Broken Rear Camera, can't focus or blurry - Moto Z Questions & Answers

I cracked my camera's glass when I dropped the phone and now it doesn't take good pictures anymore, even with the glass completely removed. They come out blurry and can't seem to focus properly.
The front facing shooter works fine
what happened?

cloneman1 said:
I cracked my camera's glass when I dropped the phone and now it doesn't take good pictures anymore, even with the glass completely removed. They come out blurry and can't seem to focus properly.
The front facing shooter works fine
what happened?
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Click to collapse
It might've been damaged. Even a small dot on the lens can do a lot of harm to the imags.

Related

[Q] Lens for rear facing camera missing - tf201

Just noticed that the clear lens cover to the rear camera on my tf201 is missing
I have put a piece of tape over it so dust does not get in there but has anyone heard of this before.
Does anyone know what ASUS will do about this.
Would I have to send it in just to get a new lens, can they send me one as it would be an easy fix
I will contact them just wanted to see if anyone has experienced this with this or any other tablet.
Thank You
Mine has just been sent in for the green camera problem and a few others. My lens cover was dented.. I'll let you know whether they replace it or not.
Got it back, the lens was not replaced. And camera quality seems to be far worse than before. Everything is quite blurry, and it seems that dust is on the lens.

[Q] Camera stains

Hello, I have the Z2 for two months and I noticed that maybe 40-50% of the surface of the camera has stains on it.
I've seen on the forum that some of you experience scratches on the camera, which means the oleophobic coating is wearing out, but this doesn't seem to be the case. Does the camera have a factory protective foil on it? I can't really tell. I'll come back with a photo.
catalin.v said:
Hello, I have the Z2 for two months and I noticed that maybe 40-50% of the surface of the camera has stains on it.
I've seen on the forum that some of you experience scratches on the camera, which means the oleophobic coating is wearing out, but this doesn't seem to be the case. Does the camera have a factory protective foil on it? I can't really tell. I'll come back with a photo.
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Did u put your phone into water? maybe the water stains are there because the cameralens glass has a little leak?
I hope you post a pic soon so we can actually see whats the problem
I did put it in a swimming pool a few times, I'll post a photo as soon as I find another device to take a macro with it.
Erm. I think this normal. Mine also hv that stain problem before. The reason is maybe that water was abit cold.. Dont worry that stain will be removed by itself, if not try put your device with the rice.
Hard to focus macros with an Iphone 6, but those should do the job
catalin.v said:
Hard to focus macros with an Iphone 6, but those should do the job
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This is the antireflection coating.Almost every phone has it and also almost every new phone suffer from that issue.Wipe it out with some gel/toothpaste/water.
I've heard of it, but I didn't think it happens to new phones as well. Will the quality of the photos decrease?
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
DyNamix_ said:
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
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I put it in a swimming pool in the winter, maybe that didn't help, and the chlorine in the water as well. I still have a warranty for 20-21 months, so I'm thinking of sending it in to see if it's covered, doesn't seem like something that should happen so fast to me. Does anybody know what's Sony's policy? Do they replace the whole phone? I'm worried of the phone not being waterproof if they open it to replace some parts.
DyNamix_ said:
i have exactly the same problem, but your's is worse than mine :/ i'm afraid that removing UAV will effect my pictures quality
Click to expand...
Click to collapse
I removed it after my photo become blurry due to scratches on the coating. I believe its better to remove it if there are scratches on it, and photo become blurry. The image quality should be the same on normal use, but a bit worse under bright light
fsrkewd said:
I removed it after my photo become blurry due to scratches on the coating. I believe its better to remove it if there are scratches on it, and photo become blurry. The image quality should be the same on normal use, but a bit worse under bright light
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how did u remove it?
DyNamix_ said:
how did u remove it?
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Click to collapse
Toothpaste and a cotton swab

Front camera not centered

Is it fine that the front camera on the s6 edge is not center? Mine is towards the top right corner. Doesn't effect quality. Is yours centered?
It's not exactly centered but it doesn't effect picture. Should I be worried
Mine is also off center. I haven't noticed an issue with pictures.
SLACKER67 said:
Mine is also off center. I haven't noticed an issue with pictures.
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You're talking about the front facing camera not the back correct?
BrandonPrice31 said:
Is it fine that the front camera on the s6 edge is not center? Mine is towards the top right corner. Doesn't effect quality. Is yours centered?
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My current device is relatively centered. If I stare at it long enough it appears to be off center, but if I put it down and pick it up, it looks fine at a glance.
My original device's was clearly off-center, and it actually almost had part of the lens under the "skin" near the front snapper. I actually noticed the off-center camera before I noticed the flaws in the screen. If it had been further off, it would have definitely warranted a return.
So long as no part of the lens is covered, you're golden. These things go through their final paces by-hand and people don't necessarily have the coordination to perfectly position things like machines do. Whoever placed the Samsung-logoed layer on your device just didn't quite align it perfectly. It should be fine.
Do you have the white version?
My rear camera isn't centered. I have the 64gb Black Edge on Verizon.
I'm OCD and it bothers the hell out of me, but I didn't notice until after my 14 day return period and would have to warranty it out if I wanted a new one... Haven't noticed anything wrong with pictures or video, so I'm fine with it for now I suppose. To be honest, the only thing I'm worried about is the Optical Image Stabilizer and it going beyond the black area covering up the lens if it moves a lot.
DrkGhst87 said:
My rear camera isn't centered. I have the 64gb Black Edge on Verizon.
I'm OCD and it bothers the hell out of me, but I didn't notice until after my 14 day return period and would have to warranty it out if I wanted a new one... Haven't noticed anything wrong with pictures or video, so I'm fine with it for now I suppose. To be honest, the only thing I'm worried about is the Optical Image Stabilizer and it going beyond the black area covering up the lens if it moves a lot.
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Did you remove the film from the rear snapper? It might not actually be off-center at all if you're comparing it to the positioning of the protector around the lens.
Poetique said:
Did you remove the film from the rear snapper? It might not actually be off-center at all if you're comparing it to the positioning of the protector around the lens.
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Yup, removed both protectors over the cam and flash. It's off centered in respect to the black ring around the lens.
DrkGhst87 said:
Yup, removed both protectors over the cam and flash. It's off centered in respect to the black ring around the lens.
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Aww man. That's unfortunate. Well generally speaking it should be fine so long as the actual opening for the lens isn't covered in any way. It's not going to move anymore unless it wasn't sealed in properly, so it should be fine other than being one of those "annoying because you know it's there" things.
DrkGhst87 said:
My rear camera isn't centered. I have the 64gb Black Edge on Verizon.
I'm OCD and it bothers the hell out of me, but I didn't notice until after my 14 day return period and would have to warranty it out if I wanted a new one... Haven't noticed anything wrong with pictures or video, so I'm fine with it for now I suppose. To be honest, the only thing I'm worried about is the Optical Image Stabilizer and it going beyond the black area covering up the lens if it moves a lot.
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As long as output OK, I don't think center or not is not an issue.

Black Spot on the Le Max 2 Rear Camera

Hi, I own my x822 for almost a year now, and just recently noticed a black spot when trying to take a picture with the rear camera.
When I look closely at the lens I can see inside a tiny piece of dust or something like that. Is there any way of easily opening the rear camera cover easily? Or I need to take it to a close phone shop for them to fix it?
Thanks.

Black spots on video and photos

I have used the phone for a while now and realised there was a black spot on the photos and videos. But if I take a "live focus" photo there isnt a black spot. Also when I zoom in the black spot goes away. Is that damage to the lense or the camera unit?
The first pic is with the live focus mode, 2nd one is the normal and in the 3rd pic i zoomed on the black spot.
Camera lens dust
mahaprabhu said:
Camera lens dust
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Its not on the outside bud idk how it got inside. Its small but it annoys me ?
Ibrahim_R said:
Its not on the outside bud idk how it got inside. Its small but it annoys me
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Simply have a shop clean it up inside.

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