know how to fix?
Hello i just bought mate 10 pro and i'm trying to restore an app from the older phone, since i don't want to root (not even the older was rooted) and can't use TB i made a backup with adb. I have the .ab file on the desktop and i want to restore it on the mate, when i launch the command on desktop it say "now unlock your device and confirm the restore operation" as it should be but on the mate nothing happen, the prompt doesn't trigger. The phone is recognized by adb (phone code is displayed on adb devices), I activated dev option, debug usb , tried mtp, ptp, took off the security lockscreen..i even noticed that sometimes debug turn off by itself but i've been sure to have it unlocked during the process...any tips?
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This nosense bull**** driving me crazy
Hi
Just got my A3. I'm unable to connect with adb to restore my backup. I enabled Dev options and USB debugging and when plugged into USB I get P notification icon and USB debugging connected message in notification. However
adb devices
shows nothing is connected. I notice there is no pop up asking if I want to authorize this computer which is iirc normally what happens.
adb can see my blu g6 phone so that's working. When I connect the A3 as a storage device, with no USB debugging, I can transfer files ok, so USB is working. I have a fresh Android studio install which should have the right sdk. I tried
adb connect <ipaddress>
and got "no connection could be made because target machine actively refused it" I did not refuse, because nothing popped up.
Have rebooted both phone and PC (windows 7)
Any idea what's going on? Thanks
Sent from my G6 using Tapatalk
Follow up: okay I figured out I need to install adb driver because A3 shows up in yellow in device manager. But I can't find a driver that works. I googled xiaomi A3 adb driver and downloaded like five of them from different sites and none worked. When I point windows to the folder where I extracted the driver it says could not find driver for your device.
I'm going nuts. Can someone point to a working driver for Windows 7?
Sent from my G6 using Tapatalk
These always worked for me. If they are not automatically installed for the device, follow the instructions in the video.
https://forum.xda-developers.com/showthread.php?t=2588979
Thanks. I figured out where I went wrong.
Instead of using the "browser file on my computer" and point it to where the driver is, I have to choose "let me select from a list" then "all devices", then select the Android composite adb driver. At least this works on Windows 7.
---
So I restored my back up, I got the pop up to confirm restore my data, and it seemed to run through the restore and took a while, but nothing changed. None of my app data was restored. All apps are still in newly installed state.
It did restore the data in SD storage, so my download folder etc got restored, which I could've done just copying to and from my PC.
What I really want is all the app data restored so I don't have to log back into all the different services and do all the settings again.
I did the back up with
adb backup -all -apk -shared -f allbackup.ab
Shouldn't that have worked?
Sent from my G6 using Tapatalk
From what I remember adb restore does not install *.apk back. It only writes back system and data files. So if you wanna all the app data restored - reinstall all apps manually before and then do adb restore.
On Windows you can sort of semi-automate that process in command prompt:
for %f in (C:\<your pak folder location>\*.apk) do adb install "%f"
Make sure though apk don't have spaces in their names or adb will complain.
qwertysmerty said:
From what I remember adb restore does not install *.apk back. It only writes back system and data files. So if you wanna all the app data restored - reinstall all apps manually before and then do adb restore.
On Windows you can sort of semi-automate that process in command prompt:
for %f in (C:\<your pak folder location>\*.apk) do adb install "%f"
Make sure though apk don't have spaces in their names or adb will complain.
Click to expand...
Click to collapse
I looked at adb logcat and there were a bunch of errors. Looks like it did try to restore app data but failed. Google back up already installed the apks back (except for the ones I side loaded) so that wasn't the problem. It's the app data (settings, etc) that I was hoping to get back
Oh well I just spent an hour setting my apps up again. I hear Google has already deprecated adb backup. Android needs a good non root desktop back up solution, not the cloud backup where you're at the mercy of Google and the individual apps to decide what get backed up.
Since i have had my phone i never had got the file transfer to work between my pc and my phone which is so annoying since i have 1tb and I cant access it. I have even called support and they remote into my phone even they never got it to work said it was a compatibility issue can someone help me out here my current setup is windows 10 on my pc adb and pc drivers installed. lattes software update on my phone installed.
jutley said:
Since i have had my phone i never had got the file transfer to work between my pc and my phone which is so annoying since i have 1tb and I cant access it. I have even called support and they remote into my phone even they never got it to work said it was a compatibility issue can someone help me out here my current setup is windows 10 on my pc adb and pc drivers installed. lattes software update on my phone installed.
Click to expand...
Click to collapse
Do you have developer options enabled? Since I've enabled them the only way I can get usb transfer to work is with developer options enabled. If I turn it off, I can't connect to my PC.
yes developer is on i cant even get the transfer option to show in status bar dev option on or off? do we need to install anything for win10?
jutley said:
yes developer is on i cant even get the transfer option to show in status bar dev option on or off? do we need to install anything for win10?
Click to expand...
Click to collapse
Usually, it's plug-and-play, so you wouldn't need any dedicated drivers for this.
Have you double-checked if your cable and ports (on the PC) are OK?
Can you try enabling ADB Debug from the developers option and see if the PC recognizes it in ADB mode?
Finally i changed to another usb cable got the option this time but then had to go to device manager and update the driver mtp choose from list and all set up working now.
jutleyTry deleting the old device from your Google Account.
Leave only the new phone in the profile.
Reboot and try logging into the S23 Ultra computer again.
That's how it worked for me.
Good luck !