No software update.. - Oppo Realme 1 Questions & Answers

I am not getting any update on my realme 1 device. Please help me troubleshoot this.

check version in about phone
if its A.18 nd security patch is july 5 thn
ur device updated.. if not thn
switch off switch ON device and scan for
software update

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[Question] Rolling back Emui 8 to 5.1 on new Huawei Mate 10 Lite with WARRANTY

Hi!
I bought a TWO brand new Huawei Mate 10 Lite.
Both model: RNE-L21 with Emui 5.1
I updated only one of them with OTA from EMUI 5.1 (RNE-L21C432B133) to EMUI 8.0 (RNE-L21 8.0.0.341(C432))
The only reason why I updated my phone was that they wrote note "The system version can be rolled back to the official version of EMUI 5.1 in Phone Manager".
I don't know if Phone Manager is the same thing as HiSuite but i tried HiSuite and I'm not able to downgrade because it's says that my System is up to date. I've tried many different versions of HiSuite (last one 9.0.2.301) and about 2-5 times I've been lucky to see that option "See other versions" to downgrade (to RNE-L21C432B137CUSTC432D001) but anyway when downloading come up to 100% its end with error "Failed to update".
*Edit* - HiSuite and See other versions problem solved
I've seen on forum that alot of people had problem with downgrading in HiSuite and annoying message "System is up to date". They wasn't able to see option "See other versions" to downgrade. I spend many hours today to find out why sometimes I can downgrade and mostly not. To solve this problem I took out my simcard, switched off wifi and enabled airplain mode. Now HiSuite is letting me to choose firmware but when downloading is complete, phone disconnect with error "Failed to update".
As i said they are both new with warranty so I also tried to contact customer service and a guy said that I can't roll back. I told him about message before update but he ignored to comment that so I asked about HiSuite problem and his answer was "if HiSuite doesn't let me downgrade so he cannot do anything more about it"
Now I wanna ask you, what should I or can I do about it?
They shouldn't write that I can rollback if i cannot.
BL is also locked and they don't gives keys to unlock anymore. How to rollback?
Hope you help me guys.
Sorry for mistakes. English is not my mother language.
Best regards
paxsu said:
Hi!
I bought a TWO brand new Huawei Mate 10 Lite.
Both model: RNE-L21 with Emui 5.1
I updated only one of them with OTA from EMUI 5.1 (RNE-L21C432B133) to EMUI 8.0 (RNE-L21 8.0.0.341(C432))
The only reason why I updated my phone was that they wrote note "The system version can be rolled back to the official version of EMUI 5.1 in Phone Manager".
I don't know if Phone Manager is the same thing as HiSuite but i tried HiSuite and I'm not able to downgrade because it's says that my System is up to date. I've tried many different versions of HiSuite (last one 9.0.2.301) and about 2-5 times I've been lucky to see that option "See other versions" to downgrade (to RNE-L21C432B137CUSTC432D001) but anyway when downloading come up to 100% its end with error "Failed to update".
*Edit* - HiSuite and See other versions problem solved
I've seen on forum that alot of people had problem with downgrading in HiSuite and annoying message "System is up to date". They wasn't able to see option "See other versions" to downgrade. I spend many hours today to find out why sometimes I can downgrade and mostly not. To solve this problem I took out my simcard, switched off wifi and enabled airplain mode. Now HiSuite is letting me to choose firmware but when downloading is complete, phone disconnect with error "Failed to update".
As i said they are both new with warranty so I also tried to contact customer service and a guy said that I can't roll back. I told him about message before update but he ignored to comment that so I asked about HiSuite problem and his answer was "if HiSuite doesn't let me downgrade so he cannot do anything more about it"
Now I wanna ask you, what should I or can I do about it?
They shouldn't write that I can rollback if i cannot.
BL is also locked and they don't gives keys to unlock anymore. How to rollback?
Hope you help me guys.
Sorry for mistakes. English is not my mother language.
Best regards
Click to expand...
Click to collapse
Hi, try Firmware finder from Play Store, version 9.7 Select RNE-L21C432B137 firmware from 2018.06.02 N* 160963 . Use eRecovery method (recommended for Oreo). GL!

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