Video playback not working - Huawei MediaPad M5 Questions & Answers

Hey,
I bought the 10" model of the Mediapad M5, mostly to let the kids watch videos during car rides or play games.
However, I'm experiencing some problems with video playback in both VLC and Google Play Movies. The video starts in both applications, but when tapping the screen to bring up the media controls, nothing happens. I can't even bring up the navigation bar to go back.
In Play Movies, after starting a movie, the screen dims down efter about 2 sec, as if the screen is about to turn off (but it never does). From Play Movies I can press the physical home button to exit the app.
In VLC, I can't even press the physical home button to exit the app; if I press it, the screen goes black and I need to restart the device.
I tested playing local files with the built in "Video" and MX Player, and both of those applications work as expected.
Edit: Testing some alternative video streaming applications: YouTube works fine, DS video as well (video app for my Synology Nas), Netflix is stuck at "Loading..." no matter which movie I try to play, not sure if this is related or a separate problem...
Is anyone else experiencing this problem?
Thanks

I can confirm the issue with Google Movies. Netflix works for me as expected.
I guess it's a side effect of L3 only widevine level.

onlyoneme said:
I can confirm the issue with Google Movies. Netflix works for me as expected.
I guess it's a side effect of L3 only widevine level.
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Thanks. I returned my device and will fall back on my Nexus 7 until I find something I like, where you can actually play videos.

sfalkman said:
Thanks. I returned my device and will fall back on my Nexus 7 until I find something I like, where you can actually play videos.
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If hou havent returned the tablet yet., it s fixed with update 8.0.0.123.
Widevine L1 and vlc working as it should.

Google Play Film does not work, but other videos work
I have (partly) the same problem. Netflix works fine, but Google Play Film dims the screen completely for all films. All programs are up to date, but still doesn't work.
I got a new Huawei tablet but the problem remains.

Michalow said:
I have (partly) the same problem. Netflix works fine, but Google Play Film dims the screen completely for all films. All programs are up to date, but still doesn't work.
I got a new Huawei tablet but the problem remains.
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As @esbeone has stated, OTA update fixes the issue. I can confirm that also.

Problem solved
As suggested, I found the udgrave to the OS.
Android version 8.0.0.0.123 solved the problem, now all videos works fine.

Related

[Q] GTabComb video playback problem

I have been running gTabComb for a month now and love it...however I have been experiencing difficulties with video playback. Regular websites, using Opera, work fine with playing flash video.
However, with an app called, Crunchroll for Anime videos, along with various flv and mp4 files on qq player, the videos appear "magnified." They play as if on a large screen and only a portion of the top of the video appears. Since flashing gTabComb, Crunchroll worked without problem, then started acting in this manner with no changes to the system.
I have uninstalled/re-installed the software to no avail. I am trying to figure out if there is a way to change any settings with this to get these videos to play correctly--without having to go back to vegantab.
Any help is greatly appreciated.
hansd001 said:
I have been running gTabComb for a month now and love it...however I have been experiencing difficulties with video playback. Regular websites, using Opera, work fine with playing flash video.
However, with an app called, Crunchroll for Anime videos, along with various flv and mp4 files on qq player, the videos appear "magnified." They play as if on a large screen and only a portion of the top of the video appears. Since flashing gTabComb, Crunchroll worked without problem, then started acting in this manner with no changes to the system.
I have uninstalled/re-installed the software to no avail. I am trying to figure out if there is a way to change any settings with this to get these videos to play correctly--without having to go back to vegantab.
Any help is greatly appreciated.
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Click to collapse
I'm a Crunchyroll user, there is a work around to get it to demagnify. What you do is start the video you want to look at, while it is playing, press the home button (either the physical button on the side or the one on the screen). Then on the screen press the button that shows you all the programs that are open (They will show as small thumbnails of the running programs). Press the thumbnail of Crunchyroll. It will restart the video but this time it will fit to the screen.
I don't now how I figured this out, but it works. And if you are watching a lot of back to back videos on CR, usually you can watch whatever is next without having to do this. But sometimes that's not always the case.
I haven't tried this on other videos that do this but, if it works on one, I don't see why it couldn't work that way with others.

Clipped white with videos outside flash

Sorry if this has already been reported by I tried all kind of searches and nothing comes up, but I am really surprised that I did not see anyone report this...
Here is what I found: when playing videos in apps like the Youtube App, Vimeo App or the Android embedded video player in the browser, the whites are clipped, meaning the bright parts of the image become completely white and all details are lost.
I verified this by playing the same video in both the Youtube app and then in the flash player on youtube site in the stock browser (by requesting the desktop version of the page). Same test with Vimeo app, same result. When played in the flash player, the contrast is fine and the bright parts are not blown out.
This is really annoying, all videos look way too contrasty and bright ! Even when setting the screen brightness to minimum the same thing happens, no matter what power mode I choose. Seems to be a problem with the Hardware Video codecs maybe ?
ibabob said:
Sorry if this has already been reported by I tried all kind of searches and nothing comes up, but I am really surprised that I did not see anyone report this...
Here is what I found: when playing videos in apps like the Youtube App, Vimeo App or the Android embedded video player in the browser, the whites are clipped, meaning the bright parts of the image become completely white and all details are lost.
I verified this by playing the same video in both the Youtube app and then in the flash player on youtube site in the stock browser (by requesting the desktop version of the page). Same test with Vimeo app, same result. When played in the flash player, the contrast is fine and the bright parts are not blown out.
This is really annoying, all videos look way too contrasty and bright ! Even when setting the screen brightness to minimum the same thing happens, no matter what power mode I choose. Seems to be a problem with the Hardware Video codecs maybe ?
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I don't have this issue but for some reason YouTube videos barely work on many prime. It plays for 2 seconds then buffers its not even a wifi issue because my wifi is fine i noticed my partners touchpad w/ ICS wont even play these videos as well. Is YouTube not compatible with ICS?
Sent from my Transformer Prime TF201 using xda premium
Me too!!! My prime arrive Friday and the first thing I do was the update. Then i won't play any video from stock or other browser. Just a white or gray screen appears.

Chromecast working really well

After failing to find a way to watch movies, Youtube, Netflix, etc, on a TV without draining my batteries, I finally picked up a Chromecast dongle. I installed the Chromecast app along with the Avia Media Player app but none of my XVID movies would play. After a few attempts at ripping a DVD into different formats, MKV video with AAC audio finally worked perfectly. I'm now in the process of re-ripping all my DVD's into MKV videos. Youtube and Netflix are working great. Chromecast's screen mirroring is still a WIP but can be enabled with the MirrorEnabler app from these forums. The screen freezes for a moment every 40 or 50 seconds, so iscreen mirroring isn't suitable for gaming yet. After installing the Cast Store app, I was surprised to see so many apps designed for Chromecast.
Jerryo100 said:
After failing to find a way to watch movies, Youtube, Netflix, etc, on a TV without draining my batteries, I finally picked up a Chromecast dongle. I installed the Chromecast app along with the Avia Media Player app but none of my XVID movies would play. After a few attempts at ripping a DVD into different formats, MKV video with AAC audio finally worked perfectly. I'm now in the process of re-ripping all my DVD's into MKV videos. Youtube and Netflix are working great. Chromecast's screen mirroring is still a WIP but can be enabled with the MirrorEnabler app from these forums. The screen freezes for a moment every 40 or 50 seconds, so iscreen mirroring isn't suitable for gaming yet. After installing the Cast Store app, I was surprised to see so many apps designed for Chromecast.
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I am running the mirror enabler on my 8.4 as well but have not notice any freezing problem. It isn't suitable for gaming but flawless for watching video.
Lolento said:
I am running the mirror enabler on my 8.4 as well but have not notice any freezing problem. It isn't suitable for gaming but flawless for watching video.
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I don't know what was causing the problem, but the freezing has stopped. Even when it was happening it was very brief (less than a second).
Do you have a black boarder around your picture when mirroring? I don't get it when casting a video but it's there when mirroring.
Jerryo100 said:
I don't know what was causing the problem, but the freezing has stopped. Even when it was happening it was very brief (less than a second).
Do you have a black boarder around your picture when mirroring? I don't get it when casting a video but it's there when mirroring.
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Yes, that because the resolution of my tablet is not 16:9.
If I use my phone (z2), which is 1080p, there is no black border.

YouTube App not playing videos

YouTube App is perfectly working, but Video is not playing in the App.
YouTube in browser is perfectly streaming fast, but not in App.
The Video is not even starting in YouTube App, but MX player is perfectly playing videos.
On playing a Video, it says that "There was a problem while playing, Tap to retry".
On tapping it constantly say the same.
I tried restarting, reinstalling. May I know what may be the reason for this problem...
edwinfrancisd said:
YouTube App is perfectly working, but Video is not playing in the App.
YouTube in browser is perfectly streaming fast, but not in App.
The Video is not even starting in YouTube App, but MX player is perfectly playing videos.
On playing a Video, it says that "There was a problem while playing, Tap to retry".
On tapping it constantly say the same.
I tried restarting, reinstalling. May I know what may be the reason for this problem...
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Click to collapse
I am also facing same problem.
And also I would like to include that the key mapping tool works great but in some games whe I press keys (mapped keys with hw key board), the running game crashes...

Cannot exit full screen video (Vlc)

Hi. I've been using M5 for a few hours and noticed a problem with Vlc for Android. I'm playing video content via IPTV app in Vlc. The problem is, i can't exit full screen or close the Vlc app. If i double tapp the screen, the content goes to pause, but that's it, there're no floating buttons. If i lock it with power button, it just goes black and i have to force reboot it. I noticed same problem with few other players, BSplayer works fine, but Vlc is quicker at opening m3u. Can anyone else confirm this? Best regards.
Yes... Changed to mx player instead.
I can confirm, created another thread here (I also have pretty much the same problem with Play Movies): https://forum.xda-developers.com/mediapad-m5/help/video-playback-t3772149
The only way I found is to turn the tablet in portrait... and you find the control again... Quite bothering me...
The problem was fixed with the update.
I noticed a small stuttering while streaming m3u on VLC through IPTV.. The video just freezes for a milisecond every 8-10 seconds.. Can anyone check?
P. S. : the stuttering is present only, when subtitle track is selected.. When the line changes, it glinches.

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