My mother set the 6-digit password on her new phone and forgot. How do I wipe off the data and factory reset the phone without a password. I tried the “wipe data” option but that too is asking for a password. Please help - today is the first day she used the phone
Same issue
I have the same issue. Forgot the pin!!
alfromindia said:
My mother set the 6-digit password on her new phone and forgot. How do I wipe off the data and factory reset the phone without a password. I tried the “wipe data” option but that too is asking for a password. Please help - today is the first day she used the phone
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Resolved
I took my phone to the Oppo service center which is walking distance from my parent’s home (it’s a small city). All they asked is the proof of purchase and reset the phone to factory settings in a matter of minutes. They did not charge anything for this service - any software related issue is completely free and there’s a meagre service charge of INR 150 (about USD 2.25) for hardware. Amazing service. I’ve been using the phone for almost a week now and its running very well. Connected 2 devices to it using hotspot and watched Netflix for 8 hours - there was no heating, battery lasted long and worked great with both the speaker and my wireless Bose sound sport.
I forgotten my pattern . And I tried to reset the phone and "wipe data" option but also asking the pattern,so what I have to do please! Help
Good for you. Can I ask / confirm whether you did have the Oppo Real Me 1 (CPH 1859) phone ??
I set a 6 degit number password, i took it to my friend house and unfortunately someone stole my phone ,after a month i found out the person who stole my phone and now i cant remember my password i tried the "wipe data" but its still asking the password so please Help me please.
Related
To keep my kids from draining my battery with their games, I set up a screen lock on my phone. After I changed it yesterday to a new 4 digit code I couldn't get back in. I haven't been prompted to enter the username and password for the gmail account I used to set up the phone and I've tried 700+ times to enter the pin. I suspect it might be related to the software update that was done in the last few days.
Verizon and Motorola have both told me that I need to do a factory reset but I really really don't want to do that. Can someone please help!!!
Thank you.
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
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If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
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The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
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go to accounts.google.com
Hi, my girl's Samsung S6 Edge got stolen today, snatched from her hand. Easy victim.
I'm trying to review the aftermath and what I did and maybe get some feedback on this.
Tracking/Remote lock
1. https://findmymobile.samsung.com/ failed - always set a password you remember; I didn't. After 7 failed login attempts account gets locked and you must reset your password, but it seems you can still lock your phone even if password is reset.
Anyway phone lock says will trigger once the device connects to the network. Is this still true if the phone is wiped?
2. https://www.google.com/android/devicemanager failed too
Maybe both failed because thief turned phone off? I did not try calling the number.
Security
3. All passwords were reset immediately, and gmail sessions were deleted.
4. Phone was locked with a PIN though a pattern would have been preferred. I do not remember if I encrypted it, but I know you cannot use pattern after you encrypt. Maybe that's why it had a PIN.
Assuming it was NOT encrypted, can a new ROM be flashed to unlock the phone and access content on storage drive (USB Debug was off)? I cannot remember if this is the case, I only rooted once and it was long time ago.
5. After 30 minutes I called the service provider and blocked the SIM card. She also offered to blacklist the IMEI number so I agreed. She even said that once you blacklist the IMEI, phone gets locked so thief cannot access it anymore - but this is bull****, it just won't be able to register to the network; it does not act as a remote lock lol. And IMEI can be easily overwritten once phone is rooted, so kind of an useless feature.
6. Reported to police but they don't care anyway, it's a petty crime. And chances of recovery are very little.
a) Would it be worthwile for the thief(s) to replace the front/back cover of the S6 Edge to a different color so they can easily sell it online locally afterwards? It seems to me the front cover is attached to the display, and to change that is quite expensive. Thoughts?
b) What happens with stolen phones anyway? Do they just root them and replace IMEI? I saw on a tv show that some will even replace the IMEI sticker on them.
thoughts:
- activate remote controls and TEST them
- install some app that takes snapshot of front camera when PIN is entered incorrectly
- encrypt phone, don't use dumb PIN
- set lock timeout to something short
- back up often
- engrave phone with custom message? (viable if you don't change often)
- have an action plan in case this happens
First two probably useless if thief switches phone off and reflashes it.
I probably need to restate my questions in a shorter format:
1. I had my phone registered with https://findmymobile.samsung.com. Will it still work if the phone is wiped?
2. Can content on the phone be accessed if phone was unencrypted and only had a PIN lock?
3. Is it easy to replace front/back case and bezel to give the phone a new 'look'?
Nobody answering... I'll try one last time.
1. Does flashing a new ROM give access to the stored files on the internal storage (like photos)?
2. Can a new ROM be flashed if the device is encrypted?
it can be flashed but the persob fill be stuck in bootloop and if the booted up ge will be stuck in frp lock by google he cant go past setup
w00tz said:
Nobody answering... I'll try one last time.
1. Does flashing a new ROM give access to the stored files on the internal storage (like photos)?
2. Can a new ROM be flashed if the device is encrypted?
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If the guy who stole your phone flash another Rom and if not wipe the data then your photos etc will remain in your phone.. so if he wipe the data your file won't remain.. but the best option for him it's to wipe the data so this is good for you because he can't see your data.. make sure on your next phone to put pattern or a good code.. maybe you had put I didn't read all your posts.. that's all I know dude
Hey guys.
I own a N9, which I lent to a friend for a while. He logged in and used it as if it was his own for a while. He returned it to me on monday, and with him in tow, we tried to restore to factory settings - he mentioned that it was running a bit slow, which I though was just it being older now.
When we tried to factory restore from the OS, it just hung, and never actually reset (tried 3 times).
I then booted from recovery, and chose factory reset from there. Done.
However, when it finally booted into the OS, the set up wizard wanted the previous account, fine, no issues. we put 1 account and its password in, only to be presented with a 24 hour lockout (due to password change) - but we didnt change a password.... We left it for a couple of days (both busy) and we just tried it again, still saying 24 hour lockout.
What can we do now? I understand this being there as a deterrent from theft, but I am the actual rightful owner!
This is called an "FRP lock" that is on a majority a android device that is similar to that of an icloud. Good news, there is definitely a way to bypass it. Bad news, might be a pain in a**. So lets I guess start with getting some system information like, what version is it running? Can you boot into recovery fine? Can you access the accessibility setting somehow on the main welcoming screen?
I have wiped and reloaded my phone a couple times, and each time it asked for my pin when I was setting it up. Said something to the effect of "...phone has been used, Enter your pin number".
Is there a way to wipe it so that doesn't happen?
ewingr said:
I have wiped and reloaded my phone a couple times, and each time it asked for my pin when I was setting it up. Said something to the effect of "...phone has been used, Enter your pin number".
Is there a way to wipe it so that doesn't happen?
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Very surprised. What PIN number are you referring to? SIM pin number is obviously asked for each time a PIN protected SIM is inserted. As far as device pin / lock pattern... are concerned, they are erased by a factory reset.
The only important thing is to delete all Google accounts form the device PRIOR to the factory reset, otherwise the last used Google account is required during the next setup.
On Huawei devices might also need to delete Huawei account from device before factory reset.
Thanks.
May be the Sim, not sure. And I had not deleted the accounts before reset All the years I've been using smart phones never heard to do that.
Thanks again. Next week I'll be doing the reset, and I'll report back confirmation of how it goes
It's called Factory Reset Protection (FRP). You can google it. Basically, if a Google account is present on a device at the moment of the factory reset then the credentials of this account will be required during the set up wizard that follows the factory reset. It's a theft protection but in your case (sale) this is not something you want.