Boot-loop after changing display+frame - Honor 7 Q&A, Help & Troubleshooting

Hello!
A few weeks ago my friends Honor 7 display cracked. So I ordered a new display+frame from "Ali" as I already have done a few times before.
After transferring all the hardware to the new frame and connecting everything as it was before, two issues arose:
1) the battery seems dead. When plugged into a charger, the battery does not charge. But I found a useful thread which might work, so this is not the main issue.
The more pressing issue is:
2) the phone enters a boot-loop when powered up (it does not matter if I power it up with or without battery). SD-card and Sim-card are not in phone when powering up. The boot-loop consist of a short vibration and then showing the first screen "Honor - powered by android", then going dark and starting over. It is to be noted that no rooting or flashing was done to this phone.
I already tried the old display again but now the same issue arise there too.
I guess doing a factory-reset might be the only solution but I wanted to ask here before doing that, since I was not smart enough to save the internal storage data before changing the display.
EDIT: I can only enter "Fastboot mode" not "Huawei eRecovery". When trying to enter "Huawei eRecovery" it just vibrates really short and then does nothing.
Any advice would be great.
Thanks in advance!

Hi Have you solved the problem؟؟؟

hanzoo_84 said:
Hi Have you solved the problem؟؟؟
Click to expand...
Click to collapse
Sadly no

Hi Have you solved the problem؟؟؟
ForHonor7 said:
Hello!
A few weeks ago my friends Honor 7 display cracked. So I ordered a new display+frame from "Ali" as I already have done a few times before.
After transferring all the hardware to the new frame and connecting everything as it was before, two issues arose:
1) the battery seems dead. When plugged into a charger, the battery does not charge. But I found a useful thread which might work, so this is not the main issue.
The more pressing issue is:
2) the phone enters a boot-loop when powered up (it does not matter if I power it up with or without battery). SD-card and Sim-card are not in phone when powering up. The boot-loop consist of a short vibration and then showing the first screen "Honor - powered by android", then going dark and starting over. It is to be noted that no rooting or flashing was done to this phone.
I already tried the old display again but now the same issue arise there too.
I guess doing a factory-reset might be the only solution but I wanted to ask here before doing that, since I was not smart enough to save the internal storage data before changing the display.
EDIT: I can only enter "Fastboot mode" not "Huawei eRecovery". When trying to enter "Huawei eRecovery" it just vibrates really short and then does nothing.
Any advice would be great.
Thanks in advance!
Click to expand...
Click to collapse
Hi Have you solved the problem؟؟؟
---------- Post added at 03:55 AM ---------- Previous post was at 03:52 AM ----------
ForHonor7 said:
Hello!
A few weeks ago my friends Honor 7 display cracked. So I ordered a new display+frame from "Ali" as I already have done a few times before.
After transferring all the hardware to the new frame and connecting everything as it was before, two issues arose:
1) the battery seems dead. When plugged into a charger, the battery does not charge. But I found a useful thread which might work, so this is not the main issue.
The more pressing issue is:
2) the phone enters a boot-loop when powered up (it does not matter if I power it up with or without battery). SD-card and Sim-card are not in phone when powering up. The boot-loop consist of a short vibration and then showing the first screen "Honor - powered by android", then going dark and starting over. It is to be noted that no rooting or flashing was done to this phone.
I already tried the old display again but now the same issue arise there too.
I guess doing a factory-reset might be the only solution but I wanted to ask here before doing that, since I was not smart enough to save the internal storage data before changing the display.
EDIT: I can only enter "Fastboot mode" not "Huawei eRecovery". When trying to enter "Huawei eRecovery" it just vibrates really short and then does nothing.
Any advice would be great.
Thanks in advance!
Click to expand...
Click to collapse
ForHonor7 said:
Sadly no
Click to expand...
Click to collapse
Unfortunately I have the same problem

Related

[Q] Xperia X10 won't turn on.

Hi. The phone application was not functioning well and the F/C dialog showed up. I powered off the phone and from that point, the phone won't turn on.
The battery was fully charged before this happened.
When I press the power button, the phone vibrates for half a second, the screen brightens up but does not show anything but a black screen.
I removed SIM and SD cards, removed the battery and performed the above steps but nothing happened.
I also tried to put on the charger to see what's going on. Once I plug the charger, the phone's screen brightens but shows only blank (even without pressing the power button)
When connected to the charger, the green light for charging is on for some minutes, then goes off automatically.
I tried to connect it to the PC, and PC Companion finds the device as usually. It even shows the dialog on the pc screen to mount the device.
I tried a hard reset, but does not work
On some point, the sony logo appeared and then a dialog saying: "sorry process system is not responding". The first time I pressed Force Close and the phone turned off. Immediately after that, the phone turned on and showed the exact message. I pressed "Wait" but nothing happened in the next 15 minutes.
I called Sony's support center and they suggested a software update. Did the process exactly as it should, but again, even after the software update the screen shows nothing but black. It is all the time brightened for some reason.
I tried to turn off the phone for some time by removing the battery, but as soon as I put the battery back on, the phone's screen brightens and stays that way forever.
The phone was functioning perfectly up until this issue. The only application I had installed apart from some games, was AWDLauncher. On the screen I had only a TASK widget and a battery status widget.
The phone is 3 months old and has been always in perfect condition.
ANY help would be appreciated!!!!
Many Thanks
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
http://forum.xda-developers.com/showthread.php?t=717949
Many thanks for the prompt reply. I will try to do so and let you know how it goes!
o0k00l said:
Try to format phone with this method hope it should work as it seems the issue is with OS only ..
Click to expand...
Click to collapse
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Was it this:
http://www.sonyericsson.com/cws/sup.../detailed/updateservice/xperiax10?cc=gb&lc=en
That Sony Ericsson told you to do?
If not, use that.
Download it, follow the steps when it says you have the latest version, press "Install Anyway".
Hope this works.
Hi itTim. thanks for the response
this is what i did but no improvement at all ((
Sounds like you broke your LCD screen somehow.
That would suck because I broke mine and it cost me $200 to fix.
Hi Hypercore.
Yes that could be the problem. The thing is that I always took rally good care of the phone, always carried in a leather pouch and never droped it. How sensitive is this lcd anyway?? Did you notice any cracks on your lcd or was the problem simillar to mine?
Thanks
When you turn on the phone does the lcd backlight turn on?
If so, look for any faint lines of color (usually a hairline size). If you see any of those then your screen is cracked.
the backlight is on, but there are no lines of colour on the lcd screen.
another weird thing is that the green light on the top blinks one or two times every time i put on the battery. even if the phone is off, once I insert the battery turns on automatically after a couple of seconds.
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
AyDee said:
If all else fails you could try to flash back to your original fw with the tools here:
ht tp://forum.xda-developers.com/showthread.php?t=683793
Click to expand...
Click to collapse
That won't do anything.
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Devtone said:
I had almost the same issue. Nothing worked. But, when I removed the battery and left it for a day (24h) without it, it just started working again. Still working without issues..
Good luck!
Click to expand...
Click to collapse
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Hypercore said:
Phones are very wierd pieces of technology. I once bricked my k610i and that's a phone that's supposed to be impossible to un-brick, but out of nowhere a month or so later i picked it up, hit power and it turned on perfectly. Made no sense at all, but it worked.
Taking the battery out for a long time probably took all the electrical charges from it (kind of like how a computer power supply / monitor can hold power charges) and reset your handset.
Click to expand...
Click to collapse
Indeed. It could be a frozen chip, memory fault, power-regulator and so on.
Hypercore said:
That won't do anything.
Click to expand...
Click to collapse
Ah, debug mode needed- I see now
tasaki said:
I tried the steps found in the link you gave me, but I couldn't go any further after step no (5) from the tutorial, as it would require to enable Debugging mode and I cannot access the OS (since the device won't turn on).
Is there a way to format all the contents of the device and have them replaced by running SEUS (as it always says that my device is up to date now)?
Click to expand...
Click to collapse
if you have done this and did not worked , then it is the LCD.
send it to workshop and check it there.
Guys i Really need the solve of this problem , my xperia has blank screen now without backlight and the phone completely doesn't work . when i put the battery and prees the switch botton it gives me 3 red signals , i've updated and hard reset but it didn't work , and btw the LCD is fine , any idea. did removing the battery worked???? . please answer
After a looooot of time since my latest post, finally my Xperia came back to life. There was a battery failure which means the phone was ok all the time. Weird thing is that the led light showed that the battery was charging ok. I removed the battery and after a lot of time it is working ok again. This was really really odd.
FYI for anyone else that gets this issue.
I just had this for the past hour after trying to change my baseband....could not get it back for anything.
What I did finally try was run another baseband via flash tool, connected to usb and it started flashing....after flash phone powered on again...yeah I agree with everyone, that is freaking scary when it happens.

[Q] Think I Bricked

I totally think I brick my Venue. Here's what happened, I pushed the - volume(down volume) and then the power. I got a nice little list of options. I then push the download SD option, out of curiosity,and then it started to do a factory reset.
Obviously I didn't want this, but It started to shutdown the phone. I thought hell I'll have to put everything back on the phone, but the phone never came back on.
You can see the power come on at the bottom when the buttons light up, but nothing not even the dell screen.
I can't even push the two volumes and power button to boot, or the down volume and power to boot. Any Ideas?
Ok since no one wants to reply to this thread I will.... After looking a little further on this site I found a thread that someone removed the apps that were installed on the SD card and then their phone booted just fine. I didn't have a chance to try this as Dell had my replacement phone delivered to me within two days.
Hi, I have the same problem here, I think my phone is bricked. The phone won't start and Dell logo loops when I boot the phone, nothing else happens.
So can someone tell me what I can do from here to get it boot again? I can't seem to get the update.pnk to the memory stick and try run it from there. What can I do ???
help
1st thread does it boot at all?
2nd guy sounds like you can adb to fix it. i did the same thing messing with the boot.ini
---------- Post added at 08:36 PM ---------- Previous post was at 08:30 PM ----------
DavidNelson said:
Ok since no one wants to reply to this thread I will.... After looking a little further on this site I found a thread that someone removed the apps that were installed on the SD card and then their phone booted just fine. I didn't have a chance to try this as Dell had my replacement phone delivered to me within two days.
Click to expand...
Click to collapse
just reread yours David,
you hard bricked it, i did that to my vibrant 4g/sgs4g. i had to send it in to be reflashed with a jtag sodderless machine. i found one online for $30 that included return shipping!!!
Hello,
Have the same problem, and yes, I'm curious. So I have the same problem. And what I have achieved. So if I plug usb cable and power with volume down, I can load the system. And all working but battery indicator with question and no indication of charging. I try to calibrate battery with no result. May be some one know what can I do with battery?
astiava said:
Hello,
Have the same problem, and yes, I'm curious. So I have the same problem. And what I have achieved. So if I plug usb cable and power with volume down, I can load the system. And all working but battery indicator with question and no indication of charging. I try to calibrate battery with no result. May be some one know what can I do with battery?
Click to expand...
Click to collapse
It is likely that you plug/unplug your USB cable quite frequently -> the device thinks that there are problems with your power supply and to save the battery's life the device stopped charging.
I think you can remove the battery, then insert it again + attempt to recharge. Please try!
hi everyone, I have the same scenario with the first..and now it won't boot...the dell logo doesn't show up....please help....thanks

[Q] Blue Screen on Boot

Hai Guys,
My phone is Huawei u8950 (unlocked and rooted). Just some time back i flashed a boot image
But after i reboot a bluee screen appears and i'm stuck there.. No even entering to recovery mode (vol plus+ and Power). I pulled the battery off and put it again, Still after the logo the blue screen appears and stays..
Please help, How to get to the recovery..? I had taken a backup to my SD card, but as i am not able to get in to the Recovery mode i'm not able to restore the back up...
Please respond quickly as possible,...
Please Reply...
Somebody please reply.. and Help mee.. Senior Members..... Experts... Nobody there in XDA.?
.
:crying::crying::crying::crying::crying::crying::crying::crying:
mailtomeesubash said:
Hai Guys,
My phone is Huawei u8950 (unlocked and rooted). Just some time back i flashed a boot image
But after i reboot a bluee screen appears and i'm stuck there.. No even entering to recovery mode (vol plus+ and Power). I pulled the battery off and put it again, Still after the logo the blue screen appears and stays..
Please help, How to get to the recovery..? I had taken a backup to my SD card, but as i am not able to get in to the Recovery mode i'm not able to restore the back up...
Please respond quickly as possible,...
Click to expand...
Click to collapse
Did you ever get your phone working again?? I have one thats stuck doing the same thing
Same question
Sorry to dig up a dead corpse of a thread, but it never got answered and I have the same problem, only different
No, really it's the same, except not on rebot. My screen goes blue all of its own, when the phone - Lenovo K910 dual sim, running CM 12.1 - is sitting in the desk doing nothing. The first time it happened was when I got an SMS, now it's AFAICT completely random. The screen then goes black sometimes and the blue LED comes on; sometimes it just stays blue. When I force restart, the phone usually wakes up OK, though at the very beginning, yesterday, there were graphical glitches on the screen (coloured bars, different levels of brightness, graphical corruption like you get on your PC when the GPU or memory are dying/glitching.
Since yesterday it has happened about a dozen times. It's got to the point where I am unable to trust the phone (will it throw a fit just as my employer calls me with something important?) and buying a replacement is not something I planned to do for another year, so it'd put a dent in my savings. Can anyone shed any light on this, please? Preferably backed with experience, because in terms of wild guesses I'm Noah's least favourite neighbour (flooded to hell, I mean ).
Thanks in advance!
Same Issue on CM12.1 CricKet Wireless ALCATEL onetouch idol3(5.5) 6045O
I am also experiencing this issue when i power on my Alcatel onetouch idol3(5.5) running CM12.1 when I attempt to power on my device while it is charging. When I do a hard reset however it is able to boot fine. Have you tried to perform a hard reset pressing and holding all buttons at once (Power+Vol Up+Vol Down) until the phone resets...
I'm having the EXACT same problem... Down to the annoying blue LED. I just got the phone (Lenovo K920) 7 months ago. Has anyone found a fix yet?
---------- Post added at 03:29 AM ---------- Previous post was at 03:24 AM ----------
S34d0g said:
Sorry to dig up a dead corpse of a thread, but it never got answered and I have the same problem, only different
No, really it's the same, except not on rebot. My screen goes blue all of its own, when the phone - Lenovo K910 dual sim, running CM 12.1 - is sitting in the desk doing nothing. The first time it happened was when I got an SMS, now it's AFAICT completely random. The screen then goes black sometimes and the blue LED comes on; sometimes it just stays blue. When I force restart, the phone usually wakes up OK, though at the very beginning, yesterday, there were graphical glitches on the screen (coloured bars, different levels of brightness, graphical corruption like you get on your PC when the GPU or memory are dying/glitching.
Since yesterday it has happened about a dozen times. It's got to the point where I am unable to trust the phone (will it throw a fit just as my employer calls me with something important?) and buying a replacement is not something I planned to do for another year, so it'd put a dent in my savings. Can anyone shed any light on this, please? Preferably backed with experience, because in terms of wild guesses I'm Noah's least favourite neighbour (flooded to hell, I mean ).
Thanks in advance!
Click to expand...
Click to collapse
I'm having the EXACT same problem... Down to the annoying blue LED. I just got the phone (Lenovo K920) 7 months ago. Has anyone found a fix yet?
R3DSAB3R said:
I'm having the EXACT same problem... Down to the annoying blue LED. I just got the phone (Lenovo K920) 7 months ago. Has anyone found a fix yet?
---------- Post added at 03:29 AM ---------- Previous post was at 03:24 AM ----------
I'm having the EXACT same problem... Down to the annoying blue LED. I just got the phone (Lenovo K920) 7 months ago. Has anyone found a fix yet?
Click to expand...
Click to collapse
Nope, the phone's dead and I had to buy a replacement. Needless to say, NOT a Lenovo.
Es El Software Mayormente Pasa a que se le daña
I have a blue screen on my lg android phone,I woke up this morning to find my phone not on, I always leave it on & charge it every night, Well last night it was on & plugged in to charge & when morning came, I find the phone off & try to turn it on & it starts up to a black screen saying lg android & verizon in the right bottom screen & then goes to a blue screen afterwards & then shuts off again. One of my workers I work with, Told me it could be a internal damage inside the phone,But my Mom told me it could be my battery. I read on the internet If your phone has a blue screeen, Try pulling the back & battery out & leave them out of your phone for 10 minutes & after 10 minutes, Put the battery & back on the phone again & try to turn your phone on to see if that helps & if that doesn't work, Then try buying a new battery for it to see if that helps & if that doesn't help, Then you might have to bring it to where you got your phone for them to fix it. I have tried the 10 minute with battery & back off & nothing worked for me. So I was gonna try to buy a new battery to see if that worked.

Redmi Note 4x 4/64 Mtk - Stuck in the bootloop after battery drainage, cannot charge.

Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
MyNameIsRage said:
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
Click to expand...
Click to collapse
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
adka said:
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
Click to expand...
Click to collapse
Best of luck brother.
MyNameIsRage said:
Best of luck brother.
Click to expand...
Click to collapse
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
adka said:
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
Click to expand...
Click to collapse
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
MyNameIsRage said:
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
Click to expand...
Click to collapse
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
adka said:
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
Click to expand...
Click to collapse
Knowing that you are not rooted is a positive thing when regarding the warranty, ok so here is the thing which you should do. But first of all please stop the battery charging process, since this can now be harmful and can damage the components. Ok so here's what you should do -
[email protected]
Send an email to that address regarding the battery problem. And provide the details including about the drainage of battery, and the methods which you tried. Plus attach the bill also. It doesn't really matter where you bought it, because the bill serves as to give them information that the device you own is actually bought by you, and it contains details about device like IMEI etc. If they respond and say that you can send your device to them, (in this case they will give you an address) you should do that. If they say they cannot help it, then consider getting a repair from a local shop.
I just checked my phone's inside and found out that you cannot externally charge the battery, so this means you need a repair, unfortunately.
Before ending this reply I just wanna clear the fact that,
The battery isn't damaged, it just isn't able to get power,(here it is because of the device) this means that if somehow some energy can be provided to the battery, the battery need not be replaced.
I wish you luck , may you be able to fix your phone again.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Any aftermath? What happened?
MyNameIsRage said:
Any aftermath? What happened?
Click to expand...
Click to collapse
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
adka said:
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
Click to expand...
Click to collapse
That post shows you how to enter deep flash mode. You can give it a try. If that works, Voila, If it does't better go the service center.
So I got the response from service (it took them ages). Maybe it will help someone:
With respect to your concern, I would request you to please follow some troubleshooting steps in order to resolve your issue:
Try to charge your device with another compatible charger for at least 30 minutes
Long press power button for 10-15 seconds and check whether the device is responding or not
If the issue persists please follow the below mentioned steps:
Note: The below mentioned procedure deletes the data you have on your phone.
Sign Out from your Mi Account :-
Go to the settings
Select Mi Account
Confirm to Sign out
Create a backup : -
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
Go to the backup
Select system and apps
Then, select backup so that a backup would be created
After creating the backup, you can find your backup file through the below mentioned steps:
Go to the "explorer"
Select "storage" option
Then, "MIUI"
You will get a "backup" option
Select "all backup"
In this folder, you will be able to see your "backup file"
(Note :- Please save the backup file on your PC/Laptop so that your important data would be prevented)
Factory data reset :-
Go to the settings
Go to the additional settings
Go to the backup and reset
Tap on factory data reset
In order to restore your backup file, please follow the below mentioned steps:
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
After that, select your "backup file"
Then, "restore" it
I did not try anything from this yet, I have my phone at home, but maybe it will help some of you.
btw. the previous method from the link (deep flash mode) is not working for me.
PEOPLE I FIXED MY PHONE!!! I used again and again this method, which I have already posted before: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
I didn't work at the beginning, so I left my phone and actually wanted to wait till I go back home to my country for the weekend and visit Xiaomi service, but FINALLY IT WORKED!!! I cannot explained what was the reason that this time it clicked. My phone was completely drained, left for long time without touching. As a result I have a battery icon now and it is charging, no bootloop anymore. Hope this method would help someone. Be patient and try multiple times!
So it is not software problem causing the bootloop
So it is not a software, but only hardware - the battery - as the only problem in this case. I am facing a very similar case with my Redmi Note 4x Mediatek (4/64 Memory) just starting Friday morning (9Feb). I thought it was charging overnight, but in the morning found the power totally drained, and stucked not be able to recharge for hours. This phone is still under warranty (9month use) but ridiculously the Official Service Agent said they need up to 40days to fix this phone. This is worst experience comparing to other phones I ever had.

Phone wont turn on

Hello,
Last night, i plugged my phone into the charger,woke up, phone was off,tried turning it on but didn't respond.
Anyone else has experienced anything like this?
Things i tried:
took out the battery, waited for a while and tried to turn it on.(nothing)
hold volume down key and press the power button.(nothing)
hold volume up key and press the power button(nothing)
Phone does not respond to anything. does not even vibrate.
LED does not blink when plugged to charger.
nothing.
If you pull out the battery, then put it in again and connect the phone to the power plug does it turn on? In thst case could be just the power button not working.
My god, it happened the same to me on Monday, yesterday. Went to sleep, put phone to charge, woke up in the morning, phone is turned off. Also bought a new original battery couple of months ago. Never had a problem really. I took it to official care service and they diagnosed one of the processors on the motherboard has failed.
Ofcourse them being them "they cannot fix this without replacing motherboard" meaning losing all the data.
Can anyone please advise what to do? I am willing to pay for the information or the work if you can do it. I am picking up the phone in two days and will try to do something myself. Care service provider is a total let down. In 2020 they say they cannot access internal memory. I cannot believe this.
By the way, did the OP get any info or resolution yet?
---------- Post added at 11:29 PM ---------- Previous post was at 11:25 PM ----------
tremalnaik said:
If you pull out the battery, then put it in again and connect the phone to the power plug does it turn on? In thst case could be just the power button not working.
Click to expand...
Click to collapse
Mine it does not. What does happen, when I plug it in computer I hear the sounds a device has been connected but nothing happends, phone is not seen as charging or anything.
If you are able to reach at least the recovery, you can back up the memory and then replace the motherboard.
By the way, do you have any recovery installed?
How is the phone recognized by the pc? Try to look in the device manager, if you are using windows, to see which driver is loaded when you connect the G5.
tremalnaik said:
If you are able to reach at least the recovery, you can back up the memory and then replace the motherboard.
By the way, do you have any recovery installed?
How is the phone recognized by the pc? Try to look in the device manager, if you are using windows, to see which driver is loaded when you connect the G5.
Click to expand...
Click to collapse
Thank you for a quick response. Unfortunately after reconnecting the phone to notebook I only hear the sound "that sth is attached - win10", after opening the device manager nothing new is shown in the "usb section". In addition I also cannot find any past backups I have done of the phone so that option is out.
I did find these two firms 1) securedatarecovery and 2) r3datarecovery. I have sent an enquiry with description of my situation asking if they can do an image copy of the internal memory to another phone or at least access the data and waiting for their reply. Do you maybe have any experience with them and knowing if they are any good?
Unfortunately I have never tried a similar recovery. Usually the phone just gets stuck into bootloop or fastboot, but in the worst case, it is locked on a screen with the processor's name. For both these options there are guides on XDA. But for your case, i have no idea on how to proceed.
When you said there is nothing in usb section, you mean on the icon on down on right of the screen for ejecting the pendrives or you mean the device manager in the control panel?
Talking about recoveries, I didn't mean shops that repair phones, but a partition on the phone that can be used to reboot the phone in a simple operating system if android stops working. If you have never installed TWRP or OrangeFox, you have the stock recovery on your phone, that just erases everything and restores the phone to the original state.
tremalnaik said:
Unfortunately I have never tried a similar recovery. Usually the phone just gets stuck into bootloop or fastboot, but in the worst case, it is locked on a screen with the processor's name. For both these options there are guides on XDA. But for your case, i have no idea on how to proceed.
When you said there is nothing in usb section, you mean on the icon on down on right of the screen for ejecting the pendrives or you mean the device manager in the control panel?
Talking about recoveries, I didn't mean shops that repair phones, but a partition on the phone that can be used to reboot the phone in a simple operating system if android stops working. If you have never installed TWRP or OrangeFox, you have the stock recovery on your phone, that just erases everything and restores the phone to the original state.
Click to expand...
Click to collapse
Thanks again for reply. I meant in the device manager. I have never installed mentioned program, I did use LG default app for making backups in windows but those are too old to be relevant.
I found info online where people swtich emmc chip to another motherboard and just turn on the phone or use a direct chip reader to access data in explorer view through specific programs. Do you have maybe any info of that? Thanks again for all the answers so far.
In theory, that should be possible, but it would require very good soldering skills and tools. I have no idea of the exact procedure in this case.

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