Ventra Application Runtime Error - Android Q&A, Help & Troubleshooting

XDA techies,
I am having an issue with an application called Ventra on my phone. It is basically an app that Metra transit uses to buy tickets and view scedules. I have called their customer/"tech support" and they have been of NO help what so ever. I just don't understand how they not know their own app. I have looked on Google Play to see who the developer was so I can contact them, but it just gave me their crappy customer service email. Below is the error that I am recieving:
Runtime Error
Location: [329,21]/alloy/sync/enc.db.js
Message:
Uncaught Attempt to invoke virtual method'java.lang.String appcelerator.encrypteddatrabase.TilDatabaseProxy.getName()'on a null object reference
Source:
var tmpDb=_database.open(config.adapter.db_name);
This error just came out of nowhere. The application was working fine, then I noticed the tickets that I purchased were disappeared and then the following Monday when I used the app this error popped up. I am no developer, but I do work IT and have a good understanding of tech. I found a temporary solution by clearing the cache and data in the app settings, but the error pops right back up after a day or two. I have never experienced this and it is very annoying. I have a Samsung Galaxy Note 8 with Oreo operating system. So the hardware is out of the question. I do not want to have to root my phone or factory reset, but if it comes down to factory reset it is worth the headache of having to purchase tickets all the time.
I should also note, that I have uninstalled and reinstalled this application multiple times and it still gives this error. I have literally tried everything I know without resoirting to factory restore. Any help would be greatly appreciated.

Same thing happened to me, not sure why since my phone (s8+) didn't have a security update recently and the app was lasted updated June 5th and was working fine for a month. Had to clear data, not just reinstall but clear all app data, and it let me log in again. Lost all my metra tickets so you have to call them to get them back onto the app.

I'm having the same problem, but mine happened after a security update on my s6 active. I will try to clear app data and she is I can get back in.

Same issue for me and clearing data didnt help

I got it working by clearing data, uninstalling app, restarting phone, reinstalling app. Clearing data again and making sure the app had storage and location permissions allowed.

gompka said:
I got it working by clearing data, uninstalling app, restarting phone, reinstalling app. Clearing data again and making sure the app had storage and location permissions allowed.
Click to expand...
Click to collapse
Interesting. Has it been consistently working since then?

bkong said:
Same thing happened to me, not sure why since my phone (s8+) didn't have a security update recently and the app was lasted updated June 5th and was working fine for a month. Had to clear data, not just reinstall but clear all app data, and it let me log in again. Lost all my metra tickets so you have to call them to get them back onto the app.
Click to expand...
Click to collapse
So annoying right? I just want this resolved, but now I don't trust using it. It's annoying getting on the train just to have this message pop up and have to clear cache and data, re-login, and re-buy a ticket. I don't know if it is a Ventra developer issues or an Andriod developer issue.

gompka said:
Same issue for me and clearing data didn't help
Click to expand...
Click to collapse
Exactly the same error message I got. I saw a few reviews on Google Play and a developer posted this to resolve the issue. Let me know if it works for you:
https://play.google.com/store/apps/...zLDWfLaG7tFgqYvaaQgxCzTlNZYbB7LrtodAhiJY2SBmY

OrionzNebula said:
So annoying right? I just want this resolved, but now I don't trust using it. It's annoying getting on the train just to have this message pop up and have to clear cache and data, re-login, and re-buy a ticket. I don't know if it is a Ventra developer issues or an Andriod developer issue.
Click to expand...
Click to collapse
I ran across this on a Google Play review. Let me know if this solution helps you:
https://redirect.viglink.com/?forma...play.google.com/store/apps/d...rtodAhiJY2SBmY

gompka said:
Same issue for me and clearing data didnt help
Click to expand...
Click to collapse
I think I have found a solution: I ran across this on the Google Play review forum. I will rest it out on a span of two weeks by buying single ride tickets only:
https://play.google.com/store/apps/d...rtodAhiJY2SBmY

Related

[Q] Google Play server error

On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Hi,
It might be worth deleting your account, re-booting, re-installing your account , and see if that works.
Tried that, eventually resorted to a Factory reset. Still the same problem and now the Prime is not recognised on the PC Google store whereas it was previously, but Gmail is syncing withe the Prime no problem, really weird. But if I cant access the store its not fit for purpose and is going back
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Have you tried simply turning off your Prime's Wi-Fi setting and turning it back on? I got that same Server Error and did not go away until I turned of Wi-fi and back on. Weird, I know. This happened to me like 3 times when I was trying to delete caches and data and whatever else to get rid of the 101 error. Rebooting did not cure it, either ... I had to actually off/on the wi-fi setting. Go figure.
Once you get rid of the server error, if you still have the Market/Google Play error, simply delete your Gmail account under Settings | Accounts & sync by clicking on your Gmail account, then clicking the "options" icon on the upper right of your screen (6 small square dots). Reboot and go back into your gmail accounts, etc ... logging in as necessary.
Hope it works for you, too...
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
G1azier said:
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
Click to expand...
Click to collapse
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
tedr108 said:
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
Click to expand...
Click to collapse
Tried deleting account rebooting, log back into gmail and still getting sever error, any more ideas anyone ?
I have the same problem, from yesterday even i flash to stock rom not connecting alwayes server error
Galaxy nexus.
Any advice?
Regards
try resetting the play store
have you tried going into settings>apps and force stopping the google play store and then clearing data and cache?
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting
Click to expand...
Click to collapse
Did this couple of times, still no result.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Click to expand...
Click to collapse
Will try US VPN
UPDATE: Yes, used vpnreactor's free VPN and it worked. Very strange...
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
I got this problem too and thanks to you I got it working
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
It works on cowon z2. Thx
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
@TaIz82 @stevenshea great! Glad that it worked for you.
@G1azier I tried vpn but no use, maybe I got on wrong one Great that there is this solution too.
@macowbourne
This can hardly be an general connection issue, I have around 600 people visited my blog post, with same issue. And they didn't have it ever before.
One more proof that this is not connectivity problem, all this user can search apps from the phone, but they cant install them in most of cases. So connection to server still exist, problem is with showing filtered content of home screen of Play app for some regions/providers.
Thanks to @G1azier post and his solution, I updated my post with US VPN solution that works even if device is not rooted http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix check it out!
It's definetly at Googles end just used a proxy server to kid it I'm in the UK and hey ho works perfectley all apps downloaded and synced
macowbourne said:
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
Click to expand...
Click to collapse
I am receiving an error while trying to connect to Google Talk: "Connection interrupted -- status update temporarily unavailable.
What can I do?
Thanks.
Sent from my Transformer Prime TF201 using xda premium
I added permanent fix solution for #GooglePlay server error on my blog post http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix/

Google Market/Play error 921

How do I fix my market so I can download again?
Sent from my ADR6425LVW using xda premium
From what I gathered while researching this error when I had it, it goes away on it's own.
I tried clearing cache and data as well as rebooting, I couldn't download then about 10-20mins later I tried and it was working.
winston856 said:
From what I gathered while researching this error when I had it, it goes away on it's own.
I tried clearing cache and data as well as rebooting, I couldn't download then about 10-20mins later I tried and it was working.
Click to expand...
Click to collapse
Its been going on for 2 days so far.
mines has been doing that also... Weird
Mine did it tonight when I had a lot of updates. I cleared it's data and it cleared up.
Via Rezound using XDA Premium
Even though this is a Rezound forum, I have this happening on my Galaxy Nexus CDMA as well as my HP Touchpad running CM9
Both give me the 921 error, so it's not my phone since the TP is doing it. Probably a Google problem. Most of the time these things cure themselves.
Found this tread when I was searching for a answer.
I have the same problem (error 921) and I have a arc S.
It can't be the phone.
I've had issues with the market this morning as well. Had to try & dl the same app 3-5 times in a row before it finally worked. Not saying that I haven't been able to dl, it just is more hectic to do so right now.
HD2 user here and having the same issues on typhoon cm7.2
this is a market error not based off our phones or roms. but what seems to work for me is to clear "google play store" data and clear "Google services framework" data. reboot. then go back into market and wait. a min then try to download again.
Just tried it with 3 different accounts, 3 different phones, and tried them all with the web interface.. all not working. Lame..
I fixed my issue by reflashing my rom and being careful what I restored with Titanium Backup. I think there was app or some setting that was off for me. I did the whole clearing data thing and it never worked for me.
Sent from my ADR6425LVW using xda premium
synisterwolf said:
this is a market error not based off our phones or roms. but what seems to work for me is to clear "google play store" data and clear "Google services framework" data. reboot. then go back into market and wait. a min then try to download again.
Click to expand...
Click to collapse
This fixed my error 921. I have a NS4G and just flashed CM9, but all good now.
synisterwolf said:
this is a market error not based off our phones or roms. but what seems to work for me is to clear "google play store" data and clear "Google services framework" data. reboot. then go back into market and wait. a min then try to download again.
Click to expand...
Click to collapse
follow this,it's fine.tks
X-dude said:
mines has been doing that also... Weird
Click to expand...
Click to collapse
What's really weird is saying "mines" instead of mine.
My account started having similar problems last night, and are continuing. Problems with the website and mobile apps.
I filed a support ticket, got a canned response that they received it and would reply "shortly."
Update: Just got off the phone with Google support. They couldn't resolve it, so the issue got escalated and I was told to expect a response in 1 to 4 days.
Update 2: 2 hours after getting off the phone with Google support I received an email stating that they had fixed it. After deleting the play store data and rebooting my phone everything is back to normal.
Gotta give Google credit for the quick response.
hellz yes!! worked like a charm!!
Thanks so much bro (synisterwolf) Almost wanted to toss my phone out the windows lol. preciate the advice. Worked like a charm. Will spread the word that you gave the solution
---------- Post added at 08:29 PM ---------- Previous post was at 08:22 PM ----------
I know its considered spamming but what the hell.. thanks bro it worked !!
from what i gather on my google searches on the inter-tubes, it says that this error has to do with overload from the google servers. If you are trying to download the same apk several times from them, and they think you are spamming them, they will block your ip, account, or phone for a short while. Im not sure the method, but the only thing you can do is wait it out or get a hold of google directly as some users above have done.
i wish there was a simpler/more immediate solution for this as much as the rest of us.
I have the same issue after doing a factory reset from the Privacy menu.
I did a reset because my google contacts sync quit working in feb, and it never came back.
I put in my google info after reset and sync is working, but I can not get to google play/market (get 921 error), and I get google talk authentication failed messages. I have never used gtalk, but it looks like you have to authenticate to use the market.
i never have the option to clear cache or clear data.
Fixed on mine by clearing data on Google service framework app and google play app
Instructions: use Nt hidden settings to go to Application settings, then manage applications, then select all, and clear data for the above two mentioned apps, reboot and on startup try again.
This was for a NT8gb rooted with the SDRoot method.

Error 927 Google Play.

I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.

How to fix Unfortunately, the process com.google.process.gapps has stopped

Hi everyone, Just wanted to post this as I have found it to be useful for me.
I am sure some of you have seen this issue before or are experiencing it now. I have included a link to the youtube video.
what is the issue?
Recently after downloading the newest play store I started seeing an error message about unfortunately the process gapps has stopped working .
this was happening whenever i tried to add an account and when opening some of my apps including the browser and play store
.
it was annoying me but it would go away and the app would immediately open for me after so it was not that big of a problem.
I tried to solve the problem first by uninstalling updates to the play store in application manager
,
then by flashing roms and factory resetting
, however this did not help at all.
l
. finally last night at work my phone had three random reboots . my phone has never done that before
. I searched on google and found a very easy fix and once again my phone is like new
.
the fix.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
. http://www.youtube.com/watch?v=zt_alKha_-s
it sometimes work, even uninstalling the updates and reinstalling works but is random
Thanks
What does kill us, it hurts
I am having this problem right now. Except not only am I getting that error I am getting mutlple services that have stopped as well as background apps.
I have tried everything except a factory re-boot. I haven been on the phone with Verizon and Motorola Level 2 tech support and no one could help me.
I'm at my wits end. I don't want to reset the phone because i have a lot of pics that are not backed up.
Additionally it seems that a phone reset is not a guarantee...
This worked for me. Thank you!
Thanks
ashraf sharif said:
Hi everyone, Just wanted to post this as I have found it to be useful for me.
I am sure some of you have seen this issue before or are experiencing it now. I have included a link to the youtube video.
what is the issue?
Recently after downloading the newest play store I started seeing an error message about unfortunately the process gapps has stopped working .
this was happening whenever i tried to add an account and when opening some of my apps including the browser and play store
.
it was annoying me but it would go away and the app would immediately open for me after so it was not that big of a problem.
I tried to solve the problem first by uninstalling updates to the play store in application manager
,
then by flashing roms and factory resetting
, however this did not help at all.
l
. finally last night at work my phone had three random reboots . my phone has never done that before
. I searched on google and found a very easy fix and once again my phone is like new
.
the fix.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
Click to expand...
Click to collapse
.Cheers Bloke that worked a treat.
Sadly not working on my note 2 syncing google account.
Whilst trying to sync the two calendars from the note (4.1.2) to my Nexus 10 (4.4). Nexus is sending out and note is receiving (also to pc) but nothing is being released from the note
As well as above I have seen a "fix" being disable - re enable download manager in apps. Also a no go.
I've been seeing this pop up on odd occasions during the last month or so but not caused an issue with the activity at that time.
Cheers in advance
Alan
google play download issue
Hi everyone,
I had the same issue like you. I have Samsung galaxy note 2. But I tried your advice about reseting app preferences and it worked. But I have another problem. The Google Play app works but I can't download any apps. It looks like the app is downloading but it's not. Have you any ideas about this problem? Thank you! Diana.
dianatrieu said:
Hi everyone,
I had the same issue like you. I have Samsung galaxy note 2. But I tried your advice about reseting app preferences and it worked. But I have another problem. The Google Play app works but I can't download any apps. It looks like the app is downloading but it's not. Have you any ideas about this problem? Thank you! Diana.
Click to expand...
Click to collapse
sign out of your google account then sign back in tnat should fix it.
This worked for me. Thanks!
ashraf sharif said:
sign out of your google account then sign back in tnat should fix it.
Click to expand...
Click to collapse
Clicking the Reset App Preferences in Application Manager/All helped. Thank you for this!
Had the same issue and just found this thread. I just cleared the data and cache for Google Account Manager only under the application manager and it worked. Thanks.
Delete Google Account - Add again
ashraf sharif said:
sign out of your google account then sign back in tnat should fix it.
Click to expand...
Click to collapse
This seems to have worked. I went into accounts and removed the Google account...then added again.
Worked for me. Thank you
None of these worked for me. I tried cleaning the cache etc as mentioned and removing the google account but nothing. I've restarted, powered down and pulled the battery but nothing has changed, I still get the gapps message along with play store, gmail, hangouts etc.
I'm running stock 4.3 on a rooted I9305 S3. Everything was fine until I tried a bit of a cleanup with Android Tuner Pro's quick optimization and clean p. After the restart the pop ups came and then it had a progress bar saying - linking to sd - which sat at 0% and never moved. I'd selected optimize apps loading, database access, fix permissions, clean memory and updated system apps, trim all partitions and clear caches.
Any suggestions? I had massive problems trying to install 4.3 when my titanium backup messed up some settings and I had to do another full factory wipe and manually install ALL my apps and settings, taking around 4-6 hours!
I wish I'd stuck to System Tuner Pro and hadn't touched the new version
woldranger said:
None of these worked for me. I tried cleaning the cache etc as mentioned and removing the google account but nothing. I've restarted, powered down and pulled the battery but nothing has changed, I still get the gapps message along with play store, gmail, hangouts etc.
I'm running stock 4.3 on a rooted I9305 S3. Everything was fine until I tried a bit of a cleanup with Android Tuner Pro's quick optimization and clean p. After the restart the pop ups came and then it had a progress bar saying - linking to sd - which sat at 0% and never moved. I'd selected optimize apps loading, database access, fix permissions, clean memory and updated system apps, trim all partitions and clear caches.
Any suggestions? I had massive problems trying to install 4.3 when my titanium backup messed up some settings and I had to do another full factory wipe and manually install ALL my apps and settings, taking around 4-6 hours!
I wish I'd stuck to System Tuner Pro and hadn't touched the new version
Click to expand...
Click to collapse
clearing cache and dalvik cache in CWM recovery works for me
woldranger said:
none of these worked for me. I tried cleaning the cache etc as mentioned and removing the google account but nothing. I've restarted, powered down and pulled the battery but nothing has changed, i still get the gapps message along with play store, gmail, hangouts etc.
I'm running stock 4.3 on a rooted i9305 s3. Everything was fine until i tried a bit of a cleanup with android tuner pro's quick optimization and clean p. After the restart the pop ups came and then it had a progress bar saying - linking to sd - which sat at 0% and never moved. I'd selected optimize apps loading, database access, fix permissions, clean memory and updated system apps, trim all partitions and clear caches.
Any suggestions? I had massive problems trying to install 4.3 when my titanium backup messed up some settings and i had to do another full factory wipe and manually install all my apps and settings, taking around 4-6 hours!
I wish i'd stuck to system tuner pro and hadn't touched the new version
Click to expand...
Click to collapse
reflash rom dont use system tuner
I frooze the wrong thing.
ashraf sharif said:
Hi everyone, Just wanted to post this as I have found it to be useful for me.
settings/ application manager/scroll to left until you reach the all applications screen/ touch menu screen left of the home button/ reset app preferences.
here is the youtube link
. http://www.youtube.com/watch?v=zt_alKha_-s
Click to expand...
Click to collapse
OHHHHHH THANK YOU.
I rooted and than frooze the wrong system app. Like I should get use to that or STOP freezing the wrong apps. HUH?
You Saved me from throwing this here new LG F6. ( I may have tried to restore it first, more than likely.) LOL!
It did same me from that every 4 second Error. I had to do the hit the OK on the Error and do the Settings > hit the OK on the Error> then tic the Apps> hit the OK on the Error than tick the All > hit the OK on the Error than tic the bottom Right droid control > hit the OK on the Error Reset Applications ........ with the Error poping up ever 3 seconds.
wow was that a bit o fun!
Had this F6 18 hours so far ,you saved me a bunch of Re-flashing Stock ROM ....... "stuff." :good:
Woe them tricky corporate devs. Even tho we bought the "phone" they want to rule it any way they can.
Thank you!
Galaxy Note cannot download
Activat said:
Sadly not working on my note 2 syncing google account.
Whilst trying to sync the two calendars from the note (4.1.2) to my Nexus 10 (4.4). Nexus is sending out and note is receiving (also to pc) but nothing is being released from the note
As well as above I have seen a "fix" being disable - re enable download manager in apps. Also a no go.
I've been seeing this pop up on odd occasions during the last month or so but not caused an issue with the activity at that time.
Cheers in advance
Alan
Click to expand...
Click to collapse
try this step:
On your Note, goto Settings. Choose Applications. Tap on the All Tab at the top. Locate and tap on the Play Store app. Tap on the Clear Data button. Tap on the OK button to confirm. Tap Clear Cache too
Then if you can see com.google.process.gapps in there, tap it and Clear Data and Cache too. Ignore it if you can't find this process there
Then find and tap the Google Services Framework and Clear Data and Clear Cache. Then restart your Note. Do the same for Browser, Download Manager etc again
Thanks, it worked for me
Thanks a lot dear, after too many trials finally your advice worked. you saved my day.
error message "process com.google.process.gapps, has stopped"
I have tried several methods from different forums/blogs, but all failed to remove this message, which appears repeatedly on my device Galaxy Tab 10.1 (GT-P7500) whenever I start browsing on the native browser or the Chrome & not otherwise. There are so many people crying on almost all android related forums for help but nobody from Google/Android owners or even the device manufacturers are speaking up to console these crying people who bought these devices due android fame. If these attitudes continue, I think the Android will vanish as the Symbian in the past. For myself, having found no solution, I have decided to live with it until the device gets a System Update next!
However, if anybody has found a solution, he may plz tell me, too!

Pandora not working (for me)

So,
Pandora is not working, once it starts it gives an error that they are having technical difficulties. After clicking ok, it tries to connect (presumably to their servers) and then fails. It asks if I want to reconnect but that also fails.
I upgraded from a galaxy tab s(running a version of linageos). Google picked up a recent backup, and restored all my apps.
I launched pandora, and immediately had the error. It did not ask me to log in. I cleared cache, cleared data, and reinstalled several time. Still have errors. I expected that clearing the data or reinstalling would require me to provide login information; but it does not.
Anyone have similar issues, or have gotten Pandora to work?
I am having the same issue. Tried uninstalling and reinstalling, changing battery optimazation, allow backrground usage, etc. Still getting the same error
I had several emails with the first level support techs at pandora. They don't know what is happening, and have sent it to the developers.
Note I get an error code of 9 when I try to connect,to the servers or if I try to register a new account.
At this point it looks as if it's a bug, hoping they will get back with a solution.
Will report back on what they find
Just for my clearance: What is pandora? Is it the rom or do you mean any app?
I mean the music streaming APP Pandora.
I got an email from the tech support confirming that there a problem.
Been a week now with no update or fix.
LaCereb said:
Just for my clearance: What is pandora? Is it the rom or do you mean any app?
Click to expand...
Click to collapse
MrJoker8989 said:
I mean the music streaming APP Pandora.
I got an email from the tech support confirming that there a problem.
Been a week now with no update or fix.
Click to expand...
Click to collapse
Please let us know if you here anything.
Emailed tech support this morning, asking for a update to my issue.
Got a response about an hour later that the developers were working on the issue.
Will check in next weekend, unless the respond or fix the issue
Cleared my tablet and app cashe and it installed and I get the usual opening screen then 2 seconds later I get an error that says my Pandora Session has timed out. Click ok and it closes.
Does this App come with the Tab s6 or did you manually install it?
Installed from the play store. It has always worked on all my devices. I use it daily on alexa.
Installed today's update, I can now connect.
Looks like they fixed the issue
Downloaded and installed lastest version and it works now. Thanks for keeping us up to date !!

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