Since i have had my phone i never had got the file transfer to work between my pc and my phone which is so annoying since i have 1tb and I cant access it. I have even called support and they remote into my phone even they never got it to work said it was a compatibility issue can someone help me out here my current setup is windows 10 on my pc adb and pc drivers installed. lattes software update on my phone installed.
jutley said:
Since i have had my phone i never had got the file transfer to work between my pc and my phone which is so annoying since i have 1tb and I cant access it. I have even called support and they remote into my phone even they never got it to work said it was a compatibility issue can someone help me out here my current setup is windows 10 on my pc adb and pc drivers installed. lattes software update on my phone installed.
Click to expand...
Click to collapse
Do you have developer options enabled? Since I've enabled them the only way I can get usb transfer to work is with developer options enabled. If I turn it off, I can't connect to my PC.
yes developer is on i cant even get the transfer option to show in status bar dev option on or off? do we need to install anything for win10?
jutley said:
yes developer is on i cant even get the transfer option to show in status bar dev option on or off? do we need to install anything for win10?
Click to expand...
Click to collapse
Usually, it's plug-and-play, so you wouldn't need any dedicated drivers for this.
Have you double-checked if your cable and ports (on the PC) are OK?
Can you try enabling ADB Debug from the developers option and see if the PC recognizes it in ADB mode?
Finally i changed to another usb cable got the option this time but then had to go to device manager and update the driver mtp choose from list and all set up working now.
jutleyTry deleting the old device from your Google Account.
Leave only the new phone in the profile.
Reboot and try logging into the S23 Ultra computer again.
That's how it worked for me.
Good luck !
Related
Hello! I just rooted my Eris yesterday and when I plug my phone into my computer it doesn’t come up on my phone and ask me how I want to dock it (it is checked to ask on the phone itself) . When I first plugged it in and it tried to install the drivers it failed. Over at developer.android.com where I got and installed SDK it said to use pda.net to install drivers, which I did. So now my computer recognizes the phone and I can push apps over however the phone still will not give me the option to mount as a drive. Is there anyway I can make it mount so I can browse files in file explorer. Thank you in advance.
i'm assuming you are on a Windows PC...
firstly, are you able to mount as storage in Recovery?
also, not sure about the pdanet method (never used it)... but i know that if you install HTC Sync it should work fine (link below).
http://www.htc.com/us/support/droid-eris-verizon/downloads/
i'm assuming you are on a Windows PC...
Click to expand...
Click to collapse
Sorry, yes. Windows Vista 32bit
To be honest, I'm not sure what I did but it works now. I plugged it into my laptop to charge and it wanted to mount with no problems. I Just tried it on my PC and it also worked. Even worked with the same usb cord I used last night so that rules out a cord problem
Thanks though. I didn't even think about trying it in recovery mode. If it happens again I will see where that gets me
Im so saaad! i think its all my fault.. i copied everything from my galaxy s2 storage over to my new xperia s.. and now it doesnt recognize the phone so i can transfer files..
what should i do ? please help!
btw the phone is just awesome! wauw!
I would also like to know how to properly mount the storage to a PC so that it is recognised as a Mass Storage Device rather than a MTP connection..?
Its so annoying not being able to see thumbnails of the pictures/videos you are trying to access..its also annoying that the PC has to spend time on downloading the files before playing rather than streaming straight from the storage.
Anyone have any ideas? plz..
Rather than starting a new thread I just used this one..thx in advance
When you connect the phone, on notification bar should say Internal storage connected. When you go to My Computer you should see Other section, where new device come up, called... Xperia S. Double click on it, so it goes to Internal storage. Again, double click and... you can see internal content. Hope it helps.
Same thing happened to me.... Today onwards time n again seeing a mtp driver failed issue when connecting to my win7 laptop. It wad working fine earlier. When I switch off n restart the device,it installs driver correctly and autoplay option comes up to open the xperia s device. However when I click on open folder, I dont see any folders in my xperia s phone. Hence no file transfer is possible. How can I get my phone working again?
I tried to do pc system restore... Since it was working yesterday...but that didnt solve the issue either. Any ideas?
Sent from my LT26i using XDA
Do you use different USB ports? Try to stick to only one. I still have XP and mine is always working, so this is definitely PC and windows issue.
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Hi has this problem been solved. I have two computers, the win 7 one installed fine but it refuses to work on the xp one.
any help?
intellix said:
I have a Win7 64bit Home Premium edition VAIO.
when I first got the phone, I could use it to connect to PC Companion. It would also show up as a storage device automatically, and using the same I had copied over music and pictures.
However, after 2 days of use, I noticed, my phone was no longer being identified as a device. Also, it gets a Code 10 - Device cannot be started error when I look into the driver details.
I tried to reinstall the MTP driver, but it never gets installed successfully. It always gives a driver failed to install error.code 10.
I can still connect my WD hard disk and other usb devices.
I saw somewhere in the Forum someone had described that I needed to uninstall and reinstall WMP to make this work. Didnt work
I downloaded the Windows DEK to ensure that all the drivers gets reinstalled, that didnt help either.
I also restored my laptop back to factory setting......still no luck with the fresh install.
So, here I am with a phone where I cant connect the device to move in OR out music/pictures etc.
The problems are:
1) MTP driver gives an error while installation. I tried to manually select the MTP USB driver and isntall it. That didnt work either.
2) When I connect SEUS, with the phone restarted by holding the volume button SEUS identifies the phone and shows me that there are no updates. Not sure if SEUS can be used for exploring the phone. Most probably NO.
3) PC companion tries to find the phone. It says it may take few minutes to identify the phone if it has lots of files. After that the operation fails suggesting that PC companion could not find the phone.
I restarted both the phone and my device several times......did not work.
I uninstalled the MTP and USB drivers and restarted and got them reinstalled........didn't work either.
Any idea on what needs to be done?
I have tried all the ports and a different USB cable as well.
I even tried changing settings of the usb port as described in the below link..
Nothing worked
Is it possible to get the Sony specific drivers from somewhere?
Click to expand...
Click to collapse
I've got the same problem, but you can still use MyPhoneExplorer from
.fjsoft.at
to access your phones data. please also read the forum, because it needs an app on your phone too.
fjsoft.at/forum/viewtopic.php?t=11454
Also I've called with the xperia help line about a driver pack, but there aren't any lose available, exept what is in SEUS or PC Companion, but they don't work for me.
Can also some tell me if SEUS also will provide the new firmware 6.0.A.3.67? because SEUS tells me that my phone is uptodate, but I still have 6.0.A.3.62.
Install the latest version of media player, that worked for me.
Try connecting phone in Debug mode. On first time MTP driver installation will fail too but after that disconnect phone, disable Debug mode in phone and connect. Now it should working.
If will not working then go to Device manager on your PC, find "Mobile devices", select something with MTP in name, right click and choose "Uninstall". Disconnect phone, connect again and now it should working.
Worked for me!
Hurray! I fixed it on my computer WinXP sp3. I did everything with MTP bla bla winmedia11 even dev kit MTP = No fix.
go to Settings-> apps-> handle apps-> all-> MtpApp <open it.
Clear data and cache. (restart phone if you want)
plug the phone in USB and wait.. the scanner/camera thing comes up.
Right click on This computer (my computer?) chose "Handle" -> device manager -> scanners and printers-> right click on the "phone" -> settings -> device driver-> update.
Chose let windows search for XXX and voila MTP device driver found and installing.
(I'm using Swedish interface so the names of step might be wrong )
I can confirm that delete data / cache on MTP App indeed solved the problem. Thanks
So I have a Samsung Vibrant(just got it recently) and I'm having problems when i connect it to the computer. It gives me an USB device not recognized on my windows 8 computer. I have spent all morning searching and reinstalling drivers and trying my old pc and new cables and i found out that my old windows 7 computer with 4GB of ram and an overloaded hard drive will detect my device the problem there is it not my main computer and i dont want to have to connect all the vga cables boot it up connect mouse and ect to use this computer just to be able to copy files, and do other things from my computer to my phone I dont know why my main computer dell inspiron windows 8 will not work when it was a couple of days ago when i had a problem with conectivity and had to flash back to stock but now it wont connect. could someone help me? Here's a list of things i've tried
installing kies
installing adb again
aoi tool and then drivers
a bunch of diffrent drivers found on the fourms
diffrent usb cable
i would like to be able to do it on my main computer but its not working if someone could help that would be great
also please dont hate on me for having windows 8 jk i dont care :good:
I'd have to say that your drivers are all scrambled. Look up "android SDK" here on xda and install that for a bigger variety of drivers. Or just download Google's USB driver and manually install it through device manager which always works for me. Windows 8 is new and very complicated.
Vono123 said:
I'd have to say that your drivers are all scrambled. Look up "android SDK" here on xda and install that for a bigger variety of drivers. Or just download Google's USB driver and manually install it through device manager which always works for me. Windows 8 is new and very complicated.
Click to expand...
Click to collapse
I will try this when I get home from school this afternoon but i have tried downloading android SDK(adb correct?) and then going into device manager and then going to downloads/adb/sdk/exstras/google/usb drivers and it never finds anything.
apples723 said:
I will try this when I get home from school this afternoon but i have tried downloading android SDK(adb correct?) and then going into device manager and then going to downloads/adb/sdk/exstras/google/usb drivers and it never finds anything.
Click to expand...
Click to collapse
Android SDK is installed in the main drive right? local disk c?
You have to click the folder (usb_driver) and then click update.
In the android sdk folder there should be and exe file called SDK manager. There you will be able to download all the drivers for your current android version also the latest Google drivers and SDK tools etc.
I was stuck on this process for a long time because it allways works different for everybody. Just keep me posted on what you do I'm more than glad to help.
Vono123 said:
Android SDK is installed in the main drive right? local disk c?
You have to click the folder (usb_driver) and then click update.
In the android sdk folder there should be and exe file called SDK manager. There you will be able to download all the drivers for your current android version also the latest Google drivers and SDK tools etc.
I was stuck on this process for a long time because it allways works different for everybody. Just keep me posted on what you do I'm more than glad to help.
Click to expand...
Click to collapse
everything is up to date in the sdk manager do i need to reinstall it? also it still wont find the drivers i have atatched some png files take a look the picktures and it will show you the where the drivers are and what im selecting
EDIT****
I forgot to mention i tried it at school on a windows 8 computer and it worked fine its my crappy computer thats only five months old
apples723 said:
everything is up to date in the sdk manager do i need to reinstall it? also it still wont find the drivers i have atatched some png files take a look the picktures and it will show you the where the drivers are and what im selecting
EDIT****
I forgot to mention i tried it at school on a windows 8 computer and it worked fine its my crappy computer thats only five months old
Click to expand...
Click to collapse
So what exactly happens when you click update? What does it say?
Is your PC up to date? (update wise)
Do you have the the drivers for the phone itself like samsung drivers?
And did you try rebooting your PC after installing your drivers? <-- that is important. You should always reboot after install or uninstalling drivers otherwise you'll end up scrambling them.
From the pictures it shows you have the drivers but I'd also try going deeper than usb_driver, try clicking on i386 or amd64.
Vono123 said:
So what exactly happens when you click update? What does it say?
Is your PC up to date? (update wise)
Do you have the the drivers for the phone itself like samsung drivers?
And did you try rebooting your PC after installing your drivers? <-- that is important. You should always reboot after install or uninstalling drivers otherwise you'll end up scrambling them.
From the pictures it shows you have the drivers but I'd also try going deeper than usb_driver, try clicking on i386 or amd64.
Click to expand...
Click to collapse
i have the latest update from microsoft and yes i have the drivers for my phone itself and i rebooted a right after i installed the drivers and then unisntalled and i have gone into i386 and amd64 give me a second and i upload a picture of the error
EDIT
i uploaded the pictue of the error im getting
apples723 said:
i have the latest update from microsoft and yes i have the drivers for my phone itself and i rebooted a right after i installed the drivers and then unisntalled and i have gone into i386 and amd64 give me a second and i upload a picture of the error
EDIT
i uploaded the pictue of the error im getting
Click to expand...
Click to collapse
OK make sure there are no HTC drivers on your PC. When you hook up your phone does USB storage work or anything like that?
Check those out and then I want you to go to Google, download pdanet latest version via pc (dont install yet) and go to the play store and install on your phone turn on USB debugging and the install non market apps and hook your phone up to the computer. Then install pdanet via PC and see if that works. HTC drivers get in the way of Samsung's BTW.
Vono123 said:
OK make sure there are no HTC drivers on your PC. When you hook up your phone does USB storage work or anything like that?
Check those out and then I want you to go to Google, download pdanet latest version via pc (dont install yet) and go to the play store and install on your phone turn on USB debugging and the install non market apps and hook your phone up to the computer. Then install pdanet via PC and see if that works. HTC drivers get in the way of Samsung's BTW.
Click to expand...
Click to collapse
you want me to install pdanet on my phone too and by the way there is no htc drivers that are on my computer
apples723 said:
you want me to install pdanet on my phone too and by the way there is no htc drivers that are on my computer
Click to expand...
Click to collapse
OK good and yes its in the play store for free but I don't think you have to install it but it makes the process more easy for ya.
You do have usb debugging and install non market apps checked right? You need those on.
Vono123 said:
OK good and yes its in the play store for free but I don't think you have to install it but it makes the process more easy for ya.
You do have usb debugging and install non market apps checked right? You need those on.
Click to expand...
Click to collapse
still giving me the error i think its my computer because it works on our family laptop school computer and basment computer how do i totally unistall drivers not from device manager theres a difrent way i think not sure
apples723 said:
still giving me the error i think its my computer because it works on our family laptop school computer and basment computer how do i totally unistall drivers not from device manager theres a difrent way i think not sure
Click to expand...
Click to collapse
I want you to uninstall all your Samsung drivers(not android SDK) under control panel/uninstall programs. If you see something like Samsung kies definitely uninstall it. Reboot your computer and follow this guide for windows 8:
http://forum.xda-developers.com/showthread.php?t=2038555
After this if it doesn't work I'd recommend pulling out your old computer for android modding lol. I'll still look up some threads for your problem. Let me know what's going on after that. Make sure when you follow that guide your phone can not be plugged in the computer. And when you plug your phone into the computer after everything is done and after you reboot your computer for the second time, USB debugging has to be off and when phone is done unplug and turn back on USB debugging and plug back in and wait for that. Adb should work.
[Edit] you can also try running your drivers in windows 7 compatibility. Sorry I couldn't help much.
Vono123 said:
I want you to uninstall all your Samsung drivers(not android SDK) under control panel/uninstall programs. If you see something like Samsung kies definitely uninstall it. Reboot your computer and follow this guide for windows 8:
http://forum.xda-developers.com/showthread.php?t=2038555
After this if it doesn't work I'd recommend pulling out your old computer for android modding lol. I'll still look up some threads for your problem. Let me know what's going on after that. Make sure when you follow that guide your phone can not be plugged in the computer. And when you plug your phone into the computer after everything is done and after you reboot your computer for the second time, USB debugging has to be off and when phone is done unplug and turn back on USB debugging and plug back in and wait for that. Adb should work.
[Edit] you can also try running your drivers in windows 7 compatibility. Sorry I couldn't help much.
Click to expand...
Click to collapse
ive tried so many things i give up it makes me mad that any other computer even ones with windows 8 on them it works fine with out any sepecial installation but on my current computer it doesnt
apples723 said:
ive tried so many things i give up it makes me mad that any other computer even ones with windows 8 on them it works fine with out any sepecial installation but on my current computer it doesnt
Click to expand...
Click to collapse
I think I know what the problem is. Make sure you uninstall all the previous drivers, then have the correct drivers ready.
What you have to do is to disable driver signature enforcement.
Step 1. Go to the right bottom corner of the desktop and wait for the side menu to appear. When it's there click on the gear icon with the title "Settings".
Step 2. Now click on the entry "More PC Settings", then click on the entry "General".
Step 3"Restart now" (under "Advanced start up ") and click it.
Step 4. Now click "Troubleshoot", then "Advanced Options" and after that click "Windows Start up Settings".
Step 5. Click on "Restart" and wait, then on the next screen press F7.
You will now reboot, and try now to install the drivers (by manually selecting the folder in device manager).
I'm not sure what is the correct drivers for you.
But try this. It's still worth a shot.
binaryfalcon said:
I think I know what the problem is. Make sure you uninstall all the previous drivers, then have the correct drivers ready.
What you have to do is to disable driver signature enforcement.
Step 1. Go to the right bottom corner of the desktop and wait for the side menu to appear. When it's there click on the gear icon with the title "Settings".
Step 2. Now click on the entry "More PC Settings", then click on the entry "General".
Step 3"Restart now" (under "Advanced start up ") and click it.
Step 4. Now click "Troubleshoot", then "Advanced Options" and after that click "Windows Start up Settings".
Step 5. Click on "Restart" and wait, then on the next screen press F7.
You will now reboot, and try now to install the drivers (by manually selecting the folder in device manager).
I'm not sure what is the correct drivers for you.
But try this. It's still worth a shot.
Click to expand...
Click to collapse
didnt make a difrence still getting error i think its something with my system so i guess without a full diagonostic it wont work
Hello i just bought mate 10 pro and i'm trying to restore an app from the older phone, since i don't want to root (not even the older was rooted) and can't use TB i made a backup with adb. I have the .ab file on the desktop and i want to restore it on the mate, when i launch the command on desktop it say "now unlock your device and confirm the restore operation" as it should be but on the mate nothing happen, the prompt doesn't trigger. The phone is recognized by adb (phone code is displayed on adb devices), I activated dev option, debug usb , tried mtp, ptp, took off the security lockscreen..i even noticed that sometimes debug turn off by itself but i've been sure to have it unlocked during the process...any tips?
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This bull**** driving me crazy
Did you try to enable USB debugging in Developer settings?
vanzant83 said:
update: i tried the backup even with helium but it doesn't work either..and basically for the same reason. mate doesn't communicate properly with pc, even if the drivers are appearently ok, i also can see the mate10pro folders on desktop, both mtp and ptp seems ok. Copy and delete stuff..all fine. But when i go to helium which require ptp to communicate with pc it keep ask me to set ptp on when is ALREADY on and working fine. This bull**** driving me crazy
Click to expand...
Click to collapse
Windows 10 and the mate 10 don't play nice together because of driver signing, that may be the issue, there is a registry fix in the mankindtw thread on rebranding which has the fix, perhaps try that.
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
That's strange, either your port is damaged or you don't have drivers installed. I've heard if this happening on Windows 11, never had a problem on Linux
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
Do you have the latest USB drivers installed?
Get the Google USB Driver | Android Studio | Android Developers
The Google USB Driver is required to perform adb debugging on Windows with Google devices.
developer.android.com
The drivers are installed. My home pc is what I used to unlock/root the phone.
When I look at Show Hidden Icons -> Safely Remove Hardware and Eject Media, there is an option to remove Pixel 6. Yet it doesn't display under File Explorer or XYplorer.
If I start up my Arch (linux) vm with VMware Workstation Pro under Removeable Devices there is an entry for Google Pixel 6 with the option to Connect (Disconnect from Host). The contents can be under Arch.
Have you tried different cables & different ports? Sometimes the cable is the problem for me.
Different cables/ports had no effect.
I've got the same issue, what's weird is I can move files with ADB but can't in Windows.
If you figure anything out please hit this back up?
First make sure you have a good usb cable.
Some cables are only made for charging.
Second install the USB drivers from Google.
If you can transfer files, but can not use ADB/Fastboot, then it is a driver issue.
vandyman said:
First make sure you have a good usb cable.
Some cables are only made for charging.
Second install the USB drivers from Google.
If you can transfer files, but can not use ADB/Fastboot, then it is a driver issue.
Click to expand...
Click to collapse
Cables/drivers are good. ADB/fastboot work fine it's the transferring of file/recognision of device in windows explorer that is the issue.
thecdn said:
it's the transferring of file/recognision of device in windows explorer that is the issue.
Click to expand...
Click to collapse
Switching from charging mode to file transfer mode in the Connected devices/USB menu should give you access to Android's internal storage from Windows. USB debugging or other Dev options aren't necessary.
I had this same problem. Connecting to pc would show connection options but they were all greyed out and the phone would only charge. I couldn't find any option in the standard settings to change this.
Eventually I found 'default usb configuration' in dev options. Default was set to 'charge only'. You can sort it from there.
edit to add: although re-reading op you may have tried this already.
I solved mine by setting to PTP mode then the PC started to recognize the phone connected
thecdn said:
My phone is not recognized by either my home or work pcs. I've googled and did the basics - enabled usb debugging, preferences set to file transfer. I've never had this problem with a phone before.
It will connect to a usb stick via adaptor so I can transfer files with a multi-step process. This is a pain.
Click to expand...
Click to collapse
It's the stupid Windows drivers. There is an .inf file you need to either edit or delete but I forgot which. Might be wpdmtp.inf in the windows directory, right click and install. You might have to uninstall the driver in device manager first, the one with the exclamation mark if it's there. Sorry it's been about 3 or 4 years since I have done this but it's most likely a driver issue.
Mike Tanner said:
I solved mine by setting to PTP mode then the PC started to recognize the phone connected
Click to expand...
Click to collapse
I'm checking this on my work pc. It gives me access to DCIM and Pictures folders only. Which give me something to work with at least.
thecdn said:
I'm checking this on my work pc. It gives me access to DCIM and Pictures folders only. Which give me something to work with at least.
Click to expand...
Click to collapse
I agree about drivers, that they're either corrupted or incomplete. What's going on in Windows Device Manager when the phone is in a certain state?
During normal operation I assume the general purpose driver is always visible.
Device Manager > Portable Devices > Pixel 6
In fastboot mode with USB debugging enabled, is this driver showing up?
Device Manager > Android Device > Android Bootloader Interface
While Android is running with USB debugging enabled, do you see an ADB driver (the daemon may need to be started)?
Device Manager > Android Device > Android Composite ADB Interface