Cannot install apps - install button not reacting - Huawei Mate 20 Pro Questions & Answers

Hi,
in our company we use MobileIron to check the emails. MobileIron has an own app ([email protected]), which is similar to Play Store. From this app we can install the e-mail client (Nine Work or Email+) and the secure company browser ([email protected]), but on EMUI 9.0 it does not work.
We can see the install button in this app, but if we click on it, it does not do anything, so we can't install this apps.
Earlier we had a similar problem on Sony phones, when a custom theme was activated.
We tested it on a Huawei Mate 20 and on a Huawei Mate 20 pro, and we have a same issue.
what we tried:
- tried with default theme
- tried with guest profile
- tried with reseted phone
- unknown sources were always enabled
Something on these new phones preventing to press the install button in this app.
Any idea?

Do you have any app installed that can draw over your current screen? I had the same problem with a blue light filter app, took me hours to figure out. If any app draws something over your screen for security reasons the install button gets disabled.

markussk said:
Do you have any app installed that can draw over your current screen? I had the same problem with a blue light filter app, took me hours to figure out. If any app draws something over your screen for security reasons the install button gets disabled.
Click to expand...
Click to collapse
I don't now about such apps. Maybe default huawei app?

Related

Mate10Pro / Battery optimisation problem(delay)

hi,
After lock screen for more than few minutes, the screen wake up stop working.
Anyone has any suggestion to fix the problem? I have so far tried "ignore battery optimization" and "launch manually".
THe app tells me to use protected apps but I do not see anywhere in EMUI settings.
It did not work. ''Special access>Ignore optimisations''
It did not work. '' Launch manually''
It did not work. ''I changed my google and instagram accounts.''
especially I am having trouble with instagram and facebook notifications.
Whatsapp notifications are working normally. The phone in the service changed but not resolved. This huawei problem.
Please help me.
EMUI is likely killing off background apps for you, in the name of battery optimization. If rooted, disable the Power Genius app using either Titanium Backup or Service Disabler, and reboot. If not rooted, you can try disabling Power Genius via adb, but I'm not sure it will work.
thref23 said:
EMUI is likely killing off background apps for you, in the name of battery optimization. If rooted, disable the Power Genius app using either Titanium Backup or Service Disabler, and reboot. If not rooted, you can try disabling Power Genius via adb, but I'm not sure it will work.
Click to expand...
Click to collapse
what is your phone model? Anyone using mate 10 pro is having this problem?
ladysuin said:
what is your phone model? Anyone using mate 10 pro is having this problem?
Click to expand...
Click to collapse
Mediapad M5 but issues like this are specific to all EMUI models. For me, disabling Power Genius prevented Google Maps from getting killed off in the background, and also got rid of bugs related to bluetooth music playback..
thref23 said:
Mediapad M5 but issues like this are specific to all EMUI models. For me, disabling Power Genius prevented Google Maps from getting killed off in the background, and also got rid of bugs related to bluetooth music playback..
Click to expand...
Click to collapse
This problem name ''Power Genius'' and Emui has this problem on all devices, is this true?
any fix?
the same as my problem: https://forum.xda-developers.com/mate-10/help/mate-10-pro-gmail-notifications-delay-t3736793

Fingerprint problem using with apps

I have several apps that can authenticate with fingerprint. But what I'm having happen is that when I launch the app, the fingerprint screen pops up and immediately it goes away and to the app screen. Depending on the app it either just requires a password or has a message if "You have used all password attempts".
Anyone else seeing this, and have a solution?
The problem is likely in the apps.
I use 3 bank apps that require fingerprint authentication for confirming every operation and they are working flawlessly.
ewingr said:
I have several apps that can authenticate with fingerprint. But what I'm having happen is that when I launch the app, the fingerprint screen pops up and immediately it goes away and to the app screen. Depending on the app it either just requires a password or has a message if "You have used all password attempts".
Anyone else seeing this, and have a solution?
Click to expand...
Click to collapse
I have one app which sometimes does not prompt the emui black overlay screen for fingerprint.
Going to 'recent apps' and choosing said app again, show finally the fingerprint screen overlay.
I choosed to disable fingerprints checks for this app.
They all work great on my Note 9. Do, I don't think it's specifically the apps unless it's a compatibility issue between then and Huawei phone.
Probably some apps need to be updated for Android 9 and likely for managing an on-screen fingerprint scanner, which is more difficult to deal with than a physical one due to the overlay operation, particularly if an app doesn't strictly implement the Google Android fingerprint specific API.
themissionimpossible said:
Probably some apps need to be updated for Android 9 and likely for managing an on-screen fingerprint scanner, which is more difficult to deal with than a physical one due to the overlay operation, particularly if an app doesn't strictly implement the Google Android fingerprint specific API.
Click to expand...
Click to collapse
I got to thinking about that, and I bet you are right.
I'm surprised I let myself purchase this phone with the in-screen FP reader. I never liked the idea. It's so convenient on the back...holding the phone, the finger lands there. I never understood what the big deal was about having it on the screen.
Add this to that equation...makes it frustrating.
Thanks for the input. I was wondering if anyone else was having the problem...interestingly not seeing that in the replies.
Hang on. I own Mate 20 Pro since November and I have never had this problem until more or less a week ago. I am using many apps where I authenticate with a fingerprint and they have been all working absolutelty fine. It just got broken a week or two ago. I don't believe it is app related since many apps suddenly got affected. It looks like a firmware bug to me, possibly after the latest update?
Yeah it after first emui 9.1 update.
Only Google Play/ pay is acting up like that.
Sure there is an update coming with July patch
Also fixes sudden shutdown.
I have some Apps where the fingerprint button is not visible after the update, but the function is still working. You just have to know the position.

[GUIDE] Getting notifications back after GMS install hack on Huawei phone

[GUIDE] Getting notifications back after GMS install hack on Huawei phone
This is the method that I used to get notifications back on my P40Pro+ after a GMS hack install. I am not saying it will work for everyone and indeed if you need Google location tools on all the time, dont follow this but if your not too worried, then have a read. It has been taken from other guides out there and a little bit of my own for testing. It can be reversed and backed out of it you dont like it but as I keep getting questions on Facebook about how I done it, I thought I would share it with you too.
In this method you will need :
Huawei multitool V8 from here
Push Notification Tester from Playstore here or wherever you get your apps from
Disabling GSF
Disable Google Services Framework (GSF) using Huawei Multitool v8.
Using this tool on a Windows PC, you will find a section in the Modifications section for disabling apps on a adb connected phone to the app. Connect your phone and select show system apps and look for 'com.google.android.gsf' and select 'disable'.
See image below attached 'Multitool V8 Disabled app'
I disable (GSF) using this as it is easier for me than to use icebox or other freezer apps.
To test notifications are now working
Once disabled check that you can now receive notifications by opening Push Notification Tester installed from Playstore before starting this, will allow you to test notifications. With GSF disabled, they should now work as they should. See attached screen shots below 1-4.
Another way to test them is to just send your self an email. Just make sure you have notifications set in the setting menu first. You can try the notification tester in Outlook but does time out a lot but perseverance can prove it works but an email to your self is just as good. See screen shots 6 and 7 for where this is in the outlook help pages. Screenshot 8 shows Outlook notifications working.
The reason this works I believe is that most apps relying on GMS, their notifications work through GSF and with the GMS hack, they can't, so by disabling GSF, they can use their own default route again, through themselves.
The downside is that with GSF disabled, Google Playstore no longer works and also Google location history, there may be more but it has no real affect unless you rely on them (I dont). Maps still work with directions, Waze too but not your history or phone location via Google. Find you phone via Huawei still works obviously, so you still have other options. Of course, you can use Aurora Playstore instead or any other playstore option and if you have paid apps through Googles Playstore, then you can go to GSF in settings/apps on your phone and enable GSF (see screen shot 5 below) or via the Multi tool V8 again, download your paid app update etc and then disable it via multitool v8 after to get notifications back.
Thanks for the guide, wierd issue for me. Once my phone is conencted, and i disable the service via the Multi Tool, i still have access to the Playstore.
Going to apps -> system prcoesses, it doesnt have the disabled text next to the process. if i click on it, it says "Enable" and "Force Stop". Which initially leads me to think this has been disabled. Then once i go to Push Notification Tester, it fails on step 3 - Register for Push Notifications.
You should not have Playstore access. You dont have any work accounts installed? They have 2 gsf's etc. I would use the muti tool to check for disabled apps. It should show gsf.
May be re do?
I am able to enable and use Playstore, then disable it again to get notifications back at will, so you should too.
Sathelp said:
You should not have Playstore access. You dont have any work accounts installed? They have 2 gsf's etc. I would use the muti tool to check for disabled apps. It should show gsf.
May be re do?
I am able to enable and use Playstore, then disable it again to get notifications back at will, so you should too.
Click to expand...
Click to collapse
I think I know the issue. I have installed GSM the old way (which used to work). If you look at the start of this video he shows two devices ( both with GSM) one which fails the notification tester app, and one which passes. He then uses the icebox method to grt notifications on the phone which passes the tests
https://youtu.be/A4889MUA9EQ
I think I may have to factory reset and use this new method ??
Good luck and if you do, please let us know what method is currently working.
Can you please check for me, if it's possible to install the game jw alive with this method? Offer 5€ via Paypal for this. Just write your Email via PM
Sathelp said:
[GUIDE] Getting notifications back after GMS install hack on Huawei phone
This is the method that I used to get notifications back on my P40Pro+ after a GMS hack install. I am not saying it will work for everyone and indeed if you need Google location tools on all the time, dont follow this but if your not too worried, then have a read. It has been taken from other guides out there and a little bit of my own for testing. It can be reversed and backed out of it you dont like it but as I keep getting questions on Facebook about how I done it, I thought I would share it with you too.
In this method you will need :
Huawei multitool V8 from here
Push Notification Tester from Playstore here or wherever you get your apps from
Disabling GSF
Disable Google Services Framework (GSF) using Huawei Multitool v8.
Using this tool on a Windows PC, you will find a section in the Modifications section for disabling apps on a adb connected phone to the app. Connect your phone and select show system apps and look for 'com.google.android.gsf' and select 'disable'.
See image below attached 'Multitool V8 Disabled app'
I disable (GSF) using this as it is easier for me than to use icebox or other freezer apps.
To test notifications are now working
Once disabled check that you can now receive notifications by opening Push Notification Tester installed from Playstore before starting this, will allow you to test notifications. With GSF disabled, they should now work as they should. See attached screen shots below 1-4.
Another way to test them is to just send your self an email. Just make sure you have notifications set in the setting menu first. You can try the notification tester in Outlook but does time out a lot but perseverance can prove it works but an email to your self is just as good. See screen shots 6 and 7 for where this is in the outlook help pages. Screenshot 8 shows Outlook notifications working.
The reason this works I believe is that most apps relying on GMS, their notifications work through GSF and with the GMS hack, they can't, so by disabling GSF, they can use their own default route again, through themselves.
The downside is that with GSF disabled, Google Playstore no longer works and also Google location history, there may be more but it has no real affect unless you rely on them (I dont). Maps still work with directions, Waze too but not your history or phone location via Google. Find you phone via Huawei still works obviously, so you still have other options. Of course, you can use Aurora Playstore instead or any other playstore option and if you have paid apps through Googles Playstore, then you can go to GSF in settings/apps on your phone and enable GSF (see screen shot 5 below) or via the Multi tool V8 again, download your paid app update etc and then disable it via multitool v8 after to get notifications back.
Click to expand...
Click to collapse
As of today, i can confirm that this method works for notifications, just make sure to restart your device after disabling / enabling.
As for the push notifications, gmail not working for me, outlook works. other apps works too, but from time to time it doesnt push properly, maybe battery optimisation or something i dont know. any idea for this issue?
anyone have any updates on this? I too have the problem - random notifications come in (usually a bunch coupled together)....Trying to figure out a real solution. Any one have any luck?
Sathelp said:
[GUIDE] Getting notifications back after GMS install hack on Huawei phone
[ ... ] Of course, you can use Aurora Playstore instead or any other playstore option and if you have paid apps through Googles Playstore, then you can go to GSF in settings/apps on your phone and enable GSF (see screen shot 5 below) or via the Multi tool V8 again, download your paid app update etc and then disable it via multitool v8 after to get notifications back.
Click to expand...
Click to collapse
@Sathelp -> When you say this at the previous quote message, you really can tell that I can disabled and then enable GSF to receive notifications and then use Play Store ?? Right ??
Will have message issues that "Google requires an action ... etc" and I must reinstall all GMS if I enable GSF again ??
My guide was based on A10 at launch. I used the G app with a back date to get my GMS before it was blocked. Using that at the time worked fine. Disable GMS using adb command enabled notifications as they worked through HMS. I just enabled GMS to run playstore, get and update apps and then disable it for normal use.
As I have not downgraded or used googlefyer etc, I can't say how it will work with these newer methods.
The idea of the workaround to deactivate GSF for receiving push notifications emerged in April or Mai 2020. Over half a year has passed now... Maybe there is a better solution now to have GSF activated and get all push notifications? It would still be great to have a working play store and the notifications!
Any progress in that matter? Any new ideas?
jediknight23 said:
The idea of the workaround to deactivate GSF for receiving push notifications emerged in April or Mai 2020. Over half a year has passed now... Maybe there is a better solution now to have GSF activated and get all push notifications? It would still be great to have a working play store and the notifications!
Any progress in that matter? Any new ideas?
Click to expand...
Click to collapse
We're looking for something at this thread, we can keep GSF unfrozen and get push notificacions ... but after 12 hours Play Protect errors started to appear.
There are at least two users that they haven't this issue and all it works fine ...
How to get notification without freezing GSF
Below is a third version of the guide (ok, it's 3.5). As of January, 15th I've added great finding by @Seresseran1. Thanks man! The below guide will provide you with fully working Google services, play store will work, push notifications will...
forum.xda-developers.com
This sounds great, thx
And because this doesn't work on all devices yet:
Maybe another possible solution could be to let the desired apps only *think* that GSF is not available. So that they try using their own default route again...
But hot could that be accomplished. Maybe via App Cloner?
[QUOTE = "jediknight23, publicación: 84352697, miembro: 5844526"]
[/CITAR]
Maybe ... You can add this reply there ... Any suggestions are welcome !!!
the notification tester failed by register for push notifications and Connection to server.
whats my problem?
chrishess said:
the notification tester failed by register for push notifications and Connection to server.
whats my problem?
Click to expand...
Click to collapse
same here !

Find X2 pro bugs

Let's collect our discovered bugs of this device. Here are mine:
Default Launcher setting is lost upon reboot. In my case I set Hypersion as default, reboot and the setting is gone. I have to reset and sometimes eben force close the stock launcher or I will still end up on stock when I go back from an app.
GPS coordinates are often wrong in exif of taken photos.
Android Auto freezes as soon as the phone goes into standby.
9gag stays empty and needs to be closed if it was in background.
Google Photos is super laggy due to scoped storage limitations in Android 11. Especially while deleting pictures. Maybe not an device specific issue.
Gboard overlays on places it shouldn't, in any app, only way to fix is to close the app completely.
Game Space app resets everytime I restart my phone, additionally, unhides games, meaning I've gotta flick the switch each time.
Oppo App Market, when I update a app and press install, the install prompt repeatedly refreshes even if the apps installed successfully, only resolve is to close the app completely, and refresh the update page.
Notification panel stays grey even with enhanced dark mode.
App drawer cannot be customized at all, not even row layout.
Swipe up gestures seem to have a hang when swiping up from the centre, also affects keyboard too.
UI glitches in certain apps.
Oppo App Market now persistently requests read app usage permission.
File Manager has a hang upon opening varies between 1-4 seconds.
Microphone volume on social media applications is ridiculously low.
I realize that app drawer customisation & notification panel colour, aren't bugs, however they're very annoying.
Where do we report bugs to Oppo? Cant find it anywhere
Pressing "Close all" disconnects Garmin watch, as it seems to shutdown Bluetooth in the process. Reported to Oppo. No response.
warriorprincess03 said:
Pressing "Close all" disconnects Garmin watch, as it seems to shutdown Bluetooth in the process. Reported to Oppo. No response.
Click to expand...
Click to collapse
Where do you report bugs? I have s few to add also
warriorprincess03 said:
Pressing "Close all" disconnects Garmin watch, as it seems to shutdown Bluetooth in the process. Reported to Oppo. No response.
Click to expand...
Click to collapse
It does not shutdown Bluetooth but the plugin app that is running in the background and is needed to communicate with the watch. Same thing with Samsung active plugin - when I hit close all I get a notification that the plugin restarted itself.
Craphead said:
It does not shutdown Bluetooth but the plugin app that is running in the background and is needed to communicate with the watch. Same thing with Samsung active plugin - when I hit close all I get a notification that the plugin restarted itself.
Click to expand...
Click to collapse
I have Samsung active running fine. Close All does not restart plugin
Robsjo said:
Where do you report bugs? I have s few to add also
Click to expand...
Click to collapse
I just sent them an email to their Australian support email address.
There are plenty in the Color OS 11 update. Here's another one... Using "Keep screen on while charging" in Developer Options to circumvent the annoying Android Auto issue, and Navigation pops up with no way of canceling it, even after the phone is disconnected from USB. The only way to get rid of this notification is to restart the phone. Oppo really shouldn't have pushed such a buggy update without proper testing.
Edit... Seems this bug doesn't even need to have android auto activated, just charging via my car's USB port will trigger the navigation bug. Any way to rollback to Android 10? More problems than this is worth.
Craphead said:
It does not shutdown Bluetooth but the plugin app that is running in the background and is needed to communicate with the watch. Same thing with Samsung active plugin - when I hit close all I get a notification that the plugin restarted itself.
Click to expand...
Click to collapse
Any way to stop it though? I miss out on notifications.
warriorprincess03 said:
Any way to stop it though? I miss out on notifications.
Click to expand...
Click to collapse
Don't know about that but personally I don't see any reason to ever hit "close all" in the first place.
Good evening from France to the whole XDA community!
I have a problem on my Oppo Find X2 PRO: it often happens that when I call or someone calls me, no sound is picked up by the phone when I speak. My caller can't hear me.
I wonder if this is related to the use of a Bluetooth device (my speaker, my headset) before?
Has anyone experienced this problem and if so, how did they solve it?
I would add that a simple reboot is enough to correct the problem...

2 specific apps they Don't respond to press on them

Hi,
I have the XIAOMI MI 8 LITE phone (MIUI: 12,0,3) with original Android 10 with no hacking and no ROOT and no illegal operation.
There are 2 specific apps that when I run them and they load, they do not respond to screen clicks and the app cannot be used.
1. BIT App - (https://play.google.com/store/apps/details?id=com.bnhp.payments.paymentsapp)
It goes up, and I can activate almost all the functions on the main screen including transferring funds and receiving and clicking on contacts and more….
But when I click on the menu on the right side (3 vertical bars) nothing happens and the menu does not open and I can not actually reach the settings of the app.
In the past the app did respond to a click on the menu and suddenly it is no longer possible. I uninstalled and reinstalled the latest version and it did not help.
2. Twitter app - here I write a tweet and then there is a "tweet" button to send the tweet, but he does not respond to clicking on it and I can not upload the tweet
It should be noted that I have a lot of other apps installed on the phone and they all work without a problem,
so it does not seem to me that this is a hardware problem on the screen.
Only these 2 specific apps are causing issues.
What could be the problem and how to solve it?
Thanks in advance

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